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Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description Your Role at Raising Cane’s: The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Hires and terminates all hourly, non-management crewmembers, • Owns the onboarding, status change and payroll process for all hourly crewmembers, • Creates crewmember work and training schedules, • Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks), • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • 3+ years of restaurant or retail management experience, • New restaurant opening experience preferred, • GCSEs or equivalent required, some tertiary education preferred All your information will be kept confidential according to EEO guidelines. Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description Your Role at Raising Cane’s: The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting, • Ensures overall restaurant compliance to company standards, policies and laws, • Hires and terminates management-level crewmembers including status change and payroll process, • Creates crewmember work and training schedules, • Develops management-level crewmembers including performance management, • Acts as manager on duty, opens and closes the restaurant, manages cash handling, • Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance, • General to the role:, • Enforces Raising Cane’s policies and standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift and provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Achieves and maintains training restaurant status, • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, create plans and convert plans into action to solve problems, • Able to measure performance, subjectively and objectively with a high level of emotional intelligence, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant, • 5+ years of restaurant or retail management experience, • New restaurant opening and local restaurant marketing experience preferred, • GCSEs or equivalent required, some tertiary education preferred All your information will be kept confidential according to EEO guidelines. Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Make a Real Impact on Sustainability We’re looking for a passionate and driven Zero Waste Lead to help transform the way our clients manage and reduce waste. This is a fantastic opportunity to work with some of the UK’s most prestigious organisations—including Government and Banking clients—while making a tangible difference to their sustainability journey. You’ll play a key role in shaping zero‑waste strategies, supporting mobilisation of new contracts, delivering best‑practice solutions, and helping organisations achieve their sustainability goals. What You’ll Be Doing • Set up and manage waste‑reduction plans., • Identify and implement improvements that increase recycling and reduce waste., • Act as the Waste Subject Matter Expert, providing guidance, insight and best practice to clients and operational teams., • Support bid activity by advising on innovative waste and sustainability solutions., • Lead waste‑related projects from planning through to delivery, ensuring efficiency and compliance., • Use data analysis and visualisation to understand waste performance and drive continuous improvement., • Work closely with contract teams to ensure services meet expectations and contractual commitments., • Support clients in achieving their sustainability agendas and overcoming waste‑related challenges. What We’re Looking For • Strong background in sustainability, zero‑waste strategies, and circular economy principles., • Experience within the waste industry or related operational environments., • Skilled communicator with excellent stakeholder‑management and collaboration abilities., • Experience managing complex projects, including risk mitigation and KPI reporting., • Strong analytical skills with the ability to interpret and communicate data insights effectively., • Good understanding of facility management, waste, and cleaning service streams., • Ability to translate business insights and customer expectations into practical, effective waste solutions., • Full UK Driving Licence (role includes travel to client sites)., • CIWM Membership and/or sustainability qualifications (desired). Security Requirements This role requires SC Clearance. Candidates must be eligible to meet the criteria. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team.

🧴Senior National Account Manager – Household 🛍️Grocery 📍London – 1-2 days per week in the office 💰£65k + 15% bonus This is an opportunity to join a fast-growing, design-led challenger brand on a mission to transform the household cleaning category. Built around refillable, low-waste solutions, the brand is redefining how consumers approach cleaning, combining sustainability with beautifully designed, high-performing products. Already gaining strong traction across UK retail, the business is scaling quickly and disrupting a traditionally static category. This role offers the chance to take real ownership, drive growth with key grocery customers and play a part in building a more sustainable future. 🌱 Purpose-led and sustainability focused 🧴 Premium, design-first products that stand out on shelf 📈 Strong momentum across UK grocery 🚀 Ambitious growth plans with real opportunity to make an impact What You’ll Do ✨ Support the delivery of sales strategies to drive distribution and rate of sale 🤝 Build and nurture strong relationships with key grocery retailers 📊 Contribute to joint business plans and identify growth opportunities 📦 Work closely with Operations to support forecasting and stock management 📈 Monitor sales performance and ensure excellent customer service 🌍 Spot opportunities to reduce plastic waste and improve sustainability 💡 Support team initiatives and share insights to drive performance What We’re Looking For 🧠 4+ years FMCG experience within account support or account management 🛒 Strong understanding of the UK grocery retail landscape 💰 Commercial awareness with exposure to P & L 🚀 Growth mindset, ideally within a challenger or high-growth brand 🗣️ Confident communicator with strong relationship building skills 💪 Hands-on and proactive, happy to roll up your sleeves 🔄 Adaptable and comfortable working in a fast-paced environment 🌱 Passion for sustainability and purpose-led brands What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity., • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments., • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly., • Compile duty rosters and advise on changes as necessary., • Prepare reports and maintain appropriate filing systems. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Two years of experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

FACILITIES & WORKPLACE SERVICES COORDINATOR Our client is a leading boutique financial services & technology firm with several offices worldwide. We are looking to hire a Facilities & Workplace Coordinator to work in the busy and vibrant London office in the city. This firm is deeply rooted in hiring the best talent and setting the highest industry standards. With a commitment to rewarding hard work, the team culture is also friendly, informal, collaborative, innovative and entrepreneurial. This role is filled with plenty of opportunities where you will be able to make a significant impact to the business. Please note this role is based on site 5 days a week in the London office. The Facilities & Workplace Services Coordinator supports the smooth, safe, and efficient operation of the workplace. The role focuses on facilities management, vendor coordination, health and safety compliance, workplace administration, and employee support. The coordinator works closely with internal teams, building management, and external suppliers to ensure the office environment is well maintained and fully operational. Workplace Operations • Monitor the Workplace Services (WPS) inbox, responding to queries and coordinating requests., • Conduct daily checks across office floors to ensure systems, equipment, and spaces are functioning correctly., • Communicate with HR, IT, and other teams regarding office issues or maintenance needs., • Organise and audit critical spare parts, keeping stockrooms tidy and accessible., • Send new starter communications and provide WPS introductions and office information., • Support onboarding and offboarding by allocating desks and lockers, coordinating with Front of House., • Conduct desk and space audits, identifying faults and ensuring allocations remain accurate., • Submit weekly catering numbers and assist with workplace service arrangements., • Represent WPS at relevant committee meetings., • Support workplace events such as summer and Christmas parties. Facilities Management • Identify, log, and report faults or maintenance issues to contractors or building management., • Respond promptly to reactive tickets and requests (temperature, lighting, power, office faults)., • Coordinate planned preventative maintenance (PPM) schedules and contractor site visits., • Liaise with third‐party suppliers and building management to arrange service access., • Ensure contractor documentation and Permits to Work are submitted and logged., • Review contractor job reports and follow up on repairs or parts ordering., • Support contract management, including renewals and documentation., • Run monthly security access reports and work with HR to review user access and attendance., • Log contractor attendance and service records for all site visits., • Support weekend works, powerdowns, and essential out‐of‐hours activities., • Prepare workplace spaces for powerdowns, desk moves, and operational changes., • Assist with workspace reconfiguration and desk move projects., • Attend key PPM visits to ensure compliance and alignment with internal teams. Health & Safety • Conduct regular floor inspections and monitor first aid supplies., • Assist with risk assessments and general safety compliance., • Manage communications related to emergency fire evacuations., • Attend quarterly tenancy meetings with building management., • Administration & Financial Processes, • Track and process supplier invoices, receipts, and administrative documentation., • Work with Finance to manage team credit card expenses and ensure timely receipt, • submission., • Raise and amend purchase orders and maintain the WPS PO log., • Support contract administration and renewal tracking., • Provide reception cover during breaks and annual leave, including greeting visitors and, • supporting meeting room needs., • Assist with meeting room setups and event coordination. Skills & Experience • Strong Excel skills (intermediate to advanced)., • Comfortable using AI tools to streamline reporting, documentation, and operational workflows., • 2–3 years’ experience in facilities, workplace operations, or building services., • Understanding of Building Management Systems (BMS) and workplace systems., • Mechanical or engineering aptitude, with the ability to troubleshoot basic M&E issues., • Knowledge of health and safety compliance, including risk assessments and fire safety., • Experience coordinating contractors, PPM schedules, cleaning and catering staff and vendor, • relationships., • Strong organisational skills with attention to detail and the ability to manage multiple priorities., • Clear communication skills and confidence working with internal teams, contractors, and building management., • Proactive, solutions‐focused approach with an interest in improving processes and operational efficiency. Relevant certifications (advantageous but not always required): • IOSH or NEBOSH, • First Aid or Fire Marshal, • BMS or building services training, • Understanding of building operations — lifts, HVAC, electrical systems, fire panels,and access control. What we offer: • Salary between £45,000 and £55,000 plus bonus, • A great environment whereby technology is key to our success, • The upside of a start-up without the associated risks, • Friendly, informal and highly rewarding culture, • A fast-growing global firm with plenty of opportunities where you will have a significant impact

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Operations Manager Retail / Site Operations £38,000 - £42,000 Role Summary: An exciting opportunity for an experienced Operations Manager to support the day-to-day management of a busy retail destination. Working closely with the Centre Manager, this role is responsible for ensuring the efficient, safe, and high-quality operation of the site, including oversight of contractors, service delivery, and occupier engagement. The successful candidate will bring strong knowledge of retail or shopping centre environments and will act as a key link between stakeholders, including clients, asset managers, surveyors, and tenants, contributing to the overall performance and enhancement of the asset. This role may require occasional weekend working to support operational needs, with time off in lieu provided. Key Responsibilities: • Oversee contractor and supplier performance across services including security, cleaning, M&E, fabric maintenance, utilities, and seasonal works, • Review RAMS and issue Permits to Work in line with site procedures, • Conduct regular site inspections across public and non-public areas, ensuring issues are identified and resolved promptly, • Respond to queries from occupiers, clients, and internal teams in a timely and professional manner, • Support budget setting, management, and reconciliation processes, • Work closely with building surveyors to implement planned preventative maintenance (PPM) programmes in line with long-term asset plans, • Ensure contractors deliver both reactive and planned works in accordance with policies and standards, • Collaborate with marketing teams to support events, including reviewing risk assessments and method statements, • Maintain high levels of occupier engagement and customer service, • Identify and drive continuous improvement opportunities across service delivery, • Build and maintain strong relationships with stakeholders and neighbouring developments, • Produce and present client and management reports Skills & Capabilities: Technical & Professional • Strong operational knowledge of retail, property, or facilities management environments, • Experience managing contractors and service delivery performance, • Understanding of health & safety processes including RAMS and permit systems, • Budget management and financial awareness, • Experience working with PPM schedules and maintenance programmes Leadership & Behavioural • Excellent organisational and time management skills, • Strong interpersonal and communication skills, with the ability to engage at all levels, • Effective line management capability, • Proactive, adaptable, and solutions-focused approach, • High attention to detail and commitment to service excellence, • Ability to prioritise workload and meet deadlines, • Continuous improvement mindset with a willingness to learn and develop Experience & Qualifications • Minimum 2+ years’ experience in a similar operations role (retail or property environment preferred), • IOSH qualification (essential), • NEBOSH qualification (desirable), • IWFM or equivalent professional qualification (desirable), • Experience producing and presenting reports to clients or senior stakeholders Working Hours • Monday to Friday: 9:00am – 5:30pm, • Occasional weekend working required (time off in lieu provided)

