Visitor experience jobs in , LondonCreate job alerts

About Us: We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. Job Description: The Patient Coordinator is responsible for supporting new patients through their treatment journey, from enquiries to initial consultation and through to treatment completion for a fixed term period of 1 year. They are the service and care provider for each new patient. They are accountable for championing the delivery of the core values of IVI RMA delivering service excellence, achieving targets and KPIs and positive management of the entire patient journey. As a key first point of contact, you will ensure every interaction is welcoming, professional and aligned with our high standards of care. You'll play an important role in supporting the patient journey and assisting the clinical teams, while maintaining effective communication across the wider multidisciplinary group. Key Responsibilities • Develop a strong understanding of the clinic’s services to support sensitive and accurate communication with patients., • Welcome all patients, visitors, and contractors to the clinic, ensuring a warm, professional, and reassuring experience., • Provide treatment quotations and clear explanations of associated costs, ensuring patients understand their options and feel confident in their next steps., • Support patients throughout their journey from first enquiry to follow-up helping them feel informed, supported, and cared for at every stage., • Manage visitor check-in, issue passes, and maintain accurate records in line with safety and security procedures., • Keep reception and waiting areas clean, well-presented, and fully stocked creating a calm and comfortable environment., • Provide up-to-date and accurate information in person and by phone to patients, prospective patients, and healthcare professionals. Escalate clinical queries where appropriate., • Process payments and, where needed, follow up on outstanding balances in line with clinic policy., • Assist the wider team with administrative tasks such as producing letters, reports, and posters., • Update patient case notes and electronic records with care and accuracy, safeguarding confidentiality at all times., • Maintain the integrity of the clinic's patient database — checking details, producing labels, and correcting records where necessary., • Manage appointment changes when requested by patients or staff, ensuring schedules are updated correctly., • Support the team during patient-facing events such as open evenings., • Open and distribute daily post in a timely and secure manner., • Maintain focus and attention to detail while working with sensitive data, even under pressure., • Take accountability for your own performance and personal development, including appraisals and goal setting., • Complete all mandatory training and ensure records (e.g. fire safety, workstation assessment) are kept up to date., • Uphold patient confidentiality in accordance with HFEA regulations, GDPR, and clinic policies., • Follow all data security protocols, including the safe handling of sensitive information and access to systems. Knowledge & Experience • Experience delivering high-quality customer service in a front-of-house or client-facing role, • Skilled in using word processing and office software, • Able to manage a varied workload independently and with good time management, • Experience in a healthcare or clinical environment (desirable) Skills • Excellent interpersonal and customer service skills, • Strong organisational and problem-solving ability, • Comfortable working in a fast-paced, team-based environment, • Calm and professional when dealing with sensitive or challenging situations, • Confident using IT systems, data entry, and patient record management, • Fluent in spoken and written French (desirable), • Able to prioritise tasks and work independently without supervision Personal Attributes • Professional and approachable at all times, • Clear, confident communicator with good attention to detail, • Discreet, respectful and trustworthy with confidential information, • Adaptable, proactive and open to change, • Positive and collaborative mindset

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Corporate Sales & Marketing Specialist Location: London, UK We are seeking a highly motivated Corporate Sales & Marketing Specialist to drive revenue growth, expand corporate partnerships and increase visitor numbers for a leading digital experience in London. Reporting to the Exhibition Manager, this role is responsible for developing and executing corporate and group sales strategies, building strong commercial partnerships, and unlocking new revenue opportunities. The position will play a key role in positioning the exhibition as a premium destination for corporate events, private functions and brand activations. This is an exciting opportunity for a commercially driven professional with strong business development skills who thrives on creating partnerships, identifying new markets and delivering measurable sales results. Key Responsibilities Corporate & Group Sales • Develop and execute sales strategies to increase corporate bookings, group visits and ticket revenue., • Identify, approach and convert corporate clients, educational institutions, tour operators and group organisers into long-term partners., • Proactively build relationships with organisations participating in events and conferences at Exhibitions and Convention Centers to generate group visits., • Expand the exhabition’s reach by establishing new distribution channels and strategic partnerships., • Position the museum as a premium venue for corporate events, private receptions, brand launches and exclusive experiences., • Actively generate and convert leads for venue hire and private events., • Build strong relationships with event agencies, corporate clients and venue bookers., • Prepare proposals, negotiate contracts and manage client relationships from initial enquiry through event delivery., • Identify and pursue new commercial opportunities, partnerships and revenue streams., • Build and maintain long-term relationships with corporate clients, partners and key stakeholders., • Support marketing initiatives designed to increase visibility, drive visitor engagement and generate sales leads., • Contribute to campaigns targeting new audience segments, corporate clients and group organisers., • Bachelor’s degree in Business Administration, Marketing, Tourism, Communications or a related field., • Minimum 6 years of experience in sales, business development or partnerships within sectors such as culture, tourism, events, entertainment, hospitality or experiential venues., • Proven track record in corporate sales, group sales, venue sales or event sales., • Strong experience working with corporate clients, event agencies, tour operators, or educational institutions., • Demonstrated ability to generate leads, build partnerships and close sales opportunities., • Excellent communication, negotiation and relationship management skills., • Highly results-driven with a strong commercial mindset., • Comfortable working in a fast-paced, entrepreneurial and growth-oriented environment.

OFFICE MANAGER LOCATION: Nyetimber Group London office – 5 days in the office p/w REPORTS TO: Head of Finance - Nyetimber RESPONSIBLE FOR: No direct reports COMMUNICATORS: CEO, Managing Director, Head Winemaker, Senior Winemaker, Estates Operations Manager, Business Services team, Marketing team, Sales team, Finance team, Facilities team, Office Managers (Vineyard and Winery), external visitors and third-party suppliers. MAIN PURPOSE: The Office Manager is responsible for the smooth and efficient operation of our office and facilities, creating an exceptional working environment and visitor experience, which reflects the luxury and sophistication of our brand. You will also be responsible for developing and implementing office projects, ensuring that cost, quality, time is controlled and achieved. You will be an articulate, well-presented person who will be the face and voice of Nyetimber at our Head Office in London. In addition, you will be conscientious, discrete and have a keen eye for detail in every aspect of your role. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Office Management • Develop and implement office policies that align with Nyetimber’s luxury brand and operational goals, focusing on innovation, sustainability and efficiency., • Ensuring that the London office is impeccably presented and is reflective of Nyetimber’s luxury aesthetic standards., • Independently manage the daily operations of the office, pre-empting any problems that may arise and proactively addressing any that do, to ensure a seamless and efficient working environment., • Front of house – being the first point of contact for incoming calls, guests and visitors ensuring they are given a warm welcome and dealt with in a professional and timely manner, thereby enhancing the perception of Nyetimber and reinforcing its reputation and professional image., • Responsible for managing post, on behalf of all staff, and dealing with couriers collecting or delivering parcels., • Day to day management of external contractors, including the Office Cleaner, Handyman and other facilities maintenance suppliers. Project Management: • Lead high-impact projects, such as interior design projects or renovations where necessary, managing stakeholders, timelines and budgets with precision., • Responsible for creating and maintaining robust project plans and ensuring that cost, quality, time and benefits realisation is controlled and achieved., • Coordinate project resources and stakeholders, including team members, vendors, and clients. Senior Management Team Support: • Organising travel arrangements, including itineraries, flights, accommodation and transport when required., • Scheduling and coordinating meetings., • Handling sensitive information with discretion, including managing confidential documents. Out of Hours Support: • Being available to respond to urgent calls and emails from key stakeholders outside of standard working hours., • Maintenance and facility issues – coordinating with maintenance staff or contractors to handle urgent repairs or facility issues that rise outside normal business hours, such as plumbing leaks, electrical failures etc Other Duties: • Coordinate with the Head of Finance, regarding IT support, budget management and expense tracking for office and facilities-related costs., • Champion the company culture by organising team-building initiatives and maintaining a workplace aligned with Nyetimber’s values and luxury standards., • Serving as a trusted advisor to senior leadership on office strategy and improvements., • Oversee health and safety compliance, implement contingency plans for emergencies, and manage risks to ensure a secure and seamless office environment., • Liaise with the HR team to ensure comprehensive onboarding, including coordinating company induction tours for new starters., • Foster a positive and collaborative work environment, promoting Nyetimber’s company values and culture., • Undertake such other duties commensurate with the responsibilities of the role and any other reasonable management request. KEY SKILLS & EXPERIENCE: • Experience working as an Office Manager, or a similar role., • Well-presented individual, with a keen eye for aesthetic., • Excellent interpersonal skills with a high degree of discretion, integrity and professionalism, always ensuring confidentiality., • Outstanding communication skills (verbal and written)., • Excellent knowledge of general administration procedures., • Highly efficient in resource planning, budget management and task assignment., • Driven attitude, always acting in the best interests of the organisation., • Ability to work under pressure, cope with conflicting priorities and meet deadlines., • High level of resourcefulness and independence, having the ability to always solve problems using own initiative., • Receptive to change, resilient and adaptable., • Excellent understanding of Microsoft Office software, specifically Word, Excel, PowerPoint and Outlook.

