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Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal is looking for a high-performing Sales Development Representative to help us reach the world's most innovative AI companies. You'll be opening doors with frontier labs, tech giants, and cutting-edge robotics companies who are building the future of AI—and who need the purpose-built training data that only we can provide. This isn't typical SDR work. You'll be prospecting into organizations like Anthropic, OpenAI, Google DeepMind, Meta, Tesla, Nvidia, and others at the absolute forefront of AI research and development. Your outreach will reach ML researchers, AI engineering leaders, and executives building breakthrough applications. The technical sophistication and strategic importance of these accounts make this one of the most exciting SDR roles in enterprise tech. You'll be the first point of contact for companies that will define the next decade of technology. Your ability to craft compelling messaging, understand technical concepts, and engage senior executives will directly impact HumanSignal's growth trajectory. You Will: • Generate qualified pipeline: Identify and create new business opportunities by prospecting into frontier AI labs, major tech companies, and innovative robotics firms, • Master personalized outreach: Write highly tailored cold email and LinkedIn messages that resonate with ML engineers, AI researchers, and technical executives, • Book strategic meetings: Conduct high-level qualification conversations with senior leaders and connect them with our Account Executive team, • Understand the landscape: Develop deep knowledge of AI companies, their data needs, and how our Data Creation Laboratories and Label Studio platform solve critical challenges, • Communicate value: Articulate why purpose-built, human-created datasets are essential for the next generation of AI applications, • Collaborate cross-functionally: Work closely with sales, marketing, and product teams to refine messaging and targeting strategies, • Bachelor's degree or equivalent work experience, • 1-2+ years of SDR, BDR, or sales experience in a fast-paced enterprise software, SaaS, or technical environment, • Demonstrated track record of top performance and consistently exceeding quota, • Exceptional written and verbal communication skills with ability to tailor messaging to technical audiences, • Research skills and intellectual curiosity to understand complex technical concepts quickly, • Ability to multitask, prioritize effectively, and thrive in a high-energy environment, • Experience prospecting into large, complex technical organizations, • Process-oriented mindset with strong organizational skills, • Genuine interest in AI, machine learning, and emerging technologies, • Familiarity with how AI models are trained and the role of training data, • Experience using sales tools like Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo, • Self-motivated and competitive spirit with excitement for sales metrics and friendly competition, • Collaborative team player who welcomes feedback and coaching You're not booking meetings for boring enterprise software—you're connecting with the people building AGI, autonomous robots, and AI systems that will reshape society. Every conversation you have is with someone at the cutting edge. You'll learn about AI from the inside, build relationships with industry leaders, and develop skills that will accelerate your career in the most important technology sector of our generation. About HumanSignal At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $60,000 to $110,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

