Customer manager jobs in , LondonCreate job alerts

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our Team... As Warner Bros. Discovery (WBD) portfolio continues to grow – around the world and across platforms – the Technology & Operations team is building media technology and IT systems that meet world class standards for which WBD is known. T&O builds, implements and maintains the business systems and technology that are critical for delivering WBD’s products, while articulating the long-term technology strategy that will enable WBD’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. Your New Role... With a focus on networking, international satellite & fibre methodology and compression & distribution technologies reporting to the Senior Director of Distribution Engineering, this position is critical in monitoring and supporting WBD’s Global television distribution infrastructure and supporting our Live Events output. You will be a part of our Tier 1 behind-the-scenes operations support team expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled technician. Operations Engineer’s in this role will have experience in leading difficult situations, staying calm, reacting quickly under pressure and being able to execute on the key responsibilities noted below. Your Role Accountabilities... * Monitoring all of WB Discovery’s channels * Manage the necessary switching of transmission systems during normal or emergency conditions to ensure that all services remain on the air. * Respond to all affiliate enquiries and maintain on-going communication with customers, keeping them up-to-date with the progress of their tickets * Serve as a liaison between other support teams and the customer as required by working collaboratively across all leadership levels * Outage vetting – initiating of critical outage situations * Manage incident and planned work tickets: uphold professional ticket management from the get-go for the benefit of the rest of the global support teams by ensuring all ticket types are logged, work logs comprehensively updated and then carefully manage routing to ensure resolution * Liaise with third party fibre, uplink and playout providers during fault investigations. * Provide input and issue written reports to various factions of the Technology & Operations groups about transmission system reliability. * Routinely check the health of Distribution equipment. * Proactively identify and address potential risks and vulnerabilities in our distribution infrastructure, recommending mitigation strategies * Develop corporate oversight/participation in Distribution Technologies * Assist with training and development of Distribution Staff Members as needed. * Create and update documentation and procedures * Implement, or assist with implementation of, changes to distribution infrastructure * Identify, adjust, and help establish new monitors and metrics needs * Other duties as required. Qualifications & Experience... * Bachelor's degree in Broadcast Engineering, Information Technology, or a related field, or equivalent work experience * Previous experience in a broadcast, media, or telecommunications * environment. * In-depth knowledge of television distribution systems, platforms, and standards. * Working knowledge of digital baseband signals, SDI, HD-SDI and ASI for video and PCM, Dolby D and E and its variants for audio signals as well as awareness of TCP/IP Network concepts including multicast traffic * Knowledge of and experience with SMPTE 2110 * Working experience with Television Distribution Systems – fibre and satellite based encoding, as well as Telemetry Monitoring and Control Systems * Is able to operate associated test and analysis equipment including but not limited to video waveform monitor, vector scope and transport stream analyser * Specific experience and expertise in troubleshooting and correcting signal quality issues, signal routing, systems integration and maintenance * Candidate should have working knowledge of MPEG-2/4 encoding technology, encryption/ authorization technology and TVRO receive systems. * Able to work without supervision, combining initiative with discretion * Computer literacy, excellent oral and written communication abilities and close attention to details are required. * Overnight, weekend, holidays, and rotating shifts are required as this is a 365/24/7 mission critical position to support the distribution reliability of WBD services. * This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by their direct manager * Able to communicate technical matters to technical and non-technical audiences * Understand and be able to work with monitoring systems and related technologies * Excellent written and verbal communication skills and a friendly disposition * Excellent interpersonal skills * Must be able to independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements * Ability to provide Total Call Ownership to include handling irate customers, escalating issues as appropriate and providing the necessary follow up before incidents are closed * Ability to define & document IT support procedures as required * Ability to maintain focus in a high-pressure environment Additional Information... On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here. Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Discovery Global. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands. #Tech Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description Your Role at Raising Cane’s: The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Hires and terminates all hourly, non-management crewmembers, • Owns the onboarding, status change and payroll process for all hourly crewmembers, • Creates crewmember work and training schedules, • Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks), • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • 3+ years of restaurant or retail management experience, • New restaurant opening experience preferred, • GCSEs or equivalent required, some tertiary education preferred All your information will be kept confidential according to EEO guidelines. Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Amazon Web Services (AWS) is the leading cloud provider, providing virtualised infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’ multi-tenant infrastructure. AWS is looking for an exceptional Security Operations Centre (SOC) Manager, to work in a team of technical and non-technical experts, with experience in building and developing teams that excel, as well as experience in improving processes and response to events through automation and efficiencies. You will own and develop a team of high performing security engineers and incident responders to support UK customers and their cloud workloads. You’ll work in a high pace, high visibility environment to execute the team’s mission and continue to raise the security bar for our customers. You will have visibility at senior levels of government agencies, commercial institutions, and AWS including interaction with CISOs, CTOs, their staffs, and AWS senior leadership. You will be working within a broader team of industry-leading security experts working with UK customers to operate and continuously improve industry-leading security programs and processes. This broader team manages the underlying security programs and processes for personnel security, physical and logical accreditation, education, awareness and training and assurance. This role will contribute to the development of the team, at a high pace, in a high visibility environment, to execute the team’s vision. We’re looking for an experienced and self-motivated candidate who can prioritise well and can communicate clearly and compellingly. This Security Operations Centre Manager will have a broad and deep technical knowledge, specifically in the fields of operating system security, network security, cryptography, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. Among other duties, the SOC Manager will:  Provide leadership, strategy and direction to the operational team for security operations for the UK region.  Build, develop and maintain SOC policies, procedures and processes that enable an effective and efficient region  Ensure information and security data is continuously collected, correlated and analysed to detect external and internal threats and vulnerabilities to our services  Gather evidence, evaluate risk and deliver a plan to respond to contain and remove security threats as quickly and safely as possible  Define and review key security performance indicators that ensure service delivery and service improvements  Ensure integration and handover of new security services within the monitoring and detection capability  Develop and create reports for management updates and escalations using key program performance metrics  Optimise tools and processes that prepare the SOC to respond to security threats of the future  Engage with AWS colleagues and customer leadership teams on a regular basis Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: • Bachelor's degree in Computer Science, Information Security, or a related field, • Knowledge of security of web services, video content protection technologies, cryptography, network security protocols and operating system security, • Experience in managing and developing teams, • Experience in progressive work within a software security team or related operating environment, • Experience applying threat modeling or other risk identification techniques or equivalent, • information security professional certification (SANS GIAC, CISSP etc.), • Master's degree in Computer Science or a related field, • Knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques, • Experience managing remote team members Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (___) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: If you are passionate about careers guidance and want to enable the next generation of career professionals, your work will see you supporting students and graduates as they prepare for life beyond university. Your work will enable them to create actionable career plans, get high quality support and guidance, and help them to identify and develop their interview skills. It's a great opportunity for you to be part of helping to shape confident, capable, and informed future professionals. The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions’ developments, including work placement opportunities and achievements. Duties: • To communicate with our alumni and external stakeholder communities., • To populate and maintaining the alumni database., • To work with marketing distribute an alumni magazine/newsletter., • To provide content for the alumni publication., • To arrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders., • To encourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities., • To promote the alumni community to current students and external stakeholders., • To contribute to strategic planning for the direction of the alumni office., • To help maintain the alumni website, Careers and Placement platform, and online community., • To source discounts, benefits and services for alumni members and raising awareness of those., • To communicate with local businesses and organisations to arrange benefits packages for alumni members., • To keep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it., • To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey., • To promote any notable alumni success stories. Essential: • Hold Further or Higher Education level qualifications, • Achieved a minimum of GCSEs grade C or above in Math’s and English (or equivalent), • Good project management skills are required in this role, • You will be expected to work to deadlines and prioritise workloads, • Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders., • Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background, • Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses, • Qualified to degree level, • Professional qualifications in the areas of administration and marketing are desirable, • Experience of university administration or marketing duties, • Willing to work occasional weekends and evenings, and to go travel to our various campuses, • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

JOB PURPOSE As Buying Manager – Pantry, you will lead the development, performance, and integrity of our Pantry category: a curated collection of branded and unbranded products made by trusted partners who share our values. Working closely with Creative Studio, Operations, Finance, and our supplier community, you will balance craft, commerciality, and sustainability — ensuring every product earns its place on our shelves and delights our customers. ABOUT THE JOB Category Ownership & Commercial Performance • Own the Pantry category end-to-end, delivering strong commercial results while protecting quality and craft., • Drive performance against budget by identifying opportunities to remove costs where they do not add value., • Use data and insight to evaluate range performance, customer relevance, and space optimisation., • Maintain a strong understanding of competitor and market dynamics to inform strategy. Supplier Partnerships & Craft Community • Own and nurture the GAIL’s Craft Community for Pantry suppliers, acting as a trusted partner and ambassador for GAIL’s., • Build long-term relationships with both established and emerging suppliers, ensuring alignment with our values and standards., • Lead supplier selection, negotiation, contracting, and ongoing performance review., • Protect the integrity of our partnerships while delivering commercial growth. Range Development & Innovation • Proactively seek out exciting new partners and products that align with the creative vision for the Pantry., • Work closely with Creative Studio, NPD and Technical teams to deliver new and seasonal ranges., • Own the buying input into the Innovation Stage Gate process, ensuring on-time and high-quality launches., • Collaboration & Ways of Working, • Partner closely with Operations and Creative Studio to deliver the Pantry vision in a way that works operationally in our bakeries., • Engage Finance and Data & Insight teams to provide fact-based recommendations on range evolution and performance improvement., • Ensure merchandising space is used effectively to maximise customer relevance and commercial return. ARE YOU THE MISSING INGREDIENT • You’ll thrive in this role if you are:, • An experienced Buying Manager (or equivalent) with a strong track record of delivering results., • Commercially astute, with proven negotiation skills (including GAP-style approaches)., • Experienced in building and nurturing small supplier and partner relationships., • A confident and credible communicator, able to engage effectively at all levels., • Strategic and organised, with experience creating and delivering plans and forecasts., • Values-led and passionate about sustainability, ethical sourcing and improving the food system., • Someone who makes things happen and is excited by our ambition to be one of the best bakeries in the world. BENEFITS BAKED IN • Fresh bread daily to take home and share., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday + Bank Holidays., • Pension scheme., • Discounts and savings from high-street retailers and restaurants., • 24-hour GP service., • Cycle to work scheme.

