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Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. ​ Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK.​ This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?

Friendly,energetic and good customer service. hard working person

Experience friendly and professional people required

I want somebody who can cook chicken and chips in Harlesden

We are looking for commis chef for an italian restaurant.

We are seeking a skilled and passionate Nail Technician to join our vibrant team. As a Nail Technician, you will be responsible for delivering high-quality nail services while ensuring a welcoming and relaxing environment for our clients.

daily site labourer

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We are currently seeking a diverse range of genuine, relatable individuals who are interested in beginning their journey in the video industry. No prior experience is required — full training and support will be provided. If you’ve ever considered performing in front of the camera, this is your opportunity. What We’re Looking For: Individuals of all ages and backgrounds People comfortable with expressing real emotion and participating in meaningful, story-driven scenes A willingness to travel to London for filming What We Offer: A supportive and safe working environment Professional standards upheld at all times Private, respectful distribution of all produced content Guidance and training from an experienced and respectful crew Our aim is to capture real, impactful moments that reflect both emotional depth and authentic connection. Whether you're curious about the industry or simply want to try something new, we encourage you to apply.

We are looking for a waitress to join our friendly team, serving brunch dishes, coffee’s and cocktails. If you’’re looking to develop your skills and work within a passionate team, then we would love to hear from you! What we look for : • Hardworking, • Confident & outgoing, • Always on time, • Friendly, • Engage & conversate with customers

Morena Marylebone specialises in single origin Colombian coffee, matcha and NYC cookies. We’re now on the lookout for a passionate, organised, and energetic Coffee Shop Manager to lead our team. Key Responsibilities: • Oversee daily operations to ensure smooth and efficient service., • Manage and motivate a team of baristas and staff, including scheduling, training, and performance evaluations., • Maintain high standards of customer service, cleanliness, and product quality., • Handle inventory management, ordering supplies, and working with vendors. What We’re Looking For: • Prior experience as barista., • Strong leadership and communication skills., • A passion for coffee and a deep understanding of specialty drinks., • Excellent organisational and multitasking abilities., • Friendly, customer-focused attitude., • Availability to work flexible hours, including weekends. (EXPERIENCE REQUIRED)

Feeling stuck in your current job? Lacking progression or personal growth? Or maybe you’re simply craving a more dynamic and sociable work environment? At Falex Marketing, we offer an exciting opportunity as a Sales Advisor, where you’ll represent some of the UK’s most well-known brands. You’ll be at the forefront of engaging with customers, promoting top-tier products and services, and building lasting relationships—all while maintaining a strong brand image for our clients. What We Look For: We’re seeking individuals who are: ✔ Proactive & Positive – Ready to take control of their own success ✔ Driven & Ambitious – Eager to progress in a results-oriented environment ✔ Fast Learners – Open to mentorship with a strong student mentality What’s in It for You? We invest in our people, offering: ✅ Comprehensive Product & Sales Training – No experience? No problem! ✅ Direct Mentorship – Learn from top industry professionals ✅ Exclusive Networking Opportunities – Connect with sales experts & entrepreneurs worldwide ✅ All-Expenses-Paid Travel – Opportunities to visit exciting destinations like Ibiza, Dubai, New York, Paris, Lisbon, and more ✅ Team Socials & Activity Nights – Work hard, celebrate harder! Next Steps If you’re ready for a new challenge, we’d love to hear from you! Apply today, and if successful, our recruitment team will be in touch to schedule a face-to-face meeting. During this session, you’ll gain insights into: 🔹 The day-to-day responsibilities of a Sales Advisor 🔹 Career progression opportunities within Falex Marketing 🔹 The high-profile clients we collaborate with 💡 Please Note: This is a performance-based role, designed for those who are motivated by results and growth.

At Prosecco Caffè Soho we proud ourselves for our simple, genuine and warm customer service. We are a nice little Italian gem in the heart of busy Soho, where customers can visit and enjoy some amazing Bubbles, have a tasty food treat for an authentic Italian aperitif experience, or simply an authentic Italian coffee with our famous homemade tiramisu’. We are looking for a smiley and positive Font of House to help the management and potentially grow inside the company. Previous experience with coffee and cocktails making, food prepping and handling it’s def a good starting point but we are more than happy to bring the right person up to speed with a good training plan. Working hours are flexible between 30/40, with different shift patterns and rotations. Starting salary per hour based on experience is between 13 and 14 pound gross per hour. Extra tips and monthly budget bonus.

I am looking for waiters and barista?

We’re Hiring – Full-Time Chefs Wanted! 👨‍🍳👩‍🍳 Join our team in Whetstone, North London! We’re looking for hardworking, reliable, and passionate chefs to be part of our dynamic kitchen. If you have a love for fresh food and thrive in a fast-paced environment, we’d love to hear from you. 📍 Full-time position 📍 Immediate start available 📍 Great team atmosphere 📍 Career growth opportunities

101 West, Westbourne Grove We’re hiring a Chef to join the kitchen team at 101 West – a family-run bakery & deli in the heart of Westbourne Grove. At 101 West, we pride ourselves on fresh, flavourful food and creating a warm, welcoming environment for our customers. We're looking for a passionate, organised and hard-working individual to help us deliver that experience through our food. Your role will include: • Prepping ingredients for daily service, • Preparing and managing our breakfast menu, • Creating fresh salads and simple meat/fish/chicken dishes for the deli counter, • Keeping the kitchen clean, organised and running smoothly, • Supporting and working within a small team of 2–3 people, • General kitchen duties as needed About you: • You’re comfortable in a fast-paced kitchen, • You’re organised and clean in your work, • You enjoy working as part of a tight-knit team, • Experience in a deli, café, or small kitchen preferred, but not essential if you’re eager and willing to learn What we offer: • A friendly, supportive work environment, • Consistent daytime hours, • A chance to be part of a neighbourhood spot that values quality and community

I need mot tester ASAP

we are looking starter and salad chef for italian restaurant.

A reliable and responsible person required to work one day a week 4-5 hours per day for Cleanning the office. Good pay on offer for the right applicant.

Looking for a reliable candidate for our pizzeria in Crouch End. Main duties include opening pizza dough, organising order tickets, doing toppings... Tuesday 17:00/23:00 Friday, Saturday 18.00/22.00 Sunday 18.00/23:00 Apply only if you are able to work the mentioned hours and are able to work in a fast paced environment and under pressure

I’m looking for a person good in the kitchen. Ready to learn and easy going. You don’t need to be a chef but as long as you know how to move in a kitchen I’m happy to provide training. its a Moroccan street food shop based in a food court in central London. It’s very simple: We do fresh sandwiches at the same time we receive the order. full time positions and part-time available.

Hello, We are looking for a cleaners who are flexible & reliable. The job involves cleaning residential properties within London. If you are available and interested, please contact us with your CV attached. As we are looking for cleaners immediately!