Are you a business? Hire customer service manager candidates in London
Job Responsibilities: • Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets., • Contribute to the development of sales strategies and setting of sales targets aligned with company growth plans., • Discuss client requirements, conduct surveys and market research, and analyse customer reactions to product design, packaging, pricing, and promotions., • Compile and analyse sales figures, preparing proposals for targeted marketing campaigns and promotional activities., • Produce reports and recommendations on marketing and sales strategies for senior management., • Manage, lead, and motivate the marketing team, ensuring effective implementation of marketing strategies., • Build and maintain strong relationships with wholesale and retail clients, negotiating new business contracts., • Plan specifications and prepare detailed requirements for projects, ensuring high standards and timely delivery.
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Store Manager | £37,500 per year | Tuesday - Saturday | 45 hours We are The Salad Project, one of the fastest-growing and popular healthy food chains in London, disrupting the quick-service restaurant scene with our bold approach to fresh salads. Founded in 2021 by Florian and James, we’ve grown to eight stores and are on a mission to redefine how we live, feel, and eat.This growth has been recognised with numerous awards, including UberEats Restaurant of the Year, the Scalable Concept Award, and recognition as the 12th fastest-growing company in the UK. We are currently on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Restaurant Manager 45 hours per week To lead a team of 30-40 members of staff in total To delegate certain tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality. Let’s grow together! Compensation | £37,500 per year | 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events
This is a great oppoortunity to be part of a new family friendly resturant and shisha lounge opening soon that will bring good food and entertainment to our local community. We are looking for a friendly, passionate, reliable person who can lead their team. They will also help us prepare for opening, train and support the team to offer a great customer service!!!
About the job MEETING & EVENTS MANAGER We need an exceptional and passionate Meeting & Events Manager to join our team in London. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Meeting & Events Manager for Generator. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR LONDON Generator London is a short stroll from Covent Garden, Regents Park and the British Museum. When crafting this hostel we redesigned this old police station to reflect the city’s street life. Local reclaimed timber, exposed brickwork and hot-rolled black steel give the hostel an industrial feel. Bold graphics, vibrant patterns and famous British cultural icons combine to capture London's cosmopolitan vibe. Make sure you catch the classic red bus that’s parked next to our bar’s dance floor every night. Don’t be late, London’s calling. NUTS AND BOLTS OF THE JOB -To play a senior role within the hotel commercial team to develop and drive revenue strategies across all revenue streams, optimising all available space through all distribution channels -Management of the Shuffleboard bookings, Meetings & Events operation, ensuring delivery of exceptional guest service -Work with GM/HQ to evolve and expand the events offering to both internal and external guests ensuring all efforts are on-brand and revenue driving -Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel -Plan events from start to finish according to requirements, target audience and objectives -Ensure all costs are controlled without compromising standards and service delivery -Take ownership of the events and initiatives to ensure that we create a truly unique Generator experience -Identify and work with local and international brands on event-led local marketing campaigns -Drive the private hire proposition and look to monetise social spaces within the property -Make sure that insurance, legal, health and safety obligations are followed -Produce post-event evaluation to inform future events Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA -Have the ability to generate reports, write briefs and carry out various admin tasks -Be a team player with strong leadership skills -Customer-service orientation -Excellent organisational skills -Stay calm when the pressure hits YOUR ROCK STAR EXPERIENCE -Proven experience as Meeting & Events Manager -Previous project management experience OUR EMPLOYEE BENEFITS • Birthday holiday in addition to your yearly holiday allocation, • Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees, • Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback, • Employer funded life assurance at two times base salary to cover death in service lump sum payments, • Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity, • 2 free nights’ accommodation across any hostels (subject to availability), • Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted), • Social events and celebrations calendar, • Various employee recognition schemes, • Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Event Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.
Job Title: Part-Time Sales Assistant – Jewellery & Accessories for Weekends Available to work: Tuesday, Wednesday, Thursday and Sunday. Location: Camden Market, London Company: Lyna London About Us: Lyna London is a small, family-run jewellery and accessories business that began in 2021. We specialise in high-quality, affordable jewellery designed to be worn every day and treasured. With a growing global customer base and a strong social media presence, we pride ourselves on creating a fun, stylish shopping experience both online and in person. Job Summary: We’re looking for an energetic and enthusiastic Part-Time Sales Assistant to join our team at Camden Market. You’ll be the face of Lyna London, welcoming customers, offering personalised service, and helping them find the perfect jewellery or accessory. If you love chatting with people, working in a fast-paced environment, and have a creative flair for making charm bracelets or necklaces, this role is for you! Key Responsibilities: - Provide outstanding customer service and create a welcoming atmosphere - Recommend and showcase products that meet customers’ styles and needs - Make charm necklaces and bracelets on the spot or as custom orders - Keep the stall clean, organised, and fully stocked throughout the day - Process sales quickly and accurately using a point-of-sale system - Juggle multiple tasks, like helping customers while restocking or tidying - Take part in creating social media content (being confident on camera is a plus!) - Answer phone enquiries in a friendly and professional manner What We’re Looking For: - Friendly, outgoing personality and excellent verbal communication skills - Must be able to work in a fast-paced environment with a positive attitude - Creative, with hands-on skills in making charm jewellery (training provided if needed) - Eager to learn and grow within a small business environment - Previous retail or customer service experience is a bonus - Strong time management and attention to detail - Organised, reliable, and able to take initiative Availability Requirements: You must be available to work Tuesday, Wednesday, Thursday and Sunday. Weekend or bank holiday availability is essential. Perks: - Employee discounts on all products; • Free jewellery & accessories;, • Free snacks while you work;, • Fun, supportive team environment.