Mobile Electrical Maintenance Engineer Cambridge Region Full Time Salary £40k - £46k (DEO) + Company Van (Plus Fuel Card) - Plus Travel time Paid + Flexible Benefits + Plus On Call Allowance (1-11) Summary Due to growth of local contracts, NG Bailey Facilities Services are recruiting a Mobile Electrical Maintenance Engineer to support our contracts in Cambridge Region providing PPM and reactive maintenance. Reporting to the Contracts Manager, you will deliver all Electrical statutory and reactive maintenance required across various contracts, some of these will include Schools/Educational Buildings, Commercial Buildings supporting the local engineering teams. The successful candidate will have a background in Electrical maintenance with relevant and current qualifications. This is a Mobile role, therefore a UK Driving License is required as a company van will be provided. Some of the key deliverables in this role will include: • Deliver Planned Preventative Maintenance relating primarily to Electrical Building Services Plant and System’s in-line with agreed programmes / SLA's in order to meet Client and Statutory Compliance., • Completing Remedial Works identified through PPM work undertaken and Reactive when requested., • Carry out planned, reactive and small works. Such as, emergency light testing, lighting upgrades, motor installations and fault diagnosis to building services equipment, • To maintain premises to an exceptionally high standard, • To ensure that all applicable site documentation is kept up to date and compliance records are maintained for the electrical systems as this will be regularly audited either by internal or external parties., • Assist with supervision of sub-contractor works ensuring compliance and adherence to applicable H&S standards when required. A electrical Technician working to a high standard of building services provision (planned and reactive) within a commercial occupied environment and with the utmost regard for customer service. You will hold current qualifications to include: • NVQ Level 2-3 (Electrical Discipline or City and Guilds equivalent), • 18th Edition, • C&G 2391 / AM2 would be advantageous, • Capable of undertaking Remedial and Reactive Repairs with minimal supervision., • IOSH Working / Managing Safely (Desirable), • Safe system of Work Procedure – PTW; RAMS etc (Desirable) We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Salary £40k - £46k (DEO) + Company Van (Plus Fuel Card) - Plus Travel time Paid + Flexible Benefits + Plus On Call Allowance (1-11), • Travel Time paid other than first and last half hour., • Sick Pay, • 25 Days Holiday plus bank holidays, • Pension with employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-JL1

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e –commerce, grocery, foodservices, and retailers such as our GAIL’s Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Own and implement site QA/QC strategies in alignment with wider business goals., • Monitor and report on quality KPIs in collaboration with production teams., • Lead quality investigations, customer complaint analysis, and corrective action planning., • Maintain HACCP programs and ensure all staff receive appropriate training., • Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports)., • Drive reduction in non-conformances and ensure specification adherence., • Coordinate internal and external audits, achieving AA/Green status across all., • Promote best practices in food safety, hygiene, and risk management., • Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: • BSc in Food Safety or related field (required), • 5+ years' experience in Food Manufacturing, ideally in a technical role, • Level 3 HACCP Certification or higher, • Lead Auditor qualification (preferred), • Strong knowledge of Retailer Codes of Practice, • Experience with high care environments and bakery/ambient products, • Proven track record in leading BRCGS and regulatory audits, • Expertise in root cause analysis, microbiological data interpretation, and non-conformance management, • Effective at influencing senior stakeholders and driving change, • Strong Microsoft Office skills, especially Excel What’s in it for you? • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e –commerce, grocery, foodservices, and retailers such as our GAIL’s Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Own and implement site QA/QC strategies in alignment with wider business goals., • Monitor and report on quality KPIs in collaboration with production teams., • Lead quality investigations, customer complaint analysis, and corrective action planning., • Maintain HACCP programs and ensure all staff receive appropriate training., • Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports)., • Drive reduction in non-conformances and ensure specification adherence., • Coordinate internal and external audits, achieving AA/Green status across all., • Promote best practices in food safety, hygiene, and risk management., • Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: • BSc in Food Safety or related field (required), • 5+ years' experience in Food Manufacturing, ideally in a technical role, • Level 3 HACCP Certification or higher, • Lead Auditor qualification (preferred), • Strong knowledge of Retailer Codes of Practice, • Experience with high care environments and bakery/ambient products, • Proven track record in leading BRCGS and regulatory audits, • Expertise in root cause analysis, microbiological data interpretation, and non-conformance management, • Effective at influencing senior stakeholders and driving change, • Strong Microsoft Office skills, especially Excel What’s in it for you? • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e –commerce, grocery, foodservices, and retailers such as our GAIL’s Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Own and implement site QA/QC strategies in alignment with wider business goals., • Monitor and report on quality KPIs in collaboration with production teams., • Lead quality investigations, customer complaint analysis, and corrective action planning., • Maintain HACCP programs and ensure all staff receive appropriate training., • Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports)., • Drive reduction in non-conformances and ensure specification adherence., • Coordinate internal and external audits, achieving AA/Green status across all., • Promote best practices in food safety, hygiene, and risk management., • Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: • BSc in Food Safety or related field (required), • 5+ years' experience in Food Manufacturing, ideally in a technical role, • Level 3 HACCP Certification or higher, • Lead Auditor qualification (preferred), • Strong knowledge of Retailer Codes of Practice, • Experience with high care environments and bakery/ambient products, • Proven track record in leading BRCGS and regulatory audits, • Expertise in root cause analysis, microbiological data interpretation, and non-conformance management, • Effective at influencing senior stakeholders and driving change, • Strong Microsoft Office skills, especially Excel What’s in it for you? • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients’ affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We’ll help you succeed You'll be an Assistant Manager in the Financial Services Advisory (Internal Audit) team, where you'll have the opportunity to work on a variety of engagements, gaining experience in planning and delivering internal audit assignments and on regulatory advisory engagements. You'll play an important role in developing and maintaining deep client relationships. You'll have the opportunity to further develop specialist sub sector, technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team and its clients in London. You'll be someone with: • Demonstrable experience in the delivery of internal audit reviews within the financial services sector, particularly in the insurance sector, and reporting to Audit Committees and/or regulatory assurance reviews, • Functional knowledge of the UK regulatory environment with deeper knowledge of some Financial Services sub sectors and the risks that they face, • Understanding of risk management and internal control, • Strong analytical and problem solving skills, with the ability to present information in a clear and concise manner, • Sound technical knowledge of financial products and / or customer-facing regulated activities You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Major UK Brand. The development and delivery of their London Boutique programme. 12-month fixed term contract Your new company Hays are proudly working with one of the UK's most recognisable brands to help them find a retail design manager. The role will play an integral part of the design and delivery of a new programme of luxury boutiques in central London that will have a high-end focus on customer experience. Your new role As a key member of the experience design team, the Retail Design Manager will be responsible for shaping the design strategy and delivery of the retail estate. This spans flagship stores and high-end concession locations. The role will provide creative leadership and retail design expertise that strengthens brand presence, customer engagement and commercial performance across physical retail touchpoints. The post-holder will oversee the end-to-end design process – from customer & operational insight and brief development through to concept, technical design, prototyping, landlord approvals, construction and final activation – ensuring every retail environment embodies the brand's principles, style and commercial aims. What you'll need to succeed Proven experience designing and delivering physical retail environments and experiential retail.Knowledge of retail operational considerations. Strong understanding of end-to-end retail design development: concept design, detailed design packs, technical drawings, material specification, prototyping, FFE development, and signage/wayfinding. Experience in managing and coordinating with retail construction partners, QS, architects, design agencies, M&E consultants, landlords and general contractors. People management experience: managing agencies, internal teams, consultants and contractors. Knowledge and a keen interest in consumer trends and innovation, such as offerings, products, ideas and innovations across industries, brands and technologies to inspire future retail concepts. Exceptional communication and stakeholder relationship skills. What you'll get in return The role is offered on a 12-month fixed-term contract, but it will be subject to the organisation's standard employer and benefits package. Details of which can be provided upon request.Salary will be dependent on experience, within the £70,000 to £80,000 range. Hybrid and remote working options available. Please enquire for a full job description. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4756410

Educational Institution are hiring for a Senior Facilities Manager Your new company You will be joining a prestigious, high‑profile educational and cultural institution based in central London. The organisation operates in a vibrant, public‑facing environment with multiple buildings, busy footfall, and a year‑round schedule of events, performances, and community activity. With a strong commitment to excellence, safety, and an exceptional user experience, the organisation places its Estates team at the heart of its operations. You’ll be part of a dedicated professional community that supports students, staff, and thousands of visitors each year. Your new role As Senior Facilities Manager, you will be responsible for the smooth day‑to‑day running of all operational estates services across several sites. Reporting into the Director of Finance, you will manage a broad remit including building maintenance, security, soft services, health & safety, and contractor management.You will lead operational teams, set clear priorities, and ensure exceptional service delivery across the estate. Key responsibilities include: • Delivering the Estates strategy and overseeing all operational activity., • Managing hard and soft service providers, ensuring SLA and KPI performance and driving continuous improvement., • Overseeing all security operations—including access control, key management, CCTV, and out‑of‑hours incident response., • Working closely with the Health & Safety Manager to ensure compliance and robust risk management., • Managing contracts across mechanical, electrical, fire services and other critical building systems., • Maintaining asset registers and operational documentation., • Leading and monitoring project work within the Estates remit., • Significant experience in Estates or Facilities Management, ideally in a public‑facing environment., • Strong leadership skills with proven experience managing large, multi‑disciplinary teams., • Excellent communication, organisation, and the ability to remain calm under pressure., • Experience managing contractors, suppliers, and outsourced teams., • Ability to prioritise, make quick decisions, and take ownership of issues from start to finish., • Good Microsoft Office skills, particularly Excel., • Strong technical understanding of building operations and maintenance., • A customer‑focused approach with the ability to work effectively with people at all levels., • A good general education, including GCSE Maths and English (A–C or equivalent)., • Health & Safety knowledge (IOSH/NEBOSH desirable)., • IWFM or degree‑level FM qualification (desirable).Desirable:, • Listed building knowledge, • Maintenance experience, • Experience in Higher Education or performing arts venues, • Procurement and change management experience, • AutoCAD LT skills, • A collaborative, supportive working culture, • Opportunities for professional development, • Exposure to unique and dynamic estates challenges, • The chance to work in a vibrant environment that hosts hundreds of public events each yearThis is an excellent opportunity for an experienced facilities professional looking to make a real impact in a high‑profile London setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4765746

