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Job Description TITLE: Success Mentor DEPARTMENT: Youth and Community Development Services LOCATION: Bedford Stuyvesant, Brooklyn PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY: Part-Time, $20/HR, Up To 25 hours a week. This position is performance based and is also contingent on funding availability DATE: September 2025 – June 2026 Schedule: Mon - Fri, 7am – 12pm. Some Saturdays- Scheduling may vary due to needs of the program. JOB SUMMARY: Success Mentors are caring adults who mentor chronically absent students to identify the barriers preventing them from attending school each day. The Success Mentor will work closely with families and Community School staff to support Community School Attendance Initiatives. The Success Mentor will help support parent-school communication to increase student attendance. The Success Mentor will ensure optimal academic, social, and emotional development for students. The Success Mentor will work closely with the Community School Team (director, social worker, outreach worker, and tutors) to provide resources that will enhance the Community School. Success mentors are the most successful strategy for combating chronic absence. The idea is not for a Success Mentor to have the answers, but for the mentee to talk about and explore ideas. Staff members would need to have a working reliable computer. EDUCATION, EXPERIENCE AND SKILL REQUIREMENT: • High school diploma required; Bachelor’s degree preferred, • Two years or more experience in the field of youth development, • Family outreach and home visit experience, • Excellent written and verbal communication skills, • Excellent documentation skills, • Facility to motivate others toward achieving goals, • Ability to develop alliances with high risk and difficult to engage youth and families, • Knowledge of community resources and counseling practices with high risk populations, • Outstanding collaborative skills, • Maintain a caseload of 25 to 30 chronically absent students for the full school year., • Walking School Bus service daily from 7:30 a.m. – 8:30 a.m., • Meet and greet mentees each morning., • Make positive morning phone calls home to families of absent students., • Monitor mentee’s attendance data and maintain a folder to include notes and other information to track mentee attendance. If your school is a Community School, utilize the Student Profile from the New Visions Attendance Heat Map or Portal., • Meet with mentees regularly—both one-on-one and in small groups—to check-in, listen, and chat about how school is going., • Work with school staff and teachers to identify appropriate interventions to support and engage mentee(s). In a Community School, you can also partner with your Community School Director (CSD)., • Celebrate improvements, no matter how small., • Create and maintain thorough written record of assessments, attendance outreach efforts and all required documentation, • Work collaboratively with community resources to establish timely and effective referral processes, • Maintain ongoing open communication with school principal, parents, and school-based staff, • Assist school Family Worker with home visits to engage families and develop relationships between school and families of students identified as the targeted population (At-risk and chronically absent students)., • Assist school Family Worker with recruiting additional mentors, assigning mentees and monitor mentor and mentee relationships and track mentee attendance, • Partnering with families to create family goal plans that increase student attendance and enhance parent and child well being, • Maintain written records of home visits, family goals, and all required documentation, • Implement attendance incentive programs., • Work collaboratively with community resources and advocate for families when necessary, • Refer participants to social worker for counseling to support with crisis intervention and safety planning, • Participate in ongoing efforts to advocate for program needs via community coalition building, • Seek partnership opportunities and bring in at least 3 new partners a year to leverage resource to support programs, • Work closely with social worker, tutor, and Family worker to support targeted student needs, • Organize and distribute community pantry items bi-weekly, • Attend all required department/ agency meetings and/or trainings Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below or use the link in a search bar and apply online through our career center. *Community members from Bedford Stuyvesant and the greater Brooklyn area are strongly encouraged to apply for this position. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/29/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/29/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description Member Service Representative VillageCareMAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE! VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of communication for assisting members in accessing services, solving problems and communicating with other members of the Interdisciplinary Care Team. Some of your daily activities will include: • Handling incoming telephone calls and answering questions for members and providers, • Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care., • Data entry for authorizations under the direction of the Care Management Supervisor., • Arrange appointments with physicians and other health care provider services. Must reside in NY, NJ or CT There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from work leading carries and competitive compensation than we would love to speak with you! VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job Description Make the Road States (MRstates) is the national home for the second-generation Make the Road family of organizations in Connecticut, New Jersey, Pennsylvania and Nevada, this in addition to New York, that serves to uplift the voices of working-class, immigrants, women, LGBTQIA people, and people of color across the Make the Roads umbrella. From an operational spectrum it serves as the Finance and Human Resources Compliance Officers for the umbrella at large. Make the Road New Jersey (MRNJ) builds the power of immigrant and working class communities to achieve dignity and respect through community organizing, the provision of high quality legal and support services, transformative education and policy innovation. MRNJ is a project of Make the Road States. Founded in 2014, MRNJ operates centers and organizing hubs in Elizabeth, Passaic, Perth Amboy and Newark, NJ that reach thousands of immigrant and working class people of color each year. Our member-led organizing committees -- which work on the issues named above-- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. In the past four years, MRNJ has won more than 10 pro-immigrant and pro-worker policies, including the nation's first guaranteed severance law, landmark anti-wage theft legislation, occupational and drivers’ license for undocumented immigrants and a $15 minimum wage. We also provide an array of high-quality bilingual services including ESOL, legal services in the areas of immigration and workplace rights, workplace safety training and college access. This provision is included in a Union-represented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining. Current Opening: Since opening in 2014, Make the Road NJ has led some of the most dynamic and impactful worker organizing campaigns in the state. NJ workers have won landmark protections against wage theft, have passed laws guaranteeing paid sick leave, pushed for the establishment of an excluded workers fund during the COVID-19 pandemic, and in 2023 pushed for the passage of the historic Temporary Workers’ Bill of Rights. We now seek a Worker Organizer to strengthen our base and prepare groups of workers to take on the biggest challenges and campaign aggressively to win tangible victories in key industries. This role reports to the Director of Worker Organizing and Policy. The role will require in person work in one of our offices in Elizabeth, Passaic and/or Perth Amboy and travel throughout the state. The position would be ideal for an energetic, flexible organizer with a commitment to social justice, worker justice, and grassroots organizing. The candidate will work with MRNJ’s team of Worker Committee organizers, as well as with the broader organizing team, our lawyers and our communications specialists. Additionally, the Organizer will represent Make the Road New Jersey at coalition partner tables and help lead campaigns and coalitions. We are looking for a passionate, creative thinker with outstanding leadership skills who has the ability to develop member leadership and implement a variety of strategies to advance our campaigns. This is an excellent opportunity to sharpen your skills as an organizer and make lasting change alongside workers on the frontlines. Key Responsibilities but not limited to: • Execute campaign plans designed to mobilize workers around the most urgent issues in our state., • Lead teams of member-organizers through community outreach and actions, including door-knocking, rallies, protests, engagement with elected officials, etc., • Conduct outreach at warehouses, temp agencies and other workplaces, • Hold frequent one-on-one meetings with both current and prospective Worker Committee members, • Co-design and co-organize leadership development opportunities for members, • Engage the broader community and expand the Worker Committee’s base with popular education, • Build and hold organizing relationships with key partners, allies and elected leaders while representing MRNJ at key coalition partner tables, • Contribute to creating impactful and culturally-relevant messaging and aesthetics that elevate our campaigns, • Support the implementation and recruitment efforts to grow our membership based throughout the state., • Eligible to work in the U.S, • Required to be fully vaccinated with an FDA approved COVID-19 vaccine prior first day of employment., • Spanish/English fluency preferred;, • Have 2 years demonstrated experience in community or workplace organizing;, • Must be open to working some evenings and weekends, • Required travel across all our community centers and statewide, with some travel to Washington, DC and other geographies in the United States., • Must have a commitment to social justice and building leadership of immigrant and working class people of color, • Must have passion/knowledge of worker justice issues, • Must have experience working on organizing campaigns, • Self-starter with strong organizational skills and strong attention to detail, • Be highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals., • Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast paced environment., • Ability to work under pressure required., • Have a working knowledge of spreadsheets, Microsoft Office suite, and using a database (ideally Salesforce) to run reports., • Flexible work schedule, some evenings or weekends required, • Strong verbal and written communication skills MRStates offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $50,591 to $78,652 How to Apply: Please attach cover letter/resume and submit all documents to the Make the Road New States career center. Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.

