Automation engineering jobs in Newark, New Jersey - Page 20Create job alerts

At least 3 years of experience leading teams and delivering complex initiatives as a technical lead, engineering manager, or data science manager. Your work will involve using advanced analytics, data wrangling technology, and automation tools to leverage data and focus on establishing the right pro

A financial technology company in New York is seeking a senior Quality Engineering leader to oversee a robust QA and automation program.This role involves developing a unified testing strategy, enhancing automation across equities and options, and managing QA teams.Ideal candidates should have over

Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories. Knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process/improvements automation. Experience with iterat

The Walt Disney Company (France) is looking for a Senior Manager (M3) to lead and scale their Quality Engineering organization in New York.

Vice President, Cybersecurity Engineering. Applicants for this role at the company should have a significant background in cybersecurity, typically with at least 8 years' experience, and a strong focus on security engineering, DevOps, SRE, AppSec automation, or platform engineering. A key aspect of

Susquehanna is hiring a Senior Software Engineer to design and build production‑grade AI agents that reduce operational overhead for developers, quants, and traders. This role sits at the intersection of AI systems engineering and workflow automation, focused on developing autonomous and semi‑au

DevOps, Site Reliability Engineering, or Infrastructure Engineering, with demonstrated ownership of production platforms and delivery outcomes. The Vice President, Technology (DevOps/SRE) will lead the engineering and operation of CI/CD platforms, container orchestration, automation, and reliability

Head of Software Development Engineer in Test (SDET) - Cross-Asset. IEX is seeking a senior Quality Engineering leader to scale and lead a best-in-class testing and automation program across our equities and options exchanges. While we’ve made progress, much of our testing remains manual or partia

DriveWealth is seeking an AI Engineering intern in New York to design and develop AI-powered agents aimed at optimizing business processes. Responsibilities include prototyping automation workflows, utilizing large language models, and collaborating with engineers.

Minimum of two (2) years' experience in tax, data consulting, automation, or tax technology roles. The Tax Digital Services group drives the modernization of tax delivery through data, automation, and AI. The Tax Data & Process Consulting team combines tax knowledge, data engineering skills, and tec

This hybrid role bridges the gap between technical custody operations, financial operations, and automation engineering - making it ideal for candidates who thrive at the intersection of blockchain technology, financial rigour, and operational innovation. The successful candidate will support and de

Strong background in Computer Science, Data Science, or a related engineering discipline. Lead integration of AI/ML models, custom data pipelines, and automation flows. Enable customers to adopt modern data platforms and integration middleware.

We offer services in project development, building automation engineering, control system optimization, energy metering, and field engineering services. The Enica Engineering team is seeking a high performing, proactive Senior Energy Engineer who can self-start and deliver high value to the client w

Cooley is seeking a Knowledge Management Attorney to join the Practice Engineering team within the Innovation department. The Knowledge Management Attorney will ensure that the design and implementation of document automation software and pipelines aligns with underlying legal processes. The Knowled

Quality Assurance and/or Quality Engineering, including at least 5 years in a people-leadership role. Strong background in B2B SaaS quality assurance, including experience with multi-tenant platforms, configurable customer environments, system integrations. Working knowledge of modern automation and

We offer services in project development, building automation engineering, control system optimization, energy metering, and field engineering services. Enica Engineering is seeking a Field Engineer who is interested in:. Broad engineering interest in thermodynamics, fluid dynamics, heat transfer, a

To that end, under the direction of the Manager of Product Engineering, and collaborating directly with practitioners, technical teams, and innovation stakeholders, the Artificial Intelligence ("AI") Solutions Engineer leads process automation initiatives by driving prototype-based discovery and bui

Bachelor’s degree in Engineering and related field 3-5 years of related experience –OR—7+ years of experience in automated controls 3+ years of technical sales experience in the industrial automation sector Experience with sensors, measurement and condition monitoring solutions, remote I/O, li

Leading industrial manufacturer seeking skilled Controls Service Technician (some travel required) This Jobot Job is hosted by: Gabriel Ozuna Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $67,000 - $100,000 per year A bit about us: For over 50 years, we have been a leading supplier of industrial machinery to manufacturers around the world. No manufacturer can offer the same customizable manufacturing equipment across such a diverse assortment of industries, applications, and structures. Why join us? • We are a leader in our industry, • We offer long term career stability, • Opportunities for continued learning, development & advancement, • Excellent pay, • Great benefits, • Positive company culture, • Ability to make an immediate impact Job Details Job Overview: You will collaborate closely with our engineering and production teams, serving as the subject matter expert for our control’s platform. In this role, you will support our service technicians in the installation, troubleshooting, maintenance, and retrofitting of PLC-based control systems utilized in hydraulic and servo-electric presses. Key Responsibilities: • Control System Troubleshooting & Repair: Diagnose and repair PLC-based press control systems, hydraulic motion control circuits, and servo systems., • Installation & Commissioning: Install, configure, and commission control systems for hydraulic and servo electric presses, ensuring proper integration of PLCs and peripherals, • Retrofits & Upgrades: Assist in modernizing hydraulic press controls, upgrading outdated PLCs, HMIs, motion controllers, and hydraulic servo systems for improved performance and automation., • Field Service & Customer Support: Provide on-site and remote troubleshooting for hydraulic and servo electric press controls, minimizing downtime, and ensuring customer satisfaction., • Programming & Debugging: Develop, modify, and troubleshoot PLC logic, HMI screens, motion control programs, and press automation sequences., • Preventive Maintenance & Optimization: Conduct control system inspections and hydraulic system tuning to enhance system performance and reliability., • Documentation & Reporting: Maintain service reports, control schematics, wiring diagrams, and software backups for customer and internal records., • Training & Collaboration: Work closely with engineering, production, and service teams to provide training and guidance on press control systems. Preferred Skills: • Bachelor’s degree in a technical field, most commonly Electrical or Mechanical Engineering, • 5-7 years’ experience in a manufacturing environment, • 7-10 years industry experience without a bachelor’s degree, • Self-starter who is adaptable to work independently and within a team environment, • Excellent communication skills and the ability to work in an interactive group environment are essential. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Opportunity for advancement Responsibilities • Working on shift to perform scheduled preventative maintenance including cleaning, lubricating parts, inspecting components (sensors, motors, drive belts etc.) repair or replacement of parts where applicable etc., • Respond to breakdowns as they occur, performing reactive maintenance and resolving system faults in a timely manner., • Understand the system operation and troubleshoot issues for the customers Operations Team efficiently., • Complete work order forms and write reports on fault resolution., • Correspond with companys 24/7 Help Desk based in Germany (in English language)., • Some heavy lifting and heavy-duty tasks such as large motor replacement., • Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:, • Completing all the required and assigned HSE training to a satisfactory level., • Participating in all HSE related activities as required, including incident investigations, interviews, auditing and assessment etc., • Engineering background with minimum 4 years experience in the maintenance of industrial / mechanical systems., • Experience with electrical systems., • Astute problem solver with ability to work independently., • Good command of English language and clear communicator, both verbal and written., • Able to work effectively under pressure., • Technical expertise related to automation and industrial systems, • Approval thorough JFK Credentialing Office for an SIDA Badge with CBP Seal Clearance to access the worksite location. This requires:, • Customs and Border Protection background check, • Criminal History Record Check, • TSA Security Threat Assessment

