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Job Description WHO WE ARE: The Children's Home partners with children, families and communities throughout New York State to inspire hope, develop skills, and cultivate healthy relationships for positive futures. $58,000-62,000 Position Summary: As part of the Critical Time Transition Program (CTTP), the Case Manager provides intensive Critical Time Intervention (CTI) services for youth ages 11–17 with complex mental health needs and their families/caregivers, supporting transitions from higher levels of care to community settings. CTI is a phased, time-limited care management model emphasizing early and assertive engagement, trauma-informed practice, strengths-based approaches, resilience, psychiatric rehabilitation, positive behavioral strategies, and family/caregiver skill-building. Case Managers work across the community and a Transitional Residential Setting (homes, schools, hospitals, outpatient clinics), maintaining frequent contact with youth, families/caregivers, and involved agencies. Services prioritize in-person engagement. Case Managers actively coordinate care in the community, support skill-building, and strengthen family and youth self-advocacy while facilitating safe and effective transitions to the lowest appropriate level of care.Responsibilities: • Carry a caseload of approximately 8 youth and families, • Provide weekly, phased contacts with youth and families/caregivers, including assertive engagement, linkage to services, monitoring, and skill-building, • Develop individualized, person-centered care plans in collaboration with the Clinician., • Facilitate coordination with hospitals, community providers, state agencies, and informal support., • Support youth and families in scheduling and attending appointments; participate in warm hand-off meetings., • Assist youth and families with applications for services, • Provide crisis management, positive behavioral support, and advocacy to youth and families., • Collaborate with the Program Director and team members during weekly meetings, agency case conferences, and case reviews to ensure fidelity and continuity of care. Requirements Education: • Bachelor's degree in human services or related field required, • At least 3-5 years working with youth who have experienced mental health challenges, co-occurring disorders, and or intellectual disabilities, community-based interventions required, • Driver's License and ability to maintain insurability throughout employment requiredBenefits available to all staff:, • Student Loan and Tuition Reimbursement, • Employee Assistance Program, • Employee Discounts at the Southern Tier Community Center, • Opportunities for Professional DevelopmentFull Time Benefits:, • Agency-Paid CEUs, License Prep Course, and License Exam, • 403(b) with 6% employer contribution, • PTO plus 9 paid holidays, • Childcare Reimbursement, • Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Job Posted by ApplicantPro

Job DescriptionWho We Are: The Children's Home mission is to partner with children, families, and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.$18 per hour Two openings: Opening 1 - Sunday 11-7, Mon-Tue 7-3, and Wed-Thur 8-4 Opening 2 - Tue 11-7, Wed 8-4, Thur 11-7, Fri 1-9, Sat 11-7 Position Summary: The Custodian will help keep the Southern Tier Community Center clean and safe. They will clean areas like floors, windows, restrooms, and offices by sweeping, mopping, dusting, and sanitizing. The custodian will also manage cleaning supplies, handle waste properly, and report any maintenance issues. This person should be comfortable working with a diverse group of people, including youth and other employees. The custodian's work will help create a clean, safe, and pleasant environment for all who use the building. Responsibilities • Perform general custodial duties to maintain cleanliness and orderliness of assigned areas, • Clean and sanitize restrooms, including replenishing supplies, • Sweep, mop, and vacuum floors, • Dust and wipe down surfaces, • Empty trash receptacles and replace liners, • Clean windows and glass surfaces, • Perform routine maintenance tasks such as changing light bulbs and fixing minor plumbing issues, • Follow established cleaning procedures and safety guidelines, • Adhere to any specific cleaning requirements or protocols for specialized areas (e.g., laboratories, healthcare facilities) RequirementsEducation • High School Diploma or GED requiredExperience, • 6 months - 1 year of experience in facilities maintenance or commercial cleaning required, • Knowledge of proper cleaning techniques and use of cleaning equipment, • Familiarity with floor care, including buffing and waxing, • Driver's Licensed with the ability to maintain insurance throughout employment required.BenefitsBenefits available to all staff:, • Student Loan and Tuition Reimbursement, • Employee Assistance Program, • Employee Discounts at the Southern Tier Community Center, • Opportunities for Professional DevelopmentFull Time Benefits:, • Agency-Paid CEUs, License Prep Course, and License Exam, • 403(b) with 6% employer contribution, • PTO plus 9 paid holidays, • Childcare Reimbursement, • Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Job Posted by ApplicantPro

Job Description PYRAMID Business Systems, a locally owned and fully insured IT consulting, support, and security firm located in Binghamton, NY, with a history spanning 35 years, is currently seeking an experienced network engineer. The ideal candidate will possess a robust network competency and hold industry-recognized certifications. PYRAMID offers a competitive salary and benefits package, commensurate with experience and certifications. Job Summary: The primary responsibility of this role is to assist in the design, implementation, maintenance, and support of technology environments for both SMB and enterprise clients. This encompasses a diverse range of technologies including Windows, Hyper-V, VMware, Storage solutions, Active Directory, O365, and development support for systems and applications infrastructure. The candidate should be proficient in managing all phases of server and desktop processing/operating systems, capable of handling complex problems across multiple technology platforms. Duties/Responsibilities/ Essential functions: • Administering Windows servers and maintaining Microsoft Active Directory configurations., • Supporting and managing all O365 related products., • Designing and managing application interfaces and dependencies., • Providing architectural design and support for various application platforms., • Developing and maintaining comprehensive platform network documentation., • Offering tier 3 troubleshooting support as necessary., • Implementing and configuring new servers, workstations, printers, firewalls, switches, wireless access points, group policies, etc., • Diagnosing, troubleshooting, and resolving hardware, software, and network infrastructure issues., • Executing network security measures to safeguard client environments., • Researching and evaluating new technologies to meet client IT requirements. Experience (5+ years): • Advanced triage and troubleshooting capabilities, • Comprehensive understanding of network concepts, • Expertise in network administration, including layer 3 switching, firewalls, and wireless networks, • In-depth knowledge of network and application security, • Proficiency in Active Directory, • Extensive experience with Windows Servers, • Competence in VPN and remote connectivity, • Advanced knowledge of Microsoft technologies such as Azure, Microsoft 365, Microsoft Entra ID/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2025+, DHCP, and DNS, • Availability to work nights and weekends as required for project completion or issue resolution, • Strong project management skills, • Experience with managing technology, • Exceptional problem-solving and troubleshooting abilities, • Professional and effective communication skills, • Ability to work as part of a team, • Possession of reliable transportation and valid driver's license, • Prior experience in service desk or technical support roles is required, • High level of diplomacy and strong interpersonal skills, • Customer service-oriented mindset, • High school diploma or equivalent; Bachelor’s degree; or a combination of education and experience that provides the knowledge, skills, and abilities perform required duties effectively, • Experience in network administration Pay: From $25.00 per hour Benefits: • 401(k), • Health insurance, • Bonus opportunities, • Hourly pay, • Endicott, NY: Relocate before starting work (Preferred) Work Location: In person