Position: Retail Showroom Manager - Full Time including weekends Job Type: Permanent Location: Button & Sprung showroom, Chiswick Studios, W4 5PY Remuneration: Competitive salary depending on experience. Discretionary annual bonus based on company and personal performance. No sales commission. Benefits: 20 days holidays, plus birthday, plus bank holidays, workplace pension scheme, staff discount. Reports to: Company Director Job Description and Responsibilities We are seeking a passionate and experienced Showroom Manager to run our retail bed and mattress showroom in Chiswick. This is our second showroom (the other being in Battersea), which we opened in February this year. We sell quality, made-to-order beds and mattresses, which are exclusively designed by us and made in the UK and Europe, and which we deliver across the UK. We launched in 2014 with a mission is to Make Bed Buying Better - to provide the best experience for our customers of buying a high quality, fairly priced bed and mattress in the UK. You can play a big part in delivering brilliant service to our customers, whose reviews are published here: . Customer experience • Ensure every visitor or caller to our showroom loves their interactions with Button & Sprung (from initial enquiry to choosing to buy a Button & Sprung bed), and raves about us to others. You will embody our brand values., • Make sure that every showroom visitor is hosted (by you or the team) in a professional, knowledgeable and personable way to ensure we ask the right questions, listen and respond with expert, helpful and honest advice, maximising the chance that they will buy from us., • Ensure that we capture all necessary information accurately at the point of contact (face to face, phone, email, live chat) so that we can serve customers brilliantly and follow up on all leads, in particular sample requests and quotes, in a timely, relevant and highly professional manner., • Take the lead in serving customers, in particular high value customers (for example, interior designers), as well as customers with bespoke or specific requirements. Showroom management • Work with the Directors, Marketing, Customer Service to ensure the smooth running of the showroom., • Ensure the showroom looks amazing at all times, and propose changes to display stock and other visual elements as appropriate., • Manage the staff rota, ensuring we are appropriately staffed to serve customers especially over weekends and bank holidays. Call on others, outside of the showroom team, to help when required., • Managing all suppliers of showroom materials and services - for example, bed linen, point of sale materials, fabric samples, postage supplies, food & drink, coffee machine, other appliances, alarm system., • Work with Marketing to develop and continually improve the branded visual aspects of the showroom. Showroom Team • Recruit and manage the weekend / part-time showroom team (with Director collaboration)., • Provide training, coaching and support to ensure the team have a comprehensive, “expert” understanding of mattresses, beds and fabrics, as well as the Button & Sprung business - including products, services, bespoke options, pricing, approach to sales, operational and customer service processes, differentiation vs competitors., • Ensure that the showroom team respond quickly and accurately to sample requests, quotes, and special requests from retail and trade customers (especially interior designers)., • Set exceptional standards in all verbal and written communications to customers, ensuring high levels of accuracy, and alignment with our brand’s tone of voice, personality and messages. Communication and Reporting • Keep track of the status of leads, customer requests, outstanding payment balances, refunds and so on; follow up personally or ensure that the showroom team follows up., • Report to the rest of the business on trends, customer preferences, including fabrics as well as identifying gaps in the product range. Also, pass on customer feedback and competitor intelligence to the relevant team member(s)., • Ensure all templates for customers letters, forms and other communications are up to date and accurate. Candidate Profile The right person for this role will have: • Passion for treating customers the way you like to be treated, • Ability to train, lead, and motivate a showroom sales team, • High retail standards in terms of customer attentiveness, product knowledge, showroom presentation, attention to detail, • A keen eye for interior design and creativity - to help customers with their choices, • Initiative and self-motivation to drive the business forward; ‘can do’ attitude, • Ability to deal with discerning and sometimes demanding customers, • Ability to communicate clearly and succinctly, verbally and in writing, with your own team, peers and business owners., • At last 1 year’s manager experience, • At last 1 years retail or equivalent commercial, customer-facing experience, • Undergraduate degree, • Knowledge and experience of software ideally Mac OS, Google Drive If you are interested, please email us on including your CV and a short note explaining why you are suited to the role.

Owen Reed is looking for a Receptionist to join a top law firm in London. We are seeking a polished, personable and highly organised Receptionist to join the Facilities and Front of House team. This is a fantastic opportunity for a professional with strong hospitality experience to deliver an exceptional client experience in a dynamic legal environment. This role is based in London, working Monday to Friday, 8:30am – 5:30pm. The Role As the first point of contact for clients and visitors, you will play a key role in creating a professional and welcoming environment. You will also support the wider office and facilities team with administrative and event-related tasks, ensuring the smooth day-to-day running of reception and meeting spaces. Key Responsibilities • Provide a warm, professional welcome to clients and staff, ensuring an outstanding first impression, • Answer and manage telephone and reception enquiries promptly and courteously, • Greet visitors, notify fee earners of arrivals and escort clients to meeting rooms, • Manage all incoming post and deliveries throughout the day, • Maintain accurate visitor and delivery logs, • Prepare and serve refreshments for meetings as requested, • Set up, refresh and maintain high standards across all nine meeting rooms, • Support internal and external events, including set-up and post-event clearing, • Work closely with the Facilities team to host larger events, • Use Microsoft Teams and the switchboard system efficiently, • Provide occasional reception cover at other offices when required, • Produce documents, letters and emails for internal teams, • Carry out general administrative duties including scanning, copying, filing and CRM data entry, • Handle web enquiries, general emails and other correspondence, • Attend departmental meetings and training as required Skills & Experience • Previous experience in a Receptionist role within a professional services environment is desirable, • Hospitality experience is essential, • Experience handling telephone enquiries and operating a switchboard, • Strong administrative skills including scanning, filing and document production, • Excellent organisational skills with the ability to prioritise effectively, • Professional, discreet and client-focused approach, • Confident communication skills, both face-to-face and over the phone, • Flexible and adaptable, particularly around event support

A leading international law firm is seeking an experienced Practice Executive to support senior leaders within its Digital Legal Delivery team, including the Managing Partner for Belfast, while based in London. What you’ll do • Provide proactive support to the Managing Partner (Belfast) and senior Digital Legal Delivery stakeholders, acting as their key London-based coordinator, • Manage complex diaries, inboxes and meeting schedules across locations and time zones, • Coordinate detailed travel, itineraries, logistics and global visitor arrangements, • Organise meetings, lunches, dinners and events, managing attendees, logistics and budgets, • Draft and prepare documents, reports, presentations and project updates to a high standard, • Support BD activity: pitches, credentials, CV updates and client information databases, • Build strong internal and external relationships, acting as a polished first point of contact, • Maintain awareness of practice priorities and escalate issues appropriately What you’ll bring • 5+ years' experience in Executive Assistant / Executive Support / Practice Executive roles within professional services (legal desirable), • Excellent organisation, attention to detail and ability to manage competing demands in a fast‑paced environment, • Strong communication skills and the ability to build trusted relationships at all levels, • High judgement, problem‑solving ability and a proactive, forward‑thinking working style, • Strong MS Office skills (Outlook, Word, PowerPoint, Excel; Visio basic level) and high typing accuracy Nice to have • Project management experience—including supporting status updates, tracking deliverables and coordinating multi‑stakeholder workstreams You’ll thrive in this role if you… • Enjoy being the organisational anchor for senior leaders, • Are confident supporting stakeholders remotely across locations, • Bring a calm, polished, professional approach and genuinely enjoy making things run smoothly

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Experience Supervisor (UK) We are seeking a Experience Supervisor who will be responsible for ensuring the smooth day-to-day operation of our experience and maintaining high team performance standards. This role requires active, on-the-floor leadership and combines team coordination, operational oversight and visitor experience management. The Experience Supervisor ensures that daily operations run as planned, supports team performance and consistently applies the experience’s professional service standards across all areas. Key Responsibilities • Plan, coordinate and actively manage daily experience operations on site, • Ensure effective management of the operations team, technical team and front-line staff, • Prepare staff shift schedules, oversee task allocation and maintain operational discipline, • Provide regular, constructive feedback to team members and monitor performance, • Oversee the proper functioning of technical infrastructure, exhibition equipment and operational systems, • Respond quickly and effectively to operational issues with a solution-oriented approach, • Propose and implement process improvements to enhance visitor satisfaction, • Ensure front-line staff communicate appropriately with visitors; observe and guide service quality on the floor, • Provide ongoing feedback to staff on visitor experience, hospitality and brand representation, • Manage high visitor flow, queue systems and capacity planning efficiently, • Handle visitor complaints in a professional, empathetic and solution-focused manner, • Ensure uninterrupted operation of exhibition spaces, technical infrastructure and experience areas from a visitor perspective, • Operational experience in museums, culture & arts, tourism, immersive experiences, entertainment or event management, • Minimum 3 years of managerial experience within the entertainment sector, • Proven experience in managing daily cash flow, ticketing systems and reservations (online and on-site), • Strong experience in managing teams and front-line staff, with solid organisational skills, • High awareness of visitor experience, hospitality and service quality standards, • Strong understanding of technical processes and exhibition/experience infrastructures, • A leadership style based on open communication, motivation and effective feedback, • Sound knowledge of technical systems (exhibition systems, AV equipment, basic infrastructure processes, etc.), • Strong problem-solving skills with the ability to take initiative and make decisions, • Experience working on international museum or visitor experience projects, • Previous work experience in the UK or strong familiarity with local work culture, • Experience in Visitor Experience, Guest Services or Front of House management, • Experience working with visitor satisfaction metrics such as feedback systems or NPS, • Experience working with an international visitor profile

Join a vibrant cultural and heritage destination as Commercial Event Sales and Business Development Manager in Gunnersbury Park, West London. This is an exciting opportunity for a commercially minded sales professional to drive event and venue hire income across a diverse and high profile estate. You will lead the sales strategy for weddings, corporate events, private parties, filming and venue hire while building strong relationships with clients, partners and stakeholders. Working closely with internal teams, you will play a key role in developing new revenue streams, raising the profile of the venue and delivering exceptional event experiences that support charitable aims. Key responsibilities include: Sales and marketing • Drive venue hire and event sales across weddings, corporate events, private parties, room hire and photo shoots to maximise revenue and exceed targets, • Develop and refine the events portfolio including venue hire and catering packages through market research and competitor benchmarking, • Set and monitor KPIs, manage enquiries and proactively convert leads while building and developing key accounts, • Meet with prospective clients to conduct venue show rounds and create tailored proposals that meet their needs, • Lead marketing activity for the venue and event spaces including exhibitions, familiarisation trips, campaign reporting and content for digital platforms, • Build strong relationships with clients and stakeholders to encourage repeat bookings and long term partnerships Business development • Develop and implement a comprehensive sales strategy for the venue hire portfolio, • Identify and secure new revenue opportunities including corporate partnerships and sponsorships, • Analyse commercial performance and return on investment to inform future growth, • Explore new business opportunities and contribute to business modelling for future initiatives Organisational and administrative • Maintain accurate records within the venue booking system and CRM while ensuring GDPR compliance, • Prepare and issue client contracts and ensure documentation is completed ahead of events, • Prepare reports and provide updates to senior leadership as required, • Proactively seek opportunities to upsell venue hire and event packages, • Support administration relating to outdoor events and wider commercial activities, • Deputise for the Head of Commercial when required Financial responsibilities • Support the development of the annual commercial budget, • Manage event sales budgets, forecasts and financial reporting to maximise income and control costs, • Maintain accurate financial records for services delivered and commercial activity, • Ensure invoices, purchase orders and financial documentation are processed accurately and on time, • Review supplier pricing to ensure best value and prepare event quotations including external equipment hire What we're looking for: You will bring strong commercial events experience and a natural talent for building relationships that convert into successful bookings. With at least three years of experience managing events such as weddings, corporate functions and private celebrations, you are confident in achieving sales targets, developing new business and managing key accounts. You are highly organised and commercially astute, comfortable working with CRMs, analysing data and producing reports that inform strategy. A skilled communicator and negotiator, you thrive on networking, presenting venues to prospective clients and creating tailored proposals that win business. You are also an inspiring team player and experienced people manager who can motivate others to deliver outstanding results. With excellent attention to detail, strong Microsoft 365 skills and a flexible approach to working hours, you are excited by the opportunity to contribute to a thriving visitor destination and support a charitable mission.