My client are a serviced office provider based in central London looking for a head of facilities management to oversee their current portfoliol. They need someone to lead and manage the facilities operations across a portfolio of serviced office buildings, ensuring safe, compliant, and high-quality environments while maintaining cost efficiency and excellent tenant experience. Key Responsibilities • Oversee facilities operations across multiple commercial sites., • Manage maintenance, M&E systems, cleaning, security, and building services., • Ensure full health & safety and statutory compliance (fire, asbestos, water hygiene, electrical testing)., • Lead and develop facilities teams and contractors., • Manage supplier contracts, procurement, and service level agreements., • Oversee planned preventative maintenance (PPM) programmes., • Control facilities budgets and capital expenditure planning., • Support tenant satisfaction and rapid response to building issues., • Drive efficiency, sustainability, and operational improvements. Compliance & Risk Management • Ensure all sites comply with health & safety legislation and statutory regulations including:, • Fire safety, • Asbestos management, • Water hygiene (Legionella), • Electrical testing, • Gas safety, • Maintain compliance documentation, audits, and certification., • Lead incident management and risk mitigation strategies. Skills & Experience • 7+ years’ experience in commercial property or serviced office facilities management., • Experience managing multi-site building operations., • Strong knowledge of building services, compliance, and FM systems., • Proven leadership and contractor management experience.

Block Manager East London office £45,000 - £55,000 | 1 day WFH after settling-in period An established residential developer is seeking an experienced Block Manager to join its team in East London. This is a key role overseeing a mixed-use leasehold portfolio, working closely with colleagues across operations, service charge accounts, and support teams to ensure high-quality, compliant estate management. You will act as the primary point of contact for residents, contractors, and stakeholders, taking ownership of day-to-day management while contributing to longer-term planning and mobilisation activity. This is a full-time, predominantly office-based position with 1 day WFH after settling in period. Key Responsibilities • Manage the daily operations and maintenance of a mixed-use leasehold portfolio, • Conduct regular site inspections and produce detailed reports, • Lead monthly resident surgeries and manage stakeholder relationships, • Oversee Section 20 consultations and major works projects, • Manage contractors, repairs, cleaning, emergency works, and performance reviews, • Prepare and review resident communications and updates, • Collaborate on service charge budgets, cashflow monitoring, and reconciliations, • Review and approve invoices in line with procurement processes, • Resolve leaseholder enquiries and complaints efficiently, • Review LPE1s and solicitor enquiries, • Attend procurement meetings and monitor compliance and KPIs, • Maintain internal systems, trackers, and reporting tools, • Support capital expenditure projects and provide wider team support when required About You • Strong background in residential/mixed-use leasehold property management, • In-depth knowledge of new-build developments, • Solid understanding of service charge budgeting and legislation, • Financially astute with experience in budgets, utility billing, and apportionment, • Excellent communication skills and a proactive approach, • TPI Level 3 (or working toward), • Full driving licence and access to a vehicle, • Desirable: TPI Level 4, experience managing direct reports, or exposure to RTM activity Benefits Include • Competitive salary package, • 24 days annual leave plus bank holidays, • Life assurance, • Private healthcare, • Critical illness cover If you are an experienced Property Manager seeking a new challenge in London, this opportunity offers progression, autonomy, and engagement with high-quality developments. Send CV to

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About The Job An opportunity has arisen for a Housekeeping Porter to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back-of-house areas., • Collect and dispose of trash and recycling from guest rooms, public areas, and back-of-house spaces., • Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal., • Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities., • Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms., • Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors. About You • Problem solving, • Leadership and team management skills, • Customer facing, • Project Management Skills About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program

Are you an exceptional strategic leader ready to make a transformational impact at an ambitious, high‑performing and award‑winning secondary school? Adecco Romford & London East is seeking a skilled, driven and experienced School Business Leader to join a senior leadership team, playing a pivotal role in shaping the School’s continued journey to outstanding. The School is a thriving, oversubscribed 11–19 co‑educational comprehensive school in London with state‑of‑the‑art facilities, high aspirations and nationally recognised success! Reporting to the Headteacher, the School Business Leader will lead and develop the school’s financial, HR, administrative, estates and commercial functions — ensuring that each area operates with excellence, compliance and efficiency. Key priorities include: Financial Leadership • Lead the strategic financial planning, monitoring and reporting of the school’s budget, • Manage complex and multi‑strand budgets in excess of £3 million, ensuring strong control, value for money and long‑term sustainability, • Provide high‑level financial analysis and advice to the Headteacher and Governing Body, • Provide strategic oversight of all HR systems, policies and processes, • Lead safer recruitment, onboarding and safeguarding checks, • Advise senior leaders and governors on employment law, pay, contractual matters, absence, capability, grievance, restructuring and employee relations, • Oversee performance management and professional development for support staff, • Lead the strategic management of the school’s facilities, health & safety, security and site development, • Ensure full compliance with all statutory requirements and best practice, • Oversee key contracts (FM, cleaning, grounds) and ensure high‑quality service delivery, • Provide leadership of catering arrangements and contractual performance About You: We are seeking an experienced and confident leader who can bring: • Proven experience managing large, complex budgets (minimum £3m), • Strong HR leadership expertise, including employee relations and employment law, • Experience in financial planning, facilities management, compliance, procurement and operations, • Excellent communication, analytical and organisational skills, • The ability to inspire, influence and develop high‑performing teams, • Experience in a school setting or a complex organisation with similar demands, • A proactive, solution‑focused mindset and a commitment to continuous improvement This role is ideal for a highly skilled professional who thrives in a busy, strategic environment and is passionate about supporting educational excellence. If you would like more information on our School Business Leader position, please call Denise or Anna at Adecco Romford & London East ASAP.

Company: Victoria College of Arts and Design Job Title: Facilities and Procurement Coordinator Employment Type: Full-time Salary Range: £28,000 – £32,000 per annum Working Schedule: Monday to Friday, 8:30am – 4:30pm (Occasional evenings and weekends, including Saturdays/Sundays, as may reasonably be required) Location: Canary Wharf, London, E14, UK Job Overview The Facilities and Procurement Coordinator is responsible for ensuring the smooth and efficient day-to-day operation of the Canary Wharf campus, providing a safe, well-maintained, and supportive environment for both staff and students. This role focuses on coordinating key operational areas including facilities management, maintenance, health and safety, security, IT functionality, and sustainability initiatives. The Facilities and Procurement Coordinator plays a pivotal role in maintaining an environment conducive to effective learning and working, ensuring that campus operations run seamlessly and in compliance with organisational policies and statutory requirements. Key Responsibilities Campus Operations & Facilities: • Coordinate and oversee the effective delivery of campus operations, including facilities maintenance, cleaning, security, and IT functionality., • Ensure all classrooms and office spaces are fully resourced, in good working order, appropriately set up, and maintained to a high standard of cleanliness and presentation., • Monitor, order, and coordinate office supplies, campus resources, refreshments, and catering as required., • Maintain an up-to-date inventory of all campus equipment, supplies, and orders. Procurement & Supplier Coordination: • Coordinate day-to-day procurement activities for campus-related goods and services in line with institutional policies and approval processes., • Act as the first point of contact for procurement requests from academic and professional services teams, ensuring requirements are clearly defined and appropriately authorised., • Obtain quotations, liaise with approved suppliers, and support value-for-money purchasing decisions in line with budgetary controls., • Raise purchase orders and track orders through to delivery, ensuring goods and services are received, recorded, and invoiced accurately., • Maintain an up-to-date register of suppliers, contracts, and service agreements relevant to campus operations., • Coordinate with Finance and central Procurement (where applicable) to ensure compliance with institutional procurement policies and financial regulations., • Monitor procurement timelines and proactively follow up on delayed orders or supplier issues., • Support contract renewals and supplier performance reviews for facilities, maintenance, IT, and other operational services. Health, Safety & Compliance: • Ensure compliance with health and safety legislation, including risk assessments, emergency procedures, and statutory requirements., • Test the fire alarm on a weekly basis and ensure appropriate records are maintained., • Report any concerns relating to maintenance, procurement, or health and safety promptly to the Campus & Facilities Manager. Security & Access: • Act as the primary key holder for the campus and ensure the secure and timely opening and closing of the site as required., • Support the implementation of campus security procedures and access protocols. Communication & Support: • Ensure staff and students are kept informed of any facilities-related issues, changes, or procedures., • Work collaboratively with the VCAD Student Services team to promote a culture of consistent and high-quality student support., • Provide practical and operational support to the Campus & Facilities Manager as requested. Events & Reporting: • Assist with campus events such as inductions, workshops, and other institutional activities as required., • Provide regular written and verbal reports to the line manager, as requested. Qualifications & Experience Requirements • Previous experience in facilities coordination, campus operations, resources management, or a similar role., • An understanding of the Higher Education sector and its operational environment., • Knowledge of health and safety legislation and associated statutory regulations., • Ability to manage multiple tasks and priorities simultaneously., • Strong communication and interpersonal skills. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Corporate Receptionist Hotel Receptionists please apply !! London £35k to £42k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERABLY Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Kensington Hotel, a distinguished luxury destination in the heart of London’s prestigious Kensington area, is seeking an experienced Food & Beverage Operations Manager to oversee our food and beverage outlets, including our restaurant and bar operations. About the Role: As the Food & Beverage Operations Manager, you will play a key role in delivering exceptional guest experiences across our food and beverage venues. You’ll be responsible for managing day-to-day operations, developing and supporting your team, and driving service excellence and business growth. This is an exciting opportunity for a proactive leader with a deep passion for hospitality and strong operational expertise who thrives in a fast-paced, high-standard environment. Key Responsibilities: • Lead, mentor, and develop a motivated food and beverage team across all outlets including restaurant and bar., • Oversee daily food and beverage operations to ensure seamless service delivery and outstanding guest satisfaction., • Maintain the highest standards of quality, service, and presentation throughout all F&B outlets., • Collaborate closely with kitchen and front-of-house teams to ensure smooth coordination and exceptional service., • Drive sales growth and profitability through effective team leadership and operational strategies., • Manage staffing, scheduling, and training to maximise productivity and enhance team performance., • Handle guest feedback promptly and professionally, resolving any service issues efficiently., • Participate in budgeting, inventory control, and cost management to achieve financial targets. What We’re Looking For: • Proven experience as a Food & Beverage Operations Manager or similar role within upscale or luxury hospitality environments., • Hands-on leadership style with a passion for coaching, training, and developing teams., • Strong operational knowledge across restaurants and bars., • Excellent communication, interpersonal, and organisational skills., • Ability to work under pressure and adapt quickly to a dynamic, high-paced environment., • Genuine commitment to delivering outstanding guest service., • Experience working in London’s hospitality market is a plus. The Perks of working for The Kensington Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme

🧴National Account Manager – Household 🛍️Grocery 📍London – 1-2 days per week in the office 💰up to £65k + 15% bonus This is an opportunity to join a fast-growing, design-led challenger brand on a mission to transform the household cleaning category. Built around refillable, low-waste solutions, the brand is redefining how consumers approach cleaning, combining sustainability with beautifully designed, high-performing products. Already gaining strong traction across UK retail, the business is scaling quickly and disrupting a traditionally static category. This role offers the chance to take real ownership, drive growth with key grocery customers and play a part in building a more sustainable future. 🌱 Purpose-led and sustainability focused 🧴 Premium, design-first products that stand out on shelf 📈 Strong momentum across UK grocery 🚀 Ambitious growth plans with real opportunity to make an impact What You’ll Do ✨ Support the delivery of sales strategies to drive distribution and rate of sale 🤝 Build and nurture strong relationships with key grocery retailers 📊 Contribute to joint business plans and identify growth opportunities 📦 Work closely with Operations to support forecasting and stock management 📈 Monitor sales performance and ensure excellent customer service 🌍 Spot opportunities to reduce plastic waste and improve sustainability 💡 Support team initiatives and share insights to drive performance What We’re Looking For 🧠 4+ years FMCG experience within account support or account management 🛒 Strong understanding of the UK grocery retail landscape 💰 Commercial awareness with exposure to P & L 🚀 Growth mindset, ideally within a challenger or high-growth brand 🗣️ Confident communicator with strong relationship building skills 💪 Hands-on and proactive, happy to roll up your sleeves 🔄 Adaptable and comfortable working in a fast-paced environment 🌱 Passion for sustainability and purpose-led brands What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Office Manager | Professional Legal Firm | London The Client Our client is a highly regarded London-based law firm with a strong reputation for advising successful businesses, investors and high-net-worth individuals in the UK and internationally. Known for its professional yet personable culture, the firm combines the standards of a leading legal practice with a collaborative and supportive working environment. Employees are trusted to take ownership of their roles and are encouraged to contribute ideas that help the business operate more effectively. The firm places real importance on the quality of its workplace and the teams who keep it running smoothly. As a result, operational roles are highly valued, with a genuine opportunity to influence how the office environment supports colleagues across the business. The Role This is a fantastic opportunity for an experienced Office Manager to play a central role in the smooth running of a busy and well-established London office. Sitting at the heart of the firm’s operations, the role is responsible for ensuring the workplace runs efficiently day-to-day, creating a professional, organised and supportive environment for colleagues across the business. You will oversee key operational services, manage supplier relationships and support a small team responsible for maintaining the office environment. It’s a varied role that combines operational oversight with practical problem solving. You’ll work closely with senior leadership to maintain high standards across workplace services while also identifying opportunities to improve how things are done. For someone who enjoys taking ownership, building strong relationships and keeping an office running at its best, this role offers a great level of responsibility and variety. Key Duties • Oversee the day-to-day operation of office support services including mail handling, document services, records management and general office support., • Manage relationships with external suppliers responsible for services such as cleaning, maintenance, security and document production., • Ensure workplace health and safety procedures are maintained, supporting risk assessments, inductions and compliance requirements., • Supervise and support members of the office operations team, ensuring appropriate coverage and service delivery across the office., • Monitor the performance and efficiency of workplace services, identifying opportunities to improve processes and service standards., • Assist with reviewing supplier agreements and operational spending to ensure services remain effective and cost-efficient., • Coordinate building-related works and liaise with contractors and managing agents when maintenance or improvements are required., • Provide operational support for workplace initiatives such as office moves, refurbishment projects or service improvements. What the Client Would Like to See (Essential) • Previous experience in an office management, facilities, or operational leadership role, ideally within a professional services environment., • Experience managing internal teams and external service providers., • Strong organisational skills with the ability to manage multiple priorities in a fast-paced office environment., • Understanding of workplace compliance and health & safety requirements., • Excellent communication and stakeholder management skills., • A recognised health and safety qualification such as IOSH or NEBOSH, or equivalent experience. What We Would Like to See (Bonus) • Experience working with digital workplace tools or operational systems., • Exposure to office moves, workspace upgrades or workplace transformation initiatives., • A relevant facilities or workplace management qualification (e.g. IWFM)., • Experience supporting operational change or service improvement projects. Location: London Salary: £55,000 - £65,000 + bonus + benefits Start Date: ASAP At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Sales Administrator (Agriculture) - Borehamwood, onsite Our client, a global leader in the agricultural and fresh produce sector specialising in a vertically integrated "seed-to-shelf" supply chain, is looking for a Sales Administrator to join their UK sales team. In this role, you will act as a central link between global inventory functions and UK commercial activities, focusing on the technical and analytical side of sales support. You will ensure stock levels are accurately monitored and that sales forecasts are precisely communicated to production teams. We are looking for a professional who thrives in a methodical, data-driven environment and is comfortable handling the logistical complexities of a high-volume supply chain. Responsibilities: • Support the sales team with planning, costing, and the facilitation of customer orders., • Liaise with global inventory inbound functions and the UK sales team to monitor orders from source., • Maintain accurate daily availability data for customers by tracking UK stock holdings., • Conduct sales forecasting at 5–6 week intervals and provide detailed reports to the production team., • Communicate with planning teams across diverse commercial sectors, including major retailers and catering companies., • Manage financial administrative tasks, including capturing service charges and processing supplier returns. Requirements: • Minimum 2 -3 years of experience in a sales support, logistics, or retail planning role, with 3–5 years preferred., • Advanced proficiency with Excel (including VLOOKUPs, Pivot Tables, and data cleaning)., • Proven experience working within an ERP environment (e.g., SAP, Oracle, Microsoft Dynamics)., • Experience in the fresh produce, FMCG, or agriculture industry is highly preferred., • Strong technical aptitude, with the ability to provide basic office IT support when necessary., • Ability to work on-site full-time in Borehamwood.

My client, a well established law firm in the City (St Pauls), are seeking a Facilities Manager to head up their Facilities team. The Facilities Manager will be responsible for the day to day delivery and management, operational oversight and continuous improvement of all facilities services across the firm including post, reprographics, records management, office services, health & safety, property services and management of the offsite document production contract. This role supports the firm’s strategic objectives and brand standards, ensuring a safe, efficient and high-quality working environment for all staff and clients. Responsibilities • Deliver the vision and operational strategy for workplace services, in line with the firm’s objectives and standards., • Champion a “client-first” approach for internal stakeholders, ensuring all workplace touchpoints deliver outstanding service., • Drive innovation and continuous improvement in service delivery, leveraging technology and best practice., • Oversee all aspects of workplace services: mailroom, reprographics/print, records management and floor support., • Work with the Head of Workplace Services to support and oversee where needed, all aspects of property services, including but not limited to contracts for cleaning, maintenance, security and minor works., • Manage the offsite transcription and document production contract, ensuring robust supplier relationships, confidentiality, and service level compliance., • Maintain oversight of health & safety compliance, including risk assessments, inductions, and emergency procedures, in partnership with the H&S committee and business continuity leads., • Ensure effective resource planning, team coverage, and service continuity across all sites., • Support building maintenance projects and coordinate with external contractors and managing agents to minimise disruption., • Build, inspire, and develop a high-performing, multi-skilled team, fostering a culture of professionalism, collaboration, and continuous learning., • Oversee recruitment, training, and performance management for all direct reports., • Provide regular feedback, coaching, and development opportunities., • Support budget management for workplace services, identifying opportunities for cost savings and service enhancements., • Assist with tendering, benchmarking, and contract negotiations for relevant suppliers., • Monitor and report on service usage, spend, and performance, using data and analytics to inform decision-making., • Play an active role in workplace transformation projects, including office moves, refurbishments, and implementation of new technologies or service models., • Work closely with the Head of Front of Workplace Services and Director of IT, Property & Facilities to ensure seamless integration of workplace services with IT, property, and facilities strategies., • Liaise with other business support functions to deliver joined-up solutions and continuous improvement. Skills and experience • Experience in a workplace, facilities, or operational leadership role, ideally within a professional services or legal environment., • Proven track record of managing in-house teams and outsourced service providers to deliver high-quality, client-focused services., • Strong organisational skills, with the ability to manage multiple priorities and projects in a fast-paced environment., • Knowledge of health & safety, compliance, and business continuity best practice., • Excellent interpersonal and communication skills, with the ability to influence at all levels and build strong relationships internally and externally., • In depth Health & Safety experience and qualification (e.g., IOSH or NEBOSH) Please apply today for immediate consideration!

