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  • Lighthouse Family Assessment Service
    Deputy Manager - Social Worker
    Deputy Manager - Social Worker
    13 hours ago
    £42000–£48000 yearly
    Full-time
    Hythe

    Fern Lodge is a newly established residential family centre, in Hythe, Kent, operating under Lighthouse Family Assessment Service Limited. We provide expert, evidence-based parenting assessments to courts and Local Authorities. We are currently recruiting a full time or part time Social Worker/Deputy Manager, working within a rota system which includes shift work and sleep-ins/on call duties. The role of the Social Worker entails : • Understanding and adhering to Lighthouse Family Assessment Services Policies and Procedures., • Demonstrating a working knowledge of The Residential Family Centres National Minimum Standards 2013 and The Residential Family Centre Regulations 2012 as amended., • Delivering high quality and evidence based support plans and up to 5 parenting capacity assessments over a 12-14 week period., • Assisting the Registered Centre Manager and Practitioner Team with the running and success of the Service (full support and shadowing will be offered, with ongoing development and supervision opportunity), • To work alongside and in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to help families reach targets and expectations as outlined in their care plans and other plans for permanence., • Keeping up to date and accurate monitoring and records of the family’s progress plus any incidents., • Attending regular supervision seminars and staff meetings, actively pursue relevant qualifications and undertake training as required developing the post holders own skills., • Demonstrating a commitment to safeguarding and promoting the welfare of children and families in line with appropriate legislation and company policies., • Contributing to and maintain a high level of recording and report writing, and contribute in meetings as required to assist in planning to meet the needs of children and their families., • Maintaining a professional attitude and appropriate appearance at all times whilst on shift., • Resilient and motivated person, • Good communication skills, both verbal and written, • Calm, approachable manner, adaptable and non-judgemental, • BA Hons or MA in Social Work, • Minimum 2-3 years post qualifying Social Work experience, • Be registered with Social Work England, • Level 5 Leadership and Management, or be willing to complete, • Be experienced and competent in writing/being involved in Court Proceedings/giving evidence, • Be competent with assessment methods - PAMS and Parent Assess is preferred however training can be provided, • A supportive working environment with structured induction and mentoring., • In-house training and continuous professional development opportunities., • Lighthouse Family Assessment Services is committed to safeguarding and promoting the welfare of children and young people. This post is subject to an enhanced DBS check, employment history verification, reference checks, and proof of the right to work in the UK.

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  • First Home Improvements - Southampton Branch
    Customer Service Assistant
    Customer Service Assistant
    7 days ago
    £25000–£45000 yearly
    Full-time
    Southampton

    We are a growing exterior home improvements company that is committed to delivering outstanding service to our customers. We work with exciting clients and enjoy helping people and solving problems. What you’ll be doing: Greeting new customers in a friendly, professional manner Handling enquiries via phone, email, chat, or face‑to‑face Resolving customer issues quickly and efficiently Escalating complex problems when needed to management Keeping accurate records of customer interactions in our system Learning about our products / services to offer helpful information Working flexibly and collaborating with the team to achieve great customer satisfaction Full training given No experience necessary Part/Full time available

    Immediate start!
    No experience
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