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SHEQ Manager - Electric Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The SHEQ Manager - Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. • Lead SHEQ inspections, audits and compliance assessments across low voltage electrical operations., • Monitor compliance with company procedures, client requirements, risk assessments, method statements and safe systems of work., • Ensure compliance with LRQA NERS accreditation standards, Electricity at Work Regulations, HSG47, NRSWA and industry best practice., • Conduct site audits covering excavation, cable installation, jointing, service transfers and cable avoidance activities., • Verify workforce competencies, authorisations, qualifications and training records to ensure compliance with NERS requirements., • Review site-specific risk assessments, work packs and operational documentation to ensure compliance and operational readiness., • Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards., • Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented and monitored through to completion., • Lead investigations into utility damage incidents, service strikes, near misses and other SHEQ events, identifying root causes and improvement actions., • Conduct behavioural safety observations and safety conversations to promote a positive safety culture., • Produce audit reports, compliance assessments and management information, highlighting trends, risks and recommendations., • Support management teams in closing audit findings, non-conformances and corrective actions., • Assist with internal and external LRQA NERS audits, surveillance visits and accreditation reviews., • Participate in operational, client and management review meetings to discuss compliance performance and improvement opportunities., • Support the development and continual improvement of policies, procedures, safe systems of work and operational controls., • Proven experience in SHEQ, compliance, auditing or operational assurance roles within utilities, electrical infrastructure or distribution networks., • Strong practical knowledge of low voltage electrical works, including cable installation, jointing, service transfers and de-looping activities., • Experience working within an LRQA NERS accredited environment., • Detailed knowledge of NERS Scheme Rules, industry standards and accreditation requirements., • Strong understanding of workforce competency management, assessments and compliance monitoring., • Experience conducting incident investigations, root cause analysis and corrective action planning., • Ability to interpret technical drawings, utility plans and electrical documentation., • Excellent communication, stakeholder management, organisation and report-writing skills., • Previous experience as a NERS Assessing Officer, Technical Advisor or within DNO, IDNO or ICP environments would be advantageous., • Previous experience within the utility, electrical infrastructure or distribution network sector., • Relevant electrical qualification and strong understanding of low voltage distribution networks., • NERS Assessing Officer and/or Technical Advisor accreditation., • IOSH Managing Safely, EUSR Utility SHEA and First Aid at Work certification., • Full UK Driving Licence and competency in Microsoft Office applications., • NEBOSH General Certificate, Internal Auditor qualification, Cable Avoidance Training and/or Mental Health First Aider certification desirable #J-18808-Ljbffr

SHEQ Manager – Electric Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Tipton Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The SHEQ Manager – Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. • Conduct SHEQ inspections and low voltage operational assessments on relevant projects and associated utility works., • Monitor compliance with company policies, safe systems of work, risk assessments, method statements, and client specifications., • Undertake site audits of excavation, cable installation, cable jointing, service transfers and cable avoidance., • Assess compliance with LRQA NERS requirements and identify any deviations from approved procedures., • Verify that operatives possess the correct competencies, authorisations, and certification required to undertake their work., • Ensure all works are being completed in accordance with Electricity at Work Regulations, HSG47, NRSWA requirements and industry best practice., • Review and assess Site Specific Risk Assessments (SSRAs) to ensure they accurately reflect site conditions., • Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards., • Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented promptly., • Ensure utility damage incidents, near misses, service strikes, and safety observations are investigated and reported in accordance with company procedures., • Conduct safety conversations and behavioural observations to promote a positive safety culture throughout the business., • Liaise with Site Supervisors, Project Managers and operational teams regarding findings from audits and assessments., • Review work packs and documentation to ensure they meet both company and NERS requirements., • Produce detailed assessment reports and ensure actions are completed within agreed timescales., • Complete a programme of planned SHEQ and NERS compliance audits across operational teams., • Undertake competency assessments of operatives involved in low voltage activities., • Review trends identified through audits, inspections and observations, escalating concerns where necessary., • Attend operational meetings to discuss compliance performance, emerging risks and improvement opportunities., • Review utility damage reports, NCRs, near misses and corrective actions., • Monitor compliance against client contractual requirements and company performance standards., • Support management teams with close-out of