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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    4 days ago
    $27–$42 hourly
    Full-time
    Manhattan, New York

    We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution Process orders, returns, exchanges, and account updates accurately Maintain detailed and accurate records of customer interactions in the CRM system Escalate complex issues to the appropriate department or supervisor when necessary Provide product and service information to customers clearly and confidently Follow company policies, procedures, and service standards Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores Required Qualifications Proven experience in a customer service or support role is an advantage Strong verbal and written communication skills Ability to handle difficult situations with patience and professionalism Basic computer skills and familiarity with customer service software or CRM systems Strong attention to detail and organizational skills

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  • Sales Manager
    Sales Manager
    13 days ago
    €40000–€60000 yearly
    Full-time
    Manhattan, New York

    WorkLocation: home-based in the European countries or America And you should have sofa retailer clients who can accept OEM orders; otherwise, it is not suitable. Objective of the Role The B2B Sales Manager will be instrumental in expanding our company's market share across Europe, specifically targeting major furniture retail chains, large independent retailers, and wholesale distributors for our premium soft seating (sofa/couch) products. The primary focus is on new business acquisition and establishing long-term, high-value B2B relationships leveraging their existing network. Key Responsibilities Market Development • Lead business development activities in the local market., • Identify and acquire new customers, analyze regional market demand, and track product sales performance and competitor trends., • Accurately understand customer needs to drive order conversion., • Customer Engagement & Sales Execution, • Follow up with leads from trade fairs and business trips, conduct client visits, and invite key customers to attend company exhibitions., • Present new and existing product lines effectively to promote customer orders. Requirements Industry Experience Proven track record of success (5+ years) in B2B Sales or Key Account Management within the European Furniture Industry, specifically focusing on soft seating (sofas, sectional couches) Mandatory: A well-established, demonstrable network and existing relationships with Buyers/Sourcing personnel at major European furniture retail chains and distributors. OEM Sales Background • Proven experience in selling OEM sofa products and managing B2B clients., • Competencies, • Strong sense of responsibility, excellent communication and coordination skills, and ability to independently drive business growth. Compensation • This position is offered on a base salary + commission structure., • The fixed base salary is set at a moderate level, while the commission scheme is highly competitive and directly linked to sales performance.

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  • Delivery Driver
    Delivery Driver
    27 days ago
    Full-time
    Kearny

    ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings. . ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Qualifications Must have license for 2 year Must have Vehicle Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

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  • Custodian - 3rd Ave Women's Shelter
    Custodian - 3rd Ave Women's Shelter
    1 month ago
    $16.5 hourly
    Full-time
    Sunset Park, Brooklyn

    Position: Custodian Program/Department: Young Women’s Shelter Reports to: Program/Site Director, Facilities Coordinator or Director of Facilities Work Location: 968 3rd Ave., Brooklyn NY, 11232 tatus/Hours: Full time - Hours - 8:00 am-4:00pm with ability to some evenings and weekends depending on program needs Salary Range: $16.50 per hour - $16.50 per hour FLSA Status: Non-Exempt Position Summary The custodial worker is responsible for maintaining the interior and exterior of the building, ensuring a safe, clean and pleasant environment for all staff, residents and visitors. Responsibilities: Provide daily cleaning of the facility and facility grounds, including snow and ice removal. Maintain the exterior of the building free from graffiti and other conditions that are unsightly. Perform routine maintenance inspections. Conduct routine inspections and perform seasonal cleaning and repairs of A/C and heating units. Strip and wax floors. Clean and replace light bulbs, clean light fixtures. Remove debris/leaves from the roof to unclog drains and prevent building leaks. Clean all bathrooms including fixtures, urinals, toilets, wash halls and tiles. Remove, Recycle, garbage and trash. Keep inventory of distributed sanitary supplies as needed. Unpack and stock supplies. Inform Supervisor of needed sanitary and cleaning supplies. Repair equipment and furniture as needed. Assemble furniture, equipment and other miscellaneous items. Assist with deliveries, pick-ups and drop-offs as needed. Perform maintenance and minor repairs (replacing broken switches, fixing door handles, minor leaks etc.) Report major damages and oversee repairs Secure facilities after operating hours by locking doors, closing windows and setting up the alarm Perform other related duties as directed by a program/site director, facilities coordinator, Director of Facilities, or maintenance supervisor. Qualifications/Skills: High school diploma or GED preferred Ability to interact with the client population. Ability to effectively work in a team environment. MUST be able to regularly lift up to 50 pounds. MUST be able to ascend/descend up to 8 flights of stairs. MUST be able to work with hazardous substances with proper PPE (personal protective equipment). DRIVERS LICENSE with a clean driving record A PLUS! OMH Fingerprinting and criminal background check required. Commitment to BCS’s mission, vision, and values Any previous maintenance experience preferred BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities Benefits This position is eligible to participate in BCS's generous paid time off and benefits package including health insurance, dental, vision, tax free flexible spending accounts, 403(b), and eligibility for the public service loan forgiveness program