Job DescriptionBenefits: • Dental insurance, • Flexible schedule, • Health insurance State Farm Insurance Agent located in New York, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Robert Stevenson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Hourly pay plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Ability to work in a team environment, • Ability to effectively relate to a customer, • Bilingual - Spanish preferred, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Flexible work from home options available.

Job DescriptionPreferred is hiring an onsite Bilingual Spanish Speaking HR Representative! We offer weekly pay between $22.00-$23.00 an hour! Office hours Monday-Friday 9:00a.m.-5:00p.m. Preferred Home Care of New York, a Help at Home Company, is part of the nation’s leading provider of in-home personal care services. Our mission is to help individuals live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month with the dedication of 50,000 compassionate caregivers in 12 states. Are you passionate about supporting a mission-driven team while ensuring compliance and excellence in HR practices? We’re looking for a detail-oriented and people-focused Human Resources Representative to join our growing team in the home healthcare field. As an HR Representative, you will play a key role in supporting our field employees and maintaining compliance with New York State Department of Health regulations. From managing employee records to coordinating training and assisting with benefits, this position is ideal for someone who thrives in a fast-paced, people-centric environment. What You’ll Do * Maintain and update field employee records, ensuring compliance with DOH mandates * Conduct monthly follow-ups regarding employee medical compliance * Review and verify employee files pre- and post-orientation * Assist in coordinating in-service trainings and employee benefits administration * Participate in audits and reporting (e.g., I-9, CHRC, vendor audits) * Recommend disciplinary actions and process terminations when necessary * Issue employment verification letters * Support the HR team with various administrative duties as needed What You’ll BringWe’re looking for someone who is highly organized, service-oriented, and ready to thrive in a fast-paced, mission-driven environment. Required Skills & Experience: * Education: High school diploma or higher * Experience: Previous HR or healthcare experience preferred * Tech Savvy: Proficient in Microsoft Office Suite, HHA Exchange, and related software * Communication: Strong verbal and written communication skills * Organized: Excellent attention to detail and ability to manage multiple tasks * People Skills: Comfortable working with individuals from diverse backgrounds * Compliance Knowledge: Familiarity with NYS DOH regulations for licensed home care agencies * Bilingual: Fluent in Spanish/English Benefits: • Weekly pay with salary ranges from $22- $23 hourly., • Direct deposit, • Healthcare, dental, and vision insurance, • Paid time off and parental leave, • 401k, • Ongoing, in-depth training opportunities, • Meaningful work with clients who need your help, • Career growth and experience with an industry leader with 40+years of history in a high-demand fieldWhy Join Us?, • Be part of a growing company with a strong mission and a heart for the community, • Work alongside a collaborative, passionate team that values your contribution, • Help make a direct impact on the lives of clients and their families every dayIf you’re ready to join a team that’s redefining care in New York, apply today! The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information. Powered by JazzHR K2UBMukYoL

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/22/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey Please email the following to along with your availability for an interview: 1. Updated Resume-if you have not already done so, 2. Confirmation that you meet the BYOD requirements below, 3. All requested screenshots and information (listed in Steps 1–6) BYOD Equipment Requirements • Desktop or Laptop with Intel Core i5 or higher & 8GB RAM (NO Celeron; Pentium; MAC IOS), • Minimum 256GB hard drive, • Windows 10 or 11, • At least 1 USB Gen 2 or newer port (for wired headset), • RJ-45 wired internet connection to your router, • Wired headset with microphone (USB Gen 2 or newer preferred), • Video camera (needed for training), • No MacBooks, Chromebooks, iPads, or tablets, • Internet speed: Download 100 Mbps / Upload 10 Mbps (wired) Steps to Complete 2. Computer Processor Screenshot – Must show Intel Core i5 or better., 3. Smartphone Type – Reply with “Apple” or “Android.”, 4. Headset Photo – Must connect via USB Gen 2 or headphone jack., 5. Available Storage – Minimum 30GB free space., 6. Geographical Location – Name of nearest grocery store/gas station, cross street, park, and school district. Once you’ve gathered all the above, please send it in one email to for immediate review. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/22/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description The Belmont Family Service Center is a family support prevention program for families facing challenges which can impact the ability to parent their children. This program uses the Solution-Based Casework model of practice to provide comprehensive services for families. Reports To: Supervisor Location: 685 East 187th St. Bronx, NY 10458 Hours: 35 hours, (Non- Exempt) Our superstar candidate is: • Passionate about providing high quality services to families in child welfare within Community Districts 3, 6 & 10 in the Bronx., • A lifetime learner, continuously developing your clinical skills, • Dedicated to modeling strength-based, trauma-informed practice with families and colleagues. Direct Work with Families • Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of twelve (12) families., • Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences., • Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration., • Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry., • Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc., • Integrate the practices of SBC into every counseling session., • Ensure every child has been seen and properly assessed every month., • Provide appropriate casework contacts to meet the needs of the families; minimally twice a month., • Collaborate closely with ACS, service providers, schools, medical and mental health clinics, and other resources serving family members., • Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families., • Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions., • Attend and participate in Family Court hearings for families involved with ACS FSU., • Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed., • Participate in case consultation, continued SBC training, and the SBC certification process., • Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy., • Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes., • Bachelors Degree required, • Child welfare experience preferred, • Bilingual - English/Spanish preferred, • Must have strong organizational, interpersonal, and counseling skills, • Must be able to work at least 2 evenings per week to accommodate working families’ schedules, • Must have strong inquiry skills and ability to seek and share internal and external best practices, • Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective, • SBC trained and/or SBC certified a plus

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Scattered Site Housing Program provides 270 scattered site-housing units to HIV/AIDS Services Administration (HASA) clients. All the units are leased in the agency’s name. Sixty-seven units are dedicated for families and 203 units are for single individuals. The program has two components to assist clients succeed in housing, socials services and operations. Case management staff focusses on removing barriers to maintain medical care and achieve viral suppression by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focuses on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy. Position: Bilingual Spanish Case Manager Reports To: Assistant Program Manager Location: 19 Winthrop Street, Brooklyn NY 11225 What The Bilingual Spanish Case Manager Does: • The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment., • Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Escort clients to appointments (educational, medical, social service, etc.), • Assist clients in completing applications for benefits and entitlements and monitors outcome of process., • Collect all required documentation and create client files., • Conduct a minimum one home visit per month., • Report any repair issues to the Housing Specialist., • Monitor clients’ living conditions., • Meet required monthly projections., • Provide all required information for the completion of monthly program reports., • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Nx8laQGTGz