Hard Services Operations Manager leading a Mobile Engineering team across East London and Essex Operations Manager East London & Essex Permanent – Mostly remote working with occasional travel to client sites Salary Range - £47,500 - £49,999 plus company standard benefits Your new company Haysare delighted to be working with our client, one of the UK's biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and retailers, to hospitals, schools andgovernment offices. Our client has nearly 100,000 members of staff across over100 office locations and thousands of customers and services offered acrossthe country. Your new role • Manage and develop a team of supervisors and engineers across the Hard Service disciplines, driving high performance and professional standards., • Ensure efficient scheduling of planned maintenance, statutory compliance, and reactive works to achieve 100% statutory and 95% routine PM completion., • Take ownership of budget performance, WIP management, and capacity forecasting to ensure profitable service delivery, • Champion Safety & Quality by driving proactive QHSE management across all operations, including audits, toolbox talks, and compliance checks., • Build strong client relationships and ensure exceptional service delivery., • Identify opportunities for additional chargeable works and reduce reliance on subcontractors through self-delivery.What you'll need to succeed, • Technical qualification (ONC or equivalent) in Building Services or Engineering, or significant service delivery experience., • Excellent planning, organisational, and influencing skills., • Commercially focused with a strong understanding of SLAs and KPIs., • IT proficiency and ability to work to deadlines with accuracy. 4760591

Manager needed with experience in resales and staircasing Resales and Staircasing ManagerTemporary 3 months initially with potential to be extendedCompetitive RatesHybrid – 3 days a week in the office in Central London Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of 7 staff, 5 officer level and 2 administrators. As the successful candidate you will be responsible for the below: • Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners., • Ensure all enquiries and transactions are efficiently managed within agreed SLAs., • Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements., • Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary., • Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. 4769288

As Coffee Category & Commercial Manager, you will translate our strategic vision into a scalable and commercially robust made to order beverages range across our bakeries leading pricing, forecasting, market insights, category economics, and long-term planning of key levers to enable sales growth. This role is highly collaborative, ensuring that strategic supplier decisions, innovation, and operational design are shaped with the right stakeholders ensuring our made drinks proposition delivers exceptional customer experience, sustainable sales growth, and strong profitability at scale. ABOUT THE ROLE Scaling Quality with Commercial Impact GAIL’s mission is to scale quality and craft, with impact. To support business goals, this role delivers coffee and made-to-order beverage sales, customer experience, and profitability targets through strong category fundamentals and disciplined execution. • Translate coffee vision into clear, commercially viable category plans that scale across every bakery., • Balance quality, craft, operational reality, and commercial return in all category decisions, setting out clear commercial briefs that will maximise impact of each season., • Act as a custodian of category integrity, ensuring growth never compromises quality mission and customer promise while enabling cross-functional high performance. Category Commercial Ownership • Own the commercial framework for the coffee category, including pricing, range and margin., • Lead category forecasting, volume planning, and modelling, working closely with the finance, procurement and supply chain teams, • Apply deep understanding of range complexity, customer behaviour, and market trends to generate actionable commercial insights and plans., • Translate strategic objectives into executable commercial plans that bakery teams can deliver consistently., • Track and analyse category performance across sales, margin, mix, waste, and equipment utilisation., • Use market, customer, and competitor insight to shape recommendations and prioritise action., • Lead post-launch reviews and continuous optimisation, ensuring learning is embedded as the business grows., • Role model how quality-led, commercially sound decisions drive customer satisfaction and long-term sales growth., • Partner with marketing to ensure promotional opportunities and messaging are leveraged to deliver sales performance. Enabling Growth through key commercial levers and supplier relationships • Own the coffee equipment strategy as a core commercial and operational lever, in alignment with agreed strategic goals and vision., • Lead commercial and performance management of category suppliers, including bar equipment., • Define equipment standards and future roadmaps that support quality, speed of service, labour efficiency, and innovation., • Lead specialist equipment evaluations and recommendations and lead process to secure stakeholder agreement., • Build and own capex business cases, including ROI., • Partner with the Coffee Operations Manager to ensure that equipment range and bar lay-out seamlessly integrates with agreed operational flow and growth aspirations., • Partner with Procurement and Property teams to enable best quality, service and price., • Work with Coffee Product Development Manager to identify and introduce partners who can support our long term growth and innovation goals. ARE YOU THE MISSING INGREDIENT • Commercially strong and with good financial literacy, with a hands-on approach to pricing, market reviews, and performance analysis., • Highly collaborative, working seamlessly with cross-functional teams to align priorities and deliver shared goals., • Skilled at navigating governance and sign-off processes while maintaining momentum and clarity of intent., • Brings teams together to move complex projects forward without losing sight of the original vision., • Articulate and confident communicator, able to influence and inspire at all levels., • High attention to detail with the ability to zoom out to broader commercial and strategic objectives., • Strong sense of ownership and pride in delivering work to a high standard., • Excellent presentation and facilitation skills, able to land insights and recommendations clearly., • A genuine love for coffee, using it as a foundation to inspire teams and elevate standards across the business. BENEFITS BAKED IN • Free food and drink when working, • 50% off food and drink when not working, • 25 days holiday + Bank holiday, • Buying & selling holiday scheme, • long service holiday, • Pension Scheme, • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Development programmes for you to RISE with GAIL’s

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Supply Chain Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Manage end-to-end supply chain operations, ensuring goods are ordered, delivered, and stocked efficiently to meet operational and production requirements., • Build and maintain strong supplier relationships, manage purchase orders, monitor deliveries, and resolve issues promptly. Maintain optimal stock levels, track shelf life, and conduct monthly stock takes to ensure accuracy and reduce waste., • Forecast stock requirements, oversee the introduction of new ingredients and packaging, and manage the phase-out of delisted products. Drive continuous improvement initiatives and lead process changes aligned with company values., • Lead, coach, and develop the supply chain team to ensure capability, engagement, and a culture of accountability., • Provide training opportunities to build skills and support professional growth., • Monitor key metrics such as customer complaints, shortages, and stock write-offs., • Ensure accurate month-end reconciliations and productivity improvements through regular reporting and analysis. Our team tells us you will be a great addition if you have: • Experience in supply chain or operations management, ideally within food production, manufacturing, or other fast-paced environments., • Proven leadership and team management skills, with experience coaching and developing staff., • Strong Microsoft Office proficiency, particularly Excel for data management and reporting., • Excellent communication, organisation, and problem-solving abilities, with strong attention to detail., • Ability to manage multiple priorities, drive efficiency, and maintain accuracy under pressure., • A proactive mindset focused on continuous improvement and operational excellence. What’s in it for you: • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday + bank holidays, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

#NotAsparePart Come and join us as a results driven Spares Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Spares Manager, youll be committed to delivering an outstanding level of service, and youll be professional, driven and enthusiastic. The Spares Manager role is part of the wider branch team, and the key to success will be c... ZIPC1_UKTJ

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a ... ZIPC1_UKTJ

A solid understanding of excellent customer service practice. Independent mental health support service. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts.

Job Description New Business Manager - Home/Field Based - London Up to £48,000 depending on experience - uncapped bonus potential, company car or car allowance and excellent company benefits In this role, you will be responsible for identifying, securing, and managing key accounts, driving sales growth, and building long-term relationships with our clients. Your ability to understand client needs, coupled with your passion for food, will be key in delivering tailored solutions that exceed expectations. Role responsibility & Key Accountabilities: • To win Commercial new business, with customers whose food spend is between £300,000 to £2m per year, via active prospecting and by managing a pipeline of prospect opportunities., • To build cross functional relationships with prospect customers on your pipeline so that they see Brakes as their next supply partner and approach you when looking to review suppliers., • Achieve and exceed sales and margin targets in line with the National Account New Business budget., • To liaise and influence your cross functional matrix team colleagues to deliver high quality tender submissions within the guidelines of the approvals and procedures process in place, • To work with the new business implementation team and lead the launch of new business wins., • To work within the wider UK group to identify joint opportunities for securing new customers, • To be a proactive member of the National Account team by assisting development of business goals, objectives and strategic initiatives, and supporting colleagues as required. You: You’ll live and breathe Customer First, with an innovative and agile approach to identify new ideas and methods. You’ll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient – accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do. Required skills and competencies: • Experience in a similar role would be beneficial, • Superb customer relationship and rapport-building skills., • Excellent communication skills, both internally and externally., • High level of structured solution selling and negotiation skills, • Good commercial acumen and knowledge of the key profit levers, • Results driven, • High energy levels and the ability to perform in a fast-moving and pressured environment and deliver to tight deadlines, • Proficient with all aspects of technology when building presentations and evaluating tenders using powerpoint and excel What you’ll get: • A competitive salary, • Huge discount on all sorts of lovely food and award-winning products, • Generous holiday allowance, with option to purchase more, • Recognition awards and Incentives, • Pension, • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility, • And much more…. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you.

