Senior Manager, Supply Chain Planning & Analytics (eCommerce brand)
1 day ago
New York
Senior Manager, Supply Chain Planning & Analytics - eCommerce Industry Join a dynamic eCommerce company as a Senior Manager, Supply Chain Planning & Analytics where you'll lead forecasting, inventory planning, and business analytics initiatives. This high-impact role sits at the intersection of operations, finance, and merchandising - acting as a trusted advisor to senior leadership and orchestrating the evolution of our planning capabilities in an increasingly digital landscape. In this role, you will oversee executive-level planning deliverables, lead a high-performing analytics team, champion digital transformation initiatives, and drive the integration of AI/ML capabilities into our planning processes. This is a leadership role where you'll oversee a team of 3. Key Responsibilities Strategic Planning & Forecasting • Lead Demand and Inventory Fulfilment Planning within the S&OP (Sales & Operations Planning) process across departments, integrating data driven drivers and business insights into cohesive business strategies, • Develop rolling forecasts (weekly, monthly, quarterly) using advanced statistical methods and AI/ML models to achieve >85% forecast accuracy, • Design scenario planning frameworks for supply chain disruptions, incorporating risk assessments and mitigation strategies, • Partner cross-functionally with merchandising, finance, operations, manufacturing, and commercial teams to align business plans with revenue targets and margin goals, • Lead inventory optimization strategies balancing service levels with working capital efficiency across our global distribution network, • Manage seasonal collection planning and limited edition releases unique to luxury markets Advanced Analytics & Business Intelligence • Translate complex data into executive-ready insights, delivering strategic recommendations to C-suite leadership, • Build and maintain real-time dashboards tracking KPIs across sales performance, inventory health, forecast accuracy, and operational metrics, • Implement predictive analytics for demand sensing, customer behavior modeling, and trend identification, • Lead competitive intelligence analysis and market trend monitoring to inform strategic planning, • Develop pricing and promotional effectiveness models in collaboration with commercial teams, • Champion data governance standards and ensure data quality across planning systems Digital Transformation & Technology Leadership • Drive AI/ML integration into planning processes, serving as orchestrator of human-AI collaborative workflows, • Lead technology selection and implementation projects for planning systems (SAP IBP, Anaplan, o9, JDA/Blue Yonder), • Partner with IT and Engineering teams to automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI), • Champion transition from manual Excel-based processes to integrated, cloud-based planning platforms, • Develop and monitor AI model performance, ensuring continuous improvement and value realization, • Build organizational capabilities in digital tools and advanced analytics methodologies Cross-Functional Leadership & Stakeholder Management • Serve as primary planning liaison to executive leadership, presenting monthly business reviews and strategic recommendations, • Consolidate inputs from planning, merchandising, finance, and operations into unified strategic narratives, • Facilitate weekly S&OP meetings and monthly integrated business planning sessions, • Manage relationships with key technology vendors and external partners, • Drive change management initiatives supporting digital transformation and process optimization Team Development & Organizational Capability Building • Lead and develop a team of 2-3 professionals including demand planners, supply planners, business analysts, and data scientists, • Set clear OKRs, drive execution of high-impact projects, and foster culture of continuous learning, • Develop team capabilities in AI/ML tools, statistical modeling, and advanced planning methodologies, • Support career development through mentoring, cross-training, and stretch assignments, • Build succession planning pipeline for critical planning roles Risk Management & Business Continuity • Develop multi-scenario contingency plans for supply chain disruptions, • Lead crisis response planning and execution during disruptions, • Implement early warning systems for demand volatility and supply constraints Innovation & Continuous Improvement • Identify opportunities to enhance forecast accuracy through emerging technologies, • Improving planning cycle time, • Deploy strategic evolution of KPIs and performance management frameworks Requirements • Bachelor's degree in Business, Finance, Engineering, Supply Chain, Operations Research, or Analytics, • 6+ years experience in operations planning, supply chain analytics, demand planning, or related functions, • 2 years in leadership roles with direct report management experience, • Preferred industry experience in eCommerce, Consumer Goods, FMCG, Retail, etc., • Demonstrated success in S&OP process leadership and cross-functional program management, • Track record of digital transformation initiatives and technology implementations, • MBA or relevant Master's degree preferred, • APICS/ASCM certification (CPIM, CSCP) strongly preferred, • Additional certifications in data science, project management (PMP), or Lean Six Sigma valued Technical Competencies • Must have SQL, • Must have R or Python, • Advanced Excel modeling including VBA, complex formulas, and large dataset manipulation, • Statistical software proficiency: R, Python, or SAS for predictive modeling preferred, • BI/Visualization tools: Tableau, Power BI, Looker, or similar platforms, • Planning systems: Experience with SAP IBP, Anaplan, o9, JDA/Blue Yonder, or similar, • Database skills: experience with SQL, Snowflake, BigQuery, or similar preferred, • AI/ML understanding: Familiarity with machine learning concepts and applications in planning Hybrid Schedule: • 3 days per week in office in Manhattan office Compensation: • $150k-$160k base salary + cash bonus and flexible for the perfect candidate