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Job Description Reporting to the Driver Supervisor, the Delivery Driver, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. As a vital member of our distribution department, you will be responsible for ensuring timely and accurate deliveries of aftermarket collision auto parts to our valued customers. In addition to delivery duties, you will also play a crucial role in collecting payments, ensuring smooth transactions, and maintaining positive customer relationships. Supervisory Responsibilities: · None Duties/Responsibilities: Delivery of Auto Parts: · Safely and efficiently operate a Sprinter van to deliver aftermarket collision auto parts to customers' specified locations. · Follow delivery routes to optimize efficiency and ensure on-time deliveries. · Handle and load auto parts with care to prevent damage during transit. · Verify the accuracy of delivered items against the invoice and report any discrepancies. Payment Collection: · Collect payments from customers upon delivery, following company guidelines and protocols. · Handle cash and checks securely. · Report any payment issues or discrepancies to the appropriate department. Customer Service: · Interact with customers in a professional and friendly manner, maintaining a positive image for the company. · Address customer inquiries and concerns regarding deliveries and payments, or escalate issues as needed. · Build and maintain strong customer relationships through excellent service and communication. Vehicle Maintenance: · Conduct daily inspections of the delivery vehicle to ensure it is in proper working condition. · Perform routine maintenance tasks such as fueling, cleaning, and reporting any mechanical issues promptly. · Follow safety protocols and adhere to traffic laws while driving. Record-Keeping: · Maintain accurate records of delivery routes, payment transactions, and mileage. · Submit delivery and payment reports to the appropriate department as required. Vehicle Safety: · Adhere to all traffic laws and regulations while operating the delivery vehicle. · Use seatbelts and ensure that the vehicle's safety features are functional. · Maintain a safe following distance and adjust driving speed according to road and weather conditions. · Avoid distracted driving, such as texting or using a mobile phone, while on the road. · Perform regular vehicle safety checks and report any issues immediately. Loading and Unloading Safety: · Safely load and unload auto parts, using proper lifting techniques to prevent injuries. · Secure items within the delivery vehicle to prevent shifting during transit. · Use safety equipment, such as gloves and safety glasses, as appropriate. Required Skills/Abilities: · High school diploma or equivalent · Valid driver's license with a clean driving record. · Ability to handle cash and financial transactions accurately. · Familiarity with using technology such as GPS navigation and Microsoft Office · Strong attention to detail and accuracy. · Excellent communication and teamwork skills. · Willingness to work in a fast-paced environment. · Knowledge of safety regulations and procedures is a plus. Personal/Professional Attributes: · A friendly and sincere demeanor. · Strong teamwork skills with the ability to collaborate effectively. · Exceptional multitasking abilities with a keen eye for detail. · A “safety first” mindset. Physical Requirements: Lifting and Carrying: · Ability to lift and carry heavy automotive parts, often weighing up to 60 pounds. · Safely load and unload items from the delivery vehicle, using proper lifting techniques to prevent injury. Standing and Walking: · Ability to stand and walk for extended periods, especially during the loading and unloading of items. Driving: · Ability to sit and drive for extended periods, often in varying weather conditions and traffic situations. Bending and Stooping: · Ability to bend, stoop, and crouch while handling auto parts or performing maintenance tasks on the delivery vehicle. Fine Motor Skills: · Proficiency in handling and counting cash, checks, and receipts accurately. Repetitive Motion: · Ability to perform repetitive tasks, such as collecting payments and filling out delivery documentation. Vision: · Adequate vision to read maps, GPS devices, and complete paperwork accurately. · Ability to see and react to road signs, traffic signals, and other vehicles while driving. Hearing: · Sufficient hearing to communicate effectively with customers, coworkers, and other road users. · Ability to hear sirens, horns, and other auditory cues while driving. Balance and Coordination: · Maintain balance and coordination while moving around the delivery vehicle and when loading and unloading items. Overall Physical Health: · Good overall physical health to meet the demands of the job, including sitting for extended periods and performing physically demanding tasks. Safety Awareness: · Ability to follow safety protocols, recognize potential hazards, and respond appropriately to ensure personal safety and the safety of others. Physical Endurance: · Physical stamina to work extended hours and complete deliveries within established timelines. · Ability to handle the demands of a physically active job. FLSA Status: Non-Exempt Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Description • We are hiring immediately for full time BOILER MAINTENANCE TECH positions., • Location: Mondelez - 200 DeForest Avenue, East Hanover, New Jersey 07936. Note: online applications accepted only., • Schedule: Full time schedule; Monday through Friday, hours may vary. More details upon interview., • Requirement: A New Jersey Blue Seal Boiler Operator License is required., • Pay Range: $30.00 per hour to $35.00 per hour. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1484461. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job Summary Summary: Boiler operators perform a variety of maintenance and plan operating duties for facility’s Maintenance Department. The role operate, repair, maintain, and adjust boilers, turbines, pumps, compressors, water lines, steam lines, valves, and all related systems and equipment. Essential Duties and Responsibilities: • Updates work statuses and documents tasks completed in the CMMS utilizing a mobile device., • Monitors and maintain boilers., • Inspect fluids, water, gas, etc inside boilers and related equipment. When necessary, this role will make adjustments to the fluids to ensure systems are operating., • Repairs boiler machinery such as piping and valves., • Replaces boiler parts that are defective or in need of replacement., • Records daily readings., • Adjusts equipment as needed to make sure the boiler system is functioning safely., • Maintains cleanliness of boiler rooms and related facilities., • Read blueprints., • Performs other duties as assigned. Qualifications: • 2 years of experience as a Maintenance Mechanic or Technician in a similar sized institution in an engineering or maintenance occupation., • Valid driver’s license., • Apprentice card from the State in plumbing, electrical, HVAC or relevant trade., • A general understanding of electro-mechanical equipment., • Rudimentary ability to utilize hand-operated construction equipment., • Ability to repeatedly lift 50 pounds and kneel/bend/stoop and perform strenuous labor for extended periods of time. Working Conditions: Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice and facility management industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. ESFM

