Restaurant manager jobs in , LondonCreate job alerts

We’re hiring an Account Manager to join the team at Pump Street. This is a role for someone who loves building relationships, understands the food and hospitality world, and is excited by the opportunity to represent an independent business making some of the world’s finest craft chocolate. Based primarily in London, the role will involve working closely with our retail, restaurant and coffee shop partners, developing new relationships, and helping us continue to grow thoughtfully and sustainably. Pump Street began as a bakery in the village of Orford, Suffolk, and today we continue to make all of our chocolate from bean to bar ourselves - with quality, transparency and craftsmanship at the centre of everything we do. We’re looking for someone who is: • Experienced in sales or account management (ideally in food or retail), • Organised, commercially minded and confident communicating with a wide range of people, • Passionate about food, hospitality and storytelling, • Excited to spend time with customers, at tastings and events, and immersed in the world of specialty chocolate The role includes time in our London office, regular travel to customers and events, and one day per fortnight at our factory near Woodbridge, Suffolk. We strongly encourage applications from women, people of colour, people with disabilities and members of the LGBTQ+ community. To apply, please send your CV, cover letter and two references to .

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Hospitality, Food & Beverage, Restaurants, Assistant Manager, Senior Assistant Manager, Deputy Manager, Duty Manager, Shift Manager, FOH Manager, Floor Manager, Restaurant Manager, Assistant General Manager, General Manager, Senior Restaurant Manager. As an Assistant General Manager:. First-class se

Act as a vital link in executing the operational strategies set by the Restaurant Manager. Restaurant Manager Front of House Contract: Permanent. Restaurant Manager | Salary: Up to 58,000 | 45 Hours | Kensington.

Experience - Previous experience as a Restaurant Manager within a quality restaurant. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot

Restaurant/Floor Manager - London. To further elevate and enhance our operations, we are seeking an accomplished Floor & Restaurant Manager to contribute and deliver on the club's success, providing exceptional experiences for our members. The Floor & Restaurant Manager will lead the dining experien

As Marketing Manager, you will lead the planning and execution of marketing activity across our restaurant portfolio. Marketing Manager (Maternity Cover). Oversee marketing materials and ensure brand consistency across all touchpoints.

We're looking for a passionate and enthusiastic Restaurant Manager to join our family. Modern, informal restaurants, serving amazing Thai food inspired by Modern Bangkok. Restaurant Manager - Busaba Shepherd's Bush.

Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024. This is a fantastic opportunity for

Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. Front of House Supervisor - What We Offer:. Key Responsibilit

You'll be right in the action, leading shifts, supporting your crew and making sure every guest leaves happy. If you're looking for responsibility, progression and a chance to grow as fast as we are - it might be time to swap crews and join ours.

Restaurant Manager - Busaba Stratford. We're looking for a passionate and enthusiastic Restaurant Manager to join our family. You're an ambitious, hard-working, talented and experienced Assistant Manager or a strong Supervisor looking for your next opportunity for progression.

Gymkhana received its second Michelin Star in 2024, a decade after the first Star and winning Best Restaurant at the National Restaurant Awards and BMW Square Meal Restaurant of the Year. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin star

As Assistant General Manager, you will be responsible for:. The successful Assistant General Manager will have:. Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility;.

Deputise for the Restaurant General Manager in their absence/days off. Oversee daily restaurant operations, including service flow, staffing, and customer satisfaction. Manage and enhance the restaurant's wine program, including selection, procurement, and inventory.

Experience - Previous experience as a Restaurant Manager within a quality restaurant. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot

Restaurant Manager - Busaba Soho. We're looking for a passionate and enthusiastic Restaurant Manager to join our family. Modern, informal restaurants, serving amazing Thai food inspired by Modern Bangkok.

You will have walked a similar path before, but your spirit is ready for an Assistant Manager role where you can bring your energy and vision (with a spark of dare) to our busy Sticks'n'Sushi restaurant in Soho!. Assistant Manager - Soho, London. What you'll be doing at Sticks'n'Sushi:.

As Reception Manager, you will oversee the reception team and play a key role in shaping the guest journey from arrival to departure. Previous experience as a Reception Manager or Assistant Reception Manager within a high-volume premium restaurant. Reception Manager - Los Mochis Notting Hi

Fortnum & Mason are looking for an exceptional Assistant Restaurant Manager to join our unique team at our beautiful Flagship store in Piccadilly at our Dimond Jubilee Tea Salon Restaurant. Assistant Restaurant Manager - London. Up to 40% store and restaurant discounts.

A high-energy, branded restaurant group is looking for a General Manager who isn’t afraid to take full ownership of their site and raise the bar. This is a business going through change - they need someone proactive, commercially sharp and strong enough to challenge the norm, not just follow it. The Role: • Full accountability for a high-volume, fast-paced restaurant, • Lead from the front - visible, hands-on and in the detail, • Drive standards across food, service and guest experience, • Build, develop and retain a strong team, • Hold your management team accountable and push performance, • Take ownership of P&L, labour and cost control, • Identify problems early and implement practical solutions, • Create a culture of energy, pace and consistency The Person: • Proven experience as a General Manager within branded or high-volume hospitality - £100k plus, • High energy, proactive and solutions-focused, • Comfortable getting into the detail - not just managing from a distance, • Strong leader who can challenge, influence and drive change, • Commercially aware with a solid grip on numbers, • Passionate about food, service and building teams that deliver