About the job Citadines Holborn-Covent Garden is seeking an experienced and confident Meetings & Events Coordinator to become part of our Team. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Meetings & Events Coordinator, you will be responsible for: Maximising conversion rates of the hotel’s meetings and events facilities by offering the best customer experience and maintaining future business, whilst seeking business opportunities overall Demonstrating exceptional knowledge about the hotel, its facilities, and services in order to maximise revenue through active upselling Establishing and maintaining good relationships with all stakeholders (e.g. colleagues, clients, contractors, suppliers) Managing the existing client database and actively engaging in the reacquisition of passive customers and acquisition of new business. To be successful in the role of Meetings & Events Coordinator, we require: Previous experience in events planning, hospitality or administrative support Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Strong communication skills Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Meetings & Events Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £28700.00 per annum Department: Event Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding.
As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered. Other positions could be considered (ask for info).
…Interested in being an important part of a unique, growing company, where every day, you would feel good about your work, great about your pay, and even better knowing you have evenings and weekends off? Then read on! This is one of those great opportunities in life, where if you are the right person, like the rest of our team, you'll be really pleased you took! We are a small, independent, quality & customer impressing coffee company & we’re growing. We are seeking a full-time, career-minded (yes, career-minded) person to join our team, for this rewarding, in all ways role. If you're friendly, enthusiastic and enjoy working with people who share good values, in a company which cares about its people as much as it cares about its customers (who love what we do & regularly tell us so), this is the company for you. We are: · providers of fine coffee, patisserie, cakes, delicious, sandwiches, healthy juices and smoothies, at great prices · proud of our people, our freshness & quality, our personal service and what we stand for · fun, friendly, appreciative of a good sense of humour & value our people’s opinion · genuinely interested in quality and value and we love what we do (and boy does it show) We are looking for a: · naturally friendly, enthusiastic personality with a great & positive outlook on life! · person with good coffee and/or food preparation experience · good communicator, with naturally good & caring customer service skills · experience in a fast-paced, buzzing environment making coffee, smoothies and or, in prepping delicious sandwiches etc. · food handling level 2 certified individual (if you are not, we will take the time to get you certified!) With evenings, weekends & bank holidays off, we provide a great, well paid work-life balance! The Admin Things: · We are open Monday-Friday in South London · £13 per hour starting salary (& if you do well, we increase quickly & by the pound) · No early, no late shifts! · No bank holidays (open M-F, 6:30am - 6:30 pm), three rotating 8 hour shifts, shared by the team equally ie one week you get to sleep in! · Enjoy your full weekends off! · 28 paid holidays (including 8 bank holidays)! · Work with lovely, friendly, caring colleagues & managers, who all work for lovely customers! · Everybody does everything that needs to be done equally! · As much delicious food & coffee as you like, all day, every day! · Wear what you’re comfortable in! ...if this role sounds right for you, you want to enjoy your work and the people you work with, and you are looking to progress with a small company that cares, then come and join us!
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
We are looking for an experienced and enthusiastic Bar Manager to oversee the smooth operation of a busy, independant, family run pub. 40-43 hours a week. Must have a passion for the industry and good experience of social media. Responsibilities• OVERSEEING A BAR STAFF OF 7 · Weekly rotas · Managing staff on duty · Hiring and training of all new bar staff · Training of ales and all new products · Dealing with any arising staff issues, timekeeping, misconduct ENSURING THE SMOOTH OPERATION OF DAY TO DAY RUNNING OF THE BAR. · Daily cash up · Maintaining and organising of bar storage areas · Overseeing cleaning rotas · Cellar management – maintaining ales, updating the board, line cleaning and trouble shooting · Till programming · Liaising with kitchen · Customer service – making all customers welcome and dealing with any complaints/issues SOCIAL MEDIA Daily posts for food and drink Weekly posts - promoting events CO-ORDINATING FESTIVALS/EVENTS/PRIVATE HIRE · Dealing with client bookings and personalising customers requests · Organising menus and packages for private parties · Dealing with breweries for annual beer festival · Co-ordinating drink led events
About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.
Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Chef de Partie to join our Team at Gigi. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. What we are looking for: · To be passionate about great food, quality ingredients and hospitality · Promote good working relationships throughout the team · Ensure the efficient and smooth running of the kitchen · Produce and present food in conjunction with the kitchen team, keeping abreast of current trends · Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times · Take responsibility for the management and supervision of the health and safety. In return: · You can look forward to working with a dedicated team · You will receive a competitive salary and 28 days holiday · Amazing staff meal · You will be working in a central location
Duty Manager – Londis Overview We are seeking a dedicated and experienced Duty Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for delivering excellent customer service, driving sales, and ensuring smooth store operations. This role requires a proactive individual who can effectively manage staff, support customers, and maintain high operational and compliance standards. Key Responsibilities Supervise and coordinate daily store operations to ensure efficiency and excellent service. Lead, motivate, and support team members, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally to drive customer satisfaction. Support and coordinate with different departments (fresh food, grocery, checkout, warehouse) to ensure smooth service delivery. Monitor staff performance, providing coaching and training where necessary. Drive sales performance, monitor KPIs, and implement strategies to increase sales and profitability. Oversee stock control and replenishment, ensuring products are handled with care and presented in the best condition for customers. Maintain high store standards by keeping the shop floor and back areas clean, organised, and safe. Ensure colleagues follow department routines and processes through effective training and guidance. Enforce company policies while upholding health, safety, and food safety standards across the store. Assist with HR functions, including staff scheduling, recruitment, and onboarding. Take responsibility for the store in the absence of senior management. Experience & Skills Proven supervisory experience in a retail or supermarket environment (essential). Strong background in customer service with a focus on retail excellence. Demonstrated leadership skills with the ability to manage and inspire teams. Good understanding of retail operations, sales performance, and store standards. Excellent problem-solving, communication, and organisational skills. Flexibility to work varied shifts, including evenings, weekends, and bank holidays. Benefits Annual Holiday Allowance Performance Bonus Scheme Pension Scheme Employee Discount Why Join Us? This is an exciting opportunity to play a key role in the smooth running of our supermarket while contributing to an outstanding shopping experience for our customers. As part of our team, you’ll not only make an impact day-to-day but also benefit from clear opportunities for career growth and progression within the business. If you are passionate about retail, sales growth, and leadership, we encourage you to apply for the position of Duty Manager
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Chef de Partie to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. What we are looking for: • To be passionate about great food, quality ingredients and hospitality, • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the kitchen, • Produce and present food in conjunction with the kitchen team, keeping abreast of current trends, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Free staff meals, • You will be working in a central location
We are seeking a talented and passionate Hair Stylist to join our dynamic team. In this role, you will have the opportunity to showcase your creativity and skills while providing exceptional hair care services to our clients. As a Hair Stylist, you will be responsible for delivering a range of hair treatments and styles, ensuring that each client leaves feeling confident and satisfied. You will also play a vital role in promoting our services and products, contributing to the overall success of our salon. Responsibilities Provide professional hair cutting, colouring, and styling services tailored to individual client needs. Maintain a clean and organised workstation, ensuring compliance with health and safety regulations. Build strong relationships with clients through excellent customer service and effective communication. Upsell salon products and services to enhance client experience and boost sales. Participate in ongoing training and development opportunities to stay updated on the latest trends and techniques. Mentor junior stylists or apprentices as needed, sharing your expertise to foster their growth within the industry. Collaborate with team members to create a positive salon environment that encourages creativity and teamwork. Join us as we strive to create an inviting atmosphere where creativity flourishes, and every client feels valued! Our vast network of 54 cutting-edge salons is committed to ensuring you're always in high demand, with a fully booked schedule. We prioritize your growth through tailor-made, world-class education, delivered by both Headmasters and L’Oréal Academies. What's more, you'll find numerous avenues for advancing your career, all wrapped in a nurturing and welcoming atmosphere. But that's not all! At Headmasters, we believe in rewarding your hard work and dedication. You'll have the opportunity to earn up to an uncapped 50% commission, plus uncapped bonuses. Your potential is directly tied to the level you aspire to achieve, and with our additional competitions and high-achiever bonuses, the sky's the limit. The path to success is wide open here, whether you aspire to be an educator, top-taker, assessor, manager, franchisee, or a star on our art team.
Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. The Hotel Receptionist will: ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. have great attention to details. have great communications skills. have excellent command of English, both verbal and written. be extremely knowledgeable in regards to the company services, standards & products. flexible on working hrs and duties. have a great eye for details and will maintain guests’ record up to date at all time. provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: • Paying £12.21 per hour starting 1st April, • Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We’ll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Are you looking for a flexible opportunity to earn extra income or build a full-time business? Join one of the UK’s fastest-growing and award-winning utility networks as a Sales Partner, taking control of your time and income. We help people save money on essential services such as energy, broadband, mobile, and insurance. As a Sales partner, you’ll earn commission by helping others switch to our award-winning services. Responsibilities Promoting and recommending award-winning utility services Identify and pursue new sales opportunities through networking, referrals, and market research. Building a customer base and, if desired, a team of other partners Working remotely, on your schedule – part-time or full-time Develop and maintain strong relationships with clients to foster loyalty and repeat business. Conduct product presentations and demonstrations to showcase features and benefits effectively. Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring satisfaction throughout the sales process. Skills Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Friendly and self-motivated with a positive attitude Strong interpersonal skills to build rapport with clients and colleagues alike. Strong organisational skills with attention to detail in managing multiple accounts simultaneously. Ability to work independently as well as collaboratively within a team setting. Must be 18+ and based in the UK What We Offer: ✅ Full training and support – no experience needed ✅ Uncapped commission and bonuses ✅ Work from home with flexible hours ✅ Opportunity to build a residual income Earning Potential: This is a role with uncapped earnings. Many partners earn between £200–£2000+ per month part-time, and significantly more full-time, depending on your effort and commitment. ⏳Opportunities are available right now - apply today and take the first step towards building a flexible, rewarding career through an award-winning utility provider
Cafe Manager White Mulberries is a family of 3 specialty coffee and brunch café. We are looking for an experienced Cafe Manager to lead a team of 6 at our new location in Marylebone W1. About You: - Experience: Minimum 12 months in a similar managerial role. - Coffee Expertise: Skilled as a barista with the ability to train new team members to high standards. - Qualifications: Level 2 Food Hygiene certificate and a strong understanding of allergy management. - Leadership qualities: Calm, focused, and capable of managing rotas, conducting interviews, and training staff effectively. What We Offer: - Excellent pay package as well as a supportive and welcoming team environment. - Opportunities for growth and move up to higher managerial roles If you are a leader who is passionate to deliver exceptional coffee, brunch, and excellent customer service we would love to hear from you.
Job Title: Business Development Executive – Nutraceuticals Location: United Kingdom Employment Type: Full-time Job Summary At Swiss Labo, we are looking for a highly motivated and dynamic Business Development Executive with proven experience in the nutraceutical, food supplements, vitamins, or functional beverages sector. The ideal candidate will have at least 2 years of sales experience within the healthcare, medical equipment or nutrition sector, a strong understanding of client relationship management and a passion for driving business growth. This role offers an exciting opportunity to make an impact in a rapidly growing industry, with excellent career progression opportunities. Key Responsibilities Develop, nurture, and maintain strong relationships with existing and potential clients. Identify customer needs and recommend tailored product solutions. Conduct market research to uncover new leads and growth opportunities. Prepare and deliver impactful sales presentations to prospective clients. Collaborate with the marketing team to design and execute promotional campaigns. Monitor and report on sales performance against defined targets. Represent the company at trade shows, networking events, and industry forums. Provide exceptional customer service, addressing client queries and ensuring satisfaction. Qualifications & Skills Minimum 2 years of proven sales experience, preferably in nutraceuticals, food supplements, Healthcare or related industries. Candidates with no experience are not preferred. Strong communication and interpersonal skills with the ability to build trust and rapport. Results-driven with a track record of achieving or exceeding sales targets. Proficiency in Microsoft Office Suite; familiarity with CRM software is an advantage. Ability to work independently as well as collaboratively within a team. Candidates must have the legal right to work in the UK on a permanent basis Benefits Salary: As per industry standards. Attractive incentives on target achievement. Opportunities for professional growth in a fast-growing market. Supportive team environment with direct impact on business success. If you are passionate about sales, thrive in a results-oriented environment, and are eager to contribute to the growth of a thriving nutraceutical brand, we encourage you to apply.
This is a full-time (part-time available), on-site role for a Store Assistant. The Store Assistant will be responsible for day-to-day tasks associated with customer service, retail sales, and organizational skills. Management position also to be considered. Kindly advise if you have any previous management experience.
We are seeking a motivated and enthusiastic property consultant to join our growing team. This position is ideal for individuals with some prior estate agency experience who are looking to further their career. You will receive comprehensive training and support to develop your skills in sales, negotiation, and customer service. Key Responsibilities: Assist in the negotiation of property sales and provide exceptional service to clients. Conduct property viewings and provide relevant information to potential buyers. Support the senior sales negotiators in managing client relationships and maintaining communication. Learn and apply effective negotiation techniques to maximize sales opportunities. Maintain up-to-date knowledge of the local property market and industry trends. Help manage property listings and ensure all information is accurate and current. Participate in training sessions and team meetings to enhance skills and knowledge. Requirements: Strong interest in a career in real estate or sales. Excellent communication and interpersonal skills. Motivated, proactive, and eager to learn. Ability to work effectively in a team. A minimum 6 months experience in sales. Must have valid UK driving licence and vehicle. What We Offer: Comprehensive training and development opportunities. A supportive and collaborative work environment. Competitive salary with performance-based incentives. Opportunities for career advancement within the agency.
