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  • Front Desk Agent
    Front Desk Agent
    7 hours ago
    $25–$28 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

    No experience
    Easy apply
  • Guest Experience Concierge
    Guest Experience Concierge
    5 days ago
    $22–$25 hourly
    Part-time
    Manhattan, New York

    Guest Experience Concierge New York, NY Who We Are We’re not your average hotel. We’re a place where design, culture, and genuine human connection come together. Our guests don’t just sleep here; they experience it here. And the person who sets that tone from the very first hello? That’s you. The Role You’re the heartbeat of our lobby - part host, part problem-solver, part local expert. This isn’t a “check them in, hand them a key card” kind of role. You’re our guests’ go to from the moment they arrive to the moment they leave. What You’ll Do *Guest Experience & Arrival* Every check-in and check-out should feel like a conversation, not a transaction. You read the room, match the energy, and make every guest feel like the only one in it. • Welcome and check in guests with warmth and efficiency, • Anticipate needs and personalize every interaction, • Handle departures so guests leave feeling as good as when they arrived, • Maintain accurate guest profiles so return visits feel personal, • Verify and authenticate the guests IDs *Concierge & Local Expertise* Guests can Google. They come to you for what Google doesn’t know. You’re plugged into the city and the new openings, the right contacts, the spots worth the wait. • Recommendations for dining, nightlife, arts, and sites to see, • Build and maintain relationships with local venues and businesses, • Field and fulfill concierge requests with resourcefulness and follow-through *Reservations & Stay Management* Own the details so guests never have to. From booking to billing, you keep everything accurate, clear, and handled with care. • Manage bookings, modifications, and special requests through the Guesty PMS, • Communicate cancellation, refund, and early departures and follow SOPs, • Escalate adjustments and refunds, to management when needed, • Keep shift reports and logs current and thorough *Fire, Life Safety & Emergency Readiness* This isn’t a secondary duty, it’s a core part of who we need you to be. You are the designated safety authority on property during your shift, and we take that responsibility seriously. • Hold active FDNY Fire Safety Director (FSD) or Fire Life Safety Director (FLSD) certifications required at time of hire, no exceptions, • Serve as designated Fire Safety Director on all assigned shifts per NYC Local Law and FDNY requirements, • Oversee the fire command station and maintain all required logs, • Lead emergency response with calm authority when needed, • Hold a current First Aid certification (we can provide this if needed) What You Bring • A genuine love for people and for New York City, • 1–2 years of front desk, concierge, or guest-facing hospitality experience; luxury or lifestyle hotel background a strong plus, • A cool head, a warm personality, and an instinct for when to go off-script, • Flexible availability: evenings, weekends, and holidays are part of the rhythm here Why You’ll Love It Here This is a place where your personality is an asset, your creativity is welcomed, and your growth is taken seriously. You’ll be part of a team that genuinely cares about the guests, about the craft, and about each other.

    Immediate start!
    Easy apply
  • J-1 Culinary program with The Equinox Golf Resort & Spa
    J-1 Culinary program with The Equinox Golf Resort & Spa
    4 days ago
    Full-time
    Manhattan, New York

    Description of the Host Property: Nestled amid Vermont’s pristine Green Mountains, The Equinox Golf Resort & Spa offers an unparalleled blend of elegance and tranquility. This historic resort, dating back to 1769, enchants with refined accommodations, world-class dining, and a championship golf course set against breathtaking natural vistas. Guests indulge in a sanctuary of wellness at the full-service spa, while curated outdoor experiences—from hiking to skiing—invite exploration. Every detail, from exquisite décor to personalized service, reflects timeless sophistication, creating an unforgettable retreat where luxury and nature harmoniously converge. Description of the Training: Step into the kitchen of a world-leading luxury hotel/resort and learn from the best chefs in the American hospitality industry at The Equinox Golf Resort & Spa. Through this J-1 Hospitality internship or traineeship program, you will rotate to different stations, acquiring the skills and techniques necessary to take the culinary world by storm. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: Manchester, Vermont, is a charming town nestled in the scenic Green Mountains. Known for its historic architecture, quaint downtown, and vibrant arts scene, it offers a mix of culture, shopping, and outdoor adventure. Visitors enjoy hiking, skiing, and exploring nearby natural attractions, including tranquil rivers and forests. The town is also home to boutique shops, cozy inns, and farm-to-table dining. Rich in history and natural beauty, Manchester provides a peaceful yet engaging destination for both relaxation and recreation.

    Easy apply
  • J-1 F&B program with The Equinox Golf Resort & Spa
    J-1 F&B program with The Equinox Golf Resort & Spa
    4 days ago
    Full-time
    Manhattan, New York

    Description of the Host Property: Nestled amid Vermont’s pristine Green Mountains, The Equinox Golf Resort & Spa offers an unparalleled blend of elegance and tranquility. This historic resort, dating back to 1769, enchants with refined accommodations, world-class dining, and a championship golf course set against breathtaking natural vistas. Guests indulge in a sanctuary of wellness at the full-service spa, while curated outdoor experiences—from hiking to skiing—invite exploration. Every detail, from exquisite décor to personalized service, reflects timeless sophistication, creating an unforgettable retreat where luxury and nature harmoniously converge. Description of the Training: Gain invaluable skills and knowledge in the Food and Beverage department of a world-leading luxury hotel/resort through a J-1 hospitality internship or traineeship program at The Equinox Golf Resort & Spa. During your program, you will receive training and mentorship from industry leaders in the F&B field as you rotate through different outlets on the property. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: Manchester, Vermont, is a charming town nestled in the scenic Green Mountains. Known for its historic architecture, quaint downtown, and vibrant arts scene, it offers a mix of culture, shopping, and outdoor adventure. Visitors enjoy hiking, skiing, and exploring nearby natural attractions, including tranquil rivers and forests. The town is also home to boutique shops, cozy inns, and farm-to-table dining. Rich in history and natural beauty, Manchester provides a peaceful yet engaging destination for both relaxation and recreation.

    No experience
    Easy apply
  • J-1 Culinary program with Stratton Mountain Resort
    J-1 Culinary program with Stratton Mountain Resort
    5 days ago
    Full-time
    Manhattan, New York

    Description of the Host Property: Nestled in the heart of Vermont’s Green Mountains, Stratton Mountain Resort is a year-round destination where natural beauty meets outdoor adventure. Renowned for its pristine ski slopes, scenic hiking trails, and charming alpine village, the resort offers unforgettable experiences in every season. Visitors can enjoy world-class recreation, cozy accommodations, vibrant dining, and breathtaking mountain views. Whether carving fresh powder in winter or exploring lush landscapes in summer, Stratton creates the perfect escape for relaxation, excitement, and lasting memories. Description of the Training: Step into the kitchen of a world-leading luxury hotel/resort and learn from the best chefs in the American hospitality industry at the Sugarbush Resort. Through this J-1 Hospitality internship or traineeship program, you will rotate to different stations, acquiring the skills and techniques necessary to take the culinary world by storm. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: Stratton Mountain, Vermont, is a captivating destination where natural beauty and outdoor adventure come together. Surrounded by the lush Green Mountains, it offers breathtaking views, crisp mountain air, and vibrant landscapes in every season. Winter brings world-class skiing and snowboarding, while summer and fall reveal scenic hiking trails, colorful foliage, and peaceful alpine vistas. Its charming village, welcoming atmosphere, and year-round recreational opportunities make Stratton Mountain a perfect retreat for nature lovers, families, and adventure seekers alike.

    No experience
    Easy apply
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