Who are we? We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide. Nusr-Et boasts an extensive international presence, with 27 restaurants strategically located in prominent cities across the globe, including New York, London, Dubai, Istanbul, and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture. Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et. Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of a Restaurant General Manager (London). This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will be responsible for maintaining high standards of food, service, health & safety, ensuring the efficient and profitable business performance of the restaurant and the optimal utilisation of staff and resources. Safeguard all legal processes. He/she will also be responsible for the legal compliance of all activities of the operation. Sounds like you? Then read the job description below and apply now. What do we look for? • Bachelor’s degree in relevant departments, • Minimum 15 years of experience in restaurant management, ideally within a fast-paced environment such as restaurants, hospitality or food & beverage services, • Demonstrated expertise in managing high-performing hospitality venues, • Exemplary leadership and decision-making skills, emphasizing team growth and development., • A strategic approach to operations with a strong understanding of financial management and business development, • Outstanding communication abilities, fostering strong relationships with guests, suppliers, and staff, • A deep passion for food, beverages, and hospitality, with a sharp focus on quality and precision, • Multitasking and time-management skills with the ability to prioritize tasks What will you work on? • Ensure strict adherence to Nusr-Et’s service standards, from food presentation to guest interaction, • Oversee daily restaurant operations, ensuring smooth service and an exceptional guest experience, • Have a strong and dynamic presence on the floor Front of House and lead by example in every aspect of service and operations, • Ensure financial performance, managing budgets, controlling costs, and optimizing profitability, • Comply with laws and other legal requirements. Always be informed of any changes influencing the business, • Drive recruitment, training, and performance management to build a highly skilled team., • Lead and develop the team including FOH and BOH, fostering a culture of excellence, teamwork, and continuous improvement, • Work closely with the marketing team to drive footfall, revenue growth and enhance brand awareness, • Constantly monitor and check guest satisfaction to ensure customer experience is delivered to the highest standards, • Implement and maintain high standards of quality control, hygiene, and health & safety across all departments and areas of the restaurant, • Manage stock levels, supplier relationships, and inventory control to minimize waste and maintain efficiency, • Communicate with suppliers and contracts to meet all required deadlines and deals in required timescale, • Act as the key liaison between the restaurant and senior management, ensuring clear communication and goal alignment

About the Restaurant Roketsu is a contemporary Japanese dining destination in Marylebone, rooted in Kyoto hospitality. It offers a customised kappo-style experience, featuring an open kitchen and counter seating that invites direct interaction between chef and customer. The Role We are seeking a Restaurant Manager / Sommelier to lead front-of-house operations and curate the restaurant’s wine and sake programme. The ideal candidate will have a deep understanding of authentic Japanese cuisine, shaped by Japanese chefs. Key Responsibilities • Lead, mentor, and support the front-of-house team, • Deliver a seamless and refined guest experience, • Develop and manage the wine and sake offering, • Provide pairing recommendations and training to the team, • Oversee reservations, inventory, and supplier relationships, • Maintain a welcoming and attentive service environment About You • Proven experience in restaurant management or a senior front-of-house role, • Genuine interest in wine, sake, and Japanese beverages (deep expertise can be developed), • Experience in Japanese or Asian dining is advantageous Desirable • Familiarity with high-end dining environments, • Wine or sake certifications (e.g., WSET, SSA), or willingness to pursue them Offers • Deep understanding of authentic Japanese cuisine, shaped by Japanese chefs, • Competitive salary, depending on experience, • Staff meals provided, • Employee discount across group venues, • Company pension Job Type: Full-time Benefits: • Company pension, • Discounted or free food, • Employee discount

The Procurement/Cost & Programme Manager is responsible for managing and expediting the Restaurant Development process from site identification through grand opening across the UK for all restaurant concepts, including traditional and non-traditional locations. This role will be responsible for Procurement and Cost management, including capex management and cashflow forecasting. It will also play a key role in facilities management and this individual will serve as the representative after grand opening, managing and addressing Operator concerns. Critical thinking, initiative, strong follow up and the ability to figure out solutions, despite unknowns and challenges, is imperative. This individual will report to the Director, UK Restaurant Development. They will also partner with numerous global leaders across the business. Responsibilities: Lead effective and efficient communication • A primary point of contact for Restaurant Development, • Direct and foster partnership with internal and external partners, • Influence and collaborate with teams to request and manage due diligence – including, but not limited to, site investigation, environmental testing and reporting, surveys, signage, release for design, etc., • Brings a real estate, development, and construction understanding, as well as system knowledge, • Serves as a liaison to Financial Services, Budget/Planning, External Communications and necessary Technology teams (such as Tririga, LIS, and Oracle Cloud), • Works with the Facilities provider to build out the support network for operators once a restaurant has opened, • Works with Design to ensure the right suppliers onboard to maintain the high standards but at the same time stewarding the cost of materials and services, • Works with the Construction & Development Lead to onboard new partners and suppliers to support Chick-fil-A’s UK expansion. Financial Stewardship • Lead Restaurant Development’s planning and budget for the UK (inclusive of Real Estate, Development & Construction, Asset Management, Facilities & Equipment, and Restaurant Design), • Responsible for procurement and supplier management, • Involved in FCR analysis, provide insight to spend as it influences when and how treasury purchases currency, • Maximise financial stewardship and obtain required approvals – including, but not limited to: New Restaurant Real Estate and Development & Construction budget partnership, Deal Cost Workbook (DCWB), Pre-Construction Review (PCR), and Budget Tracking support; abstract analysis; oversee payments per contractual obligation during site acquisition; Landlord reimbursement and bond resolution/close-out Project Management • Proactively track & manage new restaurant deal process including accuracy of data, critical dates, and pipeline, • Manage follow up to ensure the resolution of development issues, compliance of contractual obligations, and the completion of necessary tasks, • Determine best practice and formulate process for UK specific requirements Asset Management • Manage the facilities management process Qualifications: • Bachelor’s degree, Construction, Architecture, Engineering, or related field, • Background in construction, consistently delivering the highest quality final product, • Previous UK restaurant/retail development and construction experience, • Ability to manage multiple projects of varying complexities at the same time, • Strong organisational skills, • Demonstrated interpersonal skills, • Effective communicator (written, verbal, as an individual, and in group setting), • Previous experience in selecting/developing partners and building high performing teams, • Strong financial acumen, • Strong technical capabilities (e.g. electrical, mechanical, civil), • Strong understanding of the planning approval process, • Strong background in project management and contract negotiations Minimum Years of Experience 4 Travel Requirements 50% Required Level Of Education Bachelor's Degree

Senior Procurement Manager - Packaging 📍London (Hybrid) Up to £85,000 plus bonus package Our Client Our client is a well established FMCG-Food brand. They are highly innovative and are known around the world. This procurement role is focussed within their packaging team. The role This opportunity is part of a large procurement team, focussed on delivering commercial value, long term relationships with suppliers and product innovation. This role is focussed on packaging procurement for the restaurant, hospitality and QSR industries. Responsibilities include; • Lead the packaging procurement across various categories., • Building long term and strategic relationships with global suppliers., • Managing a wide range of internal stakeholders including the senior leadership team., • Working with the innovation team on NPD and NPI., • Leading and negotiating on various supplier contracts., • Ensuring 'procurement best practice' is implemented. Required experience • 6 + years of packaging procurement experience., • Experienced working within the QSR or Food Services industry, • Strong stakeholder management and communication skills, • Strong influencing skills, • A passion for the food industry! Please contact Jordan Collins for more details ; We are committed to accessing a broad and diverse talent pool on behalf of our client. We welcome applicants from all backgrounds and experiences. If you need any adjustments during the process, please let us know so we can support you.

Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with. When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way. As a Groups & Tours Sales Manager you are accountable for the commercial growth of Bill’s Groups and Tours business. You own revenue performance, sales strategy and partner development for this channel, ensuring growth is delivered sustainably, profitably and in line with the wider business strategy. This role exists to turn opportunity into long-term value. You develop sale strategies, pricing frameworks and partnerships that drive volume while protecting margin, and you create confidence for both guests and partners through clear commercial ownership. Working closely with Finance, Operations, Reservations and Marketing Teams to ensure that what we promise, we can deliver seamlessly, and that learning from delivery feeds back into pricing, menus and future sales strategy. As a part of the reservations team this role will occasionally require weekend working on a rolling basis to ensure essential communications and the Chatbot are looked after during peak restaurant hours. What we need from you (sound familiar?) Revenue Ownership & Sales Strategy -Own group and tour revenue performance, contributing to targets, forecasting and seasonal campaigns while balancing growth, profitability and operational delivery. New Market & Segment Development - Identify and develop new group booking opportunities beyond traditional tour operators to drive sustainable growth. Pricing Strategy & Margin Management -Work with Finance to maintain effective pricing strategies that support cover growth while protecting margins. Trade & Partner Relationship Management -Build and manage relationships with tour operators, agents and group partners, leading contracts, renewals and performance reviews. Handover & Internal Coordination -Ensure smooth handover from sales to delivery by clearly documenting and sharing booking requirements with operational teams. Sales Performance, Reporting & Insight -Monitor booking performance and provide reporting and insight to support commercial decisions and identify growth opportunities. Group & Tour Menu Development -Collaborate with Food and Marketing teams to develop commercially viable group menus and ensure they are ready for sales and system setup. Business Growth & New Business Development-Develop new partnerships and sales opportunities through outreach, industry engagement and tools such as Apollo.io. Asset Development & Sales Enablement -Work with Marketing to create and maintain sales materials that support group and tour growth. Our Bill’s Benefits (the good stuff): Never a hungry belly - Discounts on the whole menu, with 80% for on shift and 50% for off shift discounts for all employees. Access your earnings early– the ability to access your earnings within 24 hours of working your shift if you ever need it. Supermarket discounts - take a percentage off your weekly shop with access to discounts at most of the major supermarkets. Every little helps ;) Long Service Awards – Some things are worth celebrating – Long Service is one of them! Yearly Bonus based on our business goals Career Progression - Bill’s strongly believe in giving all of our employees the opportunities to succeed and progress. The proof is in the pudding, 30 of our 50 Head Office colleagues started out in sites. Monthly Training - we also offer monthly core training sessions to keep you at the top of your game, it’s easy to book on whenever you need. Insight discovery - Across our whole business we have woven Insights Discovery into everything we do, this means learning about yourself and how to work best with all your colleagues. CURIOUS: Naturally inquisitive about markets, partners and performance, using insight and feedback to identify growth opportunities and refine sales strategy. COURAGEOUS: Confident owning commercial decisions, pricing and negotiations, and willing to challenge opportunities that don’t protect margin or delivery quality. COLOURFUL: Brings energy, warmth and credibility to relationships, representing Bill’s with clarity, confidence and personality internally and externally.

Our client: • Leading International Fine Food & Drink organisation company that is launching in UK, • Personable small close-knit team, • Family-owned business that has a fantastic culture that is down to earth, flexible and growth focused, • The Sales Manager Fine Foods On Trade role is ideal for a self-starter who has experience of selling to premium hotels and restaurants, • Home based role but need to be based London/South The role: • As Sales Manager Fine Foods On Trade you will develop and execute the channel strategy using your knowledge of the sector and previous relationships. You will own all elements of account management and business development and be just as comfortable with strategy as rolling your sleeves up., • As Sales Manager you will own and deliver the business development strategy across the on-trade sector focusing on high end and Michelin hotel and restaurant groups, • Having responsibility for commercial negotiations the Sales Manager Fine Foods On Trade will have full P&L ownership for customers and will be focused on building long lasting relationships with buyers and other contacts within accounts, • In the role the Sales Manager Fine Foods On Trade will maintain a deep understanding of your accounts, their customers and strategy to identify opportunities for growth through successful activation and distribution gains. Ideal candidate: • You will currently be an upward curve Sales Manager within the fine food and drink industry working within the on-trade specifically with premium hotels and restaurants., • Although not essential experience of luxury food retail and wholesale would be beneficial, • It is essential that you demonstrate a passion and network for the hotel & restaurant sector and you will bring a flair for commerciality along with fantastic negotiation skills, • This is a standalone role and you must be a self-starter who is happy to develop strategy whilst rolling your sleeves up and making things happen., • You must have excellent relationship building skills and you will be able to communicate and influence with stakeholders., • As Sales Manager Fine Foods On Trade you must have good insight and data analysis skills and be able to action opportunities to drive profit, • You will have excellent planning and organization skills and will be able to work independently on your own initiative, a self-starter with can-do attitude Benefits & details: • Salary £65-80k plus depending on experience. Plus 20% bonus opportunity, pension and private medical., • Fantastic flexible personable culture, • Role is home based but ideally need to live London/South Please send your CV using the form on this page, quoting reference 1/17669/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Catering Manager Contract: Government Location: London, SW1A 2NN Hours of work: 40 (Monday - Friday) Contract Type: Permanent We are seeking a Catering Manager to lead and manage the food provision within the Net Zero department, overseeing a staff restaurant alongside a hospitality business centre. The hospitality offer caters for up to 300 covers and includes a mix of buffet-style food and sandwiches, requiring a strong focus on quality, service and operational control. Job Description We are looking for an individual who is confident engaging with Senior Government Officials while also being hands-on and comfortable working in the kitchen when required. This role requires both front-of-house and back-of-house experience, with responsibility for the strategic planning, growth and profitability of the catering operation. Key Responsibilities • Organise and control all aspects of the catering operation, including strategic planning for business growth and profitability., • Manage, direct and support catering staff to ensure efficient and effective delivery of all services., • Build, maintain and enhance effective working relationships with internal teams, the client and external stakeholders., • Set, manage and review contract objectives and targets, producing and delivering a Business Plan for the operation., • Plan, allocate and monitor work to ensure objectives are achieved by self and the wider team., • Lead on recruitment, training, development and succession planning for key roles within the contract., • Ensure full compliance with food safety, operational, HR and company policies and procedures., • Create and maintain a healthy, safe and secure working environment in line with all Health & Safety legislation. Professional and Personal Competencies/Qualifications • Proven experience in hospitality food production and catering operations., • Level 3 Food Safety qualification., • Front-of-house and back-of-house experience, with the ability to cover kitchen operations when required., • Ability to work unsupervised and lead catering operations confidently., • Strong people management skills, with the ability to guide, motivate and engage a team., • Clean, well-presented and professional at all times., • Pleasant, engaging manner with the confidence to interact with senior stakeholders. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