CORPORATE RECEPTIONIST – CITY LAW FIRM – 11AM – 7PM LONDON £40,000 - £44,000 My client, a leading international law firm based in the City, are seeking a Corporate Receptionist to join their team to cover the 11am – 7pm shift Monday to Friday. THE ROLE • Provide a professional, warm, and polished welcome to all guests and employees., • Ensure visitors are directed to the appropriate location and hosts are notified quickly, • Act as the first point of contact for all visitor enquiries, including meeting logistics, photocopying, and wayfinding., • Coordinate and allocate office space for visitors and maintain an accurate weekly visitor schedule., • Manage incoming switchboard calls promptly and professionally, using the appropriate greeting., • Transfer calls efficiently, take accurate messages, and distribute relevant information as needed., • Report telephony faults (e.g., voicemail or handset issues) to the Technology Support Team, • Maintain, update, and distribute telephone contact lists for staff, meeting rooms, and Ground Floor Reception., • Manage and coordinate all meeting room bookings (internal, external, and video conferencing), ensuring all details are logged., • Arrange and oversee food and beverage requirements in collaboration with the hospitality team, • Ensure an exceptional standard of service for all client-facing events and visitor engagements, • Partner with the Facilities team to coordinate weekly staff lunches, including administration, vendor liaison, and delivery management., • Ensure an effective and thorough handover of all Reception and Switchboard duties to the evening staff at the end of each shift., • Support additional administrative and operational duties as required to maintain smooth office operations. Skills and Attributes • Proficiency in MS Office., • Flexibility to work overtime if required., • Outstanding verbal communication and telephone etiquette., • Exceptional organisational skills with strong follow-up and attention to detail., • Ability to prioritise effectively and manage multiple tasks in a fast paced environment., • Sound judgment and strong problem-solving capabilities., • High level of professionalism, discretion, and confidentiality., • Adaptability and willingness to embrace evolving technology., • Ability to remain composed under pressure, • Collaborative team player, • Commitment to delivering an exceptional client and colleague experience at all times. Please apply today for immediate consideration!

Owen Reed is looking for a Records Management Assistant for a top law firm in London. The Records Management Assistant provides day-to-day operational support to the delivery of the records management function, ensuring the accurate handling, storage, tracking, and retrieval of matter files, deeds, wills, and other firm records. The role helps maintain high standards of information governance, client service, and operational efficiency. Summary of Role Records Storage, Processing & Maintenance • Assist with indexing, scheduling, and preparing items for off-site storage, • Maintain accurate data entry in the firm’s records system, • Support routine audits of stored materials to ensure accurate cataloguing and compliance Record Retrieval & Delivery Coordination • Process daily recall requests to agreed operational timeframes, • Liaise with external storage providers, ensuring efficient and timely handling of all recalls Search & Support Services • Assist in locating required physical records, • Provide basic guidance to internal users on:, • Requesting items through the records process and system, • Correct categorisation, storage, and retention practices Information Governance & Compliance • Follow firm policies on data retention, records handling, and information security, • Support the senior team during retention reviews, scanning projects, and destruction actions, • Escalate discrepancies or compliance concerns promptly Workplace Services Support (Flexible Duties) As part of the wider Workplace Services function, the role may be required to support: • Reception cover (visitor management, telephone handling, service desk support), • Meeting room setup, stationery replenishment, and general office housekeeping, • Mailroom and package handling activities, • Ad-hoc administrative or operational tasks during peak periods, staff absence, or firm events, • The Workplace Service Manager in day-to-day general facilities tasks, including but not limited to reactive maintenance reporting and external contractor supervision Skills and Experience Essential • Strong organisational skills and excellent attention to detail, • Comfortable working with both physical records and digital systems, • Good communication skills and a helpful, service-oriented attitude, • Ability to follow procedures reliably and maintain confidentiality Desirable • Previous experience within a legal or professional services records environment, • Familiarity with document management or records management systems, • Understanding of data protection principles Key Competencies Accuracy & Organisation – Ensures records are logged and handled correctly at all times Service Delivery – Provides polite, responsive support to internal stakeholders Teamwork – Works collaboratively within both records management function and Workplace Services Adaptability – Willing and able to assist with non-records duties when required

Role Purpose The FOH Manager will lead and elevate the Front of House experience across a high‑profile mixed‑use estate comprising premium residential and commercial buildings. This role requires a leader with a 5‑star hotel or luxury hospitality background, capable of transforming service standards, unifying teams, and delivering an exceptional guest and resident experience in a high‑profile environment. The FOH Manager will oversee a diverse team across residential and commercial settings, ensuring a seamless, one‑team approach and consistent service excellence across all touchpoints. Key Responsibilities Leadership & Team Management • Lead, motivate, and develop FOH teams across residential and commercial buildings., • Implement a one‑team culture, removing the existing divide between residential and commercial teams., • Cross‑train staff and deploy team members dynamically based on operational needs., • Address performance issues, uplift standards, and instil a luxury service mindset., • Elevate service levels to 5‑star standards across all FOH operations., • Ensure a polished, professional, and welcoming environment in all lobbies and reception areas., • Oversee the guest, resident, and visitor journey, ensuring consistency and exceptional service delivery., • Manage FOH operations across three buildings, ensuring smooth coordination and communication., • Review staffing levels and redistribute resources to avoid inefficiencies (e.g., overstaffing in one area while another experiences queues)., • Maintain high standards of appearance, behaviour, and professionalism across the team., • Build strong relationships with high‑profile residents, commercial tenants (including fashion and media clients), and on‑site partners., • Represent the FOH function confidently in a premium, high‑visibility environment., • Commercial: 3 full‑time + 1 part‑time, • Residential:, • 2 Duty Managers (4 on / 4 off), • 2 Night Receptionists, • 2 Day Receptionists, • 1 Parcel Porter Candidate Profile Essential Experience • Strong background in 5‑star hotels or luxury hospitality., • Experience managing FOH teams in high‑profile, premium environments., • Confident working with VIPs, high‑net‑worth individuals, and media‑profile residents., • Ability to uplift underperforming teams and implement new service standards. Desirable Experience • Exposure to both residential and commercial FOH environments., • Experience in mixed‑use estates or luxury residential developments., • Previous involvement in events or community‑focused activations. Personal Attributes • Visionary, proactive, and energised by the opportunity to transform a service culture., • Confident, polished, and comfortable in high‑profile settings., • Strong leadership presence with the ability to inspire and unify teams., • Highly organised, adaptable, and able to identify and act on operational opportunities., • Balanced approach to work/life demands, with willingness to engage with night teams or occasional weekends when needed. Why This Role Matters This is a rare opportunity for a hospitality professional to make a significant impact by reshaping the FOH experience across a prestigious, high‑profile estate. The successful candidate will have the autonomy to build a unified, high‑performing team and deliver a service culture that reflects the standards of a luxury hotel environment.

Join a vibrant cultural and heritage destination as Commercial Event Sales and Business Development Manager in Gunnersbury Park, West London. The role This is an exciting opportunity for a commercially minded sales professional to drive event and venue hire income across a diverse and high profile estate. You will lead the sales strategy for weddings, corporate events, private parties, filming and venue hire while building strong relationships with clients, partners and stakeholders. Working closely with internal teams, you will play a key role in developing new revenue streams, raising the profile of the venue and delivering exceptional event experiences that support charitable aims. Key responsibilities include: Sales and marketing • Drive venue hire and event sales across weddings, corporate events, private parties, room hire and photo shoots to maximise revenue and exceed targets, • Develop and refine the events portfolio including venue hire and catering packages through market research and competitor benchmarking, • Set and monitor KPIs, manage enquiries and proactively convert leads while building and developing key accounts, • Meet with prospective clients to conduct venue show rounds and create tailored proposals that meet their needs, • Lead marketing activity for the venue and event spaces including exhibitions, familiarisation trips, campaign reporting and content for digital platforms, • Develop and implement a comprehensive sales strategy for the venue hire portfolio, • Identify and secure new revenue opportunities including corporate partnerships and sponsorships, • Analyse commercial performance and return on investment to inform future growth, • Maintain accurate records within the venue booking system and CRM while ensuring GDPR compliance, • Prepare and issue client contracts and ensure documentation is completed ahead of events, • Prepare reports and provide updates to senior leadership as required, • Proactively seek opportunities to upsell venue hire and event packages, • Support administration relating to outdoor events and wider commercial activities, • Support the development of the annual commercial budget, • Manage event sales budgets, forecasts and financial reporting to maximise income and control costs, • Maintain accurate financial records for services delivered and commercial activity, • Ensure invoices, purchase orders and financial documentation are processed accurately and on time, • Review supplier pricing to ensure best value and prepare event quotations including external equipment hire Sound like you? You will bring strong commercial events experience and a natural talent for building relationships that convert into successful bookings. With at least three years of experience managing events such as weddings, corporate functions and private celebrations, you are confident in achieving sales targets, developing new business and managing key accounts. You are highly organised and commercially astute, comfortable working with CRMs, analysing data and producing reports that inform strategy. A skilled communicator and negotiator, you thrive on networking, presenting venues to prospective clients and creating tailored proposals that win business. You are also an inspiring team player and experienced people manager who can motivate others to deliver outstanding results. With excellent attention to detail, strong Microsoft 365 skills and a flexible approach to working hours, you are excited by the opportunity to contribute to a thriving visitor destination and support a charitable mission.