Previous experience in a highly technical role (Solutions Engineer, Support Engineer, DevOps, Data Engineer, or similar) Hands-on experience in at least one of: Data engineering workflows Infrastructure automation Cloud-native application development Basic familiarity with Docker and containers

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role As a Bare Metal Support Engineer, you will be responsible for supporting, operating, and maintaining CoreWeave's extensive GPU fleet across our growing data centers in the U.S., Europe, and beyond. You will work closely with customers, data center technicians, and engineering teams to ensure the reliability, performance, and scalability of our infrastructure. In this role, you will: • Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud., • Diagnose, triage, and investigate reported customer issues and high-priority incidents, identifying root causes and escalating when necessary., • Develop a deep understanding of customer workloads and use cases to provide tailored technical support., • Coordinate remote troubleshooting and hardware interventions with Data Center Technicians., • Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles., • Participate in an on-call rotation to support production clusters and ensure operational reliability., • Collaborate with engineering teams to improve hardware reliability, software stability, and system performance., • Implement automation and scripting to streamline support workflows and reduce manual interventions., • Perform in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware)., • Provide feedback to internal teams on common support issues to drive continuous improvements., • Work with networking teams to troubleshoot connectivity issues affecting customer workloads., • Support supercomputing infrastructure running GPU workloads at scale., • Drive operational excellence by refining internal processes and support methodologies. Who You Are: • Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting., • Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment., • Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency., • Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments., • Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools., • Hands-on experience with firmware updates, BIOS configurations, and driver management., • Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers., • Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms., • Experience in scripting and automation (Python, Bash, Ansible, or similar). Wondering if you're a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don't check every box. Here are a few qualities we've found make someone successful on our team. If some of this describes you, we'd love to talk. • You're curious about Kubernetes, Docker, and containerized infrastructure, • You have strong problem-solving skills with a proactive and analytical mindset. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $83,000 to $132,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking a dedicated Senior Specialist Store Technical Support with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders. In this role, you will partner closely with IT Engineering, Customer Operations, and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You'll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR's operational efficiency and customer satisfaction. Responsibilities • Serve as a primary point of contact for store-related technical support, assisting both external customers and internal stakeholders., • Partner with IT Engineering and cross-functional teams to troubleshoot, diagnose, and resolve issues impacting customer store deployments., • Develop and maintain SQL queries and automation scripts to streamline processes, improve team productivity, and SLA adherence, • Manage and track support requests using service desk management tools, ensuring timely resolution and accurate documentation., • Utilize Field Service Management tools to coordinate field dispatches and maintenance activities, minimizing customer impact., • Collaborate with vendors and hardware partners to coordinate and streamline maintenance dispatches and technical store visits., • Identify trends and recurring issues through data analysis to develop proactive solutions and process improvements., • Write and maintain reports and procedural documentation., • Drive root cause analysis and ensure effective issue escalation and follow-up., • Maintain strong communication with customers, providing clear explanations of technical issues in accessible, non-technical terms., • You have 3+ years of experience in Helpdesk, Technical Support, or Customer Support roles., • You have proven ability to explain technical concepts to non-technical audiences clearly and effectively., • You are proficient SQL knowledge with the ability to analyze data and develop scripts that automate processes and drive team productivity., • You have strong problem-solving, analytical, and organizational skills with a high attention to detail., • You have experience using service desk management software to monitor KPIs and track customer issues., • You have hands-on experience with Field Service Management tools to coordinate dispatches and maintenance operations., • You have familiarity with ITIL frameworks, focusing on IT Service Management (ITSM) best practices., • You have demonstrated ability to evaluate, escalate, and drive issues to timely resolution., • You have previous experience supporting retail customers or store environments., • You have the ability to manage multiple priorities in a fast-paced environment while maintaining composure under pressure., • You have excellent written and verbal communication skills., • You have the ability to work independently and collaboratively across teams., • You have Intermediate knowledge of:, • Linux, Networking, • Terminal. CMD, • SSH and Telnet, • You have strong customer-centric mindset and ability to foster positive relationships with partners and hardware teams., • You have flexibility to work additional hours as required to provide issue resolution., • You have experience in field service coordination., • You have experience with automation frameworks or scripting languages (e.g., Bash, Python, PowerShell)., • You have a background in incident response or root cause analysis frameworks., • You have certifications such as CompTIA Network+, Linux+, ITIL Foundation, or equivalent., • You have intermediate knowledge of JavaScript Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.In this role, you will: • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch, • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause, • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way, • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution, • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience, • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology, • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team, • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impactYou're a good fit if you have:, • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment, • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes, • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct, • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code, • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision, • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight, • Solid experience with Kubernetes and cloud-native technologies — including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno), • Able to drive root cause analysis independently using observability tooling — Prometheus, Grafana, Loki, or equivalent — without needing Engineering to interpret metrics or traces for you, • Hands-on experience with Upbound and/or Crossplane, • Familiarity with KCS (Knowledge-Centered Service) practices and methodology, • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes, • Proficiency with Unix-like shells and command-line interfaces, • Scripting skills in Python, Bash, or similar, • Startup experience you know how to operate with ambiguity and move fast, • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering, • Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks, • Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Our four‑week paid training is designed to prepare technically skilled individuals for the field. A technical degree or equivalent hands‑on experience (3+ years) in a related field such as electrical, mechanical, or automation engineering.