Job Description SUMMARY: Service Technicians, Quick Lane Tire & Auto Center has immediate openings for service technicians. Quick Lane offers an excellent work environment in a state-of-the-art facility. We offer factory-driven technical training with a clearly defined career path for advancement opportunities within the dealer network. In this role, the technician will have the skills to perform the following: service and repairs, brakes, alignments, scheduled maintenance, drivetrain, diagnostics, suspension, steering, and chassis parts. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) • Ensures vehicle inspections are completed thoroughly and accurately, • Communicates the results of the inspection process with the service advisor, • Performs work specified on the repair order with efficiency and in accordance with dealership policies, • Works well within a team environment QUALIFICATIONS • Previous technician experience required, • ASE and/or Mechanic Certification preferred, • Valid driver's license EDUCATION and/or EXPERIENCE • High School Diploma required, • Certification from Mechanical Training a plus LANGUAGE SKILLS • English PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: • Lift automotive batteries and tires, • Work with shop tools and equipment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work in a retail tire and auto service environment

Job Description Service Advisor Every service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road’s standards. Service Advisors help OPEN ROAD owners care for their cars and understand the value of maintaining their vehicles in accordance with factory guidelines. As a driver’s personal link to the Aftersales department, the Service Advisor establishes a critical and ongoing relationship with our clients. What You Do • Inspect vehicles and apply proper resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order., • Interact with customers to determine immediate service needs, • Serve as a liaison between technicians and customers, • Provide excellent customer service experience, • Use a consultative approach to educate customers on services and products, • Support center goals for service by generating:, • High sales of services, parts, and accessories., • Repeat new vehicle sales by providing a premium Aftersales experience for each client., • Refer to service history, inspect vehicle, and recommend service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements., • Write and verify accurate repair orders and include supporting documentation., • Administer new and used vehicle warranty repairs in accordance with warranty specifications., • Ensure requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to each service delivery., • Perform a consultative vehicle delivery with client when work is completed., • Supervise cleaning and preparation of new and used vehicles., • Build and maintain knowledge of products and services via on-the-job training and participation in educational and development programs., • Excellent communication skills and ability to be a team player, • Ability to minimize and redirect customers frustrations, • Technically knowledgeable, experienced, or trainable on product line, • Outgoing and patient personality with good client relations ability, • Professional appearance, • Excellent communication capability, • Strong organizational skills, • 1+ years of Service Advisor experience, • Technical certification a plus, • Manufacturer certifications a plus, • Proven track record With over 45 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success. Our Total Compensation Rewards Program includes: BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance BONUSES - Rewards achievement of specific business goals, in eligible positions BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as: • Medical, Dental and Vision Plans, • Vacation Time, • Personal Time, • Short and Long Term Disability, • Life Insurance, • 401(k) Retirement Plan with employer match, • Manufacturer Certifications, • Leadership Training Programs, • Vehicle Purchase Discounts, • Wellness Initiatives a3lUq1t2Jo

