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  • Customer Service Manager
    Customer Service Manager
    hace 5 días
    £31000–£35000 anual
    Jornada completa
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Charity Box Officer
    Charity Box Officer
    hace 8 días
    £26000–£27500 anual
    Jornada completa
    Stanmore

    Location: London (in the field) + Stanmore Office Hours: Full-time (40 h/w) Salary: £27,500 p/a (depending on experience) About us: Noor Relief Fund (NRF) is a humanitarian aid charity on a mission to break the cycle of poverty. Our mission of change is currently focused on Iraq, Pakistan, Yemen, East Africa and the UK. Our office in London consists of a busy and energetic team who enjoy our friendly environment. NRF concentrates on orphan sponsorship, water aid, food security, medical help, education and long-term projects. We have several campaigns running throughout the year. Job purpose: In this role, you will be responsible for managing the distribution and collection of Charity Boxes, coordinating the collection of donated items, and supporting fundraising events aimed at raising awareness of the Noor Relief Fund's mission. You will work closely with shopkeepers to encourage them to host our Charity Boxes, and represent Noor Relief Fund at various events by managing our stall and engaging with the community to promote our cause. Additionally, you will be responsible for responding to donor inquiries, building positive relationships with supporters, and maintaining accurate records and reports of all activities, donations, and items received. This is an excellent opportunity to become part of a passionate and dynamic team committed to making a meaningful impact. Strong interpersonal and sales skills are essential, along with a genuine enthusiasm for supporting charitable initiatives. Main Responsibilities: Person Specification: It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to the Noor Relief Fund vision, mission and core values. · Someone who loves to exceed targets and sales with outreach activities; · UK full driving licence (or equivalent) with access to own vehicle; · Excellent English verbal and written communication skills (flexible, clear, concise) and an ability to promote NRF in the community; Other languages advantageous (Arabic) · Excellent planning and project management skills; · Experienced in prioritising workload meet deadlines; · Positive and creative approach to developing new ideas; · Skilled in using Word, Excel, Outlook, etc…; · Skilled networking abilities to create opportunities that may lead to donations; · Ability to work within a busy environment, with no supervision; · Ability to plan and manage own time and workload; · Ability to maintain confidentiality at all times; · A flexible and strategic mindset; · Willingness to undergo a DBS check. How to apply: Send your CV and a cover letter to apply. Job Types: Full-time, Permanent Pay: £27,500.00 per year Licence/Certification: Drivers Licence and Own Car (required) Work Location: On the road

    ¡Incorporación inmediata!
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  • Care Assistant / Carer
    Care Assistant / Carer
    hace 10 días
    £14–£15 por hora
    Jornada completa
    Watford

    Full job description Care Assistant Location: Watford and Three Rivers Watford – Garston-Leavesden Rickmansworth – Maple Cross – Mill End - Heronsgate Moor Park Chorleywood-Loudwater Croxley Green South Oxhey-Carpenders Park Abbots Langley Sarratt £14- £15 Hourly rate | Expert training | Flexible shift patterns Bluebird Care – Where you change lives We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated Care Assistant to join our Care Expert Team and help us set the standard. Our customers should feel comfortable in their own homes, and we help them do exactly that. You’ll be supporting people in all aspects of daily living, working independently or as part of a team who that is supportive every step of the way. This isn’t just a job, this is a chance to bring purpose and dignity to someone’s life. If you’re ready to take on a new challenge, supporting our customers with the best quality care, then this is where you belong. Responsibilities As a Care Assistant, your key responsibilities will include: Provide high-quality care tailored to each person’s individual needs Assist with personal care (e.g. bathing, dressing, grooming) Help with meal prepping, preparation and nutrition Support with medication, prescriptions and safe disposal Carry out light housework like tidying, laundry and general cleaning Be a dependable friendly, familiar face for all the customers you care for Benefits £14- £15 Hourly rate Flexible hours Full induction and ongoing expert training Flexible shift patterns Uniform and PPE provided Regular support and ongoing career development Friendly, inclusive team with 24/7 support Refer a friend scheme Requirements A kind, compassionate attitude and a calm approach to care Great communication skills and the ability to build positive relationships Ability to follow care plans Previous care experience is beneficial but not a necessity as full training will be provided If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves. Bluebird Care Watford and Three Rivers is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices. Job Types: Full-time, Part-time, Permanent Pay: £14.00-£15.00 per hour Benefits: Company events Company pension Employee mentoring programme Paid volunteer time Sick pay Language: English (required) Licence/Certification: UK Driving License (required) Work authorisation: United Kingdom (required) Location: Watford (Hertfordshire, East of England Region) (required) Work Location: On the road

    ¡Incorporación inmediata!
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  • Cleaner (Flexible Hours / On-Call)
    Cleaner (Flexible Hours / On-Call)
    hace 25 días
    £11–£13 por hora
    Jornada parcial
    Harrow

