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Senior Waiter with Wine Knowledge Full-time | Competitive Salary | Immediate Start About Us: Angelina is a unique dining experience in the heart of Dalston, fusing Japanese and Italian cuisines in a refined yet relaxed setting. With a strong focus on seasonal ingredients, creative tasting menus, and an exceptional wine list, we offer a culinary journey that’s both distinctive and memorable. We're passionate about hospitality, and we’re looking for someone who shares that passion. The Role: We are seeking an experienced Senior Waiter with a deep knowledge of wine and a natural flair for service. You will be a key part of our front-of-house team, delivering exceptional dining experiences to our guests with confidence, warmth, and professionalism. Key Responsibilities: Deliver a high standard of service during lunch and dinner services. Confidently guide guests through our wine list and food pairings. Work closely with the sommelier and management team to maintain wine knowledge and inventory. Train and support junior staff in service standards and wine service. Handle guest queries and feedback with grace and attention to detail. ** About You:** At least 2 years of experience in a similar senior front-of-house role. Strong wine knowledge and a genuine enthusiasm for sharing it with guests. Excellent communication and interpersonal skills. Ability to stay calm under pressure and lead by example. A proactive team player who takes pride in their work. WSET Level 2 (or equivalent) preferred but not essential if experience compensates. ** What We Offer:** Competitive salary based on experience. Staff meals on shift Generous Staff discounts. Opportunities for wine training and progression within a growing restaurant group. A supportive and inspiring working environment. How to Apply: If you’re passionate about hospitality and want to be part of an exciting and creative restaurant, we’d love to hear from you. Please send your CV and a brief cover letter
We are looking for an experienced Supervisor to join our team at Magazzino on Druid Street. We are a vibrant venue offering authentic pizza, wine, and beer, with our beer bar being especially busy on weekends. We need someone confident in managing high-volume service while leading the team effectively. essentials for the candidate are: Experience is required Positive and dynamic attitude Team player Reliable Be able to work weekends The canditate will have possibility to join our award team of Sommeliers action on serving small producer carefully selected wines imported directly from the producer Team discount when buying wines and plenty opportunities in tasting and learn from the producers Offer minimum of 20 hours from £28000-£40.000 plus service charge to start with depending the experience. Part time and full time position available
About Fleurie Nestled in the heart of Bermondsey Street, Fleurie is an intimate French-style brasserie renowned for its exceptional wine selection and expertly crafted cocktails. Our culinary philosophy centers on delivering fresh, seasonal cuisine through our quick lunch service and elegant sharing plates for evening dining. With an atmosphere that balances sophistication with warmth, our dedicated team serves up to 45 guests in our beautifully appointed dining room, creating memorable experiences through attentive, personalised service. The Opportunity We're seeking a passionate and experienced sous chef to join our close-knit culinary team. This role is perfect for someone who thrives in French cuisine and excels in a fast-paced, collaborative kitchen environment. You'll play a crucial role in maintaining our high culinary standards while contributing to menu development and kitchen operations alongside our chefs and kitchen porters. Key Responsibilities Food Preparation & Service - Execute menu items to Fleurie's exact standards, ensuring consistency in taste, presentation, and timing - Collaborate with the chefs on seasonal menu development and daily specials - Maintain mise en place and ensure smooth service during busy periods - Kitchen Management - Uphold exceptional cleanliness and organisation throughout all kitchen areas - Follow and support enforcing strict adherence to food safety, hygiene, and HACCP protocols - Support kitchen workflow optimisation and efficiency improvements Team Development - Mentor and train new kitchen staff on preparation techniques and safety procedures - Foster a positive, collaborative kitchen culture that supports team growth Essential Requirements Experience & Skills - Minimum 5 years of professional chef experience - Previous experience in French cuisine preferred - Comprehensive knowledge of food safety practices and regulations - Strong communication skills and ability to work effectively under pressure UK work authorisation required Personal Qualities - Genuine passion for culinary excellence and French gastronomy - Collaborative mindset with a commitment to supporting team success - Attention to detail and commitment to consistent quality What We Offer Competitive hourly rate: £17.00-£20.00 (inclusive of expected service charge share) Full-time position with career development opportunities Benefits - Complimentary and discounted meals - Staff discount on food and beverages across our venues Position Details Job Type: Full-time Location: In-person at Bermondsey Street location Expected Start Date: ASAP