About the Role We're seeking an Operations Manager to own the day-to-day operational excellence of our luxury travel business. This is a hands-on role that combines process improvement, quality management, customer success, and systems administration. You'll be the operational backbone that enables our Travel Team to focus on delivering exceptional client experiences. Why this role matters: Our team's success depends on seamless operations, documented processes, efficient systems, and proactive customer success management. You'll directly impact client satisfaction, team productivity, and company scalability. Key Responsibilities Process Management & Documentation (25%) • Write, edit, and maintain SOPs for all trip-related processes (trip planning, vendor coordination, escalation handling, etc.), • Create and update macros, checklists, and templates in Monday.com, Google Workspace, and other tools, • Document lessons learned from escalations and complex scenarios for team learning, • Implement process improvements based on team feedback, client feedback, and operational gaps, • Audit process adherence and provide coaching when SOPs are not being followed, • All processes documented and accessible, • 90%+ team adoption of new SOPs, • Monthly process improvement implementation, • Zero confusion on "how we do things" Systems & Automation (20%) • Administer systems: Monday.com, Zendesk, Google Workspace, Guru (knowledge management), • Create automations for repetitive work (booking confirmations, follow-ups, escalation routing, etc.), • Build workflows that reduce manual data entry and human error, • Configure templates and macros for common tasks (welcome emails, proposal templates, QC checklists), • Integration management: Ensure all tools talk to each other smoothly, • 50%+ reduction in manual/repetitive work within 6 months, • All common workflows automated, • Systems running smoothly with zero major outages, • Team time savings documented quarterly Quality Assurance & Compliance (30%) • QA on all client communications (emails, confirmations, itineraries) before they go out, • Manage client issue audits (investigate why escalations happened, document root causes), • Create quality check points (pre-trip, during-trip, post-trip checklists), • Monitor SOP adherence and provide corrective coaching, • Track data accuracy across trip requests, vendor information, client preferences, • <5% error rate in client communications, • All escalations have documented root causes, • 95%+ SOP adherence, • Client satisfaction maintained at 4.5+/5 Customer Success & Renewals (10%) • Manage customer success tracking: Monitor trip progress, proactively communicate with clients, • Handle renewals: Track renewal timelines, create renewal workflows, ensure seamless continuation, • Manage customer data: Keep client profiles, preferences, and history up-to-date, • Track usage across membership types and identify at-risk customers, • Post-trip follow-ups: Ensure clients receive thank-you notes, feedback surveys, and renewal outreach, • 100% renewal rate (or document why clients leave), • <2% at-risk clients surprise churn, • Customer success data current and accurate, • Proactive renewals (reaching out 60 days before expiration) On-boarding & Training (10%) • Manage client onboarding: First welcome email, client profile setup, preference gathering, • Train new Travel Team members on all processes, tools, and company standards, • Maintain training materials: Documentation, checklists, video walkthroughs, • Track training completion and ensure competency before independence, • New clients onboarded within 48 hours, • New agents independent within 2-3 weeks, • 100% training completion rate, • Zero errors in new hire setup Capacity Planning & Reporting (10%) • Capacity planning for trip team: Monitor workload, identify understaffing issues, forecast needs, • Track data across request types: Volume, complexity, turnaround time, • Generate operational reports (metrics, trends, recommendations), • Monthly dashboard reporting: SOP adherence, escalations, QA results, customer health, • Monthly operational reports delivered on time, • Capacity issues flagged in advance, • Data-driven recommendations for process improvements, • Clear visibility into team health and workload Who You Are Required Skills & Experience • 2+ years in travel lsaas, or corporate travel Strong organizational skills: You thrive in managing multiple processes, details, and timelines simultaneously, • Systems & tool proficiency: Comfortable learning new tools (Monday.com, Zendesk, Google Workspace); ability to configure workflows and automations, • Attention to detail: Client-facing work means errors matter—you catch and prevent them, • Written communication: You write clear, professional emails and documentation, • Problem-solving: You see issues and design solutions, not just report problems, • Initiative: You identify what needs to be done and do it without being asked Nice-To-Have • Experience with travel, hospitality, or luxury brands, • Experience in Zendesk, Monday.com, or similar CRMs/workflow tools, • Exposure to Google Workspace (Sheets, Docs, Gmail management), • Basic knowledge of macros or automation principles, • Customer success or retention experience, • Data analysis or reporting skills Soft Skills (Critical) • Proactive: You anticipate problems and prevent them, • Detail-oriented: You catch typos, inconsistencies, and process gaps others miss, • Collaborative: You work well with Travel Team, CoS, and leadership, • Flexible: You adapt to changing priorities and emerging needs, • Curious: You ask "why?" and continuously improve, • Calm under pressure: You handle escalations and urgent issues without drama Day-In-Life Example Monday, 9:00 AM • Check QA inbox: Review client communications from agents before sending (15 mins), • Escalation audit: Investigate why a trip had a delay, document root cause, update SOP if needed (30 mins), • Automation work: Build new Monday.com workflow for trip confirmations (1 hour), • Customer success: Review at-risk renewals, prepare outreach emails (45 mins), • Reporting: Pull monthly metrics, prepare one-pager for CoS (1 hour), • Continuous improvement: Draft SOP update based on recent escalations (30 mins) Success In This Role (First 90 Days) 30 Days • Deep dive into all current processes (understand the status quo), • Meet all team members; understand their pain points, • Identify 3-5 quick wins (automations, template improvements, SOP gaps), • Set up basic QA process (review client communications), • Implement 2-3 quick wins (process improvements, new automations), • Document all critical SOPs in centralized location, • Build customer success tracking dashboard, • Train team on new processes and tools, • All critical processes documented and being followed, • 2-3 major automations live and reducing manual work, • Customer success/renewal system in place, • QA process embedded (zero surprises on quality), • Team reporting processes smooth and data-driven, • Show impact: Metrics improving (SLA, error rate, renewal rate, efficiency) Growth Opportunity This role is positioned as a stepping stone to bigger leadership: • 6 months in: If excelling, explore expanding to oversee additional functions (customer support, operations team coordination), • 12 months in: Potential to manage small team (if company grows and needs more operational support) Compensation & Benefits Salary: $70,000 - $90,000/year (based on experience) Benefits: • Health insurance (medical, dental, vision), • 401(k) with employer match (if eligible), • Flexible work schedule, • Remote-friendly (distributed team), • Professional development stipend ($200-300/quarter) *HOW TO APPLY: Please submit the following short application form:

