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  • Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English)
    Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English)
    3 days ago
    Full-time
    West Orange

    Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English) West Orange / Montclair Area, NJ $17 per hour Full Time | Tuesday – Saturday We are looking for a friendly, organized, and professional Front Desk Receptionist to join our growing beauty salon team. This role is ideal for someone who enjoys working with people, providing great customer service, and supporting a busy salon environment. As the first point of contact for our clients, you will play a key role in ensuring every guest has a welcoming and smooth experience from the moment they arrive until they leave. Responsibilities • Greet clients warmly and provide an exceptional customer experience, • Schedule, confirm, and manage client appointments using the salon booking system, • Answer incoming phone calls and respond to customer inquiries regarding services, availability, and pricing, • Coordinate closely with stylists and technicians to ensure smooth and accurate scheduling, • Check clients in and out efficiently and process payments, • Assist with retail product sales and recommend products based on client needs, • Maintain the cleanliness and organization of the front desk, waiting area, and reception workspace, • Ensure retail displays and product shelves remain stocked and organized, • Send appointment confirmations and reminders to clients, • Manage walk-in clients and assist in fitting them into the schedule when possible, • Handle client questions or concerns in a professional and friendly manner, • Support stylists with client flow and help keep the day running on schedule, • Assist with light administrative tasks such as organizing forms, client records, and daily reports, • Bilingual (English and Spanish) required, • Friendly, professional, and positive attitude, • Excellent customer service and communication skills, • Strong organizational and multitasking abilities, • Ability to work in a fast-paced salon environment, • Previous salon, spa, or customer service experience is a plus, • West Orange, NJ 07052 (Required)

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    13 days ago
    Full-time
    Fort Lee

    Benefits: Parking provided Performance-based bonuses Accrued paid sick leave Paid one week vacation 401(k) Company parties Employee discounts Salon & Spa Receptionist/Manager 5 Salon & Spa is seeking an experienced Receptionist/Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential. Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. Passion: A love for hair, fashion, and a strong sense of style. Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. Leadership: Strong leadership skills to effectively manage and inspire a team. Communication: Excellent communication skills. Responsibilities Manage and inspire the leadership, stylists and front desk and assistants. Provide coaching and feedback to ensure standards are met. Build and maintain strong client relationships for exceptional customer experiences. Develop and manage employee schedules. Oversee daily operations to ensure smooth functioning. Recruit, hire, and train new team members. Create and implement salon and spa policies and procedures. Monitor inventory levels and place orders as needed. Develop marketing strategies to attract and retain clients. Maintain comprehensive product and service knowledge. Receptionist/Manager Profitability Focus: Be a key contributor to the salon’s financial success. Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. Marketing Implementation: Execute effective marketing strategies to attract new clients. Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.

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  • Front Office Manager
    Front Office Manager
    1 month ago
    Full-time
    Bloomfield

    Milestones Child Care Academy is dedicated to providing a nurturing and educational environment for young children. As a leading daycare and preschool provider, we prioritize safety, learning, and development to foster the growth of every child in our care. Summary We are seeking a Front Office Manager to oversee the daily operations of our childcare facility located in Bloomfield. This role is vital in ensuring smooth administrative functions and delivering excellent customer service to families and staff alike. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries. Coordinate communication between parents, staff, and management. Ensure a welcoming and professional environment for children, parents, and staff. Oversee scheduling, appointments, and administrative tasks. Maintain accurate records of attendance and other essential documentation. Support staff with customer service issues and resolve concerns promptly. Implement policies that enhance the safety and well-being of children. Collaborate with management to improve overall facility operations. Qualifications Proven experience in hospitality management or customer service roles. Excellent communication skills in English; multilingual abilities are a plus. Strong organizational skills with attention to detail. Ability to manage multiple tasks efficiently. Friendly demeanor with a professional attitude. Prior experience in a childcare or educational setting is preferred but not required. Proficiency with multi-line phone systems and basic administrative software. Call-To-Action 'Join our team at Milestones Child Care Academy where your organizational skills can make a real difference in young lives. If you’re passionate about creating a positive environment for children and families, we’d love to hear from you—apply today to become part of our caring community.'

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