Customer service manager jobs in , LondonCreate job alerts

You will be in charge of the customer service team

As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

Store Manager – Nonna Bakery (Central London) Nonna Bakery is expanding! We’re opening our second London store and are looking for an experienced Store Manager to lead our team and uphold the quality, warmth, and authenticity that define our Italian brand. You’ll oversee daily operations, manage staff, coordinate suppliers, control inventory and wastage, ensure top hygiene and cleaning standards, monitor sales performance, and prepare reports for management. You’ll be responsible for keeping the store running efficiently while maintaining excellent customer service and team morale. What we’re looking for: • Proven experience as a Store or Café Manager in the bakery, coffee shop, or restaurant industry., • Strong leadership, organizational, and problem-solving skills., • Knowledge of health and safety and food hygiene standards., • Efficient, flexible, and independent, with very high cleaning and operational standards., • Passion for authentic Italian food and culture., • Fluency in English; knowledge of Italian language and culture will be highly valued. If you’re a motivated, hands-on leader ready to grow with a fast-expanding Italian brand, we’d love to hear from you. 📍 Location: Central London 🕒 Full-time, 48 hours per week 💰 38k - 40k + performance bonuses 👉 Apply now and be part of Nonna Bakery’s next chapter!

Job Title: Driver & Cleaner Location: London (Local applicants preferred) Job Type: Full-time / Part-time Salary: Competitive, based on experience Job Overview: We are looking for a reliable and responsible Driver & Cleaner to join our team. The ideal candidate will have a full UK driving license, live locally to London, and have their own vehicle to transport cleaning equipment between jobs. You will be responsible for providing cleaning services to clients across various locations, while also ensuring timely travel between appointments. Key Responsibilities: • Cleaning Services:, • Perform a variety of cleaning tasks, including but not limited to: dusting, vacuuming, mopping, surface cleaning, window cleaning, and waste disposal., • Ensure all cleaning duties meet company standards and client expectations., • Carry and maintain cleaning equipment and supplies in a safe and organized manner., • Driving & Transportation:, • Use your own vehicle to travel between job sites efficiently., • Transport cleaning equipment, supplies, and any necessary materials between locations., • Ensure the vehicle is well-maintained and regularly checked for safety., • Customer Service:, • Provide excellent customer service, maintaining a professional and friendly demeanor with clients., • Communicate effectively with clients regarding job specifics and any potential changes or delays., • Time Management:, • Ensure punctuality and timely completion of jobs., • Full, clean UK driving license., • Own a reliable vehicle suitable for transporting cleaning equipment., • Ability to drive within London and surrounding areas., • Proven experience in cleaning (preferred but not required)., • Strong attention to detail and a commitment to high standards of cleanliness., • Good communication skills and a friendly, professional attitude., • Ability to work independently and as part of a team., • Competitive pay., • Flexible working hours (full-time or part-time options)., • Opportunity to work in a variety of locations across London.

