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SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: * Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies * Analysing and synthesising research findings into clear, actionable insights * Creating personas, user journeys, and experience maps to inform service design * Advising on research methods, best practices, and user-centred approaches * Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions * Supporting accessibility, inclusivity, and regulatory compliance in digital services * Ensuring research aligns with GDS standards and government service design principles * Communicating findings effectively to both technical and non-technical audiences * Occasional travel to Exeter About You Essential Experience: * Proven experience as a User Researcher or in a similar user-centred design role * Active SC clearance * Strong expertise in planning, conducting, and analysing user research * Experience with a range of research methods (qualitative and quantitative) * Skilled at synthesising research into actionable insights and recommendations * Excellent communication and stakeholder management skills * Experience in regulated, sensitive, or government environments * Experience working with GDS standards and digital service frameworks Nice to Have: * Experience with remote research tools and techniques * Knowledge of accessibility and inclusive design standards * Familiarity with service design, UX design, or digital transformation programmes * Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (e.g., UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

As a Design Researcher, you will work on projects planning, conducting and analysing research using qualitative and mixed methods approaches making sure that all of our work is evidence-based and using research findings to inform decision-making and action. As part of multidisciplinary teams, you w

User Researcher (SC Cleared) - Remote/UK - £560. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the. Working closely with designers, product teams, and policy colleagues, you will help shape services that are simple, accessible, and ef

As a Senior Design Researcher at TPXimpact, you will help lead and deliver design research within our client teams. On client projects, youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams to produce high-quality wor

We’re looking for an experienced User Researcher to join a fast-paced consulting team. User Researcher (Contract) - £350p/d Inside IR35 - Remote. Proven experience delivering user research on digital products or services.

Planning and delivering end-to-end user research with minimal oversight.

I'm looking for a Lead User Researcher to join a growing and ambitious User-Centred Design (UCD) practice. You’ll support the creation of compelling proposals and bids, bringing user research thinking into transformation projects and helping shape strong, user-centred approaches. You’ll recommen

A technology consultancy is seeking a User Researcher to join their multidisciplinary team in London or remotely. In this role, you will design and deliver user research for innovative digital products and services, ensuring high standards of usability and inclusivity.

Provides oversight of user researchers working across the client account and promotes cross functional working relationships. We are now seeking a Lead User Researcher to join our team, to be part of a consulting delivery team helping a client with digital services in the education space. People man

Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. Coach and develop researchers and design colleagues, supporting capability growth. You will balance hands‑on research with t

A recruitment agency is seeking an SC Cleared User Researcher for a 6-month remote position with rare travel to London. The role focuses on conducting user research to gather insights and assess design success.

A leading recruitment consultancy in the UK is seeking a User Researcher for a 6-month remote contract. This role includes managing the user research team, implementing user-centered design strategies, and conducting usability research. Ideal candidates will possess strong communication skills, mana

Get notified about new User Researcher jobs in. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. Help create products and services that eliminate users' issues.

We are looking for a forward-thinking Senior User Researcher to drive the evolution of our digital platform. Demonstrated success in using user research to build "As-Is" and "To-Be" maps that solved tangible user problems and informed service design decisions. In this role, you will move beyond the

Line manage user researchers and advise other colleagues how to get the best from user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Proven experience of championing user research / user-

Were seeking an exceptional Lead User Researcher to spearhead our user research practice and drive user-centred design across our organisation. Sign in to set job alerts for “User Researcher” roles. Youll join our dynamic product design team as a strategic leader, working at the intersection

Help teams understand the diversity of users by supporting inclusive research practices, advocating for accessibility, and considering the needs of different user groups. Show curiosity, empathy, and a willingness to learn and grow as a User Researcher. Structured mentoring and shadowing with experi

A leading tech consultancy is seeking a Senior User Researcher in London to drive impactful research for UK Government digital services. You will lead research projects that influence the design and delivery of user-centric services, using various qualitative and quantitative techniques. Join us to

Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of public services through innovative digital transformation for the UK Government. Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, a

A leading digital transformation company is seeking a Senior User Researcher to shape the future of public services through user insight. The role demands experience in government digital projects and a strong foundation in user research.