We’re Growing – Join Us as Operations Director in London As our business continues to grow and evolve, we’re now seeking a forward-thinking Operations Director to drive the cleaning operations within our London division forward. As Operations Director, you will lead the operational success of our London region, managing and growing a £25M+ portfolio, You’ll be working closely with senior stakeholders and the wider leadership team to shape strategy, drive continuous improvement, and deliver outstanding service. This is a high-impact leadership role for someone who excels in strategic decision-making, operational delivery, and people leadership—playing a key role in driving business performance, enhancing service quality, and fostering a high-performing, inclusive culture. As Operations Director you will: • Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings., • Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement., • Conduct site visits to ensure compliance, service quality, and alignment with company standards., • Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins., • Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution., • Drive operational efficiencies and scalable processes to support continued growth. As Operations Director you will have: • Proven leadership experience at senior management or director level within the facilities management (FM) sector., • A history of managing business portfolios valued at £20M+ with demonstrated financial growth., • Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions., • Strong people leadership skills, with a focus on coaching, mentoring, and building high-performing teams., • Demonstrated ability to drive business improvement through operational and strategic initiatives., • Excellent stakeholder management and communication skills, both internally and externally., • Commercially savvy, with a data-driven approach to identifying challenges and driving solutions., • A structured, practical problem-solver focused on sustainable, long-term success. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • 33 days holiday (including bank holidays), • Company sick pay, • Maternity and paternity leave support, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role

Sales Director - Flexible Workspace If you know art’otel, you know we do things differently. We’re launching a brand-new, premium 20,000 sq ft workspace within our luxury lifestyle hotel in Hoxton. This flagship workspace in Shoreditch will combine the energy of a boutique hotel with the sophistication of a high‑end office environment, offering an exceptional work‑meets‑lifestyle experience for modern businesses. To bring it to life, we’re looking for a Sales Director who can blend commercial acumen with a love for design-led, hospitality-driven environments. What you’ll be leading: As our Sales Director, you’ll shape and execute the full pre-opening and go‑to‑market sales strategy, building a high‑performing team and defining processes from day one. You’ll craft a high‑touch sales journey that mirrors the elevated guest experience art’otel is known for. Benefits you’ll receive: • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work uniform, • Travel season ticket loan, Ride to Work Scheme, • Annual Staff parties and events, • Company pension plan What you’ll do as a Sales Director: • Build the sales function from the ground up and set the commercial roadmap for a premium flex workspace brand., • Develop sales SOPs, membership contracts, CRM workflows and more., • Drive demand across SMEs, scale-ups, creative industries, and corporate teams seeking hospitality-led workspace., • Own the full sales cycle, from enquiries and tours to proposals, negotiation, and contract close., • Partner with brand agencies and marketing teams to create a standout workspace brand and compelling campaigns., • Act as senior ambassador for the workspace within the wider art’otel Hoxton experience., • Monitor competitive trends and shape our offering accordingly., • Collaborate with design and operations to ensure the space, amenities, and service meet premium standards., • Influence workspace configuration and help refine the product using real client insights., • Maximise occupancy, revenue, yield, and profitability across the workspace., • Deliver accurate pipeline forecasting and commercial reporting., • Shape pricing strategies and premium promotions. What you’ll bring as a Sales Director: • A sharp commercial mind, • Strong network in London’s workspace or real estate sector, • Leadership presence to launch and scale a high-end brand from scratch If you’re ready to shape a flagship workspace brand from the ground up and you thrive at the intersection of hospitality, design, and high‑performance commercial strategy, we’d love to hear from you!

Building Manager – Flagship BTR | Major Real Estate Developer • Location: Central London, • Salary: £56,000 to £60,000 plus package, • Benefits: 12.5% pension, private healthcare, 50% off gym memberships. Madison Berkeley have partnered with one of London’s most prestigious property development, investment and management companies to hire a Residential Building Manager for a flagship Build to Rent asset. The business is fully integrated across development, investment, leasing and management, with one of the most recognised residential platforms in London. The successful individual will take full responsibility for the day to day running of a high end BTR development, where rental values range from £3,000 to £7,500 per month and service delivery is expected to be best in class. This is not a step up role. They need someone experienced, credible and capable of taking full ownership from day one. Key highlights: • Lead and motivate on-site concierge and cleaning teams, • Deliver an exceptional customer experience to residents and guests, • Oversee building operations, compliance, health & safety, and ESG initiatives, • Ensure the development is always presented to the highest standard, • Collaborate with wider estate and asset management teams What’s on offer: • £56,000 to £60,000 basic salary, • Bonus and full benefits package, • Opportunity to work on a flagship asset within a market leading platform, • Long term career progression within a high performing residential team About you: You will have experience managing high end residential or BTR assets, with a strong operational background across staff management, contractors and resident engagement. A solid understanding of health and safety, compliance and building operations is essential. IRPM or similar qualifications are advantageous but not required. This is a rare opportunity to take ownership of a premium London asset within one of the most established residential platforms in the market. If you are interested or would like to have a confidential conversation, feel free to drop me a message or WhatsApp me directly.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Sales (for the Middle East) to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Developing and implementing sales strategies aligned with the company's overall objectives to drive revenue growth and expand market share., • Setting clear and achievable sales targets for the sales team, in line with company goals and market potential, and monitor progress towards these targets., • Providing leadership, guidance, and direction to the sales team, motivating them to achieve sales targets and fostering a high-performance culture., • Recruiting, onboarding, and training sales personnel, ensuring they have the necessary skills, knowledge, and resources to succeed in their roles., • Building and maintaining strong relationships with key clients, understanding their needs, addressing their concerns, and identifying opportunities for upselling and cross-selling. About you • Middle Eastern Experience - Essential, • Ability to manage relationships with key internal and external stakeholders., • Advanced proficiency in Microsoft Office., • Knowledge of CRM systems and Opera. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Facilities & Administration Manager to support the Bank’s facilities requirements. • Please note that due to the nature of this role, on site presence is require 5 days per week. Key Responsibilities: Office Management: • Overseeing building maintenance and support services such as cleaning, catering, hospitality, physical security, • Overseeing the ordering, stock checking and maintenance of office supplies and refreshments for the Bank., • Maintain the Bank' s offices, facilities, and meeting rooms., • Ensure that all servicing and repairs are carried out in a safe and legal manner. Health & Safety: • Responsible for the effective and efficient management of all Health and Safety and Fire Safety matters, including policy creation and implementation, monitoring and inspection, risk assessment, investigations and follow up actions., • Ensuring that the H&S training for staff is effective and up to date, in collaboration with HR. Where required, design and deliver or arrange for delivery of H&S training for staff and visitors., • Act as the Head Fire Marshall and responsible for recruiting fire wardens., • Arrange and conduct regular Fire Risk Assessment and other required RAs for the Bank's premises and act on any findings., • Create and maintain emergency evacuation procedure and ensure circulation throughout the Bank., • Act as the First Aid practitioner and responsible for recruiting and ensuring training of first aiders. Vendor Management: • Work closely with the Bank’s third-party providers related to the premises and H&S and the Third Party Risk Management function to ensure that KPls/SLAs are met and the Bank's Facilities and H&S needs are being fulfilled. Front of House: • Responsible for the staffing, maintenance, and presentation of the Bank's reception area., • Ensure that FOH assist with Short Term Business Visitors processes, including checking and copying identification documentation and other relevant duties. Cashier: • Overseeing the Bank's cashier function and authorising all transactions. Administration: • Overseeing the booking and presentation of meeting rooms., • Departmental invoices. Liaising with Finance Management to ensure they are paid with in designated time scales., • MI reports (including sustainability metrics on energy, waste, recycling, etc) for presentation to senior management. Archiving: • Act as the main point of contact & authorisation between the Bank and its third -party archiving provider Post, Courier & Deliveries: • Responsible for organising the distribution of all inbound & outbound post, courier & deliveries, working with the team and third parties where necessary. Team Management: • Manage a team of 3, including work allocation, performance appraisals, attendance and leave management, learning and development. Key Skills/Experience: • Previous, proven experience as a Facilities Manager or similar title., • Experience of general office administration with a clear understanding of the need to meet deadlines and the client service requirements of a professional services environment., • Knowledge of basic accounting and finance principles & previous cashier experience would be advantageous., • Calendar Management skills., • Vendor Management experience., • Good knowledge of Health and Safety regulations., • Foundational knowledge of GDPR., • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders., • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Electric Vehicles (EVs) salary sacrifice, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Holiday Trading scheme, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager., • To park cars safely when required and issue correct dockets with all details provided as blank filled in., • To prepare the Banqueting Boards and assist in directing guests to functions., • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule., • Reports any incidents, complaints, suspicious persons or safety hazards immediately. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for Chantecaille's upcoming counter, opening up in Harrods. It is a full-time position, and the successful candidate will manage 2 part-time Beauty Consultants. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Montague Street Supervisor/Maintenance Operative Salary: £30,000 to £32,200 per annum Location: London – Montague Street & Bedford Square Department: Estates & Facilities Reporting to: Maintenance Supervisor & Deputy Facilities Manager Starting Date: As soon as possible Contract Type: Permanent Hours of work: Full-time; Monday to Friday; 8am - 4pm (Occasional working on Saturday is required) Role Overview Responsible for the day to day upkeep and safe operation of the Montague Street premises, including carrying out and organising repairs, maintenance, room set ups and manual handling tasks. Works closely with security, maintenance and cleaning teams to ensure health and safety standards are met across the site. Oversees and coordinates the Montague Street maintenance team, providing direction and reporting to the line manager on operational delivery and planning. Main Responsibilities Operational Maintenance and Building Management: • Carry out minor repairs and general maintenance across the buildings to ensure all areas remain safe and operational, • Complete daily inspections of building systems including heating, cooling, lighting and alarms, resolving any issues promptly, • Ensure furniture, fittings and equipment meet health and safety standards and are safe for use, • Maintain accurate maintenance logs and report on daily activities and any issues to the line manager, • Assist with planned preventative maintenance schedules and support the delivery of projects, events and exhibitions Health and Safety and Compliance: • Oversee Legionella checks and support compliance with all statutory building requirements, • Act as Fire Marshal and First Aider, supporting emergency procedures and responding to incidents where required, • Work closely with the Health and Safety Compliance Officer and Estates team to carry out risk assessments and ensure compliance with fire, COSHH and building regulations Facilities, Grounds and Housekeeping: • Maintain the upkeep of external areas including grounds and gardens, arranging contractors when needed, • Oversee housekeeping standards, ensuring fire exits are clear, spaces are clean, and room set ups are completed efficiently, • Support internal logistics including deliveries, storage areas and general site organisation to ensure spaces remain safe and functional Equipment, Stock and Workshops: • Support the safe operation of workshops, tools and equipment, ensuring regular checks, servicing and cleaning, • Monitor stock and equipment levels, arranging orders in line with purchasing procedures and maintaining accurate records Stakeholder Engagement: • Coordinate with staff, students, contractors and visitors, providing a responsive and professional service The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: • Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety), • Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Knowledge: • Working knowledge of health and safety requirements and responsibilities, • Understanding of building maintenance and repair requirements Skills: • Effective communication skills, with the ability to explain technical terms to a non technical audience, • Strong attention to detail, • Good numerical skills, • Ability to analyse and present basic data in a clear format, • Ability to carry out a range of minor repairs and maintenance tasks, including basic plumbing, carpentry, painting, assembling furniture, and fixing fixtures and fittings, as well as gutter clearance, • Positive and proactive approach to work, • Well organised with a planned approach to work Experience: • Experience of working in a maintenance or facilities environment, • Experience of carrying out building inspections and identifying repair and maintenance needs, • Experience of managing changing priorities and responding to varying workloads What we offer: We offer a wide range of staff benefits, including up to 40 days’ leave per annum, in addition to Bank Holiday, a defined pension scheme, season ticket loans and access to professional development opportunities. You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures. Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London. How to Apply: Click “Apply” on LinkedIn and submit your CV. If you are shortlisted, you will be asked to complete an AA application form and provide a cover letter as part of the next stage of the process. • Closing date: Sunday 12th April 2026, • Interviews: Week commencing Monday 20th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will be held the week commencing on week commencing Monday 20th April 2026. Informal enquires should be addressed to We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces. Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006. Thank you for your interest in the AA and this role.