Membership Officer – Heritage / Cultural Charity London | Permanent, Full Time | £31,000 A leading cultural organisation is searching for a Membership Officer to help grow and strengthen its membership community. This is an exciting role for someone passionate about member engagement, customer experience and data‑driven growth. What you’ll do: • Drive membership acquisition, retention and revenue growth, • Deliver excellent member communications and stewardship, • Use Raiser’s Edge NXT to manage accurate, GDPR‑compliant data, • Support on‑site membership recruitment and staff training, • Collaborate with marketing, visitor experience and development teams ✔ Experience in membership ideally within a charity/heritage/culture organisation ✔ Strong communication skills ✔ Knowledge of Gift Aid & data protection ✔ Skilled with CRM systems (Raiser’s Edge preferred) Why apply? Join a values‑driven organisation that inspires learning, discovery and community. Includes excellent benefits and flexible working (min. 3 days on site). To apply to the role of Membership Development Manager, please submit your CV as soon as possible. Early applications are encouraged. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Business Analyst - Smart Building- Office Relocation - 12 Month FTC- London (Hybrid 3 days a week in the office) - £75k Pro rata My client based in London is recruiting for a Business Analyst to join the team for a 12 month FTC. The Business Analyst will lead best-practice adoption, ensuring strategic alignment across change initiatives and work closely with stakeholders across the business to identify capability gaps and ensure strategic objectives are met. Previous experience working on an office relocation project/ Smart building project is required. Key Responsibilities • Champion and embed Business Analysis best practices across the Business Analysis community., • Provide foresight and insight to guide transformation initiatives and influence strategic decision‑making., • Develop, agree, and manage Business Analysis plans and engagement approaches for assigned work., • Conduct effective stakeholder engagement and elicitation, ensuring clear, validated, and shared understanding of information., • Define and document AS‑IS and TO‑BE states, business needs, and requirements using appropriate modelling techniques., • Identify capability gaps and propose solutions that deliver value and align with strategic priorities., • Manage scope, requirements, and design artefacts, ensuring traceability and effective change control., • Evaluate solution options and ensure that requirements and designs meet quality expectations., • Monitor solution performance to ensure realisation of anticipated benefits, removing barriers to value delivery. Technical Competencies • Drive adoption of BA best practices and foster strong, collaborative stakeholder relationships., • Work closely with senior leaders to inform demand management, change strategies, and planning., • Establish appropriate governance for scope and requirement management., • Conduct, validate, and document all elicitation activities to ensure accuracy and eliminate conflicting views., • Use modelling techniques (e.g., BPMN, use cases, data flow models) to articulate AS‑IS, TO‑BE, needs, and requirements., • Assess solution feasibility, considering costs, benefits, risks, issues, dependencies, and constraints., • Experience working on Smart Building projects in particular Building Management Systems, Automated HVAC and Lighting, Centralised Control Platform, Energy optimisation, Desk & meeting room booking, Live occupancy maps / wayfinding, Visitor management + check-in and Integrated services (food, lockers, parking) Business Analyst - Smart Building- Office Relocation - 12 Month FTC- London (Hybrid 3 days a week in the office) - £75k Pro rata

Our client is a Direct-to-consumer ecommerce subscription businessand is looking for aCRO & UX Manager. The role owns optimisation of end-to-end digital customer journey across acquisition, onsite experience, checkout, subscription lifecycle. You will focus on structured experimentation, UX improvement, revenue growth across fast-scaling environment. Youw ill be responsibilitie for the design and execution of A/B and multivariate testing programmes using behavioural insight and analytics tools. The position will drive improvements in conversion rate, revenue per visitor, landing page performance, subscription uptake. You will collaborae with performance marketing, CRM, brand, technology teams to deliver optimisation initiatives. The ideal candidate brings strong analytical capability, deep UX knowledge, proven record delivering commercial uplift within ecommerce or direct-to-consumer environments. Opportunity suits ambitious professional motivated by measurable impact, rapid growth, category-defining consumer brand.

We’re looking for a Corporate Front of House Reception Director to lead a high-performing team delivering exceptional front-of-house experiences. This is more than a reception role—it’s about shaping first impressions, driving innovation, and leading people to be their best. The Role • Lead, coach and inspire a large, diverse team to exceed expectations, • Create outstanding client and visitor experiences every day, • Build strong relationships with key stakeholders and partners, • Drive innovation and continuously improve service delivery, • Take ownership of operations, performance, and financials, • Champion a culture of accountability, growth, and excellence The Candidate • Proven leadership experience managing large teams from a Five Star Hotel or Corporate Guest Services Setting, • A natural communicator with strong stakeholder management skills, • A proactive, solutions-focused mindset, • Passion for delivering world-class customer service, • Confidence to challenge, influence, and drive change Package: £65,000 plus excellent benefits to be discussed with shortlisted candidates

Technical Lead – Estates East London £55,000-£59,000 salary + excellent benefits A major national cultural institution is seeking an experienced Technical Lead to oversee engineering operations across its East London museum sites. This portfolio includes a collection store, a newly developed museum and a high-footfall family site — all requiring robust mechanical, electrical and life safety systems to protect collections and ensure a safe, seamless visitor experience. The Role You will take responsibility for the performance, compliance and optimisation of all M&E and life safety systems across the estate. Key responsibilities: • Delivering planned and reactive maintenance, • Ensuring full statutory compliance across M&E, public health and life safety systems, • Managing MEP and life safety contractors, monitoring KPIs and service performance, • Maintaining environmental conditions within collection spaces, • Monitoring utilities and driving energy efficiency, • Delivering minor works and refurbishment projects, • Assessing system condition and recommending remedial works, • Supervising contractors in line with CDM and building safety legislation, • Acting as technical lead on capital projects and commissioning, • Managing budgets and procurement processes, • Participating in a 24/7 emergency response rota, • Embedding sustainability and inclusive working practices About You You will hold a recognised qualification (or equivalent experience) in mechanical, electrical or building services engineering. You will bring strong technical expertise, experience managing hard FM contracts, and a thorough understanding of statutory compliance within complex, public-facing buildings. Confidence using BMS and CAFM systems is essential. Organised, accountable and collaborative, you will be comfortable managing multiple priorities in a live operational environment. Get in touch for more details

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: · Think without limits – Think, think fast, think fearlessly · Own it and back yourself - Own the basics, own your role and own the results · Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description The SEO Site Manager is responsible for developing and executing the SEO strategy for their allocated site/brand, and for the overall performance of it, in collaboration with the SEO Lead. The successful candidate will achieve this by leading their team to manage the website, increasing organic traffic and revenue, by way of information architecture improvements, content management, and SEO techniques. They will be data-driven and performance-minded, ensuring projects are prioritised accordingly and optimised to meet KPIs. • SEO performance – owning, driving and optimising performance., • Delivering the SEO strategy - Work with the SEO Manager to develop the site’s SEO roadmap and strategy, • Carry out keyword research and manage site technical issues to support SEO roadmap., • Team management – line management of the SEO Team assisting on the website, including: probationary reviews, 1:1s, ER and hiring involvement, performance management, engagement with Frasers Group annual performance cycles, • Reporting and KPIs – monitor and improve the site’s KPIs and revenue targets, • Insight and opportunity analysis – highlight opportunities and developments across the channel, • PR Campaigns - work with the SEO Manager to delivery SEO link building campaigns, • Best practice – stay abreast of and contribute to wider industry developments., • Share initiatives, best practices and results. Qualifications • Hands-on experience in an SEO-focused role. Ability to lead and engage with direct reports., • Experience in e-commerce, preferably in the fashion field., • Strong focus on the technical aspects of SEO., • Working knowledge of link building using various techniques., • Experience owning SEO responsibilities at a site that derives its revenue through consumer traffic, • Experience with keyword research and strategy, daily optimization, test plan construction, and in-depth analysis, • Experienced in creating and presenting campaign reports including ROI and conversion rates, • Strong understanding of web usability and site design. A quantitative approach to traffic measurement, and experience with collecting and interpreting site visitor statistics, • Research skills to identify, build, and prioritise essential keyword sets, • Excellent problem solving and analytical skills, • Ability to self-manage and keep track of multiple projects, • Genuine passion for SEO and online marketing, • Experience with content marketing and social campaigns. Additional Information Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Receptionist – Top US Law Firm | Liverpool Street | £40,000 – £43,000 A leading US law firm, based in stunning offices near Liverpool Street, is seeking a highly professional and personable Receptionist to join their front-of-house team. This is a fantastic opportunity to work in a fast-paced, client-focused environment where first impressions are everything. You will play a key role in delivering an exceptional experience to clients and visitors, while supporting the smooth day-to-day running of the reception area. Key Responsibilities: • Providing a warm, professional welcome to all clients and visitors, • Managing a busy front desk, ensuring a seamless and efficient service at all times, • Coordinating meeting rooms, hospitality, and visitor requirements, • Handling calls and enquiries with confidence and professionalism, • Supporting wider office and administrative functions as needed About You: • You will have at least 3 years’ experience in a corporate, professional services, or premium hospitality setting (such as luxury hotels or high-end front-of-house roles), • A confident communicator with a natural ability to build rapport and deliver outstanding service, • Exceptionally organised, with the ability to juggle multiple tasks and remain calm under pressure, • Proactive, polished, and adaptable in your approach Additional Information: This role operates on a shift basis, covering hours between 8:00am and 8:00pm, so flexibility is essential. What’s on Offer: • Salary of £40,000 – £43,000, • The opportunity to work within a prestigious international law firm, • A collaborative and professional working environment in the heart of the City

