Are you a business? Hire customer service manager candidates in London
Job Title: Barista Location: chigwell Job Type: [Full-Time/Part-Time] About Us: [Ellys caffe] is a vibrant and welcoming café dedicated to serving high-quality coffee and creating a unique experience for our customers. We pride ourselves on our craftsmanship, community involvement, and a passion for coffee culture. Position Overview: We are seeking a passionate and skilled Barista to join our team. The ideal candidate will have a love for coffee, excellent customer service skills, and the ability to thrive in a fast-paced environment. Key Responsibilities: - Prepare and serve a variety of coffee drinks, teas, and other beverages according to established recipes and standards. - Provide exceptional customer service, greeting customers warmly and assisting with menu selections. - Maintain a clean and organized workspace, including equipment and coffee preparation areas. - Operate coffee brewing equipment and ensure all drinks are prepared with precision and quality. - Handle cash and process transactions accurately. - Assist with inventory management and restocking supplies as needed. - Uphold health and safety standards, ensuring compliance with health regulations. Qualifications: - Previous experience as a barista or in a similar customer service role is preferred but not required. - Passion for coffee and a willingness to learn about brewing techniques and coffee origins. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks.
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS *Experience in laundry is preferred, but by no means essential. We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team *What we look for:* - Driven, committed and target-orientated individuals - Good organisational skills - Team Players -Thorough desire for quality and detail *Job Roles:* Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations *Why join us?* - Join a special, diverse and enjoyable company culture - Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * - Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street. We look forward to welcoming you
At Prosecco Caffè Soho we proud ourselves for our simple, genuine and warm customer service. We are a nice little Italian gem in the heart of busy Soho, where customers can visit and enjoy some amazing Bubbles, have a tasty food treat for an authentic Italian aperitif experience, or simply an authentic Italian coffee with our famous homemade tiramisu’. We are looking for a smiley and positive Font of House to help the management and potentially grow inside the company. Previous experience with coffee and cocktails making, food prepping and handling it’s def a good starting point but we are more than happy to bring the right person up to speed with a good training plan. Working hours are flexible between 30/40, with different shift patterns and rotations. Starting salary per hour based on experience is between 13 and 14 pound gross per hour. Extra tips and monthly budget bonus.
We're looking for a skilled and motivated hairdresser to join our team, someone with experience behind the chair and either management experience or a strong interest in stepping into a leadership role. This is a great opportunity for a stylist who not only loves creating great hair but also thrives in a collaborative, team-driven environment. What We’re Looking For: 6+ years of experience in a professional salon Strong in cutting, coloring, styling, and client care Enjoys working as part of a team—supportive, positive, and reliable Great communication and interpersonal skills Interested in (or experienced with) management responsibilities like team coordination, scheduling, and customer service leadership Bonus If You Have: Previous experience as a salon team lead or manager A desire to grow into a leadership position What We Offer: Friendly, team-based salon culture Competitive pay + tips Ongoing support and professional development Opportunities to step into a manager role as we grow Ready to grow with us? Send your resume and a short note about your experience and goals Londonlabs
Job Overview We are seeking a dedicated and experienced Night Manager to oversee the hotel’s operations during the night shift. You will be responsible for ensuring the smooth running of the hotel, managing the night team, and delivering exceptional guest service in line with IHG standards. This role is key in ensuring the security, safety, and comfort of our guests while managing overnight procedures, including financial reconciliations and operational duties. Key Responsibilities Guest Experience & Service Provide a warm and professional welcome to all guests, ensuring a seamless check-in and check-out experience. Handle guest inquiries, requests, and complaints efficiently and professionally, ensuring guest satisfaction. Maintain IHG brand standards in customer service and guest interactions. Monitor guest feedback and take proactive measures to enhance the overnight experience. Operations & Management Supervise and support the night team, including reception, housekeeping, and security staff. Oversee the completion of the night audit, ensuring all financial transactions are correctly recorded. Ensure all hotel systems and procedures are followed, including end-of-day reporting and reconciliation. Coordinate with other departments to ensure smooth operations, including early morning breakfast setups. Safety & Security Ensure the safety and security of guests and staff during nighttime operations. Conduct regular security checks and fire safety inspections. Act as the hotel’s emergency response coordinator, handling any incidents professionally and in line with hotel policies. Monitor CCTV and liaise with external security providers if needed. Team Leadership & Training Lead and motivate the night team, ensuring high levels of performance and engagement. Train and support team members in hotel procedures and customer service excellence. Conduct briefings and ensure clear communication between shifts. Skills & Experience Required Previous experience as a Night Manager, Duty Manager, or in a similar leadership role within the hospitality industry. Strong knowledge of front office operations, night audits, and financial procedures. Excellent communication and problem-solving skills. Ability to handle emergency situations and make quick, effective decisions. Strong leadership skills with experience managing and motivating a team. Knowledge of Opera property management systems. Familiarity with IHG brand standards is an advantage. Additional Information This is a full-time, permanent night shift role in a 4-on, 4-off shift pattern. Candidates must have the right to work in the UK. Please note that we do not provide visa sponsorship for the advertised positions. Competitive salary and benefits package, including IHG employee discounts and career development opportunities. A minimum of two year of prior experience as Night Manager in hotel is required.