Job Description Organization Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: Under the supervision of the Supervisor, the Case Planner will be responsible for case intake, management of cases and providing service needs, in accordance with ACS standards and indicators and Rising Ground policy and procedure manual. Essential Functions · Responsible timely submission of all paperwork, completion of intakes as well as progress notes and all necessary paperwork · Coordinate all case management, referral and advocacy services for each family. · Develop resources for social services referrals, assessing, coordinating and evaluating preventive services needed by the family · Provide individual, family and group casework. · Maintain case records in an orderly fashion. · Home visits must take place weekly and may require case planner to walk up steps. Evening hours may be warranted for some cases. · Any other duties assigned by management. Qualifications · Bachelors degree or Masters Degree in Social Work or in related field · Good writing and oral communication skills; computer literate · 2-3 years experience in child welfare field strongly preferred · Excellent time management skills with the ability to meet deadlines in a timely manner while managing competing priorities · Bilingual, (preferably Spanish, French/Creole) to conduct case management for our families · Proficient use of Microsoft applications; knowledge of PROMIS/CONNX desired · Cultural awareness and sensitivity when serving clients that come from different backgrounds and walks of life EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment. Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 50lbs. Must be able to travel from the various locations and sites of Rising Ground.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The OCS IS117 Case Manager, in concert with the Community School Director and School Leadership Ensures that Mental Health services are provided to the Community. In Supervision with MH supervisors Responsible for timely and appropriate clinical support resources and referrals. Provide guidance, for assigned students and families to support their success in providing client care services. KEY ESSENTIAL FUNCTIONS • Promotes highly integrated and effective care, a one-CII culture, and adherence to agency values., • Maintains working relationships in the community to bring awareness and education to promote the agency’s services and provides consultation to representatives of other agencies by providing regular reports as needed., • Ensures confidentiality and maintenance of client records in compliance with HIPAA, Policies and Procedures and licensure regulations., • Maintains knowledge of program standards and policies as developed by the agency, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs., • Provides direct services as Case management supports attendance outreach, parent and student resources as well as build school community, • Create, maintain as well as integrate external partnerships into the school community, • Mental Health Supervisor and CSD Program Director, • Follow-up with students and with referral organizations regarding student contact and progress with referral organization, • Develop attendance improvement strategies in consultation with school personnel to assure that attendance services are in line with those projected in the school, • Obtain student attendance information for each student daily in order to initiate the tracking and documentation of each student in cohort, • Inform CSD (Director) DOE Counselor of students in need of referral services, • Provide all required information for daily/weekly/monthly/quarterly/semester/annual/academic year reports, • Support the Parent Coordinator, CSD and leadership in marketing materials for the program, • Reach out and market the program to the families/community in order to recruit students, • Support the Program Planning of School events (i.e family events, leadership activities), • Participate in meetings/conferences with parents, School Liaison, School-based Teams/personnel and teachers for continuous dialogue communication about student’s attendance, • Input student attendance data into automated database, • Through Partnership and Networking, Outreach to outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. as resources for students, • Conduct home visits, • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., • Conducts a psychosocial assessment to determine the individual needs of the client., • Carries an assigned caseload of residents/clients., • Performs all concrete casework requirements and referrals., • Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., • Resolves client incident reports and complaint reports as required., • Participates in all required consumer hearings and discharges., • Tracks client progress, make periodic report of each case, and analyze results of service plans., • Develops and implements a treatment plan; tracks progress and evaluates outcomes., • Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., • Participates in weekly supervision meetings for case and administrative consultation., • Handles emergencies as they arise; arranging for medical care or other services., • Attends agency or professional group seminars for on-going development., • Attends staff meetings as requested., • Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Preferred Education & Experience:, • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Case Manager is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Case Manager:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Case Manager (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Case Manager will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description TITLE: Outreach Worker DEPARTMENT: Youth and Community Development Services LOCATION: East New York, Brooklyn PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY: Full Time, $36,000-$39,000 Compensation based on job experience. This position is performance-based and is also contingent on funding availability DATE: September 2025 – June 2026 Schedule: Mon- Fri; Some Saturdays. Scheduling may vary due to the needs of the program. JOB SUMMARY: The outreach worker will work closely with families and Community School staff to support Community School Attendance Initiatives. The outreach worker will help support parents’ skills, parent-child relationships, family relationships, and parent-school communication to increase student attendance. The outreach worker is responsible for initiating and maintaining a regular and sustainable supportive relationship with high-risk families via home-based services. The outreach worker will ensure optimal academic, social, and emotional development of both parents and students. The outreach worker will work closely with the Community School Team (director, social worker, program coordinator, and tutor) to provide resources that will enhance the Community School. Staff members would need to have a working reliable computer. EDUCATION, EXPERIENCE, AND SKILL REQUIREMENT: • High school diploma required; Bachelor’s degree preferred, • Two years or more experience in the field of youth development, • Family outreach and home visit experience, • Excellent written and verbal communication skills, • Excellent documentation skills, • Facility to motivate others toward achieving goals, • Ability to develop alliances with high-risk and difficult-to-engage youth and families, • Knowledge of community resources and counseling practices with high-risk populations, • Outstanding collaborative skills, • Create and maintain a thorough written record of assessments, attendance outreach efforts and all required documentation, • Work collaboratively with community resources to establish timely and effective referral processes, • Maintain ongoing open communication with school principal, parents, and school-based staff, • Through home visits, engage families and develop relationships between school and families of students identified as the targeted population (At-risk and chronically absent students). (Minimum 3 home visits per week)., • Partnering with families to create family goal plans that increase student attendance and enhance parent and child well being, • Maintain written records of home visits, family goals, and all required documentation, • Implement “Success Mentors” program to improve attendance initiatives. Success mentors are the most successful strategy for combating chronic absence. Success Mentors are caring adults (or peers) who mentor chronically absent students to identify the barriers preventing them from attending school each day., • Assign “Success Mentors” to chronically absent students. Help Success Mentors understand that any topic is worth discussing! The idea is not for a Success Mentor to have the answers, but for the mentee to talk about and explore ideas., • Implement attendance incentive programs. Hold award ceremonies for improved attendance, create an attendance going culture, and manage incentive programs (ex. trips, gifts, shirts)., • Work collaboratively with school and community to support school environment, bring in resources and advocate for families when necessary, • Refer participants to social worker for counseling to support with crisis intervention and safety planning, • Participate in ongoing efforts to advocate for program needs via community coalition building and via administering feedback surveys and program assessments, • Seek partnership opportunities and bring in at least 3 new partners a year to leverage resources to support programs, • Work closely with social worker, tutor, and case manager to support targeted student needs, • Attend all required department/ agency meetings and/or trainings, • Perform other duties as assigned by the Community School Director and/ or Community School Assistant Director Equal Opportunity Employer (EOE) HOW TO APPLY Please send cover letter and resume to Jennifer O’Brien, Community School Director at . List “Outreach Worker Position” in the subject line. Also, provide three professional references that can be contacted (at least one should be a former supervisor). Please, no phone calls. *Community members from East New York and the greater Brooklyn area are strongly encouraged to apply for this position.