A national engineering firm is seeking a Sr Mechanical Controls Engineer to lead automation design for HVAC systems in data centers. Responsibilities include mentoring engineers, developing programming, and collaborating with teams.

Selective Insurance is looking for a Site Reliability Engineer (SRE) to lead the design, implementation, and optimization of scalable, resilient, and secure infrastructure systems. This role requires deep expertise in systems engineering, infrastructure automation, and reliability practices, with a

The Senior Automation Implementation Engineer supports QVC and HSN, reporting to the Senior Manager, Automation Controls Engineering. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates

AI and outcome-based solutions Strong knowledge of Industrial Automation software. Job Description: Develop and execute strategic sales plans to achieve revenue and growth targets in process automation. Collaborate with cross-functional teams including engineering, product management, and service to

Job DescriptionAbout InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. About the role As a Technical Support Specialist, you provide Tier 2 support across InfoTrack’s production applications and service suite. You act as the bridge between Customer Support and Engineering, handling complex technical troubleshooting, reducing unnecessary escalations, and ensuring only well-documented, reproducible issues are passed to Engineering. You also proactively monitor system performance, error logs, and service health to identify and respond to issues or potential outages before they impact clients. In doing so, you help drive timely internal escalation and minimise client disruption through early detection and resolution. Responsibilities • Investigate and resolve complex client issues across product workflows, integrations, APIs, and system errors using logs, XML responses, and technical data to identify root cause and reproduce issues, • Act as the gatekeeper for engineering escalations, ensuring tickets are clearly documented with reproduction steps, impact, and supporting information before routing, • Accurately triage issues to determine whether they are bugs, user errors, or known issues, and route them appropriately, • Proactively identify recurring issues and system patterns to reduce repeat incidents and improve overall product stability, • Partner with Product and Engineering to drive systemic fixes and contribute to automation and tooling improvements, • Provide hands-on, client-facing technical support, including step-by-step troubleshooting and participation in live client calls for complex issues, • Translate technical concepts into clear, simple language for clients during support interactions, • Take ownership of high-impact or sensitive client issues to ensure a smooth, end-to-end resolution experience, • Create and maintain internal troubleshooting guides, playbooks, and known issue repositories to support faster resolution and consistency, • Train and support Customer Support Specialists on common technical issues and resolution approaches Knowledge and Skills • Strong troubleshooting and root cause analysis skills in SaaS applications and integrations, • Ability to investigate issues using logs, session replay tools, API responses, and internal support tools, • Working knowledge of SQL, JSON, XML, and REST APIs, • Understanding of SSO, OAuth, tokens, permissions, and session related issues, • Ability to identify and distinguish product defects, configuration issues, user error, vendor issues, and known issues., • Ability to translate technical issues into clear, client friendly language, • Organized, thorough, and detail oriented, • Ability to work independently and in a team, • Experience with ticketing, service management, monitoring, and diagnostic tools such as Jira, Salesforce, Postman, LogRocket, Datadog, and SQL clients, • Exposure to legal tech, court filing, electronic filing management, or practice management system integrations is favorable, • Bachelor’s degree in CS/Eng or equivalent experience in a related field, • 3+ years experience in a technical support role or related field The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $70,000 to $95,000 Benefits What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Description We are seeking a highly detail-oriented Deployment Hardware Technician to support end-user technology across a fast-paced private equity environment. This role is responsible for the imaging, deployment, lifecycle management, and optimization of hardware within a Microsoft Windows ecosystem, ensuring seamless delivery of technology to investment professionals and business teams. This individual will operate in a high-performance, low-latency environment where reliability, speed, and precision are critical to business success. Key Responsibilities • Configure, image, and deploy Windows-based endpoints (laptops, desktops, trading floor setups) using standardized build processes, • Manage hardware lifecycle: procurement support, asset tagging, inventory tracking, refresh cycles, and secure decommissioning, • Execute zero-touch / low-touch deployments leveraging tools such as Microsoft Endpoint Manager, Autopilot, and imaging solutions, • Troubleshoot hardware and OS-level issues (drivers, BIOS/firmware, peripherals, docking stations, multi-monitor setups), • Support executive and investment teams with white-glove desk setups, office moves, and rapid onboarding, • Maintain and improve deployment workflows through PowerShell scripting and automation, • Ensure compliance with security standards including patching, encryption, and endpoint hardening, • Collaborate with infrastructure, security, and networking teams to ensure consistent endpoint performance and connectivity, • Document build standards, deployment procedures, and asset management practices Required Qualifications • 1 - 3 years of experience in hardware deployment, desktop engineering, or IT support within a Windows environment, • Strong experience with Windows 10/11 imaging, deployment, and troubleshooting, • Hands-on experience with Microsoft Intune and/or Microsoft Endpoint Configuration Manager, • Familiarity with Azure AD / Entra ID, group policies, and endpoint security controls, • Experience supporting high-demand users (finance, trading floor, or executive environments preferred), • Solid understanding of hardware components (CPU, RAM, storage, peripherals) and troubleshooting techniques, • Basic scripting experience (PowerShell preferred) for automation and deployment efficiency Preferred Qualifications • Experience in private equity, hedge fund, or financial services environments, • Exposure to MDM/MAM, endpoint security tools, and compliance frameworks, • Familiarity with asset management systems and ITIL-based processes, • Experience supporting multi-site or global office deployments What Makes This Role Different • Direct support of investment professionals where uptime and speed matter, • High visibility—your work directly impacts onboarding, productivity, and trading readiness, • Lean team environment with ownership over the full device lifecycle, • Opportunity to modernize deployment practices (automation, cloud-first endpoint management) Ideal Candidate Profile Someone who: • Takes pride in clean, consistent builds and efficient deployments, • Moves with urgency but doesn’t sacrifice quality, • Understands that in a PE environment, downtime = real financial impact, • Is proactive about improving processes, not just executing them

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job Description: Develop and execute a five-year strategic automation roadmap to outline long-term investment opportunities Define the technical scope for MG-NA automation projects, including AGVs, robotics, and cobots Lead and coordinate complex, long-term engineering projects from inception to com

