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Applicants must be based in New Jersey. Please do not apply if you are located in New York. Substance Salon has been a luxury destination in Rutherford for 16+ years. We’re known for bespoke hair artistry, premium service, and a strong client community. We are seeking a Front Desk Manager to oversee operations, drive sales, and ensure an exceptional guest experience. Responsibilities • Client Experience & Operations Manage bookings and schedules, greet and guide clients, and handle concerns to maintain a flawless guest journey. • Sales Growth & Business Development Keep stylist schedules consistently full, increase retail sales and service add-ons, and track performance to grow salon revenue. • Marketing & Social Media Create and manage engaging social media content, interact with clients online, and support hiring initiatives by promoting the salon’s culture and opportunities. • Inventory & Ordering Monitor product and color inventory, place timely orders, and ensure the salon is fully stocked at all times. • Team Support Collaborate with stylists and leadership on business goals while fostering a positive, high-performance culture. Qualifications • Front desk, retail management, or sales-driven experience (salon/spa or luxury retail preferred), • Strong organizational and multitasking skills, • Confident with POS systems, booking software, and social media management, • Excellent communication and client service skills, • Driven, proactive, and career-focused What We Offer • Competitive hourly pay with performance incentives, • Career growth into higher-level salon management roles, • A dynamic, creative work environment with a passionate team Weekend availability Supplemental pay Commission pay Tips Bonus pay Supplemental income Benefits 401(k) Employee discount Paid time off Referral program

A Pet Care and Retail Associate is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role is responsible for the retail store cleanliness, maintenance, as well as the direct safe care of pets within our store. Job responsibilities include, but are not limited to the following: • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online., • Greets pet parents and answers their questions throughout the store., • Ensure pets have a smooth, positive, pick-up and drop off experience., • Responsible for the pet healthcare of store owned pets and plants, which includes feeding, watering and cleaning all pet habitats (ie, birds and plants)., • Maintains total store cleanliness standards., • Supports retail success with product sorting, shelf stocking, and pricing updates., • Recommends, informs, and sells merchandise, services and supplies., • Promotes special events such as evening or weekend programming., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action when a sick/injured pet is identified in the store., • Assists and works in various areas throughout the store (including services such as daycare, dog walking, pet bathing, pet home check-ins, etc) as required., • Including some boarding (on-site overnight care of animals)., • Other duties may be assigned., • Follow all Operations policies and procedures. ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT • Associates are required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associates must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception., • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Qualifications • 2+ years experience working with animals in similar business., • Strong written and verbal communication skills., • Able to work evenings, weekends, and holidays as needed., • Ability to react under pressure and maintain composure., • Animal Handling Certificate (or ability to obtain within first 30 days), • Animal CPR certificate (preferred not required) Compensation and Benefits Pet Care and Retail Associate are paid $16.50 an hour. Benefits include: • Paid weekly, • Associate discounts and perks, • Development opportunities Apply Now! We’re delighted you’re interested in promoting the well-being, happiness, care, and safety of every animal that enters our doors. We're excited to hear your story and learn more about you!