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Job DescriptionDescription: At Curion, We Connect Brands to People. Our expertise and passionate pursuit of insights enable our clients to make informed decisions that drive meaningful impact. Our vision? Advancing the way brands connect to people to build a better future. Our core values: Integrity, Resiliency, Accountability, Curiosity, and Collaboration. We are seeking a Consumer Liaison who is a licensed cosmetologist, a stellar communicator, has a strong attention to detail, enjoys working in a fast-paced and dynamic environment, and is a people-person. Job Summary The Cosmetology Consumer Liaison is a dynamic critical client facing role supporting our personal care product consumer research team. They will manage a high-volume reception desk. Duties include assessing hair attributes to qualify new volunteers for studies by utilizing their expertise as a licensed cosmetologist. This role is responsible for study request intake, volunteer recruitment, and daily communication on study fill-rate progress. Key to the role is ensuring a welcoming and professional environment for the test center, handling all volunteer inquiries, and tracking study participation and compensation. The right candidate for this role will have a strong customer service background with the ability to handle the occasional escalated volunteer. Responsibilities • Create a positive memorable experience for volunteers, • Conduct in-person hair assessment consultations to qualify volunteers for the program and ongoing studies (must be licensed to do allergy patch test), updating expert ratings (hair demographics) within ARCS database., • Perform study recruitment via phone and in-person, • Book qualified volunteers for study appointments based on testing needs, • Make appointment confirmation and reminder calls, • Perform volunteer check-in/check-out, capture consent forms, • Update participation and incentive amounts in ARCS database, • Respond to volunteer inquiries in a timely manner, accurately and professionally, • Assist stylists with volunteer prep, or product application when needed (must be licensed to do this function), • Preferred: Bi-lingual English and Spanish, • Strong task management skills, • Extremely detail-oriented, committed to quality, ability to check own work effectively, • Ability to clearly communicate with other departments, • Ability to work independently and as part of a team, • Ability to remain calm under pressure, • Ability to be agile in a frequently changing environment, • Ability to handle multiple tasks while maintaining a high level of accuracy, • Licensed cosmetologist, • Post-secondary education or the equivalent of related job experience, • 5+ years of prior reception/administrative/customer service experience, • Experience in consumer research is a plus, • Proficient in Microsoft Office products, • Must have the ability to escort panelists to and from study execution area., • Will make and receive phone calls., • Must be able to type, use computer keyboard, and read computer monitor., • 401(k) retirement account with company match, • Health, dental, vision, basic life, short and long-term disability, accident insurance, critical insurance, pet insurance, flexible spending account (FSA), and more., • Paid time off (PTO) About Curion: Curion specializes in delivering impactful insights to the world’s top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data-driven product insights, sensory expertise, and state-of-the-art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary XP Xperience Performance platform, connecting brands to consumers at every step. An innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world’s leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products. Requirements:

Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals. Answering neighbor's questions on animal care to help them find or maintain the perfect pet. Pay Increases & Pet Care Training Programs.