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  • Assistant Store Manager
    Assistant Store Manager
    1 month ago
    Full-time
    Manhattan, New York

    Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s. Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan. A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships. Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout. Utilizes tools and resources to enhance the customer experience. Thrives in change and uncertainty and generates ideas to evolve and grow the business. Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills. Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand. Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives. Accountable for self and consistently holds others accountable. Operationally strong and resourceful. Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager. Other duties as assigned. What You’ll Bring: 2-4 years retail sales experience with management experience (preferred). Experienced leadership with demonstrated experience in meeting/exceeding sales and profits. Training skills to elevate the team’s product knowledge and selling skills. Experience implementing merchandising strategies and changing visual sets. Acts with authenticity, sincerity, and transparency. Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season. Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed. Be at least 18 years old. Why You’ll Love Working with Us: The Product—so good, and you’re able to use your employee discount on all of it! The People—ask anyone who works here…we have incredible people on our team! The Experience—you’ll enjoy a rewarding career at a respected global children’s brand! The Benefits—a generous employee discount that you can use on all in-store merchandise! Competitive Paid Time Off plan* Extensive 401(k) plan with company matching* Medical, dental, vision and life insurance* Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources Tuition reimbursement* FUN work environment For eligible employees Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

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  • General Manager/ Grill Cook
    General Manager/ Grill Cook
    1 month ago
    $16.5–$20 hourly
    Full-time
    Brownsville, Brooklyn

    About Charleys Charleys Philly Steaks is the #1 cheesesteak franchise in the world — serving real-deal Philly Cheesesteaks, gourmet fries, and refreshing lemonades in a fun, fast-paced environment. At Charleys, our mission is simple: to make our guests happy. We’re opening a brand-new location in Brownsville, Brooklyn, and we’re looking for a motivated Restaurant Manager to lead our team and deliver outstanding service every day. What You’ll Do Lead daily restaurant operations and uphold Charleys’ brand standards. Hire, train, and coach team members to deliver excellent guest experiences. Manage food safety, cleanliness, and compliance with local health regulations. Oversee inventory, ordering, scheduling, and labor cost control. Drive sales, track performance, and meet store goals. Foster a positive, team-oriented workplace built on respect and accountability. Handle cash management, opening/closing duties, and performance reporting. Communicate with franchise leadership for training, support, and promotions. What We’re Looking For 2+ years of restaurant or retail management experience (Quick-Service preferred). Strong leadership, communication, and problem-solving skills. Hands-on manager who leads by example and stays calm under pressure. Ability to manage a fast-paced environment and motivate a diverse team. Must be available for flexible shifts (days, evenings, weekends). ServSafe certification a plus. What We Offer Competitive (based on experience) It is a Brand New Franchise, crew member positions can apply too!

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  • Outside Sales Representative
    Outside Sales Representative
    1 month ago
    Full-time
    Manhattan, New York

    Step into a role where your sales skills meet real opportunity. Cavalier Technical Services (CTS) has been New York’s trusted IT partner since 1977, delivering hardware, software, managed IT, cloud/backup, communications, and more. We’re growing—and we want driven sales pros ready to win. Authorized : Lenovo – HP – HPE - Dell – Cisco – Microsoft – So many more. Base + Commission: $500/week guaranteed + 5%–25% commissions (plus bonus on new/renewal clients). Leads Provided: In addition to your own prospecting, you’ll receive leads from our inactive client list. Hands-On Support: Our sales manager will join you on appointments to help you close and succeed. Fast Wins: Short sales-to-delivery cycle with our in-house team backing you up. Recurring Income: Build long-term revenue through managed services and contracts. Prospect, qualify, and close SMB and Mid-Market clients across NYC. Present tailored IT solutions that solve real business problems. Manage your pipeline in CRM and consistently hit targets. Grow accounts with upsells and renewals. Proven B2B closer (computer and/or services sales a plus). Consultative, confident, and quota-driven. Professional, punctual, and ready to work on-site in Manhattan. Why CTS Join a legacy firm with a modern, customer-first approach. We’ll give you the tools, leads, and support to thrive. Your success is our success.

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  • Sales Executive
    Sales Executive
    1 month ago
    $60000 yearly
    Full-time
    Manhattan, New York

    We are a Facility Maintenance Company that believes in team work and has a high energy approach. As a company we choose to focus on both the professional and personal development of everyone we bring onto our team in order to drive success. This approach is what has led us to be ranked as a top workplace, top office culture Must have 2-3 years of Sales and lead generation experience • Manage all prospecting and lead generation to build your own sales pipeline, • Schedule and conduct sales presentations (in-person and virtual) with leads and prospects, • Organize client meeting presentations. Run reports, KPI’s, etc. to identify trends and opportunities, • Client Onboarding: Coordinate kick-off calls with new clients/internal team (interact with dept. outlook calendars), Initiate distro box with IT, Client set up forms, billing procedures, NDA’s, • Pricing Negotiation: Develop pricing strategy for national programs, manage RFI and RFP for national accounts, negotiate pricing structures with key client decision makers, while tying in with operations management on execution strategy, • Serve as primary point of contact for all onboarded clients. Maintain and grow existing accounts by identifying program improvements and innovative strategies, • Travel for trade shows, conferences, and key meeting presentations, • Collaborate with marketing team on campaigns and provide continued education and insight on industry trends, • Contribute to weekly sales meetings, • Additional duties as assigned by manager Job Type: Full-time Pay: $60,000.00 per year plus commission Benefits: Paid time off Work Location: In person