Job Description Job Title: Case Planner, Green House Reports to: Program Director & Social Service Supervisor Location: 2190 University Avenue, Bronx, NY 10453 Hours: 35 Hours/Week; Non-Exempt Position requires staff to be on-site. Hybrid schedules are based on program needs and at the leadership's discretion. Salary Range: 50k-55k based on education and relevant experience Job Summary: In the context of child-centered, family-focused practice to promote permanency, safety and wellbeing, and to reduce length of stay in foster care, the Case Planner provides comprehensive casework services for both youth and families. The Case Planner provides all case management services and ensures that all ACS mandates are met. Casework delivery is to be consistent with Good Shepherd Services’ philosophy and within city and state mandates. Major Duties: • Maintain primary case planning responsibility for 15 - 20 cases in collaboration with the social worker and permanency worker., • Establish immediate contact with families to provide information about the program., • Conduct home visits with families/significant others of youth after admission for observation, monitoring purposes and to facilitate reconciliation, reunification and permanency., • Assess homes for diagnostic purposes to ensure the safety of youth and family while at home and complete home safety assessments., • Facilitate family visits, including visits with siblings in foster care., • Attend court and permanency hearings., • Write FASPs and Permanency Hearing Reports., • Manage case load of AWOL and suspended payment youth., • Obtain warrants for all AWOL youth., • Be available on-call as needed, • Develop community relationships and communicate with all collaterals, including ACS., • In collaboration with the social worker, work with full treatment team, family and youth to develop the most appropriate permanency plan with emphasis on lasting family connections and/or other permanent caring connections in the community., • Attend treatment team meetings, service plan reviews and FTCs; provide relevant input., • Maintain appropriate and relevant documentation of all contacts and events., • Perform other duties as assigned. Attend all program events. Help prepare/clean-up for events., • Promote the use of the Missouri Approach within the program., • Effectively use and practice the Sanctuary Model tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences and self care in the department/program to create a non violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non violent and trauma sensitive culture., • Bachelor’s degree required., • Experience working with families and adolescents in the child welfare system required., • Must be able to establish working relationships with participants in need of supportive services., • Must have working knowledge of Connections., • Must have excellent verbal and written communication skills., • Ability to work flexible hours, including two evenings., • Ability to use public transportation to travel throughout New York City., • Must be able to utilize the program’s chosen behavior management and de-escalation method., • Must have a commitment to the GSS approach of youth and family development and trauma informed practice and ACS Principles to promote safety, permanency and well-being., • Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective., • Bilingual English/Spanish preferred., • Valid NYS Driver’s License strongly preferred. Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Via Vyse is a building which was developed and is operated by Dunn Development Corp., a private developer. is a newly constructed residential building located in the East Morrisiana section of New York City. This new construction is approximately 102,000 square foot within a 12-story elevator building located at 1812 Vyse Avenue in The Bronx. The project has 121 residential dwelling units, one of which will be a superintendent's unit. The unit distribution is 46 studios, with the remainder being one and two bedroom units. CAMBA, Inc. is the on-site services provider at Via Vyse. Sixty one apartments, 51% of the units in the building, will be master leased by CAMBA and will house chronically homeless single adults and families who, the head of households, are diagnosed with chronic health conditions. The remaining 59 units are occupied by community residents, who may require some services. Position: Bilingual (Spanish) Case Manager Reports To: Program Manger Location: 1812 Vyse Avenue Bronx, NY 10460 What The Bilingual (Spanish) Case Manager Does: • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Conduct group sessions and/or workshops to assist tenants with independent living skills., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building), • May schedule appointments for tenant with referral organizations., • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf., • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • May evaluate actual living conditions of tenants through home visits. Minimum Education/Experience Required: • Bachelor's degree (e. g., B.A., B.S.W.) and two years of applicable experience. Other Requirements: • Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance., • Ability to maintain fingerprint clearance throughout the duration of employment., • Flexible hours may be needed occasionally to provide shift coverage until 8 pm. Compensation: $45,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR GoJ9wYpPnn

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Trinity Financial has developed and CAMBA will provide on-site support services at Van Dyke III, a 180 unit supportive/affordable housing development for individuals and families. Van Dyke III will be located on the campus of Van Dyke Houses, a NYCHA-owned public housing development in the Brownsville neighborhood in Brooklyn. The Van Dyke facility will provide 54 units for New York/New York III formerly homeless families under NYC 15/15. The remaining 126 units will provide housing for low-income households, including a live-in superintendent. CAMBA will have a full on-site office suite and offer case management to promote healthy living, connection to medical, mental health and substance treatment, and assisting tenants to access and maintain public benefits; computer trainings and resume workshops within the on-site computer library; financial literacy programs; access and referral services to other CAMBA programs and local organizations and service providers; community-building activities to help integrate the tenants; and additional supports as needed to help tenants succeed and remain stably housed. Position: Bilingual Case Manager Reports To: Program Manager Location: 405 Dumont Avenue, Brooklyn, NY 11207 What The Bilingual Case Manager Does: • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for tenant with referral organizations., • May escort tenants to appointments (educational, medical, social service, etc.), • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf., • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • May evaluate actual living conditions of tenants through home visits., • May prepare marketing materials for the program., • May prescreen tenants over the telephone for eligibility and may schedule intake appointments., • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report., • Flexible hours may be needed occasionally to provide shift coverage until 8 pm. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR KdMQVfYVsJ

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job DescriptionSalary: 50-52K Founded in 1895, Hudson Guilds mission is to create and sustain a strong, effective community that acknowledges & responds to the potential, achievements & interdependence of its diverse members. Rooted in and primarily focused on Chelsea and the west side of Manhattan, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority focus on those in economic need.Our bedrock programs education, nutrition, counseling, work readiness, art help youth, older adults & families make progress on their goals, and keep our neighborhood strong. Learn more at HudsonGuild.org. Hudson Guild is seeking a passionate Bilingual Case Manager for our Naturally Occurring Retirement Community (NORC) program. We are seeking an individual who is organized, caring and has a respect for diversity, including culture, ethnicity and sexual orientation. POSITION OVERVIEW: Under the supervision of the Assistant Director, the Bilingual Case Manager will provide case management assistance and must possess strong working knowledge of government entitlement and social services systems. REQUIRED QUALIFICATIONS:Bachelors degree in human services, Social Work or other related field; 1 to 2 years experience in the health and human service field, including services in long-term services and supports. Knowledge of resource and benefit programs, excellent organizational, communication, outreach, and advocacy skills and the ability to work as a team. Flexibility to work some evening hours and weekends. The Bilingual Case Manager must have proficiency in google suites, Microsoft office and the ability to build reports and analyze data. He/She/They must possess excellent time management, attention to detail, organizational and communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Provide services ranging from concrete services (benefits and entitlements), to case assistance and case management, group programming, advocacy, resources and referrals * Conduct intakes, screenings and needs assessments as assigned * Facilitate support groups as assigned by supervisor * Assist participants with case management and assistance needs * Provide information and make referrals/provide linkages to other appropriate services * Maintain, and complete timely case records for all participants in "STARS" Peerplace database including progress notes, case contacts and all case summaries, and produce monthly reports * Comply with all funder service standards and contract requirements * Participate in case presentations, staff meetings, field visits and regular training * Submit work schedules and statistics in a timely manner as required * Keep supervisor abreast on an ongoing basis and in supervisory meetings of outstanding work priorities * Participate in community-building activities sponsored by program and agency and encourage participants to support these activities * Willingness to work a flexible schedule, including some weekend and/or evening hours as necessary * Be available to work on either Thanksgiving Day or Christmas Day, to be decided in consultation with the Director, as well as other holidays and special events as necessary * Be aware of programmatic targets and goals and work towards these in all activities provided to participants * Engage in professional development and apply learned knowledge towards using evidence-based best practices * Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process * Maintain cooperative, supportive relationships with Hartley House and Hudson Guild and programs/employees * Perform other tasks as assigned WORKING CONDITIONS: Typical office setting that will require travel between office and clients home, and possible multiple sites consistent with a community center environment. PHYSICAL REQUIREMENTS: Position requires frequent communication with participants, management, and staff. Remain in a stationary position, as well as operate a computer and other office machinery, such as phone and copy machine. Occasionally lift up to 20 lbs. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan Hudson Guild is an Equal Opportunity Employer.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our outreach team cavasses the Bronx 24 hours a day, 7 days a week, 365 days a year to identify and engage street homeless to connect them to services, with the ultimate goal of ending their homelessness. BronxWorks is hiring Outreach Workers for the for the Homeless Outreach Team Program. RESPONSIBILITIES • Conduct persistent and compassionate outreach as part of a two-person team, • Engage and build rapport with chronically street homeless individuals in the Bronx, • Drive agency vehicles for mobile outreach work and to transport clients, • Support licensed clinicians with mobile medical outreach, • Maintain familiarity with social services and resources available within the agency and in the community; provide referrals as appropriate, • Document all interactions with clients, • Perform additional duties as assigned, • High school diploma or equivalent, • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points, • Bilingual/ multilingual preferred, but not required, • Proficiency with computers, common office equipment, and basic typing skills, • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of | mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work INHGH

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks is hiring a Case Manager for the Homeless Outreach Team (HOT) program. BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our outreach team provides mobile case management services to a caseload of over 400 chronically street homeless adults, with the ultimate goal of ending their homelessness. RESPONSIBILITIES • Independently manage a caseload, • Conduct comprehensive intake assessments, • Conduct regular field visits to engage and build rapport with chronically homeless individuals, • Work with clients to develop goals and service plans, • Provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing, • Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals, • Maintain familiarity with social services and resources available both on-site and in the community, • Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required, • Attend regular supervision sessions with direct supervisor, • Drive agency vehicle to and from client locations and appointments, • Bachelor’s degree in social work or a related field of study, • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points, • One-year of case management or related work experience preferred, • Ability to engage and build rapport with populations with high support needs, • Strong oral and written communication skills, • Detail-oriented and resourceful with strong time management and organizational skills, • Proficiency in Microsoft Office suite and other standard business technology, • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, bend and retrieve objects and/or documents, and to stand, walk, or sit for long periods of time., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work INHGH