About The Role: The Crowd are partnering with a highly regarded boutique real estate design and development studio that are seeking a highly organised and proactive Studio Manager & PA to join their London office on a permanent basis. The studio operates across residential, commercial and mixed-use projects, working closely with external partners, family offices, architects and tenants to deliver thoughtfully designed schemes across the UK and internationally. In this role, you will provide studio management support to a team of circa 20, taking responsibility for office operations, stock ordering, finance administration, vendor management, event coordination and more. Alongside this, you will deliver dedicated PA support to two Partners, managing diaries, travel and broader executive administration. With an expanding portfolio and growing studio, this is an excellent opportunity for someone ambitious and eager to develop their career alongside a talented and driven team. The business is collaborative, social and supportive, offering enhanced annual leave, flexi hours, private medical insurance, annual team trips, weekly team lunches and more. Please note this role is fully officed based. Key Responsibilities: • Manage complex diaries for two partners, coordinating meetings efficiently and resolving scheduling conflicts, • Organise international travel, including flights, accommodation, transfers and itineraries, • Prepare meeting materials and ensure both partners are well briefed and punctual, • Oversee the day-to-day running of a small and growing office, • Maintain a professional, clean and welcoming studio environment, • Manage suppliers, utilities, service providers, cleaning and maintenance contracts, • Coordinate post, deliveries, couriers and front-of-house responsibilities, • Provide bookkeeping support, reconciling payments and maintaining accurate records, • Assist with team initiatives and company events, including quarterly socials and celebrations Key Skills/Requirements: • 3-5 years’ experience in a Office Manager / Personal Assistant role, • Exceptionally organised with strong attention to detail, • Proactive, resourceful and able to anticipate needs, • Comfortable managing multiple competing priorities in a fast-paced setting, • Grounded and hands-on, with equal care given to strategic coordination and practical tasks, • Discreet and professional in handling confidential matters, • Strong written and verbal communication skills, • Proficient in Microsoft Office (Windows environment), • Experience with bookkeeping software such as Xero or QuickBooks advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Assistant Shop Manager The Assistant Shop Manager supports the Shop Manager by overseeing the retail team in their absence, ensuring the store operates smoothly and efficiently. This role involves driving sales, motivating the retail team, leading by example, and consistently maintaining the highest standards of customer service. Hours: 37.5 hours per week, full time and permanent (9-5:30pm) Based at: Lock and Co. Hatters, 6 St. James Street, London, SW1A 1EF. Salary: Based on experience, up to £32k, plus monthly bonus scheme after probationary period. We are closed on Sundays and bank holidays. Key Responsibilities • Ensure the shop is opened promptly each day, including preparing the till with the correct float and monitoring team punctuality and attendance., • Oversee all cleaning procedures to maintain an immaculate shop environment in line with company standards., • Conduct daily checks to ensure sufficient stock of essential supplies, including bags, boxes, stationery, and packaging materials., • Carry out regular floor walks to ensure all products are accurately displayed, well-presented, and maintained to a high standard., • Communicate daily and weekly sales performance updates to the retail team, both verbally and through internal groups, to drive engagement and performance., • Effectively delegate tasks across the retail team to maximise productivity and operational efficiency., • Support and guide our Hatters and Stylists in identifying sales opportunities and delivering exceptional customer service, while promptly and professionally resolving any customer concerns., • Liaise closely with the Shop Manager, or Assistant Shop Manager for Ladieswear in their absence, regarding day-to-day operations, including staffing, sales, and stock management., • Ensure all end-of-day procedures are completed accurately, including cash handling, reconciliation of tills and PDQ systems, and secure storage of funds. Any discrepancies must be reported to the Shop Manager and our Finance team immediately., • Oversee the secure closing of the store, including shutting down equipment, setting alarms, and locking the premises., • Maintain high standards of all customer communications, ensuring they are timely, accurate, and professional at all times. Ongoing Projects • To unite the men’s, women’s and millinery functions into a cohesive team., • To unify the ways of working (stock, staffing, processes) between menswear and womenswear, to ease understanding for all staff., • Ensure all existing staff are brought up-to-speed with the above, and are as at home on menswear or womenswear. This position is full time, permanent, and based in our shop in St. James, near Green Park. The working hours are 9:00-5:30pm, Monday to Saturday. You will be required to work 5 out of 6 days on a Rota basis. Benefits • Annual Hat allowance, • Profit sharing monthly bonus scheme, • Excellent pension scheme, • Interest free travel loan, • Holiday at 29 days a year, plus all 8 bank holidays, • Employee Assistance Programme for employee and immediate family, • Cycle to Work Scheme, • Annual Eye Test, • £120 towards the cost of glasses or prescription every two years., • 1 day a year paid to volunteer for a charity of your choice., • Paid Annual Flu Jab, • CharlieHR Perks at Work There is plenty more that we offer, but let’s get the ball rolling first, send us a copy of your CV and unique cover letter explaining what you could bring to the role of Assistant Shop Manager at Lock & Co. Hatters. We are a small team of 35, and you will work alongside everyone in the team, some of whom work full time in the shop in St. James’ and others that work remotely. We value diversity. And we've created an inclusive working environment where we appreciate everyone. For being authentic. And bringing their whole selves to work. Regardless of race, gender, age, religion, identity and experience.

Job description: We are an award-winning cleaning company specializing in high-end commercial clients, including luxury retail, education, corporate offices, and event spaces. Our strong reputation is built on sustainability and a commitment to our team of over 1,000 professionals. ROLE OVERVIEW This is a dynamic, field-based operational management role suited for a highly organized and resilient individual. The position requires patience, energy, and the ability to manage long working hours effectively. Ambitious candidates will find significant opportunities for career growth within the business. Package - £35,000 + car allowance (£350 p/m) REPORTING STRUCTURE • Reports to: Regional Operations Manager (ROM), • Indirectly reports to: Operations Director (OD), • Client Portfolio: Approx. 50 sites KEY RESPONSIBILITIES Client Management – Promptly and professionally handle client concerns. Team Leadership – Recruit, support, and develop cleaning operatives. Performance Management – Address underperformance in line with company policies. HR & Compliance – Collaborate with HR on employee relations and disciplinary matters. On-Site Presence – Maintain a strong, visible presence across client sites. Operations Oversight – Conduct audits, manage payroll timesheets, and ensure health & safety compliance. Budget Management – Ensure monthly site budgets are met. Supplies & Logistics – Order consumables and materials via the company’s online system. WHAT WE'RE LOOKING FOR ✔ Proactive & Hands-On – Able to multitask and take initiative. ✔ Highly Organized – A problem-solver with a ‘can-do’ attitude. ✔ Resilient Under Pressure – Maintains high standards in demanding situations. ✔ Detail-Oriented – Strong focus on quality and service excellence. ✔ Valid Driving License – Essential for travel between sites. IDEAL EXPERIENCE • Previous experience in a multi-site service or facilities management role with a strong client focus., • Willingness to work flexible hours, including evenings, weekends, and some bank holidays., • Experience in financial forecasting, budgeting, and analysis. BENEFITS • Enhanced maternity/paternity pay, • Subsidized gym membership, • Free fruit, snacks, and drinks in the office, • Genuine career opportunities with a ‘promote from within’ culture, • Continuous training and personal development programs, • Employee of the Quarter awards plus annual Cleanology Awards, • Regular company-funded social events throughout the year, • Cake and bubbles for all HQ birthdays, • Three fully paid sick days, • 25 days of annual leave, • Discretionary quarterly bonus

ABOUT THE ROLEAs a General Assistant at a Barchester care home, you'll carry out a range of tasks to help us provide the quality care and support our residents deserve. No two days will be the same as you take on diverse responsibilities across housekeeping, cleaning, laundry and catering. It's because this is such a wide-reaching role that you'll be able to play your own part in creating a warm and homely environment. Caring and empathetic, as a General Assistant you'll put our residents first and build the kind of positive professional relationships with them that make their experience with us happy and meaningful. ABOUT YOUPeople in a General Assistant role come from all walks of life and have all kinds of life experiences and career paths behind them. You'll be a big part of our home so what matters is that you're reliable, compassionate, caring and always ready to make a difference. You should be practical too, happy to turn your hand to different tasks. If you have all of this, our training will cover everything else you need to thrive. You'll also have the opportunity to take courses that will develop your skills even further. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' If you'd like to use your can-do approach and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Personal Trainer to join The Peak Gym team at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations., • Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences., • Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends., • Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team., • Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards., • Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods. About you • Problem solving, • Leadership and team management skills, • Project Management Skills, • Detail Orientated About the Benefits Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits Include At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

