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Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As a Design Operations Manager, you will play a pivotal role in driving design operations within our established global Design team of 50+ professionals. We're seeking a highly skilled and energetic individual with experience in large, distributed teams that collaborate seamlessly across multiple time zones. You will work closely with the Chief Design Officer and design leadership team to optimize and scale team processes, fostering improved collaboration, governance, and continuous improvement. Based in New York, this role offers the opportunity to collaborate with our teams in Vancouver and London, providing valuable exposure to our global customer base and enabling you to make a significant impact on our design organization. Your responsibilities: • Conduct ongoing internal research to identify evolving design and research challenges and opportunities for process unification and efficiency gains., • Collaborate with design leadership to prioritize initiatives, maintain a backlog and roadmap of operational projects, and drive strategic decision-making., • Scope, design, and implement operational initiatives, including:, • Standardizing and optimizing design and research processes across distributed teams, • Evaluating and implementing tools and technologies to enhance team efficiency, • Developing templates and workflows for recruitment, onboarding, and career development to foster team growth, • Proposing improvements to design output quality and impact, • Showcasing success stories to promote design and research impact across the organization, • Creating and delivering training content on design best practices, tools, and methodologies, • Establishing benchmarks and tracking key design metrics to inform operations decisions, • Setting standards for onboarding new designers and researchers, and collaborating with the CDO and design leadership to optimize team structure, • 7+ years of experience in DesignOps or a related field, with a proven track record of delivering successful projects, • A portfolio or case study demonstrating expertise in DesignOps, including process and results, • Proficiency in a range of tools (e.g. Miro, Confluence, Figma) and a willingness to adapt to new technologies, • Strong foundation in user-centered design principles, UX, and UX Research methodologies, • Excellent written and verbal communication skills, with the ability to document and share processes in a clear and engaging way, • Strong interpersonal skills, including active listening, trust-building, and collaboration facilitation, • Ability to drive buy-in and support for operational initiatives, with a talent for influencing stakeholders, • Strategic thinking, balanced with tactical operational expertise, and the ability to prioritize tasks in a dynamic environment, • Strong problem-solving, organizational, and time management skills, with experience in managing multiple projects and deadlines, • Knowledge of change management principles, methodologies, and tools, with experience in implementing organizational change, • Ability to work independently, with the judgment to know when to seek guidance and input from others Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$150,000—$185,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job DescriptionDescription: Position Title: General Manager Reports to: Director of Operations Date: May 2023 Summary Direct flow of service and ensure guest satisfaction. Supervise, train and schedule all floor staff. Confer with food preparation and other personnel to plan menus and other related activities. Contribute to the evolution of service, position in the market, and standard of excellence. Foster ownership mentality and adhere to all duties and responsibilities of the position explained below. Essential Functions 1. Interview, hire, evaluate, reward, and discipline FOH personnel and assist Chef with BOH employees, 2. Orientate, motivate, train, and educate all FOH personnel in Restaurant policies, procedures, and rules, 3. Ensure to schedule appropriately for the Restaurant in the absence of Assistant Manager, 4. Effectively supervise floor staff to ensure professional service and guest satisfaction during hours of operation., 5. Oversee all FOH supplies and hard goods orders ensuring that the Restaurant is stocked appropriately for the time of year and advise Assistant Manager on any ordering needs, 6. Educate FOH personnel in product knowledge and cultivate long-term service knowledge., 7. Build rapport with Restaurant guests and ensure an organic, enjoyable and memorable experience., 8. Ensure that all Restaurant signage is accurate and in keeping with the theme of Restaurant, 9. Responsible for keeping all signage up to date, 10. Conduct end of week inventories accurately and timely for beverage program with the assistance of Bar Manager, 11. Responsible for accurately reporting payroll on a daily basis, 12. Responsible for the end of night closeout and cash drop, 13. Maintain the Aloha database with accurate items and prices, 14. Maintain employee files., 15. Perform all daily tasks as indicated on opening and closing checklists, 16. Ultimately responsible for cleanliness and repair of Restaurant and office., 17. Attend and perform weekly Manager meetings., 18. Work closely and with all management staff., 19. Foster a culture in which customer satisfaction is the primary concern., 20. Always establish open lines of communication between FOH and BOH., 21. Establish role as a spokesperson for the Restaurant within the community and with Restaurant’s guests., 22. Become entrepreneurial in all endeavors with a view to increasing sales and guest satisfaction, 23. Maintain knowledge of local competition and general industry trends., 24. Ensure adherence to all budget line item, 25. Beverage Program a. Closely work with the Bar Manager on proper purchasing levels, delivery and storage of beverage program for the entire restaurant b. Oversee the weekly liquor, wine, beer & N/A Beverage inventory fluctuations to stay within +/-$500 Standards c. Oversee physical menus and ensure accuracy d. Oversee cleanliness of Bar, Liquor/Wine/Beer/NA Bev Storage areas 26. Group Functions: a. Work with Level III Manager and Sales team to adhere to all SOP’s for event functions 27. Financials Functions: a. Work with Level III Manager and Sales team to adhere