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Join Oysteria in Canary Wharf as a Restaurant Supervisor! We seek an enthusiastic leader with hospitality experience to ensure smooth operations and uphold service standards. Responsibilities include overseeing staff, maintaining guest satisfaction, and managing day-to-day activities. Ideal candidates have supervisory experience, strong communication skills, and a passion for hospitality. If you thrive in a fast-paced environment and work well in a team then please apply now!
Are you ready to be part of something truly special? Rossella, nestled in the heart of Kentish Town, has earned its place among the top 10 Italian restaurants in London on OpenTable and consistently ranked within the top 200 restaurants in London on TripAdvisor, Rossella is renowned for its authentic Italian cuisine and family style dining experience. We are currently seeking a dedicated and dynamic individual to join our team as an Office Administrator. This is an exciting opportunity to play a pivotal role in the operations of our restaurant. As an Office Administrator at Rossella, you will be responsible for ensuring the smooth and efficient functioning of our administrative processes, contributing to the overall success and excellence of our establishment and our virtual brands. The ideal candidate will be highly organised, with the ability to juggle multiple tasks and prioritise effectively. Attention to detail and punctuality is paramount in ensuring accuracy and precision in all administrative tasks. Proficiency with computers and office software is essential for this role. Experience with industry-specific software and systems is highly desirable. We are seeking individuals who are deeply passionate about the hospitality industry and have a proven track record of excellence. You should possess a minimum of 2 years’ experience in hospitality in a supervisory or managerial capacity. Your key responsibilities and skills will be: ● Responsible of set up and maintenance of all the main systems (Lightspeed, OpenTable, Deliverect, Sunday). ● Basic understanding of office software. ● Administer daily front office operations. ● Have a passion for customer service. ● Handle customer’s complaints alongside management. ● Sort incoming and outcoming email. What’s in it for you: ● Flexible schedule over 20H a week. ● Closed Sundays. ● Closed from Christmas till the New Year. ● Paid holiday inclusive of bank holidays. ● Constant training available, with great opportunity to master new skills & move up in the Company. ● Mentoring opportunities. ● 6 monthly team building/ well-being activities. ● Free food and drinks when working from our restaurant menus. ● 50% Discount for all employees and friends when dining in our restaurant up. ● Book your birthday off - guaranteed. ● £13.00 to £14.00 per hour (paid overtime). ● Paid every 2 weeks. ● Recommend a friend scheme with great bonuses per individual referral. All interested candidates must submit their full CV and cover letter through the job ad. Please note that the starting date will be the 13th of May.
Job Title: Restaurant Assistant Manager Location: Camberwell, London Company: Nandine Kurdish Restaurant Nandine is a renowned Kurdish restaurant nestled in the heart of Camberwell, London. We take pride in serving authentic Kurdish cuisine, prepared with love and a commitment to excellence. Our cozy atmosphere and delightful flavors have made us a cherished part of the local culinary scene. We are seeking a highly motivated and dedicated Restaurant Assistant Manager to join our Nandine family. As the Assistant Manager, you will play a crucial role in supporting the day-to-day operations of the restaurant, ensuring exceptional service and memorable dining experiences for our customers. Key Responsibilities: - Assist the Restaurant Manager in overseeing all restaurant activities. - Supervise and train restaurant staff to maintain high-quality service standards. - Manage inventory and stock levels to ensure optimal supply. - Handle customer inquiries and address concerns in a professional manner. - Assist in scheduling and managing employee shifts. - Uphold food safety and sanitation standards. - Collaborate with the kitchen team to ensure efficient food preparation and service. - Contribute to the development and execution of marketing and promotional activities. Qualifications: - Previous experience in the restaurant industry, with at least 2 years in a supervisory or management role. - Strong leadership and communication skills. - A passion for food and delivering exceptional customer service. - Knowledge of Kurdish cuisine is a plus but not required. - Proficiency in restaurant management software is an advantage. What We Offer: - Competitive salary and bonus potential. - Opportunities for career growth within our expanding restaurant. - A supportive and friendly work environment. - Staff meals whilst on shift - delicious Kurdish cuisine. If you are a dedicated individual with a passion for hospitality and a desire to be part of a thriving restaurant, we encourage you to apply. Join Nandine and help us continue to share the warmth and flavors of Kurdish culture with our valued customers. We look forward to hearing from you! Nandine family
Business Sales Excecutive Duties: • Oversee operations and coordinating day-to-day activities of the sales team. • Lead, mentor, and motivate the sales team to achieve and exceed sales targets. • Conduct regular team meetings to communicate goals, provide feedback, and share best practices. • Setting sales target, ensuring the team meets and exceeds these goals. • Monitor and analyse sales metrics to identify opportunities for improvement. • Develop and implement strategies to maximize sales and enhance customer satisfaction. • Ensure a high level of customer service by coaching and training team members on effective sales techniques and product knowledge. • Stay informed about industry trends and product knowledge to enhance the team's expertise. • Developing and implementing effective sales strategies • Establishes and monitors work schedules. Requirements • Proven experience in sales leadership or similar supervisory role • Excellent leadership and team management skills • Effective communication and interpersonal skills • Exceptional negotiation and closing skills. • Knowledge of market trends, competitors, and industry dynamics • Adaptability to changes in the market and industry
