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  • EXPORT CUSTOMER SERVICE
    EXPORT CUSTOMER SERVICE
    hace 4 días
    $20–$26 por hora
    Jornada completa
    Linden

    The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure efficient and accurate operational service. This role also involves supporting driver activity and delivery coordination, ensuring timely pickups and deliveries. The ideal candidate will have strong organizational and record-keeping skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced logistics environment. The goal is to ensure smooth operations across all export functions while maintaining a high level of service. Roles and Responsibilities Position responsibilities include, but are not limited to: Perform administrative duties and data entry when receiving export cargo Maintain and update customer inventory records Build and maintain strong relationships with clients Maintain standard operating procedures and customer profiles, including key contacts, special requirements, contract rates, and preferred routing/services/carriers Coordinate and communicate with drivers regarding deliveries, pickups, and scheduling to ensure timely and accurate service Work closely with dispatch and warehouse teams to support daily delivery operations Track freight and monitor shipment status to ensure timely departures and deliveries Process data through company systems and submit shipping information to clients Confirm weekly inventory reports for each client Handle billing for all transactions Respond promptly to customer inquiries related to tracking, tracing, and service issues Identify and report operational problems, discrepancies, or disputes to supervisors Ensure hazardous material shipments are processed in compliance with DOT and OSHA regulations Provide excellent customer service throughout the export process, including timely communication and issue resolution Perform other duties as assigned Qualifications and Education Requirements High School diploma or GED required Bachelor’s Degree preferred but not required Minimum of 2+ years of experience in an office environment 2+ years of experience in an export role 2+ years of experience in the logistics or shipping industry Knowledge of global supply chain processes is a plus Freight Forwarding and/or NVOCC experience strongly preferred Preferred Skills Strong communication and customer service skills Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Strong organizational and multitasking abilities High attention to detail Proactive and forward-thinking mindset Benefits Competitive salary based on experience Health, dental, and vision insurance Paid Time Off 401(k) retirement plan

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  • Sales Representative
    Sales Representative
    hace 16 días
    $17–$19 por hora
    Jornada completa
    Port Richmond, Staten Island

    Job Description: Wireless Sales Representative Metro by T-Mobile We are looking for a motivated, customer-focused Wireless Sales Representative to join our team at Metro by T-Mobile. The ideal candidate will have strong communication and sales skills, a passion for technology, and the ability to meet sales targets while delivering excellent customer service. Preferred Experience: * Previous experience with Metro by T-Mobile, Boost Mobile, AT&T, T-Mobile, Verizon, Cricket Wireless, or any other wireless carrier is highly preferred. * Experience in wireless sales, mobile phone retail, customer service, and meeting sales goals is a plus. Responsibilities: * Assist customers with new activations, upgrades, port-ins, and additional lines. * Promote wireless plans, including Magenta in Metro offers and multi-line deals. * Recommend accessories, device protection, tablets, and other add-on products. * Promote Metro Home Internet and explain its benefits to customers. * Meet daily, weekly, and monthly sales targets. * Provide excellent customer service and build long-term customer relationships. * Maintain store appearance, merchandise displays, and inventory. * Follow company policies, sales procedures, and compliance requirements. Qualifications: * Strong communication, interpersonal, and customer service skills. * Ability to work in a fast-paced retail environment. * Goal-oriented, dependable, and motivated to earn through sales performance. * Willingness to learn about mobile devices, wireless plans, and promotions. * Previous wireless carrier experience is preferred but not required for the right candidate. What We’re Looking For: Someone who is reliable, professional, enthusiastic, and ready to grow in the wireless industry. Candidates with existing wireless sales experience are strongly encouraged to apply.

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