Customer Service Facility Attendant
29 days ago
Lubbock
Job Description Step into the Spotlight at SpinXpress In Lubbock, TX! Customer Service | Teamwork | Community Impact | Career Growth At SpinXpress, every team member is key to our success. We’re looking for vibrant, service-focused individuals who want to grow with us while contributing to a workplace that's fun, inclusive, and full of opportunity. Join a high-integrity, family-style team and be part of an exciting culture shift that's changing the way people experience laundry. Our locations are equipped with high-performance, large-capacity machines that help customers get their laundry done quickly and efficiently, and we need talented, detail-oriented team members to match our fast-paced, energetic environment. Start Your Journey as a SpinNerd – Grow into a SpinAmbassador! We offer a clear path from entry-level to leadership, with competitive pay and a values-driven culture that supports both personal and professional growth. If you're passionate about innovation, sustainability, and community impact, this is the place for you. What You’ll Gain: • Flexible Part-Time Hours – Work as many shifts as you’d like. We offer morning, evening, weekend, and overnight options to fit your schedule., • Paid Training – Start as a SpinNerd at $8/hour during a 6-week training period., • Boosted Pay After Training – Earn $10–$12/hour, plus commissions, bonuses, and benefits once you're fully onboarded., • 1-on-1 Mentorship – Work closely with experienced leaders who will help guide you toward your personal and professional goals., • Career Development – We actively support internal growth and leadership development as we continue to expand., • Team Connectivity – Stay in touch with teammates at other locations through our internal social media app., • Friendly Competitions – Take part in store-wide contests and win rewards for top performance and productivity. Compensation Overview: • Training Period: $8/hour for 6 weeks, • Post-Training: $10–$12/hour + Commission + Bonuses Our Mission: At SpinXpress, we create a fun, engaging, and customer-focused environment for both our team and our guests. Our promise? Clean, Bright, Safe – That’s the SpinXpress Way. If you're ready to make a difference, grow your career, and join a team that truly cares, we’d love to hear from you! Compensation: $8 - $12 hourly Responsibilities: Customer Service / Team Work / Community Satisfaction / Career Growth • Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility, • Be a part of changing the way people think about laundry, • Build strong customer relationships within our communities by providing an Excellent Customer Service Experience, • Greet, Help, and Thank our customers, • Respond with urgency to customer inquiries, product and service questions, along with any customer issues, • Maintain a great visual presentation of our merchandise, • Educate and share our services, products, and promotions - sharing value for our customers, • Follow our company policies and procedures, • Comply with our uniform dress code, • Prioritize both Customer and Associate Safety, • Report in a timely manner all equipment, machines, and building maintenance opportunities, • Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities, • Enthusiasm, high energy, initiative, and professionalism, • Basic computer knowledge, • Ability to communicate effectively, • Ability to work on time and when scheduled, • Ability to multitask What you will earn: • This is a Part-time Position, but you can work as many shifts as you like, • Flexible shifts. We’ll work with your schedule to get a routine that works for you and your life – available mornings, evenings, weekends, and overnights, • One-on-one time with different leaders in the company to help you achieve your personal goals., • Talent Development support for our upcoming leaders to staff, and place for our continued company growth, • Access to an internal social media app to connect with colleagues from other facilities, • Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goalsAbout Company About Us Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – That’s The SpinXpress Way!