About the Role We're seeking an Operations Manager to own the day-to-day operational excellence of our luxury travel business. This is a hands-on role that combines process improvement, quality management, customer success, and systems administration. You'll be the operational backbone that enables our Travel Team to focus on delivering exceptional client experiences. Why this role matters: Our team's success depends on seamless operations, documented processes, efficient systems, and proactive customer success management. You'll directly impact client satisfaction, team productivity, and company scalability. Key Responsibilities Process Management & Documentation (25%) • Write, edit, and maintain SOPs for all trip-related processes (trip planning, vendor coordination, escalation handling, etc.), • Create and update macros, checklists, and templates in Monday.com, Google Workspace, and other tools, • Document lessons learned from escalations and complex scenarios for team learning, • Implement process improvements based on team feedback, client feedback, and operational gaps, • Audit process adherence and provide coaching when SOPs are not being followed, • All processes documented and accessible, • 90%+ team adoption of new SOPs, • Monthly process improvement implementation, • Zero confusion on "how we do things" Systems & Automation (20%) • Administer systems: Monday.com, Zendesk, Google Workspace, Guru (knowledge management), • Create automations for repetitive work (booking confirmations, follow-ups, escalation routing, etc.), • Build workflows that reduce manual data entry and human error, • Configure templates and macros for common tasks (welcome emails, proposal templates, QC checklists), • Integration management: Ensure all tools talk to each other smoothly, • 50%+ reduction in manual/repetitive work within 6 months, • All common workflows automated, • Systems running smoothly with zero major outages, • Team time savings documented quarterly Quality Assurance & Compliance (30%) • QA on all client communications (emails, confirmations, itineraries) before they go out, • Manage client issue audits (investigate why escalations happened, document root causes), • Create quality check points (pre-trip, during-trip, post-trip checklists), • Monitor SOP adherence and provide corrective coaching, • Track data accuracy across trip requests, vendor information, client preferences, • <5% error rate in client communications, • All escalations have documented root causes, • 95%+ SOP adherence, • Client satisfaction maintained at 4.5+/5 Customer Success & Renewals (10%) • Manage customer success tracking: Monitor trip progress, proactively communicate with clients, • Handle renewals: Track renewal timelines, create renewal workflows, ensure seamless continuation, • Manage customer data: Keep client profiles, preferences, and history up-to-date, • Track usage across membership types and identify at-risk customers, • Post-trip follow-ups: Ensure clients receive thank-you notes, feedback surveys, and renewal outreach, • 100% renewal rate (or document why clients leave), • <2% at-risk clients surprise churn, • Customer success data current and accurate, • Proactive renewals (reaching out 60 days before expiration) On-boarding & Training (10%) • Manage client onboarding: First welcome email, client profile setup, preference gathering, • Train new Travel Team members on all processes, tools, and company standards, • Maintain training materials: Documentation, checklists, video walkthroughs, • Track training completion and ensure competency before independence, • New clients onboarded within 48 hours, • New agents independent within 2-3 weeks, • 100% training completion rate, • Zero errors in new hire setup Capacity Planning & Reporting (10%) • Capacity planning for trip team: Monitor workload, identify understaffing issues, forecast needs, • Track data