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners closely with Security, Systems Engineering, People Ops, and Engineering to support the full employee lifecycle while continuously improving reliability, automation, and operational maturity. About the Role As an AV Operations Specialist, you will own the day-to-day experience of audio/visual technology across CoreWeave's offices and events. This role blends hands-on AV support, live event execution, and operational oversight, with a focus on delivering seamless in-room and hybrid collaboration experiences. You will be responsible for supporting conference rooms, coordinating and operating internal events, and continuously improving AV standards, tooling, and processes. You'll partner closely with stakeholders across the business to translate event needs into reliable technical execution, while helping define scalable AV solutions as the company grows. This role requires strong technical instincts, attention to detail under pressure, and a service-oriented mindset. Who You Are • 4–7 years of experience in AV support, live event production, or workplace technology roles, • Hands-on experience supporting conference room AV systems and hybrid meeting environments, • Strong familiarity with video conferencing platforms (Zoom, Teams, Google Meet) and room systems (e.g., Logitech Rally or similar setups), • Experience supporting and executing live events (e.g., town halls, all-hands, presentations, offsites), including setup, operation, and teardown, • Ability to troubleshoot audio, video, and connectivity issues in real time under pressure, • Experience creating and maintaining runbooks, event playbooks, and technical documentation, • Strong understanding of AV fundamentals (signal flow, audio levels, microphones, displays, switching), • Ability to manage multiple concurrent events or requests while maintaining a high-quality experience, • Strong communication skills and ability to work directly with stakeholders, presenters, and executives, • Comfortable working cross-functionally with IT, Facilities, and external vendorsPreferred, • Experience designing or standardizing AV setups across offices or meeting spaces, • Exposure to AV-over-IP, basic networking concepts, or video distribution systems, • Experience managing vendors, contractors, or external AV support teams, • Familiarity with ticketing or request management systems for tracking AV support, • Experience supporting executive-level or high-visibility events, • You enjoy creating seamless, high-quality in-person and hybrid event experiences, • You're detail-oriented and thrive in live environments where execution matters, • You think in systems and enjoy building repeatable, scalable AV standards Our core values guide how we work: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $75,000 to $110,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

The ideal candidate has a BS/BA in Electrical Engineering, 5+ years of engineering experience, and the ability to travel frequently. A leading automation firm is seeking a remote Field Service Controls Engineer to support the programming, installation, and startup of PLC-based control systems throug

Job DescriptionCompany Description EASYVISTA is a global leader in SaaS ITSM and ITOM solutions. We are currently seeking a Pre-Sales Consultant to join our US team in order to contribute to our growth & retention activities. Become part of a dynamic, growing company with great benefits and opportunities for growth. At EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® certification. If you are looking for challenges and a collaborative culture, then join us! Job Description We are looking for a Pre-Sales Consultant to support our sales team in promoting and positioning our IT solutions, including Endpoint Management (EV Reach) and IT Service Management (OTRS). In this role, you will play a key part in the sales cycle by combining technical expertise with strong business understanding. Your goal is to help customers identify and implement the solutions that best fit their needs. Your Key Responsibilities • Partner with Sales to qualify customer needs and define solution strategies., • Lead product demonstrations tailored to specific customer use cases., • Design and deliver Proof of Concepts (POCs)., • Translate technical capabilities into clear business value., • Support RFP/RFI responses and contribute to technical proposals., • Address technical objections and ensure overall solution feasibility., • Collaborate closely with Product and Engineering teams to relay market feedback., • Stay up to date with product features, industry trends, and competitor activities.Qualifications, • Solid understanding of IT environments (Windows, basic Linux, networking, Active Directory)., • Experience with endpoint management, ITSM tools, and SaaS or on-premise architectures., • Ability to set up and present demos and Proof of Concepts (POCs)., • Background in pre-sales, solution consulting or a technical IT role with customer exposure., • Strong communication and presentation skills with the ability to translate technical topics into business value., • Good understanding of sales processes and customer engagement., • Analytical mindset with strong problem-solving skills., • Customer-oriented, proactive, and team-driven approach., • Ability to explain complex topics in a simple and structured way., • Degree in IT, Engineering, or a related field, or comparable practical experience. What We’re Looking For A well-rounded professional who combines technical expertise, business understanding, and strong communication skills - someone who can engage both technical teams and decision-makers and clearly demonstrate the value of our solutions. Additional Information Full remote working Multiple medical, dental and vision plans Voluntary non-standard benefits including Pet insurance, personal excess liability, identity theft protection, legal insurance, accident insurance, critical illness insurance, home & auto-group insurance, and hospital indemnity. 20 days of PTO begin accruing immediately upon hiring and there are 10 company provided holidays. 3% employer 401k contribution that starts 90 days after the hire date All your information will be kept confidential according to EEO guidelines. Rejoindre EASYVISTA, c'est : Une mutuelle familiale prise en charge à 100% par EASYVISTA Une carte SWILE prise en charge à 60% par EASYVISTA Un plan d'épargne entreprise Un plan d'épargne retraite Un accord d'intéressement

Chief Technology Officer (CTO), Field Technical Sales & Engineering. Innovative knowledge automation technology organization. Information Technology & Services.