Job Description We are looking for part-time, full-time, and substitute employees for the 1st, 2nd and 3rd shifts. Residential Assistant (RA) Position Summary: Let your people skills shine as a residential aid for a well-established nonprofit organization. You will serve as a Residential Assistant during an assigned shift. You are in charge of all incoming intakes to the Emergency Shelter and responsible for assisting consumers with any special needs that may come up. Additionally, you will be responsible for cleaning rooms when tenants move out of the YWCA; as well as monitoring other chores around the building. You may also provide security coverage at the reception desk, screening all visitors. Responsibilities include assisting with health and safety emergencies, as well as conflict resolution and crisis intervention. Responsibilities: 1. Complete intakes of people entering the YWCA Emergency Shelter, 2. Support residential staff and residential consumers to uphold housing policies, curfews and respond to health/safety issues such as fire alarms, elevator malfunctions or medical emergencies., 3. Communicate with agencies in the community regarding YWCA Residential Services, 4. Maintain appropriate boundaries with clients at all times, 5. Clean apartments when tenants move out, 6. Responsible for self-directed cleaning tasks throughout the building, 7. Will be required to work some third shift positions and holidays (rotating basis), 8. Other tasks assigned at the discretion of the Residential Services Director Requirements: 1. Minimum high school diploma or GED equivalent, preferred 2-year degree in Human Services, 2. Experience working with women with mental health issues, alcohol/drug dependency and/or victims of domestic violence; with the capacity to handle sensitive issues tactfully, 3. The Residential Assistant should be a courteous individual, with a presentable and professional appearance, 4. Must be able to pick up at least 50 pounds and have the ability to move up and down stairs quickly, 5. The ability to multi-task as well as prioritize tasks at hand are also important qualities, 6. Experience with Microsoft Office Suite, 7. Ability to work independently when needed and as well as with a team, 8. Have good attendance, 9. Be organized and detail oriented, 10. Be able to maintain confidentiality & have appropriate boundaries, 11. Ability to maintain a neat workspace, 12. Provide a supportive environment which respects and affirms all consumers’ racial, cultural and religious identity and lifestyle, 13. Be open to the possibility of expanded duties as knowledge increases and interests become focused' Job Type: Full-time positions available. Pay: Starting at $16.00 per hour Expected hours: 8 – 40 per week Full-Time Employee Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Flexible schedule, • Health insurance (Full-time), • Life insurance (Full-time), • Paid time off (Full-time), • 8 hour shift, • Day shift, • Evening shift, • Every weekend, • Monday to Friday, • Night shift Powered by JazzHR vQ3pWq8LMs

Job Description WHO WE ARE: The Children's Home partners with children, families and communities throughout New York State to inspire hope, develop skills, and cultivate healthy relationships for positive futures. $80,000-85,000 a year $5,000 sign on bonus Position Summary: An exciting new mental health program is launching in Broome County to support youth ages 11–17 and their families during critical transitions from hospital and emergency care back into the community. The Critical Time Transition Program (CTTP) combines Critical Time Intervention (CTI) with a Transitional Residential Setting (TRS) to ensure seamless, trauma-informed support during high-risk periods. Led by a Licensed Practitioner of the Healing Arts, the Program Director will oversee clinical care, staff supervision, and strong partnerships with hospitals and community agencies. This innovative approach focuses on stability, continuity of care, and long-term success for youth with complex mental health needs. CTTP is designed to strengthen families, empower staff, and create real change in how transitional youth care is delivered. Broome County is taking a bold step forward and this program is just the beginning.Responsibilities: • Provide clinical and administrative supervision to staff and lead weekly team meetings., • Supervise: Case Manager; Vocational;/Educational Staff; Administrative Assistant; Clinician; Family Peer Advocate; Youth Peer Advocate; Recreation/Expressive Therapist; Positive Behavior Support Specialist, • Ensure fidelity to the CTI model and promote strengths-based, family-driven, and trauma-informed practices., • Oversee caseload assignments, documentation quality, and service timelines., • Build and maintain partnerships with hospitals and community providers; coordinate weekly case conferences., • Support staff wellness and professional growth while ensuring program accountability and outcomes., • Provide crisis coverage and direct support to youth and families as needed in community and TRS settings. Requirements Education (one of the following): • Licensed Professional: LMSW, LCSW, LMHC, LMHP, LCAT, LMFT or related license required, • Physician or Physician Assistant, • Psychiatric Nurse Practitioner (PMHNP), • Registered Nurse (RN), • 3-5 years of post licensure experience preferred, • Experience working directly with youth who have mental health challenges, co-occuring disorders, and/or intellectual/developmental disabilities required, • 2-3 years of supervisory experience in similar field of work required, • Driver's License and ability to maintain insurability throughout employment required BenefitsBenefits available to all staff: • Student Loan and Tuition Reimbursement, • Employee Assistance Program, • Employee Discounts at the Southern Tier Community Center, • Opportunities for Professional DevelopmentFull Time Benefits:, • Agency-Paid CEUs, License Prep Course, and License Exam, • 403(b) with 6% employer contribution, • PTO plus 9 paid holidays, • Childcare Reimbursement, • Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Job Posted by ApplicantPro

