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User Researcher with active SC clearance. You'll lead accessibility-focused user research across digital and non-digital touchpoints, ensuring services meet the Service Standard and support users with access needs. Reviewing existing user research to identify.

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

Review existing user research and identify accessibility gaps in the service and points where the existing service risks not meeting the Service Standard. Identify user touchpoints across channels, focusing on accessibility and assisted digital support. Identify different user journeys from research

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.

Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live).

User Researcher - Public Sector Projects.

User Researcher (Outside IR35).

Contract User Researcher (Outside IR35). If you’re a senior‑level User Researcher who enjoys working in fast‑paced agile environments, influencing stakeholders, and producing insight that drives meaningful product decisions, please get in touch to find out more and receive the full details. Co

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strateg

The successful candidate will focus on user-centered design, leading user research activities and collaborating with a digital services team. A governmental research agency seeks an Interim User Researcher for an 8-week remote contract.

A leading UK consultancy is in search of a Senior User Researcher to join their UCD team for a critical Discovery project. You will collaborate with multidisciplinary teams to define user needs and support service design by analyzing processes. This is an opportunity to positively impact government

A government agency consultant seeks a User Researcher for a 6-month contract in the United Kingdom, requiring on-site work in Shropshire 2 days a week. Candidates should exhibit a strong focus on user needs and inclusive design principles. The ideal candidate will have a solid foundation in user-ce

Champion user research, influence senior stakeholders, and help teams adopt user‑centred ways of working. As a Senior User Researcher at Insights, you’ll help us understand the people who use our products — their needs, behaviours, challenges, and motivations. Lead inclusive and ethical resear

A leading recruitment agency is searching for a Senior User Researcher who will play a key role in transforming digital services for the UK government. The candidate should have a strong background in various user research and design methods, experience working in agile teams, and a passion for inte

A leading technology consulting firm is seeking a Lead User Researcher to develop user-centred practices and conduct user research across various government projects. The ideal candidate will have over 4 years of experience in user research, an understanding of GDS design principles, and a commitmen

We are looking for an outstanding Senior User Researcher who can make a positive impact wants to contribute to the most demanding and exciting new digital service for the UK government. You will be passionate about the value of integrating user insights into the design process of a service, channell

A leading digital consultancy in the United Kingdom is seeking a User Researcher Lead (Manager) to deliver high-quality user insights.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. You have experience of, and can help teams adopt, a wide range of

Senior User Researcher (Fixed-Term Contract). They are looking for a Senior User Researcher to join an internal UCD team composed of Service Designers, Product Designers and Content Designers to re‑imagine a portal used both internally and by external partners. It requires a researcher who thrives

A progressive technology consultancy is seeking an experienced User Researcher to work in a remote/hybrid capacity. The ideal candidate will focus on user-centric digital services within the public sector, engaging with cross-functional teams to integrate user insights into product development. The

A leading technology innovator in the UK seeks a User Researcher to join their dynamic team. This role involves applying user-centered practices, conducting research, and guiding teams to improve service delivery. Candidates should have over 4 years of user research experience and familiarity with G

A progressive digital agency in the UK is looking for a Freelance User Researcher to deliver impactful research for B2B websites and digital experiences. The role involves conducting user interviews, usability testing, and synthesizing insights to support UX strategy.

A leading media and digital organization in the UK is seeking a Lead User Researcher to drive research excellence within its Digital Customer Experience team. In this role, you'll lead various research efforts influencing product design and ensuring impactful user experiences across web and mobile p

A technology solutions provider in the UK is seeking skilled Senior User Researchers for fixed-term projects. The role involves leading user research activities, collaborating with multidisciplinary teams, and advocating user-centered design principles.

A leading digital studio seeks a Senior User Researcher to lead user research projects and advocate for inclusive design practices. You will champion user-centered design principles while managing a team and driving effective research outcomes. This role demands significant experience in delivering

A leading consulting firm in the United Kingdom is looking for a skilled User Researcher to plan and conduct research across the service lifecycle. Key qualifications include experience in user research and strong analytical skills.

Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, userstoriesand user needs. All ofour User Researchers are supported by more senior members of the User Research team. We’relooking for a Senior User Researcher withsignificant e

You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the. Working closely with designers, product teams, and policy colleagues, you will help shape services that are simple, accessible, and effective for all users. Strong understanding of use

A leading global innovator seeks a Midweight User Researcher to develop human-centered experiences. Candidates should have over 5 years of experience in user research and showcase a strong portfolio.

A leading IT consultancy in the UK is seeking a User Researcher to champion user-centered design practices. The ideal candidate will conduct various user research methods, work with multidisciplinary teams, and present findings to product teams.

A leading cybersecurity company is seeking a Senior Principal User Researcher to shape research strategy for Trust-based solutions. This role involves uncovering insights that guide product strategy and improve user experience, particularly in fintech. Candidates should have a strong track record in

User researchers design, plan and conduct research into what people need from a service and produce recommendations for user‑centred service design. Line manage user researchers and advise other colleagues on how to get the best from user research. Proven experience of championing user research /

Provide project support, guidance, coaching and mentoring to less experienced user researchers. Help recruit contract or permanent user researchers where more capacity is needed. Support the Head of User Research in coordinating quality user research across the Digital Delivery portfolio.

Planning and leading end-to-end user research across complex digital products and services. Engaging with a wide range of users, including technical, operational and policy-focused stakeholders. Applying a mix of qualitative and quantitative methods to uncover user needs, behaviours and pain points.

Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high‑quality stimulus material; work closely with designers, business analysts and software developers to turn user data into actionable user stories that influenc

A leading consulting firm in the UK is seeking a User Researcher to join their multidisciplinary team. The ideal candidate has strong user research experience and excels at engaging with stakeholders.

Senior User Researcher (Information Security - PAM PAWS). A commitment to inclusivity, ensuring diverse user perspectives are captured. If you're ready to make a significant impact in information security and transform user experiences, apply now! Bring your expertise to a place where your contribut

Work closely with clients, stakeholders, product managers, designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. As a User Researcher in our Experience Design team, you'll ensure that the voices, ne

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can help teams understand the diversity of users. You can align user research activities to inform decision making and action.

Lead User Researcher – Digital Customer Experience | London or Leeds (Hybrid). Join a leading media and digital organisation shaping customer experience across millions of users in the UK & Ireland. Shape research operations and mentor other researchers, driving consistency and quality.

Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, and champion the integration of user insights throughout the design process. Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of publi

A leading UK bank is seeking an experienced User Researcher to shape digital products through evidence-based insights. This role requires leading user research studies, translating findings into actionable recommendations, and collaborating with cross-functional teams. The ideal candidate will have

You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers and within a mature delivery team. My

User Researcher, 3 months, London/Hybrid, £525/day (Inside IR35). This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences. Lead end-to-end user research across discovery and delive

As a User Researcher, you will design services that enable users to manage their interactions with departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Work

Triad Group PLC is looking for an experienced User Researcher to join us on a contract basis, working as part of Triad-led teams across public sector digital transformation projects. Strong track record as a User Researcher on public or consultancy projects. This role requires proven experience work

A global tech company in Greater London is seeking a Senior Principal User Researcher to lead research strategy in Trust-based solutions, particularly for innovative fintech products. This senior role involves uncovering insights that shape product direction, mentoring junior researchers, and adapti