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  • Center Manager
    Center Manager
    1 month ago
    $28–$34 hourly
    Full-time
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Delivery Driver & Participant Transporter
    Delivery Driver & Participant Transporter
    1 month ago
    $20 hourly
    Part-time
    Manhattan, New York

    Position Title : Delivery Driver & Participant Transporter Reports to: Program Director, Lehman Unit Location: Covello, Lehman, CBLC, RIOAC Status: Non-Exempt FTE: Part-time; Temporary (on-call) Rate of Pay is $20/hr MUST HAVE COMMERCIAL DRIVERS LICENSE (CLASS B) - Please Confirm About CBN Carter Burden Network promotes the well-being of older adults (60+) through a continuum of services—advocacy, arts, health and wellness, and volunteer programs—anchored in individual, family, and community needs. We are committed to supporting older adults to live with dignity and safety. Position Summary The Temporary Delivery Driver & Participant Transporter is an essential member of the CBN team, responsible for delivering meals and transporting older adult participants safely and respectfully between centers and on scheduled excursions. This individual will serve all CBN locations and be entrusted with both logistical coordination and compassionate care. The role includes backup support for Porter duties and requires exceptional reliability, interpersonal sensitivity, and compliance with safety protocols. Essential Duties Safely operate both a company SUV and a 15-passenger van to: • Deliver meals to homebound seniors across all CBN service areas, • Transport participants between program centers and designated trip locations, • Support group excursions, including grocery shopping and cultural outings, • Maintain an accurate transport log and ensure timely pickups/drop-offs, • Assist participants entering and exiting vehicles while promoting independence, • Communicate trip details to participants in advance (time, location, expectations), • Serve as a backup driver for Porter duties in the company vehicle as needed, • Help with loading/unloading supplies and equipment during deliveries or events, • Follow safety protocols and maintain cleanliness of transport vehicles Competencies • Trustworthiness and discretion in transporting vulnerable older adults, • Strong interpersonal and communication skills, • Punctuality and accountability in meeting scheduled routes, • Familiarity with urban navigation (UES, Roosevelt Island, Midtown, etc.), • Ability to assist older adults with mobility and accessibility needs, • Professional demeanor when engaging with clients, staff, and external vendors, • Ability to remain calm under pressure and adapt to changing needs, • Sensitivity to cultural and linguistic diversity, • Additional Requirements, • Valid Commercial Driver’s License (CDL) required (15-passenger bus), • Clean driving record (background check required), • Ability to lift up to 35lbs and assist with physical activities when needed, • Willingness to navigate stairs and walk long distances during delivery shifts, • Comfort driving large passenger vehicles in NYC traffic, • Proficient in English; Bilingual skills (e.g., Spanish, Mandarin, Korean) preferred, • Strong commitment to serving older adults with patience and care, • Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related, • duties as assigned by their supervisor. Additional Requirements • Ability to lift up to 35lbs, • Ability to sit, stand, or walk for long periods of time daily, • Ability to navigate stairs to the basement and operate elevator for deliveries when necessary, • Bilingual skills (e.g., Spanish, Mandarin, or Korean) are a plus., • Empathetic and patient, with a genuine passion for helping older adults., • Ability to travel throughout UES and Roosevelt Island to deliver meals by car or on foot within a ten -block, • radius) as needed. Physical Requirements: This position works out of multiple older adult centers East Harlem, Roosevelt Island, and the UES. Mobility and Transportation: The ability to travel to clients' homes within the community, including walking long distances, climbing stairs, and accessing various residential environments that may not be wheelchair accessible. Must be able to drive or use public transportation independently. Physical Stamina: Ability to carry light supplies and equipment (up to 35 pounds) when visiting clients' homes or community locations. Must also be able to assist with light physical activities when necessary. Office Environment Mobility: Ability to navigate and work within an office building with a basement and up to 3 floors, with or without elevator access. This requires the capacity to climb stairs multiple times a day while carrying light office supplies or case files and the endurance to move between floors as needed for meetings or accessing various resources within the building. How to Apply Please submit a single PDF addressed to Tina Moreno, HR Director, that includes you resume highlighting your relevant experience, qualifications, and accomplishments. Applicants who meet the position requirements will be contacted by a member of our search committee. Candidates advancing in the process will be asked to provide contact information for three professional references, including at least one former supervisor, and to complete a pre-hire background screening. It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement withou t discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status. Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging).

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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Customer Service Manager
    Customer Service Manager
    2 months ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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