Network Provisioning Engineer II
5 days ago
City of London
What this Job Entails: The Network Provisioning Engineer II is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: • Applies company policies and procedures to resolve a variety of issues, • Works on problems of moderate scope, • Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: • Participate in implementation of various software services, • Review ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects, • Track milestones and proactively drive any activities that may jeopardize orders from completing on time, • Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times, • Document service requests, escalate as needed, and provide timely and accurate updates, • Design, provision, and test delivered services to ensure quality hand-off to internal customers, • Expedite and escalate issues when necessary to ensure timely delivery of services, • Prioritize projects, manage and direct activities to deliver connectivity within project schedule, • Communicate and collaborate with internal customers, stakeholders and network carriers, • Participate in metrics development and operational reporting/reviews, • Support planned systems maintenance activity while minimizing impact to services, • Read and comprehend vendor specific requirements, • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: • Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience, • Builds productive internal and external working relationships, • Exercises judgment within defined procedures and practices to determine appropriate action, • Experience with basic telecommunications practices, terminologies, and interfaces, • Knowledge of cable throughput and transit distances, • Understanding of telecommunications industry in a switched network provisioning environment, • Familiarity with DS1, DS3, and DS0’s circuits, • Knowledge of Access Server Request (ASR) to local carriers, • Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services Preferred Qualifications: • Network Certification, • Various coding experience Physical Demand & Work Environment: • Must have the ability to perform office-related tasks which may include prolonged sitting or standing, • Must have the ability to move from place to place within an office environment, • Must be able to use a computer, • Must have the ability to communicate effectively, • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers