Visitor services assistant jobs in , LondonCreate job alerts

HOP MASTER (SUPERVISOR) We are looking for 2 supervisors for our 2 restaurants based in Kings Cross and Bond Street. We required full availability across the week and previous experience as a supervisor in fast food restaurants. Fast. Fresh, Fearless Are you ready to join one of the fastest-growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Job Opening :Receptionist _ Riviera London Location: 23 St James Street, London, SW1A 1HA Pay Rate: £12.21 per hour Riviera London is seeking a friendly, well-presented, and reliable Receptionist to join our team. This is a great opportunity for someone with excellent communication and organizational skills who enjoys providing outstanding customer service in a professional environment. Key Responsibilities: - Greeting and assisting guests and visitors in a courteous manner - Answering phone calls and responding to emails promptly and professionally - Managing bookings, appointments, and front desk records - Maintaining a tidy and welcoming reception area - Supporting general administrative tasks as required Requirements: - Previous experience in a receptionist or customer-facing role preferred - Strong communication and interpersonal skills - Confident with Microsoft Office and booking systems - Professional appearance and positive attitude Hours: Full-time or part-time options available Start Date: Immediate If you’re enthusiastic and eager to be part of a dynamic team, we’d love to hear from you.

Pay: From £13.40 per hour Responsibilities: Contributing, consistently, to the delivery of a smooth and high quality food service Assisting in the ordering, storage, control and management of all stock, according to regulations and administrative procedures. Complying with all current Health & Safety and food hygiene regulations and to ensure the health, safety and enjoyment of visitors whilst using our food service facilities. Assisting with all aspects of daily, weekly and monthly cleaning of the kitchen, equipment and other food service areas; ensuring that high levels of hygiene standards are maintained. Working with the wider venue team to ensure that the customer service excellence standards are delivered daily. Coordinating with front of house team to deliver food for functions and parties on a tight schedule. The ideal candidate will: Have experience in hospitality/leisure cooking environments. Have understanding of food hygiene and safety. Job Types: Full-time, Part-time Benefits: Discounted or free food Employee discount Flexitime

About the Role We are seeking an organised, proactive and people-focused Office Coordinator to join our team in West London. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting others, and takes pride in keeping operations running smoothly. You’ll be the central point of contact for staff, visitors and suppliers, ensuring the office remains efficient, welcoming, and well-managed. Key Responsibilities Manage day-to-day office operations and act as the first point of contact for general enquiries. Coordinate office maintenance, supplies, and vendor relationships. Support onboarding for new starters and assist with HR administration. Schedule meetings, manage calendars and prepare meeting rooms. Handle incoming/outgoing post, deliveries, and office communications. Assist with basic finance tasks such as invoice processing and expense tracking. Organise team events, staff communications, and office initiatives. Maintain a tidy, safe and professional office environment. About You Highly organised with strong attention to detail. Excellent verbal and written communication skills. Ability to multitask and prioritise effectively. Confident using Microsoft Office (Word, Excel, Outlook). Proactive problem-solver and team player. Previous office admin or coordinator experience is preferred. What We Offer Competitive salary Supportive and friendly work environment. Opportunities for growth and development. Convenient West London location with excellent transport links.

CBI Academy is looking for a highly organized and efficient Office Assistant to join our team in Ealing, London. As an Office Assistant, you will provide administrative support to our team, ensuring the smooth operation of our office. • Provide administrative support to the team, • Manage office supplies and equipment, • Handle incoming and outgoing mail and correspondence, • Maintain office records and files, • Assist with event planning and coordination, • Provide excellent customer service to students, parents, and visitors • 1+ year of experience in an administrative role, • Excellent organizational and time management skills, • Good communication and interpersonal skills, • Proficiency in Microsoft Office and other office software, • Ability to work in a fast-paced environment • Competitive salary and benefits package, • Opportunities for career growth and professional development, • Training and support to enhance administrative skills, • Dynamic and supportive work environment If you are a motivated and organized individual who is passionate about administration, please apply with your CV and a cover letter. Address: Ealing Broadway, London

Site Porter, with live in available. We are seeking a reliable, hands-on Site Porter to support the smooth running of our building and some guest-facing operations. This role involves a mix of guest assistance, venue support, facilities upkeep, and light maintenance. The ideal candidate is proactive, friendly, and ready to take ownership of duties across our unique multi-use site. Key Responsibilities Guest & Venue Support Greet and assist guests across the building. • Show prospective clients and visitors around the venue space., • Provide keys for out-of-hours hotel check-ins., • Respond promptly to guest requests, ensuring a positive experience. Building & Public Area Maintenance • Maintain cleanliness, order, and presentation of all public areas., • Carry out basic maintenance tasks such as small repairs, and reporting any issues requiring further attention., • Conduct routine checks to ensure facilities are safe, functional, and well-presented. Operational Support • Assist venue and hotel teams with general tasks as needed., • Support the smooth operation of the building as the business grows into new ventures., • Work collaboratively with management to ensure high standards throughout the site. Perks & Benefits • Free drinks from the coffee shop., • Discounted stays in our rooms., • Porters lodge., • Laundry services., • Opportunity to work across multiple areas of a growing business.