We are currently looking for a full-time Linen Porter Driver to join our professional and friendly team at Urban Chic! The Role: The Linen Porter Driver at Urban Chic is critical in maintaining the highest cleanliness and guest satisfaction standards. This position is an integral part of the housekeeping team, responsible for collecting, distributing, and organising linen, towels, and other amenities among our serviced apartments by driving a van. Linen Collection and Distribution: Collect used linens, towels, and other fabrics from guest rooms and public areas. Deliver fresh linens and towels to housekeeping carts or storage areas. Assist with the distribution of linens to guest rooms as requested by the housekeeping team. Guest Assistance and Item Delivery: Provide courteous and helpful assistance to guests as needed, including promptly responding to their inquiries and fulfilling requests. Deliver items necessary for guests, such as extra towels, toiletries, or other requested amenities. Ensure high service and guest satisfaction when interacting with clients. Inventory Management: Maintain accurate records of linen inventory and notify the Operations Manager of any shortages or excesses. Assist in the regular restocking of linen storage areas and housekeeping carts. Keep linen storage areas organised and ensure proper rotation of stock. Stock and Supply Management: Take charge of maintaining an inventory of chemicals, materials, and items required for guest apartments and other areas. Monitor stock levels and initiate weekly orders to ensure adequate supplies for daily operations. Safely store and handle chemicals and materials in compliance with safety regulations. Operation of Cleaning Equipment: Operate carpet, floor, and window cleaning machines to maintain the cleanliness and hygiene of our apartments and communal areas. Team Collaboration: Collaborate effectively with the housekeeping team to ensure that guest rooms and public areas are consistently stocked with clean linens and well-maintained. Provide support to the housekeeping team, which may include tasks like cleaning public areas and guest rooms and, when needed, assisting in collecting and disposing of rubbish. This collaborative approach ensures the hotel's commitment to maintaining a clean and pleasant environment for our guests. Support for Maintenance Team: Assist the maintenance team by promptly reporting any issues or faults that require attention within the property. Collaborate with the maintenance team to facilitate repairs or improvements to the hotel's infrastructure. Assist the maintenance team in moving furniture and handling materials or supplies, ensuring a coordinated effort in maintaining the apartments and guest satisfaction. About Us: Urban Chic is not just a provider of luxury serviced apartments; we are curators of unforgettable experiences. Our meticulously designed apartments, nestled in prime London locations like Bayswater, Notting Hill, Covent Garden, Marylebone, Fitzrovia, Mayfair, and Soho, offer guests a bespoke home-away-from-home experience. Our apartments are adorned with tasteful furnishings and impeccable decor, setting the standard for urban elegance. About You: To excel in this role, we require the following qualifications: Previous experience in the hotel industry as Linen Porter. Committed to delivering excellent customer service. Positive attitude and good communication skills. Can thrive in a fast-paced, pressure-filled environment. Holds a valid and clean UK driving licence and experience to drive a van in Central London. Confident in driving a van. Efficient at planning your tasks. Well-organised. Good problem-solving skills. Works well in a team. Benefits: 28 Days of Paid Holidays: Enjoy well-deserved time off with 28 paid holidays. Plus, we celebrate your birthday by giving you the day off! Annual Employee Recognition Awards: Celebrate and acknowledge outstanding contributions with our annual recognition awards. Health Insurance Coverage with Vitality: Your well-being matters to us. You'll have access to comprehensive health insurance coverage and discounts! Family Rates for Our Luxurious Apartments: Treat your loved ones to the Urban Chic experience at exclusive family rates for our opulent apartments. Generous Recommend-a-Friend Scheme: Share the Urban Chic experience with your friends and earn rewards. Our recommend-a-friend scheme is worth up to £250! Engaging Team-Building Activities: Join a vibrant team that values collaboration and camaraderie. Participate in engaging team-building activities that enhance your work experience. Unforgettable Christmas Party: Celebrate the holiday season with us at our unforgettable Christmas party. It's a time to relax, connect, and create lasting memories with your Urban Chic family. Extensive Training: We're committed to helping you excel in your role. You'll receive comprehensive training to ensure you're well-equipped for success. Work Phone: Stay connected and efficient with a work phone provided by Urban Chic. Work-Life Balance: We understand the importance of balance. Your schedule will be: 40 hours per week, spread across five days. Days scheduled between Monday and Sunday (Subject to rota). Hours: 10:00 to 18:00, with a 30-minute paid break. Join Urban Chic, where our excellent team is the cornerstone of our success. Elevate your career and be part of something exceptional. Please apply now to join our extraordinary team. We look forward to welcoming you aboard Urban Chic! All applicants invited for an interview must provide proof of their right to work in the UK.