Job Description: Job description : Test Administrator/Invigilator Location: Winway College of Business and Technology ,AMP House, 5th Floor, Dingwall Road, Croydon – CR0 2LX Contract Type: Zero Hours Hours: Varied Salary: 13.70 -15.00 pounds per hour (GBP). We are looking to expand their test centre teams of invigilators and test administrators and seek professional, knowledgeable and driven individuals to join the WINWAY family. You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. Key accountabilities will include the following · Conducting visual security and identity checks on candidates · Providing efficient test delivery to the candidates · Walkthrough testing rooms every 5 to 10 minutes once and/or continuous invigilation in the exam room as needed · Setting up the exam with all the needed exam materials and making it ready for the next round of exams. · Providing the highest levels of customer service at all times · Ensuring that candidate needs are met with understanding and respect · Performing test centre opening and closing procedures · Ensuring equipment and workstations are properly set up and cleaned ahead of each exam session · Dealing with candidates signing in as required, ensuring the test process is clearly explained to candidates, and providing test results to candidates as needed · Writing/Reporting incidents to the supervisor and on exam invigilator portals · Reaching out to the respective exam help desks to solve issues and to find solutions for the incidents/issues. · Receiving, guiding, directing and sending off the exam candidates to make them feel less stressed and feel comfortable during their time in the test centre. · Giving deep attention to detail and being vigilant to make the exam/testing process smoother. · Recording attendance and attending candidates at the registration by verifying their respective, relevant and appropriate IDs. · Experience of a customer facing role, ideally from a testing environment Strong communication and customer service skills · An ability to work under pressure and sometimes deal with difficult situations · Lots of initiative · Strong attention to detail · First class administrative and communication skills.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest., • You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will onboard and train the host team and assist the floor managers with the rota scheduling., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, leadership and communication skills, • Comprehensive knowledge of the floor operations, • Previous experience as a head host/hostess or reception supervisor, • Previous experience and knowledge of Sevenrooms, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £18.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Who are we? At Crazy Pizza, we are a lot more than just pizza; we are the new sleek dining style that brings the passion and spirit of Italy to tables combining incredible service and topnotch dishes in exclusive locations across the globe. Founded on the principles of innovation and excellence, Crazy Pizza, part of Majestas Group, is renowned for its bold flavors, fresh ingredients, and commitment to exceptional service. A Waiter at Crazy Pizza As Waiter/Waitress, you play a crucial role in ensuring the seamless operation of your section during the service. Working closely with our restaurant and bar teams, you will deliver impeccable service. You will be responsible for: • Lead a specific section within our dining area, ensuring smooth and efficient service., • Work alongside commis and runners to consistently achieve high standards throughout service., • Be the primary point of contact for guest requests, resolving them promptly and professionally., • Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area., • Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere., • Inform the Restaurant Manager of any issues to ensure quick and effective resolution., • Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities. Who are you? • A minimum of 2 years of experience as a waiter in high-end restaurants., • Exceptional customer service skills with a passion for creating a high-end dining experience., • A keen eye for detail, ensuring the highest presentation and service standards., • Enthusiastic, energetic, and able to thrive in a fast-paced, dynamic environment., • Strong communication skills with a friendly and engaging personality., • Ability to work flexible hours, including evenings, weekends, and holidays. Why us? • Competitive salary - from £15 Ph, • Career advancement opportunities within Crazy Pizza brand., • Dynamic and luxurious work environment., • Employee discounts on dining and entertainment services. Crazy Pizza is committed Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual. Majestas HR Team

Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

London | Starting from £12.35/hr + perks At Noxy, we do coffee, bagels, and people—with style. We’re here to make great drinks and a great vibe feel easy (even when it’s not). We’re currently looking for a full-time barista to join our growing team. You don’t have to be a latte art wizard (yet), but you should care about doing things right—from espresso to customer service to leaving the bar better than you found it. What you’ll be doing: Making great drinks consistently: espresso, milk, iced, matcha, batch brew—you name it Giving customers a warm, natural experience (not scripted, not fake) Helping your team stay calm and sharp in a busy environment Keeping the bar clean, organised, and moving with flow Learning our bagel and display routines Opening or closing the shop like you own it What we’re looking for: Experience in specialty coffee is a plus, but not essential—we’ll train the right person Good energy, reliability, and a genuine care for the job Someone who notices what needs to be done (and does it) Team player with a sharp eye and calm under pressure Right to work in the UK What we offer: Great training and support from experienced trainers and managers Clear progression path (with Head Barista & Assistant Manager roles as we grow) Free coffee, drinks and food on shift Paid breaks, holiday, and fair scheduling Private health insurance after passing probation A real team environment where your voice matters Sound like a good fit? Drop us a message with a few lines about yourself and your CV. We’re not just hiring hands—we’re building a team. Let’s talk.

Part-Time Call Setter – Property Management Agency (Canary Wharf, London) Are you confident on the phone, organised, and motivated by results? We’re looking for two enthusiastic part-time Call Setters to join our friendly team at our office in Canary Wharf. What you’ll be doing: • Making a high volume of daily calls to potential landlords from our existing database and online platforms (property websites, adverts, etc.), • Introducing our Guaranteed Rent & HMO Management Service, • Setting appointments for our senior team to speak with interested landlords, • Recording all conversations and outcomes in our system, • Working closely with our management team to hit weekly targets What we offer: • £1,500 fixed salary (part-time), • Flexible hours – perfect if you want a stable income but also time for family or personal commitments, • Training provided – no property experience needed, just confidence and communication skills, • Modern office in Canary Wharf with a supportive team environment, • Growth opportunities for those who want to progress into sales or business development Who we’re looking for: • Confident, polite, and professional phone manner, • Comfortable making a lot of phone calls per day, • Organised and reliable with good attention to detail, • A positive attitude and willingness to learn, • Previous telesales, customer service, or call-centre experience is a bonus but not essential ✨ This role is ideal for anyone who enjoys talking to people, building connections, and wants a secure, part-time office job with a guaranteed salary.