Job Description National Call Center Manager Empire Auto Parts – Remote (with travel) Empire Auto Parts is seeking a National Call Center Manager to lead our regionally dispersed call center teams operating under a centralized structure. This is a unique opportunity to shape and scale a national customer service and sales support operation for a leading distributor in the auto parts industry. What You’ll Do * Lead and inspire call center managers, supervisors, and agents across multiple U.S. regions. * Drive a centralized operational model that ensures consistent processes, training, and performance standards. * Oversee day-to-day inbound and outbound operations, ensuring high-quality service and sales conversion. * Monitor KPIs (service levels, first-call resolution, AHT, sales per call) and implement improvements. * Partner with Sales, IT, and Operations to align customer service with growth initiatives. * Build and develop high-performing teams, fostering accountability, recognition, and career growth. What We’re Looking For * 7+ years in call center leadership, including 3+ years managing multi-site or national operations. * Proven experience managing regionally dispersed teams within a centralized structure. * Strong track record in customer service excellence, sales support, and operational efficiency. * Skilled in CRM, telephony, and workforce management systems. * Data-driven leader with excellent communication, change management, and people development skills. * Bachelor’s degree required; MBA preferred. * Willingness to travel 20–30%. Who You Are * A strategic, customer-focused leader who thrives on building strong, unified teams. * Data-driven and adaptable, with the ability to balance national consistency with regional needs. * A talent developer who knows how to grow leaders and motivate teams across locations. What We Offer * Competitive base salary + performance-based incentives. * Comprehensive benefits (medical, dental, vision, 401k). * Professional development and career growth opportunities. * The chance to lead a nationally unified call center operation and make a lasting impact. Company DescriptionEmpire Auto Parts is a leading, fast-growing provider of aftermarket collision automobile parts to independent body shops, multi-shop operators, and dealer-operated body shops across twenty states throughout the Northeast, Mid-Atlantic, and Southeast regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 50 locations and employs over 900 team members.Empire Auto Parts is a leading, fast-growing provider of aftermarket collision automobile parts to independent body shops, multi-shop operators, and dealer-operated body shops across twenty states throughout the Northeast, Mid-Atlantic, and Southeast regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 50 locations and employs over 900 team members.

Job Description Nielsen Dodge is looking for a Body shop Tech to join the team! This position is responsible for performing vehicle repair as assigned in accordance with dealer and factory standards. What We Offer: • FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University, • Excellent work environment, • Employee discount plans on purchases and services, • Health, dental and vision insurance, • Life insurance, • 401k retirement account, • Performs work as outlined on repair order with efficiency and accuracy., • Communicates with Manager to obtain the needed parts., • Examines the vehicle to determine if additional safety or service work is required., • Advises Body Shop Manager if additional work is needed., • Documents all work performed as the job is completed., • Ensures that customer cars are kept clean., • At least two years automotive experience., • Auto prep and refinish experience a plus., • Valid Driver’s License required.

Job Description • We are hiring immediately for full time WAREHOUSE ATTENDANT positions., • Location: Corporate Essentials - 2 Cranberry Road, Unit #2, Parsippany, NJ 07054. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, 12:00 pm to 8:30 pm. More details upon interview., • Requirement: Prior warehouse picking and quality assurance experience is preferred., • Perks: Free coffee, snacks, lunch, and free work shoes!, • Pay Range: $18.00 per hour to $20.00 per hour. *Internal Employee Referral Bonus Available The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Summary: Receives, stores and distributes material, tools, equipment and products. Essential Duties and Responsibilities: • Reads production schedule, customer order, work order, shipping order or requisition to determine items to be moved, gathered or distributed., • Conveys materials from receiving or production areas to storage or other designated areas., • Places materials/goods on racks, shelves and bins or in refrigerated rooms according to predetermined sequence such as size, type, style, color or product code., • Fills requisitions, work orders or requests for materials, tools or other stock items and distributes items to production workers or assembly line., • Assembles customer orders from stock and places orders on pallets or shelves; conveys orders to packing station or shipping department., • Marks materials with identifying information., • Opens bales, crates and other containers., • Records amounts of materials or items received or distributed., • Weighs or counts items for distribution within plant to ensure conformance to company standards., • Arranges stock parts in specified sequence for assembly by other workers., • Uses computer to enter records., • Compiles worksheets or tickets from customer specifications., • Drives vehicle to transport stored items or to pick up items., • Completes requisition forms to order supplies from other plant departments., • Prepares parcels for mailing., • Maintains inventory records., • Performs other duties as assigned., • Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards., • Personal commitment to your own safety and that of others., • Abides by all Company policies and procedures including but not limited to:, • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1464030 Canteen