audit findings and improvement actions., • Carry out documented inspections of plant, equipment and tooling used for low voltage works., • Review training records and competency matrices to ensure workforce compliance with NERS requirements., • Conduct formal internal audits against LRQA NERS accreditation requirements., • Participate in management review meetings regarding SHEQ performance, compliance and continual improvement., • Analyse SHEQ trends and provide reports to management outlining key risks and recommendations., • Review competency assessment programmes to ensure compliance with company and accreditation requirements., • Support internal reviews of policies, procedures, safe systems of work and operational controls., • Assist with preparation for external LRQA audits and surveillance visits., • Participate in client performance and compliance meetings where required., • Support investigations relating to utility damage, service interruptions, accidents, incidents and near misses., • Attend emergency incidents or high-risk sites when required by management., • Assist with implementation of corrective and preventative actions following audits and investigations., • Support mobilisation of new projects by reviewing compliance requirements and operational readiness., • Participate in LRQA NERS accreditation audits and provide evidence to auditors as required., • Assist in reviewing and updating operational procedures to ensure ongoing NERS compliance., • Deliver toolbox talks, briefings and compliance updates to operational teams., • Attend mandatory training courses as defined within the company training matrix., • Keep up to date with legislation and record Continued Professional Development (CPD)., • Proven experience carrying out audits, inspections, assessments and compliance monitoring activities., • Strong practical understanding of low voltage electrical works, service transfers and de-looping operations., • Demonstrable experience working within an LRQA NERS accredited environment., • Detailed knowledge of NERS Scheme Rules, accreditation requirements and industry standards., • Experience assessing compliance against documented policies, procedures and standards., • Strong understanding of competency management and workforce assessment requirements within NERS accredited organisations., • Ability to interpret technical drawings, utility plans and electrical documentation., • Experience producing detailed reports, audit findings and corrective action plans., • Ability to investigate incidents and identify root causes., • Excellent communication skills, both written and verbal., • Strong organisational and time management skills., • Excellent attention to detail., • Ability to challenge unsafe behaviours professionally and constructively., • Self-driven, results-oriented and capable of working independently., • Ability to engage positively with operational teams and management at all levels., • Previous experience as a NERS Assessing Officer or NERS Technical Advisor., • Experience supporting LRQA surveillance audits and accreditation renewals., • Working knowledge of National Grid Electricity Distribution standards and requirements., • Experience undertaking technical assessments of jointing, cable installation and low voltage network construction activities., • Experience developing and delivering competency assessments for operational personnel., • Understanding of ISO 9001, ISO 14001 and ISO 45001 management systems., • Experience within electrical distribution, ICP, IDNO or DNO environments., • Previous experience within the utility, distribution network or electrical infrastructure sector., • Electrical qualification in a relevant discipline., • Working knowledge of low voltage distribution networks., • Strong understanding of Electricity at Work Regulations and distributer safety rules., • Assessing officer/Technical Advisor (NERS)., • IOSH Managing Safely., • EUSR Utility SHEA., • First Aid at Work., • Full UK Driving Licence., • Competent user of Microsoft Office applications including Word, Excel and Outlook., • NEBOSH General Certificate or equivalent Health & Safety qualification., • Internal Auditor qualification., • Cable Avoidance Training., • Mental Health First Aider. Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. #J-18808-Ljbffr

Role: AI Architect Reports to: Chief AI Officer (line management) Location in structure: AI/Data architecture area — embedded within the delivery area it serves, line-managing centrally to the Chief AI Officer Experience: Senior — 6+ years in software, data, or platform engineering/architecture, with meaningful hands-on time on production AI systems, not just pilots Direct reports: None. Influence comes from judgement and presence in the right conversations, not headcount. AI decisions at Citation now cut across Product, Engineering, Security, Infrastructure, and the Business simultaneously — model selection, data architecture, cost, and risk are no longer separable concerns. Without a dedicated architectural owner, each initiative makes these calls independently: patterns diverge, risk goes unspotted until it's expensive, and nobody owns the AI-specific decisions that don't belong wholly to any one function. This isn't a hypothetical gap. Much of this work is already happening informally inside Citation's AI delivery — reviewing partner Statements of Work, governing what goes through Code Factory, acting as the practical architectural voice on live builds. This role formalises that into a mandate with the standing and scope it needs. The AI Architect is Citation's dedicated architect for the AI/Data area, sitting alongside the architects covering Human Resources, Business Systems, Health & Safety, eLearning, Verification, Certification, and Atlas Platform: embedded in the delivery area it serves day to day, but line-managing centrally to the Chief AI