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!

Are you outgoing, energetic, and love working with people? We’re looking for a dynamic Assistant Manager to help lead the Maxwell’s team – if this sounds like you then we want to hear from you! About the role: Maxwell’s Bar and Grill is a busy American-style restaurant in the heart of Covent Garden, famous for our burgers, ribs and legendary shakes. We pride ourselves on great food, good vibes and a fun, family feel for our guests and team alike. As an Assistant Restaurant Manager, you will be a key leader within the restaurant, helping to motivate the FOH team and supporting in providing excellent guest experiences. Key responsibilities: • Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards., • Help to oversee staff recruitment and training, whilst managing performance and fostering a positive team environment., • Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards., • Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. What We’re Looking For: • A bubbly, friendly personality with a genuine love for hospitality, • Guest-focussed outlook with the desire to ensure that everyone leaves the venue happy, • Confident leadership and great communication skills, • Strong organisation skills, with the ability to multi-task and work under pressure, • Must be available to work evenings, weekends and holidays Previous experience in a high-volume restaurant or hospitality venue is essential. What We Offer: • Competitive salary, • Weekly pay, • Complimentary meals on shift, • Team discount in our sister restaurants, • Opportunities for training and career progression This is an hourly paid position with OTE of £43,000.

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Join our exciting new café brasserie where we are passionate about serving high-quality coffee and creating a welcoming atmosphere for our customers. We are looking for a talented barista to join our team and help us deliver exceptional service. Key Responsibilities: • Prepare and serve a variety of coffee beverages and teas with precision and flair., • Create beautiful coffee art to enhance customer experience., • Provide excellent customer service and engage with customers to ensure satisfaction., • Maintain cleanliness and organization of the café and workstation., • Experience as a barista or in a similar customer service role., • Strong coffee art skills and a passion for coffee., • Excellent communication and interpersonal skills., • Ability to work well in a fast-paced environment., • Competitive salary and tips., • A friendly and creative work environment.

**We are hiring 2 new agents! About Us: We are a dynamic property agency specializing in connecting flat-share seekers with ideal properties across London. Our extensive portfolio and innovative approach set us apart in the real estate market. Role Overview: As a Lettings Negotiator, you will play a pivotal role in matching clients with properties that meet their needs. Your responsibilities will include marketing properties on various platforms, managing inquiries, conducting viewings, and negotiating terms to finalize deals. Key Responsibilities: 1. Market properties effectively across social media and property platforms., 2. Respond promptly to inquiries and provide detailed property information., 3. Arrange and conduct property viewings with potential tenants., 4. Negotiate tenancy terms to achieve favorable outcomes for all parties., 5. Maintain up-to-date knowledge of the London rental market and property legislation., 6. What We’re Looking For:, 7. Energetic & Self-Motivated: Driven to achieve and exceed targets., 8. Knowledgeable: Familiarity with London Boroughs and the local property market., 9. Excellent Communicator: Strong verbal and written English skills., 10. Experience: Background in customer service, sales, or the lettings industry is desirable but not essential. What We Offer: 1. Comprehensive Training: Full training provided to equip you for success., 2. Career Advancement: Opportunities for rapid career progression for high performers., 3. Diverse Team: Work within a young, multicultural environment., 4. Attractive Compensation: Commission-based salary structure with additional bonuses. How to Apply: If you're passionate about real estate and eager to thrive in a competitive market, we'd love to hear from you. Apply now and come for an interview!!

The Duke of York is searching for a talented Assistant Manager bursting with personality and charisma for our team. Your Role: As our Assistant Manager, you’ll support the General Manager take the reins and run the show! Together with full ownership of the venue, your business savvy and commercial acumen will shine. You’ll inspire and develop your team, ensuring exceptional service and unforgettable experiences for our guests. What We’re Looking For: A bold leader who wears their heart on their sleeve Someone cool under pressure who can manage with ease A team player who leaves their ego at the door - it's all about the people Minimum 2 years' experience in a management position overseeing a team Excellent communication and customer service skills A passion for community engagement and a flair for fun! What’s in it for You? Up to £35k p/a + bonus scheme Opportunities for training and career progression Discounts across all our venues Fun annual team trips and regular socials 28 days of holiday to recharge Get your birthday off—on us! Access to your wages anytime through Wagestream Join our awesome referral scheme—earn up to £1000 for successful referrals! If you're ready to step into a role where you can make strategic decisions and create a fun, family atmosphere, then we want to hear from you! Let’s meet up, show you around, and explore the exciting possibilities together!