Job DescriptionCATHOLIC CHARITIES OF BROOME COUNTY Network Administrator Salary Range $25.20-$28.36/hr. FLSA Non-Exempt Note: This is not a remote or hybrid position. It is on-site. I. Qualifications A. Education 1. Understanding and knowledge of Windows 10\11, Server 2012 – 2022, and virtual server environments obtained through 3-4 years of recent experience in a user support role., 2. Current knowledge of LAN, WAN, Intranet and Internet Technologies., 3. Current experience in IT security and related issues such as computer viruses, worms, spyware, ransomware and incident response., 4. Current knowledge of ADAudit Pluse, OpManger Plus, and Log360 software, or similar equivalents in the network monitoring space., 5. Current knowledge of Office 365 • Skills1. Ability to identify the root cause of a user problem and provide an effective solution in an appropriate timeframe. 2. Ability to work independently under minimal guidance., 3. Ability to work under pressure., 4. Ability to prioritize and multi-task., 6. Ability to communicate effectively about IT and user issues., 8. Ability to lift 40 pounds., 9. Valid driver’s license and ability to drive a Catholic Charities vehicle., 10. Strong communication and documentation skills II. Reports to: IT Director III. Major Functions A. Responsible for carrying out activities as directed by the IT Director to maintain the daily operations of the Agency network and IT Department. B. Support Help Desk services. Resolves basic user support issues over the phone, usually within 15 minutes. C. Creates and maintains user account information including rights, security and systems groups as required by established procedures. D. Provides on-site support to install, upgrade and maintain desktops, portable computer hardware, software, printers, servers, etc. E. Troubleshoot and resolve problems related to agency workstations, laptops, and servers. F. Documents the solution or status of the service call to comprehensively follow through on all service issues. Identifies issues that need additional management involvement. G. Participate in meetings, on committees or special projects as needed to represent Agency's Information Systems, its function and goals within the agency. H. Assist with special projects as needed; i.e., PC hardware updates, virus updates, sister agency’s IT needs, etc. I. Physically service computers, which include moving hardware, monitors, printers, and other equipment weighing more than 40 pounds from a vehicle or workstation to a new location. Possess the ability to maneuver in small spaces installing/maintaining equipment. This is required on a daily basis. J. Travel by car, in a 25 mile radius to support network users. K. Regular attendance is required. The ability to adapt to a flexible schedule is occasionally required. L. Other duties as required. In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures the duties and responsibilities of this position include but are not limited to the above. Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR 59w0JfKs2S

Job Description Job details and responsibilities : Title : Certified Sterile Processing Technician – CSPDT or CSPT Duration: 13weeks with possible extension Guaranteed Hours: = 40hrs Shift : 5x8s Monday-Friday 3-11:30 p.m. Location: Johnson City, NY Requirements: CSPDT/CRCST BLS Pay Rate (W2): $16/hr Per Diem :$760 Gross Pay: $1400 Company DescriptionLanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Job Description Summary Interviewing Now for 2024-2025 School Year (Late August 2024 Start)- This is a fantastic opportunity to join our teaching team and explore the world with young children. Cub Care Children's Center has been providing excellent early childhood education programs since 1998 and is a Quality Stars NY participating center with a four-star rating. We are looking for a special individual who enjoys helping young children get off to a great start by building early learning and social skills in a culturally responsive environment that will last their lifetime. Duties As an Assistant Teacher you must exhibit the ability to ... -work cooperatively with the Lead Teacher and assist in coordinating activities with other staff members. -complete preparation and organization of learning materials for the classroom. -assist in the implementation of the weekly lesson plans to support children in achieving the learning goals. -build on your experience working with children, demonstrate creativity, flexibility, good communication skills with children and adults. -communicate consistently, effectively, sensitively, and respectfully with families and refer them to the Lead Teacher for details regarding their child's classroom experiences. -participate in regular staff meetings by bringing questions, concerns and ideas to the group for discussions. -complete a minimum of 15 hours of training/coaching annually in the required content areas as specified by the Office of Children and Family Services. Requirements Preferred:Associates Degree or CDA (Child Development Associate) Certificate Min Requirement: High School Diploma and experience working with children ages 2-5 • Part- time 30 Hrs/week 11:45am - 5:45 pm, • Health Check Required, • Fingerprinting Required, • Background Check Required, • 3 References Requiredwith at least one from an employer, student teaching supervisor, or volunteer coordinator if possible. Nice To Haves • Previous Experience working with children ages 2-5 preferred, • CPR/First Aid Certification preferred but not required Benefits Paid Holidays, Sick Time, Personal Days Professional Development Opportunities

Position Summary: The Sterile Processing Technician II acts as a clinical resource for staff and participates in the orientation, coaching and mentoring process of new employees and staff as well as participates in departmental improvement activities. The Sterile Processing Technician II will provide quality processed instrumentation, materials and equipment for patient care. The main functions of this position include: demonstrating knowledge and proper cleaning / care, handling, assembly, and sterilization of equipment and supplies based on IFUs, AAMI best practice standards, and regulatory requirements; team work participation with staff members; achieving the turn-around plans / priority processing; and maintaining a clean work environment within the department. Experience: 2 years of surgical/ relevant experience. Must have good interpersonal skills to effectively interact with all levels of the medical staff. Education: High School education or GED required; Surgical Technician, Licensed Practical Nurse or other relevant clinical surgical experience i.e. Certified Ophthalmology Assistance etc. preferred. Must obtain Sterile Processing certification within 18 months of hire to maintain employment. Essential Functions: 1. Demonstrates knowledge and understanding of instrument/ equipment Instructions for Use (IFU), AAMI standards, hospital policies and regulatory requirements., 2. Follow Standard Work in the decontamination process to properly clean instruments in compliance with recommended IFUs to prevent contamination and infection., 3. Follow Standard Work in the assembly process to properly assemble instrumentation following required tray assembly using “SPM” system including appropriate indicators / filters for sterilization to prevent contamination and infection., 4. Follow Standard Work in the sterilization process to properly sterilize instrumentation following recommended IFUs to prevent contamination and infection., 5. Follow Standard Work in case cart completion to ensure all required instruments and supplies are available for the cases to be performed to prevent delays and provide safe patient care., 6. Follow Standard Work related to the Sterile Processing Priority Process to ensure availability of required instrumentation and supplies for the cases to be performed to prevent delays and provide safe care for our patients., 7. Follow Standard Work for all high-level disinfection processes to properly reprocess flexible scopes and probes in compliance with recommended IFUs to prevent contamination and infection., 8. Follow Standard Work related to Sterile Processing Vendor Process to ensure availability of required instruments and supplies for the cases to be performed to prevent delays and provide safe care for our patients., 9. Follow Standard Work for inventory control to ensure availability of needed supplies, verify sterility/ integrity and prevent expiration of supplies., 10. Follow Standard Work related to quality monitors/ measures related to maintenance of equipment utilized in the cleaning and sterilization process as well as other key quality measures and performance improvement activities., 11. Communicates with others, as necessary, within and outside the department to coordinate department activities and assure needs are met in a timely fashion., 12. Collaborates with Sterile Processing Leadership in reporting SPD departmental needs, inventory shortages and equipment repairs in a timely fashion., 13. Demonstrates effective time management, flexibility, prioritization, and critical thinking skills in his/her performance of duties., 14. Represents the department and hospital in a professional, courteous manner to co-workers, members of the Guthrie Healthcare system and visitors being sensitive to their perception of verbal and non-verbal communication., 15. Demonstrates knowledge and maintains competency of standard work/ key work processes., 16. Applies principles of microbiology, sterilization, disinfection and modes of disease transmission to promote an infection free environment., 17. Uses proper body mechanics when moving or transferring items to prevent injury to self or others., 18. Assists in maintaining a clean and safe work environment., 19. Operates all required equipment and machinery accurately and safely. Maintains appropriate records and monitors quality control., 20. Maintains competent in the use of EPIC and ensuring patient privacy is protected., 21. Is proactive in controlling costs by seeking any cost-saving strategies and reporting them to SPD Leadership., 22. Follows hospital/ department policies and procedures in emergency/ stressful situations; i.e. fire drills, disaster pans, etc., 23. Identifies/ participates in departmental problem-solving actions and proper departmental escalation., 24. Demonstrates willingness to accept non-routine work assignments as appropriate., 25. Attends and participates in departmental staff meetings and in-services., 26. Demonstrates willingness to participate in departmental improvement activities, process changes or implementations., 27. Demonstrates willingness to learn, train and operate Nutrace instrument laser unit while maintaining personal and staff safety., 28. Acts as a clinical resource for staff, participate in the orientation process and be a preceptor for new employees., 29. Acts as coach and mentor for staff to promote utilization of standard work., 30. Participates in educational sessions for new employees and staff., 31. Participates in providing annual competencies for staff. Pay Range $19.48 - $30.86/hour, DOE