Sommelier - Gymkhana Salary - Competitive salary based on experience Schedule - Full Time Experience - Previous experience as a Sommelier within a Michelin star restaurant or similar setting Gymkhana are seeking a Sommelier to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Sommelier looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position As Sommelier, you will be responsible for delivering the highest levels of service and an exceptional guest experience within the restaurant and private dining rooms. You will recommend and sell wines to customers both to complement their tastes and to pair with their menu choices. The successful Sommelier will have: An engaging and personable nature; A passion for hospitality and delivering an exceptional guest experience; Prior experience as a Sommelier within a quality restaurant; WSET or equivalent Sommelier qualification; A professional and confident communication style with fluent English language ability; Proven ability to lead, inspire and motivate a team; An excellent knowledge of food and beverage; The eagerness to continually learn and develop your career within hospitality; We believe in empowering our team to balance professional success with personal well-being.
About The Black BookLocated within the energetic epicentre of Soho, on the corner of Old Compton St and minutes from theatre-land, we are the West-End’s go-to wine destination. The venue was once home to TRADE – a members’ club for The Hospitality Industry, which had a “Black Book” of hand-scribed fine and rare wines, the secret Black Book become so popular with our guests, it made sense to name the wine bar after it’s legacy. At the Black Book you will find London’s largest ‘by-the-glass’ list stocked within our walk-in Coravin Cellar as well as an accompanying bar snacks and finer food menu. THE CONCEPT OF THE BLACK BOOK Historically used by the male gender in the Soho district, the “Black Book” was a confidential notebook used to store important contacts, numbers, and addresses for a memorable evening. Our Black Book holds an even greater significance, housing a curated collection of exceptional wines. Featuring limited quantities from iconic producers, vineyards, and vintages, these wines are fleeting treasures. Discover a gem, act swiftly and enjoy the pleasure! Role Overview As a Sommelier, you will be responsible for delivering an exceptional wine experience to our guests. You will help manage the wine program, provide insightful recommendations, and ensure wine service standards are upheld throughout the venue. Key Responsibilities Provide expert wine recommendations tailored to guest preferences and food pairings. Lead wine service during service, maintaining exceptional presentation and guest interaction. Support the curation and maintenance of the wine list in collaboration with Head Sommelier and GM. Conduct staff wine training and briefings regularly. Maintain proper wine storage and cellar organisation. Participate in stock takes, ordering, and supplier relationships. Host tastings and special wine-led events. Stay current with industry trends and continuously improve wine knowledge. Requirements WSET Level 3 minimum Previous experience as a sommelier in a premium or Michelin-recommended venue. Deep knowledge of Old and New World wines, particularly Burgundy, Bordeaux, and niche producers. Outstanding customer service skills and ability to build rapport with guests. Excellent communication, teamwork, and attention to detail. Right to work in the UK. Benefits Competitive salary + tronc Extensive wine training and tasting opportunities Career development within the group Staff food, drinks discounts Shift: Night shift Work days: Weekend availability Licence/Certification: WSET LEVEL 3 (required) Work authorisation: United Kingdom (required)
GAZETTE BRASSERIE GROUP Gazette Battersea is looking for their next successful assistant manager. The perfect candidate will have a strong background in hospitality with some understanding of French cuisine and French approach to the bistro dining experience with that touch of "Je ne sais quoi". If you are charismatic, know how to wait tables and pour wine, shake a good cocktail, manage a team and lead by examples, feel free to apply to this position. If you do not yet meet the criteria's, we would still love to hear from you. Full broad training will be provided going from barista, to food and wine tasting... Gazette is a well established brand with strong local foundations operating six restaurants spread across London, mostly South west London. Gazette Battersea is a 100 cover restaurant operating as an all day French bistro every day of the year with a team of roughly 10 FOH members. Our managers are expected to be hands on AND proactive to ensure the smooth running of the operations on site and other sites.