Assistant General Manager — Renegade Urban Winery (Posted April 2026) E17 (Blackhorse Road) Full-time Reporting to: Group Area Manager Why this role exists Renegade Urban Winery is a working winery in East London. We make our own wine on site and host people in the space where it’s made. We’re not a hotel group or a corporate venue brand. We’re an independent, ambitious business built around wine, hospitality, community and experience. This is an exciting time to join a business that values ambition, creativity, and genuine hospitality at its core. Today, our hospitality business is centred around: • Day to day running of the restaurant, • Events, • Private bookings, • Strengthen our core management team, • Build a reputation as a go-to destination for both guests and hospitality professionals, • Empower our team to take ownership, contribute ideas, and shape the direction of the business The role We are seeking a passionate and experienced Assistant General Manager with strong wine knowledge to join our team. This role is ideal for a hospitality professional who thrives in a fast-paced, guest-focused environment and has a genuine enthusiasm for wine, service excellence, and team leadership. You will play a key role in delivering outstanding guest experiences, supporting daily operations, and driving revenue through effective wine service and team development. What you’ll be responsible for; Core responsibilities • Support the General Manager in overseeing daily operations, • Deliver exceptional guest service and implement and maintain high service standards, • Lead, train, and motivate the front-of-house team, • Provide confident wine recommendations and enhance guest experience, • Oversee stock control, inventory, and cost management, • Ensure compliance with health & safety and licensing regulations Growth & development As we expand, we are looking for individuals who: • Are ambitious and motivated to grow with the business, • Take ownership and accountability in their role, • Bring energy, positivity, and a hands-on approach to service, • Have a genuine passion for hospitality and guest experience, • Are eager to develop their wine knowledge and share it with others, • Are motivated to progress into senior leadership roles (General Manager and beyond), • Thrive in a dynamic environment where no two days are the same, • Want to take on increasing responsibility as the business evolves, • Is currently an Assistant Manager/Manager looking to step into a broader, more impactful role, • Has a genuine passion for wine and is eager to continue learning and developing their knowledge, • Enjoys engaging with guests and creating memorable, experience-led service moments, • Thrives in a fast-paced, hands-on environment and leads by example on the floor, • Is confident training and developing team members, especially around wine and service standards, • Wants to grow with a business and is excited by future progression into senior management roles Why join Renegade • Real ownership and visible impact, • Close collaboration with the Group Area Manager and leadership team, • A creative, independent environment

Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking a talented Operational Training Manager to lead and deliver operational training across our London restaurants. This is an on-site, five-days-a-week role, based in Hakkasan Mayfair but travelling across our London sites. It is ideal for a hands-on trainer who thrives in the heart of operations — supporting teams directly on the floor, in the restaurant, and throughout the guest journey. Key Responsibilities: • Develop and deliver an operations-focused training strategy aligned to business goals., • Conduct training needs analyses and produce quarterly training calendars., • Design and update training programmes across brand standards, service excellence and compliance (including 1Huddle)., • Facilitate on-site, hands-on training, including onboarding, skills coaching, and practical service workshops., • Deliver blended learning (classroom, bite-size, on-the-job and virtual sessions) across multiple venues., • Work closely with Managers to schedule sessions with minimal disruption to operations., • Evaluate training effectiveness through feedback, assessments and on-the-floor observations., • Champion 1Huddle, supporting site champions and monitoring engagement and results., • Partner with Operations Leadership and People Practices to ensure alignment and accurate development tracking., • Lead and support a small team of on-site trainers, ensuring consistency and high-quality delivery., • Use LMS platforms to track training records and explore new digital learning tools., • Continuously refresh content based on feedback, operational changes and new technologies. About You • Experience in operational training or L&D within hospitality or another service-led industry., • Strong operational floor experience — ideally someone who has progressed from waiter/server to supervisory or Restaurant/Duty Manager level., • Confident delivering hands-on, floor-based training in a busy environment., • Skilled in designing engaging, practical learning content., • Proactive, organised and comfortable working across multiple sites., • Strong communication and stakeholder management skills., • Familiar with digital learning tools (LMS, 1Huddle, e-learning)., • Passionate about people development and elevating guest experience. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Leadership development, certifications and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus participation in our bonus scheme

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

What You’ll Get Up To: • You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team., • Show your experience and capability for managing high volume operations and busy service periods., • Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Keeps abreast of newest trends and innovations in the hospitality industry., • Inspire the team to deliver impeccable service with unwavering attention to detail for our guests., • Driving a team to greatness through exciting, innovative and engaging training., • Show your passion for learning and developing new skills, and encouraging others to help them grow. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

General Manager – Multi-Outlet Commercial Venue Contract Catering Central London Monday to Friday (occasional weekends) Salary up to £55,000 + excellent benefits Our client is one of the UK’s most respected leading national contract caterer, recognised for delivering exceptional food and service; and is recruiting General Manager for a prestigious multi outlet commercial operation in Central London. As General Manager, you will have full responsibility for the overall food and beverage operation across multiple outlets, including public restaurant dining and cafés, as well as internal hospitality and dining services. This is a hands-on leadership role suited to someone who thrives in a fast-paced, high-end environment and is passionate about delivering outstanding service standards. You will play a key role in driving operational excellence, leading and developing teams, and maintaining exceptional client relationships. Key Responsibilities • Overseeing the day-to-day management of public restaurants, cafés, and internal hospitality and dining operations, • Maintaining exceptional standards of food, service, and presentation, • Building strong relationships with clients and stakeholders, • Managing financial performance, budgets, and operational efficiencies, • Ensuring a consistently professional and customer-focused environment What We’re Looking For • Experience in contract catering within a commercial hospitality / multi-outlet environment, • Strong operational management experience within high-end hospitality settings, • A confident, hands-on leadership style with the ability to inspire teams, • Excellent client relationship and stakeholder management skills, • Strong commercial awareness and experience managing financial performance, • High attention to detail with a passion for service excellence, • Outstanding communication and presentation skills, • A genuine enthusiasm for food, hospitality, and creating exceptional customer experiences

