804 Best business operations Jobs in Elizabeth, NJ (September 2025)

RXSIGHT INC

Clinical Affairs Training Specialist

16 days ago

Newark

Job DescriptionDescription: RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company’s mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye. OVERVIEW: The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization. The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance. Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Train Physicians and staff on RxSight technology and best practices and pearls., • Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking., • Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site’s opportunity and growth objectives., • Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding., • Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed., • Conducting periodic audits of the effectiveness of the Clinical Training program., • Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues., • Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts., • Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology., • Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site., • Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates., • Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption., • Execute Outcomes analysis and present to customers reflecting the LAL’s world class clinical outcomes., • Ensure proper use and communication of marketing and patient education materials., • Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting. Requirements: REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators., • Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations., • Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow., • Strong understanding and OR experience related to Cataract Surgery., • Proven and excellent communication skills, written and verbal., • Ability to travel up to ~75% of the time., • 6+ years Clinical experience in ophthalmic industry., • Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world., • Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency., • Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies., • Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation. SUPERVISORY RESPONSIBILITIES: • Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage., • The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory. EDUCATION, EXPERIENCE, and TRAINING: • BSc Optometry, Master of Optometry, and/or BA/BS (preferred), • Three to five years related experience and/or training; or equivalent combination of education and experience, • Strong experience with manifest refractions, • Training to be completed per the training plan for this position as maintained in the document control system, • The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis CERTIFICATES, LICENSES, REGISTRATIONS: • Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable. COMPUTER SKILLS: • MS Office Products, • CRM tools and commercial database solutions PERFORMANCE METRICS AND EXPECTATIONS • Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites., • Execution of clinical training, retraining, and onboarding activities in support of adoption plans., • Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements., • Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization., • Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems. RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight’s Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.

Vitas Healthcare (Mount Laurel & Livingston)

Registered Nurse Case Manager - Northern NJ Counties

13 days ago

Newark

Job Description PRIMARY FUNCTION The VITAS RN is a member of the interdisciplinary team who work together to meet the physical, medical, psychosocial, emotional and spiritual needs of hospice patients and families facing terminal illness and bereavement. The VITAS RN is designated to provide coordination of care, ensure continuous assessment of each patient’s and family’s needs, initiates interventions for patients and families and implementation and oversight of the interdisciplinary plan of care. JOB RESPONSIBILITIES Follows VITAS policies and standards (See VITAS Standards Manual) and practices within the scope of the RN license and has knowledge of hospice eligibility requirements. Case Management and Supervision  Coordinates all service delivery including review of entries in the record made by after hours, patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed.  Provides support and collaboration with IDG and after hours staff to ensure favorable patient outcomes.  Supervision of (VITAS employed and contracted) nursing tasks delegated to Hospice Aides, Licensed Practical/Vocational Nurses (and contracted Registered Nurses) and Volunteers per the plan of care.  Reports any request to practice outside of scope of license to the manager/supervisor.  Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction at the time of the event.  Completes in person visit documentation at the location of care unless otherwise directed.  Provides education and training to patients, families, caregivers and referral sources in the care of the patient, including pain management.  Participates in patient care meetings as assigned.  Participates in bereavement support.  Participates in the on-call rotation and/or provides shifts during non-business hours such as evenings, weekends and holidays based upon identified needs.  Provides visits /shifts in program coverage area.  Works with IDG to develop, coordinate, and follow the patient’s individualized plan of care.  Obtains physician orders when necessary.  Provides those services requiring substantial and specialized nursing skill.  Evaluates the outcome of services.  Appropriately delegates nursing tasks to Hospice Aides/Homemakers, Volunteers, and Licensed Practical/Vocational Nurses.  Connecticut –For activities other than those listed in section 19-13D69(d)(3) of the Connecticut Department of Public Health delegated to a Hospice/Homemaker, the RN will document in the clinical record that: i. All factors pertinent to the patient’s safety, including the competence of the Hospice Aide/Homemaker have been assessed. ii. Determination that this activity can be delegated safely to a Hospice Aide/Homemaker.  Provides nursing care including nursing tasks that may be delegated to other roles such as LPNs, HAs and Volunteers.  Participates in and monitors patient and family care compliance activities.  Professionally manages/coordinates the hospice plan of care.  Provides and follows infection control practices.  Delivers care in accordance with the patient’s plan of care.  Provides primary nursing care for inpatient and continuous care patients as assigned.  Participates in the orientation of new team members as assigned by the supervising manager.  Attends regularly scheduled in-services, staff meetings, and educational conferences.  Instructs and documents appropriate use of medications, home medical equipment and supplies.  Appropriately utilizes the resources such as Pharmacy, HME, agency staff, and transportation services. Quality Improvement  Participates in the Quality Assessment and Performance Improvement (QAPI) Program and related activities as assigned. This may include, but is not limited to participation in Performance Improvement Project(s) (PIP).  Gathering clinical data which is used for quality measures. Professional Development  Develops and achieves professional growth goals and objectives personally and per Team Manager reviews.  Responsible for attending orientation and regularly scheduled in-services/educational conferences as assigned.  Participates in orientation of Hospice Aides, Volunteers and other IDG members as assigned.  Participates in training activities internally within VITAS and externally as assigned.  Seeks certification in the specialty of hospice nursing when qualified to do so. Customer Service  Maintains focus on the patient and family experience of care.  Serves as a patient and family advocate.  Reports patient/family/customer complaints to Team Manager.  Participates in patient/family/customer conflict resolution as applicable.  Represents the nursing profession, the VITAS site/location and VITAS overall in a positive manner.  Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary.  Promotes a customer service-oriented approach to care delivery. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management. JOB REQUIREMENTS  In order to see patients in-person must have reliable transportation to be used for work with adequate insurance coverage for driver and passengers as applicable.  Cellular Telephone available. ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this of seeing patients in-person, the employee is regularly required to:  Assist in lifting and transferring patients, as required.  Lift objects in excess of 20 pounds.  Sit, stand or walk in excess of one hour per day.  The employee will be required to sit and stoop, kneel, and crouch.  Talk hear, and have visual abilities including close vision, distance vision, and the ability to adjust focus. QUALIFICATIONS  Currently licensed to practice nursing in the state where the VITAS program/patient is located.  A minimum of one year of nursing experience.  Equivalent experience or licensure may be considered.  Ability to work as a team player and multi-task.  Proficient in customer conflict resolution and crisis management.  Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics.  Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff.  Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center. ADDITONAL QUALIFICATIONS TO PROVIDE AFTER HOURS TRIAGE  One year of customer service/call center experience preferred.  Eligible for licensure in other states VITAS Triage services are located.  Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.  Ability to type 40 WPM.  May be required to obtain additional nursing licenses, based on business needs. EDUCATION  Graduate from an accredited school with an associate or bachelor’s degree in Nursing. ACCOMMODATIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. DIRECTION RECEIVED Reports directly to the Team Manager.

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