Job Description About Us This organization is building a parallelized layer 1 blockchain. By re-writing the most widely adopted execution environment in Web3, it is setting a new standard in blockchain performance and scalability. Applications benefit from both the performance of web2 and the decentralization and sovereignty of web3. For more detailed information, visit the official website. About the role We are hiring our first Director of AI - the person who transforms how the organization works by embedding AI into the daily operating fabric of every team. This is not a research role or a content role. It's a strategy and execution role: you will audit how work gets done, identify where AI can meaningfully accelerate it, and build the workflows, prompts, and systems that make those gains permanent and scalable. You'll start by working closely with founders and leadership, shipping quick wins in the first two weeks and a full AI playbook within 90 days. Over time, you'll become the organizational standard-bearer for AI adoption, the person everyone comes to when they want to work faster and think sharper. The right candidate has already built this kind of system for themselves or for a previous organization and can prove it. Responsibilities Workflow Audit & Opportunity Mapping Conduct a rapid audit of current AI usage and operational workflows across the organization, identifying the highest-leverage opportunities for improvement Build a prioritized roadmap of AI implementation opportunities ranked by time savings, output quality, and strategic impact Identify recurring bottlenecks in research, reporting, communications, and decision-making that are strong candidates for AI-assisted automation or augmentation Prompt Engineering & Workflow Design Design, test, and iterate on prompts and prompt chains that deliver reliable, high-quality outputs for specific business functions (research synthesis, executive briefings, partner outreach, content drafts, etc.) Build and document repeatable AI workflows for core operating functions including reporting, analysis, planning, and communications Develop systematic evaluation criteria for AI output quality and reliability, so the organization knows when to trust AI outputs and when to verify Maintain a living prompt library organized by function, with version history and performance notes Automation & Systems Building Implement AI-driven automation for recurring processes including reporting pipelines, research summaries, meeting prep, and post-meeting follow-through Integrate AI tooling across the organization's existing stack (Slack, Notion, Monday.com, Google Workspace, etc.) to reduce manual handoffs and eliminate repetitive work Evaluate and recommend new AI tools and platforms, with a clear framework for build vs. buy vs. configure decisions Identify where agentic workflows can replace multi-step manual processes and scope those builds Enablement & Organizational Adoption Train founders, leadership, and cross-functional teams on AI tools, workflows, and best practices, meeting each team where they are and making adoption feel obvious, not obligatory Build and maintain the organization's AI playbook: a living, searchable reference that codifies best practices, approved prompts, and role-specific workflows Create lightweight documentation and training materials that allow any team member to self-serve on core AI workflows without needing ongoing support Measurement & Iteration Track and report on key AI adoption metrics: hours saved on recurring work, output quality and consistency, team workflow adoption rates, and number of processes meaningfully improved or automated Run a continuous improvement loop, ship, measure, learn, and iterate on all AI workflows based on real usage data and team feedback Report directly to founders on AI impact and the organizational adoption roadmap What We're Looking For Professional experience with deep, hands-on daily usage of AI tools in real work contexts - you've built systems that demonstrably improve the quality and speed of your own work, and you can show them Hands-on experience with agentic frameworks Proven track record of implementing AI workflows in real organizations with measurable impact - not pilots, but production systems that teams actually use Strong prompt engineering skills: you understand how to structure context, chain reasoning, control output format, and evaluate reliability across models (GPT, Claude, Gemini, etc.) Systems thinker: you see workflows as interconnected processes, not isolated tasks, and you design solutions that scale beyond the immediate problem Exceptional communicator with a track record of translating complex AI concepts into clear, practical guidance for non-technical stakeholders, including C-suite Background in operations, product, strategy, or engineering - you understand how organizations work and where friction lives High ownership mentality: you don't wait for direction and you don't declare victory until it's in production and being used Comfort working in a fast-moving, ambiguous environment where priorities shift and execution speed is a competitive advantage Bonus Points Engineering background or scripting proficiency (Python, JavaScript) - the ability to build lightweight integrations rather than relying solely on no-code tooling Experience in crypto, Web3, or high-growth tech environments where the pace of change is a constant Previous experience building internal AI capability at a startup or foundation, where you owned the function from scratch

Job DescriptionProvides administrative and secretarial support for the vice president and department. RESPONSIBILITIES • Monitors and oversees facility operations for a large biotech site., • Troubleshoots and performs repairs on system issues involving electronic, electrical, pneumatic, hydraulic, and mechanical devices, Johnson Controls Metasys BMS, utility, and water systems., • Supervisor in charge of facility housekeeping staff for second shift., • Generates work orders in SAP, participates in site emergency response and Hazmat activities. Novartis Pharmaceuticals 01 Sep 2005 - 01 May 2014 ENGINEERING TECHNICIAN 1216 5th Avenue New York NY , 10029 OK to contact this employer? - No RESPONSIBILITIES • Repaired, maintained, and calibrated pharmaceutical manufacturing, production and packaging equipment.

Develop and validate automated and manual manufacturing systems. Experience with manufacturing equipment, automation, and quality assurance techniques. Proficiency with CAD software and standard engineering tools, including MS Office.