    We are seeking reliable and hardworking cleaners to join our team. This role is offered on a zero-hours contract, providing perfect flexibility for those who prefer varied shifts, such as two-hour slots, available on different days throughout the week. Responsibilities: • Perform general cleaning tasks, including dusting, vacuuming, mopping, and wiping surfaces., • Clean bathrooms and kitchens thoroughly., • Empty bins and tidy areas., • Ensure all areas meet high cleanliness standards., • Adhere to health and safety guidelines., • Arrive punctually for each booking., • Maintain professional behavior at all times. Requirements: • Previous experience in domestic or commercial cleaning is required., • Must be reliable, punctual, and trustworthy., • Possess a keen eye for detail., • Be able to travel across various locations in London., • Must have the right to work in the UK., • A mobile phone is necessary for receiving job notifications. Hours: • Zero-hours contract with no guaranteed hours., • Flexible, on-call shifts., • Typical shifts last about two hours, with potential for more., • Work is available on different days each week, allowing you to choose your shifts. Pay: • £13.00 per hour, paid weekly. What We Offer: • Flexible work arrangements to suit your schedule., • Weekly payment., • A supportive team environment., • Opportunities for regular ongoing work if reliable. How to Apply: Please provide your name, postcode, cleaning experience, and availability. We will contact shortlisted applicants for an interview or trial shift.

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  • Sales and Marketing
    Sales and Marketing
    hace 1 mes
    £400–£3000 mensual
    Jornada completa
    Watford

    !!!We are looking for a motivated and outgoing Sales and Marketing Representatives to join our team. In this role you will be responsible for engaging with potential customers, presenting company's services and products. This role is ideal for someone who enjoys face to face interaction, are persuasive, enjoys meeting new people, also thrives on meeting sales and marketing targets and comfortable working independently in the field. THIS POSITION REQUIRES: • EXCELLENT COMMUNICATION SKILLS, • PERSISTENCE, • POSITIVE ATTITUDE, • STRONG WORK ETHIC, • ABILITY TO WORK INDEPENDENTLY AND MANAGE TIME EFFECTIVELY, • MUST BE RELIABLE AND PUNCTUAL, • previous sales or customer service experience preferred but not required, • must be 18+ with a valid ID and the right to work KEY RESPONSIBILITIES: • Present product and service information clearly and confidently to potential customers, • Educate customers on pricing and benefits, • Understand customer needs and offer appropriate solutions, • Meet and exceed weekly sales targets, • Record customers information accurately, • Always maintain a professional and respectful manner, • Canvass designated areas to generate new leads COMPENSATION & BENEFITS: • Base pay plus uncapped commission per week, • Weekly bonuses and incentives, • Full training and on the job support IF YOU ARE PASSIONATE ABOUT SALES & MARKETING AND READY TO GROW YOUR CAREES WITH A COMPANY THAT VALUES PERFORMANCE AND TEMWORK , DON'T MISS IT, APPLY NOW!

    Sin experiencia
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  • Management Consultant
    Management Consultant
    hace 2 meses
    £50000–£55000 anual
    Jornada completa
    Borehamwood

    The role involves analysing business operations, identifying strategic and operational improvements, assessing risks, and advising management teams to enhance performance, efficiency, and profitability. The position requires strong analytical, communication, and problem-solving skills to develop solutions that align with organisational goals and regulatory frameworks. Key Responsibilities: • Business Analysis & Strategy Development:, • Analyse organisational structures, business models, and workflows to identify areas for improvement., • Develop business cases, feasibility studies, and process re-engineering plans., • Provide recommendations to optimise performance, reduce costs, and enhance productivity., • Consultancy & Advisory Services:, • Advise senior management on corporate strategy, policy, and operational issues., • Support the implementation of change initiatives, including digital transformation, restructuring, and mergers., • Deliver insights on best practices, governance frameworks, and performance management systems., • Risk Management & Compliance:, • Identify and assess financial, operational, and strategic risks affecting the organisation., • Develop risk mitigation frameworks and contingency strategies., • Ensure compliance with relevant standards, regulations, and corporate policies., • Project Management & Delivery:, • Define project scope, objectives, and deliverables in alignment with business needs., • Coordinate with cross-functional teams to ensure timely project execution., • Monitor and report on project progress and outcomes to stakeholders., • Data Analysis & Reporting:, • Conduct market research and data analysis to support decision-making., • Prepare business performance reports and dashboards., • Present findings and strategic recommendations to management or clients., • Key Skills and Competencies:, • Strong analytical and problem-solving abilities., • Excellent communication, presentation, and interpersonal skills., • Proficiency in data analysis tools and business intelligence software., • Knowledge of risk management principles and frameworks., • Strategic thinking and business acumen., • Project management and change management experience., • Understanding of relevant regulations, governance, and compliance requirements.