Shop Supervisor Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: • To assist the Shop Manager to maximise sales and service levels within the shop., • To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site., • To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: • Previous experience working in a retail or hospitality environment is required, • Experience of supervising a team is required, • A friendly, approachable attitude is essential! The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below
Job description We are seeking a skilled Café Manager to oversee the daily operations of our bustling café. The ideal candidate will have a passion for the hospitality industry and possess strong leadership skills to drive the team towards excellence. Must be barista trained. Duties • Manage all aspects of the café, including staff supervision, customer service, and inventory control, • Ensure high-quality food production and preparation standards are maintained - Implement and uphold food safety regulations and hygiene practices, • Create a welcoming atmosphere for customers and provide exceptional service - Oversee the training and development of café staff, • Handle administrative tasks such as scheduling, ordering supplies, and managing budgets, • Handle budgets and ensure cost margins are correct, • Ensure Stock Take is done, • Hire and train all staff, • Qualifications - Previous experience in a supervisory role within a café, hotel, or similar hospitality setting, • Proficiency in bartending, food production, and culinary skills, • Strong team management and leadership abilities - Knowledge of food safety standards and regulations - Excellent organisational skills with attention to detail If you are a dynamic individual with a passion for delivering outstanding service in a fast-paced environment, we invite you to join our team as a Café Manager. Job Type: Full-time • Pay: £35,000.00-£37,000.00 per year Additional pay: • Yearly bonus Benefits: • Company pension, • Discounted or free food, • Employee discount Schedule: • Weekend availability Experience: • Hospitality: 3 years (required), • Customer service: 1 year (preferred), • Management: 2 years (required), • Supervising experience: 1 year (required), • Barista: 2 years (required), • Work Location: In person
Job Opening: Receptionist-Morning shifts Full-time: Between 3-4 shifts per week. 9.30AM -18.00PM Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service. Be able to serve drinks, coctails,etc training will be givin. -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!
We're Hiring: Baristas & Waiters – Join Our Growing Team! We’re looking for passionate Waiters and skilled Baristas to join our vibrant team as we expand. Whether you’re great on the floor or behind the bar, we want to hear from you. Baristas • 1+ year specialty coffee experience, • Confident with latte art & consistency, • Strong coffee knowledge, • Passion for hospitality & quality service Waiters • Customer-focused with a warm, professional attitude, • Comfortable taking orders, recommending dishes, and managing tables, • Able to multitask under pressure, • Flexible across our central London locations SUPERVISORS Skills and experience: You have experience working in hospitality/café/coffee shop, ideally in similar role. You’re a hard worker, with a can-do attitude and an eagerness to learn, especially keen to learn how to manage people. Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and ability to work in a fast-paced environment. Above all, you’re a team player. What We Offer Competitive pay + service charge Staff meals & drinks on shift Parties, events, and referral bonuses Pension, holiday pay & rewards Career growth in a supportive, expanding company An inclusive, respectful workplace Competitive pay (includes base wage plus service charge). We apply the National Minimum and Living Wage fairly across all age groups. Get in touch and tell us which role you're applying for (Barista or Waiter), plus your availability. We can’t wait to meet you! TBP
Role Overview We are seeking a motivated and results-driven Property Negotiator to join our team. The successful candidate will be responsible for managing client relationships, handling property viewings, negotiating offers, and ensuring smooth property transactions from start to finish. Key Responsibilities Register and qualify new applicants, matching them with suitable properties. Conduct property viewings and provide professional guidance to clients. Negotiate offers between buyers, sellers, landlords, and tenants. Maintain regular communication with clients to build strong, long-term relationships. Manage and progress sales/lettings through to completion. Generate new business opportunities through proactive outreach and networking. Maintain accurate records using Jet software. Meet and exceed individual and team sales/lettings targets. Requirements Proven experience in real estate sales/lettings, customer service, or a similar role. Excellent negotiation and communication skills. Strong sales ability with a target-driven mindset. Knowledge of local property market (preferred). Professional, confident, and personable approach. Full UK driving licence and own vehicle (if required). Ability to work independently and as part of a team. What We Offer Competitive salary package with commission structure. Ongoing training and career development opportunities. Supportive and energetic team environment.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Bartender & Bar Manager combined (Club Setting) – £20/hr Location: (afrobeats club) 37 Jewry Street EC3N 2ER Hours: 9:00 PM – 4:30 AM (Fridays & Saturdays + some Sundays) Pay: £20 per hour We’re looking for a confident, well-presented Bartender & Bar Manager to join a fast-paced nightclub team. What You’ll Do: Manage bar staff and maintain high service standards plus serving as well Dress professionally in a suit – appearance matters Lead high-energy bottle presentations that elevate the vibe Handle customer service and staff coordination under pressure What You’ll Need: Proven bar or club management experience Ability to create energy and atmosphere on the floor Strong leadership & communication skills Reliable and available weekends (Fri & Sat nights essential) Ready to lead the night? Apply now and bring your energy to the spotlight.