ASSISTANT MANAGER INTRODUCTION We are excited to announce that we are currently seeking an Assistant Manager to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for a young and talented people-orientated person to represent our company in this store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park, Gloucester Road, Milan and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, including ordering, counting stock, preparing the rota, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Ensure cleaning throughout the shop REQUIREMENTS • Previous experience in the food & beverage industry, • Key Focus on cleaning tasks, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • Up to 45 hours / week, • Location: St John's Wood High Street, NW8 7SE BUDGET Yearly salary: £29,000-£31,000 Tips

Front of House Team Member Location: Sanderstead, South Croydon Hours: 5 days per week Overtime: Available About the Role We’re looking for a friendly, bubbly, and reliable Front of House Team Member / Manager to join our team! You’ll be the face of our business, welcoming guests, taking orders, and ensuring every customer leaves with a smile. In this role, you’ll also take charge of daily operations, including stock control, opening and closing duties, and helping to maintain smooth, efficient service throughout the day. Key Responsibilities Provide exceptional customer service with a positive, can-do attitude Take food and drink orders accurately and efficiently Supervise and support the Front of House team during service Manage stock levels, deliveries, and inventory checks Handle cashing up, opening, and closing procedures Ensure cleanliness, presentation, and safety standards are always met Work closely with the kitchen and management team to deliver a seamless experience About You Friendly, bubbly, and approachable personality Strong communication and teamwork skills Reliable and punctual with a strong work ethic Confident handling busy periods and leading by example Must be available 5 days per week Perks & Benefits Competitive hourly pay Free food on shift Overtime available Supportive and fun team environment Opportunity to grow and develop within the business

Do you have previous leadership skills and love all things food and drink?! Meat London are looking for a full time, fun, customer focused Leader for our busy shop at Meat N16, Stoke Newington. You’ll be leading the time to delight our customers, by delivering great customer service yourself, and ensuring our shop is full and looking it’s best. You’ll be Supervising the Team, overseeing the charcuterie meats, the range of cheeses we offer, and ordering produce. We have a large selection of beautiful wines in our ‘wine room’, where we offer weekend wine tastings to our customers. Having experience in selling wine would be a distinct advantage. Knowledge of cheese and wine would put you at the top of our preferred skills list! The successful candidate will report to the Retail Manager. This is a five day per week, salaried, full time position, covering a 42.5 hour week. Tuesday-Sunday (Every Monday +1 day off). Weekend working is essential. Company bonus scheme and pension after successfully passing probation period of 3 months.

Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels Group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed, so communication is key. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level., • have great attention to details., • have great communications skills., • have excellent command of English, both verbal and written., • be extremely knowledgeable in regard to the company services, standards & products., • flexible on working hours and duties., • have a great eye for details and will maintain guests’ record up to date at all times., • provide exceptional customer service and unforgettable experience. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time/Part-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Trainee Dental Nurse Position – Immediate Start! Join Our Dental Practice Today! Are you eager to begin a rewarding career in dentistry? Our established dental practice is looking for a bilingual trainee dental nurse to join our friendly and experienced team. At our dental practice, we are dedicated to providing the best care and treatment for all dental needs. We invest in continuous professional development and use the latest materials and techniques to deliver high-quality dentistry. Our purpose-built practice is wheelchair accessible, ensuring a welcoming environment for all patients. We are fully compliant with CQC standards, reflecting our commitment to the highest standards of treatment and patient care. About the Role: Position: Permanent, full-time trainee dental nurse Schedule: Monday to Friday, 08:45 to 16:00 (no weekends) Benefits: • Comprehensive health insurance, • Employee & Wellness Assistance programme, • Recognition and rewards for your hard work, • Paid holidays, sick leave, and birthday celebrations, • Conveniently located near public transport Your Responsibilities: • Team Support: Assist dental professionals during examinations and procedures by passing instruments and providing suction., • Room Preparation: Maintain clean, well-stocked treatment rooms, ensuring they are ready for each patient., • Record Keeping: Keep accurate patient records, including medical history, treatment plans, and consent forms., • Customer Service: Address patient questions and concerns with patience and professionalism, ensuring a positive experience., • Sterilisation: Sterilise and maintain instruments and equipment, ensuring a clean treatment area., • Supply Management: Manage inventory and ensure a well-stocked supply of dental materials., • Appointment Coordination: Assist with managing patient schedules and follow-up appointments. Needs: • Enrolled or planning to enrol in the NEBDN dental nursing diploma, • National Insurance Number, • DBS Check, • Proof of Hepatitis B vaccination (first dose accepted) Apply Now! If you are passionate and ready to start your career in the dental field, apply for this exciting opportunity. Your journey to a fulfilling career in dental nursing begins here!