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kensington Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 64 families who are in a transitional residence program for homeless families with the goal of moving them to permanent housing. Each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility. Homeless families are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing. The five story facility has 4 floors plus a basement with rooms of various sizes, common areas and provides on-site security and social services. Position: Spanish Bilingual Case Manager Reports To: Assistant Program Manager Location: 385 McDonald Avenue, Brooklyn, NY 11218 What The Spanish Bilingual Case Manager Does: • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • Spanish Bi-lingual Required, • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • May be required to become First Aid/CPR certified. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR hJT4jglyjW

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Program Director, the Family Specialist will provide a range of culturally competent; family-centered services that support families participating in the program with healthy lifestyle goals to empower the parent-child relationship, family support systems and community integration. Family Specialist is responsible for providing office and/or support services to families including: intake and assessment; goal planning to facilitate independence and family stability; provide support and education to promote positive parent-child interaction and healthy growth and development; and coordinate with other providers for service needs, referrals and goal planning. KEY ESSENTIAL FUNCTIONS • Assess social and psychological needs of families and children and the educational needs of children living at home., • Conduct family sessions on a monthly basis., • Assess, develop and coordinate services to families and children., • Refer families to appropriate resources, including treatment providers (for medical, mental health and dental care), child care and educational resources., • Monitor school performance of children, by communicating regularly with teachers and other educational professionals., • Create and lead psycho-educational workshops for families on topics such as child rearing, nutrition, health, and mental health., • Provide crisis intervention to prevent escalation of high-risk behavior, relapse, hospitalization, and other negative outcomes., • Acts as a liaison between families and community agencies/referrals, including Administration of Children Services (ACS)., • Ensure that families receive safe, effective, family-centered, timely, efficient, and equitable service., • Carry a case load; specific number to be determined; and meet with caseload clients on a weekly basis., • Maintain program case files and other records as “audit-ready” at all times as required by program funding sources, including but not limited to progress notes, individualized family service plans and psychosocial assessments specific to the family unit., • Utilize a strengths-based approach; maintain non-judgmental and unbiased approach., • Facilitate individual, group, and dyadic counseling sessions., • Work collaboratively with other program staff to develop and conduct parent education activities, family activities, and parent meetings; encourage parents to attend planned activities and meetings, • Associates Degree required with a combination of relevant experience to client population., • Bachelor’s Degree preferred., • 1-3 years’ experience working with the target population., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion, • Must be able to multi task with strong organization sills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity., • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. Strengthening Families, Empowering Futures - The BronxWorks Family Enrichment Program partners with families in the South Bronx to create safer, more nurturing home environments. Our goal is to help families thrive—together. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a case load for a diverse client population., • Monitor and document client progress toward service plan goals., • Document all interactions with, or on behalf of, clients., • Maintain familiarity with program resources available on- and off-site., • Provide group counseling as assigned by the program director., • Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers., • Conduct regular case conferences with clients and service providers as required., • Complete program reports on a monthly basis, or more frequently as required., • Report to, and meet with, supervisor on a monthly basis., • Conduct home visits and other field work, as required., • Provides preventive case management services to a caseload of families., • Conducts a minimum of two monthly casework contacts - at home, in the office and in the field, according to contractual mandates and case circumstances., • Maintain Contacts Grids, document all contacts and Family Team Conferences in PROMIS, all progress notes and FASPs in Connections and offline as necessary., • Schedule and attend, actively participate and document FTCs (including Elevated Risk Conferences and Child Safety Conferences)., • Assess family needs on an ongoing basis, recommend and implement referrals support services., • Be available as necessary weekdays before 9am and after 5pm, and on weekends, to accommodate family's availability for casework contacts., • Complete substantive safety and risk assessments during each contact with the family for every child and throughout the life of each case., • Engage in ongoing training to strengthen skills and practice., • Bachelor degree in social work or another related field of study., • A minimum of one year of relevant professional work experience preferred., • Strong oral and written communication, time management and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. #INHGH

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES • Help participants to navigate digital technologies and troubleshoot when challenges arise., • Work with each participant to identify interests and strengths., • Work with each participant to develop an Individual Service Plan (ISP)., • Help participants develop skills to improve study habits, social skills, and time management., • Interact with participants on an on-going basis, be able to demonstrate positive impacts of counseling on attendance, retention and academic achievement addressing participants’ needs and documenting each, • interaction with a participant in DYCD’s Participant Tracking System (PTS)., • Help participants to develop skills to improve study habits, social skills and time management., • Visit different job sites., • Enter case notes and student’ information into PTS., • Help participants to apply for benefits, if needed., • Provide resources needed, with specific action steps taken to assist with any necessary referrals, if needed., • It is anticipated that counseling will be an integral part of literacy programming and will have a positive impact on participants’ academic, social, emotional, and personal development., • The counselor is expected to have a bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing or an associate degree in human services (or currently enrolled in college), plus 3 years of relevant experience., • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work, • ‘TB Test required with the first 120 days of employment’ for Shelters and Homeless Outreach programs BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact HR Benefits.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking one Case Manager to join a diverse and enthusiastic team at Park Haven, a supportive housing program located in South Bronx. Park Haven provides on-site case management services and permanent housing to 50 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate will understand the Housing First model and will work comprehensively with their caseload to work on various tasks that include, but are not limited to, conducting home visits, escorts in the field to various appointments, and completing all necessary documentation in a timely manner. Work schedule is Mon-Fri 9am-5pm.All interested applicants must complete the application on our agency website at . RESPONSIBILITIES • Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history., • Monitor and document client progress towards Treatment plan goals., • Conduct regular case conferences with clients and service providers as needed., • Conduct monthly home visits for caseload and field work with clients when needed., • Assist with managing and directing all walk-in clients., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff., • Completing ongoing Treatment Plans and Assessments for caseload., • Coordinate and connect clients to a variety of medical, mental health and behavioral health physicians and services., • Assessing ongoing eligibility for various entitlements and resources for caseload., • Meeting monthly reporting requirements including timely documentation and engagement with full caseload., • Assisting clients with Representative Payee services including budgeting and financial education., • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Bachelor’s degree in social work or another related field of study., • One year of case management or relevant work experience preferred., • Engagement and detailed oriented skills are essential., • Proficiency in Microsoft Office suite and other standard business technology is required., • Strong oral and written communication, time management and organizational skills are necessary., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Excellent organizational and teambuilding skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHGH

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. The Brook Supportive Housing Program has opportunities for Case Managers to join an established multidisciplinary team. The Brook permanently houses 189 residents; the majority are formerly street homeless and have serious mental and medical conditions (including HIV/AIDS) and substance misuse challenges. Case Managers are integral to our team and are responsible for helping chronically homeless individuals transition into permanent housing with supportive services. Case Managers provide intensive case management services and referrals for medical care, psychiatric care, community living skills, financial management, and substance abuse treatment. Case Managers assist our residents with a wide range of activities to develop daily living skills and referrals as well as help the residents stabilize mentally, medically, and socially. The Brook provides a high level of support to its staff. Weekly and monthly supervision is provided, as are multidisciplinary rounds and meetings with our medical and psychiatric providers. Some evenings and weekends are required. Spanish Bilingual preferred but not required. An ideal candidate can demonstrate ability to work in partnership with residents from a strengths-based perspective, overcoming stigma, and navigating complex systems. Additionally, the ideal candidate can adapt to an active environment, is exceptional with time management, has strong writing and communications skills, exhibits excellent attention to detail and remains a team player. RESPONSIBILITIES • Maintaining a caseload of 14-18 individuals with chronic homelessness history., • Monitor and document client progress towards Treatment plan goals., • Conduct regular case conferences with clients and service providers as needed., • Conduct monthly home visits for caseload and field work with clients when needed., • Assist with managing and directing all walk-in clients., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff., • Opportunities for clinical work through intensive case management, crisis counseling and substance abuse counseling., • Opportunities to provide group counseling., • Opportunities to earn LCSW and LMCH qualifying licensing hours., • Completing ongoing Treatment Plans and Assessments for caseload., • Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services., • Assessing ongoing eligibility for various entitlements and resources for caseload., • Meeting monthly reporting requirements including timely documentation and engagement with full caseload., • Assisting clients with Representative Payee services including budgeting and financial education., • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Bachelor’s degree in social work or another related field of study., • One year of case management or relevant work experience preferred., • Engagement and detailed oriented skills are essential., • Proficiency in Microsoft Office suite and other standard business technology is required., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHGH

Job Description We are looking for a dynamic and compassionate Case Planner to join our team. In this role you will work towards timely permanency planning for children and youth in foster care. Reports to: Foster Care Supervisor Location: 7 West Burnside Avenue, Bronx, New York 10453 Hours: 35 Hours / Week; Non-Exempt - Position requires in office hours and field visits. Hybrid schedules are based on program needs and leadership discretion. Salary Range: 50k-55K based on relevant experience and education. Major Duties: • Assess and monitor for safety and risk., • Establish immediate contact with families of the children who are placed into our care, and with their foster families., • Conduct required casework contacts with the child, parent, foster parent and collateral contacts (schools, service providers, medical personnel, mental health practitioners, and substance abuse counselors). Make assessment-based referrals as necessary to meet the needs of the child and/or parent., • Visit family and child, as often as mandated and/or necessary to gather social history, to assess family strengths and concerns, and to assess existing problems in relation to the reason for placement., • Coordinate and supervise all visits between the family and child along with separate sibling visits., • Share responsibilities with agency team for the permanency planning of each child., • Locate resources and make referrals to any resource that would provide aid to the family and child., • Evaluate child’s adjustment in foster home and monitor educational and behavioral performance at home and in school., • Monitor foster parents in terms of their ability to meet the needs of the child in their home, and make recommendations regarding future use of the home, in conjunction with the Home finding Department., • Adherence to the KEEP (Keeping Foster and Kinship Parents Supported and Trained), PTC (Parenting Through Change) and YDSC (Youth Development Skills Coaching) manuals., • Make efficient and creative use of training manuals., • Capacity to work within the fidelity guidelines of the KEEP/PTC interventions while delivering the material in the manner that appeals to the needs of individual parents and youth., • Support and counsel foster parents in their efforts to care for the child and include them in the development of the goals and tasks., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Make all court appearances and testimony including permanency hearings., • Participate in Family Team Conferences, including but not limited to the placement preservation, reunification/discharge, goal changes and permanency planning conferences. Attend all necessary meetings, functions, workshop, etc. as required by the agency., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Progress notes are to be completed and submitted preferably within one day of the event but no later than the end of the given week of the event., • FASP and Permanency Hearing Report will be submitted on the internal date for review provided by the agency's compliance department., • Collaborate closely with team members., • Conduct Group facilitation of Keep and PTC groups with parents and foster parents., • Ability to enhance communication among parent group members to promote skill development and social networking., • Review KEEP/PTC feedback and practice strategies with families., • Collaborate closely with Youth Skill Trainers, monitor their interactions with youth., • Documents according to developer’s standards, each interaction and visit., • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, when applicable, in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment, • Utilize Solution Based Casework in casework practice., • Implement Solution Based Casework model of casework practice within the department/program., • Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration., • Actively participate in case consultation, continued SBC training and the SBC certification process., • Bachelor’s Degree in related field required;, • MSW or at least one year related experience preferred., • Must be able to establish working relationships with clients in need of counseling and supportive services., • Must be able to effectively engage parents., • Ability to apply theory of change., • Willingness to facilitate groups with parents and foster parents., • Ability to work cooperatively with their agency supervisor(s), KEEP, PTC, and YDSC consultants, ACS and other team members., • Excellent written and verbal skills necessary., • Bilingual English/Spanish preferred., • Some evenings may be required Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description About Rising Ground: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. We recognize that systemic injustices disproportionately affect marginalized communities, and we are committed to dismantling these barriers through restorative, survivor-centered practices. Our Home+ Program is a direct response to the housing instability that survivors of domestic and gender-based violence face, ensuring they have the resources, support, and autonomy to remain safely housed. Position Summary: The Home+ Case Manager plays a vital role in providing trauma-informed, survivor-centered case management for individuals impacted by IPV and GBV. This position supports survivors in navigating complex systems including housing, financial resources, legal services, and safety planning to empower them to remain safely housed or transition to stable housing. We are seeking a passionate advocate who is deeply committed to social justice, anti-oppressive practices, and healing-centered engagement. The ideal candidate will approach their work through a racial, economic, and gender justice lens, recognizing the structural barriers that impact survivors' ability to access safety and stability. The position will report to our Rising Ground hub in Harlem, Manhattan. This position may require candidate to occasionally work from Manhattan Family Justice Center. What You’ll Do · Provide compassionate, survivor-centered case management to a caseload of 25-30 clients at any given time and serve at least 100 clients annually. · Conduct comprehensive intake assessments, identifying each client’s safety, housing, and financial needs. · Develop individualized service plans rooted in client autonomy, self-determination, and harm reduction. · Support survivors in navigating housing-related challenges, including public assistance applications, relocation planning, and financial aid. · Provide crisis intervention, emotional support, and safety planning, ensuring services are trauma-informed and culturally responsive. · Advocate for survivors in interactions with landlords, public assistance programs, healthcare systems, and legal services. · Facilitate access to flexible funding for housing stabilization, emergency needs, and economic empowerment. · Assist survivors in accessing the Office of Victims’ Services (OVS) compensation program and other financial assistance resources. · Connect clients to community-based organizations for legal advocacy, financial literacy, employment support, and mental health services. · Develop and maintain strong referral pathways to ensure clients have access to a broad range of housing, legal, and economic support services. · Engage in community outreach to increase awareness of Home+ services, especially among underserved survivors, including BIPOC, LGBTQ+, immigrant, and justice-involved individuals. · Advocate for systemic change by addressing structural barriers that disproportionately impact survivors from marginalized communities. · Work collaboratively with city agencies, grassroots organizations, and social justice groups to improve access to survivor-centered resources. · Maintain accurate and confidential client records in compliance with HIPAA, VAWA, and other relevant privacy laws. · Document client interactions, financial assistance allocations, and service outcomes in the program’s case management system. · Regularly assess program impact and participate in continuous quality improvement efforts to enhance service delivery. · Work closely with the Home+ Coordinator and Program Supervisor to ensure that survivors receive holistic and culturally relevant support. · Participate in weekly supervision, case conferences, and training sessions focused on trauma-informed care, restorative justice, and anti-oppressive practice. Qualifications · Bachelor’s degree in social work, psychology, human services, or related field preferred (Master’s degree a plus). · At least two (2) years of experience providing case management, advocacy, or direct services to survivors of trauma, violence, or systemic oppression. · Deep understanding of the intersections of domestic violence, gender-based violence, housing instability, economic justice, and systemic oppression. · Experience working with diverse populations, including BIPOC, LGBTQ+, immigrant, and justice-involved communities. · Strong knowledge of NYC housing systems, public benefits, emergency financial assistance programs, and legal advocacy resources. · Commitment to anti-oppressive, harm reduction, and restorative justice approaches. · Ability to work independently and collaboratively within a team and across disciplines. · Excellent organizational, communication, and crisis intervention skills. · Bilingual (Spanish, Mandarin, Haitian Creole, or another language) preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: · Hybrid (in-office and remote) with flexibility to meet clients in community settings or conduct virtual support sessions. · Ability to travel within the assigned borough to engage with survivors and community partners. Position Type/Expected Hours of Work: · Full-time position (35 hours per week), Monday–Friday, 9 AM–5 PM. · Flexibility to work evenings and weekends as needed to accommodate survivors’ schedules. Additional Requirements: · Authorized to work in the U.S. · Ability to work in-person in Harlem, Manhattan, NYC for at least 3 days or more per week. · Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary State Farm Insurance Agent located in Harlem, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for the Linda Burchett Insurance Agency Inc, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This is a part-time position. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission, • Valuable experience, • Growth potential/Opportunity for advancement within my agency, • 401K MatchingRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Follow up with customers for outstanding items, • Handle service calls, billing and payments, • Professional, clear voice over the phone, • Bilingual - Spanish preferredIf you are motivated to succeed and can see yourself in this part time role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Salary plus commission/bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.Requirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Interest in marketing products and services based on customer needs, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • People-oriented, • Self-motivated, • Detail oriented, • Dedicated to customer service, • Ability to work in a team environment, • Achieve mutually agreed upon marketing goals, • Bilingual - Spanish required, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain) Flexible work from home options available.

