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  • Receptionist / Administrator
    Receptionist / Administrator
    7 days ago
    £22000–£24000 yearly
    Full-time
    London

    Shoreditch Homes | Shoreditch, East London 📍 Full-Time | Monday to Friday, 9:00am to 6:00pm 💰 £22,000 - £24,000 per annum (depending on experience) 🚗 Immediate Start Available About Us Shoreditch Homes is an established independent lettings and property management company providing professional services to landlords and tenants across East London. We are seeking a highly organised, professional, and customer-focused Lettings Administrator & Receptionist to join our office team. This is a key front-of-house position, ideal for someone who enjoys working with people, thrives in a fast-paced environment, and has strong administrative skills. The Role You will be the first point of contact for clients, visitors, landlords, tenants, and contractors, ensuring a professional and welcoming experience at all times while supporting the lettings team with day-to-day administration. Key Responsibilities • Managing the front desk and welcoming visitors to the office., • Handling incoming telephone calls, emails, and enquiries., • Booking property viewings and appointments., • Supporting the lettings team with administrative tasks., • Maintaining accurate property, landlord, and tenant records., • Preparing documents and correspondence., • Liaising with landlords, tenants, contractors, and applicants., • Assisting with general office administration and compliance tasks. Essential Requirements • Previous experience in an office administration, receptionist, customer service, or front-of-house role., • Excellent spoken and written English., • Strong communication and interpersonal skills., • Professional appearance and manner., • Good IT and organisational skills., • Full UK driving licence and access to a vehicle., • Ability to start immediately., • Must live within the Shoreditch area or nearby to ensure convenient commuting. What We Offer • Competitive salary of £22,000 to £24,000., • Monday to Friday working hours with no weekend requirement., • A supportive and professional working environment., • Career development opportunities within the property sector., • Immediate start for the successful candidate. Equal Opportunities Shoreditch Homes is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates and make recruitment decisions based on skills, experience, and business needs. To apply, please submit your CV together with a short covering note explaining why you would be a good fit for the role.

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  • Personal Assistant / Business Support Assistant
    Personal Assistant / Business Support Assistant
    16 days ago
    £14–£15 hourly
    Part-time
    London

    Location: Primarily home-based, with regular attendance at our office in NW3 7TT Hours: 20–30 hours per week Position: Part-time Salary: Competitive, depending on experience About the Role We are looking for a highly organised, reliable and proactive Personal Assistant / Business Support Assistant to provide direct support to the business owner and assist with the day-to-day running of our procurement business. The role will be primarily home-based, with some time required at our office in NW3 7TT. The successful candidate will need to be comfortable working independently, managing priorities and dealing with a variety of tasks across both personal and business matters. This is a varied role for someone who enjoys being organised, taking responsibility and making sure things get done. Key Responsibilities Personal Assistant Support • Manage and organise the business owner's diary, appointments and commitments., • Help prioritise daily and weekly tasks., • Arrange meetings, calls and appointments., • Prepare reminders and follow-ups., • Assist with personal administration and occasional personal errands where required., • Help keep paperwork, correspondence and important information organised., • Manage confidential information with complete discretion. Business Administration • Assist with general administration for the procurement business., • Draft, format and send emails and correspondence., • Follow up with suppliers, customers and care homes., • Maintain accurate records and update spreadsheets and databases., • Organise documents, contracts, applications and supplier information., • Help monitor outstanding actions and ensure they are followed up., • Assist with preparing reports, price information and other business documents., • Keep track of important deadlines and renewal dates. Supplier & Customer Support • Communicate professionally with suppliers and customers by email and telephone., • Follow up outstanding issues and requests., • Assist with setting up new customer and supplier accounts., • Help obtain information, quotations and documentation., • Keep records of ongoing issues and actions., • Escalate matters to the business owner when required. General Office Support • Help maintain an organised filing system., • Organise digital and physical documents., • Assist with scanning, printing and document preparation., • Support general office administration., • Help improve administrative processes and make the business more efficient. The Ideal Candidate We are looking for someone who is: • Highly organised and methodical., • Reliable and trustworthy., • Proactive rather than waiting to be told what to do., • Confident communicating by email and telephone., • Comfortable dealing with suppliers, customers and business contacts., • Able to manage several tasks at the same time., • Good at following up and making sure actions are completed., • Discreet and comfortable handling confidential information., • A good written communicator with excellent attention to detail., • Comfortable working independently from home., • Confident using Microsoft Office, Outlook, Word and Excel., • Able to learn new systems and processes quickly., • Flexible and willing to help across both personal and business administration. Experience Previous experience as a Personal Assistant, Executive Assistant, Business Administrator, Office Manager or similar would be beneficial. Experience within procurement, care homes, facilities management, hospitality or a supplier/customer-facing business would be an advantage, but is not essential. Most importantly, we are looking for someone who is organised, dependable, practical and capable of taking ownership of tasks. Working Arrangement The position will be 20–30 hours per week, depending on the needs of the business and the successful candidate. The majority of the work can be completed from home, but the role will require regular attendance at the office in NW3 7TT. The exact working days and hours can be discussed and agreed with the right candidate. What We Offer • Flexible part-time working arrangement., • Primarily home-based working., • Regular office-based working in NW3 7TT., • A varied role with responsibility and autonomy., • Direct working relationship with the business owner., • Opportunity to become an important part of a growing procurement business., • Potential for the role and hours to develop over time. To Apply Please provide a CV and a brief covering note explaining your relevant experience, availability and why you feel you would be suitable for the role. We are particularly interested in candidates who can demonstrate excellent organisation, attention to detail, initiative and discretion.