As Venue Manager in Uba you are responsible for supporting the F&B manager by achieving objectives in regard to stock control, stock management, and high customer service, all whilst maintaining the high standards that Uba expects and instilling Uba Family Values. You will deliver an exceptional food and beverage offering in line with the specification of the F&B manager. Work as part of the management team to run the business and drive it forward. You will also oversee the smooth delivery of the breakfast service, including buffet presentation, guest interactions, and the welcoming experience, ensuring the morning operation reflects the same high standards as the rest of the day. KEY RESPONSIBILITIES Successful maintenance of the restaurant and bar on a day-to-day basis to ensure that the venue operates in full compliance with Health and Safety law, the Weights and Measures Act, and all legal requirements for Food Hygiene. Oversight and delivery of the breakfast,lunch and dinner service, including buffet setup, replenishment, guest engagement, and team coordination to ensure a warm and efficient start to the guest experience. Development and implementation of restaurant and bar service standards across all dayparts. Lead, inspire, and motivate the team to achieve agreed goals and objectives, promoting a positive working environment. Ensure consistency of the product throughout Uba. Supervise service, ensuring presentation of drinks and food is to the correct standard. Carry out the smooth and efficient running of the service across breakfast, lunch, and dinner as appropriate. Help with menu development, including adapting offerings tailored to different occasions or time periods (e.g., themed breakfast menus or morning events). Stock management whilst maintaining the COS, aiming to beat the budget set. Manage ordering and stock control, ensuring all waste is recorded and reported. Maintain full knowledge of the entire menu, including breakfast items, and be able to give detailed descriptions of food and beverage offerings. Escalate maintenance issues to the relevant parties as required. Maintain and proactively manage resourcing requirements that the venue needs for the smooth running of service, including early morning shifts. Ensure the selection process for applicants is compliant with company procedures. Manage onboarding, training, and integration of new starters, including breakfast service team members. Manage the close, ensuring the venue is shut properly, including filling out all necessary paperwork and completing the closing checklist.
Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork • Provide a warm, professional welcome to all guests • Handle phone, email, and in-person inquiries • Work closely with the floor and management teams to ensure smooth service • Maintain a tidy, organized reception area • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ Fluent in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!
Experienced Bartender needed for an exciting Japanese Pan Asian Cuisine inspired restaurant at the heart of London’s hip Shoreditch. As Bartender in Uba you are responsible for achieving objectives in high customer service whilst maintaining the high standards that Uba expect. You will deliver an exceptional support to the team and help the bar run smoothly to the specification of the Uba Managers and work as part of the bar team to deliver exceptional service. The role: Positive can-do attitude is a must, we want you to help us solve problems with a big smile on your face! Must have classic cocktails knowledge. Good conversational English and eligibility to work in the UK are essential. Duties are: · Represent our restaurant with pride and professionalism · Be warm and welcoming to all guests · Facilitate a memorable dining experience for all guests · Be an ambassador of our brand through exceptional food and drinks knowledge, and a genuine enthusiasm to share this with our guests.
Looking for an Assistant Manager for our Borough Market restaurant. Great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.