Providing seamless and quality customer service to NOYA guests. Responsible for bookings, coordinating with management, and greeting customers. Responsible for resolving any customer-related inquiries. A friendly and welcoming personality is essential, as well as a passion for hospitality, have good knowledge of using Sevenrooms and OpenTable bookings platforms

Part time: Thursday and Friday (20h/week) About Us Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. Summary of the role • Greet and meet guests., • Preparing and serving hot and cold beverages, ranging from simple to elaborate ones., • Assist with hosting during lunch time, • Organise daily counter, • Proficient in Latte Art, • Offer hot/cold drinks recommendations upon request., • Communicate efficiently with the Front of House and managers., • Maintaining inventory and equipment by cleaning and recording any defects., • Check your crockery and area for cleanliness and presentation and report any issues., • Arrange barista settings, maintaining a tidy section., • Keeping the work environment safe, sanitary, and organized., • To respect the Allergen standards laid out by the law and Chez Antoinette standards., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests, • Bright and positive personality In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Free staff meals, • You will be working in a central location Part time: Thursday and Friday 20h/week

We are seeking a Sales Account Manager to build and maintain long-term client relationships, drive sales growth, and ensure excellent customer service. Position: Sales Account Manager Employment Type: Permanent, Full-time Annual Salary: £40,000 – £56,000 per year Working Hours: 37.5 hours per week Annual Leave: 28 days paid holiday Key Responsibilities Manage and grow a portfolio of client accounts Build strong, long-term customer relationships Act as the main point of contact and respond to client needs Identify new business opportunities and achieve sales targets Prepare sales reports and forecasts Resolve client issues and ensure customer satisfaction Requirements Experience in sales or account management Strong communication and negotiation skills Ability to manage multiple clients and deliver on time Knowledge of CRM tools and MS Office A bachelor’s degree is required，in Business, Marketing, or a related field is preferred

We are looking for a skilled part-time (30-35h/week) brunch chef to join our team in South Kensington, pay from £13-15/h (depending on experience). Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Head Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will work closely with the Reception Supervisor and support onboarding and training the host team., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, leadership and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a head host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £16.71 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

🌟 Assistant Manager – Hospitality Industry 🌟 Location: Core Cafe - Within Swiss Cottage Leisure Centre Employment Type: Full-Time Salary: Competitive, based on experience Are you a natural leader with a passion for hospitality and teamwork? We’re looking for an experienced Assistant Manager to join our dynamic team and help us deliver outstanding guest experiences every day. About the Role: As our Assistant Manager, you’ll play a key role in the daily operations of our venue. You’ll support the General Manager in leading a motivated team, maintaining high service standards, and ensuring smooth, efficient, and profitable operations. Key Responsibilities: - Lead, train, and inspire staff to deliver exceptional customer service. - Oversee daily operations, ensuring a clean, safe, and welcoming environment. - Manage staff schedules, performance, and team development. - Support stock control, ordering, and cost management. - Handle guest inquiries, feedback, and complaints with professionalism. - Uphold company standards, policies, and procedures at all times. - Assist with business growth through creative ideas and team collaboration. Requirements: - Minimum 5 years of experience in the hospitality industry (restaurants, bars, hotels, or similar). - At least 20 years of age. - Proven experience in a leadership or supervisory role. - Strong communication, organizational, and problem-solving skills. - Ability to motivate and manage a team in a fast-paced environment. - A proactive attitude, reliability, and a commitment to excellence. Why Join Us? - A supportive and energetic work culture. - Opportunities for career progression and professional growth. - Competitive pay and performance incentives. - Staff discounts and perks. If you’re ready to take the next step in your hospitality career and lead a passionate team, we’d love to hear from you!