Chef de Partie/ Senior Chef de Partie Are you a talented and passionate Chef with extensive London experience? If the answer to the above question, is a straight yes, then we would like to hear from you! About Jason Atherton Restaurants – The Social Company: Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. The group has expanded its Restaurant portfolio to include Sael in St James’ Market, Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector. About Three Darlings: Seasonal, stylish yet joyously casual dining. Three Darlings, a neighbourhood bistro by Jason and Irha Atherton on Chelsea’s Pavilion Road. We're on a mission to redefine the dining experience, and we're looking for passionate individuals to join our Team and be a part of this exciting journey. About Little Social: Nestled in the heart of Mayfair, London, Little Social epitomises the essence of a contemporary neighbourhood dining bistro, and wine bar. Under the stewardship of the esteemed Chef Jason Atherton, Little Social offers a unique culinary journey, blending innovation with tradition in a vibrant and inviting setting. What we Offer: Competitive salary package: Negotiable, depending on experience Service Charge Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. Responsibilities: Culinary Expertise: Prepare and present high-quality dishes according to menu specifications Station Management: Oversee a specific section of the kitchen, ensuring efficiency and consistency in food preparation Team Leadership: Lead and mentor junior kitchen staff, providing guidance and support to maintain high standards Menu Development: Contribute ideas for menu enhancements and participate in development of new dishes Quality Control: Ensure all dishes meet the company's standards for taste, presentation, and food safety Kitchen Operations: Assist in inventory management, ordering supplies, and maintaining a clean and organised kitchen. Qualifications: Experience: Previous experience as a Chef de Partie/Senior Chef de Partie Must have Michelin starred experience Culinary Skills: Proficiency in food preparation, cooking techniques, and a strong understanding of flavour profiles Leadership Abilities: Ability to lead a team, delegate tasks, and maintain a positive work environment Creativity: A passion for culinary innovation and a willingness to contribute ideas to menu development Adaptability: Ability to work well under pressure, multitask, and adapt to changing priorities in a busy kitchen environment. Person Specification: Bring in a positive and can-do attitude Been a Team Player Honesty and integrity. Start Date: Immediate Start Must already have the right to work and live in the UK without any restrictions as we do not provide sponsorships. The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.
We Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the world’s most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.21 per hour, depending on experience Sky Garden’s beautiful rooftop restaurant On the job training and development Meal allowance paid per shift We're looking for Waiting staff ideally with experience – you'll need to be competent running a section of the restaurant and offer our guests an experience to remember. That said if you are less experienced but keen to learn and develop your skills, we’d still be interested in hearing from you. A brilliant team; a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Brilliant employee recognition programs, incentives and rewards WSET and management development program Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across ALL of our restaurants and bars Employee assistance helpline 24/7 are
🇮🇹 Cerchiamo te, se... …la cucina italiana non è solo un lavoro, ma una passione vera. In questo ristorante autentico italiano, la qualità viene prima di tutto. That’s why every new team member starts with a free wine and food tasting to fully understand our menu and philosophy. We are looking for professional, punctual people who know Italian cooking in depth – both preparation and ingredients – and can confidently assist guests with allergies. 🌱 Our Work Culture ✅ High standards, human leadership ✅ Monthly performance-based bonuses ✅ Positive, respectful environment ✅ Win-win mentality: a happy team delivers the best service
Green Park Central London. Banqueting Staff. Good Pay of Rate Must have knowledge of Wine and How to open a wine properly and taste. Butlet or Similar Experience. VIP service , TIPs deserve in good service. Good Command of English.