Job Title: Bartender Location: Angelina Restaurant, Dalston, London Employment Type: Full-Time Reports to: General Manager About Angelina Angelina is a unique dining destination in the heart of Dalston, blending Japanese and Italian cuisines with elegance and creativity. Our intimate setting, refined dishes, and carefully curated drinks make us one of East London’s most exciting restaurants. We’re passionate about quality, culture, and exceptional service. Job Summary We are seeking a talented and personable Bartender to join our front-of-house team. The ideal candidate will have a passion for craft cocktails, great wine, and exceptional hospitality. You’ll be responsible for creating a memorable experience for our guests through your knowledge, efficiency, and warm service behind the bar. Key Responsibilities Prepare and serve drinks to guests according to Angelina’s standards and signature menu. Recommend cocktails, wines, and spirits to guests with confidence and insight. Maintain a clean, well-stocked, and organized bar at all times. Work collaboratively with the floor and kitchen teams to ensure smooth service. Uphold licensing laws and health & safety regulations. Engage with guests in a friendly, professional manner to enhance their dining experience. Contribute to the ongoing development of the cocktail menu and bar offerings. Requirements Minimum 1 year of experience as a bartender in a high-quality restaurant or cocktail bar. Strong knowledge of classic and contemporary cocktails, spirits, and wines. Excellent customer service and communication skills. Ability to remain calm and efficient under pressure. Passion for food, drink, and hospitality. Flexibility to work evenings, weekends, and holidays as required. Personal License (preferred but not essential). What We Offer Competitive hourly pay + tips Staff meals everyday and discounts Opportunities for training and career development A creative, supportive, and passionate team environment A chance to be part of one of East London’s most innovative restaurants
Pizza Assistant – Join the Al Forno Wimbledon Team! Are you passionate about pizza and eager to grow in a fast-paced kitchen environment? We’re looking for an enthusiastic and hardworking Pizza Assistant to join our lively team at Al Forno Wimbledon. If you love food (especially pizza!) and enjoy working with others, this could be the perfect role for you. Key Responsibilities - Assist with pizza dough preparation: mixing, proofing, and rolling. - Add toppings according to house recipes and customer preferences with care and attention to detail. - Operate the pizza oven, ensuring perfect cooking and delicious results every time. - Maintain a clean and organised work area, following all health and safety guidelines. - Help manage stock of pizza ingredients, checking for freshness and availability. - Support the kitchen team in creating new pizza ideas and improving current recipes. - Occasionally support with other kitchen tasks and menu items as needed. - Provide excellent customer service when needed, handling questions or feedback on our pizzas. What We’re Looking For: - Previous kitchen experience is a plus, but not essential—we value passion and a willingness to learn. - A genuine love for cooking, especially pizza! - Ability to stay focused and efficient in a busy kitchen environment. - Good communication skills and a team-oriented attitude. - Flexibility to work evenings, weekends, and holidays. What We Offer: - A friendly and supportive work environment. - Full training and opportunities for career development. - Competitive pay and staff benefits. Perks include: - One staff meal per shift (from the staff menu) - One soft drink and one hot drink per shift - Discount on other menu items outside the staff meal
Morena Marylebone specialises in single origin Colombian coffee, matcha and NYC cookies. We’re now on the lookout for a passionate, organised, and energetic Coffee Shop Manager to lead our team. Key Responsibilities: - Oversee daily operations to ensure smooth and efficient service. - Manage and motivate a team of baristas and staff, including scheduling, training, and performance evaluations. - Maintain high standards of customer service, cleanliness, and product quality. - Handle inventory management, ordering supplies, and working with vendors. What We’re Looking For: - Prior experience as barista. - Strong leadership and communication skills. - A passion for coffee and a deep understanding of specialty drinks. - Excellent organisational and multitasking abilities. - Friendly, customer-focused attitude. - Availability to work flexible hours, including weekends. (EXPERIENCE REQUIRED)
Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experience with the role in a 5 Hotel would be ideal although not a must. The receptionist will be working on-site 5 days a week, managing reservation reservations (check-in & check-out), calls, and emails always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regard to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/35 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Deputy Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience; £36000 annual salary + £4800 service charge + bonus; 48 hours a week - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Days: Monday to Friday Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.