Receptionist & Workplace Coordinator Financial Services £35-38K, depending on experience + bonus West End Permanent Fully office-based 2-RecP/MK About the Client: An established, international investment firm that has an entrepreneurial and collegiate ethos. They are looking for an experienced customer service professional to join their team as Receptionist & Workplace Coordinator. About the Role: The Receptionist & Workplace Coordinator will be key to delivering an exceptional front-of-house experience and will ensure the smooth day-to-day running of Reception. This is a varied role, and will involve front of house and reception, workplace and facilities support, events and hospitality support, alongside some administration support. Responsibilities will include (but are not limited to): • Act as the first point of contact for all visitors, manage visitor registration and meeting room coordination, • Manage incoming calls, emails and general enquiries efficiently and professionally, • Support day-to-day facilities tasks and act as a key liaison for minor workplace issues e.g. printer issues, basic troubleshooting, • Coordinate logistics for internal office events, • Manage daily meeting room readiness, • Maintain reception and shared areas to a high standard, • Other ad-hoc administrative support, as required Candidate Specification: • Prior experience in a reception / front of house role is essential; experience in a corporate setting is preferred, • Excellent verbal and written communication skills., • Organised and able to manage multiple priorities and tasks, • High attention to detail, • Professionalism and discretion, • Proficient in Microsoft Office/Google Workspace Additional Information: • Salary £35-38K, dependent on experience, plus a discretionary bonus, • West End location, • Fully office based. The hours will be on a rota of shifts from 8.00am - 6.30pm, • Excellent benefits, including discretionary annual bonus, pension contribution and season ticket loan. If you are an experienced Front of House professional looking for your next role, apply today!

We are seeking a warm, professional, and service-oriented Front of House Associate to be the first point of contact for members and guests at Knotel Old Sessions House. This role is key to creating an exceptional hospitality experience by ensuring a welcoming, polished, and supportive atmosphere. The ideal candidate is highly organized, detail-oriented, and passionate about delivering best-in-class service. Key Responsibilities: • Welcome and assist members, clients, and guests with professionalism and genuine hospitality., • Maintain the reception and common areas to the highest standard of cleanliness, organization, and presentation., • Anticipate and respond to member and guest needs, handling inquiries and requests with efficiency and care., • Support smooth daily operations by coordinating with internal teams and communicating member needs effectively., • Uphold Knotel’s hospitality culture by ensuring the space reflects the brand’s standards for ambience, staging, and amenities., • Manage front desk tasks, including check-ins, visitor registration, mail and package handling, and office supply inventory., • Assist with the coordination and execution of events, ensuring all details contribute to an excellent guest experience., • Gather and share member feedback to continuously improve the experience., • Stay informed about Knotel’s services, events, and offerings to provide accurate information and helpful recommendations., • Support colleagues and leadership as needed to ensure the smooth running of the House. Qualifications: • Experience in a hospitality, front desk, or customer-facing role (hotel, coworking, high-end retail, or similar environment preferred)., • Strong interpersonal and communication skills, with a warm, approachable demeanour., • Excellent organizational abilities and attention to detail., • Ability to multitask and remain composed in a fast-paced environment., • Tech-savvy; comfortable with Microsoft Office Suite and office systems., • Professional appearance and positive, proactive attitude., • Flexible and adaptable to changing needs and priorities. Benefits: • Competitive salary and benefits package., • Opportunities for professional growth and development., • A dynamic and collaborative work environment., • Access to networking events and industry-related activities., • The chance to be part of a vibrant and innovative company.

Pertemps Network Group are delighted to be assisting a reputable London-based housing provider in the recruitment of an Parking Appeals Officer to join their Parking Services team. This is an excellent opportunity for an experienced parking professional to support a busy local authority-style environment, managing appeals, statutory information requests, and enforcement administration.Service Area: Parking ServicesLocation: LondonPay Rate: £20.00 – £21.50 per hour (PAYE)Contract: Full-time, TemporaryRole PurposeThe Appeals and Information Officer will support the effective delivery of Parking Services by managing Penalty Charge Notice (PCN) appeals and representations, responding to statutory information requests, coordinating responses to complaints and member enquiries, and supporting operational functions such as special events and abandoned vehicle administration.The role also involves investigating potential misuse of parking permits, Blue Badges, and other parking facilities, as well as assisting with parking bay suspensions, waivers, and customer service enquiries.Key Responsibilities • Process Penalty Charge Notices (PCNs) at appeals and debt registration stages in line with statutory processes., • Prepare and submit the organisation’s response to appeals submitted to London Tribunals., • Investigate correspondence relating to PCNs and determine whether challenges should be accepted or contested., • Liaise with County Courts and Legal Services in relation to statutory declarations and witness statements., • Coordinate responses to Freedom of Information (FOI) requests and Subject Access Requests (SARs) in accordance with the Data Protection Act 2018., • Manage member enquiries, complaints, press enquiries, and service requests within agreed timescales., • Prepare responses for regulatory bodies including the Local Government and Social Care Ombudsman and the Information Commissioner's Office., • Manage and administer enquiries relating to abandoned vehicles, including coordinating scrapping or auction processes where required., • Investigate potential fraud or misuse involving parking permits, Blue Badges, and persistent PCN evaders., • Assist in the administration of parking bay suspensions, waivers, and dispensations., • Support the planning and coordination of special events, working with event organisers, emergency services, and internal teams., • Assist with maintaining Parking Services webpages, ensuring accurate information regarding parking regulations and restrictions., • Participate in a rotational customer service function (Monday–Saturday) responding to parking permit and visitor permit enquiries. Legislative KnowledgeThe role requires a working knowledge of relevant parking and traffic legislation including:, • Traffic Management Act 2004, • Road Traffic Act 1991, • Freedom of Information legislation, • Data protection requirements including the Data Protection Act 2018, • Parking and Traffic Appeals procedures and regulatory frameworks Knowledge and Experience, • Experience processing PCN representations and challenges within a Parking Services or enforcement environment., • Experience preparing case files for adjudication and appeals., • Experience handling FOI requests, complaints, and complex customer enquiries., • Strong administrative and organisational skills with excellent attention to detail., • Good IT skills including Microsoft Office applications and database systems., • Ability to interpret legislation and apply it to enforcement and appeals processes. Skills and Competencies, • Excellent written communication skills with the ability to draft professional and accurate correspondence., • Strong analytical and decision-making skills when reviewing PCN representations and evidence., • Ability to manage a high-volume caseload and meet statutory deadlines., • Effective interpersonal skills and ability to liaise with internal departments and external stakeholders., • Ability to work both independently and as part of a team in a fast-paced operational environment. Personal Attributes, • High level of accuracy and attention to detail., • Ability to remain motivated when undertaking repetitive tasks., • Adaptable and able to respond positively to operational change., • Committed to delivering a professional and effective Parking Services function. Apply now for the role of Parking Appeals Officer.

Job Role: Escort/Handyperson Location: HMP Highpoint, Newmarket CB89YG Salary: £26,575.65 Contract: Full time/Permanent/39 hpw We are seeking a practical and confident Handyperson / Maintenance Operative to join our team at HMP Highpoint, a category C & Adult/Male prison as an Escort / Fabric Operative. Join a team that is more than just a group of colleagues - we work Monday-Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Highpoint runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As an Escort / Fabric Operative, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for an experienced Handyperson to join us as an Escort / Fabric Operative with a combination of: - Experience of prison environment (Desirable) - Experience of use of hand and power tools - Previous experience of working within a building fabric / Hard FM environment - Up to date First Aid at Work Qualification - Level 2 qualification in English and Maths - Good Health & Safety knowledge - Excellent organisational, time management and people skills If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Estates Worker Salary: Highly competitive, dependent on experience and skills + Benefits Hours: Full-time, permanent (40 hours per week Monday to Friday, occasional weekend work and on call duties on a rota system) Based at YO62 4EN Closing date: Wednesday 25th March Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About us We are home to the UKs largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for an Estates Worker who will embrace the opportunity to work in a charitable organisation for our monastic community,tearoom, employees and guests. Working as part of the Grounds and Estates team, this role will have responsibility for general maintenance across the estate. Any trade background would be advantageous. A building and maintenance would be ideal due to the nature of the work and someone who demonstrates a due regard for health & safety. The successful candidate will be a true team player, able to demonstrate excellent organisational skills alongside an authentic commitment to the ethos and values of the Abbey. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this is perfect for you! Main Responsibilities but not limited to:- Operation and basic maintenance of machinery and equipment. Maintenance of the grounds throughout the estate. Undertake general maintenance of site premises, fixtures and fittings. Working independently off a job list. The scope of work relates to various types of seasonal work including road sweeping as well as snow clearing and gritting of the footpaths and roads. Supporting team members working on specific estate projects. Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group. Experience You will have: Minimum of 2-years experience would be ideal. We will also support with a full training plan. You will have high standards and a can do attitude we are a small team so flexibility is vital. Own transport required located Ampleforth The Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your cv. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. TPBN1_UKTJ

Electrician Location: LondonSalary: £46,000 plus night shift upliftShifts:• 7am to 3pm• 10am to 6pm• One week per month on nights from 7pm to 5am Overview We are looking for an experienced Electrician to support the full upkeep of a major London visitor attraction. This includes the building, the ride experience, and the cinema experience. As an Electrician in this environment, you will work within a friendly and supportive engineering team where everyone helps each other, shares the workload, and takes pride in delivering an outstanding and safe experience for all guests. We are seeking an Electrician who is proactive, reliable, personable, and confident with both planned and reactive maintenance. You will receive structured onboarding and training to help you gain full competence with all site systems. Key ResponsibilitiesGeneral Maintenance • Inspect, maintain, and repair ride systems and cinema equipment• Support the upkeep of motors, machinery, and em...

