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Job Description About Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary The Registered Nurse (RN) is responsible for the creation of the Care Plan and overseeing the health and wellness of patients/clients as indicated by the Care Plan. This role ensures compliance with nursing/clinical standards, federal, state, and local regulations, and company policies. The RN provides direct skilled nursing services, performs private duty nursing, and supports the professional development of Caregivers Essential Duties and Responsibilities: Administers the appropriate Care Plan in collaboration with the Director of Nursing, patient/client/caregivers, physicians, and other care team members. Offers ongoing instructions and care plan review to Caregivers during field visits, reinforcing standard precautions, client respect, HIPAA, POC Compliance, disease process and safety protocols. Creates Plans of Care (POC) tailored to meet the client’s individual needs. Reviews personal care plans from, orienting aides to follow the care plan as authorized by the RN. Performs on-site orientations, quarterly supervision visits, skill checks, and annual performance evaluations for home care aides, ensuring compliance with federal, state, and accrediting body regulations. Writes and updates client care plans at admission and as required. Documents services rendered, changes in client conditions, and family/home situations accurately and timely. Communicates with case managers or client’s legal representatives/family regarding concerns or changes in client status. If certified, Provides ACD/PCA/HHA/SHA training based on the approved training program. Provides initial and reassessment nursing assessments on all clients, following the guidelines set forth by the Department of Health. Participates in audits conducted by the Agency and/or regulatory bodies. Responsible for annual Caregiver assessment, reassessment, and orientation to the plan of care, ensuring effectiveness of the care being Provides initial and reassessment nursing assessments on all clients, following the guidelines set forth by the Department of Health. Creates Plans of Care (POC) tailored to meet the client’s individual needs. Assigned a primary office location with flexibility to assist and travel to other locations as needed. Performs other duties as assigned. Knowledge, Skills, and Abilities: Excellent problem-solving abilities and strong organizational skills with minimal supervision required. Competence in ensuring adherence to all pertinent federal and state rules and regulations. Strong verbal and written communication skills; ability to effectively interact with staff, physicians, referral sources, patients, and families. Demonstrated computer literacy skills. Ability to read and comprehend documents such as safety protocols, operating procedures, maintenance instructions, and healthcare procedure manuals. Qualifications: Required: Graduate of an approved school of professional nursing with a Diploma, Baccalaureate, or Master’s Degree. Currently licensed and registered as a Registered Nurse in the practicing state (NYS required). Must be a licensed driver with independent transportation and current insurance coverage. Compassionate, Caring & Understanding Driver’s license & vehicle Bilingual Preferred Preferred: One year of satisfactory nursing experience in home care. One year of experience in nursing care within an acute care facility. Home Care Experience preferred. Current CPR certification. Knowledge, Skills, and Abilities: Excellent problem-solving abilities and strong organizational skills with minimal supervision required. Competence in ensuring adherence to all pertinent federal and state rules and regulations. Strong verbal and written communication skills; ability to effectively interact with staff, physicians, referral sources, patients, and families. Demonstrated computer literacy skills. Compassionate, Caring & Understanding Driver’s license & vehicle Bilingual Preferred Work Environment: On the road Travel required 10-20% of time to other markets on an as needed basis Physical Requirements : Ability to stand, walk, bend, and climb stairs frequently throughout the day Ability to lift, push, or pull up to 25–50 pounds occasionally (e.g., assisting patients, carrying medical equipment or supplies) Manual dexterity and visual acuity necessary for performing clinical tasks (e.g., wound care, administering injections) Ability to drive for extended periods and enter/exit a vehicle multiple times daily Capacity to work in a variety of home environments, which may include small or cluttered spaces, uneven surfaces, or limited climate control Work Environment: This position requires frequent local travel to patient homes throughout the designated service area Must be comfortable driving multiple times per day and adapting to varied home settings. Pay Range: The hiring range for this position is $75-$100 (Per-visit). Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location.OFFICE001 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR azxlf36Kes

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Health Home Outreach and Enrollment Specialist conducts outreach efforts to increase visibility and enrollment of prospective members into health home program at JFS. The Health Home Outreach and Enrollment Specialist works in the office and directly in the community to identify, educate, and enroll prospective clients. The Health Home Outreach and Enrollment Specialist also build relationships with referral sources, including the lead health homes, primary care providers, managed care organizations (MCOs), mental health providers, and other community service providers, to increase enrollment of clients. The Health Home Outreach and Enrollment Specialist locates, engages, and enrollment clients into the health homes programs at JFS. RESPONSIBILITIES AND DUTIES • Manage all incoming referrals for health home programs., • Maintain on-going communication with all referral sources about the status of client enrollments., • Travel into the community to conduct outreach activities, including conducting home visits with clients., • Determine client eligibility for health home programs based on DOH standards and Medicaid eligibility., • Utilize culturally sensitive and linguistically appropriate strategies to engage and enroll clients into health home programs., • Utilize client information to locate, engage, and enroll patients into the health home programs, including completion of the DOH 5055 and all other required intake documents., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Upload the DOH 5055 and all other enrollment documents into Netsmart., • Collaborate and case conference with care coordinators to ensure that clients make a smooth transition from outreach to active health home enrollment., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES to locate patient information and to document encounters., • Educate the community by relaying the purpose and services of health home programs to the client population and the impact the program and services would have., • Develop, distribute, and maintain community outreach tools and materials., • Coordinate, conduct, and facilitate attendance at appropriate tabling /community events., • Recruit and assist in retention efforts of health home members, including assisting with diligent search efforts as needed., • Build relationships with internal and external providers to increase referrals to the health home program at JFS, including primary care providers, managed care organizations (MCOs), mental health providers, and other community service providers., • Assist the Director of Care Coordination in the tracking of referral sources and other referral data., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS Education and Experience • Associate’s degree in health & human services preferred. Other relevant degree considered., • At least one year’s experience in direct human service, outreach, or sales., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION AND BENEFITS • Competitive salary of $22 to $25 per hour, commensurate with experience and qualification., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO), • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Early close on Fridays.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Care Coordinator-HH+ works with an assigned caseload of clients who are enrolled in the health home program and qualify for Health Home Plus (HH+). The Care Coordinator- HH+ is responsible for delivering an enhanced level of care coordination services to HH+ clients, including at least two (2) face-to-face visits per month and two (2) other core services. Clients enrolled in HH+ may also be enrolled in the Health and Recovery Plan (HARP). For HH+ clients that are also enrolled in HARP, the Care Coordinator- HH+ also assists with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HH+ conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HH+ also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. WHAT YOU'LL DO A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Maintain a caseload of clients enrolled in Health Home Plus (HH+) and HARP and provide care coordination services in compliance with health home policy and standards of care., • Work with the program manager to determine and establish HH+ eligibility for each client on their assigned caseload., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client at least annually., • Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account., • Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS Education and Experience: • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED OR • Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $27.00 to $29.00 hourly, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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