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned.

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned. The pay ranges from $17.00-$23.49 per hour

Position Summary: This position requires travel The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned.

Position Summary: Monday - Friday its a rotating shift so the hours are between 730am - 4pm, 8am to 430pm, 830am - 5pm, 845am - 515pm, and a rotating Saturday from 8am to 12pm The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned. The pay ranges from $17.00-$23.49 per hour

Position Summary: Under the direction of the VP, Laboratory Services this position is responsible for the overall management and general operations of the consolidated lab operation of the Guthrie Medical Group. This position reports directly to the VP, Laboratory Services. Education, License & Cert: Bachelor’s degree as a Medical Technologist is required. However, a master’s degree in the healthcare field is preferred. Licenses: ASCP Board of Registry in Medical Technology Experience: Minimum of three years of clinical lab management ‐ with demonstrated skills in operations management. Essential Functions: 1. Responsible for daily operations of Laboratory., 2. In partnership with VP, Laboratory Services responsible for development and presentation of capital (in conjunction with the pathologists) and operating budgets., 3. Actively monitors utilization and appropriateness of lab testing and establishes a system for such monitoring., 4. Provides leadership to supervisors, technical specialists, other support management staff, and employees to create a positive and productive environment which promotes good customer service, quality improvement and commitment., 5. In partnership with VP, Laboratory Services implements and maintains a planned and systematic process for measuring performance, analyzing performance, displaying results of measures taken, setting goals, and monitoring progress toward error‐free work., 6. Ensures all lab employees are actively engaged in performance improvement and are recognized and rewarded for accomplishments in performance improvement., 7. Ensures conformance with the requirements and regulations of laboratory accrediting agencies, fiscal intermediaries, and regulatory agencies. Maintains current knowledge of applicable requirements and standards., 8. Working directly with the VP, Laboratory Services and pathologists, oversees the development of policies and procedures that provide accurate, timely, cost‐efficient, lab services., 9. Provides leadership in managing human resources and oversees the process of recruitment, performance evaluation, counseling, and development of staff., 10. Participates in conducting yearly Employee Opinion Surveys within the lab and writing action plans to delineate ongoing improvement opportunities., 11. Performs yearly lab supervisor performance evaluations., 13. Demonstrates age specific competencies as per department standards., 14. Demonstrates clinical and technical competencies as per department standards.

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. The pay ranges from $17.00-$23.49 per hour Other Duties: 1. Other duties as assigned.

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned. The pay ranges from $17.00-$23.49

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned. The pay ranges from $17.00-$23.49 per hour

Position Summary: To know and understand the principles of sterile technique and their application. To follow defined procedures under the direct supervision of a registered nurse. To maintain a collaborative relationship with other nursing staff members, physicians, and ancillary staff. To maintain an appropriate level of knowledge and clinical expertise through continuing education and in‐service programs. Education, License & Cert: Graduate of an accredited Surgical Technician School, or LPN with a current license in the state of practice, or completion of a completed and appropriate training program for surgical technology in the United Sates Army, Navy, Air Force, Marine Corps, Coast Guard, or Public Health Service Commissioned Corps. Certified Surgical Technologist (CST) certification preferred. If certified prior to 2021, may be grandfathered and exempt from degree requirement. Experience: Experience preferred, but may be trained on‐ the‐ job, if recent graduate. Must have general knowledge of surgical procedures, and draw specialized training from working with physician or physicians on the job. Essential Functions: 1. Demonstrates competence in performance of technical skills relative to clinical area of practice, 2. Utilizes and maintained surgical instruments according to manufacturer’s recommendations and Department guidelines, 3. Utilizes positive interpersonal skills in all forms of communication., 4. Applies base knowledge of anatomy and physiology, medical terminology, microbiology, and pharmacology for optimal surgical patient care., 5. Demonstrates knowledge and practice of patient care concepts., 6. Applies the principles of sterile technique during surgical procedures., 7. Participates in orientation and training program to attain competency in all services., 8. Maintains certification by participating in continuing education activities/provides documentation of required continuing education credits., 9. Promotes teamwork and collaboration among all members of the surgical team., 10. Practices within the scope of current policies and procedures of the nursing Department and nursing unit guidelines., 11. Demonstrates effective time management, flexibility and priority setting regarding work assignment., 13. Demonstrates initiative in completing work that needs to be done, within areas of responsibility., 14. It is understood that this description is not intended to be all‐inclusive, and that other duties may be assigned as necessary in the performance of this position