Years proven experience in venue hire, events sales, or venue management. Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. A new venue hire package was launched in early 2022.

We’re looking for a hands-on Bookshop Supervisor to support the daily running of our Bookshop at Friends House. You’ll help deliver excellent customer service, keep presentation and displays to a high standard, and coordinate our volunteer team so the shop feels welcoming, calm and professional. What you’ll do: • Support day-to-day shop operations, including service standards, displays and visual merchandising, • Support stock processes with the Retail Buyer (receiving deliveries, labelling, replenishment and keeping the stockroom organised), • Use EPOS/till confidently, including accurate transactions, cash handling and end-of-day reconciliation, • Recruit, coordinate and support Bookshop volunteers (basic training, shift cover and ongoing support), • Maintain a safe, clean and organised shop environment in line with Health & Safety and fire procedures, • Substantial experience in a retail environment, • Strong customer service and communication skills, • Confidence with EPOS systems and stock control processes, • A good eye for presentation and attention to detail, • Comfortable supporting and coordinating volunteers, • Sympathetic to Quaker values and ethos (you do not nee...

As Head of Visitor Experience, you will lead a large, dynamic on-site team and drive the strategic development of visitor-focused services. We are seeking an inspirational Head of Visitor Experience. This new leadership role offers an exciting opportunity to shape how millions experience Tower Bridg

We’re excited to offer a fantastic opportunity for someone looking to begin their career through a Commercial Apprenticeship . This role provides structured training, valuable on the job experience, and the chance to develop skills that will set you up for long-term success. At Portakabin, we provide modular buildings for hire and sale for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. We’re looking for a motivated Commercial Apprentice who will bring energy, creative new ideas and a fresh perspective to help Portakabin continue to innovate, lead and transform the world of modular buildings. We’re on the search for an energetic and highly motivated individual to join our GB Hire team in Manchester as a Commercial Apprentice . If you’re an ambitious and hardworking self-starter, who is looking to earn while you learn, then we want to hear from you. Our Commercial Apprenticeship programme has been developed to ensure you are supported throughout every step of your journey. Your 2-year apprenticeship will be delivered through a blended learning approach supported by our learning provider, Mercuri. You will be stretched, challenged, and supported by a business that views your professional development as a priority to achieve your Level 4, Sales Executive qualification. Role Details: • Annual Salary - £20,000, • Role based: Trafford Park Hire and Visitor Centre, Manchester, M17 1AW, • Contract type: 36.25 Hours Per Week, • Annual leave of 25 days per annum plus bank holidays, • You’ll be hands-on, working as part of our commercial teams who are responsible for winning orders and maintaining customer relationships, • In-house training to really understand the full range of Portakabin products and services, • Develop valuable skills such as effective communication, relationship building, presentation techniques and business development skills, • Creating commercial proposals and delivering them in a format, style and technique suiting our customers, • Various channels of support including your line manager, Area Hire Managers, colleagues, and a mentor. You will also network with other apprentices across the business What we’re looking for…. · 5 GCSEs including Maths and English at Grade 4 or above (A* - C) · 2 A Levels Grade A*- C (or equivalent) · A candidate with a positive attitude and a real desire to learn · Fantastic communication skills – both in person and virtually! · A strong understanding of Microsoft Word, Excel and PowerPoint · Good organisation and planning skills · Experience working in customer service or a client facing role (desirable but not essential) We have lots of fantastic success stories from previous apprentices who have gone on to achieve industry recognised qualifications through their apprenticeships and many of our past apprentices are still working within the business today or have gone onto have successful careers elsewhere. Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional. We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us! Apply… If interested, please submit your application as early as possible, applications will be reviewed on receipt. Important Dates: Closing Date - Monday, 13th April 2026 Interviews: Commencing April - You will be contacted for in person interviews. Offers issued: Mid May NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. · A range of dedicated health and wellbeing services · Employee Assistance Program · A chance to give back to your community with an annual Volunteering Day Off · Cycle to Work Scheme · Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

Snr / Quantity Surveyor : Wigton, Cumbria Salary : £45,000 - £65,000k + car/allowance. Tired of working to strict KPIs, being stressed and having little freedom in your job? Would you like to work for a company that has great staff retention and cares about the people who work with them? Family, trust, autonomy and self-motivation are key for this company and if you are of a similar mindset this could be a great role for you. MacArthur Recruitment is looking for a Quantity Surveyor to work on Cumbrian based projects for a family construction and engineering company . An autonomous role where youre given the authority to make it your own. Customer, company and supply chain focussed, youll mix being out on site, keeping track of projects, getting up to date on changes, progress and variations as well as working in the office closely with colleagues, company directors and senior staff. Main responsibilities for the role of Quantity Surveyor: Working with the Estimator, directors, site staff, trades, customer and supply chain architects or sub-contractors, to manage and deliver various projects from new build construction, engineering projects, refurbs to rebuilds. Requirements for the role of Quantity Surveyor: Projects vary from the £10ks of thousands to a few £Million; run under JCT, NEC, council or through simple agreements or non-contracts. Youll use your Quantity Surveying experience, ideally gained over a number of years and a variety of environments and contract types to take control of the role and help deliver projects with care and trust to a high quality. Key Accountabilities for the role of Quantity Surveyor will include: Communicate internally and externally with stakeholders to monitor projects, variations, finances and deliverable Be able to work in a flexible, varied environment there is opportunity for you to implement new processes Excellent communicator client, suppliers, site and internal staff Work within NEC, JCT, DB and other contract frameworks Variations, multi-valuations, cashflows, schedules, Bill of Quantities, Materials Open to new ideas, learning, empathetic, trustworthy, patient, diplomatic Visit sites to keep up to date on progress, variations, quality Work closely with Estimator and other internal staff as well as trades, other site staff and directors Projects are for private, public, commercial, education and charity sectors, amongst others Work in a relaxed environment where family, trust and self-motivation are key Degree or qualification would be a bonus Why work for our client as a Quantity Surveyor? Very good staff retention Caring, trusting, family oriented company with low levels of stress or none at all! Flexible salary, depending on experience eg £40,000 - £65,000 Car / allowance 22 days holiday + BH Fairly flexible working environment (not flexi-time) Set Hours 8:30am 5:00pm or anytime set from 7:30am when office opens eg 7:30am-4:00pm Make the role your own - autonomy For more information, or to apply for the position of Quantity Surveyor , please contact Ewen. At MacArthur Recruitment we are committed to maintaining the trust and confidence of our customers. We collect your information for the purposes of providing job-finding services only, and do not sell, rent or trade lists with other companies for marketing purposes. We dont collect cookies on our website or use analytical tools to monitor visitor behaviour. We believe that if you want to get in touch with us, you will. Any information you provide to us on your CV or via a job board is kept securely on our database and is shared with any potential employer only after you have given permission for us to do so. To find details on how we use this information, please read our privacy policy which can be found at macarthurrecruitment couk , where you can also find details of how to contact our Data Protection Lead, Stephanie Harding, should you wish to exercise your rights to view, amend, or delete the personal information that we hold. TPBN1_UKTJ

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Set between the West Highlands and the Islands within the charming coastal town of Oban, this quaint distillery is one of Scotland's oldest, dating back to 1794, its rich history and heritage brings to life the art of creating Oban single malt. Your Time at Work This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Oban Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the visitor experience. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of food and drink in the bar and ensuring hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion. Our Perfect Worker Do you have character? Are you driven and open minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary! Key Information and Benefits Full training will be provided. Part and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, the successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement. About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles. TPBN1_UKTJ

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. The oldest distillery on the Isle of Skye, Talisker is known for its breath-taking views and fantastic visitor experience at its stunning home on the shores of Loch Harport. With the stunning Cuillin Hills as a backdrop, it's a place steeped in legend and rich history passed down through the ages. Your Time at Work This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Talisker Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the visitor experience. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of food and drink in the bar and ensuring hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion. Our Perfect Worker Do you have character? Are you driven and open minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary! Key Information and Benefits Full training will be provided. Part and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, the successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement. About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles. TPBN1_UKTJ