Job Description CarGuys Inc. -America’s #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s Currently we have a dealership in your area looking to hire Automotive Sales Consultants. This dealership may offer: * Performance Based Pay Programs. * Opportunity for Bonus Pay * State of the art facilities * A clean, fun safe working environment * Highly Skilled Sales Staff * Top shelf benefits including health, dental, retirement plans and more * Established customer base with many repeat customers * Paid Vacation and PTO time * Employee Discounts including parts * Growth and advancement opportunities * A stacked used car inventory. * Flexible work schedules * Long term job security Job Requirements: * High Energy * Must have a desire to succeed and earn an above average income * Must have a customer focused mindset Automotive sales, dealership sales, dealer sales, car sales, dealer salesperson, car lot sales, auto dealer sales, auto lot sales person, dealership salesperson. vehicle sales, new car sales, used car sales, auto sales, automotive, dealership, sales manager, car dealership, used car manager, auto sales associate, auto sales representative, auto sales consultant, automotive sale associate, automotive sales representative, automotive sales consultant *You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Job Description Are you a dependable, team-oriented individual with a can-do attitude? We are looking for you! Our Warehouse Team Members serve as a key link between our company and our customer base of collision repair shops in the region. The goal for each Warehouse Associate is to be a team player and be able and willing to go the extra mile. Responsibilities: • Processing, packing, and shipping orders accurately, • Organizing stocks and maintaining inventory, • Inspecting products for defects and damages, • Examining ingoing and outgoing deliveries, • Organizing warehouse space, • Receiving, unloading, and placing incoming inventory items appropriately, • Checking, verifying, and filling customer invoices, • Abiding by all company safety and hygiene regulations, • Keeping warehouse clean and organized daily, • Possess a friendly and sincere demeanor, • Ability to work well in a team environment, • Be able to multi-task and be detail-oriented, • Have previous experience or knowledge of auto parts (forklift training and certification is a plus!), • Have a high school diploma or equivalent is a plus, • Must be able to engage in frequent, repeated, rapid, and/or strenuous physical activity for long periods of time, • Must be able to lift up to 50 lbs. and knowledge of how to lift and carry objects safely, cautiously, and effectively, • Must be able to safely operate equipment, observe safety procedures, and meet safety requirements, • Staging, loading, unloading parts, and stocking, locating, and maintaining warehouse inventory, • Responsibilities include pulling orders for delivery and shipment, • Ability to operate a forklift, hand truck, pallet jack, and other warehouse equipment, • Health, Dental & Vision Insurance, • Health Savings Account (HSA) with Employer Contribution, • Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance, • 401K Retirement Plan, • Paid Training, • Paid Time Off, • Paid Sick Days, • Paid Holidays, Including 1 Floating Holiday (Your Birthday), • Weekly Pay, • M-F work week; No weekends Employee Perks: • Casual Dress Code, • Teamwork Environment, • Fun Team Events, • Free Company Apparel, • Free Parking, • Employee Recognition Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Job Description We are searching for an analytically minded auto mechanic to help our repair shop’s customers resolve issues with their vehicles’ performance, structure, appearance, and functionality. Our ideal candidate is comfortable communicating with customers about their vehicles’ performance and maintenance history. You’ll be tasked with inspecting automobiles’ mechanical components, systems, and parts to determine their necessary fixes. You’ll also maintain repair shop equipment and prepare cost estimates. If you’re an automotive professional with excellent customer service skills, please apply today! Compensation: $30 - $35 hourly Responsibilities: • Keep organized vehicle repairs, maintenance, and service history records., • Engaging in learning opportunities to update job knowledge and technical skills, • Complete preventive maintenance work on vehicles, including oil changes, air conditioning service, filling fluids, and replacing brake pads, spark plugs, and batteries, • Source and remediate mechanical problems and malfunction codes that are identified in the vehicle's mechanical systems, electrical system, and electronic systems, • Work with auto mechanic team members to determine vehicle problems and solutions, • Perform routine maintenance and inspections on our diesel tow trucks, • Diagnose and repair mechanical, electrical, and hydraulic issues, • Keep service records up to date, • Help us keep the fleet reliable, safe, and on the roadQualifications:, • Required state-issued driver’s license, • Strong manual dexterity and proficiency with hand tools and other repair shop equipment is necessary, • Strong work ethic and excellent communication skills are necessary, • An associate's degree from a vocational or technical school and/or ASE certification are a plus, • Possess a high school diploma or GED equivalent, • 3–7 years of experience working on diesel trucks (towing industry experience is a plus), • Solid knowledge of diesel engines, brakes, suspension, electrical systems, etc., • Ability to work independently and efficiently, • Must have a valid driver’s license (CDL preferred, but not required), • Must provide your own toolsAbout Company C&L Autobody is a regional Multiple-Shop Organization (MSO) with 11 body shops throughout Morris, Essex, Sussex, Warren, Union, and Middlesex counties in Northern NJ. We also manage one of the largest towing fleets in the state. As one of NJ’s largest family-owned MSOs, we pride ourselves on delivering an unmatched level of customer service and craftsmanship for all your collision repair needs. We offer full benefits (medical, dental, and vision), paid time off, paid holidays, and a 401(k) with a company match. Work hours are Monday through Friday, 8 am to 5 pm, with occasional Saturdays.