🇮🇹 Cerchiamo te, se… …la ristorazione italiana per te non è solo un mestiere, ma una vera vocazione. In questo ristorante autentico italiano, la qualità non si improvvisa – si costruisce ogni giorno, insieme. That’s why we’re now looking for an Assistant Manager who combines passion, leadership, and a deep respect for hospitality. Someone who doesn't wait for orders, but takes initiative to improve things and support the team with solutions and presence. ✨ Your role You’ll be the right hand of the restaurant manager, helping to coordinate service, maintain high standards, and set the tone for teamwork and professionalism. We want someone who feels proud of offering guests an outstanding Italian experience, and who’s ready to inspire others by example. 🍷 Authenticity starts here Every new team member begins with a free wine and food tasting to understand our menu and values. We serve true Italian cuisine, and we expect deep product knowledge — from ingredients to allergen awareness. 🌱 Our Work Culture ✅ High standards, human leadership ✅ Monthly performance-based bonuses (attitude, professionalism, enthusiasm) ✅ Positive, respectful environment ✅ Win-win mentality: a happy team delivers the best service ✅ No early mornings or late-night shifts (we open approx. 11:00–22:00) ✅ Very low turnover – we invest in people who grow with us
🍷🧀 Job Opportunity at Rind – Join Our Cheese, Wine & Charcuterie Family! 🧀🍷 Are you passionate about cheese, curious about wine, and obsessed with a good grazing board? We’re looking for someone who’s just beginning their journey into the world of wine and wants to grow with us at Rind – our neighbourhood cheese, wine and charcuterie bar & deli. Whether you’re already a flavour fanatic or just starting to explore what makes a Comté sing with a splash of chilled Chenin, we’d love to hear from you. About You: You love cheese, charcuterie and all things delicious. You’re keen to learn more about wine – no need to be an expert (yet!). You’re friendly, enthusiastic and enjoy chatting to customers about food & drink. You’re up for rolling your sleeves up in a small, busy team and making things happen. Hospitality and retail experience is an essential . What You’ll Do: Serve guests in our cosy bar and deli – offering wine pairings, cheese boards and good vibes. Learn about our producers, products, and stories behind them. Help prepare simple deli items, restock shelves, and keep the space looking sharp. Be part of tastings, training and events as we grow together. Ordering, stocks, staff training, costs, rotas etc Why Join us ? We’re a small, independent business with big plans and a love for proper produce. If you’re passionate, curious, and want to learn and develop in the world of cheese and wine – we’ll support you every step of the way.
At Tiny Wine Bar, we pride ourselves on offering a curated selection of wines in a relaxed, welcoming atmosphere. As a Waiter/Waitress, your role is central to creating a memorable guest experience through exceptional service, product knowledge, and genuine hospitality. A passion for wine and a desire to share that knowledge with guests is key to success in this role. ** Responsibilities:** ** Guest Engagement:** Greet guests warmly, present wine and food menus, and provide thoughtful recommendations based on preferences and pairings. ** Wine Knowledge:** Offer informed insights on our wine list, including varietals, regions, tasting notes, and suggested pairings. ** Service Delivery:** Take orders accurately and serve wine and small plates with professionalism and care. ** Presentation & Quality:** Ensure wine is presented and served according to service standards, including proper glassware and temperature. ** Table Maintenance:** Maintain clean and well-set tables, attending to guest needs throughout their visit. ** Order Coordination:** Communicate effectively with the kitchen and bar teams to ensure smooth service flow. ** Transactions:** Handle bills and payments with accuracy and efficiency. ** Cleanliness:** Uphold high standards of cleanliness across all guest-facing areas. ** Teamwork:** Collaborate with fellow staff to ensure a seamless and enjoyable guest experience. Progression to Lead Waiter/Waitress: - Consistently deliver high-level service and demonstrate deep product knowledge. - Show leadership through communication, problem-solving, and initiative. - Support junior staff and contribute to a positive, team-oriented culture.