Marketing Manager – Michelin Guide London Restaurant Group We're looking for an exceptional Marketing Manager to take the lead across all marketing channels for one of London's most vibrant and respected hospitality groups. With a focus on creative storytelling, digital innovation and brand consistency, this is your opportunity to drive the next chapter of a brand that has already captured the hearts (and palates) of guests across the city. The Role You’ll be responsible for leading the marketing function across three high-performing, design-led restaurants known for delivering authentic, contemporary dining experiences. Reporting directly to the founders, you’ll bring a strategic mindset, hands-on capability, and a passion for food culture. From digital campaigns to content creation, events to press outreach you’ll shape how the brand is seen, heard and experienced. What We’re Looking For • A minimum of 5 years’ marketing experience within hospitality, lifestyle or consumer-led sectors, • Proven track record of delivering successful multi-channel campaigns, • Creative flair matched with commercial awareness, • Comfortable managing external PR, digital, and creative partners, • A passion for storytelling, visual identity, and brand development, • Experience with email marketing, social platforms, content calendars, and paid media What’s on Offer • Up to £70,000 salary, • Creative freedom and the chance to shape a growing brand from the inside, • An engaged, forward-thinking leadership team, • A supportive environment with hybrid working potential, • Dynamic, energetic workplace culture with real soul If you’re excited by the opportunity to build something meaningful, amplify a powerful brand story, and work at the heart of London’s evolving food scene, we want to hear from you.

Nestled in the heart of London’s West End, you’ll find The Palomar. Known for its open kitchen, electric atmosphere and deeply personal approach to hospitality, The Palomar has long been celebrated as one of the capital’s most exciting places to dine. We are now looking for an exceptional Assistant General Manager to join the leadership team at The Palomar. This is an exciting opportunity for a driven and ambitious hospitality leader looking to take the next step in their career within one of London’s most dynamic restaurant groups. Our intimate space is bursting with the vibrant colours, flavours, sounds and aromas of the rich cultures of Southern Spain and Italy, North Africa and the Levant. Whether in the midst of the action sat up at our kitchen counter, back in the elegant dining room or spilling out onto our street terrace, the atmosphere here remains at the forefront of our city’s dining scene. As Assistant General Manager, you will play a central role in the daily life of the restaurant: supporting the General Manager in leading the team, driving standards and helping deliver warm, memorable hospitality at every service. The role This is a hands-on leadership role, ideal for someone who thrives in a busy, quality-led environment and takes genuine pride in both guest experience and team development. You will be: • A confident and inspiring leader who leads from the front, setting the tone for service, culture and professionalism across the floor., • A natural host with a genuine passion for hospitality, comfortable building relationships with guests and creating a welcoming, energetic atmosphere., • Highly organised and proactive, able to support the smooth day-to-day running of a fast-paced restaurant while maintaining exceptional attention to detail., • Commercially aware, with a strong understanding of labour, stock, service standards and operational efficiency., • Committed to developing people, supporting onboarding, training and performance management alongside the General Manager and People Team., • Experienced in high-quality, high-volume hospitality environments, with the ambition to continue growing into senior leadership. You will work closely with the General Manager and Group leadership team to: • Maintain and continually improve standards of service and guest experience., • Ensure statutory compliance across all areas of the business, including health & safety, licensing and food safety., • Support labour management, rota planning and cost control in line with business targets., • Help drive a positive, inclusive and accountable team culture., • Anticipate operational challenges and proactively contribute to solutions. What we offer: • Excellent opportunities for progression and development. Many of our teams move around the Studio Paskin group as they grow through their career with us. The Palomar General Manager was recently promoted from AGM – having started their journey with us as Head Waiter!, • Paid development courses, including WSET, Watershed and more, • Up to £2,000 employee referral bonus, • Generous staff discount of up to 50% across all Studio Paskin venues, • Cost-price wine and supplier discounts, • Enhanced parental leave package, • Partnership with Kelly’s Cause and automatic enrolment in Hospitality Action’s Employee Assistance Programme, including counselling, GP and physio services, and legal advice About us: Our success at The Palomar and its sister venues at Studio Paskin – The Barbary, The Blue Posts, Evelyn’s Table and The Mulwray – is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We create places where we want to go. Places that combine elegance, professionalism, quality and style that have won us critical praise and multiple awards. We are committed to building teams where people feel valued, supported and proud of what they do. If you are an ambitious, people-focused hospitality leader looking for a role that is as rewarding as it is challenging, we would love to hear from you. Studio Paskin - CODE Hospitality Happiest Places to Work – Top 25 in the UK, 2025

Chef Manager – Education Catering (High Volume Multi-Outlet Operation) Salary: £42,000 + Bonus (Term Time Only – 42 Weeks) About the Role We are recruiting an experienced and driven Chef Manager to lead a large-scale, high-volume catering operation within the education sector. This is a hands-on leadership role overseeing multiple outlets and off-site service delivery, ideal for someone who thrives in a fast-paced environment. The Operation Large, fast-paced education catering site including: • Main Restaurant, Sixth Form, Shack, and 2 Pods A complex, high-volume operation with multiple service points and a busy delivery schedule. Key Responsibilities • Lead, manage, and develop a large catering team, • Oversee high-volume food production and service across multiple outlets, • Manage off-site catering and delivery logistics, • Control ordering, stock, food costs, and waste, • Ensure full compliance with food safety and H&S, • Drive standards, performance, and customer satisfaction, • Plan rotas, training, and team development About You • Proven experience as a Chef Manager or Senior Chef in high-volume catering, • Strong, hands-on leader with excellent people management skills, • Highly organised and confident managing complex operations, • Experienced running busy services and coordinating logistics What’s on Offer • £42,000 salary + bonus opportunity, • Term-time only (42 weeks) – strong work-life balance, • Opportunity to lead a large, dynamic operation

