As the Front Desk Agent for a beer distribution company, you'll serve as the face of the organization, greeting guests, answering phones, managing front-office operations, and providing administrative support to the sales, logistics, and delivery departments. Your professionalism, organization, and communication skills will help ensure that the business runs efficiently and customers receive top-tier service. 🛠 Key Responsibilities: Greet and check in visitors, vendors, and drivers. Answer and direct phone calls to the appropriate departments. Respond to customer inquiries regarding orders, deliveries, or inventory. Handle mail, package deliveries, and other front desk logistics. Maintain cleanliness and organization of the reception area. Assist the sales team with order entry and invoice printing. Support the logistics team with scheduling delivery appointments. Maintain logs for delivery trucks and driver sign-in/sign-out sheets. Ensure compliance with alcohol sales regulations (e.g., verifying IDs or licenses if needed). Update and maintain customer or vendor databases as required.
Job Title: Barista Location: Jiayoungocafe Reports To: Café Manager / Supervisor Job Summary The Barista is responsible for preparing high-quality coffee, tea, and specialty beverages while delivering excellent customer service. This role helps create a warm, welcoming atmosphere that reflects Jiayoungocafe’s standards and ensures customer satisfaction. Key Responsibilities • Prepare and serve coffee, tea, smoothies, and other café beverages according to recipes and standards., • Operate espresso machines, blenders, grinders, and other café equipment safely., • Take and process customer orders in coordination with the cashier., • Maintain a clean and organized workstation, including the coffee bar and preparation areas., • Restock ingredients, supplies, and display items as needed., • Ensure quality, consistency, and presentation of all drinks served., • Provide friendly, attentive service and respond to customer inquiries., • Follow food safety, hygiene, and sanitation guidelines at all times., • Support other café operations when necessary (packaging, serving light food items, cleaning tables)., • High school graduate or equivalent; vocational training in food & beverage is a plus., • Previous experience as a barista or in a café/restaurant setting preferred (but not required; training provided)., • Knowledge of coffee preparation techniques and café equipment is an advantage., • Strong communication and customer service skills., • Ability to work quickly and efficiently in a fast-paced environment., • Flexible schedule; must be willing to work weekends and holidays., • Standing for extended periods of time., • Fast-paced, customer-focused café environment.