Position Summary: To know and understand the principles of sterile technique and their application. To follow defined procedures under the direct supervision of a registered nurse. To maintain a collaborative relationship with other nursing staff members, physicians, and ancillary staff. To maintain an appropriate level of knowledge and clinical expertise through continuing education and in‐service programs. Education, License & Cert: Graduate of an accredited Surgical Technician School, or LPN with a current license in the state of practice, or completion of a completed and appropriate training program for surgical technology in the United Sates Army, Navy, Air Force, Marine Corps, Coast Guard, or Public Health Service Commissioned Corps. Certified Surgical Technologist (CST) certification preferred. If certified prior to 2021, may be grandfathered and exempt from degree requirement. Experience: Experience preferred, but may be trained on‐ the‐ job, if recent graduate. Must have general knowledge of surgical procedures, and draw specialized training from working with physician or physicians on the job. Essential Functions: 1. Demonstrates competence in performance of technical skills relative to clinical area of practice, 2. Utilizes and maintained surgical instruments according to manufacturer’s recommendations and Department guidelines, 3. Utilizes positive interpersonal skills in all forms of communication., 4. Applies base knowledge of anatomy and physiology, medical terminology, microbiology, and pharmacology for optimal surgical patient care., 5. Demonstrates knowledge and practice of patient care concepts., 6. Applies the principles of sterile technique during surgical procedures., 7. Participates in orientation and training program to attain competency in all services., 8. Maintains certification by participating in continuing education activities/provides documentation of required continuing education credits., 9. Promotes teamwork and collaboration among all members of the surgical team., 10. Practices within the scope of current policies and procedures of the nursing Department and nursing unit guidelines., 11. Demonstrates effective time management, flexibility and priority setting regarding work assignment., 13. Demonstrates initiative in completing work that needs to be done, within areas of responsibility., 14. It is understood that this description is not intended to be all‐inclusive, and that other duties may be assigned as necessary in the performance of this position

Job Description The pay range for this position is $40.25-62.59. Position Summary: The clinical educator works within a specialized discipline to partners with leadership in the design of relevant education, as well as partner in the integration and deployment of that education across the system in collaboration with Obstetrical Nursing Leadership at additional Guthrie facilities. This role is intended to be a specialist within one or two disciplines of nursing, allied health, or related specialty areas. Clinical Nurse Educator for the LDRP department including all phases of care in LDRP (OB Triage, Labor and Delivery, Postpartum, LDRP OR, and High‐Risk Nursery). The Clinical Educator utilizes evidence‐based principles and practices in educating the staff in these areas. Provides continual education and professional development opportunities to staff based upon needs and system initiatives. Implements programs for staff to achieve optimal patient care outcomes ‐ utilizing professional organization standards, and magnet standards. Contributes to increasing safety on the units through education and participation in quality improvement programs. Develops and implements annual development plan for designated units. Education, License & Cert: Education: Bachelor of Science in Nursing. Master's in Science in Nursing degree or related field preferred. License and Certification: Required: RN License to practice professional registered nursing in the state of Pennsylvania. Preferred: Certification in the nursing practice area to include: Nursing Professional Development certification from the American Nurse Credentialing Center (ANCC); or Academic Nurse Educator from the Nation League for Nursing (NLN). Experience: Two years minimum clinical experience in Inpatient Obstetric care nursing. Three (3) to Five (5) years clinical experience preferred. One year of nursing leadership experience preferred. Preferred: Prior experience in clinical nursing teaching, curriculum design, course development in a nursing academic organization and/or staff development preparation and delivery in acute healthcare setting or clinical Simulation Learning environment. Essential Functions: 1. Effective leadership and interpersonal skills; verbal and written communication skills; current knowledge of professional and health care issues and nursing practice. Well organized. 2. Develops plans and presents educational activities within areas of expertise and directly or indirectly fosters the development of competence in the learner. 3. This role includes developing educational programs based on learning needs, safety concerns, and clinical issues as well as supporting the growth of shared governance and EBP projects. 4. Works with intra‐or interdisciplinary teams, brainstorms and problem solves and participates in strategic planning. 5. Serves as a change agent at the organizational, facility and department level. Facilitates the initiation of, adoption of, and adaptation to change and influences the necessary policies and procedures. 6. Assists individuals and groups in defining problems, identification of internal and external educational resources, and selecting educational options. Provides feedback to the learners and organization related to the effectiveness of the learning and learning activity. 7. Integrates research into practice and develops staff members’ knowledge and skills in the research process, as well as fosters the use of systematic evaluative research with regard to clinical, educational, and managerial data. Evaluates outcomes of educational endeavors and tracks learner outcomes in line with evidence‐based practice. 8. Manages overall program activities, including human and monetary resources. Ensures that educational activities are congruent with the organization’s mission, vision and goals. Models behaviors that reflect participation and leadership in activities within the organization, such as serving in key roles on committees, councils, and administrative teams. 9. Partners in the development and implementation of clinical skill/competency development solutions, in service of the unit, department, entity/system high risk/low volume activity. 10. Develops and implements clinical skills development solutions for changes in clinical practice, including documentation. 11. Partners in development and implementation of onboarding programs, transition residency programs, clinical academic partnership placement, continuing education deployment, safety training across the organization. 12. Helps move clinical staff through changes by partnering in the adoption of new clinical practices on the unit. 13. Provide clinical coaching to staff in order to drive adoption of new tools. 14. Serves as a clinical skill development consultant to management for assigned client groups: discusses and identifies skill development needs and participates in the evaluation and monitoring of competency development programs, life support programs, onboarding programs, student placement needs, and processes as well as continuing education efforts. 15. Partners with Unit Based Council to collaborate on evidenced based practice changes and implementation. 16. Maintains Unit Level entity documentation for clinical competency. 17. Partners with Coordinator in the storage, filing, and documentations for accreditation purposes. 18. Regularly communicate with client group to determine needs, outcomes, and satisfaction. 19. Identifies issues and troubleshoots them as appropriate. Other Duties: 1. Other duties as assigned. About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned.