Fusion Cell Intelligence Officer (12 Month FTC) Job Description About New West End Company New West End Company is a global business partnership of 800 retail, restaurant, hotel, office and property owners in the world’s top shopping and leisure destination. We work across 125 streets, anchored by Bond Street, Oxford Street and Regent Street, representing 175,000 employees. We work in partnership delivering transformational projects, sustainable place management, destination marketing, advocacy, inward investment and commercial insights. Job Purpose The Fusion Cell Intelligence Officer will act as the dedicated representative of New West End Company within the Metropolitan Police Service Command Fusion Cell based at Charing Cross Police Station. This is a Fixed Term Contract of 12 months, subject to review and is designed to strengthen intelligence sharing, partnership coordination and situational awareness between the Metropolitan Police Service, Mayor’s Office for Policing & Crime, Business Improvement Districts and partner organisations operating across the West End. Working within the Fusion Cell environment, based in the Command Fusion Cell, within Charing Cross Police Station, the postholder will ensure accurate and timely communication of intelligence between NWEC, partner BIDs and the Metropolitan Police Service, supporting the prevention of crime, improving responses to emerging risks and strengthening the safety and resilience of the West End. The role works closely with NWEC’s Security Manager and Business Crime Reduction Partnership Officer, ensuring sharable intelligence gathered through policing channels is disseminated appropriately with businesses while also providing the Metropolitan Police Service with relevant intelligence from the business community. Day-to-day operational reporting within the Fusion Cell is to the Command Fusion Cell Police Sergeant and oversight from New West End Company’s Head of Security. This is a highly collaborative role requiring strong communication skills, sound judgement, attention to detail and the ability to operate confidently within a multi-agency operational environment. The Fusion Cell Intelligence Officer will operate as part of the daily Fusion Cell structure and will participate in daily Fusion Cell briefings alongside policing and partner representatives and provide relevant intelligence updates from NWEC and the wider BID network, contribute to start-of-week and end-of-week operational reviews within the Fusion Cell and support Metropolitan Police Service MO6 public order planning. Key Responsibilities Intelligence Development & Reporting • Act as the primary intelligence conduit between NWEC and the Metropolitan Police Service Command Fusion Cell, • Collect, collate and record relevant intelligence from businesses, NWEC teams and BID partners, ensuring information is actionable and appropriately documented, • Provide intelligence and situational updates to the Metropolitan Police Service where relevant to support operational awareness and policing activity, • Receive and interpret intelligence shared by the Metropolitan Police Service and ensure relevant information is communicated to NWEC, partner BIDs and businesses where appropriate, • Produce analytical insights and summaries of emerging trends, including crime patterns, operational risks and public safety concerns affecting the West End. Partnership Engagement & Coordination • Build and maintain strong working relationships with Metropolitan Police Service colleagues, partner BIDs and relevant agencies operating within the Fusion Cell environment, • Represent New West End Company professionally within the Fusion Cell, ensuring the interests and concerns of West End businesses are effectively communicated., • Attend relevant NWEC meetings, BID forums and partnership discussions to provide updates and share intelligence insights, • Support the development of coordinated responses and joint initiatives between police, BIDs and other partners where appropriate. Business Crime Reduction Support • Work closely with NWEC’s Business Crime Reduction Partnership Officer to ensure intelligence gathered through the Fusion Cell supports wider business crime reduction activity., • Provide intelligence relating to crime trends, prolific offenders and emerging risks affecting businesses across the West End., • Support the development of prevention strategies and coordinated operational responses where intelligence indicates emerging crime patterns., • Provide timely alerts and situational updates to NWEC where operational awareness may impact businesses. Public Order Liaison & Event Readiness • Disseminate relevant intelligence relating to protests, demonstrations, major events and public order activity that may impact the West End., • Support Metropolitan Police Service public order planning, particularly through the MO6 framework., • Provide business impact assessments where public order activity or large-scale events may affect the district., • Contribute to operational coordination to ensure businesses are informed and prepared where appropriate. Information Governance & Data Management • Ensure all intelligence sharing complies with GDPR, information governance requirements and the agreed Data Sharing Agreement between NWEC and the Metropolitan Police Service and that it is shared only with appropriate and authorised recipients, • Maintain accurate records relating to intelligence exchanges and ensure data is stored, managed and destroyed in line with agreed protocols. Requirements • Strong communication and relationship management skills, with the ability to work confidently within a multi-agency environment, • Understanding of business crime issues, including retail crime, anti-social behaviour and urban security challenges, • Knowledge of information governance and data protection principles, particularly in relation to intelligence sharing, • Experience working with police, public sector partners or security partnerships, • Strong analytical and problem-solving mindset, with the ability to interpret information and identify meaningful insights, • Understanding of the scope and responsibilities within the Data Sharing Agreement between NWEC and the Metropolitan Police Service, • Ability to commit to working from the Fusion Cell office every other Saturday, • This role comes with enhanced Metropolitan Police Service vetting. Benefits • 25 days holiday + 1 extra day for your birthday + UK Bank Holidays, • Holiday purchase scheme, • Learning & development budget, • Discretionary annual bonus scheme, • Access to BUPA private health insurance (including 24/7 online GP appointments), • Enhanced maternity & paternity leave, • Pension contribution matched up to 5%, • Group Life Assurance, • Annual paid volunteering days, • Wellbeing perks, • Cycle to work and season ticket loan schemes For further information, please contact Kristina Abela (People & Culture Manager) via email at . New West End Company is committed to fostering a diverse and inclusive workplace and encourages applications from all backgrounds. By submitting your application, you agree that New West End Company may process and store your personal data in accordance with our Privacy Policy. We will retain your details for up to 12 months for future job opportunities unless you request deletion sooner. You can withdraw your consent at any time by contacting Kristina Abela via email at .

PART–TIME HR DIRECTOR – SUCCESSFUL RESTAURANT COMPANY CENTRAL LONDON Circa £100,000 p.a. pro-rata plus benefits Background MW Eat is a financially strong, highly-regarded, well-managed London restaurant company specialising in Indian cuisines, based near Marble Arch W1. We have 7 restaurant units including Amaya, Chutney Mary, Veeraswamy and four Masala Zone restaurants. They are all acclaimed and regarded as amongst the best of their type irrespective of cuisine. (Go to for details). Two of them have Michelin Stars. These are recognised as amongst the best of their type, irrespective of cuisine. All of them have won awards. We are extremely passionate and constantly innovative, looking for new ideas and ways to improve our offering and stay ahead of the market. This is combined with a strong process driven backbone to company operations. We employ over 470 employees. We put great focus on training and personnel development as well as rigorous recruitment. We proactively and successfully manage the employment dispute resolution process, such that we have had minimal employee tribunal claims in the past 30 years Role & Responsibilities Our HR Team comprises a part-time HR Director, HR Manager, and HR coordinator. The HR Director reports to the CEO With the retirement of our long –standing HR Director, we are now recruiting a replacement to supervise the HR function, on the basis of 2, and possibly 3 days a week.. The role is supervise and manage the full range of HR policies & processes and initiatives, & providing the highest standards of people care & service to both the business & its people. Key aspects of the role include: · Proactive response to employee relations including disciplinaries, grievances and general staff issues, continuing the company’s strong record in this respect · Overseeing all recruitment and selection for the restaurants including management & apprenticeships. Direct recruitment responsibility for senior employees, restaurant Management & Head Office staff · Managing the Home Office skilled worker recruitment process and ensuring full compliance with all Home Office employment regulations · Ensuring proper people development and training at all levels · Delivering and refining the HR processes to achieve our people objectives The position is based in the Head office with physical working, with travel to the restaurant locations which are all located in Central London. What we are looking for: · A strong London based HR generalist background at Director level in the hospitality sector · CIPD qualified to L5 or above or have an equivalent level of experience with a strong working knowledge of employment law · Solid experience of recruiting in the hospitality industry · Experience of Indian cultures, professionally or personally is an advantage · Experience of interfacing with payroll systems · Numerate, with good IT skills Salary: Circa £100,000 pro-rata dependent on experience Working 2 Days a week, with the flexibility to work a third day Please apply to - with a copy of your CV, recent photograph, current salary details, salary history & covering note, and references