Position: Cocktail Waitress What will I get? • Competitive salary ranging from £38,000 to £39000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing? As a Bar Waitress, your role is to be an exceptional team player and to deliver an outstanding guest experience. You must have a passion for providing a service that is personal to each of our guests and the ability to interact confidently with them to ensure a fantastic experience at One Sloane. Your key responsibilities will include: • Ensuring the restaurant is always immaculately presented, • Preparing mise en place and setting up tables, • Working alongside the Head Waiter to take orders and serve food and drinks, • Ensuring guest bills are correctly priced, well presented, and appropriately signed or paid. What are we looking for? • Immaculate personal presentation with a warm and welcoming personality, • Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories, • Motivated, creative, and with a minimum of 1 year of experience in a similar role within a five-star hotel or fine dining environment, • Excellent attention to detail and a good knowledge of food and beverages., • An excellent team player with exceptional communication skills, • An open and approachable manner, and thrive on interacting with people, • Flexibility to work on weekends and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Senior Waiter / ess to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Greet guests warmly, escort them to their tables, and provide information about seating arrangements., • Explain menu items, including preparation methods and ingredients. Address any inquiries about allergies or dietary restrictions., • Inform guests about daily specials and promotions not listed on the menu, ensuring they are aware of all available options., • Verify guests' identification to ensure compliance with legal age requirements for alcohol service, adhering to local laws., • Take accurate food and beverage orders, noting any special requests, and communicate these promptly to the kitchen and bar staff. About You The ideal candidate for this position will have the following experience and qualifications: About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Who are we? We are Shack Events, a leading bar & confectionery operator. We operate at some of the UK’s largest stadia and sporting venues, specialising in serving alternative drinks such as our own kegged spirit & mixers and cocktails, as well as heavily supporting with mainstream draught beer, craft beer and real ale. As of 2023 we also offer confectionery support, including pick & mix, doughnuts, ice cream and popcorn. However, we haven’t always been in the world of Stadia. Just over 10 years ago we were a small business, ran by two brothers, selling bottled apple juice at farmers markets. Through determination, commitment and ambition from not only the owners of the business, Rich and James, but also through the growing team, we have built a business we are incredibly proud of. And we aren’t going to stop there. We are an incredibly passionate business, who are always eager to take on a challenge and tackle a new opportunity head on. We see our resilient and dedicated team as our foundation, and our aim is to help guide each and every team member and build their skillsets and confidence. We all work together, from the bar staff to the directors, to get the job done and everybody is willing to get their hands dirty when the time calls for it! We are proud of our roots and are looking to expand our team with likeminded people, who want to embed themselves into the business and help us grow. What’s the Role? We are recruiting for the brand-new role of Venue Operations Manager to join our growing and ambitious Venue Concessions business. The role oversees elements of our largest venues key operational planning. This includes signage, staffing and the core aspects to the operation that are needed for set up and breakdown, such as till plans and kit planning. We are looking for someone who is confident in their ability to create logistical and pragmatic decisions within our operation, to enable efficiency within our pre event set ups, event days and breakdowns. There will be a heavy requirement for site presence to work alongside our event operations supervisor to ensure our operation is ready to go and up to our standards. The role also requires the need for a strong financial understanding of cost implications, largely focused around payroll and operational expenses. On top of this, the candidate must have a strong understanding of logistics, as they will be responsible for planning the kit on site, and which locations it will be in, they must understand the impacts this has between events (and their switches) as well as the ability to plan cost effective kit drops to site. Who are we looking for? The right fit: Personality is key for us and you must be able to thrive in high pressure and fast paced situations whilst maintaining a smile and sense of humour; this is one of our founding principles. Team Management: You will be line manager to one member of the wider Wembley focused team, our assistant venue manager, who oversees a number of admin based tasks, analysis and has a heavy on site presence. The ability to oversee, train and manage must be a skill you have. You will also be responsible for our light event operations crew on site, and must ensure their jobs have been executed to the highest standard, this includes cleaning, till set ups and the general details on the locations. Client Relationships: We will require you to build good working relationships with the venue team at Wembley Stadium, ensuring you meet their needs and fulfil requests to a high standard. Their vision is your vision, and Working on new projects requires great people skills; you will be responsible for the nurturing of relationships to ensure our operation is run smoothly with satisfied clients Logistical Awareness: You will be responsible for planning all shipments in and out of the stadium, and working closely with the event operations and logistics team to ensure the correct kit is being tracked in and out of the stadium. You will also be responsible for making sure we have the correct kit on site, and that you create plans for site with the bigger picture of future events at the forefront of your mind. Due Diligence & Compliance: Compliance, due diligence and Health & Safety are core components to the role, and you will need to demonstrate the ability to manage all areas of operational compliance. Hands on approach: The candidate must show excellent communication, collaboration and team player mindset. It’s key you must have a “can do” attitude and are happy to step in and help the team when needed, supporting and guiding them, by being present and hands on. We do not have a strict operational hierarchy, and all management are expected to help their team however necessary, even if this means a more hands-on approach than usual. Who will you be working with ? You will report directly to the Senior Venue Manager, working alongside the other members of our dedicated Wembley team, this includes the following team members: • Event ops supervisor (responsible for leading the charge on the set up, breakdown and event days, executing all plans with a team of casuals), • Stock Controller (Responsible for all stock control, orders and plans), • London logistics supervisor (responsible for upkeep and maintenance of our kit) Your team currently consists of an Assistant Venue manager. You will also work closely with the sites Staffing Manager and the businesses Logistics Team. Your team will often consist of casual staff; you are not responsible for planning the casuals time, or for any formalities around their employment, however you are responsible for ensuring the team on site are being efficient, empowered and upskilled when working alongside you. Where & when will you be working? The role will be based between our London office (Dollis Hill) and Wembley Stadium. This is to ensure the day-to-day operations are being managed efficiently, correctly and to the high standards we expect. You will be more office based during the winter months, but we require a strong presence on site throughout the year also. You will be required to work weekends, bank holidays and will be able to take limited holiday between the months of May and September. Key Responsibilities · Signage Planning & Orders · Post Event Analysis · Planning kit by location using out bespoke system · On site presence to support the event operations team and manage the detail based jobs · Shipment planning & admin surrounding this · Planning staffing and key timings for events · Till planning · Liaison with key contacts on site Key Skills · Proficient in Microsoft · Time management · Working well under pressure and to a deadline · Finding the joy in things · Planning large scale operations · Managing a full-time team · Proficient and confident in training your team · Team Player Benefits: · Private Health Care with gym membership discounts · Laptop & work phone · Bi-annual Company-wide events · Toil Scheme · Life Gives You Lemons Day: support and flexibility when it’s needed most. · And additional long service benefits

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

We are seeking an experienced and dynamic Cluster Director of Sales to lead the commercial operations across three prestigious London properties within The Doyle Collection: The Marylebone, The Bloomsbury, and The Kensington. As a key member of the leadership team, you will devise and execute strategies to deliver budgeted revenue goals while driving prestigious groups business growth, and leading, mentoring, and inspiring your team. Key Responsibilities: • Lead the commercial strategy and execution across The Marylebone, The Bloomsbury, and The Kensington to achieve budgeted revenue targets., • Develop and drive annual commercial plans and sales strategies, • Manage and mentor the sales teams, ensuring a culture of high performance and continuous development., • Oversee market segment sales strategies including groups,rooms, meetings, and events., • Collaborate with the Director of Revenue on pricing, forecasting, and quarterly business reviews., • Build strong client relationships through direct engagement, site inspections, and key industry events., • Maintain competitive market awareness to proactively respond to evolving market trends., • Ensure effective use of sales tools and collateral to maximise selling opportunities., • Coordinate across departments and feeder markets to optimise brand awareness and revenue performance. What We’re Looking For: • Proven leadership experience in sales within the hospitality industry, preferably managing multiple properties., • Strong strategic mindset with the ability to translate objectives into actionable plans., • Excellent communication, mentoring, and team management skills., • Experience in driving B2B initiatives and managing complex sales cycles., • Ability to analyse market trends and competitor activity to position properties effectively., • Collaborative approach with demonstrated success working across teams and with senior stakeholders. The Perks of working for The Doyle Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Head Housekeeper | Private London Residence | £65,000 - £70,000 DOE • Position: Head Housekeeper - Private London Residence, • Location: London, UK, • Accommodation: Live-out, • Salary Package: £65,000 - £70,000 + Highly competitive - depending on experience, • Schedule: Monday - Friday / Full-time, standard household hours, with flexibility required, • Contract: Fixed-term contract for 12 months, with a possibility for extension, • Language: Applicants must have native-level proficiency in both English and Russian. Position Overview: Sataya is representing the search for an experienced, highly polished, and discreet Head Housekeeper to lead the housekeeping function of an Ultra-High-Net-Worth (UHNW) family residence in London. This is a demanding, high-responsibility role for a hands-on housekeeping leader who can oversee the smooth day-to-day running of the department while maintaining the home to exceptional private household standards This appointment is offered on a 12 month fixed-term contract to cover maternity leave, with the possibility of extension. The successful candidate will take full ownership of the housekeeping operation, leading and supporting a small team, ensuring impeccable presentation across the residence, and upholding the highest standards of cleanliness, organisation, wardrobe care, efficiency, and discretion at all times. Working closely with the wider household team, this role requires someone who is calm under pressure, highly organised, service-driven, and experienced in managing people within a formal private household environment. Key Responsibilities: • Housekeeping Management: Oversee and personally execute all high-level cleaning and maintenance of the residence, including specialist care for delicate surfaces, art, antiques, and fine furnishings., • Team Leadership: Manage, train, and schedule any junior housekeeping staff, ensuring all tasks are completed to the Principal's exacting standards., • Kitchen & General Areas: Ensure all common areas, including the kitchen (in coordination with the Private Chef), formal rooms, and private quarters, are maintained with five-star organisation and hygiene., • Discretion & Teamwork: Operate with the utmost professionalism and discretion, respecting the family's privacy and interacting harmoniously with other long-standing household staff (e.g., Private Chef, Security)., • Reporting & Communication: Report directly to the Household Manager on any maintenance issues, supply needs, and staffing matters, demonstrating a proactive and reliable approach. Candidate Profile & Requirements: • Commitment: Candidates must show an emphasis on longevity in previous roles and be able to commit to the initial 12 month contract and be flexible regarding a potential extension., • Language: Applicants must have native-level proficiency in both English and Russian., • Leadership Ability: Demonstrated experience leading, supervising, and developing a housekeeping team, with the ability to maintain high morale, accountability, and exceptional standards., • Experience: Proven, substantial experience (minimum 5+ years) in a Head Housekeeper or senior housekeeping role within demanding UHNW private households, • Technical Skillset: Strong knowledge of high-level housekeeping, garment and fabric care, wardrobe organisation, laundry processes, and the use of modern cleaning methods and equipment., • Personal Qualities: Highly detail-oriented, structured, discreet, and service-led, with a calm, grounded, and professional manner., • Approach: A positive, hands-on leader who is flexible, easy to work with, receptive to feedback, and able to adapt to the household’s established routines and preferences., • References: Verifiable professional references and a clean background check are required. Disclaimer: This is a confidential search being conducted by Sataya on behalf of an Ultra-High-Net-Worth (UHNW) client. Due to the highly private nature of this search, specific location and family details will only be disclosed to shortlisted candidates. Should you not receive further communication within two weeks, please consider your application unsuccessful at this time.