Job Description This position is 100% on-site in Binghamton, NY Summary: The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: • Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred., • Proficiency in operating systems (e.g., Windows, macOS, iOS, Android), • Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11., • Experience migration operating system versions and updating desktop images., • Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools., • Excellent knowledge of computers and peripherals., • Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices., • Strong customer service orientation, good written and oral communication skills, self-motivated and directed., • Working knowledge of managing tickets, follow-up actions and close issues., • Ability to work in a fast-paced environment, manage user expectations and potential risks., • Experience with patch management software., • Basic understanding of LAN/WAN network infrastructure technologies., • Basic understanding of security technologies including firewalls and antivirus., • Experience with ITSM functionalities such as change control, CMDB and ticketing systems., • Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations., • Experience with resolving multiple issues simultaneously. Education: • Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: • Preferred certifications include CompTIA A+. Essential Functions: • Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware., • Perform preventative maintenance on hardware., • Test and plan the deployment of new operating system releases, vendor patches and commercial software releases., • Develop and document standardized user processes and procedures; “how-to” documentation., • Provides proactive and advanced troubleshooting and analysis., • Understands and accounts for interactions between technologies and applications., • Responsible for maintaining ticket status and resolution information in ticketing system., • Accountable for meeting established performance metrics which will be used in performance evaluations., • Participates in on-call support rotation as specified by management., • Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.), • Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives., • Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations., • Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC., • Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned Pay range min $26.88/hr max $41.94/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

Position Summary: To know and understand the principles of sterile technique and their application. To follow defined procedures under the direct supervision of a registered nurse. To maintain a collaborative relationship with other nursing staff members, physicians, and ancillary staff. To maintain an appropriate level of knowledge and clinical expertise through continuing education and in‐service programs. Education, License & Cert: Graduate of an accredited Surgical Technician School, or LPN with a current license in the state of practice, or completion of a completed and appropriate training program for surgical technology in the United Sates Army, Navy, Air Force, Marine Corps, Coast Guard, or Public Health Service Commissioned Corps. Certified Surgical Technologist (CST) certification preferred. If certified prior to 2021, may be grandfathered and exempt from degree requirement. Experience: Experience preferred, but may be trained on‐ the‐ job, if recent graduate. Must have general knowledge of surgical procedures, and draw specialized training from working with physician or physicians on the job. Essential Functions: 1. Demonstrates competence in performance of technical skills relative to clinical area of practice, 2. Utilizes and maintained surgical instruments according to manufacturer’s recommendations and Department guidelines, 3. Utilizes positive interpersonal skills in all forms of communication., 4. Applies base knowledge of anatomy and physiology, medical terminology, microbiology, and pharmacology for optimal surgical patient care., 5. Demonstrates knowledge and practice of patient care concepts., 6. Applies the principles of sterile technique during surgical procedures., 7. Participates in orientation and training program to attain competency in all services., 8. Maintains certification by participating in continuing education activities/provides documentation of required continuing education credits., 9. Promotes teamwork and collaboration among all members of the surgical team., 10. Practices within the scope of current policies and procedures of the nursing Department and nursing unit guidelines., 11. Demonstrates effective time management, flexibility and priority setting regarding work assignment., 13. Demonstrates initiative in completing work that needs to be done, within areas of responsibility., 14. It is understood that this description is not intended to be all‐inclusive, and that other duties may be assigned as necessary in the performance of this position

Sterile Processing Technician (Contract) Location: Johnson City, NY 13790 Start Date: January 5, 2026 Duration: 12 weeks (4+ months possible extension) Shift: Evening | Monday–Friday | 3:00 PM – 11:30 PM (40 hours/week) Pay: • Traveler: Approx. $1,420/week, • Local: $32/hour Job Overview: Seeking an experienced Sterile Processing Technician to support inpatient services. Responsibilities include decontamination, assembly, packaging, sterilization, quality inspections, inventory management, and distribution of surgical instruments and medical devices in compliance with infection control and regulatory standards. Requirements: • Minimum 1 year of Sterile Processing experience, • CRCST (HSPA) or CSPDT (CBSPD) certification required, • Experience with washers, ultrasonic equipment, and sterilizers (including ETO), • Strong knowledge of aseptic technique and instrument tracking systems Preferred: • Surgical inventory experience ASAP start. Evening shift required. Apply now or message for more details. Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors

Position Summary The Head Cook is responsible for the supervision the preparation of all food for the patients, cafeteria, coffee shop, catering and vending services. With assistance and direction from the Culinary Operations Manager, supervises Cooks, maintains quality and correct quantity of food items served to the patients, cafeteria, coffee shop, catering and vending services. Understands that patient needs are paramount and that changes in diets can be instant and is flexible as to these needs. As a member of the food and nutrition team, maintains cost containment, high sanitation practices, takes initiative and leads by example. Experience: Minimum of six years with at least 2 years’ experience in mass feeding. Must have interpersonal skills to handle confidential information, sensitive situations, and ability to work with diverse groups of people within and outside the organization. Ability to work cooperatively with peers and supervisors to contribute to the overall productivity of the team. Hospital or health care institution experience preferred but not required. Experience with CBORD (Epic interfacing Nutrition software system) preferred but not required. CDM preferred but not required. Education, License & Cert: • Serve Safe Certification required within 12 months of hire, • High School Diploma required 1. Preparation and cooking food for patients, cafeteria and other functions according to department policy and procedure., 2. Consult with Culinary Operations Manager in preparing daily varied food items as determined by the production sheets., 3. Prepare specified food items using standardized recipes for patient tray service and cafeteria according to food production sheets., 4. Maintains high standard of quality for all food items served., 5. Practices HACCP principles in all aspects of food preparation., 6. Dates and stores leftover food as required by department procedures., 7. Performs procedures for cleaning and sanitizing food service equipment and maintains a neat and clean work area., 8. Demonstrates an awareness of nutrition standards., 9. Utilizes proper body mechanics to prevent injury., 10. Practices proper safety procedures when using food service equipment i.e. chopper, slicer, ovens, knives, etc., 11. Demonstrates cost effective cooking by using recipes and good judgement with leftovers., 13. Huddles with cooks daily to ensure that all food items are prepared for trayline, room service, catering, cafeteria, coffee shop and floor stock operations, 14. Ensures that proper receiving and storage techniques are followed, 15. Participates and guides employees in safe production and delivery of food Other Duties: 1. Meets weekly with the Culinary Operations Manager Team to review obstacles, goals and critical success factors., 2. Attends and participates in staff meetings and huddles., 3. Demonstrates willingness to accept other duties and responsibilities as established by hospital administration., 4. Demonstrates effective time management, flexibility, and priority setting in Food Service Management.