About The Black BookLocated within the energetic epicentre of Soho, on the corner of Old Compton St and minutes from theatre-land, we are the West-End’s go-to wine destination. The venue was once home to TRADE – a members’ club for The Hospitality Industry, which had a “Black Book” of hand-scribed fine and rare wines, the secret Black Book become so popular with our guests, it made sense to name the wine bar after it’s legacy. At the Black Book you will find London’s largest ‘by-the-glass’ list stocked within our walk-in Coravin Cellar as well as an accompanying bar snacks and finer food menu. THE CONCEPT OF THE BLACK BOOK Historically used by the male gender in the Soho district, the “Black Book” was a confidential notebook used to store important contacts, numbers, and addresses for a memorable evening. Our Black Book holds an even greater significance, housing a curated collection of exceptional wines. Featuring limited quantities from iconic producers, vineyards, and vintages, these wines are fleeting treasures. Discover a gem, act swiftly and enjoy the pleasure! Role Overview As a Sommelier, you will be responsible for delivering an exceptional wine experience to our guests. You will help manage the wine program, provide insightful recommendations, and ensure wine service standards are upheld throughout the venue. Key Responsibilities Provide expert wine recommendations tailored to guest preferences and food pairings. Lead wine service during service, maintaining exceptional presentation and guest interaction. Support the curation and maintenance of the wine list in collaboration with Head Sommelier and GM. Conduct staff wine training and briefings regularly. Maintain proper wine storage and cellar organisation. Participate in stock takes, ordering, and supplier relationships. Host tastings and special wine-led events. Stay current with industry trends and continuously improve wine knowledge. Requirements WSET Level 3 minimum Previous experience as a sommelier in a premium or Michelin-recommended venue. Deep knowledge of Old and New World wines, particularly Burgundy, Bordeaux, and niche producers. Outstanding customer service skills and ability to build rapport with guests. Excellent communication, teamwork, and attention to detail. Right to work in the UK. Benefits Competitive salary + tronc Extensive wine training and tasting opportunities Career development within the group Staff food, drinks discounts Shift: Night shift Work days: Weekend availability Licence/Certification: WSET LEVEL 3 (required) Work authorisation: United Kingdom (required)
Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team! We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: - Paying £12.21 per hour starting from 1st April - Opportunities to progress to Senior Cyclist Position - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT for those interested to drive mopeds (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! - E-Bikes and weatherproof equipment provided Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - Must have cycling experience / love for cycling - Excellent road / navigation experience - Working smart phone with data & good knowledge of local areas - Delivery experience not essential but you must have excellent customer service skills - Team player & positive attitude - Applicants must be at least 17 years old to apply. Other perks include - Free pizza on shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Senior Barber - Tooting We are seeking an experienced and skilled Senior Barber to join our team in Tooting. The ideal candidate will be proficient in all aspects of men's hairdressing, including cutting, styling, and traditional wet shaves. You will be responsible for providing high-quality barbering services, building client relationships, and contributing to a positive shop atmosphere. Key Responsibilities: * Perform a full range of barbering services. * Maintain high standards of hygiene and cleanliness. * Provide excellent customer service. * Manage appointments and client records. Requirements: * Proven experience as a barber, with a strong portfolio. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Eligible to work in the UK.
Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £12.21 per hour starting 1st April - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting
About the job Restaurant Assistant Manager responsibilities include: Researching new wholesale food suppliers and negotiating pricesCalculating future needs in kitchenware and equipment and placing orders, as neededManaging and storing vendors’ contracts and invoicesOverseeing restaurant staff performance, ensuring quality dining Job brief We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently. Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests. Responsibilities Research new wholesale food suppliers and negotiate pricesCalculate future needs in kitchenware and equipment and place orders, as neededManage and store vendors’ contracts and invoicesCoordinate communication between front of the house and back of the house staffPrepare shift schedulesProcess payroll for all restaurant staffSupervise kitchen and wait staff and provide assistance, as neededKeep detailed records of daily, weekly and monthly costs and revenuesArrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)Monitor compliance with safety and hygiene regulationsGather guests’ feedback and recommend improvements to our menus Requirements and skills Work experience as a Restaurant Assistant Manager or similar role in the hospitality industryFamiliarity with restaurant management software, like OpenTable and PeachWorksGood math and reporting skillsCustomer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) High school diploma; additional certification in hospitality is a plus Department: F&B Management Language required: English. The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: - Greeting customers as they settle down at the restaurant tables and introducing them to the menus - Taking orders - Inquiring if the customers are satisfied, giving bills and processing payments - Operating the bar and coffee section - Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials - General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Part-time, 25/30
Job Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: •𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐨𝐫 𝐂𝐡𝐢𝐧𝐞𝐬𝐞/ 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 • High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). • Relevant experience in real estate, property management, or a similar role. • Excellent communication and negotiation skills • Strong interpersonal and customer service skills. • Proficiency in using property management software and relevant computer applications. • Professional and well-presented appearance. ** Important info:** From Minimum wage up to £50,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm ** What’s on offer:** - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression. - You will be greeting and seating our guests, allocating tables and accommodating walk-ins. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Knowledge of the online booking system (SevenRooms is a bonus!) - Previous experience as a host/hostess in a busy restaurant - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 15.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £15.21 / hour
Location: The Greyhound Kew, Kew, London Start Date: 25/07/2025 Salary: Competitive, based on experience About Us: The Greyhound Kew is a beloved local pub embarking an exciting new chapter. Situated in the heart of Kew, we’re committed to creating a warm, welcoming space that blends traditional charm with a fresh new energy. We are looking for a passionate, hands-on Pub Manager to join us at this pivotal time and help lead the business into its next chapter. The Role: As the Manager of The Greyhound Kew, you’ll be the face of the pub. You'll be responsible for day-to-day operations, building a strong and motivated team, and delivering an outstanding experience for every customer. You should have a genuine love for hospitality, be confident running a busy service, and take pride in running a venue that feels like a true part of the community. Key Responsibilities: Oversee all aspects of daily pub operations Help recruit, train, and manage a dynamic front-of-house and bar team Ensure high standards of customer service, cleanliness, and compliance Manage stock levels, ordering, and supplier relationships Work closely with ownership on events, promotions, and strategy Lead with passion, positivity, and professionalism Requirements: Previous management experience in pubs, bars, or hospitality settings A genuine love for hospitality and creating memorable customer experiences Must be local to Kew or surrounding areas Strong leadership and people-management skills Excellent communication and organisational abilities Personal licence holder Why Join Us? Be part of an exciting pub transformation from the ground up Opportunity to shape the culture and success of the venue Supportive and enthusiastic ownership Competitive pay and room for future growth
Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.
Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are seeking a friendly and professional Host/Hostess to be the face of our London store. You will play a key role in creating an unforgettable experience for our guests by providing exceptional service and ensuring a welcoming atmosphere. Key Responsibilities: · Greet and welcome customers with a warm smile and a friendly “Welcome!” · Accompany customers to their tables and provide them with our menus. · Assist guests in navigating the menu and answering any questions about our products or brand story. · Manage reservations and ensure efficient customer flow throughout the store. · Maintain a clean and organized front-of-house area, ensuring it reflects the brand’s high standards. · Coordinate with team members to create a seamless and enjoyable customer experience. Requirements: · Previous experience in a customer-facing role is preferred. · Strong communication skills in English (additional languages are a plus). · Friendly, outgoing, and professional demeaner. · Ability to multitask and work under pressure. · Passion for hospitality and providing excellent customer service. What We Offer: · The opportunity to work with a globally respected heritage brand. · A vibrant and supportive work environment. · Competitive pay with opportunities for growth. · Training to enhance your skills and develop your career in hospitality. · 15% Staff Discount and 1 Meal per day.