We're looking for a General Manager with a passion for real ales and wines; and the ability to build a focused, customer led team. We require a manager who is skilled and experienced at building strong relationships both with the affluent local community and with the small team, but never forgetting

£27,040 - £37,333 per annum | 30 days holiday (pro rata) | 10% in store discount \n Everyone at Lidl brings something different to the table — but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. \n Just like you. \n Please apply to this opening for roles in the following areas: London \n This isn’t just an apprenticeship, it’s a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We’ll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. \n We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University. Within four years, you’ll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. \n And don’t forget, you’ll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. \n \n\n\n\n\nWhat you'll do\n\n\n Here’s a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at \n Year 1: You’ll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. \n Alongside your role you’ll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. \n Year 2: You’ll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. \n Alongside your role, you’ll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. \n Year 3: Continuing your Deputy Store Manager role, you’ll build on your experience and skill set to take even more of an active role in your store’s success. \n Alongside your role, you’ll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. \n Year 4: Here’s where you take on your official title of Store Manager-in-Training. \n \n Alongside your role, you’ll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. \n Once you’ve successfully completed year four, you’ll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you’ll also be fully equipped to lead a store team of your own. \n\n\n\n\nWhat you'll need\n\n\n\n \n In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. \n We recognise that every person’s journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. \n\n\n\n\nWhat you'll receive\n\n\n\n

Summary 39,600 to 48,950 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, youll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, youll play a huge part in creating a place where you and your whole team can do your best work. Youll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Digital Platforms Manager is required by my well known and respected client who are a household name within the food, hospitality & retail sector. They are looking for a creative candidate who can manage their digital platforms with a focus on developing their YouTube & Video Channels coupled with their expanding Podcast and Audio Channels whilst also keeping their well established Website and SEO activities at the forefront of their sector. They work a hybrid model with 1-2 days onsite in their London HQ and offer excellent flexible benefits in a creative, friendly and supportive company culture. Your responsibilities will include: YouTube & Video Channel Management Own the strategic management of the clients YouTube channels through Fremantle, ensuring content is optimised for discovery, retention and growth. Work closely with The Head of Publishing, The Head of Social Media and production teams to shape video formats that perform across long-form, short-form and evergreen content. Analyse performance data to identify new and emerging channels, formats and series experiencing rapid growth, and scale them effectively. Optimise metadata, thumbnails, publishing cadence and playlists to maximise reach, watch time and revenue. Collaborate with ad-tech partners to maximise video monetisation while maintaining a high-quality user experience. Podcasts & Audio Revenue Support the development and optimisation of the clients podcast content across platforms Work with commercial and ad-tech partners to grow podcast advertising and sponsorship revenue. Monitor listener growth, completion rates and discoverability, using insights to inform future content and commissioning decisions. Identify opportunities to repurpose audio content across CRM, web and video platforms to maximise reach and ROI. Website Management & UX Originate, manage and deliver content across the clients website, driving a best-in-class customer experience through continuous UX improvements. Act as the product owner for site developments, working closely with developers to brief, test, and implement new features. Execute digital campaigns for key business initiatives, optimising the site and channels for major calendar moments (eg Christmas, Easter). Build and maintain websites for the franchisees, providing CMS training and governance for international partners. Build exciting brand partnerships across platforms to give value. SEO, Discovery & Performance Lead the SEO strategy using tools such as SEMRush to identify growth opportunities and increase ad revenue across written, video and evergreen content. Monitor site health and stay ahead of Google algorithm changes, proactively adjusting strategy to protect traffic and revenue. Identify emerging search, video and content trends, spotting fast-growing formats, themes and channels Regularly report on search performance, website health, audience behaviour and CRM metrics to the wider business. Manage and drive user reviews to boost SEO authority, trust and engagement. Content & CRM Own the content calendar across website, video and CRM, ensuring alignment with brand objectives, seasonality and emerging trends. Manage the CRM platform end-to-end, including building, deploying and optimising email campaigns on Oversee digital updates for Awards, ensuring social purpose is clearly reflected and discoverable. Stakeholder, Revenue & Governance Work cross-functionally to ensure a cohesive brand experience across all digital touchpoints. Partner with our ad-tech company to maximise online revenue through video, display and audio advertising, using AI and machine learning where appropriate. Work closely with the Brand Director and Data Protection Officer to ensure all digital, video and CRM activity is fully GDPR-compliant. WHAT YOU NEED TO KNOW In-depth knowledge of SEO best practices, including strong technical SEO expertise. Proven experience managing high-traffic websites and content-led YouTube or video channels. Strong understanding of digital advertising, including video and podcast monetisation. High proficiency in CMS platforms, SEO tools and performance analytics. Knowledge of Klaviyo A strong grasp of data protection laws and GDPR. The ability to turn performance data into clear, actionable content and channel strategies. A meticulous eye for detail across copy, design and functionality. A genuine passion for the digital landscape, with curiosity for emerging platforms, creators and fast-growing content formats. This is a fantastic opportunity to join a very well positioned company and brand, please send your CV in the first instance and if relevant you will be contacted with full role and company information. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

BY WMS Engineer/BY WMS Senior Engineer 6 Month contract initially Location: Hybrid - Max 2 days p/w onsite in London or Castle Donington Rate: £market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a BY WMS Engineer/BY WMS Senior Engineer to join the team. As a Senior BY Dispatcher WMS Engineer, you will be at the forefront of our warehouse operations, playing a pivotal role in optimizing our warehouse management system for efficiency and accuracy. Leveraging your deep expertise in WMS systems, you will design, build implement, and continuously enhance our systems to ensure seamless coordination of inbound and outbound logistics. Your responsibilities will include configuring WMS, overseeing system integration, monitoring Real Time data flows, and troubleshooting any issues to maintain uninterrupted operations. Your role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success Key Responsibilities: • Assessing client business requirements and opportunities, • Leading design, configuration, and implementation of JDA Warehouse Management Systems, • Analyzing and optimizing components of the solution to take advantage of best practices., • Work with all appropriate parties to effectively estimate project timelines and deliverables., • Recognizing and highlighting incremental improvement opportunities with existing clients, • Writing functional specifications for modification, interface, report, and label requirements, • Authoring and/or reviewing system and procedural documentation throughout the project., • Design and Development of configuration changes over BY WMS system as per requirement., • Engineer software changes (new features) to satisfy customer requirements., • Engineer fixes to resolve software defects., • Design technical solutions based on customer specification document., • Create and execute test plans to verify software quality. Document test results., • Provide regular updates on progress to lead engineer and/or project manager., • Contribute in daily stand-up meetings with project teams., • CI/CD Jenkins and Pipeline management of the BY WMS is most welcome Key Skills: • Configure and optimize BY/JDA WMS Dispatcher components using strong product knowledge, industry best practices, and performance enhancement techniques., • Lead the design, configuration, and implementation of Blue Yonder (JDA) Warehouse Management System (WMS) solutions based on client business requirements., • Engineer new features and system enhancements to meet evolving customer needs, including design and development of configuration changes within the WMS., • Upgrade WMS Dispatcher to the latest versions (2024 and above) and ensure compatibility, stability, and optimal performance post upgrade., • Analyze and optimize WMS components to improve efficiency, reliability, and operational performance., • Develop technical solutions based on functional and customer specification documents, ensuring alignment with business goals., • Write comprehensive functional specifications for system modifications, interfaces, reports, and label requirements., • Develop and deliver defect fixes in a timely manner, ensuring minimal business disruption., • Create and execute detailed test plans, thoroughly document results, and ensure high-quality software delivery., • Contribute actively to project ceremonies, including daily stand-ups, cross-functional discussions, and design reviews., • Provide regular progress updates to lead engineers, project managers, and key stakeholders., • Assess client business needs, identify improvement opportunities, and propose effective solutions to enhance customer value., • Estimate project timelines, deliverables, and resource requirements in collaboration with project stakeholders., • Recognize and highlight continuous improvement and value add opportunities for existing clients., • Author and review system documentation and procedural guides throughout the project life cycle to ensure knowledge continuity and clarity., • Utilize strong PL/SQL and Shell Scripting expertise to support system configuration, automation, and troubleshooting., • Azure Cloud Technology knowledge, • React JS, Java, Python experience., • Power BI and JasperSoft Reports development., • Warehouse Automation Experience such as SSI, Dematic, Beumer, KNAPP, • CI/CD Jenkins and Pipeline management of the BY WMS is most welcome., • Experience in any other WMS like BY WMS Cognitive, Manhattan, Oracle This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Key Responsibilities RoR Product Ownership & Strategy • Define the vision, scope and functional boundaries of CLIENT's Record of Reference platform in collaboration with CLIENT and in line with the principles laid out., • Own the product roadmap for a minimal core that serves as the system of record without duplicating downstream processing systems., • Lead structured product evaluations, RFPs and vendor assessments for RoR-related components (core, ledger, customer/static data, workflow)., • Own PoCs and pilots to validate functional fit, integration complexity, scalability and regulatory compliance., • Own end-to-end requirements from regulatory, operations, finance, payments and FX stakeholders., • Translate requirements into clear epics, stories and acceptance criteria., • Define golden sources for customer, account, product, limits and reference data., • Ensure strong data governance, lineage and auditability in line with regulatory expectations., • Own the integration model between the RoR and surrounding platforms (payments, FX, AML, finance, reporting, client channels)., • Ensure API-first, event-driven or service-oriented integration approaches are followed., • Embed regulatory requirements (UK PRA/FCA, audit, reporting, controls) into RoR design from day one., • Partner with Ops and Finance to ensure the RoR supports reconciliations, GL alignment, controls and operational reporting. Essential • Product Owner or Product Manager experience on core banking, ledger or system-of-record platforms within a regulated bank., • Experience in implementation of cloud/composable banking solutions for banks or equivalent would be desired., • Strong understanding of minimal core/composable banking architectures., • Proven experience running product evaluations, PoCs and vendor selections., • Experience working with wholesale, transaction banking or B2B-focused banks., • Exposure to payments, FX, finance, AML or reporting platforms and how they consume core/reference data., • A clearly defined, lightweight Record of Reference that is stable, auditable and scalable., • Reduced architectural complexity and duplication across CLIENT platforms., • Faster onboarding of new products, markets and partners., • Clean integrations that allow CLIENT to evolve payments, FX and channels independently of the core.