to all SOP’s for event functions b. Maintain acceptable RSH standards following budget on: c. Labor Cost d. Controllable Expenses e. General and Administrative Expenses f. Food Cost – with the Head KM g. Beverage Cost – with D.O. h. Accomplish in due time all tasks and assignments required by the following: i. Founder/Chef/Owner ii. Director of Finance iii. Chief Operating Officer iv. Director of Operations 28. Staffing Functions: a. Improve and maintain management presence on the floor during service b. Maintain a positive and healthy working environment for all staff FOH and BOH following our Work Place Conduct SOP c. Maintain FOH and BOH staff turnover to a minimum d. Reduce or eliminate written guest complaints e. Maintain a 90% or higher over-all score on both the Bar and Dining Room Spotter’s Reports f. Maintain and practice the “Open-Door” policy – open communication g. Enforce all house rules and policies – setting an example to all staff 29. Facility Functions: a. Maintain acceptable RSH standards on: i. Upkeep and cleanliness of the restaurant ii. Line up procedures, departmental meetings iii. Inventory (Non-Food and Cutlery, Glassware, Flatware) iv. Reduce glassware and flatware breakages 30. Cuisine Functions: a. Maintain acceptable RSH standards on recipes from the prep line, kitchen cooking line and expo line plate presentation. b. Ensure flavor profiles are accurate through constant follow through on line checks Requirements: Education: Must have at least a high school diploma or GED Experience: Previous F&B experience is required with at least 2 years of Assistant Manager experience or above. Competency: • Able to work well under pressure and be self-motivated, • Good organizational, time management and sales skills, • Good communication skills—both written and verbal Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Sitting, handling, eye-hand coordination, walking, standing, stooping, and kneeling., • This position may on occasion be required to assist with set up which may require the lifting, carrying, pulling or pushing of approximately 21—50 pounds.

Job DescriptionHinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all. About the Role The Head of Product & Tech Operations is a high-impact leadership position designed to own and evolve the unified operating system of our Product and Technology organizations. Reporting directly to the Chief Product and Technology Officer (CPTO), you will be the primary architect of how we work, ensuring our teams are faster, clearer, and more effective at scale. This role merges Product and Tech operations into a single, coherent organization. Your mission is to eliminate organizational noise and duplication, allowing our functional leaders to focus on long-term strategy and innovation while you ensure the engine of the company runs with world-class precision. Responsibilities • Own the Product & Tech Operating System: Define, document, and continuously evolve the end-to-end Product Development Lifecycle (PDLC) and Software Development Lifecycle (SDLC) as a single, integrated system., • Drive Execution Rigor & Planning: Lead the annual and quarterly planning cycles, ensuring alignment across Product, Engineering, and Design. Force early visibility and resolution of misalignments between cross-functional teams before they impact delivery., • Lead Technical Program Management (TPM): Directly lead the TPM organization, overseeing the execution of complex, multi-team initiatives that are critical to the company’s success., • Operationalize Innovation: Create the framework that allows high-risk, long-term bets to coexist with immediate delivery pressure without diluting either., • AI Tooling Enablement: Drive the strategy for AI workforce enablement to ensure our teams are leveraging the latest technology to improve productivity. Own vendor management and the selection, implementation, and governance of the tooling stack used across the Product–Tech organization.What We're Looking For, • Proven Leadership: Extensive experience (typically 10+ years) in a senior leadership role within Product Operations, Engineering Operations, or Technical Program Management at a high-growth technology company., • Systems Thinking: A demonstrated ability to design complex organizational systems (PDLC/SDLC) that balance the need for discipline with the need for speed., • Strategic Execution: Experience leading large-scale annual and quarterly planning processes for organizations with hundreds of employees., • Change Management: Proven success in leading organizational transformations, merging teams, or redefining reporting structures and operating models., • Influence: Exceptional communication skills with the ability to partner effectively with C-suite executives and SVPs to drive alignment. #Hinge

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Designer to design and develop compelling visual assets for our Marketing team. This Designer will report to the Chief Marketing Officer and be responsible for the application of Garner's brand identity across assets, ensuring a consistent brand experience and compelling call to action for our clients, partners, and other external stakeholders. This role will work cross-functionally across the Marketing, Sales, Account Management, and Product teams to deliver slide decks, one-pagers, handouts, website content, and a variety of other digital and print assets. This role is ideal for candidates with versatile design skills looking for a high impact cross-functional role. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Design compelling visual assets, such as sales collateral, insights reports, event handouts, website content, etc., • Consistently apply Garner's brand identity to visual assets, including logo, typeface, colors, and illustration style, • Set up processes to ensure consistent application of Garner's brand identity and design style across the organization, including creating enablement resources such as self service design templates, guidelines, and creative assets, • Collaborate cross-functionally to understand and ensure deliverables meet the needs of the business, • Continuously improve processes through the use of new design techniques and toolsThe ideal candidate has:, • 6+ years of experience in graphic design, slide design, or a related visual content creation role, • Proven ability to communicate key messages through creative and visually compelling assets, • Strong organizational and time management skills; ability to manage high volume of inbound requests and prioritize time accordingly, • Knowledge and experience using software such as Figma, Adobe Suite, and Google Slides, as well as awareness of emerging AI tools the enhance the design process