Please note this is a part time position - 3/4 days during the week. We start from 9:30-10am and finish between 1/30-3pm. This is NOT a full time position Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leyton, Wanstead, South Woodford and surrounding. We are looking for individuals who would be available Monday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. Our Business Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our Domestic Cleaners are the face of our business and are experts at providing tailored housekeeping solutions. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.21 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: full time Salary: £12.21 per hour + Service charge + Extra tips (Approx £13/14)
Sales Assistant - Luxury Womenswear - Knightsbridge £27,000 – £31,000 + Commission (Brilliant commission structure that can go up to 2%) Realistic monthly targets! Amazing friendly team! Lead by example Manager! Seeking a fabulous Sales Assistant for a luxury brand that caters for classy and sophisticated ladies. This is a fantastic opportunity if you want to work for a forward-thinking designer renowned for their creativity and femininity in luxury goods. The successful applicant will be highly attuned to customer’s individual requirements, having had prior experience working within a luxury sales role. Before applying please ensure you cover ALL of the following: 1. Must have worked for a luxury ladieswear retailer (please note we will not consider high-street retail experience) 2. Excellent knowledge on ladieswear fabrics, cuts and styles 3. Have a good understanding of KPI's and have met sales targets in previous jobs 4. Fantastic customer service skills 5. No job hoppers please. Sales Assistant - Luxury ladieswear job spec: 1. Supplying a quality level of service to all customers 2. Meeting personal and store sales targets 3. Building rapport with all clients to build brand loyalty 4. Having an impeccable product knowledge in order to upsell products effectively 5. Be a team player Cover all the above? Then apply now through this advert only! VERY IMPORTANT, PLEASE NO DIRECT TELEPHONE CALLS TO US. APPLY THROUGH HERE AND WE WILL CONTACT SHORTLISTED APPLICANTS. Note: Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Key words: Womenswear Sales Assistant , Ladieswear Sales Assistant
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
About Maison Gigi Maison Gigi, a beloved family-run French bakery, is renowned for its exquisite patisserie, specialty coffee, and delightful grab-and-go options. Inspired by regional French cuisine, we're passionate about sharing authentic flavors with our loyal customers. Beyond our bustling bakery and cafe, we also specialize in providing exceptional contract catering services for a diverse range of clients, from intimate gatherings to large-scale corporate events. Position Overview We're looking for a dynamic and highly experienced** Assistant General Manager with focus on Contract Catering** to exclusively lead and propel the growth of our thriving catering operations. This role requires a self-starter who can take initiative, thrive independently, and meticulously manage every aspect of our contract catering arm. You'll be instrumental in upholding our high standards and deputizing for the General Manager in catering-related matters, ensuring a safe and inspiring culinary experience for all our clients and their guests. Key Responsibilities Operational Management - Support the day-to-day running of breakfast, lunch and boardroom services across all front and back-of-house areas supporting our Contract Catering operation. - Facilitate the events team in delivery of small and medium sized events in client’s office. - Maintain exceptional standards of food presentation, and customer service in line with Maison Gigi values and clients’ expectations - Lead daily briefings and service checks to ensure smooth and consistent delivery. - Take ownership of service setup, pace, and close-down procedures. - Manage goods movements between production sites and clients’ offices. - Client and Stakeholder Relations - Build strong working relationships with on-site client teams and key stakeholders. - Address client feedback promptly and professionally, ensuring expectations are met and exceeded. - Support the General Manager with client meetings, updates, and service reviews as needed. Team Leadership - Supervise and motivate a diverse team of chefs, porters and front-of-house staff. - Participate in recruitment, onboarding, training, and day-to-day performance management. - Foster a positive and supportive team culture, encouraging accountability and development. Compliance and Standards - Ensure full compliance with food safety, allergen, hygiene, and health & safety regulations. - Conduct daily checks, temperature records, and due diligence documentation. - Uphold internal audit standards and contribute to ongoing improvement initiatives. Administrative and Financial Support - Assist with rota planning, stock control, ordering, and cost management. - Support with reporting tasks, including service feedback and supplier liaison. - Help drive efficiency and maintain operational control within budget guidelines. What We’re Looking for - Experience in a supervisory or assistant management role within B&I / Contract catering environment. - Strong understanding of service operations and customer service excellence in self-service environment and onsite events. - Excellent organisational and leadership skills, with a hands-on, proactive approach. - Confident communicator with a calm, professional behaviour. - Knowledge of food safety, allergens, and compliance standards. - Proficient in digital tools such as Excel and scheduling/stock systems. - Self-starter & Independent operator - Client centric approach and commitment to deliver a first-time right approach What We Offer - A Monday to Friday working pattern - A competitive salary and bonus of £40,000 – 44-000 p/a plus performance-based bonus. - Opportunity to grow within a respected and growing catering company. - A supportive team culture where your input and ideas are valued. - Amazing staff meals prepared with same care and attention as our client’s offerings. - Central location in Victoria easily accessible by public transport.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. - Provide excellent customer service by answering questions and addressing concerns about menu items. - Checking that ingredients remain fresh and safe for consumption. - Stay up-to-date on industry trends and new grilling techniques to continuously improve performance. - Ensuring that your workstation remains clean and orderly at all times.
📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £31,000 – £39,000 per year + Performance Bonus 🗓 Expected Start Date: 15/08/2025 **Olive Base** (in partnership with Fireaway) is a Pizzeria, delivering authentic Italian-style pizzas with a modern twist. We are committed to providing high-quality food, exceptional customer service, and a welcoming environment for both customers and staff. With a focus on efficiency, teamwork, and continuous improvement, we strive to create a dynamic workplace where employees can grow and thrive. **Key Responsibilities:** - Prepare and cook pizzas and a variety of hot dishes to a high standard - Assist with menu planning and development to keep offerings fresh and appealing - Supervise kitchen staff and ensure efficient daily operations - Enforce health, safety, and hygiene regulations at all times - Manage food inventory, place orders, and maintain stock levels - Keep the kitchen clean, organised, and compliant with all standards - Ensure consistency in taste, portion size, and presentation of all dishes **Requirements:** - Good understanding of food safety and hygiene rules. - Able to stay organised and handle busy times well. - A hospitality or business qualification. **🌟 What We Offer:** - Competitive salary (£31,000 – £39,000) + performance-based bonus - UK Skilled Worker visa sponsorship (if applicable) - Company pension - Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd
Location: Notting Hill, London Company: Lyna London About Lyna London Lyna London is a small, family-run business founded in 2021, offering high-quality, affordable jewellery and trending accessories designed to be worn, loved, and shared. With a strong social media presence and a growing customer base around the world, we aim to bring a fun, stylish shopping experience both online and in person. Our shops are all about charm (literally!) and community — and we’re so excited to expand to Notting Hill! The Role We’re looking for an enthusiastic Part-Time Sales Assistant to join our brand-new Notting Hill team. This is the perfect role for someone who’s friendly, proactive, and passionate about jewellery, accessories, and delivering a personal customer experience. You’ll help customers find the perfect pieces, craft charm jewellery on the spot, and contribute to the energy and creativity of our store. Key Responsibilities - Deliver exceptional customer service and create a warm, welcoming vibe in-store - **Help customers **choose the perfect jewellery and accessories for their style - Make charm bracelets and necklaces (we’ll provide training if needed!) - Keep the shop tidy, well-stocked, and visually appealing throughout the day - Handle purchases accurately using our point-of-sale system - Multi-task efficiently between helping customers, restocking, and general upkeep - Occasionally take part in creating fun content for our social media (confidence on camera is a bonus!) - Answer customer phone enquiries in a friendly and helpful manner What We’re Looking For - A friendly and approachable personality with great communication skills - Confidence working in a fast-paced, customer-focused environment - Creativity and an interest in hands-on jewellery making (or willingness to learn!) - Someone reliable, organised, and eager to take initiative - Previous retail or customer service experience is a plus - Detail-oriented and good at managing time independently - Passion for small business culture and a desire to grow with our team Availability Requirements Must be available at least 3 days per week Weekend availability is essential (at least one weekend day is a must) Availability on bank holidays is a plus. Perks - Staff discount on all Lyna London products - Free jewellery & accessories - Snacks while you work 🍓 - A fun, friendly, and supportive team environment ✨ If you’re excited about jewellery, love meeting new people, and want to work somewhere creative and fast-paced, we’d love to hear from you!