Salary: £26,436.90 per annum plus £5023.71 London weighting Location: Greenwich Contract: Permanent Hours: Full time 35 hours Closing date: Wednesday the 25th of February at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. Are you a passionate person who wants to shape the future of our Greenwich Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager. This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop. If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you! About you You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do. How to Apply Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: About Shelter Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Customer Success Manager About Us We're a fast-growing InsurTech start-up at a pivotal moment in our journey. As we scale our innovative SaaS platform, we're building a world-class Customer Success function from the ground up-and we need an exceptional leader to make it happen. The Role This is a rare opportunity to shape and lead our Customer Success function from scratch. You'll be the architect of how we engage, support, and delight our insurance clients, while setting the foundation for a team that will grow alongside our business. As our Customer Success Manager, you'll be the trusted partner our clients rely on. You'll combine strategic relationship management with hands-on technical expertise, delivering compelling platform demonstrations and ensuring our clients extract maximum value from our solution. What You'll Do You'll build our Customer Success playbook from the ground up, establishing processes, metrics, and best practices that will scale with us. Working directly with insurance clients, you'll understand their unique challenges, demonstrate our platform's capabilities, and guide them toward success. You'll be equally comfortable presenting to C-suite executives and working through technical implementations with operations teams. What We're Looking For You have demonstrable experience in the InsurTech space or have worked as a vendor providing SaaS platforms to insurance companies. You understand the insurance landscape, speak the language, and know what matters to these clients. You've built something from nothing before. Whether you've established a Customer Success function, led a new team, or pioneered a strategic initiative, you know what it takes to create structure from ambiguity and have the leadership experience to pull it off. You're technically confident, capable of delivering engaging product demonstrations that showcase real business value. You're also exceptional client-facing, building relationships that turn customers into advocates. Why Join Us You'll have genuine autonomy to build this function your way, with the backing of a leadership team committed to customer success. You'll work at the intersection of insurance and technology during one of the industry's most transformative periods. And you'll have the opportunity to grow into a leadership role as we scale. If you're ready to make your mark and build something meaningful, we'd love to hear from you.

SRO Design & Build Manager Location: Royal Tunbridge Wells/London Job Type: Permanent Work Setup: Hybrid - 1 day in the office Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a SRO Design & Build Manager to join Robert Walters as a Consultant. As a Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What You'll Do • Convert UX designs into production-ready code, optimize experimentation tools, execute tests, and support ongoing design-driven experimentation., • Support UX design and development by translating Figma designs into accessible, responsive, and interactive website components that are user-centric and aligned with brand standards, ensuring WCAG Level A/AA compliance., • Build and integrate website components, especially within Optimizely, applying Front End best practices to ensure accessibility, performance, and cross-browser compatibility., • Design, build, and manage end-to-end experiments, from ideation to deployment, ensuring effective execution and accessibility compliance., • Manage the full test life cycle in Optimizely, including setup, configuration, and launch of experiments., • Analyse the customer journey across multiple channels, using qualitative and quantitative insights to identify pain points and drive accessible, data-informed website improvements., • Translate insights into actionable initiatives, prioritize opportunities, and develop a strategic roadmap for continuous, accessibility-focused website optimization., • Leverage design system expertise to ensure consistent, scalable, and accessible website components and experiments, aligning with financial industry compliance, security, and brand standards. What You Bring • Hands-on experience designing, implementing, and analysing website experiments., • Strong proficiency in HTML, CSS, JavaScript, and jQuery, • Solid UX/UI and Front End development expertise, • Hands-on experience with Figma, • Strong coding skills combined with UX thinking and working knowledge of scalable design systems., • Experience within financial services preferred. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

The Customer Success Manager is responsible for supporting customer retention, adoption, satisfaction, and long term value across the organisation's customer base. This role owns the post sales customer experience, combining Customer Success leadership with operational responsibility for Customer Support Delivery and External Application Support.The role contributes to a scalable customer experience that supports the company's growth ambitions. Key Responsibilities Customer Success Strategy and Delivery * Support the execution of the Customer Success strategy aligned to company goals * Contribute to adoption, retention, and expansion activities across the customer base * Support customer journey activities covering onboarding, adoption, value realisation, and renewal * Assist in improving customer satisfaction and retention performance Customer Support Delivery (Support Operations) * Support Customer Support delivery across contracted support tiers * Monitor support service levels, resolution times, and case quality * Assist with ticketing workflows, escalation processes, and support operations * Contribute to efficiency improvements through automation and knowledge base development * Work with Support, Product, and Engineering teams to improve customer experience Customer Health, Insights and Renewal Support * Support customer health scoring and churn risk monitoring * Participate in regular business reviews, adoption plans, and value assessments * Maintain reporting and dashboards for visibility into customer performance * Assist with intervention activities for at risk accounts and recovery planning Cross Functional Collaboration * Support Sales and Renewals teams with renewals, expansions, and customer coordination * Relay customer needs and feedback to Product and Engineering teams * Collaborate with Marketing on customer advocacy activities such as case studies and references * Align with Project Delivery teams on implementations and handoff processes Operational Excellence * Contribute to documentation, playbooks, and Customer Success processes * Support continuous improvement and data driven decision making * Assist with onboarding, training, and development within the team * Maintain awareness of compliance obligations (for example GDPR, ISO) * Support optimisation of Customer Success and Support tools and systems Customer Advocacy and Experience * Support customer feedback programmes including NPS and CSAT * Contribute to improvements in customer experience across touchpoints * Build relationships with customer stakeholders and represent customer needs internally Key KPIs * Net Revenue Retention * Gross Retention and churn rate * Time to Value * Adoption and utilisation metrics * Support SLAs including response, resolution, and backlog management * Customer Satisfaction and NPS * Renewal forecast accuracy * Reduction in incident volume and escalation rates Experience * Experience in Customer Success, Support, or Services roles within a SaaS or technology organisation * Exposure to support delivery and technical application support * Demonstrated ability to improve customer retention, reduce churn, and support customer growth Personal Attributes * Customer focused with a proactive mindset * Data driven with strong attention to detail * Collaborative, resilient, and comfortable working in fast paced environments Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

The role We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause. About the role · Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid. · Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere. · Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets. · Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items. · Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees. · Take on supervisory and leadership responsibilities in the Shop Manager’s absence. · Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems. · Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies. · Promote the charity’s mission in the local community and support local fundraising and promotional activities. About you · Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment. · Experience supervising, supporting, or closely working with volunteers or staff. · Experience of targets and understanding how shop income supports charitable services. · Strong organisational skills and ability to prioritise in a busy environment. · Confident communicator who can motivate and encourage others. · Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms). · Positive, proactive, and flexible, with a hands-on approach to shop work. · Able to work on a Rota including weekends and occasional bank holidays.

Gearset is the leading Salesforce DevOps platform empowering over 2500 global companies to do DevOps right. We are expanding our marketing team and seeking a dynamic Senior Product Marketing Manager. This pivotal role offers the opportunity to shape the narrative of our rapidly growing products and capabilities. This role will be an integral part of our DevOps Lifecycle team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and a proven track record of bringing them to market in a cohesive and impactful way. If you're eager to influence the future of Salesforce development and thrive in a fast-paced, collaborative environment, this is your chance to make a significant impact. What’s the opportunity for a Senior Product Marketing Manager at Gearset? • As the Senior Product Marketing Manager, reporting to the Head of Product Marketing, you will be instrumental in developing and executing go-to-market and product launch strategies, crafting compelling messaging, and enabling sales to effectively position our products in the market., • You will be a key partner to one of three Group Product Managers, who leads a team of PMs to spearhead the design and execution of key product strategy components within their portfolio. Together, you will jointly guide our products’ strategy and trajectory., • Drive Successful Product Launches: You will develop and execute impactful go-to-market strategies that result in successful product launches, exceeding revenue targets and market share goals. This includes deep market analysis, competitive positioning, precise target audience identification, and compelling messaging., • Elevate Product Perception: You will craft compelling product messaging and positioning that resonates with target audiences, clearly differentiating our offerings from competitors, and ultimately increasing brand awareness and positive product perception. You will own and maintain core messaging documents, ensuring consistency and clarity., • Empower Sales Performance: You will equip the sales team with the tools and resources they need to effectively sell our products, leading to increased sales effectiveness and closed deals. This includes creating impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training., • Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development., • Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led activities, using data to identify areas for improvement and optimise future initiatives, maximising marketing ROI and demonstrating clear impact., • Foster Cross-Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans., • Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing efforts are aligned with customer needs and desires., • Proven experience in product marketing with a focus on SaaS or enterprise software products. within a tech or software company, ideally with exposure to SaaS and enterprise sales., • Strong analytical skills with the ability to turn insights into actionable growth initiatives., • Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams and influencing senior stakeholders., • Experience in a high-growth company with a strong product-led growth motion., • Subject matter expert in technical products, • Salary is negotiable (depending on experience), • This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a month in the office), • Opportunity to join our Long Term Incentive scheme, • Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year, • Top end hardware provided, • Free lunch in the office, • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year), • Company Pension Plan (matching up to 5%), • Bupa health care, • Life Insurance & critical illness cover, • Discounted gym membership, as well as a range of health and wellness benefits\n#J-18808-Ljbffr

