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Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Mental Health Support Worker – Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House – Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are: • To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire., • To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment., • To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers., • To remain a source of independent support for all Service Users., • To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision. We offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 29th May 2026 Interviews to be held on a rolling basis in our Watford office or Microsoft Teams. N.B. Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. With the opening of 3 brand-new clubs in different locations across London in 2026, alongside the refurbishment of o

A fast-growing AI education company in Greater London seeks a skilled sales professional to drive revenue by selling to English primary and secondary schools.Your responsibilities include managing the sales cycle, exceeding revenue goals, and building key relationships.The ideal candidate will have

Third SpaceQueen's Parkis our newest club,and with plans to more than double our estate in the next 5 years, now is the time to join Third Space and be a part of a company that genuinely strives to be the Best in Class. Third Space is a collection of luxury health clubs in London; individual in styl

Third Space Learning works in partnership with schools to provide curriculum-aligned programs of one-to-one spoken AI maths tutoring to the students who need it most - significantly reducing the cost of providing tutoring by up to 95% - whilst increasing access to all students who require support. B

A leading fitness and health company seeks an Accounts Assistant to assist in the finance team, processing invoices, and maintaining supplier accounts.The ideal candidate should have experience in handling invoices and possess strong communication and organizational skills.Additional perks include a

An innovative AI education company in Greater London seeks a sales professional to drive revenue by selling to English primary and secondary schools.With 3-5+ years of relevant experience, candidates must manage a sales pipeline and exceed revenue goals.The role offers a competitive salary (£40,000

A premium fitness organization in Greater London seeks a passionate Group Exercise Manager to oversee its busy fitness programme at the Mayfair club.The role involves managing class timetables, recruiting top trainers, and delivering engaging exercise classes.The ideal candidate will have extensive

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Third Space is a collection of luxury health clubs in London, individual in style and bound by a common philosophy: to be the best health club in the world in the eyes of our members. Shape and influence the future of talent at Third Space.

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A luxury health club chain in London is seeking a Talent Acquisition Manager to lead its recruitment function.This high-impact role involves overseeing a team of TA Partners, ensuring efficient hiring processes, and shaping the talent strategy to attract exceptional candidates.The ideal candidate wi

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A luxury health club chain in Greater London is seeking a Sales Consultant to enhance member experiences and support their fitness journeys.In this full-time role, you will connect with prospective members, understand their fitness goals, and help them achieve success from their first interaction.Ke

A leading fitness training company in London seeks a Lead Strength & Conditioning Coach to deliver high-quality group coaching in a motivating environment.This role involves leading structured training cycles, coaching across various techniques, and enhancing member experience.The ideal candidate wi

A luxury health club group in Greater London is looking for passionate Personal Trainers to join their team.This full-time position offers a unique opportunity to focus purely on personal training without the burden of rent or gym floor shifts.New trainers will receive a supportive salary for the fi

A luxury health club chain is seeking a Head of Facilities in Greater London.The successful candidate will oversee operations across multiple high-end sites, ensuring compliance with health and safety regulations while managing significant budgets.Candidates must have extensive experience in facilit

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A luxury health club in Greater London is seeking a Reception Manager to oversee the Front of House department.In this role, you will lead, train, and support the team to ensure exceptional member satisfaction and service.You will be responsible for recruitment, member interactions, and serving as a

A leading fitness organization is looking for passionate Barre Instructors to join their team in Greater London.Candidates will deliver dynamic Barre classes that challenge and motivate members, showcasing personality and energy.The role offers best-in-class training, a collaborative environment, an

A luxury health club and spa in Greater London seeks a qualified Massage Therapist to deliver exceptional massage services, including Swedish and Deep Tissue treatments.Candidates must maintain high hygiene standards and exhibit strong communication skills for seamless customer interaction.This role

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Third Space is a fast‑paced and busy company and so you must be prepared to work in a deadline‑driven environment and recognise how performing well in your role will contribute to the overall success of the team and the business.

Reformer Pilates offering is expanding.Reformer Pilates is authentic, progressive, and results-driven.Whether you're guiding beginners, refining technique with classical exercises, or leading high-intensity sessions, you'll.Plenty of teaching opportunities, with back-to-back classes across our stunn

A luxury health club collection in the UK is seeking a Data Analyst to join its FP&A and Data team.This role is crucial for shaping decisions based on data, requiring advanced SQL proficiency and experience with Power BI or similar tools.Responsibilities include designing reports, engaging with vari

We are actively searching for inspirational, engaging and exceptional Cycle Instructors to join our team of world-class instructors.We are currently looking for Cycle Instructors with availability to teach at weekends.A strong passion for Cycle and Group Exercise.A sense of fun, professionalism, mus

A leading fitness organization in Greater London is searching for exceptional Cycle Instructors to join their team.Candidates should have a passion for cycling and group exercise, alongside a Level 2 Fitness Qualification.Responsibilities include engaging members and creating an energetic atmosphere

Third Space is a collection of luxury health clubs in London, individual in style and bound by a common philosophy: to be the best health club in the world in the eyes of our members.

A premier fitness studio in Greater London is seeking an enthusiastic instructor with a Level 2 Fitness Qualification.The role demands a passion for group fitness and the ability to engage and inspire members through fun and energetic classes.You will receive competitive pay, ongoing training, and o

A luxury health club in London is seeking a Housekeeping Manager for its Clapham Junction club.The role requires overseeing a housekeeping team to maintain exceptional cleanliness across all facilities.Responsibilities include managing the team, ensuring customer satisfaction, and maintaining fitnes

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Whilst continuing the ongoing refurbishments of our existing portfolio and seeing where the Third Space brand will g

Represent Third Space on the gym floor, social media, and at events.

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. A huge part of a members’ journey, our Sales Consultants are key to our success at Third Space. Our people are the