Job Title: Concierge - Student Accommodation Location: Wembley Reports To: Accommodation Manager / Operations Manager Position Type: Full-time / Part-time (Available) About Us: Here in our establishments we provide a vibrant, welcoming community for students from around the world. Our mission is to offer a safe, comfortable, and engaging living experience that supports academic success, personal growth, and social connection. We are seeking a dynamic and personable individual to join our team as a Concierge, responsible for delivering exceptional service and creating a positive environment for our residents. Key Responsibilities: • Greet and assist residents and visitors in a friendly and professional manner., • Provide information on local amenities, events, transportation, and services available to students., • Address and resolve resident inquiries, complaints, and maintenance requests in a timely manner., • Manage booking and check-in/check-out processes for visitors or temporary residents., • Maintain accurate records of resident requests and communication., • Assist in organizing events, activities, and social programs to foster community engagement., • Ensure the building is well-maintained and report any maintenance or safety issues., • Enforce the accommodation’s policies and procedures while maintaining a positive atmosphere., • Provide emergency assistance when needed, ensuring student safety and well-being., • Monitor and secure the premises, maintaining a high standard of security and safety for all residents., • Perform general administrative tasks as needed, including answering phones, managing emails, and coordinating with the management team.

We are looking for an enthusiastic and experienced Deputy Catering Manager to join our catering team at a bustling NHS Hospital in the N18 area. This pivotal role involves supporting the Catering Services Manager in managing daily operations to ensure the delivery of high-quality, safe, and efficient catering services to patients, staff, and visitors. Key Responsibilities • Assist in the effective management of all hospital catering operations., • Lead and manage a team of 10 staff, including 3 chefs, on a daily basis., • Ensure compliance with all food hygiene, safety, quality, and nutritional standards., • Foster a strong health and safety culture through well-established systems, policies, procedures, and regular risk assessments., • Oversee retail catering outlets and contribute to monthly trading accounts., • Drive continuous improvement and support initiatives to boost sales across retail outlets., • Maintain high service standards for staff, patients, and visitors. Person Specification Knowledge • Essential: Working knowledge of a production kitchen, understanding of HACCP principles, and strong financial awareness., • Desirable: Knowledge of trading sheets (profit & loss). Experience • Essential: Experience in planning, organising, and controlling resources and proven supervisory experience. Qualifications • Essential: City & Guilds 706/1 & 2 or equivalent/higher qualification, Level 3 Food Safety, Level 3 Management Qualification, Level 3 Allergen Training. If you are passionate about delivering high-quality catering services in a healthcare environment and possess the skills and experience we seek, we would love to hear from you!

Location: Bromley Job Type: Full-Time / Part-Time About Us: We are a small, dedicated and busy law firm specializing in criminal defence. We pride ourselves on providing personalized, high-quality legal services to our clients. We are a close-knit team looking for a proactive and organized professional to become the backbone of our daily operations. Position Overview: We are seeking a highly organized and reliable Legal Secretary / Administrative Assistant to ensure the smooth running of our office. This is a pivotal role that combines traditional administrative duties with key legal support tasks. The ideal candidate will be the first point of contact for our clients and will play a crucial role in managing schedules, documents, and communications with both clients and the court. Key Responsibilities: Client and Communication Management: · Professionally answer, screen, and direct all incoming telephone calls. · Greet clients and visitors in a warm and professional manner. · Manage general email inquiries and correspondence. · Serve as a liaison between the lawyers, clients, and chambers. Administrative and Legal Support: · Diarising & Scheduling: Manage and maintain attorney calendars, including scheduling appointments, client meetings, and court hearings. Send timely reminders. · Document Preparation: Draft, format, proofread, and finalize correspondence, emails, and basic legal documents (e.g., letters, simple pleadings, affidavits of service). · File Management: Open, organize, and maintain both physical and electronic client files, ensuring they are up-to-date and confidential. · Court & Deadline Coordination: Assist with loading (filing) documents with the court (chambers) electronically and in-person as required. Monitor and track critical deadlines. · Booking Legal Visits: Coordinate and schedule any necessary legal visits, such as court reporters, process servers, or interpreters. Additional Duties: · Perform general office management tasks, including ordering supplies, managing mail, and ensuring common areas are tidy. · Provide billing support by tracking time and preparing pre-bills for review. · Assist with other ad-hoc tasks and projects to support the legal team. Required Qualifications & Experience: · Mandatory: prior experience in a secretarial or administrative role. · Exceptional verbal and written communication skills. · Superior organizational skills and a keen attention to detail. · Proficiency in Microsoft Office Suite (Word, Outlook, Excel). · Ability to handle sensitive and confidential information with discretion. · Proven ability to multitask, prioritize workload, and work effectively in a fast-paced environment. · Professional demeanor and a strong client-service orientation. Preferred Qualifications: · Previous experience as a legal secretary or administrative assistant within a law firm or other legal environment. · Familiarity with legal terminology, documents, and procedures. · Experience with legal practice management software (e.g., Leap, Clio, PracticePanther, MyCase).

