LHR Gateway & Warehouse General Manager
2 days ago
Hayes
We’re looking for a dynamic and experienced Gateway & Warehouse Manager to lead a high-performing warehouse team of 110 FTEs across complex shift patterns. This is a pivotal role focused on operational excellence, compliance, and continuous improvement in a fast-paced, regulated environment. 🔑 Key Responsibilities • Lead the delivery of import/export airfreight and warehousing services., • Build strong interdepartmental and external relationships with a focus on customer satisfaction., • Act as Site Aviation Security Nominee and oversee Dangerous Goods by Air, CEIV Li-Bat, ADR, and GDP/MHRA compliance., • Manage MHE maintenance, procurement, and supplier relationships., • Drive a strong Health & Safety culture in collaboration with national H&S leadership., • Maintain yard and warehouse standards in partnership with the Facility Manager., • Design and produce data metrics to drive operational efficiencies., • Champion continuous improvement and innovation through First Choice methodologies., • Foster team engagement, communication, and accountability. 🎯 What We’re Looking For • Proven experience managing unionised teams in a freight forwarding or logistics environment., • Strong knowledge of Aviation Security, Dangerous Goods by Air, ADR, and GDP/MHRA standards., • Skilled in data analysis and metric creation to support decision-making., • Experience managing P&L and challenging the status quo constructively., • Excellent interpersonal and leadership skills with the ability to engage at all levels. ✅ Essential Requirements • 5-year full referencing, DBS Check, and Counter Terrorism Check (CTC)., • Dangerous Goods by Air training and awareness of ADR., • Aviation Security Manager training and deep understanding of relevant legislation.