Join our team as a Barista/Bartender ☕🍸 Job Type: Full-Time | High Energy | Fluent in Coffee & Cocktails Key Responsibilities: Create espresso-based drinks with precision, from classic cappuccinos to velvety smooth lattes - Mix and serve a variety of cocktails from world known to in house created cocktails - Pour and serve a curated selection of Italian wines, offering pairing suggestions that elevate our guests’ dining experience. - Engage with guests at the bar, making everyone feel welcome, whether they’re here for a quick espresso or a leisurely night of cocktails. - Develop and refine drink recipes, experimenting with flavors to create new signature beverages that keep our regulars coming back for more. - Set the mood with your friendly banter, expert service, and by keeping the bar area clean, organized, and inviting. - Work closely with the kitchen and waitstaff to ensure that drinks are served promptly and perfectly, enhancing the overall dining experience. - Handle the fast pace of morning coffee rushes and lively evening crowds with a smile, ensuring that every drink is as perfect as the last. What We’re Looking For: - Previous experience as a barista, bartender, or both! If you’ve got skills in one area but a passion to learn the other, we’re excited to train — -You know your espresso from your macchiato and your Campari from your Vermouth—or you’re eager to learn! - Outgoing, energetic, and great with people—you know how to create a welcoming atmosphere that keeps guests lingering at the bar. - Whether it’s the perfect foam on a cappuccino or the exact amount of bitters in a cocktail, you never compromise on quality. - You’re equally comfortable making a quiet morning espresso as you are mixing drinks during a bustling dinner service.— -You love experimenting with flavors and can whip up new drink ideas that wow our guests. Perks: - Free coffee during your shift (because who doesn’t need a little extra caffeine?) and a chance to taste-test new cocktail creations. - Bring your ideas to the table—we love trying new things, and your drink could be our next signature! - Join a lively, close-knit team where every shift feels like a celebration. - Enjoy a competitive salary and the chance to earn great tips from happy customers.
WHY BLACKLOCK All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put our people first. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care. As a certified B-Corp, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives, which in turn elevates our philosophy even further - to ensure that Everyone leaves happy, including you!! OUR OFFER TO YOU At Blacklock, our team’s welfare and happiness always comes first. We value the importance of work-life balance and here are some of the benefits and welfare that we offer to our team members: Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation 1,3,5 year anniversary gifts including a weekend away and fully paid sabbatical to celebrate your bigger mile stones with us! 50% off food in all our restaurants (up to 4 people) 30 days' holiday (28 statutory plus an extra day on your birthday and company holiday for Blackstock) Enhanced maternity, adoption, and paternity leave Charity day – we’ll pay you while you help others (optional volunteering day each year) Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan) Family meal and soft drinks when at work Cycle and Tech Schemes, 'Extras' Discounts Cost price chops and wine 2 days paid Paw-ternity to look after your first puppy Free mortgage advice Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme We’ll invest in your training and development and help you set a clear career path for a promotion Last but not least, we have awesome team parties including Blackstock, our annual company festival! YOUR ROLE AS A BAR MANAGER We are looking for an experienced Bar Manager with outstanding hospitality and leadership skills to join us at Blacklock. Someone who is people focused, passionate about what we do and how we do it, and genuinely cares about the experience of guests and our team alike. Some of what will be expected from the role: Lead from the front: Own the bar operation, run smooth and energetic shifts, and create the atmosphere we’re known for. Grow a brilliant team: Recruit, train and develop a high-performing bar team, championing wellbeing and progression. Deliver great hospitality: Keep our drinks specs sharp, our service tighter, and guest experience consistently exceptional Own the drinks: Be our go-to drinks expert, leading tastings, training, and seasonal menu rollouts. Performance & people: Support with ER, reviews, recognition, and developing future leaders. Stay sharp on compliance: Ensure food safety, health & safety, allergen and licensing standards are always spot on. Keep it sustainable: Drive our B-Corp goals and promote planet-friendly practices every day. Watch the numbers: Monitor GP, stock, labour and wastage to keep things efficient and on budget. Build Local Links: Connect with nearby businesses and the community to grow our reach and reputation. Create the Blacklock ambiance: From lighting to playlists to pour quality, make the bar feel like the best seat in the house. If you like the sound of what you’ve read and reckon Blacklock could be your kind of place, we’d love to hear from you!