Job Description Location: In-Office, NYC or Chicago Job Type: Full-time, Summer Internship Pay: $25-$35 / hour About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Job/Role Description: We are seeking two AI Native Process Automation Interns who are mission-driven, and desire to be a part of an AI-enabled healthcare services company at a fast growth rate. The ideal candidate has proactively taken time in school independent of coursework to learn and experiment with Claude Code, OpenClaw, and other AI-powered "vibe coding" platforms to automate workflows and improve operational efficiency. Successful Interns will demonstrate a strong growth mindset, balancing strategic thinking with hands-on execution. They should be comfortable navigating ambiguity, learning quickly, and identifying practical ways AI can streamline and optimize business operations. This role will partner cross-functionally across multiple departments to support the identification, design, and implementation of automation opportunities for high-volume operational processes — beginning with foundational workflows such as travel coordination and scheduling, and expanding into broader operational and process optimization initiatives as the internship progresses. Key Responsibilities: • An ideal candidate will have systematic methodology to define and solve problems., • Ability to mirror software engineers in being comfortable to learn quickly, navigating ambiguity, and using technology to create practical solutions., • Ability to take one process and automate or streamline it using AI., • Support the design, testing, and optimization of AI-enabled workflows and business process automations across operational and corporate functions, • Partner cross-functionally with: Operations, Product, HR, Clinical, and leadership teams to identify repetitive workflows and opportunities for automation and efficiency gains, • Assist in evaluating and implementing AI tools, automation platforms, and workflow solutions to improve scalability, accuracy, and productivity, • Conduct research on emerging AI technologies, automation trends, and best practices relevant to healthcare operations and business functions, • Document current-state processes and help design future-state AI-native workflows and operational playbooks, • Analyze workflow performance metrics, identify bottlenecks, and recommend process improvements using data-driven insights, • Build and maintain process maps, SOPs, trackers, dashboards, and automation documentation to support operational consistency and knowledge sharing, • Support implementation and change management efforts for new AI-enabled processes, systems, and tools, • Collaborate with stakeholders to gather requirements, test automation workflows, and ensure solutions align with business and user needs, • Assist with prompt engineering, workflow experimentation, and optimization using AI tools such as ChatGPT, Claude, Gemini, or other automation platforms, • Contribute to a culture of continuous improvement, innovation, and operational excellence within a fast-paced healthcare technology environmentRequirements:, • Must be currently enrolled in or pursuing a Bachelor's or Master's Degree at an accredited University or College (Full-Time or Part-Time), • Experience in Claude Code, OpenClaw, and other AI-powered "vibe coding" platforms to automate workflows and improve operational efficiency., • Interest in healthcare, AI, or technology-driven business, • Ability to thrive in a fast-paced, ambiguous environment, • Strong analytical, organizational, and problem-solving skills, • Demonstrated leadership, initiative, and collaboration skills, • Mission-Oriented: An ideal candidate will start the internship understanding what the mission of our company is and really connect to that as it will drive the quality and urgency of the work., • Builders & experimenters: A candidate that has thought through a systematic methodology to define problems and then solve them., • Culture-Oriented. Someone who understands the balance between autonomy in solving problems, and mentorship in defining the problem and soundboards on the approach to go after it. Work style & logistics: We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our culture is built on five principles that shape how we work, lead, and grow: • Care: We put patients, clients, teammates, and outcomes first., • Curiosity: We ask better questions, challenge assumptions, and keep learning., • Clarity: We simplify complexity, communicate directly, and create alignment., • Co-Creation: We collaborate across teams, perspectives, and disciplines., • Competitive compensation based on experience and impact, • Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost, • Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:, • 12 vacation days accrued annually for rest, travel, and personal time, • Up to 9 sick/wellness days to prioritize your health and well-being, • 12 paid company holidays throughout the year, • 2 paid give-back days, • HSA and FSA account options, • 401(k) with company match after 6 months of full-time employment, • 100% match on the first 3% contributed, and 50% match on the next 2% contributed, • A collaborative, mission-driven team helping transform healthcare at scale If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You'll join a smart, humble, and collaborative team dedicated to improving healthcare. Equal Employment Opportunity [DOES NOT CHANGE] Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Job Description Job Title: PSEM Project Manager (PM3) Location: Brooklyn Duration: 1 Year Job Description We are seeking an experienced Public Safety & Emergency Management (PSEM) Project Manager to lead enterprise-level monitoring and emergency management system initiatives in a large-scale public sector environment. The ideal candidate will possess strong technical leadership, project management expertise, and experience managing enterprise monitoring and IT infrastructure projects. Key Responsibilities • Gather and analyze requirements for complex Public Safety & Emergency Management enterprise monitoring systems, • Lead the design and implementation of enterprise monitoring and alerting solutions, • Develop engineering drawings, technical specifications, and bills of materials using tools such as Visio or CAD, • Coordinate hardware and software system designs to meet operational and technical requirements, • Manage project schedules, system validation, functionality testing, and operational readiness activities, • Oversee technical discussions related to system specifications and infrastructure requirements, • Manage cross-functional teams including consultants, vendors, and internal staff, • Ensure adherence to PMO methodologies, development standards, and project governance processes, • Monitor budgets, risks, communication plans, and project deliverables, • Review project artifacts including technical documentation, testing plans, architecture, and implementation materials, • Coordinate training plans, project closeout activities, and knowledge transfer to internal teams, • Prepare and deliver project status updates to senior leadership and stakeholder agencies, • Support PMO operations including scheduling, reporting, change requests, and deliverable management, • Identify, escalate, and resolve project risks and issues effectivelyRequired Qualifications, • Bachelor’s degree from an accredited college or university, • Minimum 8 years of experience in Event Management and Public Safety Emergency Services, • Minimum 8 years of experience managing medium to large-scale projects, • Strong understanding of routing protocols and data delivery techniques, • Experience with:, • IT Service Management, • Enterprise Monitoring tools, • Operations Management (Service Desk, Help Desk, Datacenter), • Operating Systems, Databases, and IT Infrastructure, • In-depth knowledge of enterprise monitoring solutions for:, • Service Automation, • Service Assurance, • Service Support, • Experience serving as the primary point of contact for technical, financial, and administrative project matters, • Proficiency with:, • Microsoft Word, • PowerPoint, • MS Project, • MS Visio, • Strong project planning, scheduling, and dependency management experience, • Technical leadership experience within large-scale emergency services environmentsPreferred Qualifications, • PMP Certification preferred, • Experience managing third-party service providers

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role Tabs is hiring an Implementation Team Lead to play a hybrid player coach role as we scale our customer delivery function. This person will manage and mentor a small team of Implementation Managers while remaining hands on with key strategic implementations. You will help shape how Tabs delivers revenue automation solutions to finance and accounting teams, partnering closely with Product, Engineering, and Operations to build scalable processes that ensure successful go lives. What You’ll Do * Lead and Coach a Team: Manage a small group of Implementation Managers, providing guidance, feedback, and development support. Model best-in-class project delivery and customer communication. * Own Strategic Implementations: Lead end to end onboarding for complex or high impact customers, mapping business processes, configuring Tabs, managing ERP integrations (NetSuite, QuickBooks), and ensuring smooth go live. * Drive Process Improvement: Partner with the Head of Implementation to refine playbooks, standardize workflows, and improve internal tooling and data visibility. * Act as a Customer SME: Communicate accounting and revenue recognition concepts clearly to customers, ensuring seamless alignment between Tabs’ platform and clients’ accounting requirements. * Collaborate Cross Functionally: Work closely with Product, Engineering, and Operations to surface insights from implementations, identify product gaps, and help prioritize enhancements. * Ensure Team Excellence: Track delivery metrics, identify blockers, and implement coaching or process changes to maintain quality, speed, and customer satisfaction. * Build for Scale: Contribute to hiring, onboarding, and knowledge sharing practices that strengthen the Implementation function as Tabs grows. Who You Are You are a hands-on leader who thrives at the intersection of delivery and development, equally comfortable running complex implementations and coaching others to do the same. You bring deep accounting fluency and a structured, systems oriented approach to problem solving. You are motivated by building structure out of ambiguity, developing others, and ensuring customers experience exceptional delivery quality. You communicate effectively across all audiences, whether you are walking a CFO through ASC606 workflows or collaborating with engineers to debug an integration. You are organized, detail oriented, and driven to continuously improve processes that make teams more effective. Experience * 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies * Experience mentoring or managing a small team while maintaining direct project ownership * Strong technical and accounting fluency, ideally with knowledge about ASC 606 revenue recognition, order-to-cash workflows, or ERP integrations (NetSuite, QuickBooks) * Proven ability to manage complex client implementations end to end, balancing speed, accuracy, and customer satisfaction * Excellent communication skills across finance, accounting, and technical stakeholders * Background in accounting or finance software; CPA or Big Four experience is a plus * Based in New York City, available to work 5 days per week in office at our Soho HQ Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $175K - $205K