Position Summary: The incumbent shall be responsible for providing direct support to all rehab staff consistent with Guthrie’s service excellence standards. The incumbent must have excellent communication skills and demonstrate accountability for and contribution to the development of departmental initiatives, including to but not limited to all EPIC related patient registration, collections, scheduling, insurance verification, quality improvement (Focus on Therapeutic Outcome- FOTO), problem solving, and productivity enhancement. The rehab secretary will continually demonstrate patient centeredness, teamwork, and excellence in the daily performance of duties. Education, License & Cert: High school Diploma/GED required. Graduation from a medical office assistant school preferred. Experience: The incumbent shall have demonstrated experience in working as a secretary with patients and/or customers. Possessing excellent people skills is necessary. Computer skills required. Familiarity with EPIC system preferred. Knowledge of Medical Terminology preferred. Essential Functions: 1. Communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers, and others., 2. Maintaining patient confidentiality per policy., 3. Coordinate therapy staff schedules to ensure appropriate caseloads. Schedule patients according to the patient’s individual needs while providing ample evaluation and/or treatment time for the therapist., 4. May be responsible for editing therapy team templates at the direction of department management., 5. Manage all calls and messages entering the department., 6. Coordinate all incoming and outgoing mail for the department., 7. Verify insurance eligibility prior to evaluation for all insurances; provide information required to specific companies’ insurance for additional patient visits., 8. Assists in compiling financial, statistical data and reports as assigned. Consistently collecting co-pays and prior balances due at time of Registration and/or Check-In., 9. Manage referral work queues to ensure rapid turnaround of referrals for patients to be scheduled without delay as well as managing wait list for rehab specialty services., 10. Manage electronic medical record (EMR) chart for all appropriate documentation including ensuring following appropriate regulatory process for Plan of Treatment/Plan of Care as related to Signature Deficiency Process., 11. Scanning information into EMR that is not received electronically. Anticipates and assists staff needs by gathering records, reports, correspondence, or other specific information as appropriate., 12. Responsible for daily cash-out and balancing in accordance with departmental guidelines., 13. Order departmental supplies as needed and prepare various documents as required., 14. Complete scheduling and registration process for all supported outpatient departments., 15. Demonstrates effective time management by prioritizing workload and maintains flexibility to handle urgent requests as they arise., 16. Entry of maintenance and IT requests., 17. Assist with transferring and ambulating patients under staff supervision and direction if needed., 19. Travel for this position is sometimes required., 20. Participation in community and employee engagement is encouraged., 21. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position. Pay Range $17.06 - $26.61/hour, DOE

Summary: Driver – Mobile Unit-CDL Experience: Experience in CDL driving and operating vehicles, preferably mobile unit or tractor trailers Skills: • Ability to safely drive and operate CDL vehicles, • Basic mechanical skills to perform daily inspections and minor troubleshooting, • Strong organizational skills for maintaining logs and checklists, • Valid CDL A or B driving license with a clean driving record and air brake endorsement- Ability to work flexible hours and travel across multiple service areas, • Ability to follow safety protocols and regulatory guidelines, • Must be able to lift and carry equipment when setting up the mobile unit, • Basic computer knowledge Education: High School Graduate or equivalent Essential Functions: 1. Transportation and Setup: 2. Drive the mobile unit to designated locations in NY and PA, 2. Setup and break down the mobile unit at each site in a timely and efficient manner, 3. Transport the mobile unit between the storage garage and Lourdes Hospital as needed, 4. Vehicle Maintenance and Safety:6. Perform daily vehicle inspections to ensure safe operating conditions, 5. Maintain accurate logs of vehicle usage, inspections, and any maintenance performed, 6. Schedule and oversee necessary maintenance such as oil changes, waste removal, tire checks, and other routine upkeep, 7. Cleaning and Maintenance:10. Wash unit at the end of each day, 8. Clean and sanitize the mobile unit floors, 9. Ensure the mobile unit is safe, functional, and presentable at all times, 10. Administrative Duties:14. Maintain checklists and maintenance logs for mobile unit, 11. Document any issues or concerns that may arise during operations, 12. Register and check-in patients for mammography, 13. Perform other duties as assigned in support of the mobile unit operations Pay rate ranges from $18.24 - $28.45 per hour.

Position Summary: Under the Direction of the Vice President of Operations of Guthrie Medical Group, P.C., this position will have operational oversight of assigned GMG locations and/ or service lines as a part of the GMG administrative team. The Senior Director will play a key role in development of new programs and services within the assigned service locations. The Senior Director will communicate reports and information across their span of assignment and, where appropriate, system‐wide to providers and employees. Recommends and facilitates action plans. Responsible for ensuring quality, volume, and access are optimized for each service. May recommend improvements and direct planning for the physical plant, including renovations/construction. In collaboration with VP and senior administrators, plans, develops, and directs the comprehensive program, including system‐wide community outreach, marketing, patient and family services, and new programs consistent with the mission and strategic plan. Promotes services which focus on operations and resources around a patient population, serves the patient first, and provides a superior service to the community. The Senior Director will serve as a primary leadership partner/ supervisor for site Directors, Managers, Supervisors, and others as defined by assigned location. Education, License & Cert: Master's Degree in Healthcare Administration preferred; BS in appropriate discipline required. Participation in professional development courses with a health care emphasis desirable. Experience: Five years of operational management in a health care facility required. Practical working knowledge of the multi‐specialty group practice provider model. Working knowledge of work process, process flow and process improvement. Ability to interact and negotiate with a broad range of individuals and capable of exercising leadership, initiative, judgment, and act independently. Ability to represent the Clinic in external functions. Ability to work with and develop a variety of detailed analytical reports, business plans, and forecasts. Ability to plan, organize, implement, along with strong problem solving and decision‐making skills. Strong verbal and written communication skills. Strong base of knowledge regarding organizational policies, procedures systems and objectives. Ability to effectively manage in both the human Essential Functions: 1. Develops and maintains partnerships with regional physicians, advanced practice practitioners, other clinicians, and administrative leaders to facilitate efficient quality oriented medical practices., 2. Directs all activities of regional offices/ service line functions as assigned., 3. In conjunction with Human Resources, recruits and develops Regional Practice Directors, Managers and Supervisors through which the offices daily support functions will be maintained., 4. Works with other leaders to develop systems, which standardize work processes thus allowing intradepartmental/ regional office resource sharing., 5. Acts as resource for regional lead physicians and/ or service line clinical Chiefs for all administrative issues., 6. In conjunction with practice/office managers and finance, is responsible for budget preparation, monitoring, and appropriate follow‐up action for all assigned offices., 7. Recommends changes and additions to administrative policies to maintain consistency with Clinic objectives and strategic plans., 8. Represents the Guthrie Clinic to outside agencies and community groups, when requested, to promote good public relations for the Clinic., 9. Represents the Guthrie Medical Group on system‐wide committees and projects when requested., 10. Assists in the promotion of corporate leadership philosophy., 11. Ensure such functions as charging, coding, claims, medical records and patient relations are standardized to promote patient satisfaction and maximize employee productivity and flexibility., 12. Analyzes work processes and procedures and implements changes to improve workflow and efficiency. Supports such changes with both data and analysis., 13. Recommends improvements in physical plant, including renovations/construction and routine maintenance, to improve both workflow and patient satisfaction., 14. Participates in professional development activities to keep current with health care and management trends and practices., 15. In conjunction with regional lead physicians, service line Chiefs seeks new services/opportunities to improve GMGs professional and financial objectives and supports such actions with financial analysis., 16. Serves as "GMG Administrator‐On‐Call" as scheduled