Bat Specialist Ecologist LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a desire to apply your bat expertise to a diverse project portfolio with the support of an industry leading team? Have you worked on mitigation licensed projects recently and are looking to become a BER Registered Consultant? Or do you hold a bat disturbance and handling licence in Scotland or Wales, or have licensing and bat project delivery experience in Northern Ireland and ROI? Are you eager to enhance your technical skills and develop your career with a defined professional pathway of your choosing? Do you want to work with a team who value and promote health, wellbeing and a fulfilling working life, recognising the commitment required to conduct nocturnal bat survey work? Role Outline As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Bat Earned Recognition (BER) Registered Consultants and those who qualify as BER Accredited Agents to strengthen our existing BER expertise in the team. We are also looking to expand our bat expertise in the Scotland, Wales, Northern Ireland and ROI teams. As a multidisciplinary consultancy, our ecologists work closely with colleagues from other teams including Planning, Placemaking, Engineering, Transportation and Asset Management and contribute to the identification of opportunities, tendering and project delivery. With ambitions to grow our UK presence, and to contribute to the continued success of Tetra Techs global business, you will join our established network of over 90+ UK ecologists. Our bat specialists are proactive in developing relationships with colleagues from across the business, liaising with the wider ecology team and other technical teams, and supporting them through all stages of a project. Examples of recent bat projects we have delivered include: Surveys, BER site registrations and mitigation works for several bat species, including hibernation and maternity roosts across the country; Use of advanced bat survey techniques (e.g. on sites in Hampshire, Sussex and Dorset) to confirm whether rare bat species such as Bechsteins are present; Use of industry-leading survey technology and data analysis systems to ascertain use of habitats by bats for renewable energy and other land-use projects; Survey, licensing and mitigation at a range of sites including listed buildings and complex structures with multiple bat roosts present; Survey, BER licensing and mitigation for trees on linear infrastructure projects; and Surveys for flood defence works including culverts under Derby city centre. Given the variety of projects we work on, we are looking for BER Registered Consultants (Level 2 or 3 would be highly desirable) and Class 2 Bat Licensed Ecologists with experience on mitigation licensed projects. We are looking for bat specialists who are proactive in developing their own knowledge and understanding of bats as well as being able to share their knowledge to support the development of others. We want people who have strong field experience and ambitions to develop their technical skills in line with project requirements. With support from the regional and national ecology teams as well as the national bat lead, and in line with our defined career framework, they will continue to develop their expertise. We Lead with Science and follow the advice of our bat ecologists when investing in top-of-the-range equipment to allow them to deliver their roles successfully. We encourage applications from ecologists who have an interest in technological advancements and who are keen to keep on top of the latest developments and guidance. The role will require site work and some travel dependent on location of projects. However, we operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work, as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. Key Responsibilities Survey Work, Design and Fee Proposal:Design ecological surveys using industry guidance and prepare fee proposals for projects. Conduct specialist bat surveys and support other protected species projects. Survey work will involve a mix of daytime and night-time based work. The individual will be responsible for coordinating survey schedules and project resources effectively. Data Analysis, Report Writing and Quality Assurance:Accurately analyse bat data, produce high-quality, detailed reports and mitigation strategies, including and successfully obtaining bat mitigation licences. Experience preparing Ecology chapters for Environmental Impact Assessments and Habitat Regulations Assessment would be an advantage. Task and Project Management:Actively manage delivery of a task within a project or fulfil the role as a Project Manager (after receiving Tetra Tech bespoke project management training), from inception to completion ensuring timelines, budgets and quality standards are met. Client Engagement:Work closely with clients, including developers, planners and internal colleagues to provide ecological advice and solutions. Build, develop and maintain strong relationships with clients ensuring clear communication and excellent service. Team Development:Mentor and inspire junior team members across the national team and provide training and on-site guidance to develop other team members in bat ecology and support them on their journey to obtaining their bat licence. Technical Expertise:Provide expert advice particularly in relation to bat ecology, behaviour and conservation. The individual will have a minimum of a Natural England Class 2 bat licence but ideally will be a BER Registered Consultant (Level 2 or 3 preferable) or eligible to apply (or equivalent for Scotland, Wales, NI, ROI). The individual will need to remain informed with the rapid advancements in bat research, survey tools and techniques. Design and implement avoidance, mitigation and compensation strategies including bat roost creation and habitat management plans. Requirements An appropriate academic qualification in a related discipline Natural England Class 2 bat licence and/or equivalent for Scotland, Wales, Northern Ireland, ROI Bat Earned Recognition Registered Consultant at any Level preferable (but Level 2 and 3 ideally) or eligible to apply to become a Registered Consultant Hold a full driving licence About the Team Over 90+ permanent ecologists, including BER Registered Consultants, roost visitor and low-impact licence holders across 14 offices, working as one cohesive team. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career pathway frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our in-house experts. We award a significant financial bonus to anyone achieving Chartered Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Our way of working We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Inclusion At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create aworkplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. Be yourself, without apology. For more information on our company, please visit our website at. To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs (selectminds.com) Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. TPBN1_UKTJ

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Dalwhinnie is one of the highest and coldest working distilleries in Scotland, but visitors will always receive the warmest of welcomes as they discover the gentle spirit of Dalwhinnie single malt. Your Time at Work This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Dalwhinnie Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the visitor experience. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of food and drink in the bar and ensuring hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion. Our Perfect Worker Do you have character? Are you driven and open minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary! Key Information and Benefits Full training will be provided. Part and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, the successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement. About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles. TPBN1_UKTJ

Job Role: Fabric Operative / Prison Escort Location: HMP Huntercombe, Bradley Rd, Henley-on-Thames RG9 5SB Salary: £28,087.80 per annum Contract: Permanent, full time, 39 hours per week We are seeking a dedicated Escort / Fabric Operative to join our team at HMP Huntercombe a category C adult male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Huntercombe runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As an Escort / Fabric Operative, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Escort / Fabric Operative with any combination of: - Experience of prison environment - Experience of use of hand and power tools - Previous experience of working within a building fabric / Hard FM environment - Up to date First Aid at Work Qualification - Level 2 qualification in English and Maths - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Hospitality Assistant Salary: Hourly, dependent on experience and skills + Benefits Hours: Casual / as and when required with weekend and bank holiday working. Based at YO62 Closing date: 2nd April 2026 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About us We are home to the UKs largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. The Role We are seeking a reliable and flexible General Hospitality Assistant to support our hospitality operations across housekeeping, the tearoom, and events. This is a varied, hands-on role ideal for individuals who enjoy working with people and being part of a supportive team. The position is casual and hours are offered on an as-and-when-required basis. Shifts will include weekends and bank holidays. Main Responsibilities but not limited to:- Housekeeping Cleaning guest bedrooms and bathrooms to a high standard Cleaning public areas across the Abbey site Undertaking deep cleaning tasks as required Tearoom Serving hot drinks and food to guests Preparing drinks and light refreshments Clearing and cleaning tables Providing friendly and efficient customer service Events & Functions Assisting with the service of lunches and dinners Supporting guests attending events, retreats, and functions Helping with room setup and clear-down Directing guest parking and offering general assistance Skills and Attributes You will be: Friendly, approachable, and professional Reliable and flexible with availability Comfortable working as part of a team Able to work independently when required Essential Requirements Own transport is essential due to the Abbeys remote location Willingness to work weekends and holidays Ability to undertake physical tasks such as cleaning and standing for periods The Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your cv Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. TPBN1_UKTJ

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Royal Lochnagar Distillery sits at the foot of the Cairngorm mountains. A mile from Balmoral Castle, this small craft distillery is renowned for its incredible location and outstanding whisky. This prestigious site represents an ever-lasting experience you will not forget. Visitors to Royal Lochnagar Distillery will discover the rich, fruity character of this highland whisky in its home in Royal Deeside. Your Time at Work This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Royal Lochnagar Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the visitor experience. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of food and drink in the bar and ensuring hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion. Our Perfect Worker Do you have character? Are you driven and open minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary! Key Information and Benefits Full training will be provided. Part and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, the successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement. About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles. TPBN1_UKTJ

Plumber (Level 3) Location: HMP Hollesley Bay Salary: £43,177.30 +5% additional for recognition of weekend working Contract: Permanent, full time - 39 hours per week, Monday to Sunday We are seeking an NVQ level 3 qualified Plumber to join our team at HMP Hollesley Bay, a category D Adult/Male prison. Join a team that is more than just a group of colleagues - we work Monday to Sunday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Hollesley Bay runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Engineer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Plumber to join us as a Mechanical Engineer with one of the following NVQ Level 3 qualifications and combination of skills: • C&G 6189 Plumbing and domestic heating * C&G 5962 certificate in Plumbing (Advanced craft) * C&G 6019 Mechanical Engineering services (plumbing) * C&G 6018 heating and ventilation installation * C&G 6129 certificate in Plumbing * C&G 214 Engineering systems maintenance * C&G 6188 Heating and ventilating * C&G 6088 certificate in heating and ventilating * C&G 6032 the advanced craft certificate in plumbing * EAL Diploma in Plumbing and Heating * Experience working on commercial or industrial heating, water or building service systems. * Unvented water heater vessel course G3 - Highly desirable * Two years' experience working in a role as a plumber or equivalent * Be familiar with and able to work to Water supply regulation and Control of Legionella L8 requirements * Good working knowledge of planned preventive maintenance operations * Good working knowledge of relevant health and safety requirements * L8 awareness training - Desirable (Provided if required) If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Electrician - Level 3 qualified only Location: HMP Wayland- Thetford IP25 6RL Salary: £39,579.20 with £1000 in RRA per annumn and on call Contract: Full time/Permanent/ 39hpw We are seeking a dedicated fully qualified Electrician to join our team at HMP Wayland a Category C & adult/male prison. Join a team that is more than just a group of colleagues - we work Monday-Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Wayland runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As an Electrician, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, other Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for an Electrician with a combination of: - Certificate in BS7671:2018 (18th edition) - Level 3 qualification in Electrical Installation or Electrotechnical Services (City & Guilds/EAL), including relevant NVQs and competency assessments (AM2/AM2S). For example: 2367 or 2357. - Two years' experience working in a role as a fully qualified electrician - Experience working on commercial or industrial electrical systems - Good working knowledge of planned and preventive maintenance operations - Good Health & Safety knowledge - Excellent organisational, time management and people skills If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Blair Athol Distillery stands at the gateway to the Scottish Highlands, in the foothills of the Grampian mountains. Established in 1798 in picturesque Pitlochry, Blair Athol is one of Scotland's oldest, and best loved distilleries, in one of the most scenic regions in Scotland Your Time at Work This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Blair Athol Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the visitor experience. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of food and drink in the bar and ensuring hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion. Our Perfect Worker Do you have character? Are you driven and open minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary! Key Information and Benefits Full training will be provided. Part and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, the successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement. About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles. TPBN1_UKTJ

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Cardhu distillery was successfully run by two generations of pioneering women treasured for their determination, generosity, and loyalty to the community. This was the first distillery to partner with John Walker & Sons and - for 200 years - the elegant character of Cardhu has been at the centre of shared celebrations around the world. Come experience the warmest of welcomes and the heartfelt embrace of Cardhu. Your Time at Work This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Cardhu Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the visitor experience. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of food and drink in the bar and ensuring hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion. Our Perfect Worker Do you have character? Are you driven and open minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary! Key Information and Benefits Full training will be provided. Part and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, the successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement. About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles. TPBN1_UKTJ