A leading digital services consultancy is seeking a Senior User Researcher to join their team on a contract basis. The role involves leading user research activities, collaborating with public sector clients, and translating insights into actionable outputs. The ideal candidate will have significant

Carry out user research and supervise and develop other user researchers to assure and improve research practice. Align user research activities with wider plans to inform a service proposition. You can help teams understand the diversity of users.

The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers within a mature delivery team. My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consul

A leading digital consultancy in the United Kingdom is seeking an intermediate consultant in user research to design and conduct user-centered research. Ideal candidates will have strong user research skills, experience with both qualitative and quantitative methods, and the ability to engage senior

As a User Researcher, you'll help ensure services are designed around the people who use them. User Researchers at EO, HEO and SEO level. User research sits at the heart of that responsibility.

Sitting within the User Experience team, this role will lead our research capability as the expert in understanding users, forming a cornerstone of our product insights, enabling confident, evidence-based product decisions. Spearhead the execution of our research activities by conducting first-hand

We’re hiring for two Senior User Researchers to help shape digital government services that impact millions. You’ll work in agile teams with Designers, Analysts, and Developers, using qualitative and quantitative research to improve user experiences across government platforms. User research pla

Personas, journey maps, user stories) to help communicate user and business needs. We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You have demonstrable experienc

Lead/Principal User Researcher. As Yoto’s first dedicated researcher you will shape how research fits into product development, how decisions are informed, and how insight compounds over time. You will operate as a practice leader and hands‑on researcher, working closely with designers, product

This is a role designed to help you grow into a confident and independent User Researcher. Structured mentoring and shadowing with experienced Senior User Researchers. Support the planning and delivery of user research across digital projects, using a range of methods with guidance from senior resea

User‑centred practice: Advocate for user needs and help teams embed user‑centred service design and delivery into their processes. As a User Researcher at Triad, you will play a significant role in our client assignments. Advocating for user research and the benefits of user‑centred design.

A leading technology innovation firm in Greater London is seeking a User Researcher. Applicants should have over 4 years of user research experience, familiarity with GDS design principles, and the ability to work in a hybrid model. The role involves conducting user research, supervising teams, and

We’re looking for a Senior User Researcher with significant experience in delivering user research projects. All of our User Researchers are supported by more senior members of the User Research team who help you set goals, provide feedback, and support your growth. Beyond individual projects, NEC

As a User Researcher in our Experience Design team, you'll ensure that the voices, needs, and behaviours of users are at the heart of the services we design. Work closely with clients, stakeholders, product managers, designers, developers, and other User Researchers to plan and conduct high-impact r

Carry out user research and supervise and develop other user researchers to assure and improve research practice. Build user-centred practices in new teams. Align user research activities with wider plans to inform a service proposition.

Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, and champion the integration of user insights throughout the design process. Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of publi

User Researcher (Consultant level). Plan and deliver user research that supports the development of user-centred services. Proven experience delivering user research as part of a digital or service delivery team.

The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers and within a mature delivery team. You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. My

A leading UK bank is seeking an experienced User Researcher to shape digital products through evidence-based insights. This role requires leading user research studies, translating findings into actionable recommendations, and collaborating with cross-functional teams. The ideal candidate will have

A public service organization is seeking User Researchers at EO, HEO, and SEO levels to shape national digital services based on user needs. Roles involve conducting user research, analyzing findings, and influencing design. Ideal candidates will have user research experience, strong analytical skil

They are looking for a permanent User Researcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors and we have a top end budget of £55000 + full bens available. User Researcher Consultant (SC Eligib

User Researcher, UX Designer, and UI Designer who can move fluidly between discovery, experience design, and visual craft. Turn prototypes into structured user tests using. Experience running remote user testing end-to-end.

User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Hippo with strong user research skills and some experience of advising others on how to design user-centred services. Help the team to build empathy fo

A leading digital studio in the UK is seeking a Senior User Researcher to lead user research projects. The role involves planning and facilitating user research activities, working with multidisciplinary teams, and championing user-centered design. Ideal candidates will have significant experience i

A public service technology company in the UK seeks a Senior User Researcher to enhance public sector services through user research. Responsibilities include leading research initiatives, applying user-centered design methods, and collaborating with multidisciplinary teams.

Proven User Research experience, ideally within financial services, digital, or regulated environments. This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences. Lead end-to-end user