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Barista to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Our Barista will also work in our brand-new coffee kiosk (Suzette) 1 min away from Chez Antoinette. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment Summary of the role • Greet and meet guests., • Preparing and serving hot and cold beverages, ranging from simple to elaborate ones., • Proficient in Latte Art, • Offer hot/cold drinks recommendations upon request., • Communicate efficiently with the Front of House and managers., • Maintaining inventory and equipment by cleaning and recording any defects., • Check your crockery and area for cleanliness and presentation and report any issues., • Arrange barista settings, maintaining a tidy section., • Keeping the work environment safe, sanitary, and organized., • To respect the Allergen standards laid out by the law and Chez Antoinette standards., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Free staff meals, • You will be working in a central location

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Assistant Restaurant Manager to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch What we are looking for: • To be passionate about great food, quality service and hospitality, • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of busy brasserie services in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Ensure compliance with food safety and sanitation regulations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability, • Maintain a clean and organized restaurant environment Qualifications: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Cocotte is looking for an experienced, positive, and motivated full-time Assistant Manager! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: A passion for the industry and the challenges that come with it Energy and motivation to successfully provide great customer service A can-do attitude and multi-tasker to ensure the right things are done on time A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage, • 28 days of holiday, • Amazing Staff food, • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company with new openings confirmed for this year!, • £13-£15 per hour!, • Apply today to join the growing team here at Cocotte!

🌟 Join Our Team at Crème de la Crepe in Covent Garden 🌟 Are you passionate about creating delicious crepes and providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU to join our team as a Part-time Team Member! Experience Essential: • Training as a Crepe Chef, Server, or Barista, • Food and Hygiene Level Two certification Don't worry if you don't have all the necessary experience; we provide comprehensive training to help you excel in your role. As a Team Member, you'll play a crucial role in the day-to-day operations of Crème de la Crepe. Your responsibilities will include: • Carrying out standard operating procedures & cleaning duties., • Coffee & Crepe making., • Drinks making., • Operating the till system., • Handling cash and card transactions., • Full product knowledge of all menu items and services., • Serving customers and ensuring their requests are met to the high standards required., • Provide customers with help and advice., • Ensure every customer is greeted when entering the shop so they know what to do and feel important and valued., • Be aware of your responsibility to make timely delivery of all food & beverage items to customers., • Confident and clear communication with customers to ensure satisfaction and resolution of complaints where required., • Ongoing customer interaction to ensure they are enjoying their food/drinks after they have been served., • Ensuring the food service area is left clean and tidy once all the guests have left – ideally clearing crepe trays etc while customers are still seated and asking how they have enjoyed their experience., • Reporting problems with staff and operations to Management., • Opening and closing the shop. We're looking for hard-working, highly motivated individuals who take pride in their work and strive for excellence. If you're ready to join a dynamic team in the heart of Covent Garden and start making delicious crepes for our valued customers, we want to hear from you! To apply, please contact us ASAP. The successful candidate must be available to begin training immediately. Don't be a pancake, join us at Crème de la Crepe and be part of a team dedicated to creating unforgettable experiences for our customers!

The Yorkshire Grey in Holborn is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Plus we are closed on Sundays and Bank Holidays! Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

Fixed term contract (2 months) : starting date first week of November. End the 31st of December About us Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Runner to join our restaurant. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. Role and Responsibilities: The right Commis runner uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Commis runner responsibilities include and are not limited to the support of the Management and Waiters team, by delivering the food and beverages to the tables, helping in the cleaning of the sections as you go through each different sections. Keeping the minimum standards of hygiene and cleanliness required by the Restaurant’s Standards. • Pick up and deliver with care the food from the pass, communicating with the kitchen to ensure that the plates are going to the right table., • Knowledge of the different menu and specifications of food and beverages, thus ensuring that every plate and drink taken to our guests meets the standards of presentation., • Deliver the beverages to our guests from the barista or bar area., • Keep clean and tidy areas of work, always staying on top of the duties., • React efficiently to guest requests and seek the waiters in an appropriate timing and manner., • Communicate efficiently with the pass master and understand the good running of the pass., • Keep the cutlery stations filled and tidy, with clean polished cutlery., • Keep the waiting station filled up and communicate the needs to the section holder., • Be knowledgeable about the Food and Beverage and understand how the plates and drinks are meant to be presented, with a proper enunciation., • Serve food and drink orders at the table., • Check dishes and kitchenware for cleanliness and presentation and report any issues., • Arrange table settings and maintain a tidy section., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests. Fixed term contract (2 months) : starting date first week of November. End the 31st of December

Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork, • Provide a warm, professional welcome to all guests, • Handle phone, email, and in-person inquiries, • Work closely with the floor and management teams to ensure smooth service, • Maintain a tidy, organized reception area, • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ MUST HAVE PREVIOUS EXPERIENCE in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch. What we are looking for: The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Runner to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch Role and Responsibilities: The right Commis runner uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Commis runner responsibilities include and are not limited to the support of the Management and Waiters team, by delivering the food and beverages to the tables, helping in the cleaning of the sections as you go through each different sections. Keeping the minimum standards of hygiene and cleanliness required by the Restaurant’s Standards. • Pick up and deliver with care the food from the pass, communicating with the kitchen to ensure that the plates are going to the right table., • Knowledge of the different menu and specifications of food and beverages, thus ensuring that every plate and drink taken to our guests meets the standards of presentation., • Deliver the beverages to our guests from the barista or bar area., • Keep clean and tidy areas of work, always staying on top of the duties., • React efficiently to guest requests and seek the waiters in an appropriate timing and manner., • Communicate efficiently with the pass master and understand the good running of the pass., • Keep the cutlery stations filled and tidy, with clean polished cutlery., • Keep the waiting station filled up and communicate the needs to the section holder., • Be knowledgeable about the Food and Beverage and understand how the plates and drinks are meant to be presented, with a proper enunciation., • Serve food and drink orders at the table., • Check dishes and kitchenware for cleanliness and presentation and report any issues., • Arrange table settings and maintain a tidy section., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests.

About the job Citadines Holborn-Covent Garden is seeking an experienced and confident Meetings & Events Coordinator to become part of our Team. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Meetings & Events Coordinator, you will be responsible for: Maximising conversion rates of the hotel’s meetings and events facilities by offering the best customer experience and maintaining future business, whilst seeking business opportunities overall Demonstrating exceptional knowledge about the hotel, its facilities, and services in order to maximise revenue through active upselling Establishing and maintaining good relationships with all stakeholders (e.g. colleagues, clients, contractors, suppliers) Managing the existing client database and actively engaging in the reacquisition of passive customers and acquisition of new business. To be successful in the role of Meetings & Events Coordinator, we require: Previous experience in events planning, hospitality or administrative support Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Strong communication skills Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Meetings & Events Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £28700.00 per annum Department: Event Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Join the Gourmet Sausage Team at the Southbank Christmas Market! We’re on the lookout for reliable, hardworking, and enthusiastic individuals to join The Gourmet Sausage — serving up high-quality street food throughout the festive season. This is a fast-paced, customer-facing role in the heart of London’s iconic Southbank Christmas Market. Perfect for those who take pride in great food, teamwork, and delivering exceptional service in a lively, outdoor environment. Job Type: Part-time & Full-time roles available Contract: Temporary (18th October – 22nd December) Shifts: Daytime and evening shifts between 11am–9pm, weekends included Key Responsibilities: • Food preparation & service: Cooking and serving gourmet sausages and sides to a consistent, high standard., • Customer service: Providing friendly, efficient, and welcoming service to every guest., • Health & safety: Following all food hygiene, allergen, and safety procedures — maintaining a clean and safe workspace at all times., • Stock control: Monitoring ingredient levels, restocking when required, and rotating stock correctly., • Cleanliness: Ensuring all equipment, utensils, and prep areas are regularly sanitised and compliant with H&S standards., • Cash handling: Operating the till system accurately and processing transactions confidently., • Proven reliability and strong work ethic., • Level 2 Food Hygiene & Safety certification (essential)., • Health & safety conscious with a proactive approach to maintaining high standards., • Previous experience in street food, catering, or hospitality (preferred but not essential)., • Excellent communication and time management skills., • Ability to work efficiently under pressure in a fast-paced, outdoor environment., • Flexible availability — especially on weekends and during peak festive periods.

About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.