Join Dexata as a CRO & Experience Optimisation Manager – lead A/B testing, personalisation, and digital experience optimisation for global brands. Hybrid London/remote role for strategic, hands-on professionals passionate about driving measurable impact and scaling CRO frameworks. Job Title: CRO and Experience Optimisation Manager Experience: 3+ Years Location: Hybrid – London (1 day per week) / Remote Type: Contract-to-Hire Salary: Up to £50,000 Role Overview We are a London-based MarTech and experience optimisation agency working with global brands. We are looking for a CRO Manager to lead A/B testing, personalisation, and digital experience optimisation across both client projects and internal initiatives. In this role, you’ll have dual focus: • Strategic enablement – helping define and evolve the personalisation and optimisation strategy, ensuring it is scalable, governed, and future-ready., • Define and evolve personalisation and CRO strategies to support long-term client and business goals, enabling best-in-class customer experiences., • Act as Product Owner for testing and personalisation capabilities, ensuring roadmaps support scalability, governance, and innovation., • Collaborate with CMS product owners to enable seamless internal workflows that accelerate delivery and reduce operational overhead., • Align personalisation and CRO initiatives with broader MarTech, data, and content strategies.Capability Development, • Lead personalisation and optimisation workstreams during rollout of new journeys and capabilities across web and app platforms., • Drive integration of tools such as Adobe Target and CMS platforms (e.g. Contentful, Optimizely CMS) to support dynamic content delivery and behavioural targeting., • Create and maintain documentation to support onboarding, knowledge sharing, and operational consistency across client and internal teams., • Mentor junior team members, fostering skills and ensuring continuity of best practices.End-to-End CRO Execution, • Lead the full CRO and personalisation cycle: ideation > hypothesis generation > design & wireframing > build > QA > launch > analysis & insights., • Develop and maintain experimentation, personalisation, and optimisation frameworks that can scale across multiple clients and projects., • Collaborate with product owners, designers, marketers, and developers to generate and prioritise test ideas aligned with strategic goals., • Build, deploy, troubleshoot, and optimise experiments using Adobe Target, Optimizely or similar platforms., • Analyse test results using GA4, Adobe Analytics, and other analytics tools, providing clear, actionable insights to stakeholders., • Establish governance and reporting frameworks to ensure accurate tracking, tagging, and measurement.Cross-Functional Collaboration, • Partner with product, engineering, analytics, and content teams to embed personalisation into the digital delivery lifecycle., • Collaborate with clients, external vendors and internal stakeholders to deliver scalable, compliant, high-impact solutions., • Represent personalisation and CRO strategy in forums, workshops, and planning sessions.Tools & Skills, • Essential: Proven experience with CRO methodologies and tools like Adobe Target, Optimizely, GA4 and Adobe Analytics., • Familiarity with CMS platforms, particularly headless CMS (e.g. Contentful, Optimizely CMS)., • Experience with session replay and behaviour analytics tools (HotJar, Decibel, FullStory) is highly regarded., • Familiarity with GTM and tag management is also highly regarded but not essential., • Strong analytical skills and ability to translate data into actionable insights., • Excellent communication skills and experience working in cross-functional, multi-client or multi-market environments.Qualifications, • 3+ years’ experience in CRO, digital optimisation, or personalisation roles, ideally within an agency or client-service environment., • Demonstrated success in delivering both strategic enablement and hands-on optimisation., • Proven track record of running successful A/B tests, personalisation campaigns, and building scalable experimentation frameworks., • Experience working on large-scale or enterprise-level digital transformation programmes is a plus., • Comfortable managing multiple projects for high-profile clients while contributing to the growth of an agency practice.What We Offer, • The opportunity to shape and grow our Experience Optimisation practice within a fast-moving MarTech agency., • Work with global brands across multiple sectors, delivering measurable impact at scale., • A collaborative, insight-driven culture where your ideas directly influence client strategy., • Hybrid working: 1 day per week in our London office, with the flexibility to work remotely the rest of the time., • Ongoing training and development, including access to AI, automation, and experimentation frameworks to stay ahead in the field.

Sr. Manager, Incentive Compensation page is loaded Sr. Manager, Incentive CompensationApply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-579 Position Overview As the Incentive Compensation & Deployment Sr. Manager, you will play a critical role in designing, implementing, and optimizing incentive compensation plans and sales force deployment strategies that elevate sales performance and align with commercial goals. You will collaborate cross-functionally to ensure sales planning, role design, territory alignment, and incentive structures are both effective and compliant. Your leadership will directly influence the motivation of the sales force, enhance field execution, and enable the broader commercial strategy. We’re looking for: A strategic professional who can design and implement data-driven sales deployment and incentive strategies that align with business priorities A business planner who can drive improvements in sales force performance through actionable insights, compensation levers, and effective territory planning A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement A strong communicator who can simplify complex compensation plans for stakeholders at all levels A compliance-conscious optimizer who ensures all sales compensation and deployment processes are accurate, auditable, and aligned with industry standards Responsibilities Design and Oversee Incentive Compensation Plans Lead the design, execution, and continuous improvement of incentive compensation plans that drive sales effectiveness and motivation Ensure fairness, alignment with business goals, and compliance with regulatory requirements Own the incentive compensation payout processes, including audit, governance, and controls for eligible roles Lead and Manage IC & Deployment Team Set clear priorities and direction for the IC & Deployment team, ensuring alignment with business and functional goals Mentor and develop analysts to grow both technical expertise and strategic influence Build a culture of innovation, excellence, and accountability Sales Force Deployment Oversee the design and implementation of sales force deployment strategies, including role design, resourcing, territory alignment, and targeting Partner with sales leadership to ensure territory structures and role deployments support strategic goals and market coverage needs Implement Quota-setting Methodology Develop and validate quota-setting methodologies that reflect market opportunity and support performance optimization Lead accurate and timely payout calculations based on predefined metrics and compensation plan design Address inquiries from the sales team and conduct regular audits to maintain payout integrity Cross-Functional Collaboration & Best Practice Sharing Collaborate with analytics, finance, HR, and commercial leaders to ensure incentive and deployment strategies support broader business objectives Share insights and best practices across the organization to elevate the strategic role of sales operation Education and Experience Bachelor's degree in business, data science, economics, or related field required Experience in sales operations managing incentive compensation and/or sales force deployment Experience leading small to mid-sized teams, cross-functional projects Skills and Competencies Ability to design and implement sales force strategies—including role structures, resourcing, and territory alignment—that enable commercial growth Strong analytical skills with the ability to interpret complex sales data and generate insights that inform compensation and deployment decisions Ability to ensure compliance through the development of robust processes, governance, and controls for accurate IC calculations and audits Ability to think strategically to align initiatives with evolving business objectives and diverse go-to-market models Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic, data-driven environment Exceptional communication skills to clearly and confidently convey technical plans and deployment strategies to both technical and non-technical stakeholders Ability to collaborate effectively across commercial, finance, HR, and analytics teams to ensure sales operations strategies are integrated and impactful Physical Requirements Location: US / International Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (1)Senior Commercial Operations Manager - EU Distributor Markets ( hybrid)locations GB - United Kingdom (London - Office) time type Full time posted on Posted 8 Days Ago Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access. \n#J-18808-Ljbffr

The Senior Marketing & CRM Manager will play a critical role in shaping and executing a consumer-centric marketing strategy that enhances brand loyalty, drives client engagement, and strengthens customer relationships. Acting as the primary link between marketing and sales, this role will champion a client-first culture, ensuring strategies drive customer recruitment, retention, and lifetime value. RESPONSIBILITIES: • Support the Head of Marketing in the implementation and execution of all marketing activity in line with the businesses global strategy and objectives., • Lead CRM-driven marketing campaigns, collaborating with content and digital teams to enhance communication at all client touchpoints., • Define and optimize the client lifecycle strategy, from acquisition to retention and loyalty, leveraging insights to drive revenue and long-term value., • Plan and execute strategic client engagement activities, including entertainment, gifting, and exclusive experiences, ensuring alignment with sales objectives., • Own and enhance customer segmentation, ensuring targeted and personalized client engagement across all channels., • Develop and implement seasonal and localized retail marketing strategies, collaborating with store teams to drive footfall, customer engagement, and revenue growth., • Identify and develop local partnerships that enhance customer experience and expand brand reach for each store., • Manage guest lists and VIP experiences for brand events, ensuring personalized client interactions that drive loyalty and advocacy., • Partner with creative, PR, marketing and digital teams to amplify brand storytelling and ensure CRM and marketing efforts are fully integrated., • Act as the bridge between Marketing, customer, and Sales, ensuring seamless communication and execution of CRM initiatives., • Brief the store teams on the CRM initiatives and create selling tools to support the delivery of strategic objectives., • Manage and continuously refine the CRM database, ensuring data integrity, segmentation, and actionable insights., • Track, analyze, and report on key performance metrics, delivering insights to senior leadership., • Oversee CRM technology and tools, identifying opportunities for automation, personalization, and efficiency improvements., • Analyze our client data – client lifecycle and purchase patterns – to identify new opportunities and generate insights to inform growth opportunities across clienteling, marketing and client experience., • Work closely with the digital and content team to deliver best in class communications strategy across all client touchpoints., • Track, measure and maximize performance, reporting effectiveness on effectiveness summarizing the key insights and offering recommendations. QUALIFICATIONS AND EXPERIENCE: • Good understanding of Luxury Retail with some management experience or potential to manage, • Proven experience in CRM, marketing strategy, or client engagement, ideally within a luxury, retail, or premium brand environment., • Strong understanding of customer segmentation, data analytics, CRM platforms, and omnichannel marketing., • Experience in partnership development and local marketing activations to drive brand awareness and sales., • Ability to balance strategic thinking with hands-on execution, working across teams to drive CRM and marketing effectiveness.

Assistant Spa and Wellness Manager - London. Achieve Spa revenue, profit and customer satisfaction goals for the Spa and Wellness operation alongside the Spa Manager.