Hours: Monday – Friday 9am – 6pm. Occasional scheduled weekend and night working will be required to ensure the efficient functioning of the role on an ad hoc basis, with time off in lieu Holiday: 25 days plus bank holidays About us Merano Residences is an iconic and award- winning design, riverside apartment development comprising 40 prestigious apartments, a commercial unit and a café. The Management Company now wish to appoint a professional manager to control, improve and take ownership of the services function required to achieve and maintain the required level of excellence. Job purpose The Building Manager will take the lead on all aspects of the day-to day management of Merano Residences. They will be responsible for maintaining the highest standards for all areas of the building, including supervising the front of house team, ensuring customer service and the safety and smooth running of the property is a priority at all times, and standards meet the expectations of the residents, the Management Company and Managing Agent. Key areas of responsibility: • Maintain a physical risk register for all aspects of the property to ensure the safety and security of residents, staff and visitors., • Manage the presentation aspects of the whole estate so that Merano Residences is perceived as the paramount residence within the locality., • Create a culture of superb client care and professional service delivery within the Concierge, Cleaning and Maintenance teams. This will be led by example with ongoing monitoring, training and role enhancement as an essential aspect., • Work with the RMC Board and the Managing Agent to deliver a short, medium and long- term strategy for the efficient running of all mechanical, electrical and maintenance services within the building. This will include having synergy with annual budgets and demonstrate prudent procurement procedures that will reduce excessive expenditure in all areas., • Liaise with suppliers and contractors to ensure the best possible service is delivered in a timely and cost-effective manner., • Maintain a basic understanding of employment and property law that will enable you to ensure that the RMC Company and the concierge team are compliant with all current legal regulations including, but not limited to, employment, fire, health and safety and insurance regulations etc., • Review all internal systems and software to ensure efficiency and facilitate improvements where required., • Ensure that handover logs and incident reports are properly logged and that issues arising are appropriately escalated and followed up to deliver a successful conclusion., • Be aware of all contractors onsite, and their remit, and monitor activities accordingly., • Take ownership of all areas of responsibility and report effectively and openly at regular Board Meetings., • Take day-to-day responsibility for the supervision and deployment of all on-site staff ensuring they are clear about their roles and any specific tasks requiring execution., • Ensure an up-to-date SOP is maintained, available to all staff and regular training is provided. Provide feedback to the Managing Agent and the Board to inform on performance management and training., • Ensure a high level of customer service is provided by all concierge staff at all times, that all communications (e.g phone calls, emails) are answered appropriately and that all face-to-face communications are friendly and welcoming., • Ensure that all staff are well-presented in their uniforms and wear name badges. Ensure that all staff log on and off in accordance with requirements and any issues (including absenteeism, sickness or lateness) are reported promptly to the Managing Agent /recorded on the HR system., • Ensure that any temporary concierge, cleaning or maintenance staff are fully briefed and supervised to enable them to carry out their responsibilities., • Work with the HR team to ensure all absences are covered efficiently. Skills and Qualifications • High level of education with a special aptitude for English and Maths. A degree (or similar) in Business Administration or Estate Management is desirable, but not essential if an exceptional and proven track record of relevant past experience can be demonstrated. Relevant industry qualifications would be a bonus, • Computer literate and be competent in Word, Excel and PowerPoint or a modern equivalent, • Ambitious, dynamic and motivated, • Excellent Communication skills, • Competent negotiation skills are essential, • Demonstrate a “can do” attitude with excellent problem solving skills, • Previous experience in a Team leader role is essential with a proven track record of leading, managing, directing, supporting, and training staff, • Excellent references will be expected Person specification The conduct of duties needs to be of the highest standard and you must be presentable, smart, have an ability to communicate at all levels and build trust with the residents, the Managing Agent, and the Board. The right candidate will be enthusiastic, goal-orientated, highly organised and have strong interpersonal skills including a professional work ethic. Training: Training will be provided on the job internally, supplemented by external courses as required. Staff are encouraged to sit the IRPM exams at the earliest opportunity.

About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities., • Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment., • Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises., • Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed., • Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings., • Handle guest inquiries related to security, providing reassurance and assistance as needed. About you The ideal candidate for this position will have the following experience and qualifications: • Hotel security officer experience, • SIA Licenced, • Certified Security training, • Police/Military background, • Excellent level of English read, write and spoken About You: Successful candidates will have the following skills: • Software competencies – Microsoft Office programs (Intermediate)., • Knowledge of fire-fighting equipment and CCTV equipment., • First aid and CPR training, • Interpersonal skills, • Communications skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Workplace Facilities Manager – Maternity Cover (10‑Month Contract) Location: London Salary: £67,000 Contract: Fixed‑term (10 months) About the Role We’re seeking an experienced Workplace Facilities Manager to join on a 10‑month maternity cover contract. This role ensures that workplace and customer‑facing environments remain safe, clean, and consistently high‑performing. You’ll oversee day‑to‑day soft services delivery, including pest control, waste management, and cleaning operations, while partnering with internal teams and external suppliers to maintain exceptional standards across the estate. Key Responsibilities Operational Management • Lead and manage soft FM services with a strong focus on pest control, waste services, and cleaning., • Ensure all services meet brand, operational, and compliance standards., • Oversee contractor performance, SLAs, KPIs, and service quality., • Conduct regular site inspections and audits to identify risks and improvement opportunities., • Manage reactive and planned maintenance activities related to soft services. Health, Safety & Compliance • Ensure all FM activities comply with relevant legislation and internal policies., • Maintain accurate documentation, risk assessments, and compliance records., • Support sustainability initiatives, particularly around waste reduction and recycling. Stakeholder & Supplier Management • Build strong relationships with workplace teams, operational leaders, and external suppliers., • Act as the primary point of contact for soft services queries and escalations., • Work with procurement and contract partners to drive value and continuous improvement. Financial & Contract Oversight • Manage budgets related to soft FM services, ensuring cost control and value for money., • Support tendering, contract reviews, and supplier negotiations where required. About You You’ll be a great fit if you bring: • Proven experience in facilities management within retail, hospitality, corporate, or large‑scale customer‑facing environments., • Hands‑on experience managing pest control, waste, and cleaning services., • Strong supplier management and contract oversight skills., • Excellent communication and stakeholder engagement abilities., • A proactive, solutions‑focused mindset with the ability to work at pace., • Confidence managing compliance, audits, and health & safety requirements.

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced Food & Beverage Director to oversee our multi-outlet operations, including 108 Brasserie, the Cocktail Bar, and Meetings & Events. About the Role: As the Food & Beverage Director, you will take a strategic leadership role in driving the commercial success and operational excellence across all F&B outlets. You will help drive the repositioning of the 108 Brasserie to enhance its market presence and appeal, while developing innovative activations to elevate guest engagement and revenue growth. Your role is critical in shaping the overall food and beverage experience, inspiring your team, and delivering exceptional standards that reflect The Marylebone’s luxury reputation. Key Responsibilities: • Provide visionary leadership across 108 Brasserie, the Cocktail Bar, and Meetings & Events, ensuring consistent excellence in service and operations., • Help drive the strategic repositioning of 108 Brasserie, defining its unique identity and driving enhanced guest experiences through creative concepts and activations., • Develop and implement compelling activations and events that increase guest engagement and contribute to revenue growth., • Mentor, motivate, and develop a high-performing food and beverage team, fostering a positive and productive culture., • Oversee daily operations to guarantee seamless service delivery and outstanding guest satisfaction across all outlets., • Collaborate closely with kitchen, events, and front-of-house teams to ensure flawless coordination and execution., • Drive sales growth and financial targets, managing budgets, staffing, scheduling, and cost controls effectively., • Analyze business performance, identify opportunities for improvement, and implement strategic initiatives., • Handle guest feedback with professionalism, addressing any issues promptly to uphold the hotel’s high standards., • Support the delivery of successful meetings and events, ensuring all client expectations are met or exceeded. What We’re Looking For: • Proven experience as a Food & Beverage Director or senior operational leader within luxury or upscale hospitality., • Demonstrated success in repositioning restaurants and developing innovative activations that drive commercial results., • Strong operational expertise across multi-outlet environments including restaurants, bars, and events., • Exceptional leadership and team development skills with a hands-on approach., • Excellent communication, interpersonal, and organisational abilities., • Ability to thrive under pressure in a fast-paced, dynamic environment., • Passionate commitment to delivering outstanding luxury guest experiences., • Experience within London’s competitive hospitality market is highly advantageous. The Perks of working for The Marylebone Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Role Overview The Front of House (FOH) is responsible for delivering an exceptional client experience at Virtue Vets. This role ensures smooth day-to-day clinic operations, effective client communication, and supports both clinical and commercial performance through proactive engagement and organisation. Key Responsibilities • Client Communication, • Manage all client interactions across phone, WhatsApp, and email, ensuring timely, professional, and friendly responses., • Clinic Operations & Checklists, • Ensure completion of all daily clinic checklists including opening, closing, and cleaning procedures., • Clinic Environment, • Maintain high standards of cleanliness and presentation across the clinic, including supervising external cleaning providers when applicable., • Client Engagement & Walk-ins, • Proactively engage with walk-in clients, welcome visitors, initiate conversations, and create a warm, inviting atmosphere., • Appointment Management, • Oversee and optimise the daily appointment schedule, ensuring efficiency, minimising gaps, and maximising clinic capacity., • System Coordination, • Ensure accurate alignment between Rota and systems in relation to staffing and scheduling., • Sales & Service Promotion, • Support upselling initiatives, promoting memberships, follow-up treatments, and relevant products to clients., • Team Communication, • Maintain clear and consistent communication with the clinical team, ensuring awareness of delays, schedule changes, and operational updates. Key Skills & Attributes • Strong communication and interpersonal skills, • Highly organised with strong attention to detail, • Proactive and confident in client-facing situations, • Ability to multitask in a fast-paced environment, • Commercial awareness and confidence in promoting services, • Team-oriented with a positive, can-do attitude

