Guest Experience Representative
4 days ago
London
Guest Experience Representative • Annual Salary: Up to £28,000, • Location: East London Day-to-day of the role: • Act as the first point of contact for all guests, delivering a warm, professional welcome., • Efficiently manage reservations, walk-ins, and seating, ensuring a smooth flow., • Handle guest communications professionally via email, phone, and online platforms., • Provide administrative support to the General Manager and senior management team., • Coordinate large bookings, pre-orders, and special requests across departments., • Support the coordination of live events and private hires, ensuring seamless service delivery.