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Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
1833 is seeking new leadership for its front-of-house team, to support the growth of our restaurant, cocktail bar and sunny terrace in Southwest London. We're pretty particular but if you have a can do attitude, are keen to learn and develop, and have high attention to detail, we'd probably get on well. We want people who are really passionate about guest experience. You must have management or supervisory experience for this role, and be a proven leader who is also capable of managing bar, tenders, baristas, runners and wait staff. We look for people our staff and guests love interacting with. The skills can be taught to a degree, but personality, attitude and teamwork is everything. It’s definitely your work ethic and passion that counts most. You should be focussed about delivering great service every time, enjoy a challenge, thinking on your feet, thrive in fast paced environments and be confident talking to customers. Our clientele is educated and discerning and they know good service from bad. As a relatively new venue, this role offers lots of opportunities for progression, as well as ongoing development and training. The basics of the role: - Start in April 2024 - 3-5 days per week full or part time applicants can be considered (most work between Weds - Sun) - Day and night shifts as required although this is largely a day manager role - At least one weekend shift is required - Based in London, SW4 (Clapham Common) - Competitive salary PLUS tips and tronc. What we can offer you in return: A unique working environment focussed on training, development and a strong desire to ‘just be better’. This ethos fuels everything we do for employees and customers, and delivering great service relies on us engaging our team and ensuring they are well taken care of. If you are looking for a new challenge or know someone who might suit this fantastic role, please do get in touch with a CV as soon as possible.
Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the smooth running of our food production facility. This is a leadership role that requires strong organizational skills, attention to detail, and the ability to effectively manage a team. Responsibilities: - Supervise and coordinate the activities of the kitchen staff, ensuring adherence to food safety and sanitation standards - Train and mentor new employees, providing guidance on proper techniques and procedures - Monitor inventory levels and place orders for supplies as needed - Collaborate with other departments to ensure efficient workflow and timely service - Handle customer inquiries and resolve any issues or complaints in a professional manner - Implement and enforce company policies and procedures - Conduct regular performance evaluations and provide feedback to team members - Foster a positive work environment that promotes teamwork and employee development Experience: - Previous experience in a supervisory role within the food industry is required - Excellent leadership skills with the ability to motivate and inspire a team - Strong organizational skills with the ability to prioritize tasks effectively - Knowledge of bartending or beverage service - Ability to handle high-pressure situations in a fast-paced environment - Excellent communication skills, both verbal and written We offer competitive pay rates and opportunities for career advancement within our organization. If you are passionate about the hospitality industry, have strong leadership abilities, and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team as a Supervisor!
Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - £35.000,00 per year About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!
Job Advert: Bar Supervisor in London Position: Bar Supervisor Location: London, UK Company: Giacco’s Salary: Competitive, based on experience Job Type: Full-time Job Description: We are seeking a dynamic and experienced Bar Supervisor to join our team at Giacco’s in the vibrant city of London. The ideal candidate will have a passion for delivering exceptional customer service, strong leadership skills, and a keen eye for detail. As a Bar Supervisor, you will be responsible for overseeing the day-to-day operations of the bar, ensuring quality control of beverages, maintaining inventory levels, and upholding high standards of cleanliness and hygiene. Responsibilities: Supervise and coordinate the activities of bar Train new employees on bar procedures and customer service standards Ensure compliance with health and safety regulations Monitor inventory levels and place orders as needed Handle customer inquiries and resolve any issues in a professional manner Create and maintain a positive working environment for the team Requirements: Previous experience in a supervisory role within the hospitality industry Strong communication and interpersonal skills Knowledge of beverage trends and mixology techniques Ability to work in a fast-paced environment and handle pressure effectively Flexibility to work evenings, weekends, and holidays as needed
We are recruiting for an Assistant General Manager to join us 45 hours per week. This is a fantastic opportunity to join our, family owned business with real scope to develop. The ideal candidate will come from a supervisory / management background within a quality gastropub / restaurant environment with a real passion for customer service, Duties will include management of services within the bar & restaurant, opening & closing procedures, stock ordering, rota creation, staff training & development alongside ensuring our guests receive the best possible service. If this sounds like the role for you, please get in touch
We are recruiting for an Assistant General Manager to join us 45 hours per week. This is a fantastic opportunity to join our, family owned business with real scope to develop. The ideal candidate will come from a supervisory / management background within a quality gastropub / restaurant environment with a real passion for customer service, Duties will include management of services within the bar & restaurant, opening & closing procedures, stock ordering, rota creation, staff training & development alongside ensuring our guests receive the best possible service. If this sounds like the role for you, please get in touch
We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.