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  • Registered Manager
    Registered Manager
    1 month ago
    £45000–£55000 yearly
    Part-time
    Enfield

    MOVIP Homes – 2 /3 Bed LD Children's Home REGISTERED MANAGER - JOB PACK Job Title: Registered Manager - Children's Home (LD 6-17) Location: Enfield, North London - 2 /3 Bed Home (1 child initially, scaling to 2) Salary: £45,000 - £55,000 per annum based on experience + £2k bonus on Good Ofsted + Sleep-in allowance (£55 per sleep) Hours: 40 hours per week - Supernumerary management role + on-call (rota basis) Contract: Full-time, Permanent Reports to: Responsible Individual DBS Requirement: MUST have Enhanced DBS on DBS Update Service - Essential (maintain subscription) 1. About Us We are a new, small, quality-led provider opening a 2 /3 bed children's home in Enfield for children aged 6-17 years with Learning Disabilities, Autism and communication needs. We will open with 1 child for the first 3 months to ensure safe settling, relationship building and quality embedding, then build to 2 children with a potential to scale up to three. Our approach is low arousal, communication first (Makaton/PECS/intensive interaction), PBS, PACE and child-centred care. We are not a large corporate - you will be supported directly by our experienced Responsible Individual. 2. Job Purpose Lead in Ofsted registration interview and thereafter be the Ofsted Registered Manager, accountable for the day-to-day management of the home in line with Children's Homes (England) Regulations 2015 and Quality Standards 2023. To ensure children with LD experience a safe, low arousal, homely environment where their communication, sensory, health and independence needs are met and they achieve positive outcomes. To lead, inspire and develop staff team to Good/Outstanding. 3. Key Responsibilities · Ofsted Registration & Quality: Act as Registered Manager, meet Reg 28/29 fitness, lead fit person interview and registration visit. Ensure compliance with Reg 26-45 and Quality Standards: Quality & Purpose, Positive Relationships, Protection, Leadership & Management. · Leadership: Lead, supervise and roster staff team. Complete supervisions, appraisals, team meetings, competency checks. Ensure 12-week rota shows staff names, exact shift times, contracted hours, annual leave, training, supervision, sleep/waking nights, bank cover and total weekly hours - Ofsted requirement for 1 child model and 2 / 3 child scaling. · Low Arousal Environment: Create and maintain low arousal home - lighting, noise, colours, zoning, sensory corner, predictable routines, visual timetables Now/Next, 10 seconds processing time, one instruction. · Communication First: Ensure every child has Communication Passport, sensory profile, health action plan. All staff trained and using Makaton, PECS, objects of reference, intensive interaction, total communication. · PBS: Lead Positive Behaviour Support - functional assessment, early signs, de-escalation, change of face, restraint only last resort, reduction plan. No punishment approach. · Care Planning: Personalised care plans, risk assessments, impact risk assessments for new referrals, compatibility assessment for second / third child, health plans with Community LD Team, SALT, OT, epilepsy, dysphagia management. · Multi-Agency: Work with LAs (Enfield, Haringey, Barnet), schools, families, Reg 44 Independent Visitor, PBS consultant. 