Role: Visitor Services Manager - Estates and Maintenance Region: Highlands and Islands Reports to: Operations Manager Pay Grade: Grade 5 - £35,800 per annum Location: Culloden Battlefield, Inverness, Type of Contract: Permanent, Full-Time, 40 Hours Per Week JOB PURPOSE To ensure that the moorland landscape of Culloden Battlefield and the maintenance of the Visitor Centre and the landscape around it are managed to a high standard. This will be in accordance with the aims of the Culloden Battlefield Conservation Management Plan, improving the conservation of the battlefield and contributing to the visitor experience at Culloden. CONTEXT The Trusts Culloden Battlefield policies are comprised of approx. 67 hectares, mostly upland moorland, with pockets of woodland, grazed pasture and amenity landscape. There is a Scheduled Ancient Monument and Listed Building on site and the whole area is covered by the Highland Council Culloden Muir Conservation Area. The site has regional, national and international heritage significance. The Culloden entry in Historic Environment Scotlands Battlefield Inventory states: Culloden is one of the most important battles in the history of the British Isles and has international significance. It is the final battle fought on the British mainland and brings to an end more than half a century of Jacobite conflict, itself played out against a background of wider international wars. Its aftermath transforms the Highlands, ending the traditional way of life of the area and contributing to the subsequent Clearances. The battle also holds a prominent place within the Scottish cultural legacy, frequently depicted and commemorated in art, music, literature and film. Culloden Battlefield Visitor Centre is an award-winning building, opened in 2007, which hosts 350, 000+ visitors per year. It contains an exhibition and accredited museum, kitchen/café, gift shop, education room/training room, welcome area and back offices. Leanach Cottage and Kings Stables are small historic cottages in the specification of the role. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The key responsibilities and accountabilities of the job are: Deliver to management regimes for each battlefield zone, evaluating successes and failures which will inform future management plans. Management regimes will include, but not be limited to: conservation grazing, property team resources, volunteers and contractors. Working with Operations Manager on annual budgets, and working with the Welcome Manager on maximizing car par income. Deliver robust conservation action plan, with constant reviews Deal with visitors in a professional, welcoming way. Work closely with and assist the Engagement Manager and supervisors to help create battlefield landscape conservation interpretation and content for tours, which increase visitor enjoyment; Work closely with expert advisers to ensure animal livestock management and welfare standards are kept at a high standard Maintain all footpaths and signage on site Manage and deliver an annual maintenance programme for the Visitor Centre, Leanach Cottage and Kings Stables. Maintain the Visitor Centre facilities all year round, appointing and managing subcontractors where appropriate to fix building problems, e.g. plumbing, heating, ventilation, roof leaks and any other areas. Recruit and lead conservation volunteers, providing full training and orientation. Develop and deliver meaningful projects and activities for them to complete. This will involve engaging with children and vulnerable adults. Deliver a Health and Safety culture across the estate, ensuring that colleagues, volunteers and external contractors work within the propertys H+S guidelines, to reduce the risk of incidents and accidents to volunteers, employees and visitors. Be proactive in cold weather planning, eg. gritting of roads and car park, and respond to emergencies across the estate, eg. escaped livestock, by providing a timely response in line with Trust policies and responsibilities. Undertake duty management cover as part of a rota including regular weekend working, as well as implementing emergency procedures when needed. DM cover is for the entire site, so a working knowledge of procedures inside the building is required To work closely with the entire cluster, giving support when needed to Hugh Millers Birthplace Cottage and Abertarff House. This role is one for which the duties, responsibilities or accountabilities of the role require you to become a member of the Protection of Vulnerable Groups (PVG) scheme, administered by Disclosure Scotland. This role involves regulated work with children and vulnerable adults. REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Qualifications and Skills Essential Diploma or equivalent in a relevant discipline (e.g. estate management, animal husbandry, rural skills) or equivalent knowledge/ understanding in countryside management, including livestock management. ?Driving Licence, valid for driving within the UK including Category E entitlement to tow trailers Competency and self-sufficiency in use of IT (email, internet, word-processing, spreadsheets, databases) Substantial equivalent experience which demonstrates landscape management skills, including conservation grazing, animal husbandry, grass cutting, brush-cutting and woodland management. Experience of facilities management and working on an estate open to the public, or experience of working with the public directly. ?Knowledge of basic tool and machinery use and maintenance; footpath management; boundary repair. Sound practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes. Demonstrable experience of managing staff and volunteers, including rota setting and performance management. ability to think and act quickly when confronted with emergencies. Desirable Excellent interpersonal and communication skills; confident in interacting and dealing with a wide range of people; and able to represent the Trust Good organisational and time-management skills including the ability to prioritise work where necessary Tractor driving and brush cutting Nature conservation experience, knowledge and interest. An appreciation of the work and mission of the National Trust for Scotland in a general context. Ability to plan, design and execute projects. DIMENSIONS AND SCOPE OF JOB People Management ?Line management of Estates team work and task planning, setting rotas, managing performance. ?Recruit and manage Estates team, facilitate work placements and apprenticeships. Finance Management Will have budget management responsibility working with the Operations Manager on delivering against budgets, raising purchase orders, managing expenditure including staff costs, and reporting against budget. Will be expected to effectively negotiate costs with external contractors and monitor spend associated with projects across the estate so that they come within budget. Tools/equipment Will be a frequent user of driven vehicles such as tractors, ATVs, ride-on mowers and vans; Will be a frequent user of powered tools. Will be a frequent user of IT equipment. The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities. HOW TO APPLY Interested applicants should forward their Curriculum Vitae (CV) or an Application Form to the People Services Department (Applications) by email by Sunday 5th April. Please ensure your CV includes your full name and contact details, the CV file sent to us should be titled your first initial and surname. When submitting your CV please state the position and job location of the vacancy you are applying for in the subject title or body of your email: For example "VSM Estates - Culloden" TPBN1_UKTJ

Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. With stunning views of picturesque Lagavulin Bay, visitors to Lagavulin will discover all about the unusual pear-shaped stills, intense smoky flavour, and unique story of this iconic whisky on the famous Hebridean island of Islay. Your Time at Work This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors at Lagavulin Distillery. You will be responsible for bringing to life the stories and craft of the distillery with passion and enthusiasm - giving visitors an immersive and engaging experience at the visitor experience. This role requires you to provide first class customer service. From warmly greeting visitors, to hosting tours, and working within retail as a product expert, you will also be involved in the preparation and serving of food and drink in the bar and ensuring hygiene standards are maintained throughout the Brand Home. With events throughout the year, you will be part of the planning and execution, building relationships with customers and working in an incredible industry full of pride and passion. Our Perfect Worker Do you have character? Are you driven and open minded? Are you passionate about customer service? This is a fantastic opportunity to learn new skills and be part of something extraordinary! Key Information and Benefits Full training will be provided. Part and full-time opportunities available over 7 days and with varied start dates through the season, this role is suitable for everyone, including students (18+ years). Due to the temporary nature of these opportunities, the successful candidates will be responsible for securing their own accommodation and travel arrangements for the duration of the placement. About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles. TPBN1_UKTJ

Location: HMP Winchester, Romsey Rd, Winchester SO22 5DF Salary: £50,275.42 per annum (includes £3.5k location bonus) Contract: Full time, 39 hours per week, permanent, Mon-Fri Are you an accomplished level 3 NVQ qualified Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Winchester runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As the Mechanical (Plumber) Supervisor, you will have the opportunity to work alongside and coordinate experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners and other Administrators, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you're ready for your new challenge, quick to learn, enthusiastic and willing to share your skills and experience and contribute, we want to hear from you. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Supervisor with one of the following Level 3 qualifications and combination of skills: - C&G 6189 Plumbing and domestic heating - C&G 5962 certificate in Plumbing (Advanced craft) - C&G 6019 Mechanical Engineering services (plumbing) - C&G 6018 heating and ventilation installation - C&G 6129 certificate in Plumbing - C&G 214 Engineering systems maintenance - C&G 6188 Heating and ventilating - C&G 6088 certificate in heating and ventilating - C&G 6032 the advanced craft certificate in plumbing - EAL Diploma in Plumbing and Heating - A minimum of five years' experience, ideally within an FM environment and/ or secure environment, military, health or similar sectors. - Experience working on commercial or industrial heating, water or building service systems. - Familiar with, and ability to, work to Water Supply Regulation and Control of Legionella L8 requirements. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. - A rounded knowledge of risk and compliance and demonstrable planning & project management skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Plumber (Level 3) Location: HMP Bullingdon OX25 Salary: £43,177.30 per annum Contract: Permanent, 39 hours per week Mon-Fri We are seeking an NVQ level 3 qualified Plumber to join our team at HMP Bullingdon a category B male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Bullingdon runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Engineer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Plumber to join us as a Mechanical Engineer with one of the following NVQ Level 3 qualifications and combination of skills: • C&G 6189 Plumbing and domestic heating * C&G 5962 certificate in Plumbing (Advanced craft) * C&G 6019 Mechanical Engineering services (plumbing) * C&G 6018 heating and ventilation installation * C&G 6129 certificate in Plumbing * C&G 214 Engineering systems maintenance * C&G 6188 Heating and ventilating * C&G 6088 certificate in heating and ventilating * C&G 6032 the advanced craft certificate in plumbing * EAL Diploma in Plumbing and Heating * Experience working on commercial or industrial heating, water or building service systems. * Unvented water heater vessel course G3 - Highly desirable * Two years' experience working in a role as a plumber or equivalent * Be familiar with and able to work to Water supply regulation and Control of Legionella L8 requirements * Good working knowledge of planned preventive maintenance operations * Good working knowledge of relevant health and safety requirements * L8 awareness training - Desirable (Provided if required) If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Our client is a leading global company offering guiding and travel technology, group guiding systems, A1 powered translation products, audio guides in many languages to Museums, Art Galleries, attraction and visitor experiences. xrnqpay We require fluency in Italian and English. Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. We seek a Head of Operations UK & Ireland who will work closely with travel clients such as tour operators, OTAs, cruise lines, c...

You may also have experience in the following roles: Sessional Family Worker, Visitor Support Assistant, Family Liaison Worker, Prison Visitor Support, Play Service Coordinator, Community Outreach Worker, Safeguarding Support Officer, Rehabilitation Support Worker, Social Care Assistant, Early Inter