W3Global Inc.
printer technician / inkjet printers
5 days ago
West Caldwell
Job Description The Break-Fix Technician (printer technician / inkjet printers) for inkjet printing is responsible for diagnosing, repairing, and maintaining inkjet printers to ensure they function correctly. This role requires in-depth knowledge of printer hardware, software, and consumables, along with the ability to provide quick and effective solutions to minimize downtime and maintain productivity. Key Responsibilities: Diagnosis and Troubleshooting: * Identify and diagnose issues with inkjet printers, including hardware failures, software malfunctions, and print quality problems. * Use diagnostic tools and software to assess printer performance and pinpoint issues. Repair and Maintenance: * Perform on-site and in-house repairs of inkjet printers, including replacing defective parts, resolving software issues, and calibrating machines. * Conduct routine maintenance such as cleaning printheads, replacing ink cartridges, and aligning printers to prevent future issues. * Keep a record of all repairs, maintenance tasks, and parts used. Technical Support: * Provide technical support to end-users, assisting them with troubleshooting basic issues and educating them on proper printer use. * Respond to service requests in a timely manner, ensuring minimal disruption to printing operations. Parts and Inventory Management: * Manage spare parts inventory, ensuring that essential components are readily available for repairs. * Order and track parts as needed, maintaining accurate records of stock levels and usage. * Documentation and Reporting: * Maintain detailed logs of service activities, including issues encountered, actions taken, and parts used. * Generate reports on recurring issues to help identify trends and recommend improvements. * Collaboration and Communication: * Work closely with other technicians, IT staff, and vendors to resolve complex issues. * Communicate effectively with clients or internal teams to provide updates on repair status and any potential delays. Continuous Improvement: * Stay up-to-date with the latest technology, tools, and techniques related to inkjet printers. * Participate in training sessions and workshops to enhance technical skills and knowledge. Required Skills and Qualifications: * Strong understanding of inkjet printing technology and printer mechanics. * Experience with diagnosing and repairing various models of inkjet printers. * Ability to work under pressure and resolve issues quickly. * Excellent problem-solving skills and attention to detail. * Good communication skills, both verbal and written. * Familiarity with inventory management and record-keeping. Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.