Position Summary: The incumbent shall be responsible for providing direct support to all rehab staff consistent with Guthrie’s service excellence standards. The incumbent must have excellent communication skills and demonstrate accountability for and contribution to the development of departmental initiatives, including to but not limited to all EPIC related patient registration, collections, scheduling, insurance verification, quality improvement (Focus on Therapeutic Outcome- FOTO), problem solving, and productivity enhancement. The rehab secretary will continually demonstrate patient centeredness, teamwork, and excellence in the daily performance of duties. Education, License & Cert: High school Diploma/GED required. Graduation from a medical office assistant school preferred. Experience: The incumbent shall have demonstrated experience in working as a secretary with patients and/or customers. Possessing excellent people skills is necessary. Computer skills required. Familiarity with EPIC system preferred. Knowledge of Medical Terminology preferred. Essential Functions: 1. Communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers, and others., 2. Maintaining patient confidentiality per policy., 3. Coordinate therapy staff schedules to ensure appropriate caseloads. Schedule patients according to the patient’s individual needs while providing ample evaluation and/or treatment time for the therapist., 4. May be responsible for editing therapy team templates at the direction of department management., 5. Manage all calls and messages entering the department., 6. Coordinate all incoming and outgoing mail for the department., 7. Verify insurance eligibility prior to evaluation for all insurances; provide information required to specific companies’ insurance for additional patient visits., 8. Assists in compiling financial, statistical data and reports as assigned. Consistently collecting co-pays and prior balances due at time of Registration and/or Check-In., 9. Manage referral work queues to ensure rapid turnaround of referrals for patients to be scheduled without delay as well as managing wait list for rehab specialty services., 10. Manage electronic medical record (EMR) chart for all appropriate documentation including ensuring following appropriate regulatory process for Plan of Treatment/Plan of Care as related to Signature Deficiency Process., 11. Scanning information into EMR that is not received electronically. Anticipates and assists staff needs by gathering records, reports, correspondence, or other specific information as appropriate., 12. Responsible for daily cash-out and balancing in accordance with departmental guidelines., 13. Order departmental supplies as needed and prepare various documents as required., 14. Complete scheduling and registration process for all supported outpatient departments., 15. Demonstrates effective time management by prioritizing workload and maintains flexibility to handle urgent requests as they arise., 16. Entry of maintenance and IT requests., 17. Assist with transferring and ambulating patients under staff supervision and direction if needed., 19. Travel for this position is sometimes required., 20. Participation in community and employee engagement is encouraged., 21. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position. Pay Range $17.06 - $26.61/hour, DOE

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.

Position Summary: Monday - Friday its a rotating shift so the hours are between 730am - 4pm, 8am to 430pm, 830am - 5pm, 845am - 515pm, and a rotating Saturday from 8am to 12pm The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.

Position Summary: This position requires travel The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned.

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. The pay ranges from $17.00-$23.49 per hour Other Duties: 1. Other duties as assigned.

What you’ll need to succeed as a Truck Driver at XPO Minimum qualifications: • Be at least 21 years of age, • Valid Class A commercial driver's license, • Safe driving record and history, • Currently possess or be willing to obtain hazardous materials, tank vehicle and doubles/triples endorsements within 90 days of employment, • Pass a DOT drug test and have no prior positive tests or refusals in the last 3 years, • Hold a valid DOT Medical Certification Card or pass a company-paid DOT physical, • Available to work a flexible schedule that’s up to 12-14 hours a day, including day, night and weekend shifts Preferred qualifications: • Forklift experience About the Truck Driver Job Pay, benefits and more: • Home daily, • Expected pay range: $28.49 to $35.24 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set., • Full health insurance benefits on day one, • Life and disability insurance, • Earn up to 13 days PTO over your first year, • 9 paid company holidays, • 401(k) option with company match, • Education assistance, • This is a Motor Carrier Act Exempt position What you’ll do on a typical day: • Safely operate a tractor-trailer combination, including doubles and triples, • Provide excellent service to customers, including generating sales leads, • Load and unload freight Truck Drivers are required to: • Lift objects of various shapes, sizes and weights (frequently up to 50 lbs. and occasionally greater than 75 lbs.); move and position a converter dolly with an average weight/pull force of approximately 128 lbs., • Safely climb in/out of a tractor cab/trailer, • Sit for extended periods in a truck tractor and/or on a forklift; safely operate heavy equipment and a forklift, • Walk and stand for extended periods on various surfaces that may be uneven or slippery (including working outdoors in inclement weather), • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel, • Operate a tractor-trailer combination for up to 11 consecutive hours, in all types of weather, while safely transporting hazardous/non-hazardous materials Don’t have your CDL-A yet? Learn more about our Driver School About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement ___.