About CyberArk: CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk , visit our CyberArk blogs or follow us on X , LinkedIn or Facebook . Job Description Job Description We are looking for an experienced Talent Acquisition Partner that will lead our end to end recruitment process. You will join the EMEA TA team in our London office. You will bring a consultative approach to advising and training hiring managers whilst also finding top talent to help us continue our growth trajectory across both experienced and early career hiring. You will contribute to the development of a high-performance workforce, helping to grow our technology-focused business including Sales, Pre-Sales, Customer Success and Professional services across EMEA. You will collaborate with the employee community across the region assisting the Talent Acquisition Managerwith talent acquisition initiatives. Key Responsibilities: • Manage a full cycle recruitment Cycle End to End which includes shortlisting, screening candidates; organizing interviews with hiring managers, conducting reference checks, processing offers together with the drawing up and issuing of contracts of employment, • Recommend effective and tailored recruiting strategies to leaders and managers; support and coach them to make the right hiring decisions aligned to business needs, • Build and maintain relationships with our Recruitment Partner Library, • Ensure the most appropriate talent pooling strategy inclusive of sourcing candidates through Social Media(LinkedIn, Facebook, Indeed etc), networking events, local regional resources and university partnerships, • Work hand-in-hand with the Global and Local HR team and build communications alongside the Talent Acquisition Manager, EMEA, • Design bespoke assessment approaches for internal and external roles; support assessment methodologies, update the Career site ensuring the information is accurate and current #LI-HEH Qualifications • Experience of 6-8 years in-house recruiting experience, preferably within a technology company focused on permanent tech roles and across the EMEA geography., • Extensive full life-cycle recruiting experience from drafting the job spec, to posting jobs online, to screening applicants, and interviewing candidates at first stage, • Familiarity with a wide array of sourcing strategies and tools, • A creative thinker that will bring new and innovative solutions to the table, • Analytical mind, focused and dedicated with excellent relationship building skills, • Strong execution, organization, and communication – both written and verbal - skills, • Experience working with ATS (Smart Recruiter will be ideal) CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs. \n#J-18808-Ljbffr

Have previous experience as a Deputy or Assistant General Manager and a background in customer service-focused hospitality. EVERYMAN CENTRAL LONDON – ASSISTANT GENERAL MANAGER. As an Assistant General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experien

Catering Manager - London.We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted

WEKA is growing fast! We’re looking for smart, dedicated, driven individuals that want to help the world’s most innovative organizations solve complex data management challenges. We envision a future without compromise for our customers, so we’re creating a novel approach to data management that’s purpose-built for performance-intensive workloads in the cloud and AI era.We’re a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital and are backed by dozens of leading venture capital and strategic investors. Our flagship product, the WEKA Data Platform, is helping hundreds of the world’s leading research organizations and enterprises—including 12 of the Fortune 50—to achieve first-to-market results with AI, machine learning, and high-performance computing. We invite you to join us on this exciting journey. Our Culture WEKA is growing fast! We’re looking for smart, dedicated, driven individuals that want to help the world’s most innovative organizations solve complex data management challenges. “Everyone at WEKA works so hard, and we come together to do some really amazing things. It’s a rush to be surrounded by so much talent and brains here.” “One of the things I love about working at WEKA is that my diverse perspective is really valued and celebrated.” – Napua Leong, Sr. Manager, Corporate Communications Innovation is in our DNA. We’re committed to developing next-generation data solutions for our customers that don’t require compromises and challenge the status quo. We are aligned on a common vision and work together to find solutions. Individually, we move boulders. As a team, we move mountains. We’re helping to solve our customers’ most complex data challenges, and we won’t stop until they’re successful. Grow We strive to hire the best people and help to grow and develop their skills so they can advance their careers. Play We make time to have fun, laugh, learn, and celebrate our successes together. We believe in balancing hard work with time to rest, restore, reflect, and savor a job well done. WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. The WEKA Data Platform sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy. WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. Our ARR has past $100M and we are projecting 100% y-o-y growth. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey. What You'll Be Doing: AsVice President of Sales, EMEA, you will be responsible for driving revenue growth, leading and scaling the regional sales organization, and expanding WEKA’s footprint across Europe and the Middle East. This is a critical executive role that combines strategy, execution, and leadership. You’ll work closely with marketing, sales engineering, channel partners, and customer success teams to build and execute a comprehensive go-to-market strategy. As the VP of Sales, you'll: • Own and lead all aspects of sales across EMEA, driving new customer acquisition, expansion, and partner growth., • Reports directly to the Chief Revenue Officer. Will have significant interaction with the Executive Leadership Team., • Build strong relationships with strategic customers and partners across the region to understand their needs and help drive value with WEKA’s data platform., • Collaborate with Sales Engineering, Marketing, Product, and Customer Success to deliver a seamless customer experience., • Track, analyze, and report on performance metrics and forecasts to the executive leadership team., • 10+ years of experience in enterprise sales leadership roles, preferably selling highly technical products including AI/GPU Infrastructure, Cloud Infrastructure, HPC, Parallel File Systems, or advanced data platforms., • Proven success leading regional teams and consistently exceeding revenue targets., • Experience building and scaling go-to-market teams in complex, high-growth environments., • Strong understanding of EMEA’s diverse markets and the ability to navigate multi-country sales motions., • This role has extensive opportunity in the Middle East (Dubai and Saudi Arabia). Significant track record in those geographies are a must., • Ability to lead through influence, motivate teams, and build a collaborative culture., • Deep understanding of modern enterprise IT architectures, cloud ecosystems, and AI/data infrastructure is a strong plus., • Exceptional communication and negotiation skills., • Willingness to travel across the EMEA region as needed., • Strong preference that candidate is based in London. The WEKA Way: We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards. We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable. We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win. Concerned that you don’t meet every qualification above? Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA. WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \n#J-18808-Ljbffr

Retail Manager - Japanese pop-culture playground. Do you love leading people, driving sales, and creating amazing customer experiences? I'm looking for a Retail Manager who's as passionate about people as they are about performance.

We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 35 hours per week. As an Assistant Ca

Customer Data & Strategy Intelligence Manager (individual contributor) - 12-month + contingent worker.

Job Title: Associate Product / Clinical Marketing Manager (Oncology Diagnostics) Status: Full Time Division: Commercial / Marketing Location: London-based (hybrid), remote (EU) considered for exceptional candidates Travel: Ability to travel up to ~25% of the time (primarily for conferences, partner meetings, and launch-related activities) Salary: Competitive Reporting: CEO, with structured, hands-on coaching from an executive-level marketing and commercial strategy consultant with deep experience in oncology and diagnostics Company Today, precision medicine coupled with advanced diagnostics is taking over. However, those innovations in medicine come with an ever-increasing price tag driven by more expensive and complicated solutions making them less accessible unless we do something about it. Signatur Biosciences was established with the mission of making cutting-edge diagnostic tools accessible to more patients around the world. As a startup we have developed a technology to profile complex molecular signatures in a single reaction using qPCR machines already in place in every biomedical lab around the world. Signatur Biosciences is a startup based in London, UK and in Liege, Belgium. We're worried about accessibility in precision diagnostics and are building a team of individuals who share our passion for solving this problem through close collaboration and a sense of urgency. We're building a different kind of company, where employees think like owners, act with authority, and collaborate closely with one another. We are seeking a highly motivated and driven Associate Product / Clinical Marketing Manager to join our team. In this role, under the direction of the CEO and with close, hands-on coaching from an executive-level marketing and commercial strategy consultant with deep experience in oncology diagnostics, you will be responsible for leading and shaping the product marketing and go-to-market strategy, directly contributing to the preparation and execution of product launches, while also developing high-quality marketing content, supporting congress and event preparation, and building competitive and market intelligence. If you are an intellectually curious self-starter with a passion for precision medicine and oncology, we’d love to speak with you! About the role This is an early-career, high-impact role for someone who wants to build a career in precision oncology diagnostics marketing while taking real ownership early. Working closely with the CEO, senior external consultants, and internal R&D, clinical, and regulatory colleagues, you will play a leading role in shaping product positioning and go-to-market strategy, and will be directly involved in preparing and executing product launches for SigBio’s oncology diagnostics. Through hands-on execution and structured exposure to senior-level decision-making, a strong performer in this role is expected to grow into a senior marketing leadership position as the company scales. Main Responsibilities Product Positioning (Supported Leadership) • Lead the development and evolution of product positioning for SigBio’s oncology diagnostics, aligned with clinical evidence, access goals, and long-term corporate strategy, • Contribute directly to defining value propositions relative to existing gold-standard tests, including access-expanding and differentiated use cases, • Support corporate strategy workstreams by translating strategic hypotheses into clear, decision-ready marketing narratives and materials Go-To-Market & Product Launch (Leadership) • Play a central role in preparing and executing product launches across RUO (Research use Only) / Early Access and EU regulated pathways, • Contribute to the design and rollout of Early Access / RUO programmes, including positioning, claims framing, and customer-facing materials, • Support EU go-to-market preparation, including launch sequencing, audience targeting, and dissemination strategy, • Map out reimbursement requirements and support Health Technology Assessment (HTA) engagement, in collaboration with external advisors and internal regulatory and clinical teams Marketing Content & Scientific Communication (Ownership) • Develop high-quality marketing materials, including slide decks, one-pagers, and clinical summaries for different audiences (oncologists, pathologists, laboratories, partners), • Translate complex clinical and scientific concepts into clear, credible, and compliant marketing narratives, • Support preparation of materials for scientific congresses and industry events (e.g. ESMO, ASCO), including posters, presentations, and booth content, • Work with Key Opinion Leaders to gather feedback and build advocacy for the product. Competitive & Market Intelligence (Ownership) • Track competing diagnostic tests, emerging technologies, and commercial models in oncology and precision diagnostics, • Monitor relevant scientific publications, clinical guidelines, and market developments, • Contribute to assay portfolio extension strategy by evaluating unmet medical needs, emerging clinical use cases, and market opportunities, • Support strategic assessment of new assay concepts by helping steer development direction based on clinical relevance, commercial potential, and portfolio fit, • Synthesize insights into structured internal updates to inform positioning, go-to-market decisions, portfolio prioritisation, and leadership discussions Technical Expertise • Develop a strong working understanding of molecular diagnostics, precision oncology workflows, and clinical decision-making pathways, • Understand regulatory distinctions (RUO vs regulated IVD) and their implications for marketing claims and communications, • Apply scientific rigor and accuracy to all external-facing materials Project and Product Delivery • Collect, synthesise, and communicate customer and market feedback to inform the development and refinement of diagnostic tests, • Actively contribute to new product development projects by providing market, clinical, and customer insights throughout the development lifecycle, • Support key commercial and strategic initiatives with structured, reliable execution, • Continuously improve internal marketing processes, templates, and content libraries Skills, Experience & Attributes Essential Skills/Experience • Degree in life sciences, biomedical sciences, biotechnology, or a related field, • Early-career profile with high learning agility and intellectual curiosity, • Exposure to oncology and diagnostics, preferably molecular or precision diagnostics, • Strong written and visual communication skills (slides, structured documents), • Ability to work effectively in ambiguous, evolving startup environments Desirable Skills/Experience • Prior experience in a diagnostics, medtech, or healthcare-focused company or agency, • Familiarity with scientific marketing, medical communications, or product marketing, • Exposure to commercialisation or go-to-market projects, • Direct sales exposure (a plus but not required) Key Competencies • Learning agility and intellectual curiosity, • Scientific thinking and attention to detail, • Clear, structured communication, • Ownership mindset and accountability, • Collaboration across technical and commercial teams Benefits • Competitive base salary plus equity participation, • Annual leave, • Health reimbursement, • Pension, • Opportunity for rapid professional growth through direct exposure to company leadership and senior commercial expertise As we continue to grow, our benefits package may evolve. The benefits outlined above are accurate as of the job posting date, but may differ at time of hire. Signatur Biosciences is an equal-opportunity employer promoting diversity and inclusion in the workspace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical conditions, veteran status, sexual orientation, gender (including gender identity and gender expression), sex (which includes pregnancy, childbirth, and breastfeeding), genetic information, taking or requesting statutorily protected leave, or any other basis protected by law.