24hr response to referrals. · Safeguarding: Designated Safeguarding Lead for home, LADO referrals, safer recruitment, whistleblowing culture. · Financial & Operations: Manage budget for 1 child then 2 /3 children, occupancy building, staffing costs, petty cash, premises maintenance, vehicle, activities. · Quality Monitoring: Complete Reg 45 monthly review, work with Reg 44 visitor, action plans, Ofsted notifications, complaints, compliments. · On-call: Participate in on-call rota for staff support, especially nights/weekends. 4. Person Specification - Ofsted Requirements Essential - Must Have (Ofsted Reg 28/29) · Qualifications: Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) OR Level 4 with commitment to complete Level 5 within 2 years. Level 3 Diploma in Residential Childcare or equivalent minimum. · Experience: At least 2 years working in children's residential care in last 5 years, including at least 1 year in senior/supervisory/management role. Proven experience managing children with Learning Disabilities and Autism (6-17) including communication needs, sensory needs, epilepsy, dysphagia. · Knowledge: Excellent knowledge of Children's Homes Regulations 2015, Quality Standards 2023, Ofsted inspection framework, safeguarding, PBS, low arousal, Makaton/PECS. · DBS: Enhanced DBS Certificate on DBS Update Service - ESSENTIAL - must maintain subscription. You must bring original certificate to interview. Applications without Update Service cannot be processed for registration. · Fitness: Good character and integrity, no disqualification under Care Standards Act, able to pass Ofsted fit person interview, able to demonstrate leadership and ability to achieve Good/Outstanding. · Right to work in UK, 2 satisfactory references including current/most recent employer, full employment history. · Driving Licence: Full UK driving licence desirable. Desirable · Previous Registered Manager experience with Ofsted Good or Outstanding inspection · Studio 3 Low Arousal, PBS, Makaton, PECS, Intensive Interaction trained - or willing to train before opening · Experience opening new home and going through Ofsted registration · Experience of 2 / 3 bed home and managing occupancy build from 1 to 2 /3 children · Experience working with Pan-London commissioning, Enfield or North London LAs 5. Salary & Benefits · Salary £45k-£52k DOE + £2,000 tax free bonus on achieving Good Ofsted + sleep-in allowance £55 per sleep · 28 days annual leave + bank holidays + birthday off · Pension, laptop, phone · Ongoing CPD: Level 5, PBS, Studio 3, Makaton, leadership training · Small home - you will make real difference, not just paperwork · Direct support from experienced RI, Reg 44 visitor, PBS consultant 6. Recruitment Process & Safeguarding This role is subject to: Enhanced DBS on Update Service, right to work, full employment history check, 2 references including current employer, Ofsted fitness checks, medical fitness, qualification check. It is an offence to apply if you are disqualified from working with children (Reg 26). We are an equal opportunities employer committed to safeguarding. Process: 1) CV & Cover Letter 2) Telephone screen 3) Formal interview - Fit Person style + Low Arousal scenario + Home walk 4) DBS/References 5) Ofsted SC2 and registration. ##

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