About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Are you a skilled mixologist with a passion for creating exceptional cocktails? Do you thrive in a lively, customer-focused environment? Our bustling Japanese restaurant in Central London is looking for a talented Bartender to join our team. Role: Bartender As a Bartender, you will be at the heart of our beverage service, responsible for crafting both classic and innovative cocktails that complement our Japanese cuisine. Your key responsibilities will include: Cocktail Creation: Developing and preparing a range of cocktails, both traditional and unique, that enhance our guests' dining experience. Mixology Expertise: Using your deep knowledge of spirits, ingredients, and techniques to consistently deliver high-quality drinks. Guest Relations: Engaging with guests, offering recommendations, and ensuring a memorable experience at the bar. Inventory Management: Keeping track of bar stock, ordering supplies, and ensuring the bar is always well-prepared. Maintaining Cleanliness: Ensuring the bar area is clean, organized, and compliant with health and safety standards. Collaboration: Working closely with the kitchen and service teams to deliver seamless service. Candidate Profile: We are seeking individuals who are: Experienced in Mixology: A strong background in bartending, with an emphasis on mixology and cocktail creation, is essential. Creative and Passionate: You should be excited about experimenting with flavors and creating new drinks that surprise and delight our guests. Personable and Engaging: Excellent communication skills and a friendly demeanor are key to building relationships with our guests. Detail-Oriented: Precision in measuring, mixing, and presenting drinks is crucial to maintaining high standards. Team-Oriented: Ability to work closely with colleagues and contribute to a positive team atmosphere. Flexible and Adaptable: Willingness to work evenings and weekends as needed in a busy restaurant environment. Basic Requirements: Proven experience as a bartender, with a focus on cocktail creation and mixology. Strong knowledge of spirits, liqueurs, and other ingredients used in cocktail preparation. Excellent customer service skills and the ability to build rapport with guests. Right to work in the UK. A passion for Japanese cuisine and culture is highly desirable. Why Join Us? Be part of a creative and dynamic team in a vibrant Central London location. Opportunities to innovate and contribute to our cocktail menu. Competitive salary plus tips. Staff meals and discounts on dining. A supportive work environment with room for growth and development. If you’re ready to bring your bartending skills to our team, we’d love to hear from you! Apply today
We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a pleasant dining experience for guests. The Waitress should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Greet and seat customers in a friendly and professional manner. Present menus, answer questions, and make recommendations on food and beverages. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and efficiently. Check in with customers to ensure satisfaction and address any concerns. Process payments and handle cash or card transactions. Maintain cleanliness and organization of tables, dining areas, and service stations. Follow all health and safety regulations. Assist in setting up and closing down the restaurant as needed. Requirements: Previous experience as a Waitress or in a customer service role preferred. Strong communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Excellent multitasking and time management abilities. Basic math skills for handling payments. Flexibility to work evenings, weekends, and holidays. A positive attitude and a team-oriented mindset. Benefits: Competitive salary plus tips. Employee discounts.