Job DescriptionJob description We invite you to apply your energy, skills, and abilities to work in this exciting and entrepreneurial atmosphere as a vital team member dedicated to offering our patients the best possible care. We are looking for a skilled Marketer who is eager to hit the ground running. The ideal candidate for this position is one that is bilingual in English and Spanish. Responsibilities: Generating referrals for home health by building relationships with physicians, long-term care, independent and assisted living facilities, and other community resources. Conducting market analysis; and developing sales strategy, goals, and plans. Conducting sales calls and evaluating results and effectiveness of sales activity Supporting business development activities and helping to establish strong relationships with new and existing referral sources. Qualification • Minimum of a Bachelor’s Degree., • At least two years of recent sales experience in the healthcare industry, preferably in home healthcare., • Bilingual fluency in both English and Spanish, • Formal sales training., • Proven ability to develop and implement a sales and marketing plan., • Evidence of achieving referral goals within the market., • Excellent planning, organization, and presentation skills are critical., • The ideal candidate will have established healthcare contacts and be able to network in the community readily. Job Type: Full-time Pay: From $23.00 per hour Benefits: • Dental insurance, • Health insurance, • Paid time off Schedule: • Monday to Friday Education: • Bachelor's (Required) Experience: • Home Healthcare: 2 years (Required), • Marketing: 2 years (Required) Language: • Spanish (Required) Ability to Commute: • Brooklyn, NY (Required) Ability to Relocate: • Brooklyn, NY: Relocate before starting work (Required) Work Location: In person

Job DescriptionSalary: $20.16/hr Project FINDs mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: . Job Summary: TheAdministrative Assistant for Hamilton OACwill assist the Program Director with administrative duties within the site, including data entry related to programs and meal service and documentation for information and referral units. Additionally, the individual will help support logistics associated with lunch distribution and programming offerings within the Center. Responsibilities include: • Inputs statical data into STARS and Jotform database systems., • Conducts participant registration/re-registration., • Assigns and distributes DFTA ID tags., • Greets and scans senior center participants for meals and programs., • Answers in-person and telephone inquiries and refers/troubleshoots calls as needed., • Collects and processes senior center contributions., • Maintains senior center records, including sign-in sheets., • Maintains file of PIFs and ensures Program Director signs off weekly., • Distributes senior center program materials., • Performs light clerical duties such as filing, copying, organizing, etc., • Information & Referral - able to search the internet to help members find services they need., • Assist with creation and submission of monthly newsletters., • Create program flyers as needed., • Performs other relevant duties as assigned by the Program Director or Program Coordinator., • Participate in providing site coverage as needed. Qualifications: • High school diploma or equivalent with a minimum of 2 years of relative experience., • Ability to read, write, and speak English., • Bilingual candidates are strongly encouraged to apply., • Computer skills and ability to work with a diverse aging population., • Good organizational skills, time management, and interpersonal skills., • Proficiency in Microsoft suite or Microsoft programs., • Must work well with others and promote teamwork., • Must possess excellent customer service skills., • Canva experience a plus. Schedule: Monday-Friday from 9am-5pm (35 hours per week). Please note this position requires the availability and flexibility to occasionally work some weekends and holidays. Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job DescriptionSalary: $22 - $24 Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title: Home Care Staffing Coordinator Location: Full-time Monday-Friday 9 am-5 pm on-site in Brooklyn, NY Position summary: The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHA eXchange, • Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: • High School diploma/ GED equivalent, • Knowledge of HHA eXchange is highly preferred, • Bilingual Fluency in Spanish or Creole, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Compensation & Benefits: • Hourly Rate: $22 - $24, • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job DescriptionSalary: $140,000 - $150,000 About The Brotherhood Sister Sol (BroSis): The Brotherhood Sister Sol(BroSis) is a social justice youth development organization that since 1995 has been a place where Black and Latinx youth claim the power of their history, identity, and community to build the future they want to see. By educating, organizing, and training, we challenge inequity and create opportunity for all. BroSis provides holistic and long-term support services to youth between the ages of eight and twenty-two. BroSis offers wrap-around evidence-based programming such as four-six year rites of passage programming, thorough five-day-a-week after-school care, school and home counseling, summer camps, job training, college preparation, employment opportunities, community organizing training, and month-long international study programs to Africa and Latin America. Based in Harlem, NY, but with a national reach, we publish assorted curricula and collections of our members writings; train educators nationwide on our approach; and organize and advocate for social change. BroSis has earned national recognition for our evidence-based model, receiving an array of awards and funding from a host of national funders, including Marlene Nathan Meyerson Foundation, Charles Hayden Foundation, Cabrini Health Foundation, Kraft Heinz, New York Community Trust, Comic Relief/Red Nose Day, Trinity Church, William Stamps Farish Foundation, and more. The organization has over 50 full-time staff, serves thousands throughout New York City, and has a $11 million dollar operating budget. In addition, we have moved into our new building - a 22,000 square foot state-of-the-art beacon for youth development. It is an exciting period of organizational growth and increased impact in our community and beyond. POSITION SUMMARY: The Brotherhood Sister Sol (BroSis) is seeking a visionary, experienced leader to serve as our Director of Arts and Organizing. This senior role will lead two of our signature youth programsThe Liberation Program (LP) and After School Teen Enrichment Program (ASTEP)at the intersection of arts, culture, political education, and social justice. The Director - Arts and Organizing is a key leadership position responsible for overseeing the strategic direction, development, and day-to-day management of BroSiss Liberation Program and ASTEP. This senior leadership position works collaboratively with the Associate Executive Director of Programming, the Director of Programming and the Director of College, Careers and Wellness to manage all elements of youth programming at BroSis. This role involves program design, staff supervision, partnership cultivation, budget oversight, programmatic leadership and alignment with our mission and organizational goals. The Director will ensure both the LP and ASTEP programs reflect BroSiss holistic, justice-centered approach to youth development. These programs empower young people through artistic expression, social justice organizing, and enrichment opportunities. Moreover, as a seasoned organizer, they coach LP staff to facilitate, catalyze, and advance internal campaigns and activism projects while representing BroSis in longstanding coalitions and partnerships. Working closely with and alongside both our larger organizing team, they will engage and develop youth and community to achieve the overall success of the program. The role provides leadership, general oversight and coordination to all youth organizing efforts at BroSis. RESPONSIBILITIES: • Leadership & Oversight: Direct the vision and strategy of both the Liberation Program and ASTEP, ensuring alignment with BroSiss mission and values. Serve on the Senior Leaderhip Team. Collaborate with other Program Directors to support the overall development of BroSis youth programming., • Program Design & Management: Develop and oversee programming, curriculum, events, and campaigns that integrate the arts with youth organizing, cultural education, and social justice advocacy., • Staff Supervision: Lead, mentor, coach and support program staff, fostering a culture of collaboration, accountability, and continuous learning., • Youth Engagement: Ensure programs center the voices, leadership, and lived experiences of Black and Latinx youth., • Partnership & Collaboration: Cultivate relationships with artists, community organizations, educators, and cultural institutions to enhance programming and expand impact., • Budget & Administration: Manage program budgets, contribute to fundraising efforts, and ensure compliance with internal and external reporting requirements. EXPERIENCE, PERSONAL REQUIREMENTS, & SKILL SET: • Bachelors Degree, • Masters Degree a plus, • Minimum 15 years of experience managing youth programming in the arts, with a demonstrated track record of culturally relevant, creative programming., • Minimum 10 years of experience as a community organizer, with a deep understanding of grassroots movements, political education, and systemic change., • At least 10 years of experience managing staff, including hiring, supervision, and professional development., • Demonstrated ability to lead multi-faceted programs and teams in a mission-driven organization., • Deep commitment to racial, gender, and economic justice, and to empowering Black and Latinx youth., • Strong communication, facilitation, and organizational skills., • Ability to thrive in a fast-paced, collaborative, and youth-centered environment., • Bilingual/Multilingual is a plus BENEFITS: At The Brotherhood Sister Sol, we offer competitive salaries with a comprehensive benefits package including, employer funded health, dental, vision, and life insurance, 3% employer contribution to 403(b) retirement account. Staff are entitled to four weeks' vacation; as well as quarterly personal days; and office closure during Winter Break that is approximately 8 vacation days in addition to Christmas and New Year's Day as well as 9 additional paid holidays and 8 sick days; equating to about 10 weeks of PTO per annum. As The Brotherhood Sister Sol is a youth development organization, we work closely with young people and children. The safety of our children, their families, and our community is paramount, and we have instituted a policy that all staff must be fully vaccinated by the start date of this position. If there is a medical or religious reason for an exemption from vaccination, this can be presented and will be considered. BroSis offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $140,000 to $150,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges. APPLY: Email resume and detailed cover letter to brotherhoodsistersol.bamboohr.com/careers