Job Description Job Summary: The Customer Service Supervisor is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Supervisor plays a pivotal role in steering the customer service team towards excellence in the aftermarket auto collision parts industry. This position involves managing the day-to-day operations of the customer service department, developing and implementing strategies to enhance customer satisfaction, and leading a team of customer service professionals. Supervisory Responsibilities: • Customer Care Agents and Leads Duties/Responsibilities: Customer Care Management: • Team Management: Oversee the customer service team, including hiring, training, mentoring, and conducting performance evaluations., • Operational Oversight: Manage daily operations of the customer service department, ensuring effective handling of customer inquiries and issues., • Strategy Development: Develop and implement customer service strategies that align with company goals and enhance customer satisfaction., • Quality Control: Monitor and evaluate team performance, ensuring adherence to quality standards and customer service protocols., • Problem Resolution: Handle complex customer complaints or issues; make decisions that balance customer satisfaction and company policy., • Process Improvement: Continuously assess and improve customer service operations and procedures for greater efficiency and effectiveness., • Reporting and Analytics: Analyze customer service metrics, prepare reports for management, and use data to inform strategic decisions, • Cross-Departmental Collaboration: Collaborate with other departments to streamline service delivery and address operational challenges., • Departmental Development: Coach and develop direct reports by delegating task to enhance and achieve long term professional goals Salary - $63,000 - $68,000 Required Skills/Abilities: -Bilingual - English/Spanish -High school diploma or equivalent. • 5+ years of customer service experience, with at least 2-3 years in a supervisory role, preferably in the automotive or collision parts industry., • Demonstrated leadership and team management skills., • Proven experience in customer service management, preferably in a distribution or automotive industry., • Previous experience in managing an accounting department and or customer care is highly desirable., • Excellent leadership and team management skills., • Exceptional customer service and problem-solving abilities., • Solid understanding of accounting principles., • Proficiency in enterprise resource planning (ERP) systems., • Strong analytical and decision-making skills., • Excellent communication and interpersonal skills. Personal/Professional Attributes: • Strong leadership, team building, and interpersonal skills., • Excellent problem-solving, organizational, and decision-making abilities., • Proficient in CRM systems, data analysis, and reporting., • Ability to develop and implement strategic plans., • Proactive and customer-centric approach., • High level of professionalism and ethical conduct., • Resilience and adaptability in a dynamic environment., • Commitment to ongoing learning and development FLSA Status: Exempt Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Empire Auto Parts participates in E-verify. Link:

Job Description Job Summary The customer-focused Customer Care Manager leads our consolidated customer service team and ensures outstanding support for our internal and external customers. In this role, they oversee all aspects of customer care from order inquiries and parts support to issue resolution and customer retention strategies. They are a key contributor in maintaining our brand’s reputation for reliability and responsiveness in the aftermarket auto-parts industry. Supervisory Responsibilities Customer Service Agents, Leads and Supervisors Duties/Responsibilities • Customer Service Leadership, • Lead, train, and develop a team of customer service representatives to deliver top-tier service., • Establish and implement customer service policies, procedures, and best practices., • Monitor key performance indicators (KPIs) and drive continuous improvement in customer satisfaction and response times., • Serve as an escalation point for complex customer issues and complaints, ensuring timely resolution., • Provide oversight within the region assigned., • Customer Relationship Management, • Build and maintain strong relationships with customers, distributors, and vendors., • Oversee customer inquiries related to product availability, pricing, order processing, and returns., • Implement strategies to enhance customer retention and brand loyalty., • Gather customer feedback to identify areas for improvement and relay insights to the sales and operations teams., • Operational Excellence, • Collaborate with the warehouse and logistics teams to ensure timely and accurate order fulfillment., • Optimize the return and warranty process to enhance customer satisfaction., • Utilize ERP system to track customer interactions, manage orders, and analyze trends., • Develop and implement service level agreements (SLAs) to improve efficiency and response times., • Team Development & Performance Management, • Conduct regular training sessions on customer service best practices and product knowledge., • Set performance goals and conduct regular evaluations for team members., • Foster a positive and productive work environment that aligns with company values., • Industry-Specific Expertise, • Stay updated on trends in the aftermarket collision auto parts industry., • Understand product compatibility, fitment, and industry regulations to better assist customers., • Collaborate with sales and marketing teams to develop customer engagement strategies. Required Skills/Abilities • Bachelor’s degree in Business Administration, Management, or a related field (preferred)., • 3-5 years of experience in customer service management, preferably in the aftermarket auto parts industry., • Strong leadership and team management skills., • Excellent problem-solving, communication, and interpersonal skills., • Proficiency in ERP systems, • Ability to multitask in a fast-paced, high-volume environment., • Strong analytical skills to assess customer service trends and KPIs., • Preferred Skills & Competencies, • Knowledge of aftermarket collision auto parts, including fitment and compatibility., • Experience handling B2B customer interactions., • Ability to work cross-functionally with sales, logistics, and operations teams., • Strong conflict resolution and negotiation skills. Personal/Professional Attributes Professional Attributes • Leadership & Team Management – Strong ability to lead, mentor, and motivate a team to achieve customer service excellence., • Customer-Centric Approach – Passion for delivering outstanding customer experiences and ensuring customer satisfaction., • Industry Knowledge – In-depth understanding of aftermarket collision auto parts, fitment, and industry regulations., • Problem-Solving Skills – Ability to analyze issues, make data-driven decisions, and implement effective solutions., • Process Improvement – Skilled in streamlining customer service workflows, reducing inefficiencies, and enhancing operational effectiveness., • Communication & Interpersonal Skills – Excellent verbal and written communication to interact with customers, vendors, and internal teams professionally., • Conflict Resolution & Negotiation – Ability to handle escalations and resolve conflicts effectively while maintaining customer relationships., • Data & Technology Proficiency – Experience with the ERP system and data analysis to improve service levels., • Time Management & Multitasking – Capable of managing multiple priorities in a fast-paced environment., • Collaboration & Cross-Functional Work – Works effectively with sales, logistics, and operations teams to ensure seamless customer experiences. Personal Attributes • Empathetic & Patient – Understands customer concerns and demonstrates patience in resolving issues., • Detail-Oriented – Focuses on accuracy and quality in order processing, documentation, and customer interactions., • Proactive & Initiative-Taking – Anticipates customer needs and proactively addresses challenges after they escalate., • Resilient & Adaptable – Thrives under pressure and quickly adapts to changing market conditions and customer expectations., • Passionate About the Automotive Industry – Genuine interest in auto parts and collision repair, staying up to date with trends and innovations., • Integrity & Professionalism – Upholds ethical standards and company values in all customer interactions., • Positive & Motivational Attitude – Encourages a collaborative and customer-focused culture within the team., • Results-Oriented – Driven by performance metrics and continuously seeks ways to improve service levels and customer retention., • Analytical Mindset – Uses data and customer feedback to identify trends and implement service improvements., • Strong Work Ethic – Dedicated to excellence and consistently goes above and beyond to ensure customer satisfaction. Travel Requirements As needed averaging 40% Commitment to Diversity Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. v