Maintenance Officer About the role This will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks. The role will report to and support the Head of Building and Facilities in the delivery of planned, reactive maintenance and cleaning tasks. The role will ensure a safe, clean and welcoming environment for residents employees and visitors by providing a repairing, maintenance cleaning service in order to keep the various buildings and grounds to the highest standard, whilst minimising the need for external contractors. Responsibilities • To support daily, weekly & monthly planned maintenance tasks as scheduled, • (fire alarm tests, water temperature recording, emergency lighting tests, etc.)., • • Support Customer Services with planned room health & safety checks, • • Support the delivery of first line response to reactive maintenance, cleaning and, • repairs., • • Minor building fabric spot cleaning, repairs, decorating tasks and plumbing, • repairs., • • Check of plant rooms and boilers for leaks and general condition, • • Ensure equipment is well maintained, adequately stored and meets all safety, • requirements, • • Ensure that all portable electrical appliances are tested as required, • • Use a range of common hand and power tools to carry out your job as required, • • Assist with inspection of the condition of the grounds, building and facilities, • • General janitorial duties as requested., • • Ad-hoc porterage duties (moves and changes, furniture management and etc.)., • • Maintain accurate digital documentation., • • Provide excellent customer service to residents, ensuring they are made aware, • of work order progress in a timely manner., • • Proactively walking the Communal Areas and all floors, reporting and following, • up on any health & safety, maintenance or cleaning issues, • Ensure the organisation’s Health and Safety procedures regarding Safety at, • Work are consistently implemented and followed., • • Contribute to Risk Assessment activities and implement appropriate actions., • • Monitor and liaise with Sub-Contractors ensuring good Health and Safety, • Practices are being carried out and quality of work is of high standard., • • Clear snow and grit paths during bad weather periods., • • Ensure that all duties and services provided are in accordance with policies and, • procedures., • • Monitor and action tasks listed on in-house systems, in a timely manner,, • ensuring the key performance indicator requirements are in place., • • To comply with individual responsibilities, in accordance with work role for, • health and safety in the workplace., • • To undertake such other duties within the competence of the post holder which, • may be required from time to time., • Person specification, • Ideal attributes for meeting the needs of the position and being an effective member, • of the wider Your Place team., • Experience, • Experience of risk assessment or a health & safety qualification, • Experience of building cleaning and maintenance, handyperson or caretaking, • duties., • Qualifications, • Building trade or health & safety/facilities management qualification, • Skills & knowledge, • Good understanding of health and safety requirements within a building, • environment, • Good communication skills, • Good IT and systems skills, • Abilities, • Ability to interact and communicate effectively with a wide variety of people, • maintaining professional boundaries, • Ability to manage own work load effectively and under pressure, • Ability to accurately input information on a database or information systems, • Personal qualities, • Confidence to challenge where necessary in relation to property / security, • matters, • Diplomatic and tactful, • Patient and tolerant, • Self-motivated and enthusiastic, • Honesty, reliability and punctuality, • Good interpersonal skills, • Desirable criteria, • Full driving licence, • Before starting this position, you’ll need to undergo a criminal record checks

The Opportunity Are you a Kitchen Team Leader or an experienced Kitchen Team Member who is ready to take the next step. As a Kitchen Team Leader you will play a pivotal role in our business success, whilst there will be an opportunity to develop your skills to enhance your career. As a Kitchen Team Leader, do you have… The ability to assist in supporting, coaching, and mentoring your team A high standard of food knowledge and skill An up-to-date COSHH, Food Safety, H&S, legal knowledge A willingness to develop on a personal level whilst also helping propel the brigade forward at Bar Soho Some of the things you will be doing as a Kitchen Team Leader Assist in food preparation and collaborate with the Kitchen Manager Produce high-quality dishes consistently to specification for our guests Oversee and supervise the kitchen team in the absence of the Kitchen Manager. Assist with stock management, ordering and management of supplies. Ensure the kitchen is in an excellent, clean and hygienic condition at all times. Offer suggestions and creative ideas that can improve the kitchen’s performance. lead the team to achieve company targets. A little bit about us… Venues is the party animal of Stonegate Group. From iconic nightclubs such as Ark or Rosies to our fantastic LGBTQ+ bars across the UK or Latin London venues to retro-tastic clubs, there is quite literally something for everyone! Our Venues team lives and breathes the electric atmosphere with our famous tours, events and get-up-and-dance music policy. We’re looking for the people who’d be the first on the dancefloor, so if that sounds like you, we want to hear from you. Located only a five-minute walk from Tottenham Court Road, our main bar on the ground level is themed as a fairground, so our guests can expect to see the waltzers and carousel rides before venturing upstairs to find the boudoir bar, which is set out like a Parisian apartment. Our atmosphere is chilled during the day, we are the ideal spot to enjoy an expertly crafted cocktail and a bit of people watching. At night, our DJs come in so visitors can fill the floor and dance until late.