Job Description Founded in 1974, Community Access celebrates its 50th Anniversary as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, East Village Access—a PROS program, Peer driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns. The Housing department provides licensed transitional residential programs for individuals moving from institutions into the community as well as permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents. Services are geared towards assisting people in moving forward with their lives in stable community-based environments. Position Overview The Floating Senior Service Coordinator-SpC position is designed to provide more intensive, trauma informed services to a caseload of tenants with more complex needs such as behavioral concerns, problematic substance use and/or serious mental health concerns. The Floating Senior Service Coordinator-SpC provides support services as defined by contracts, regulations and Community Access guidelines to assigned program participants in different buildings in our SpC portfolio. Responsibilities include providing counseling and support, crisis intervention, referrals and assisting tenants achieve personally meaningful goals. The Floating Senior Service Coordinator is able to readily integrate into a program’s team to provide assistance to participants using a person-centered approach that supports individuals in their recovery, hopes and opportunities. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • At least three years’ experience with recovery-oriented practice., • Minimum of a high school diploma or equivalent (GED)., • Must be fingerprinted and cleared by the Justice Center., • Knowledge of mental health concerns and substance use., • Commitment to recovery-oriented practice., • Capacity to monitor details of program operation., • Excellent oral and written communication skills., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Be creative and flexible., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Ability to work independently and as part of a team., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent upon specific needs of tenants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Ultimate Care NY is seeking dedicated and detail-oriented Scheduling Coordinators to join our team in Brooklyn, NY! As a Scheduling Coordinator, you will play a critical role in ensuring the efficient and effective scheduling of our home health care staff to meet the needs of our clients. We are looking for individuals with both home care coordination experience and are bilingual in English/Spanish. This is a great opportunity for someone who wants to take their experience to the next level. Join our growing team and help make a meaningful difference every day. Compensation: $23.00 - $26.00 per hour, based on relevant experience. Location: 1000 Gates Avenue, 4th Fl, Brooklyn, NY 11221 You will: • Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability., • Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements., • Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly., • Adapt quickly to scheduling changes caused by call-outs, emergencies, or updated client needs., • Maintain accurate and up-to-date scheduling records using HHAeXchange., • Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets., • Review and document temporary orders daily., • Call existing patients monthly and document communication using internal templates., • Liaise between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery., • Provide general administrative support including answering phones, updating reports, and maintaining You will have: • Prior experience in home care scheduling or healthcare coordination preferred., • Proficiency with HHAeXchange or similar scheduling platforms is a plus., • Strong multitasking and problem-solving skills., • Excellent phone etiquette and communication skills., • Bilingual (Spanish, Creole, etc.) is required. We offer the Ultimate employee perks (literally)! • Health, Vision, Dental Benefits, • Emblem Care: accessible virtual care, when and where people need it, • ComPSYCH: Employee Assistance Program: Counseling (Guidance Resources for Work, Life, Legal and Financial), • Competitive rate and advancement opportunities, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance, • Generous paid time off, sick time, • Learning and development resources, • Merit-based employee recognition program with rewards $$$, • Daily pay via payroll program, • Discount programs for restaurants, Broadway shows, movies, shopping, and much more!, • Blink Fitness Gym Membership Discount About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Ultimate Care Inc., located in New York, is a licensed home care provider proudly serving the local community. Swift Home Care is an affiliate and trusted partner under the Ultimate Care umbrella, sharing the same commitment to delivering compassionate, high-quality home care services across New York. Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Job DescriptionDescription: The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: The Bridge Care Coordination Program serves individuals across Brooklyn, Queens, Manhattan, and the Bronx. The Program Assistant and Billing Support Specialist plays a key role in supporting the program’s daily operations through administrative, billing, and reception duties. This position ensures smooth communication between staff, members, and external providers, while assisting program leadership with minimal supervision. The role requires flexibility, a positive attitude, and comfort in frequent interaction with program members both in person and by phone. Proficiency in electronic medical records and strong organizational skills are essential. Essential Position Functions: • Maintain an accurate and up-to-date program roster, reconcile with MAPP enrollment, and ensure all members are properly reflected in the State system., • Assist with data entry, creation, and archiving of member medical records in accordance with The Bridge’s Record Retention Policy., • Run reports from Health Home portals and ePACES to support documentation management and verify member eligibility; report discrepancies to the Senior Director., • Track Health Home enrollment, communicate participant status to Health Homes, and coordinate with billing staff to support accurate payment submissions., • Complete monthly billing processes, resolve claim denials, and ensure timely communication with Health Homes, care managers, and finance., • Enter Eligibility Assessments in UAS upon client admission and annually., • Support the maintenance and organization of program materials, forms, and office supplies., • Manage telephone inquiries and triage messages appropriately between staff and program personnel., • Maintain accurate tracking of service dollar expenditures, process check requests, and reconcile MetroCard distribution per policy., • Provide culturally competent administrative support in accordance with The Bridge’s standards and assist with additional duties as assigned by leadership.Requirements:, • Bachelor’s degree preferred (BA or BS)., • Prior administrative experience in a direct service program setting., • Exceptional communication and organizational skills, including strong phone etiquette and the ability to engage effectively with members, families, government agencies, and staff., • Demonstrated diplomacy, poise, and interpersonal skills when working with individuals experiencing serious mental illness, substance use disorders, or crisis situations., • Ability to work with purpose, urgency, and accuracy in a fast-paced, deadline-driven environment., • Strong discretion and ability to maintain confidentiality and exercise sound judgment., • Proven ability to develop and maintain well-organized administrative and operational systems., • Familiarity with electronic medical records; experience with AWARDS is preferred., • Proficient in Microsoft Word, Excel, and PowerPoint, with a willingness to learn new electronic medical record systems as needed.