Officer so its calls hold across the business, not just the team it happens to sit nearest to. The architecture hub owns target-state and standards across the whole architecture function; this role owns the AI-specific application of it, escalating decisions with consequences beyond AI/Data to the Architecture Review Board rather than deciding them alone. The clearest sign this role is working: AI initiatives at Citation start well and stay on track architecturally. In practice that means: • Established patterns are the default starting point for new builds, not something teams discover after the fact, • Design questions are resolved before Engineering starts building, not during or after, • Third-party Statements of Work are assessed architecturally before they're signed, • Model and hosting choices are made against a documented decision framework, not habit or vendor pressure, • Token spend and cost-per-outcome are tracked and explainable, not a surprise on the invoice, • Security is involved in every significant initiative from the start, not introduced at the end, • Leadership has a current, accurate view of AI architectural risk and direction, with no significant surprises Architectural standards and patterns Own the design patterns Citation builds its AI systems to: retrieval and grounding approaches for systems that need Citation's own knowledge rather than a model's general training, agent orchestration patterns and tool-calling conventions for multi-step and multi-agent work, prompt construction and guardrail design, and the routing logic that decides which model handles which step. Keep these current as the landscape moves, and write decisions down in a form Engineering and Product can actually build against — architecture decision records, not a slide deck. Align standards to Citation's five-layer AI platform architecture. Hold a documented, evidence-based framework for choosing between closed frontier models accessed through a provider's API (Anthropic, OpenAI, Google) and open-weight models run on Citation's own infrastructure (Llama, Mistral, Qwen and similar) — and apply it per workload, not as a single blanket choice. The framework should weigh: • Task complexity — complex reasoning and long‑horizon agentic work generally favour frontier closed models; simpler classification, extraction, and templated generation are often better served by smaller open-weight models at a fraction of the cost, • Volume and cost at scale — at high token volumes, self‑hosting open-weight models can cross into materially cheaper territory; this role owns the analysis of where that break‑even sits for Citation's actual workloads, not a generic industry number, • Data sensitivity and residency — for HR, employment, and compliance data, self‑hosting open-weight models remove a class of third‑party data‑sharing risk that closed providers (even with strong contractual terms) don't fully eliminate, • Fine‑tuning and customisation — where an open-weight model fine‑tuned on Citation's own data would outperform a general‑purpose model at lower running cost, that's a build case this role should be able to make with evidence, not intuition, • Latency, licensing, and total cost of ownership — including the practical overhead of running and maintaining your own models, not just the sticker price of tokens Understand and actively manage the unit economics of every AI solution recommended, including: • Modelling likely token cost at design time, before a system is built, so the business knows what it's signing up for, • Specifying model routing (cheaper models for simpler steps, frontier models reserved for what actually needs them), prompt and context engineering for efficiency, and caching where appropriate, • Recognising that agentic and multi‑agent patterns can multiply token consumption several‑fold over a single well‑scoped call, and that orchestration‑pattern choice is itself a cost decision, • Setting up the observability to track cost‑per‑outcome and cache performance over time, not just the total spend line Assess whether the data behind any AI initiative is structured, accessible, and reliable enough to support the intended behaviour — across Citation's Salesforce, Atlas, Snowflake, and integration layers — and flag readiness issues before they become delivery blockers. Hold the approval path for new AI architectural patterns and material departures from existing standards. Attend initiative design conversations early enough to shape them, not just review them, and sign off on the AI design elements of partner Statements of Work. Define scope and success criteria for AI spikes and proofs of concept before they start, validate vendor and partner capability claims before they're embedded in a committed design, and make sure proof‑of‑concept outputs are evaluated against real delivery constraints — not vendor demo conditions. Act as the internal architectural counterpart to Citation's delivery partners, the way any enterprise architecture function holds its critical vendors to a defined standard: review proposals and Statements of Work before commitments are made, run design reviews during delivery, and give partners a well‑defined target with technical challenge where their decisions need scrutiny. Set the standard for how AI systems are monitored and evaluated once live — offline and online evaluation, drift detection, guardrails — and own the response framework for AI incidents in production, alongside the cost governance described above. Bring Security in as #J-18808-Ljbffr

Your Role As Chief Information Security Officer (CISO) for the GBU, you will be responsible for overseeing and strengthening information security across multiple sites, ensuring compliance with regulatory, contractual and internal security frameworks. Key responsibilities include: Leading and overs

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