across request types: Volume, complexity, turnaround time, • Generate operational reports (metrics, trends, recommendations), • Monthly dashboard reporting: SOP adherence, escalations, QA results, customer health, • Monthly operational reports delivered on time, • Capacity issues flagged in advance, • Data-driven recommendations for process improvements, • Clear visibility into team health and workload Who You Are Required Skills & Experience • 2+ years in travel lsaas, or corporate travel Strong organizational skills: You thrive in managing multiple processes, details, and timelines simultaneously, • Systems & tool proficiency: Comfortable learning new tools (Monday.com, Zendesk, Google Workspace); ability to configure workflows and automations, • Attention to detail: Client-facing work means errors matter—you catch and prevent them, • Written communication: You write clear, professional emails and documentation, • Problem-solving: You see issues and design solutions, not just report problems, • Initiative: You identify what needs to be done and do it without being asked Nice-To-Have • Experience with travel, hospitality, or luxury brands, • Experience in Zendesk, Monday.com, or similar CRMs/workflow tools, • Exposure to Google Workspace (Sheets, Docs, Gmail management), • Basic knowledge of macros or automation principles, • Customer success or retention experience, • Data analysis or reporting skills Soft Skills (Critical) • Proactive: You anticipate problems and prevent them, • Detail-oriented: You catch typos, inconsistencies, and process gaps others miss, • Collaborative: You work well with Travel Team, CoS, and leadership, • Flexible: You adapt to changing priorities and emerging needs, • Curious: You ask "why?" and continuously improve, • Calm under pressure: You handle escalations and urgent issues without drama Day-In-Life Example Monday, 9:00 AM • Check QA inbox: Review client communications from agents before sending (15 mins), • Escalation audit: Investigate why a trip had a delay, document root cause, update SOP if needed (30 mins), • Automation work: Build new Monday.com workflow for trip confirmations (1 hour), • Customer success: Review at-risk renewals, prepare outreach emails (45 mins), • Reporting: Pull monthly metrics, prepare one-pager for CoS (1 hour), • Continuous improvement: Draft SOP update based on recent escalations (30 mins) Success In This Role (First 90 Days) 30 Days • Deep dive into all current processes (understand the status quo), • Meet all team members; understand their pain points, • Identify 3-5 quick wins (automations, template improvements, SOP gaps), • Set up basic QA process (review client communications), • Implement 2-3 quick wins (process improvements, new automations), • Document all critical SOPs in centralized location, • Build customer success tracking dashboard, • Train team on new processes and tools, • All critical processes documented and being followed, • 2-3 major automations live and reducing manual work, • Customer success/renewal system in place, • QA process embedded (zero surprises on quality), • Team reporting processes smooth and data-driven, • Show impact: Metrics improving (SLA, error rate, renewal rate, efficiency) Growth Opportunity This role is positioned as a stepping stone to bigger leadership: • 6 months in: If excelling, explore expanding to oversee additional functions (customer support, operations team coordination), • 12 months in: Potential to manage small team (if company grows and needs more operational support) Compensation & Benefits Salary: $70,000 - $90,000/year (based on experience) Benefits: • Health insurance (medical, dental, vision), • 401(k) with employer match (if eligible), • Flexible work schedule, • Remote-friendly (distributed team), • Professional development stipend ($200-300/quarter) *HOW TO APPLY: Please submit the following short application form:

Job Description About the Role Our client is seeking a candidate to coordinate ocean import and export shipments, managing documentation, carrier and agent communications, customs interactions, and final delivery or vessel departure. Requirements Responsibilities • Ocean Import: Coordinate ocean import shipments from origin to final delivery. Review and process shipping documents (B/L, Invoice, Packing List, Arrival Notice). File ISF (10+2) and ensure compliance with U.S. Customs regulations. Coordinate customs clearance with brokers and resolve clearance issues. Arrange drayage, rail, and final delivery with trucking companies. Monitor vessel schedules and provide ETA updates to customers. Handle demurrage, detention, and per diem issues. Communicate with overseas agents, carriers, and customers. Issue arrival notices and process freight invoices. Resolve cargo delays, discrepancies, or damages., • Ocean Export: Coordinate ocean export shipments from booking to vessel departure. Prepare and submit shipping instructions (SI) to ocean carriers. Ensure timely filing of AES/EEI and obtain ITN numbers. Verify export documentation (B/L, Commercial Invoice, Packing List). Coordinate container pickup, loading, and return. Ensure compliance with export regulations and carrier requirements. Communicate with shippers, overseas agents, and carriers. Track vessel schedules and confirm cargo loading. Handle export billing and cost confirmation. Resolve booking, documentation, or cut-off related issues. Qualifications • Bachelor's degree, • 0 to 3 years of experience in the logistics industry (preferred), • English and Korean bilingual, • Excellent organizational and communication skills, • Proficiency in Microsoft Office Suite (Excel, Outlook, Word) Benefits Compensation The base salary range for this role is between $50,000-$55,000 yearly, and your base salary will depend on your experiences, qualifications, and skills. Benefits (Full-Time ONLY) • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager., • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products., • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies., • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures., • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary., • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times, • Minimum 1 year experience in Shore Excursion operations with a land-based resort or tour company preferably in an international environment. Prior tour staff or shipboard onboard revenue experience preferred., • Minimum 1 year sales experience in a related field. Ability to conduct financial transactions quickly and accurately., • Extensive knowledge of Microsoft Products, Point of Sales Systems, Database, and Mobile Devices., • Fluent English language skills, both verbal and written., • Knowledge of Japanse language., • Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers., • Commitment to continuously display and deliver genuine care to our passengers and staff and surprise and delight passengers throughout their cruise experience., • Motivation to excel in all aspects of job duties and responsibilities. Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Willingness to embrace all Company values and Service Credo and lead by example. Ability to adapt and adjust to a variety of circumstances. BenefitsPrincess Cruises offers many benefits. This position is afforded comfortable, shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager., • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products., • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies., • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures., • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary., • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times, • Minimum of 1 year of experience in Shore Excursion operations with a land-based resort or tour operator, preferably in an international environment. Prior experience in onboard revenue roles or as tour staff on cruise ships is a strong asset., • At least 1 year of relevant sales experience. Must be capable of processing financial transactions efficiently and accurately., • Solid knowledge of Microsoft Office applications, Point of Sale (POS) systems, databases, and mobile devices., • Fluency in both English and Japanese is required, with strong verbal and written communication skills in both languages., • Deep understanding of customer service principles, with a strong commitment to delivering exceptional guest experiences. A passion for creating memorable moments and exceeding guest expectations throughout their journey., • Self-motivated and enthusiastic, with a drive to excel in all responsibilities. Must be a personable communicator with excellent social skills and a warm, friendly, and caring demeanor., • Demonstrated commitment to upholding the company’s values and Service Credo. Must lead by example, and be adaptable and resilient in a fast-paced, ever-changing environment Job BenefitsEmbark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: • A competitive salary package., • Your comfortable double cabin - your space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Job Description The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel. Objectives: Guest Satisfaction: Assist in providing a seamless and personalized experience to guests, aiming to exceed their expectations and ensure their satisfaction. Operational Systems: Computer skills to learn and navigate SAP to assist with room allocation, upgrade, updating notes. Operate email and manage the Guest Review Management (Review Pro) /Incident Software (HUB). Concierge Services: Assist guests in providing information, recommendations, and booking services for guests, ensuring they have access to the best local experiences. Communication: Speak with others using clear and professional language; answer telephones using appropriate etiquette. Enhance communication skills by interacting with guests, addressing their needs, and ensuring prompt resolution of any issues or concerns. Problem-Solving: Develop the ability to quickly identify and resolve guest complaints or issues to maintain a positive atmosphere. Cultural Awareness: Gain a deeper understanding of cultural sensitivities and expectations to ensure international guests feel comfortable and respected. VIP Services: Support the special needs of VIP guests, including creating VIP Arrivals list and arranging / assist with delivering amenities, reservations, and personal touches to create an unforgettable experience. Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays. Property Knowledge: Acquire in-depth knowledge of the hotel's facilities, services, and local attractions to provide guests with accurate information. Team Collaboration: Work closely with various hotel departments, such as Front Office, Housekeeping, F&B, and Engineering to coordinate guest requests and ensure a seamless stay. Develop and maintain positive working relationships with others; support team to reach common goals.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description SureStay Hotel by Best Western Secaucus is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western brand experience is preferred but not required. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software (Jonas Chorum), • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus

Deliver outstanding customer service and support throughout the booking process. Previous experience in travel, hospitality, or booking services is a plus (not required). About the job Travel Booking Agent (Remote).

Assist clients with booking flights, hotels, and vacation packages.

We are seeking a driven, empathetic, and experienced.Remote Dental Treatment Closer.In this role, you'll work with.Your goal is to guide these individuals through the treatment planning process, answer questions, address concerns, and ultimately help them commit to life-changing dental care.This pos

Job Description We are looking for a highly self-motivated, self-disciplined job seeker looking for an opportunity to build a great career as a life insurance agent while helping clients achieve their financial goals. Utlizing our expansive product lines, our agents work to guide individuals, families, and businesses towards the financial strategy that is right for them. When you join our team, you will enjoy a rewarding career with a stable, industry-leading company that makes doing right by their customers its first priority. Compensation: $70,000 - $90,000 at plan yearly Responsibilities: • Ensure all contracting paperwork is up to date while maintaining databases, records, and bookkeeping, • Identify new client insurance needs, insurance risks, goals, current coverage, and financial situation by scheduling meetings for new customers, ensuring a personalized experience, • Onboard incoming and retain existing clients via a variety of customer service tasks, such as appointment booking and responding to inquiries regarding billing, coverage, eligibility, and insurance policies, • Develop a prospective customer base and advertise our insurance products through referrals, cold calling, networking, and other marketing strategies to secure new business, • Process current policyholders’ insurance claims while monitoring the status of existing insurance claimsQualifications:, • High school diploma or equivalent required; Bachelor’s degree preferred, • Candidates with an active Life and Health insurance license are strongly preferred, • Previous customer service or experience as a sales representative preferred, • Possesses outstanding interpersonal and communication skills, • Familiarity with the Microsoft Office suite About Company About NYL - John Kelly: We are among the strongest and most respected financial companies in the world. We have received the highest financial strength ratings currently awarded to any U.S. life insurer by each of the four major rating companies: A.M. Best (A++), Standard and Poor’s (AA+), Moody’s Service (Aaa), and Fitch (AAA). For 65 consecutive years, we have led the Million Dollar Round Table with more members than any other insurance or financial institution in the world. We have been recognized as one of the “World’s Most Admired Companies” by Fortune Magazine for 2019.

Job DescriptionZeta Summer Internship Program Are you interested in learning what it takes to launch a new school year, and work alongside a passionate, mission-oriented team? As a part of our Zeta Summer Internship Program, you will gain invaluable insight into schooling by supporting our schools and staff in preparation for the launch of the 2026-27 school year. About the Internship Zeta Summer Interns will have a strong work ethic, be extremely dependable, and be able to manage multiple tasks at once in a strategic, organized way. You will work with and learn from a team of mission-driven, high-achieving, passionate colleagues to help Zeta succeed in its mission to build and sustain high-performing schools that forge thriving communities of lifelong learners, problem solvers, and innovators. This internship offers the unique opportunity to learn about various aspects of preparing for a new school year, with a focus on one key functional area. You will get the chance to work with and shadow colleagues who have experience in various careers including teaching, school administration and leadership, operations, consulting, finance, etc. Responsibilities As a Summer Intern, you will work side-by-side with our Professional Learning team to organize and prepare Zeta for the 2026-27 school year. Help power unforgettable experiences at Zeta by: • Supporting the planning and execution of Summer Zeta University (SZU), our annual summer training program for all Zeta staff or Z Combinator, Zeta's charter school founder fellowship program, • Preparing and resetting workshop and event spaces, ensuring rooms are fully equipped for programming (tables, chairs, materials, catering setup, and other logistics), • Coordinating catering logistics for program days, including ordering, delivery coordination, and on-site setup, • Managing program materials and supplies, including inventory tracking for swag, materials, and décor, • Supporting travel coordination for fellows visiting from outside of New York City, including flight booking and itinerary organization, • Preparing program materials by proofreading, formatting, and printing resources for participants and facilitators, • Assisting with schedule coordination across multiple programs and helping ensure sessions run on time, • Tracking program expenses and supporting reconciliation processes to ensure accurate financial documentation, • Participating in daily team stand-ups to align on priorities, troubleshoot issues, and prepare for upcoming programming, • Providing a high-quality, service-oriented experience for fellows, facilitators, and participants by anticipating needs and helping resolve logistical challenges in real time, • Strategic Event Planning, • Project Management & Operations, • Cross-Functional Collaboration, • Systems Thinking, • Students pursuing Education, Psychology, or Sociology are encouraged to apply, • Experience in hospitality, operations, or event management, particularly in fast-paced environments, is preferred, • Demonstrated passion for the mission, vision, and core values of Zeta Charter Schools, • Strong work ethic and a willingness to do whatever it takes to get the job done, • Excellent communication and customer service skills, • Strong problem-solving mentality and attention to detail, • This internship follows a hybrid schedule. On in-person days, you will report to Zeta Inwood, located at 401 West 218th St, New York, NY 10034. The internship duration is 7 weeks long, from June 22nd, 2026 through August 7th, 2026. Interns can expect to work 8 hours a day, with scaffolded shifts from either 7:00am - 3:00pm, 8:00am - 4:00pm, or 9:00am - 5:00pm., • We are accepting applications from college students for this position, with a preference for rising Seniors. At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Apply Now! Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