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Advance Auto Parts - 372 Franklin Avenue [Sales Associate / Team Member] As a Commercial Parts Pro at Advance Auto Parts, you'll: Create, build and maintain professional customer relationships; Achieve profitable sales and margins; Achieve personal and store sales goals and service objectives; Dispa

Advance Auto Parts - 1515 Route 23 South [Sales Associate / Team Member] As a Retail Parts Pro at Advance Auto Parts, you'll: Serve customers and offer superior service to them; Work with General Manager to produce a winning store; Transfer parts knowledge to all store team members to help increase

Advance Auto Parts - 195 Main St [Sales Associate / Team Member] As a Retail Parts Pro at Advance Auto Parts, you'll: Serve customers and offer superior service to them; Work with General Manager to produce a winning store; Transfer parts knowledge to all store team members to help increase the stor

Advance Auto Parts - 1945 Route 23 [Sales Associate / Team Member] As a Commercial Parts Pro at Advance Auto Parts, you'll: Create, build and maintain professional customer relationships; Achieve profitable sales and margins; Achieve personal and store sales goals and service objectives; Dispatch dr

Advance Auto Parts - 1945 Route 23 [Sales Associate / Team Member] As a Retail Parts Pro at Advance Auto Parts, you'll: Serve customers and offer superior service to them; Work with General Manager to produce a winning store; Transfer parts knowledge to all store team members to help increase the st

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Advance Auto Parts - 437 Route 10 [Sales Associate / Team Member] As a Retail Parts Pro at Advance Auto Parts, you'll: Serve customers and offer superior service to them; Work with General Manager to produce a winning store; Transfer parts knowledge to all store team members to help increase the sto

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Advance Auto Parts - 1945 Route 23 [Route Driver / Truck Driver] As a Store Driver at Advance Auto Parts, you'll: Safely deliver parts to customers as needed; Pick and stage parts for customer orders; Pick up returns and cores; Drop off weekly / monthly sales flyer; Perform daily collection of credi

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Job Description Position Summary The HR Specialist provides advanced HR support with a focus on HRIS Tier 2 case resolution, leave of absence administration, and is responsible for the day-to-day administration, and support of HR technology platforms (e.g., HRIS, ATS, LMS). This role ensures data accuracy, system efficiency, and provides support to employees and managers. The HR Specialist also partners on HR initiatives and projects to enhance the delivery of HR Shared Services. Key Responsibilities System Administration & Support * Serve as Tier 2 escalation point for HR system tickets (employee record updates, access issues, data corrections). * Support HRIS Manager with user access, permissions, and training assignments. * Maintain system data integrity through regular audits and monitoring. * Process employee lifecycle transactions (hires, transfers, terminations, promotions). * Support HR reporting needs (headcount, turnover, compliance, dashboards). Process Optimization & Enhancements * Partner with HR stakeholders to evaluate and streamline HR processes within the system. * Assist in system configuration, testing, and implementation of new features, upgrades, or integrations. * Create and update system documentation and job aids. * Analyze ticket trends and propose solutions to reduce repetitive inquiries. Leave Liaison * Support Leave of Absence Process by initiating and when appropriate, managing the process (FMLA, parental, disability, state-mandated, company leaves). * Liaise with third-party leave administrators to ensure seamless employee support. * When needed, communicate eligibility, pay impacts, and return-to-work expectations to employees and managers. * Ensure compliance with federal, state, and company leave policies. * Escalate complex leave cases to HRBP or Sr. HR Operations Manager as appropriate. Qualifications * Education: Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field (or equivalent experience). * Experience: * 4–6 years of progressive HR experience, including HRIS and leave management. * Experience with systems such as UKG, Workday, SAP SuccessFactors, Oracle HCM, or similar. * Prior experience in an HR Shared Services or HR Operations environment strongly preferred. * Skills: * Bilingual preferred (English/Spanish) * Strong analytical and problem-solving skills. * Excellent attention to detail and data accuracy. * Proficiency in Excel and HR reporting tools. * Ability to manage multiple priorities in a fast-paced environment. * Strong interpersonal and communication skills; ability to train and support end users. * Knowledge of FMLA, ADA, and state leave programs. Key Competencies * Customer Service Orientation * Process improvement mindset * Data-driven decision making * Collaboration across HR, IT, and business stakeholders

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