Guest Relations Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 bedrooms at Park Plaza Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise. As a Guest Relations Manager, you will receive: • Salary: £ 31797.00 per annum plus great benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Two free meals per day including days off if you wish to come in!, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training We are looking for a Guest Relations Manager who will: • Ensure the smooth running of the department on a day-to-day basis with effective communication., • Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met., • Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Guest Relations team members, • Proficient with Microsoft Office and excellent knowledge of Opera, • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care, • Has previous experience as a Guest Relations Manager or Duty Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Workplace Manager London | Hybrid Working | 12-Month Fixed Term Contract Salary: £63,000 – £65,000 Maxwell Stephens is delighted to be supporting a leading UK institute with the appointment of a Workplace Manager for a 12-month fixed-term contract based at their London headquarters. This is a key operational role within the People & Operations team, responsible for ensuring the organisation’s workplaces remain safe, compliant, efficient and welcoming environments for employees, members and visitors. The Workplace Manager will oversee workplace and facilities operations across the organisation’s London HQ and support a small portfolio of additional locations. The Role Reporting to the Director, the Workplace Manager will take ownership of the operational delivery of workplace services, ensuring the organisation’s facilities are maintained to the highest standards. The successful candidate will manage both Hard and Soft Facilities Management services, ensuring strong contractor performance, regulatory compliance and an excellent workplace experience. Key Responsibilities • Oversee workplace and facilities operations across the London headquarters, • Manage both Hard and Soft FM services, including building systems, cleaning, security and reception services, • Manage external suppliers and contractors, ensuring strong service delivery and performance against SLAs and KPIs, • Ensure compliance with all relevant statutory and regulatory requirements, • Maintain and monitor planned preventative maintenance programmes, • Support workplace improvements and refurbishment projects, • Ensure meeting rooms, shared spaces and workplace facilities support hybrid working and organisational needs, • Promote sustainability initiatives and support environmental performance improvements, • Manage budgets and monitor operational expenditure, • Work closely with internal stakeholders to ensure a high-quality workplace experience Candidate Profile We are seeking an experienced Workplace or Facilities Management professional with a strong track record of managing workplace operations within complex office environments. The successful candidate will bring: • Experience managing Hard and Soft Facilities Management services, • Strong understanding of statutory compliance and health & safety requirements, • Proven experience managing contractors and service providers, • Experience overseeing workplace projects or building improvements, • Strong stakeholder management and communication skills The Opportunity This role offers the opportunity to lead workplace services for a highly respected organisation, ensuring its London headquarters operates as a safe, efficient and welcoming environment for employees, members and visitors. The role is offered on a 12-month fixed-term contract, working 35 hours per week, with a hybrid working arrangement and a minimum requirement of three days per week in the London office.

Are you from a Senior Front Office or Hotel Operations background, passionate about creating unforgettable guest experiences and shaping the future of hospitality? Join PPHE Hotel Group as our Brand Operations & Guest Experience Manager, a fundamental role driving consistency, excellence, and innovation across our entire brand portfolio. This is an exciting chance to shape the guest experience across a dynamic, forward‑thinking hotel group. You’ll work closely with senior leaders, be the voice of the guest, and drive meaningful improvements across people, product, and performance. What you’ll do as Brand Operations & Guest Experience Manager: You’ll be the connector between Brand, Operations, Digital, Commercial, and Development teams, turning brand vision into real, tangible guest experiences. Your work will shape how our hotels operate, feel, and perform. In this role, you will: • Bring our brand strategies to life across all regions., • Drive and evolve brand standards and guest experience frameworks., • Introduce new guest experience initiatives informed by research, data, and feedback., • Oversee guest journey mapping, brand audits, mystery guest programmes, and survey insights., • Review sentiment & online reputation targets and review, • Manages and develop the use of the Service Optimisation system. Currently UNIFOCUS., • Champion ESG across all experience implementations., • Partner with Digital & Commercial Tech to roll out guest-facing technologies., • Use AI-powered insights to elevate service, optimise operations, and support decision-making., • Work with L&D to embed service culture and develop guest experience training., • Support hotel openings, renovations, and repositionings., • Collaborate with Brand Marketing to ensure consistent messaging and visual identity., • Analyse ROI, monitor trends, and identify opportunities to stay ahead of competitors., • What you bring as Brand Operations & Guest Experience Manager:, • Strong experience in brand operations, service quality, or multi-property hospitality roles., • Strategic thinking with hands‑on operational understanding., • A passion for hospitality and exceptional guest experiences., • Data fluency, curiosity, and comfort working with new technologies and AI insights., • Confidence partnering with senior stakeholders and influencing cross‑functional teams. Benefits you’ll receive: • 1 day from home per week, you’ll be in 4 days per week including Fridays, • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work attire, • Travel season ticket loan, Ride to Work Scheme, • Annual team member parties and events, • Company pension plan If you’re ready to shape the future of hospitality, elevate guest experiences, and leave your mark across a global portfolio, we’d love to hear from you. Join us and help create memorable moments that matter.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Room Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings., • To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out., • To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager., • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs., • To attend training and meetings as and when required., • To assist in maximising productivity for the Department. About You The ideal candidate for this position will have the following experience and qualifications: • Previous experience in a 5* star luxury property preferably in London., • Should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel., • Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel., • Previous experience as Housekeeping Porter desirable., • A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

Full-time, Permanent role Base Salary: DOE Bi-annual discretionary performance bonus Location: Varies in London (Townhouse Office and Client Property) Salary is based on an 8-hour workday, 5 days per week, with standard hours of 8am – 4pm or 9am-5pm , with one hour lunch break, to be flexible according to business needs and client requirements. Any hours worked in overtime to the above schedule shall be paid as pro-rata of the weekly salary. TOWNHOUSE For the past 13 years, the team at Townhouse has been making our clients’ dreams a reality. Having trained at some of the world’s most exclusive hotels, luxury and highly personalised service is in our DNA. Our passion for hospitality and delivering impeccable service is what allows us to provide our clients with the most comprehensive lifestyle management. JOB SPECIFICATION The Housekeeper is responsible for maintaining prime residential properties to an exceptional standard of cleanliness, presentation, and organisation. This role requires professionalism, flexibility, discretion, and complete respect for client privacy, ensuring all residences are cared for in a calm, efficient, and detail focused manner. A hands-on approach with close attention to detail and a commitment to exceptional household standards. Administrative • Participate in staff meetings as scheduled, • Participate in training activities as deemed necessary, • Produce clear and accurate reports detailing daily activities across the various properties. Suppliers & Procurement • Take responsibility for checking and managing all housekeeping and household supplies, ensuring appropriate stock levels are maintained without unnecessary overstocking. Health & Safety • Adhere to Health and Safety standards and be aware of emergency procedures and report hazards to Account Manager & Director of Private Residences. Responsibilities • Act as the point of contact for the principal, their guests, and the entire household team whilst the client is in residence., • Deliver meticulous daily cleaning and presentation of all assigned areas, ensuring each residence is maintained to impeccable, guest-ready standards at all times., • Execute structured deep cleaning programmes across all properties, proactively planning seasonal requirements (including spring cleans, wardrobe transitions, and annual refreshes) to preserve the condition and longevity of interiors., • Coordinate all laundry services with the approved trusted provider, overseeing collection, return, quality control, and careful handling of delicate and couture garments., • Manage and maintain wardrobes to an exceptional standard, including organisation, seasonal rotation, garment care, storage optimisation, and inventory awareness., • Provide discreet and detail-oriented packing and unpacking services, ensuring garments and personal effects are handled with the utmost care and in accordance with client preferences., • Maintain forward awareness of occupancy schedules, anticipated arrivals, and high-profile visits, ensuring properties are prepared in advance and any operational considerations are communicated promptly., • Oversee all housekeeping operations to ensure the prompt and efficient execution of all duties to the highest of standards., • Supervising the work of temporary staff, service providers, and any other household and non-household employees to ensure our high standards are reflected and maintained in their work., • Ensure time sheets are completed on a daily basis., • Adhere to the housekeeping rotas established by the Director of Private Residences, proactively anticipating operational needs by monitoring upcoming arrival dates and communicating any concerns, required changes, or scheduling pressures in advance., • Uphold the Townhouse Values by maintaining a professional appearance at all times and ensuring correct uniform standards are followed., • Ensure the security and privacy of the property and principal is maintained at all times. Be accountable for all visitors and ensure they follow the properties privacy policy., • Provide support directly to the team on the floor., • Demonstrate leadership through a hands-on approach., • Provide detailed feedback regarding any preferences and observations made for the principal House and their guests to Account Manager. REQUIREMENTS • Minimum 3–5 years’ experience working within private UHNW / UHNWI households., • Strong knowledge of high-end materials, luxury finishes, fine fabrics and couture garments, with confidence in their appropriate care and handling., • Ability to work both independently and collaboratively within a professional household team., • Well-spoken with a strong command of written and spoken English., • Comfortable working within a dynamic, fast-paced and ever-changing private household environment., • Highly trustworthy, organised and exceptionally detail-oriented., • Impeccable personal presentation; no visible tattoos or facial piercings while on duty., • Full right to work in the United Kingdom., • Willingness to undertake a short, paid practical assessment (approximately 2–3 hours) following a successful interview. BENEFITS Our commitment to providing our clients with exceptional service carries through to our commitment to providing our team with an exceptional working environment. A thorough appraisal cycle will ensure your growth and development are constantly driven to ensure your goals and aspirations are obtainable. We drive a diverse and inclusive experience and pride ourselves on our individuality and personal flair yet are united together by our passion for service. In this role you will receive: • 28 days of annual leave (including bank holidays), increasing by one day per year after two years of service, up to a maximum of 33 days., • Bi-annual performance and end-of-year discretionary bonuses., • The opportunity to be part of a small, collaborative team where every voice is heard., • An Aviva pension scheme after probation is successful., • Monthly team social events., • Summer and winter team events., • One month of paid sabbatical after five years of service., • Uniform