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Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager., • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products., • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies., • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures., • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary., • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times, • Minimum of 1 year of experience in Shore Excursion operations with a land-based resort or tour operator, preferably in an international environment. Prior experience in onboard revenue roles or as tour staff on cruise ships is a strong asset., • At least 1 year of relevant sales experience. Must be capable of processing financial transactions efficiently and accurately., • Solid knowledge of Microsoft Office applications, Point of Sale (POS) systems, databases, and mobile devices., • Fluency in both English and Japanese is required, with strong verbal and written communication skills in both languages., • Deep understanding of customer service principles, with a strong commitment to delivering exceptional guest experiences. A passion for creating memorable moments and exceeding guest expectations throughout their journey., • Self-motivated and enthusiastic, with a drive to excel in all responsibilities. Must be a personable communicator with excellent social skills and a warm, friendly, and caring demeanor., • Demonstrated commitment to upholding the company’s values and Service Credo. Must lead by example, and be adaptable and resilient in a fast-paced, ever-changing environment Job BenefitsEmbark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: • A competitive salary package., • Your comfortable double cabin - your space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Job Description Position Reports to: Principal Hours: 8:00am - 4:30pm with some after hours and weekend responsibilities Compensation: $93,600 - $125,791 FLSA Status: Exempt Start Date: Immediate Who We Are Founded in 1958 as a children's reading group, East Harlem Tutorial Program (EHTP) has grown into a dynamic multi-site after-school program for students in traditional public schools and a network of public charter schools dedicated to dramatically increasing the college graduation rate in East Harlem. We believe that all young people deserve access to an excellent education without having to leave their community. East Harlem is a vibrant neighborhood that has long faced systemic educational inequities, and we work in close partnership with students and families to help them unlock their limitless potential. Our schools and programs provide rigorous, engaging academics combined with holistic support, ensuring that students develop the critical thinking skills, confidence, and knowledge necessary to excel in college and beyond. At EHTP, we strive to be an agent of change in the fight for racial equity, recognizing that education is a powerful tool for transformation. Through a rigorous, student-centered curriculum, we prepare our scholars to challenge the status quo, think critically, and become leaders who shape a more just world. Our commitment to anti-racism is woven into every aspect of our work—from our instructional practices and professional development to our organizational policies and community engagement. As educators and staff, we continually examine our own biases and identities, ensuring that our classrooms and programs are spaces of inclusion, empowerment, and academic excellence. Read our racial equity statement here. About the Opportunity As a network of PK-12 schools, we have a steady flow of staff members, families, and students joining and moving on from our school communities. The operations director plays a key role in ensuring a consistent experience for both families and staff as they matriculate through our schools. Operations directors are the leaders in ensuring families have a number of joyful and informative touch points with the school and that students have events and trips to celebrate and extend their learning. Who You Are • You hold a bachelors or masters degree in finance, organizational management, business management, education leadership, or a related field., • You have at least two years of experience working in operations in an educational institution., • You are bilingual (fluent in English and Spanish) strongly preferred, • You communicate clearly and effectively both verbally and in writing with a diverse range of stakeholders., • You have working knowledge of education codes and regulations, particularly around school safety and financial management., • You hold yourself to high professional and ethical standards, • You enjoy and/or have experience working with diverse populations of students and communities, • You use data to drive improvements in operations and systems, • You are open to the excitement and challenges of a growing organization, • You have experience working with Google and Microsoft Suite School Operational Leadership • Work with the leadership team to drive the school scheduling process., • Create and maintain a system for staff coverage for both pre-planned time-off and in-the-moment absences, including substitute teacher requests and internal coverage., • Create alternate schedules as needed, in collaboration with instructional leaders and inclusive learning leads., • Collaborate with building principal and leaders to support the creation of a positive, accountable adult culture., • Create systems for school staff to identify the need for and receive operational support (e.g. technology, facilities, materials, etc.), • Lead staff professional development around key areas of school operations (e.g. safety, school operational systems, etc.), • Collaborate with the Director of School Culture and Family Engagement around school incentive plans, student engagement events, field trips, and common picture systems such as arrival and dismissal., • Collaborate with the Director of Inclusive Learning to ensure spacing and materials are prepared for IEP meetings, testing accommodations, and in-school interventions., • Collaborate with APs on curriculum inventory, storage, and distribution as well as academic events and systems., • Serve as school liaison with third-party school food vendor., • Ensure family communication systems are in place, and appropriate school-wide notifications are sent and reach family members., • Work with a third-party IT team to ensure staff and students have access to appropriate technology for instruction., • Create systems of accountability for care for student and staff technology., • Work closely with the school principal to create values-aligned and fiscally sustainable annual budgets., • Monitor operational spending and accurately update financial forecasts on a monthly basis., • Work with the Managing Director of Operations to create long-term purchasing plans that anticipate equitably spread major expenses over time., • Work with the Deputy Director of Finance to ensure all purchases are inventoried and tagged to appropriate funding streams., • Manage space allocation and booking for all programming in the building, including updating floor plans according to program needs and enrollment, creating calendars for bookable spaces., • Ensure consistent and joyful visual aesthetic throughout the school building., • Work with school principals and Managing Director of Operations to identify professional development needs and trends across operations managers and associates on site., • Provide ongoing feedback, support, customer service training, and accountability for operations associates and managers on site., • Ensure that operations associates are accurately capturing and reporting daily attendance data., • Serve as lead representative for the building emergency response team., • Ensure staff and students receive appropriate ongoing training and practice for relevant safety scenarios, including evacuations, lockdowns, and medical crises., • Schedule school safety drills in accordance with the Department of Education and Department of Early Childhood., • Serve as liaison with campus safety agents (external or internal, depending on campus) to ensure student safety is consistently ensured., • In partnership with Managing Director, Operations, ensure school is fully in compliance with DOH, DOE, DECE, NYSED, and SUNY regulations., • Serve as point person for on-site visits for compliance agencies., • Partner with the Director of Student Recruitment and Engagement to identify community needs and characteristics to inform recruitment strategy.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager., • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products., • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies., • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures., • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary., • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times, • Minimum 1 year experience in Shore Excursion operations with a land-based resort or tour company preferably in an international environment. Prior tour staff or shipboard onboard revenue experience preferred., • Minimum 1 year sales experience in a related field. Ability to conduct financial transactions quickly and accurately., • Extensive knowledge of Microsoft Products, Point of Sales Systems, Database, and Mobile Devices., • Fluent English language skills, both verbal and written., • Knowledge of Japanse language., • Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers., • Commitment to continuously display and deliver genuine care to our passengers and staff and surprise and delight passengers throughout their cruise experience., • Motivation to excel in all aspects of job duties and responsibilities. Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Willingness to embrace all Company values and Service Credo and lead by example. Ability to adapt and adjust to a variety of circumstances. BenefitsPrincess Cruises offers many benefits. This position is afforded comfortable, shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Description SureStay Hotel by Best Western Secaucus is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western brand experience is preferred but not required. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software (Jonas Chorum), • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Job Description The Palm Court Seasonal Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, dining experience post visit and daily operations of the restaurant seating. Create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Seasonal Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Seasonal Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • On some occasions, the ability to work under pressure and prioritize, completing projects start to finish in under two hours, • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Summary The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. Core Competencies: • Technical Competence & Knowledge, • Leadership, • Analytical, • Communication skills, • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements., • Computer system proficiency for airline booking and load planning., • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline specific products., • Breakdown Airwaybills (AWBs) in accordance with airline requirements., • Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness., • Send special handling telexes/messages in accordance with airline requirements & regulations., • Release flights and check for completion of data transfer between computer systems to the extent possible., • Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations., • Ensure documents are filed with CBP in accordance with required deadlines., • Answer queries, tracing actions in a timely manner., • Ensure retention of required delivery records., • Initiate freight discrepancy action where required., • Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),, • Ensuring secure storage as required., • Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations., • Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements., • Document locations received from check in process on correct tallies, verifying totals for accuracy., • Initiate discrepancy messaging as appropriate after completion of check in., • Prepare, assign documents and notification to consignees and/or brokers., • Finalize shipments in Computer systems when required., • Verify that complete shipments have been appropriately signed for and the documentation finalized., • Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification

Job Description Summary The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. Core Competencies: • Technical Competence & Knowledge, • Leadership, • Analytical, • Communication skills, • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements., • Computer system proficiency for airline booking and load planning., • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline specific products., • Breakdown Airwaybills (AWBs) in accordance with airline requirements., • Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness., • Send special handling telexes/messages in accordance with airline requirements & regulations., • Release flights and check for completion of data transfer between computer systems to the extent possible., • Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations., • Ensure documents are filed with CBP in accordance with required deadlines., • Answer queries, tracing actions in a timely manner., • Ensure retention of required delivery records., • Initiate freight discrepancy action where required., • Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),, • Ensuring secure storage as required., • Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations., • Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements., • Document locations received from check in process on correct tallies, verifying totals for accuracy., • Initiate discrepancy messaging as appropriate after completion of check in., • Prepare, assign documents and notification to consignees and/or brokers., • Finalize shipments in Computer systems when required., • Verify that complete shipments have been appropriately signed for and the documentation finalized., • Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Summary The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. Core Competencies: • Technical Competence & Knowledge, • Leadership, • Analytical, • Communication skills, • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements., • Computer system proficiency for airline booking and load planning., • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline specific products., • Breakdown Airwaybills (AWBs) in accordance with airline requirements., • Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness., • Send special handling telexes/messages in accordance with airline requirements & regulations., • Release flights and check for completion of data transfer between computer systems to the extent possible., • Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations., • Ensure documents are filed with CBP in accordance with required deadlines., • Answer queries, tracing actions in a timely manner., • Ensure retention of required delivery records., • Initiate freight discrepancy action where required., • Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),, • Ensuring secure storage as required., • Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations., • Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements., • Document locations received from check in process on correct tallies, verifying totals for accuracy., • Initiate discrepancy messaging as appropriate after completion of check in., • Prepare, assign documents and notification to consignees and/or brokers., • Finalize shipments in Computer systems when required., • Verify that complete shipments have been appropriately signed for and the documentation finalized., • Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification

Comfortable working independently in a remote setting. Remote work with flexible scheduling.

Job Description We are looking for a highly self-motivated, self-disciplined job seeker looking for an opportunity to build a great career as a life insurance agent while helping clients achieve their financial goals. Utilizing our expansive product lines, our agents work to guide individuals, families, and businesses towards the financial strategy that is right for them. When you join our team, you will enjoy a rewarding career with a stable, industry-leading company that makes doing right by its customers its first priority. Compensation: $70,000 - $90,000 at plan yearly Responsibilities: • Ensure all contracting paperwork is up to date while maintaining databases, records, and bookkeeping, • Identify new client insurance needs, insurance risks, goals, current coverage, and financial situation by scheduling meetings for new customers, ensuring a personalized experience, • Onboard incoming and retain existing clients via a variety of customer service tasks, such as appointment booking, and responding to inquiries regarding billing, coverage, eligibility, and insurance policies, • Develop a prospective customer base and advertise our insurance products through referrals, cold calling, networking, and other marketing strategies to secure new business, • Process current policyholders’ insurance claims while monitoring the status of existing insurance claimsQualifications:, • High school diploma or equivalent required; Bachelor’s degree preferred, • Candidates with an active Life and Health insurance license are strongly preferred, • Previous customer service or experience as a sales representative preferred, • Possesses outstanding interpersonal and communication skills, • Familiarity with the Microsoft Office suite About Company About NYL - John Kelly: We are among the strongest and most respected financial companies in the world. We have received the highest financial strength ratings currently awarded to any U.S. life insurer by each of the four major rating companies: A.M. Best (A++), Standard and Poor’s (AA+), Moody’s Service (Aaa), and Fitch (AAA). For 65 consecutive years, we have led the Million Dollar Round Table with more members than any other insurance or financial institution in the world. We have been recognized as one of the “World’s Most Admired Companies” by Fortune Magazine for 2019.

Job Description The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$24—$24 USD

Job Description The role… At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Overnight Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Overnight Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Responsible for shift breakdown and financial / accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$26—$26 USD

Job Description Were seeking a motivated, detail-oriented Travel Agent Planner to join our team. In this fully remote role youll craft memorable travel experiences for clients everything from weekend getaways to once-in-a-lifetime vacations while enjoying the flexibility to work from home. Why this role stands out Join a supportive, professional team where your planning skills and customer focus make a real difference. You'll receive training, use industry tools, and have opportunities to develop specialty expertise in areas like family travel, luxury escapes, cruises, and group travel. Key responsibilities • Consult with clients to capture travel preferences, needs and budgets; manage multiple client requests with professionalism and empathy., • Research destinations, accommodations, transport options, activities and local requirements to create safe, practical recommendations., • Design and present clear, customized itineraries that meet client objectives., • Coordinate and confirm bookings for flights, hotels, cruises, tours and car rentals; maintain accurate booking records., • Provide timely, proactive support before, during and after travel including problem resolution and itinerary adjustments as needed., • Monitor industry updates, travel advisories and supplier policies to ensure compliant and current guidance.Qualifications, • Strong communication and customer service skills (written and verbal)., • Excellent organization, research ability and attention to detail., • Proven problem-solving skills and a client-focused approach., • Comfortable working independently in a remote environment and managing time effectively., • Previous experience in travel, hospitality, or customer service is an advantage but not required., • Familiarity with online travel booking tools/platforms is a plus., • Proficiency in English (spoken and written) is required.What we offer, • Flexible, fully remote work arrangement., • Structured onboarding and ongoing professional training., • Access to a broad network of travel suppliers and planning resources., • Clear pathways to specialize and grow within the company (e.g., family travel, luxury, cruises, honeymoons).