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  • Head of IT Infrastructure
    Head of IT Infrastructure
    2 days ago
    Full-time
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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  • Support Worker
    Support Worker
    8 days ago
    £29061.5 yearly
    Full-time
    South Croydon

    About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person

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  • Charity Fundraiser
    Charity Fundraiser
    12 days ago
    £15–£25 hourly
    Full-time
    Barking

    Womenion is a women-led organization supporting vulnerable women, children, and families affected by domestic abuse, poverty, social isolation, inequality, and other social challenges across the UK. We are expanding our fundraising team and seeking confident, motivated, and passionate individuals to raise awareness and funding for our community projects and support programs. This is an exciting opportunity to join a growing organization making a meaningful impact within communities while developing valuable communication, fundraising, and public engagement skills. The Role As a Professional Fundraiser, you will work across a variety of public and private fundraising locations throughout London and the surrounding areas, including: • Supermarkets, • Shopping centres, • High streets, • Festivals and community events, • Sports venues and stadiums, • Retail locations and public events You will engage with members of the public in a professional, respectful and positive manner to raise awareness about Womenion’s work and encourage support through one-off and regular monthly donations. This is a face-to-face fundraising role suited to individuals who enjoy speaking with people, working within a team environment, and making a direct impact within communities. The role involves regular travel to various fundraising locations and the flexibility to work weekends as required. Training & Development Period – First 3 Months • Self-employed commission-based structure, • Full fundraising training and mentoring provided, • Flexible working schedule, • Daily support and coaching from experienced team leaders, • Opportunity to develop communication, fundraising, and engagement skills, • Regular performance reviews and ongoing mentoring, • Fundraisers may earn up to 35% commission on qualifying funds raised, subject to campaign terms, compliance, and performance standards After Successful Completion of the Training Period • Performance support payment from £50 per day may be available subject to attendance, compliance and campaign expectations, • Continued commission and performance-based bonus opportunities, • Loyalty and progression incentives available, • Opportunity to progress into leadership and campaign management roles, • Recognition and reward opportunities for high-performing fundraisers What We Offer • Flexible working opportunities, • Meaningful and impactful work within communities, • Supportive and diverse working environment, • Ongoing training and mentoring, • Performance-based earning opportunities, • Opportunity to grow with an expanding organisation, • Experience working on community campaigns supporting vulnerable women and families What We Are Looking For • Confident and friendly communicators, • Positive and resilient attitude, • Motivated by targets and performance, • Passionate about supporting vulnerable women and communities, • Reliable, professional and enthusiastic individuals, • Willingness to work outdoors and engage with the public Experience within sales, retail, hospitality, customer service, acting or fundraising is beneficial but not essential. Requirements • Must be aged 18 or over, • Must have the legal right to work in the United Kingdom, • Proof of right to work will be required prior to engagement, • Must be willing to travel to fundraising locations, • Weekend availability may be required, • Self-employed status required Why Join Womenion? By joining Womenion, you will become part of a growing organization committed to supporting vulnerable women, children, and families facing hardship, isolation, and inequality. Your work will help fund vital community support programmes and contribute towards creating lasting positive change within local communities. How to Apply To apply, please send your CV along with a short introduction explaining why you are interested in joining Womenion. Interviews will be arranged on a rolling basis.

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  • Interviewer
    Interviewer
    22 days ago
    £12–£20 hourly
    Part-time
    London

    As a Freelance Interviewer, you will play a crucial role in our hiring process for an Operations Coordinator. We are a premium travel company seeking a skilled individual to conduct structured remote video interviews and evaluate candidates' real-world capabilities in travel operations. Your responsibilities will include: • Conducting 30–45 minute remote video interviews., • Assessing candidates’ practical ability, attention to detail, and communication skills., • Reviewing a short test task completed by candidates., • Providing clear written feedback and a recommendation after each interview. To succeed in this role, you should possess: • Experience in travel operations, tour management, or OTA platforms (e.g., Bokun, Viator, GetYourGuide); , proven experience conducting structured interviews or hiring for similar operational roles., • Strong communication and evaluation skills., • The ability to quickly identify strong versus weak operational thinking. We operate with: • A fully remote and flexible work schedule., • Clearly defined interview structures and scoring criteria., • A commitment to direct, honest, and practical feedback on candidates., • An expectation for clear, timely, and professional communication. We are looking for someone who can confidently assess a candidate's real-world ability and potential to thrive in a fast-paced travel operations environment, beyond what is presented on a CV.

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    No experience
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