What Youll Do: Handle reservations, confirmations, and booking updates Communicate with clients to gather details and provide timely updates Review bookings for accuracy and completeness Track changes, follow up on outstanding items, and resolve issues as needed Provide professional, friendly client

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr).Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation.Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years.We're looking for a

Walmart is expanding its massive workforce, and American Career Guide is here to help you explore available roles at the retail giant.Positions are open across multiple departments, offering career paths for both entry-level talent and experienced professionals.Join the Walmart team and help provide

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Call Center / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Service Rep at The Doctors Company, you will: Receive, research, document, and resolve inbound inquiries efficiently and accurately; Process high volume, time sensitive transactions accurately, with atte

Corporate Receptionist – Executive Environment.Forrest Solutions is seeking polished, hospitality-driven Corporate Receptionists to serve as the first point of contact within its executive office environments.This is a high-touch, client-facing role designed for professionals who take pride in del

Clarity Recruiting is looking for experienced support staff looking for their next opportunity.We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis.The general hourly range for these roles are $17-20/hr DOE.Responsibilities will possi

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions.We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications servi

Well-established and highly regarded boutique investment firm located in Midtown, NYC, is seeking a Front Office Receptionist/Coordinator with 3+ years related and stable work experience, to sit at the front desk of the firms' magnificent new office location.Manage everything as it relates to keepin

Athena Mental Health is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges.We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care.We are dedicat

Administrative Assistant/Receptionist.Come join the team behind some of the most prominent events in the world.From the electrifying energy of EDC, to the epic scale of Metallica's World Tour, to the high-profile production of the NFL Draft.You've seen our work at CES, on Broadway, I Heart Radio, Sa

Multi-specialty dental office located in Mid-town Manhattan is currently seeking a front desk receptionist to join our team.Requirements for this position is as follows:.Must be proficient in Dentrix and Dexis.Responsibilities include but are not limited to:.Scheduling appointments on multiple phone

Dermatology Medical Receptionist.Are you passionate about patient care? Do you have strong communication and leadership skills but have not been able to apply them? Are you looking to become a dermatologic expert on cosmetic and medical treatments? Then this is an amazing opportunity for someone who

Tribeca Pediatrics was founded by Dr.Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice.With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, our incredible team of pediatricians, nurs

Receptionist/Executive Assistant.The Receptionist/Executive Assistant provides general support to several Sr.Additionally, this position will be responsible for assisting with the planning and execution of events, entering program rewards, processing business unit invoices, and acting as back up for

Booking conference rooms and assisting with hospitality arrangements, including setting up and breaking down conference rooms for meetings and catering.

The Receptionist at our New York office front desk is a critical role in the GQG organization as the first face a client, visitor, vendor, or colleague will meet and interact with when they come to our New York office.Not only is this role the first greeter, but this individual is a representative o

Must be immediately available to begin working.Temporary on-going receptionist role in NYC.This opportunity is with a medium-sized organization within the Non-Profit space, known for fostering a professional and organized work environment.The company values precision and efficiency in its operations

Manages the front desk acting as the first point of contact for visitors and callers.Greet visitors, answer phone calls, and address customer inquiries related to billing, invoices, and payments.Assist with invoice preparation, payment processing, and maintaining accurate records.Manage files, perfo

Salary: $22 - $25 per hour, determined by the candidate's skills, experience, and qualifications.Schedule: This is a full-time position.Clinic Hours: MondayFriday, 8:00 AM 8:00 PM; Saturday, 8:00 AM 3:00 PM.Overpeck Creek Animal Hospital is hiring a full-time Customer Service Professional to be th

Tribeca Pediatrics was founded by Dr.Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice.With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, our incredible team of pediatricians, nurs

Medical Assistant/Receptionist - Cliffside Park Medical Center - Float.Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey.We are dedicated to fostering

The Medical Assistant 3 Receptionist 3 plays a critical dual role in healthcare settings by providing both clinical support and front-desk administrative services.This position ensures smooth patient flow by managing appointment scheduling, patient check-ins, and maintaining accurate medical records