Title of the position: Medical Administrator Reports to: Medical Operations & Excellence Manager Purpose of the job: The Medical Administrator provides comprehensive administrative and operational support to the Global Medical Organization, reporting into the Medical Operations & Excellence Manager. This role plays a critical part in enabling efficient execution of medical activities, with a strong focus on scientific events, training administration, contract management, invoicing and cross-functional coordination with Finance and other stakeholders. The position requires a high level of organizational skill, attention to detail, and the ability to manage multiple priorities in a regulated environment. Main missions and responsibilities + expected results: Accountability 1: Scientific Event (internal and external) Administration Expected result: • Under the oversight of the Medical Event Coordinator and Compliance Lead, coordinate end-to-end administrative support for scientific and medical events, including flight, hotel, restaurant, and ground transportation bookings., • Ensure all event-related arrangements comply with internal policies and applicable compliance requirements., • Maintain accurate records and documentation related to scientific events. Accountability 2: Contract and Vendor Administration Expected result: • Draft and manage contracts for the entire Global Medical Organization, including service agreements, consulting contracts, vendor agreements etc., • Liaise with Legal, and other relevant teams as required to ensure timely review and approval., • Track contract status, renewals, and documentation. Accountability 3: Invoicing Coordination Expected result: • Coordinate invoicing processes in close collaboration with the MedOp Manager, Finance and Accounting teams., • Ensure accurate and timely processing of invoices, POPs, and expense documentation., • Support the MedOp Manager in budget tracking and reconciliation activities related to medical organizational initiatives, events, projects etc. Accountability 4: Training Administration Expected result: • Provide comprehensive administrative support for medical training programs, including planning, scheduling, enrollment, and documentation., • Manage training logistics, materials distribution, material update, attendance tracking, and certification records., • Support onboarding and ongoing training initiatives for Global Medical team members., • Maintain training records in relevant systems and ensure audit readiness with specific attention to GxP related materials., • Support the maintenance of the BH Core Training Portal in collaboration with IT. Accountability 5: Onboarding and Organizational Support Expected result: • Support the onboarding of new Global Medical team members by coordinating system access, training requirements, and administrative setup., • Act as a key point of contact for administrative queries within the department., • Maintain departmental trackers, calendars, and documentation. Accountability 6: Systems and Project Support Expected Result: • Provide administrative support for system implementation and optimization projects (e.g. MI systems, PromoMats, learning platforms etc.)., • Assist with user access management, documentation, training coordination, and data maintenance., • Support change management activities related to new tools and processes. Expected competencies: • Previous experience in an administrative or operations role, preferably within the pharmaceutical, biotech, or life sciences industry., • Experience supporting medical, scientific event and training-related activities., • Familiarity with regulated environments and compliance-driven processes., • Strong coordination experience with Finance, Legal, and cross-functional stakeholders., • Excellent organizational and time-management skills with strong attention to detail., • Ability to manage multiple priorities and deadlines in a fast-paced, global environment., • Strong written and verbal communication skills., • Proficiency in MS Office and experience with enterprise systems (e.g. MI tools, content management or learning systems) is an advantage., • Professional, discreet, and service-oriented mindset

Job Title: Product Manager Reporting to: Senior Product Manager Location: Paddington, London Who We Are The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights to leading US Brand Dave’s Hot Chicken. As a group, our purpose is to build better food businesses that sustain happy, healthy lives. We are in this together, and we’re committed to providing an engaging, honest, and inspiring working environment for you to grow and develop your career. At Azzurri, we believe that a diverse and inclusive team is essential to building great relationships and connections, and ultimately a better business. If you’re passionate, want to make a positive impact and share our values, we would love to hear from you! We’re looking for a Product Manager to help shape and deliver a next-generation digital platform for one of the UK’s leading restaurant groups. This is a brilliant opportunity to work on a greenfield, full-stack platform that powers customer and team experiences across well-loved brands. If you’re excited by building products at scale, solving real-world problems, and creating seamless dining experiences for millions, this role is for you. We believe our digital experience should be just as exceptional as everything else we serve. Our Vision We are building a flexible, scalable digital platform to power the future of dining across today’s channels and those yet to come. From Order and Pay at table to loyalty programmes like Zillionaires’ Club, we have already made strong progress. Customers value the convenience, control, and personalisation our products bring. But this is just the beginning. With an ambitious three-year roadmap, we are investing in creating industry-leading digital dining and loyalty experiences for both our customers and our teams. The Opportunity As Product Manager, you will play a key role in delivering this vision. You will work closely with engineering, design, and stakeholders to build, optimise, and scale our digital platform, ensuring it delivers measurable value to both customers and the business. This is a hands-on role where you will drive delivery across a modern product stack, shape the roadmap alongside the Senior Product Manager, and collaborate with UX to create intuitive, high-quality experiences. What You Will Be Doing • Own and prioritise the product backlog, • Lead sprint planning and agile ceremonies, • Drive delivery from concept through to launch, • Support and optimise live products using data and customer feedback, • Collaborate cross-functionally with engineering, design, and stakeholders, • Contribute to product strategy and roadmap development What You Will Bring We are looking for a well-rounded Product Manager who combines analytical thinking, strong communication, and a bias for action. You are naturally curious and enjoy solving complex problems, using data and insight to understand customer needs and identify opportunities to create value. You are comfortable operating in ambiguity and can bring clarity to complex situations, articulating ideas and decisions in a simple and compelling way. You build strong, trusted relationships across teams and with partners, enabling effective collaboration and delivery. You think commercially and understand how to balance customer needs with business outcomes, always focusing on delivering meaningful results rather than just outputs. At the same time, you are empathetic, able to understand the perspectives of customers, engineers, and stakeholders alike. You take ownership, use your initiative, and are motivated to get things done. You can zoom out to see the bigger picture and contribute to a clear product vision and strategy, while also being comfortable working closely with engineers and navigating technical discussions. We will be looking for you to show us that you share our Azzurri values - Do Better, Be Curious, Don’t Give up, Be Caring, and Be You. Find out more on What We Can Offer You: • Competitive salary, • Annual bonus (10%), • Employer pension contribution, • 25 days holiday plus bank holidays, • Income Protection & Life Assurance, • Access to WeCare wellbeing services and online GP for you and your family, • Cycle to Work scheme, • Interest free travel loan, • Eye care & flu vaccination vouchers, • 50% discount at ASK Italian, Coco di Mama, Dave’s Hot Chicken and Zizzi Where We Work Together: We have a great office designed by our own in-house creative team, located in Central London, just opposite the Edgware Road Circle line tube stop. As you might expect from a restaurant company, we have great, free espresso and some top-class baristas among our teams. A free Coco di Mama breakfast is provided every Tuesday and Thursday and free fruit is available all day every day. We regularly order in pizza, pasta and salads for lunch.