Overview We are partnering with a well-established and highly regarded provider of validation and monitoring equipment to support the expansion of their UK commercial presence. With a strong global reputation and significant success across Ireland, the business is now investing in UK growth, creating a newly established Business Development role with genuine greenfield scope. This is an excellent opportunity for a driven sales professional to take ownership of a territory, represent premium technical products, and play a key role in shaping the company’s long-term success in the region. The Role As Business Development Manager, you will be responsible for building the UK market from the ground up. This is a hunter-focused position centred on new business generation, where you will identify opportunities, open doors with new customers, and develop long-term commercial relationships across the pharma and biotech sectors. Operating as an individual contributor, you will manage the full sales cycle - from prospecting through to close - while collaborating with technical and international teams to ensure a high-quality customer experience. Key Responsibilities • Drive new business development across the UK within pharma and biotech organisations, • Identify, target, and win new accounts through proactive outreach and relationship building, • Manage the full sales cycle, including pipeline development, forecasting, and contract negotiation, • Develop and execute a territory strategy aligned with company growth objectives, • Maintain consistent CRM activity and reporting, • Partner closely with internal technical teams to support customer requirements, • Represent the organisation at industry events and networking opportunities Candidate Profile • Proven track record in new business sales, ideally within validation, qualification, or technical equipment, • Experience selling into regulated environments such as pharma or biotech, • Demonstrated hunter mentality with evidence of winning and developing new accounts, • Strong commercial acumen with a structured approach to territory planning and pipeline management, • Technical aptitude; a science or engineering background is advantageous, • Self-motivated and comfortable operating autonomously in a remote environment, • Minimum of approximately 5 years’ relevant B2B sales experience Why Join? • Newly created role with significant ownership and impact, • Opportunity to build and shape a high-growth UK market, • Represent a respected brand with premium, well-regarded products, • Fully remote working with strong organisational support, • Collaborative international environment with clear growth ambitions If you are energised by building markets, winning new business, and working with high-quality technical solutions, this role offers the autonomy and platform to make a meaningful commercial impact.

The Role We are looking for someone to assist the manager with the Procurement of Terminal and Port Services in the Europe and African Region. The key areas of responsibility will be to: Strategy implementation and optimisation • Execute and enhance procurement strategies for Alliance and non-Alliance services based on GHQ policy and directions., • Ensure ONE has access to second-to-none rates and services by maximising leverage., • Support and participate in regular performance review meetings with Terminal and Port Services related operators., • Based on policy and directions of GHQ, coordinate Terminal and Port Services vendor negotiations, provide the organisation with Terminal and Port Services market intelligence and any business opportunities., • Handle OOG Terminal handling pricing., • Maintain ongoing relationships with main vendors and local Country Organisations to find the best balance between cost optimization and service quality., • Identify cost saving initiatives., • Supervise reporting structure and guide to work towards appropriate targets., • Optimise and communicate free pools., • Identify and report avoidable costs., • Ensure contractual rebates and incentives are reported., • Support Budget control., • Monitor KPIs for internal and external stakeholders., • Ensure that all transactions in relation to vendor procurement and control are fully compliant with company rules and regulations such as UK Bribery Act., • In conjunction with the Manager and Assistant Manager, Terminal Procurement, work along set budgets for all relevant cost elements related to Terminal and Port Services., • Day to day monitor the correctness and validity of data allowing front lines to organise pricing in the most efficient way, including average cost calculations in conjunction with the Cost Control Coordinator., • Where requested to update or validate concluded Tariff Agreements in the system., • Preferably educated to a minimum of degree level., • Three or more years procurement and operations experience pan Europe preferred., • Strong operational/commercial awareness (essential)., • Ability to forge working relationships both internally and with external vendors at multiple levels., • Analytical and methodical (essential)., • Ability to work within a team (essential)., • Create, direct and lead workgroups as appropriate., • Business Awareness., • Customer Focus., • Communication., • Problem Solving., • Planning and Organisation., • Innovation and Improvement., • Teamwork., • Paid annual leave of 25 days per annum plus UK bank and public holidays., • Hybrid working arrangement., • Membership of the Company’s Group Personal Pension Plan., • Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review., • Permanent Health Insurance., • Death in Service., • Private Medical Cover (BUPA) after two years’ service., • Employee Assistance Programme, with free independent confidential support and virtual GP services., • An interest free annual travel season ticket loan., • Family leave policies enhanced above statutory., • Enhanced company sick pay policy., • Medical health check., • Annual eye test and contribution towards glasses for VDU prescriptions. Applicants must have an existing right to live and work in the UK.

We're looking for a Design Engineer to join our Design team based in London. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: SE1, London Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As a Design Engineer, you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: • Agreeing technical requirements of the client remit, ensuring it is fully understood, questioning and challenging where necessary, leading the development of fee proposals for review in accordance with delegated authority policy, organising and leading the day-to-day workload of engineers and technical staff within the design team, ensuring technical compliance of the design to the remit, ensuring compliance with applicable legal requirements and company policies / procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS), • Overseeing and contributing to the production of design deliverables, including calculations, drawings, reports and design risk assessments, identifying and assessing technical opportunities for value engineering, implementing them with suitable approval, developing and building a positive relationship with the client / design / site teams supporting fulfilment of contractual obligations and meeting or exceeding Kier Design and Kier customer expectations, • Being the lead representative at project and progress meetings with clients, as required, from remit development through to lessons learned, managing the financial and commercial aspects of the project with the support of Engineering Manager and Commercial Manager, monitoring progress against, and ensuring the project is delivered to, agreed programme and budget, • Maintaining project documentation and records, providing regular project reports to the Engineering Manager and client, as required, including financial updates and programme forecasts, providing early warnings on issues, such as significant overspends, as soon as they are apparent, • Reviewing monthly invoices prior to issue, seeking regular formal and informal feedback from clients during the project and at conclusion, noting lessons learned and ensuring continuous improvement within Kier Design What are we looking for? This role of Design Engineer is great for you if: • You have completed IEng Initial Professional Development (or CEng equivalent progress) with a relevant professional institution (e.g. ICE) and practical industry relevant experience, • Hold Level 6 or Level 7 qualifications and significant relevant experience Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. ___. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. ___. We look forward to seeing your application to join the #constructionrevolution #joinkier #LI-MA1

We're looking for an Associate Engineer to join our Design team based in London. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: SE1, London Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As an Associate Engineer, you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: • Agreeing technical requirements of the client remit, ensuring it is fully understood, questioning and challenging where necessary, leading the development of fee proposals for review in accordance with delegated authority policy, organising and leading the day-to-day workload of engineers and technical staff within the design team, ensuring technical compliance of the design to the remit, ensuring compliance with applicable legal requirements and company policies / procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS), • Overseeing and contributing to the production of design deliverables, including calculations, drawings, reports and design risk assessments, identifying and assessing technical opportunities for value engineering, implementing them with suitable approval, developing and building a positive relationship with the client / design / site teams supporting fulfilment of contractual obligations and meeting or exceeding Kier Design and Kier customer expectations, being the lead representative at project and progress meetings with clients, as required, from remit development through to lessons learned, managing the financial and commercial aspects of the project with the support of Engineering Manager and Commercial Manager, monitoring progress against, and ensuring the project is delivered to, agreed programme and budget, • Provide leadership to direct and indirect reports, supporting Engineering Manager and Head of Construction Engineering, implementing and complying with Kier policies and procedures for functional governance, conducting staff inductions and performance reviews for direct reports, managing team workload, maximising personal utilisation and project efficiency, ensuring the timely completion and submission of timesheets, reviewing timesheets and approving time off for direct reports, recognising, promoting, encouraging, implementing and contributing to best practice within Kier Design, developing a culture of excellence, acting as an ambassador for Kier Design at all times and ensuring that Kier Design is the consultant of first choice and embodies the values of Kier, • Understanding the social, cultural, global and environmental responsibilities of the professional engineer, recognising the need for sustainable development, staying abreast of design developments in health & safety, innovation, sustainability, diversity and implementing them as appropriate, maintaining own continuing professional development, improving skills in management and / or a design / technical / professional specialism, maintaining membership of a professional body and contributing to forums and industry best practice groups, taking responsibility for developing own digital competency, as described in the Kier Design Digital Competency Framework., identifying current level and actively seeking to reach the next level, encouraging and assisting in the development of all staff within Kier Design,, • Maintaining relationships with peers ensuring the transfer of knowledge / skills, promoting the engineering profession, and taking on a supervisory Civil Engineer or equivalent role, developing and reviewing engineering methods and software, including design or assessment spreadsheets and / or calculation templates for use within Kier Design with a view to increasing overall quality and efficiency, marketing all Kier Design competencies to generate new/repeat business whenever possible What are we looking for? This role of Associate Engineer is great for you if: • Chartered member of relevant professional institutions (e.g. CEng MICE) and practical industry relevant experience, • Working in a similar role with significant relevant experience at this level Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. ___. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. ___. We look forward to seeing your application to join the #constructionrevolution #joinkier #LI-MA1