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We are looking for a professional, reliable, and experienced Medical Front Desk Receptionist to join our healthcare team. The ideal candidate must be fluent in Spanish and English and have proven experience with insurance verification, patient eligibility checks, and prior authorizations. This position is essential in ensuring a smooth patient flow and excellent customer service experience for our diverse patient population. Key Responsibilities: Greet patients warmly, check patients in and out, and manage patient intake forms. Answer multi-line phones, schedule and confirm appointments, and handle patient inquiries professionally. Verify patient insurance coverage, obtain authorizations, and check eligibility prior to appointments. Process prior authorizations for medications, procedures, and diagnostic tests. Order patient supplies. Manage patient referral. Collect co-pays and patient balances; post payments accurately. Assist with maintaining accurate patient records and updating demographic information. Serve as an interpreter for Spanish-speaking patients as needed. Ensure patient confidentiality and compliance with HIPAA regulations. Support providers and clinical staff with administrative tasks as needed. Qualifications: High school diploma or equivalent required. Fluent in Spanish and English (speaking, reading, and writing) — required. Minimum 1–2 years of experience as a medical front desk receptionist or medical office assistant. Strong knowledge of insurance plans, eligibility, and prior authorization processes. Familiarity with Electronic Medical Records (EMR) systems (e.g., eClinicalWorks, Athena, Epic). Excellent communication and customer service skills. Ability to multitask and remain organized in a busy medical office environment. Professional appearance and demeanor. Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team! Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

Job Title: Bilingual Medical Assistant (Spanish/English) - Harlem Gynecology Practice About Us: At Harlem Gynecology Practice, we are dedicated to providing compassionate, patient-centered women’s healthcare to our diverse community in the heart of Harlem. We pride ourselves on creating a welcoming, supportive environment where every patient feels heard, respected, and cared for. We’re looking for a warm, reliable, and experienced Bilingual Medical Assistant fluent in Spanish and English to join our growing team. Position Overview: As a Medical Assistant at our practice, you will play an essential role in supporting both our providers and patients. You’ll assist with clinical and administrative tasks, facilitate smooth patient flow, and help bridge language gaps for our Spanish-speaking patients — ensuring every woman who walks through our doors receives the care and attention she deserves. Key Responsibilities: - Greet patients warmly and assist with check-in and intake procedures. - Conduct preliminary patient assessments: record vital signs, medical history, and reason for visit. - Provide interpretation services during patient-provider interactions and translate medical instructions for Spanish-speaking patients. - Assist physicians during gynecological exams and procedures. - Manage scheduling, referrals, patient follow-ups, and medical record documentation. - Perform routine clinical duties including phlebotomy, administering injections, and assisting with in-office lab work. - Maintain clean, stocked exam rooms and ensure a smooth patient flow throughout the day. - Support a patient-first, culturally sensitive care environment. Qualifications: - Fluent in both Spanish and English (spoken and written) — required. - Certified Medical Assistant (CMA, RMA, or equivalent) preferred. - Previous experience in women’s health, OB-GYN, or medical office setting is a plus. - Strong communication and interpersonal skills. - Proficient in using Electronic Medical Records (EMR) systems. - Reliable, organized, and compassionate with a team-oriented attitude. - Knowledge of HIPAA guidelines and patient confidentiality protocols. Schedule: - Full-time / Part-time - Monday to Friday with occasional Saturdays based on clinic needs Compensation: - Competitive hourly pay, based on experience - Benefits package available for full-time employees Why Join Us? - Work with a supportive, mission-driven team passionate about women’s healthcare - Serve a vibrant, diverse community in Harlem - Opportunities for career growth and development in a caring, collaborative practice

Job Title: Bilingual Medical Assistant (Spanish/English)
MOYSIK Medical Center About Us: At MOYSIK Medical Center, we’re dedicated to providing compassionate, high-quality healthcare to a diverse patient community. We believe in creating a welcoming, supportive environment where both patients and team members feel valued and cared for. Join our growing team and make a difference in people’s lives every day. Position Summary: We are currently seeking a Bilingual Medical Assistant fluent in Spanish and English to join our MOYSIK Medical Center team. This role is vital in delivering seamless, patient-centered care by assisting with both clinical and administrative duties while helping to bridge communication between providers and Spanish-speaking patients. Key Responsibilities: - Welcome patients and assist with check-in, verifying personal and insurance information. - Conduct initial patient assessments including taking vital signs, recording medical history, and preparing patients for exams. - Provide real-time Spanish/English interpretation during consultations, procedures, and follow-ups. - Assist physicians and healthcare providers during exams and minor procedures. - Manage patient scheduling, referrals, and appointment reminders. - Maintain accurate and confidential patient records using our Electronic Medical Records (EMR) system. - Perform routine clinical tasks such as EKGs, administering injections, and basic lab tests. - Ensure exam rooms are clean, stocked, and well-prepared for patient visits. - Deliver compassionate, culturally sensitive care to all patients. Qualifications: - Fluent in Spanish and English (verbal and written) — required. - Medical Assistant Certification (CMA, RMA, or equivalent) preferred. - Previous experience in a medical office or clinical setting is a plus. - Strong communication and interpersonal skills with a patient-first attitude. - Proficiency in EMR systems and basic computer skills. - Ability to multitask and work well in a fast-paced, team-oriented environment. - Commitment to patient privacy and HIPAA compliance. Work Schedule: - Full-time / Part-time positions available - Monday to Friday (occasional weekends based on patient needs) Compensation: - Competitive pay, based on experience - Benefits package available for full-time staff Why Join MOYSIK Medical Center? - Friendly, collaborative work environment - Opportunity to serve and support a vibrant, diverse community - Room for career growth and professional development Apply today and become a part of the MOYSIK Medical Center family — where your care makes a difference!