Assistant Restaurant Manager – Michelin-Star Restaurant – Central London We are seeking a passionate and driven Assistant Restaurant Manager to join the leadership team of an award-winning Michelin-star restaurant in Central London. This is an exciting opportunity for a hospitality professional who thrives in a high-end, fast-paced environment and is committed to delivering exceptional guest experiences. The Role As Assistant Restaurant Manager, you will support the Restaurant Manager in overseeing the day-to-day operations of the front-of-house team. You will play a key role in ensuring flawless service, maintaining the highest standards of hospitality, and inspiring the team to consistently exceed guest expectations. Key Responsibilities • Assist in managing daily restaurant operations and service flow, • Lead, motivate, and develop the front-of-house team, • Ensure exceptional guest service and handle guest feedback professionally, • Support recruitment, training, and performance management, • Maintain Michelin-level service standards and attention to detail, • Monitor reservations, staffing levels, and service efficiency, • Work closely with the kitchen and senior management team, • Previous experience as Assistant Manager or Supervisor in a high-end or Michelin-star restaurant, • Strong leadership and team development skills, • Passion for fine dining, wine, and luxury hospitality, • Exceptional communication and organisational skills, • Calm under pressure with a hands-on approach to service, • Competitive salary, • Opportunities for career progression, • Ongoing training and development, • Staff meals and employee benefits Apply now with your CV.

Housekeeping Manager About Hyatt Regency London – The Churchill Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods. Duties and responsibilities related to the Housekeeping Manager role • Reporting to the Director of Rooms, the Housekeeping Manager plays a key role in leading the housekeeping operation and ensuring the highest standards of cleanliness, presentation, and guest care across the hotel., • This role oversees the daily running of the housekeeping department, supporting the team to deliver consistently excellent standards in guest rooms, public areas, and back of house spaces. Responsibilities include managing daily operations, allocating resources effectively, and ensuring rooms are prepared to meet business needs and guest expectations., • A key part of the role is leading, training, coaching, and motivating the housekeeping team, creating a positive working environment where colleagues feel supported, engaged, and empowered to perform at their best. The Housekeeping Manager ensures brand standards, cleaning procedures, health and safety requirements, and hygiene standards are consistently followed., • Regular inspections of guest rooms, public areas, and back of house areas will be carried out to identify opportunities for improvement and take prompt action where required. The role also involves monitoring guest feedback and working closely with the team to maintain and enhance guest satisfaction., • The Housekeeping Manager is responsible for managing stock levels for linen, amenities, and cleaning supplies, ensuring the department operates efficiently while maintaining appropriate controls. The role also supports departmental planning, productivity, rotas, and cost management in line with hotel requirements., • Close collaboration with Front Office, Engineering, and other hotel departments is essential to ensure a smooth guest journey, effective communication, and timely resolution of any operational issues. About you The ideal candidate will have previous housekeeping leadership experience within a luxury hotel environment, ideally within London or another major city market. They will understand the expectations of guests staying in a premium hotel and take pride in delivering exceptional standards of cleanliness, presentation, and service. They will be a confident and supportive people leader with experience in coaching, developing, and motivating a team. Strong attention to detail, excellent organisational skills, and the ability to manage a busy operation while remaining calm and professional are essential. The successful candidate will be comfortable working collaboratively with other departments and will bring a proactive approach to problem solving. Most importantly, they will care about creating memorable guest experiences and supporting colleagues to be their best. Benefits you will enjoy as a Housekeeping Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Life Assurance, • Business attire laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

Security Manager Salary: £47,268 + Service Charge About Hyatt Regency London Blackfriars About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences include NYnLON, a sophisticated yet relaxed bistro bringing the flavours of New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere. Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international business travellers and leisure guests to central London. Duties and responsibilities related to the Security Manager role As Security Manager you are expected to lead the day-to-day security operations of the hotel, ensuring the protection of guests, colleagues, and assets while maintaining a safe, hazard-free environment. • Oversee and ensure effective patrol strategies across guest floors, public and back-of-house areas, including regular audits of security coverage and standards, • Manage and oversee all investigations relating to incidents, loss, theft or damage, ensuring thorough reporting, resolution and preventative measures are implemented, • Develop and monitor access control procedures, including identification systems, contractor management and visitor protocols, • Ensure robust perimeter security and control of unauthorised access, promoting a professional and guest-focused approach at all entry points, • Take ownership of fire safety compliance, including regular audits of fire equipment, evacuation procedures, and ensuring all issues are promptly resolved, • Lead emergency response planning, including first aid readiness, incident management and team training to certificate standards, • Drive a culture of safety and security awareness across the hotel through training, coaching and collaboration with all departments About you We are looking for an experienced Security Manager, ideally with a background in hospitality or a similar environment. You will hold a valid SIA licence, have strong leadership and communication skills, and a solid understanding of health & safety and security procedures. A calm, professional approach and the ability to handle incidents effectively are essential. Benefits you will enjoy as a Security Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Security Manager role and start your journey with Hyatt Hotels!