🇮🇹 Cerchiamo te, se… …non cucini solo con le mani, ma anche con il cuore. In questo ristorante italiano autentico, ogni piatto parla di tradizione, passione e precisione. We’re now looking for a Pasta & Pizza Chef with deep knowledge of fresh pasta techniques, flours, dough timing, and traditional Italian pizzas. Someone proud of their craft, who values quality over shortcuts and respects the time-honored methods of Italian cuisine. 🍕 What you’ll do Prepare fresh pasta from scratch (tagliatelle, ravioli, gnocchi, etc.) Master dough fermentation, stretching, and baking for traditional Italian pizzas Collaborate with a tight-knit kitchen team that cares about every detail Work clean, organized, and always with passion 🌱 Our Work Culture ✅ Authentic Italian environment – no shortcuts, just quality ✅ Monthly performance-based bonuses (professionalism, passion, teamwork) ✅ Leadership that respects and supports the team ✅ Growth potential – we train and promote from within ✅ No early mornings or late-night shifts – open approx. 11:00–22:00 ✅ Wine & food tasting for every new team member to understand the menu
About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: Fluent in English (French is a plus, but not required) Dynamic, independent, and organized, with a positive attitude Serious, meticulous and steady, with strong problem-solving abilities Sales-oriented with an eye for detail Enthusiastic about food, wine, and connecting with people Excited to learn and grow within a young, evolving company Ideally interested in nutrition-health, biodynamic production, and sustainability Confident in a fast-paced environment with strong multitasking abilities Eligible to work in the UK You Have: Excellent customer service skills Strong communication and interpersonal skills Prior experience in retail or hospitality Knowledge of wine and food pairings and industry trends A passion for and a willingness to learn more about wine and other products A professional appearance at all time The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience Provide wine and food pairing recommendations based on customer preferences and budgets Share educational information about our products and build relationships with customers Maintain up-to-date knowledge of our products, including tasting notes and origins Assist with inventory management, supply orders, and restocking Process payments using our POS and CRM systems Keep the shop clean, tidy, and visually appealing Open/close the store following the guidelines Ensure compliance with licensing, hygiene, and health & safety regulations Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: Develop a deep understanding of the wines, cheeses, and other products we offer Support the management in achieving sales targets and key business goals Assist with the organization and possible execution of wine tastings, workshops, and in-store events You could assist in marketing initiatives and promotional events to attract new customers and boost sales If you're passionate about wine, food, and customer service, and are ready to thrive in a fast-paced, evolving environment, we'd love to hear from you! We offer: We offer a competitive salary (depending on experience and motivation). Benefits: Enrollment in the retirement savings plan Discounted or free food Employee discount (drink and food) Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts 28 days paid holidays + Bank holidays Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization Regular wine and spirit tasting opportunities Friendly and exciting working atmosphere Team + work events The Salary Includes: Annual Salary Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.
Goodbye Horses is a wine bar on a leafy street in De Beauvoir Town, London. We believe wine should be fun, living and as close to zero-zero as possible - meaning nothing added, nothing removed. We have an extensive glass selection and a convivial food menu. We are looking for an experienced Assistant General Manager to come and join the team. The ideal candidate will have at least a few years experience in a managerial role within a similar venue - with a good-to-great knowledge of natural wines, a casual, fun, yet professional approach to service, and experience working alongside a small and very busy kitchen. We opened in August last year so opening experience is valued, alongside the passion for developing and leading a FOH team of about 12, with around 7 on during the busiest periods. Service is all about effortlessly getting the details right, so a keen eye and a proactive management style is key to this role. You will be joining a team with great passion and enthusiasm for the project. There is an abundance of wine knowledge onsite, weekly trainings and tastings, and cost price wine. This role would be excellent for someone looking to yet further their wine knowledge. The structure of the role will depend on candidate experience, and will be based on a 40-45 hour week over 5 shifts (with 2 days off in a row if preferred), including scheduled admin time. The salary is £40k per annum including tronc. Please tell us about yourself and why you might be the ideal person for this role!