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role The Director of SEM will own Gametime's paid search strategy end-to-end, driving performance, efficiency, and innovation across mobile and web. You will lead a high-performing team of SEM Managers, partner closely with Data Science/Analytics, Engineering, and SEO and collaborate across the broader Growth organization to define how SEM accelerates business growth. This is both a strategic and operational leadership role, responsible for scaling one of Gametime's largest acquisition channels while shaping the next generation of automation, measurement, and experimentation frameworks. Key Responsibilities • Define and Lead SEM Strategy: Own the vision, roadmap, and execution for Gametime's global SEM program largely in Google Ads but also in Bing Search, and emerging platforms., • Performance Leadership: Deliver growth and efficiency through advanced bidding, segmentation, and automation frameworks aligned with company revenue and margin goals., • AI forward approach: strong curiosity and drive in exploring how different AI based solutions can drive improved relevancy and efficiency in paid search, • Experimentation & Innovation: Oversee structured SEM experimentation, building on Gametime's strong testing culture to validate bidding, ad copy, landing page, and audience innovations., • Scale & automation: Work with Data Science and Engineering to develop internal tools, automation pipelines, and performance dashboards that enhance decision-making., • Google Partnership: Serve as Gametime's primary liaison with Google to access betas, co-develop testing pilots, and inform product feedback loops., • Team Development: Lead and mentor a team of SEM managers and analysts, fostering a culture of analytical rigor, curiosity, and operational excellence., • Measurement & Insights: Partner with Analytics to refine attribution models, incrementality testing, and reporting frameworks that drive transparency and strategic clarity across channels., • Collaboration Across Channels: Align SEM strategy with CRM, Paid Social, SEO, and Lifecycle teams to ensure an integrated acquisition strategy across the funnel. Key Skills • Deep understanding of Google Ads and SEM automation, including bid strategy optimization, audience layering, and advanced account architecture., • Advanced analytical fluency, comfortable with SQL, large datasets, and advanced experimentation frameworks., • Strategic mindset with the ability to translate data and experiments into high-impact business decisions., • Passion for live events and the power of performance marketing to connect fans to experiences. Requirements • 8+ years of experience in SEM, with at least 3 years in a leadership role managing teams and large-scale budgets., • Proven record of scaling world class SEM programs to eight-figure spend while improving efficiency and ROI., • Experience in large catalog based eCommerce businesses such as online travel, retail or live events, • Experience managing experimentation and automation roadmaps in partnership with technical teams. Flexible PTO * Competitive salary & equity package * Monthly Gametime credits for any event ($1,200/yr) * Medical, dental, & vision insurance * Life insurance and disability benefits * Diverse Family-forming benefits through Carrot Fertility * 401k, HSA, pre-tax savings programs * Company off-sites and meet-ups * Wellness programs * Tenure recognition At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. United States - Pay Range$166,866—$196,313 USD Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The ideal candidate has prior experience in consulting, investment banking, private equity, or a high-growth tech company and thrives in environments that require intellectual rigor, curiosity, and executional excellence. You'll dive into complex problems, build frameworks from scratch, and get your hands dirty wherever the business needs it most. As a Revenue Operations Manager/Senior Manager at Maven, you will: Own pipeline and bookings analytics • Analyze pipeline health, bookings performance, and funnel conversion across segments — identify opportunities to refine data quality and drive higher bookings outcomes, • Build and maintain attribution models, stage definitions, and reporting frameworks that give Sales and Finance a clear, real-time view of GTM performance, • Own the integration of AI into Maven's reporting frameworks to improve forecast accuracy and speed of insight delivery; leverage automation to shift from reactive reporting to proactive identification of risk, upside, and strategic opportunities for Sales and Finance leadership, • Define how revenue data should be structured and governed in Salesforce — own the logic that flows downstream into revenue reporting, customer success, and client operations, • Ensure data integrity across the GTM stack; partner with data engineering and strategic finance to build and maintain QA processes that catch issues before they hit reporting, • Design and manage Maven's commission plans across Sales and Marketing — build plans that align incentives with company priorities and drive the right outcomes, • Own the models that calculate payouts; build a system that is organized, auditable, and scalable as the team grows, • Levera AI to automate commission calculations, flag anomalies, and reduce manual reconciliation, freeing capacity for higher-order plan design and strategic compensation analysis, • 4–6 years of experience in management consulting, investment banking, private equity, or strategic finance at a high-growth company, • Exceptional analytical and quantitative skills; proven ability to structure ambiguous problems and synthesize complex data into clear recommendations, • Strong communicator — able to distill technical analyses into compelling insights for senior stakeholders, • Advanced proficiency in Excel / Google Sheets and SQL; experience with Salesforce and BI tools (Looker, Tableau) strongly preferred, • Working familiarity with AI and automation tools in a GTM or analytical context to accelerate analysis, surface insights, or streamline workflows; a demonstrated curiosity about how emerging AI capabilities apply to revenue strategy and operations, • Self-motivated with a bias for action; comfortable operating in dynamic, fast-moving environments and getting into the details when needed, • Experience in healthcare, benefits, or subscription-based business models, • Familiarity with sales compensation design and commission management tools, • Experience with attribution modeling in multi-touch B2B sales environments The base salary range for this role is $166,000-$190,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Tiger Analytics is looking for experienced Integration Engineer (Adobe Workfront Specialist) to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world. We are seeking an experienced Adobe Workfront Specialist / Solution Architect to support the Retail Bank Marketing team. This role will focus on configuring and enhancing the Adobe Workfront platform, building integrations using Workfront Fusion, and supporting marketing operations through automation and workflow optimization. The ideal candidate will be a strong individual contributor capable of working alongside a team of engineers to implement scalable marketing workflows, automate processes, and integrate Workfront with downstream enterprise applications. Key Responsibilities Workfront Configuration & Development • Configure and enhance Adobe Workfront to support marketing operations and campaign management., • Develop workflows, project templates, intake forms, and automation to improve team productivity., • Design and implement integrations using Workfront Fusion with internal and external systems., • Build automated workflows for reporting, task management, and marketing processes., • Manage Workfront planning capabilities including marketing project tracking and planning modules., • Support development of MVP integrations for Retail Banking initiatives., • Work closely with marketing, engineering, and operations teams., • Translate business requirements into scalable Workfront solutions., • 7+ years of relevant experience, • Strong hands-on experience with Adobe Workfront, • Deep expertise in Workfront Fusion, • Experience configuring Workfront planning modules, templates, and workflows, • Experience building integrations and automation workflows Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the Go-To-Market Team The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes. Customer Operations serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes. About the role: As a Customer Operations Project Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent. Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time. In this role you will: • Own the customer relationship from pre-deployment through long-term engagement, • Serve as the primary point of contact for customer communication and non-technical coordination, • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively, • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution, • Monitor customer health, engagement, and risk signals and take proactive action when issues arise, • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity, • Identify opportunities to expand customer impact by understanding operational goals and usage patterns, • Partner with Sales to support expansion opportunities through strong relationships and customer insight, • Capture and elevate the voice of the customer to inform product, process, and experience improvements, • 3–7+ years of experience in customer success, account management, client services, or customer-facing program management, • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination, • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously, • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred, • Excellent written and verbal communication skills with confidence in customer-facing conversations, • Comfort navigating ambiguity and evolving processes in a fast-growth environment, • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs, • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$100,000—$130,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job Description Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio is transforming how companies understand and act on workplace equity — and as we launch new daily-use products into the market, the way we support customers needs to transform too. We're looking for a Senior Manager to define and own the vision for what customer support looks like in an agentic future: a lean, AI-native function that scales with product growth, stays close to customers, and serves as a high-signal feedback loop between users and engineering. This is a rolling the sleeves builder role. You'll inherit a technically sharp, high-trust team and a clear mandate: architect a support function where intelligent AI agents handle the majority of interactions autonomously, human effort is reserved for what requires genuine judgment, and the gap between incoming ticket volume and resolved ticket volume is continuously closing — without proportional headcount growth. You'll need to be as comfortable designing a multi-agent orchestration system as you are coaching a team member through a difficult customer conversation. The right person for this role sees agentic AI not as a tool to bolt onto existing processes, but as the foundation to build from. What you'll own Vision and strategy for agentic support. You'll define what the support function needs to look like as AI capabilities evolve — setting the architecture for how customer-facing agents, orchestration layers, and human escalation paths fit together. This isn't a roadmap you inherit; it's one you build and continuously refine as the technology and the product surface area change. Customer-facing agent design and operations. You'll own the build-out of an AI-native support layer — designing the agents customers interact with, the knowledge bases that power them, the escalation logic that routes edge cases to humans, and the quality standards that govern all of it. You're not enabling a tool; you're designing a system. Analytical rigor and business decision support. You'll own the metrics that matter: ticket inflow rates, autonomous resolution rates, escalation patterns, time-to-resolution, and the gap between incoming and resolved volume. You'll use this data to make and support business decisions — including when to deploy additional agent capacity, when to invest in knowledge base coverage, and where human support is still the right answer. Team leadership and development. You'll manage, coach, and grow a team that operates at the intersection of technical investigation, customer empathy, and engineering partnership. You'll own performance development, create clarity on roles and expectations, and build a culture where people do their best work. Agentic bug triage and resolution. You'll formalize how AI agents are used in the bug investigation and resolution workflow — defining which categories of issues are in scope for agent-assisted diagnosis, establishing human review gates, and working with engineering to make the workflow fast and safe. Cross-functional partnership. Support sits at the center of the product feedback loop. You'll maintain strong working relationships with Engineering, Customer Success, and Product — ensuring that patterns in support data flow into sprint planning and that escalations move quickly when they need to. Scaling for product growth. With multiple products launching in 2026, you'll own the readiness plan — ensuring agents, processes, and the team are prepared for a significant increase in ticket volume from daily-use products with larger, more diverse user bases. What we're looking for A vision for the agentic future of support. You have a clear, informed point of view on where AI-native support is heading — and the experience to back it up. You've thought deeply about multi-agent systems, orchestration, customer-facing agents, and where the human layer belongs in all of it. Technical fluency. You don't need to be an engineer, but you need to be credible in technical conversations. You're comfortable reading logs, understanding how a web application works end to end, and forming a clear hypothesis about what's broken and why. Experience with observability tooling, agent orchestration platforms, or workflow systems is a strong plus. AI and automation depth. You've built or operated AI-assisted support workflows with real production usage. You think natively about leverage points — where agents compound, where they break down, and how to design for both. Analytical capability. You're fluent in support metrics and know how to build the instrumentation to track what matters. You can look at inflow vs. resolution trends and translate them into business recommendations with confidence. Customer empathy and communication. You understand that every ticket represents a real person with a real problem. You set the standard for how your team and your agents communicate with customers — clearly, honestly, and with genuine care for their experience. Operational rigor. You know how to design a workflow, measure what matters, and iterate. You've built support processes that scale — not just documented the ones that exist. People leadership. You've managed high-performing teams and know how to develop ICs who are already excellent. You give feedback directly and create an environment where people grow. Experience • 8+ years in technical support, engineering operations, or a related function, • 2+ years managing people, • Demonstrated experience building or scaling support operations at a SaaS company, • Hands-on experience designing or operating AI-assisted support workflows, customer-facing agents, or multi-agent orchestration systems, • Hands-on experience with Zendesk or a comparable enterprise support platform at an operational or administrative level, • 💰 Competitive Compensation. For this role our base salary is targeted at $158-185k USD., • Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location., • 🏆 Syndio Equity. So you can share in Syndio's success., • 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave., • 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents., • 🏥 Life Insurance & Disability. Syndio covers the full premium., • 🏦 401(k). To help you save for your future, • Recruiter Screen - 25min, • Hiring Manager - 30min, • Loop - Three 30-45 min video calls with departmental peers and cross-functional team members - 2hrs max Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.