Night Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Managers and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Full Time/ Part Time Job Overview We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidates will be the face of our establishment, providing exceptional customer service and ensuring a welcoming atmosphere for all guests. This role is crucial in creating a positive first impression and enhancing the overall dining experience. Duties Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere. Manage reservations and seating arrangements efficiently to optimise guest flow. Take customer orders accurately and relay them to the kitchen staff in a timely manner. Serve food and beverages with attention to detail, ensuring presentation meets our standards. Address guest inquiries and concerns promptly, maintaining high levels of customer satisfaction. Collaborate with kitchen and bar staff to ensure seamless service delivery. Maintain cleanliness and organisation of the front of house area, including dining tables and waiting areas. Assist with cash handling and processing payments as required. Requirements Previous experience in a customer-facing role is preferred but not essential; training will be provided. Excellent communication skills with a friendly disposition. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong organisational skills with the ability to multitask efficiently. Flexibility to work various shifts, including evenings and weekends as needed. A passion for providing outstanding service and creating memorable experiences for guests. If you are looking for an opportunity to thrive in a dynamic environment while contributing to an exceptional guest experience, we encourage you to apply for the Front of House Staff position today!
Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.
• Greet guests with a smile and make them feel welcome. • Prepare and serve our delicious fried chicken and sides to the highest standards. • Maintain cleanliness and safety in the kitchen and dining areas. • Work together with your team to keep service quick and efficient. • Ensure guests leave happy and want to return. Team environment: Work with friendly people who support each other. • Fast-paced energy: Your shift flies by as you stay active serving guests. • Skill building: Learn food preparation, customer service, cash handling, and teamwork – skills that stay with you for life. • Growth opportunities: Hard work is noticed here. Many of our managers started as crew members.
Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: - Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked. - Engage with customers in a friendly manner, taking orders and providing recommendations based on their tastes. - Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws. - Assist in managing inventory by tracking stock levels and placing orders as necessary. - Uphold food safety standards by adhering to hygiene practices throughout the bar operations. - Will be required to work weekends and night shifts. Skills: - Proven experience in bartending or a similar role within the restaurant industry is preferred. - Strong time management skills to handle multiple orders efficiently during busy periods. - Excellent knowledge of food safety regulations and best practices in hospitality. - Ability to perform basic maths for handling cash transactions accurately. - Exceptional interpersonal skills, with a focus on providing outstanding customer service. - A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!
Fast Food Events Team Member. Up to £13p/hour Based in: Events and festivals across the UK until the 15th of September OUR BENEFITS INCLUDE: free meal a day, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE - You will be serving customers with the best attitude. Focus on providing a good experience and up-selling our menu - Receiving cash and card payments - -You will be working under pressure and working standing during the shift - You will be cooking using fryers and hot griddles. - Chopping vegetables and doing food prep - Handling different types of dishes, including meat and pork - Deep cleaning at the site
Trainee Dental Nurse Position – Immediate Start! Join Our Dental Practice Today! Are you eager to begin a rewarding career in dentistry? Our established dental practice is looking for a bilingual trainee dental nurse to join our friendly and experienced team. At our dental practice, we are dedicated to providing the best care and treatment for all dental needs. We invest in continuous professional development and use the latest materials and techniques to deliver high-quality dentistry. Our purpose-built practice is wheelchair accessible, ensuring a welcoming environment for all patients. We are fully compliant with CQC standards, reflecting our commitment to the highest standards of treatment and patient care. About the Role: Position: Permanent, full-time trainee dental nurse Schedule: Monday to Friday, 08:45 to 16:00 (no weekends) Benefits: - Comprehensive health insurance - Employee & Wellness Assistance programme - Recognition and rewards for your hard work - Paid holidays, sick leave, and birthday celebrations - Conveniently located near public transport Your Responsibilities: - Team Support: Assist dental professionals during examinations and procedures by passing instruments and providing suction. - Room Preparation: Maintain clean, well-stocked treatment rooms, ensuring they are ready for each patient. - Record Keeping: Keep accurate patient records, including medical history, treatment plans, and consent forms. - Customer Service: Address patient questions and concerns with patience and professionalism, ensuring a positive experience. - Sterilisation: Sterilise and maintain instruments and equipment, ensuring a clean treatment area. - Supply Management: Manage inventory and ensure a well-stocked supply of dental materials. - Appointment Coordination: Assist with managing patient schedules and follow-up appointments. Needs: - Enrolled or planning to enrol in the NEBDN dental nursing diploma - National Insurance Number - DBS Check - Proof of Hepatitis B vaccination (first dose accepted) Apply Now! If you are passionate and ready to start your career in the dental field, apply for this exciting opportunity. Your journey to a fulfilling career in dental nursing begins here!