Retail Banker
hace 28 días
Union City
Job Description Cooperidge Consulting Firm is seeking a Retail Banker for a top Community-Focused Banking client in Union City, NJ. As the face of the branch, the Retail Banker is responsible for delivering world-class service through proactive client engagement and personalized financial solutions. This role manages the full spectrum of the branch experience—from high-accuracy transaction processing and account openings to strategic product recommendations. The ideal candidate is a high-energy, bilingual professional who thrives on building long-term customer relationships and driving branch growth. Job Responsibilities • Client Engagement: Deliver a premium service experience by proactively greeting and assisting clients to understand and meet their unique financial goals., • Account Management: Open new accounts and facilitate applications for deposits, personal loans, and other core financial products., • Transaction Excellence: Process financial transactions with 100% accuracy, including deposits, withdrawals, loan payments, and domestic/international wire transfers., • Financial Advocacy: Promote integrated banking solutions, including savings accounts, lending products, and digital banking tools, to enhance the client’s financial well-on., • Regulatory Compliance: Maintain strict adherence to all internal policies and federal regulations, specifically BSA (Bank Secrecy Act) and KYC (Know Your Customer) standards., • Relationship Building: Conduct periodic follow-up calls and meetings with customers to cultivate loyalty and ensure long-term satisfaction., • High school diploma or equivalent is required (Business-related focus preferred).Experience, • Minimum of two (2) years of experience in retail banking, customer service, or sales., • Strong foundational knowledge of retail banking procedures and current financial regulations.Skills & Languages, • Bilingual Proficiency (English & Spanish) is REQUIRED., • Proficiency in Microsoft Office and comfort navigating digital banking technology., • Excellent interpersonal skills with a "sales-oriented" mindset., • Self-motivated and capable of working in a fast-paced, high-volume environment. Work Model & Physical Requirements • Schedule: Full-time; must be available for shifts Monday through Sunday based on business needs., • Mobility: Ability to travel between nearby branch locations as required., • Comprehensive health, vision, and dental insurance plans, • Life insurance coverage, • 401(k) retirement plan with company matching contributions, • Paid time off including vacation, sick leave, and holidays, • Opportunities for career growth and advancement