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  • Junior Sales Assistant
    Junior Sales Assistant
    hace 2 meses
    £20000–£50000 anual
    Jornada completa
    Watford

    Junior Sales & Marketing Assistant - Full Time Immediate Start | Full Training Provided Our client has an immediate opening for ambitious, driven and self-motivated individuals to fill a Junior Marketing Assistant position. What Our Client Does: Our client gives brands a voice. They make it our primary goal to represent brands in a way that will not only increase their loyal customer base but will overall leave every potential customer with a memorable experience. Client reputation is our main priority. Ideal Junior Marketing Assistants will have experience in a customer-facing role, as this is a very customer-centric position. Customer interactions will occur at pre-allocated locations throughout North West London where customers live, shop and work. A creative mind is helpful as you’ll need to think outside the box to help us stay fresh and ahead of the competition. Junior Sales & Marketing Assistant: Support Marketing Campaigns: Assist in the planning, coordination, and execution of experiential in-person marketing campaigns to drive brand awareness and engagement. Collaborate with the marketing team to develop creative concepts, promotional materials, and campaign messaging. Help set up and manage on-site marketing activations and demonstrations. Execute Marketing Initiatives: Participate in the implementation of marketing initiatives designed to increase brand visibility, trial, and distribution. Contribute to the day-to-day execution of in-person marketing campaigns, promotions, and sales support activities. Actively engage with customers to promote products/services and drive interest and engagement. Product Knowledge: Develop and maintain a strong understanding of the products/services offered by the company and its clients. Stay updated on industry trends, market dynamics, and competitor activities to identify opportunities and challenges. Customer Engagement: Represent clients and their brands in a confident, professional, and transparent manner during customer interactions. Conduct presentations, demonstrations, and product sampling activities to showcase key features and benefits. Address customer queries, concerns, and feedback promptly and effectively. Campaign Performance Measurement: Monitor and track the performance of marketing campaigns using relevant metrics and analytics tools. Analyse campaign data to gain insights into customer behaviour, preferences, and trends. Prepare regular reports and presentations to assess campaign effectiveness and make data-driven recommendations for optimisation. Achieve KPIs: Work towards achieving company and client Key Performance Indicators (KPIs) related to brand awareness, customer engagement, and sales objectives. Collaborate with team members to set individual and team goals and develop strategies to meet or exceed targets. Requirements: Positive and proactive attitude towards learning and professional development. Ability to work independently while also contributing effectively as part of a team. Willingness to share ideas, offer creative input, and contribute to brainstorming sessions. Strong work ethic, goal-oriented mindset, and determination to achieve and exceed objectives. In this role, you will have the opportunity to gain hands-on experience in marketing execution, customer engagement, and campaign analysis. Your enthusiasm, creativity, and commitment to excellence will be instrumental in driving the success of marketing initiatives and delivering memorable brand experiences. If you think you’ve got what it takes, apply today! Applications: Apply via the online process, including a contact number. This is an immediate start opening, so if shortlisted, you will be contacted within 3 business days of submitting your application. Virtual interview will take place next week. Don’t meet every single requirement? Our client is dedicated to building a diverse, inclusive and authentic workplace, which is why we encourage you to apply even if your past experience does not align with every qualification listed. You may be just the right candidate for this or other roles. Please note: This position is on site. We operate in a performance-based industry and therefore growth opportunities and individual earnings will also be result-based.

    ¡Incorporación inmediata!
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  • Tennis Coach
    Tennis Coach
    hace 2 meses
    £25–£28 por hora
    Jornada parcial
    Chorleywood

    LTA Level 3 Tennis Coach – Join Our Friendly, Growing Club! Location: Chorleywood Hours: Saturday mornings required, with additional group and private coaching hours available throughout the week Start date: ASAP Pay: £25-£28 based on experience About Us We’re a welcoming, community-focused tennis club with a rapidly growing membership and a friendly, positive environment under our Head Coach Beatha Roper-Rice. Our coaching programme is expanding, and we’re looking for a passionate LTA Level 3 Coach to join our team — someone who brings enthusiasm, a positive attitude and a love for helping players of all ages develop their game. About the Role We’re seeking an engaging and reliable coach who can deliver fun, high-quality sessions and contribute to the continued success of our club. The role will include: • Saturday morning coaching (junior and/or adult groups), • Additional group and private lesson opportunities across the week, • Running or assisting with Cardio Tennis sessions, • Optional racket stringing services if experienced What We’re Looking For • LTA Level 3 Accredited/Accredited+ Coach, • Strong communication and interpersonal skills – friendly, reliable, and professional, • A positive role model who enjoys working with both juniors and adults, • Experience with Cardio Tennis or interest in running sessions preferred, • Ability to contribute to a team and help maintain our fun, inclusive culture, • Current DBS, First Aid, and Safeguarding certifications (or willingness to update) Why Join Us • Supportive, community-led environment with a great team spirit, • Expanding coaching programme with space to grow your role and client base, • Excellent facilities and strong demand for coaching, • Competitive rates and flexible schedule opportunities beyond Saturday mornings To apply: Please your CV and a short cover note outlining your coaching experience and availability to us. We look forward to welcoming a new coach with energy, fresh outlooks, and a passion for tennis to our club! 🎾

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