Pay: £12.80 per hour Job description: Overview We are seeking a skilled and passionate Barista to join our dynamic team. As a barista, you will play a crucial role creating an exceptional beverages from the minute our doors open for our guests, setting the atmosphere for our guests to continue throughout the businesses operational hours. Your expertise will ensure our patrons enjoy memorable moments in our establishment. If you have a flair for creativity, excellent time management skills and a commitment to the hospitality industry, we would love to hear from you. Responsibilties • prepare and serve a variety of hot and cold beverages according to established recipes or customer preferences., • maintain a clean and organised station/section, ensuring all equipment is in good working order, • provide exceptional customer service by engaging with guests, taking orders and offering recommendations, • monitor inventory levels on beans, milk, juices and garnishes., • adhere to food safety regulations and hygiene standards at all times, • collaborate with kitchen staff and other team members to ensure smooth operations during busy periods, • handle cash transactions accurately and efficiently, • stay updated on industry trends Requirements • proven experience in cafe barista role, • Latte art is proven, • Strong understanding of basic maths for accurate measurement and pricing, • knowledge of food safety practises with a restaurant environment, • excellent time management skills to handle multiple orders efficiently during peak hours, • a genuine passion for hospitality and providing excellent customer service, • ability to work under pressure while maintaining a positive calming attitude, • flexibility to work early evenings, weekends and holidays are required Join us in creating an inviting atmosphere where guests can unwind and enjoy expertly crafted drinks! Benefits: casual dress, Discounted or free food, employee discount Schedule: • 8 hour shift, • 10 hour shift, • 12 hour shift, • day shift, • weekends, • holidays, • Monday to Friday, • overtime, • weekend availability Experience • Barista/hosting: 1 year (required) Work location: In person (Tottenham Hale) Reference ID: Barista Host Expected start date: immediate start
We are looking for an amazing leader to run the Reception for our client based in Mayfair. Looking after meeting rooms, visitors and overseas staff within a beautiful, boutique, professional environment, we are looking for someone with proven leadership experience within a five star customer service environment looking to develop their skills within the corporate sector. The office is a hive of activity with meetings and events. The service is professional but personal with personality at its core to build relationships. You will take responsibility of the welcome experience, meeting room reservations, and ad-hoc tasks to support the running of the London office. You will be responsible for overseeing the Reception, including management of our Receptionist team. If you can demonstrate the following please get in touch: • nurture a culture of excellence, accountability and proactivity, • be curious to drive innovation and performance with a focus on customer service, • have experience with reception, reservations and events, • expertise in building client relationships Finer Details: • £38, 000 per annum, • 40 hours per week, Monday to Friday, 7.30am to 7pm, • 25 days holiday, • Clothing allowance, • Wellbeing benefits including private healthcare, • Client discretionary bonus
Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools
We are looking for a receptionist to be the first point of contact for our clients and to provide excellent customer service. Key Responsibilities Greet and welcome clients in a warm and professional manner Answer phone calls, emails, and online inquiries Schedule and manage appointments using our booking system Maintain client records with accuracy and confidentiality Handle payments and issue receipts Keep the reception area clean, organized, and presentable Support the clinic team with administrative tasks as needed
Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms. We are looking for someone to be the face of our salon that includes creating content as well as being involved in content needs to be flexible with hour's Must be expert in English speaking.
Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Receptionist We are looking for a Receptionist for our front of house team, providing daily interface between our patients and services and undertaking responsibility for the effective delivery of the non-clinical aspects of our services to our ever-growing patient base. The Fleet Street Clinic is an independent medical & healthcare clinic based in Central London since 1995, offering excellent medical care in a collaborative, multi-disciplinary environment. This position is Monday to Friday, 8.45am to 5.30pm with some early and late shifts. About the Role Helping the team manage front reception and waiting areas Dealing with patient bookings and enquiries by telephone, in person, in writing or by e-mails Undertaking diary management including membership schemes, appointments, visits, payments and corporate client invoicing Facilitating effective communication and liaison between the front of house reception team, clinical practitioners, laboratory services, corporate administrative staff and Clinic directors Stock control for non-medical Clinic supplies Ad hoc administrative tasks Key holder- assisting with maintaining the security of the Clinic premises The successful candidate will be able to demonstrate the following key attributes - Dedication to providing a first-class customer services and patient experience Ability to use initiative A friendly, engaging, “sunny personality” and “can do” approach to every day Ability to prioritise patient welfare, identify areas of risk, anticipate potential problems and mitigate as required in accordance with Clinic protocols Ability to manage workload under pressure, prioritise tasks, delegate as necessary and follow up progress to ensure tasks are completed in a timely manner Consistently reliable, well presented and discreet Fluent in spoken and written English, highly proficient in Microsoft office - Excel and Word Job Types: Full-time, Permanent Benefits: Employee discount Education: A-Level or equivalent (required) Experience: Receptionist: 2 years (preferred) Work Location: In person Pay: £27,000.00-£28,000.00 per year
Hotel Receptionist – 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
We are looking for a skilled PT brunch chef (around 20h/week) to join our team in London Dock, pay depending on experience from £12.5-14.5/h. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!
INTRODUCTION We are excited to announce that we are currently seeking a Barista staff member to join our talented operations team at our ice cream shop located at Bromley South. We are looking for a young and talented team to represent our company at our gelateria in Bromley. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Attending staff meeting, • Maintaining cleanliness, • Cleaning REQUIREMENTS • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • 30-35 hours / week Hourly rate: £12.25 depending on experience in the industry, age and availability to work Tips
Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities • Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service., • Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards., • Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Train new employees on company policies, procedures, and best practices in food preparation and customer service., • Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation., • Collaborate with other managers to implement strategies for improving service quality and operational efficiency., • Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills • Proven leadership abilities with experience in team management within the restaurant industry., • Strong knowledge of culinary practices, food safety standards, and food preparation techniques., • Excellent supervisory skills with the ability to motivate and guide staff effectively., • skills is an advantage, enhancing the overall guest experience., • Exceptional communication skills, both verbal and written, to interact effectively with team members and customers., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent Pay: £12.50-£18.00 per hour Expected hours: No less than 35 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025