Job Description About Atria Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages. Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more. Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible. Atria Health is seeking a Senior Software Engineer for our Data Engineering team to support engineering efforts across our data infrastructure, pipelines, and analytics platforms. This senior individual contributor role is responsible for designing and building scalable data systems, mentoring engineers, and partnering with domain product teams (Clinical Experience, Member Experience, and Care Delivery) to deliver reliable, high-quality data that powers insights and decision-making. Your work will directly enable Atria’s long term research ambitions and enable our physicians to derive novel clinical insights. You'll own complex data initiatives from design through implementation while establishing best practices that elevate the entire engineering organization. Tech Stack • Languages: Python, SQL, • Data Processing: Dagster, dbt, • Infrastructure: Google Cloud Platform, Terraform, Kubernetes, Docker, • Data Storage: Snowflake, PostgreSQL, MySQL, • Streaming: Pub/Sub, Kafka, • CI/CD: GitHub Actions, • Monitoring & Observability: Datadog, Grafana, OpenTelemetryKey ResponsibilitiesData Infrastructure & Pipelines, • Design, build, and maintain scalable data pipelines and ETL/ELT workflows, • Help to own and improve our data warehouse architecture in Snowflake, • Implement data modeling best practices to support analytics and reporting needs, • Drive data quality initiatives, including validation, testing, and monitoring frameworksCross-Team Collaboration, • Partner with product engineering teams to design data contracts and integrate data capture into applications, • Work closely with Analytics and Business Intelligence teams to understand reporting needs and deliver reliable data products, • Collaborate with Security and Compliance to implement data governance and privacy best practices, • Partner with Product and Engineering leadership on data strategy and technical roadmapsSupport Research and Clinical, • Collaborate with Clinicians and Clinical Researchers to ensure they have the data available to deliver on their projects and support patient care, • Work with our Analysts to decrease latency, improve testability and integrate with de-identification providers to meet our goals and regulatory needsMentorship & Culture, • Mentor and coach more junior data engineers, fostering growth and technical development, • Establish and document data engineering standards, patterns, and best practices Compensation: $190,000-$250,000 Requirements Required • 7+ years of software engineering experience, with 3+ years focused on data engineering, • Deep experience with cloud data platforms, such as Snowflake and BigQuery, • Proficiency with data pipeline orchestration tools (Airflow, Dagster, or similar), • Strong SQL skills and experience with data modeling and warehouse design, • Experience with data transformation tools such as dbt or Spark, • Demonstrated ability to lead technical initiatives and influence without direct authority, • Excellent communication skills and ability to translate complex technical concepts for varied audiencesPreferred, • Experience in healthcare technology or other regulated industries, • Familiarity with streaming data architectures and real-time processing, • Experience building and scaling data quality and observability platforms, • Track record of improving data accessibility and self-service analytics capabilities At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective date of hire, • OneMedical membership for employees & dependents giving access to 24/7 virtual care, • Fertility & family planning, • Company-covered preventive health screenings through partner hospitals (Calcium score), • Fitness Perks including Wellhub +, • 401k contributions and 4% match starting after 6 months, • Flexible Time Off, • Continuing medical education (CME) and CEU support for professional licensure, • Time to give back and make an impact in underserved communities

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job DescriptionIntro M0 is the universal stablecoin platform. With M0, builders can create their own application-specific stablecoins, and customize attributes such as branding, transfer & compliance behaviors, and yield distribution mechanics. By leveraging M0, businesses can monetize their digital dollar use cases and maintain control over their money tech stack, while not being burdened by issuance and operational heavy-lifting. In short, we're building a modular platform that allows regulated financial institutions, fintechs, and enterprises to issue their own compliant, programmable digital dollars. M0 is seeking an experienced and commercially driven Head of Enterprise Partnerships & Sales to lead institutional adoption of the M0 platform. This is a senior, high-impact role with significant autonomy to shape M0's global sales organization, define its go-to-market motion, and drive aggressive growth across fintech, payments, and corporate segments. About the Role M0 is seeking a proven, commercially-obsessed Head of Enterprise Sales & Partnerships to accelerate institutional adoption of the M0 platform. This is a high-autonomy, foundational leadership role. You will not only execute complex, needle-moving deals but also define, build, and scale M0's entire global institutional go-to-market strategy and sales organization across the fintech, payments, and corporate segments. This role requires a unique blend of strategic vision and exceptional execution to establish M0 as the standard for institutional programmable money. What You Will Own & Build • Reporting directly to the Chief Growth Officer, you will be the driving force behind M0's institutional growth, with significant exposure to the rest of the leadership team., • Enterprise Growth Strategy: Architect and execute the global sales strategy to drive adoption of the M0 platform among Tier 1 fintechs, payment networks, and large enterprises looking to issue or integrate stablecoins., • Enterprise Deal Leadership: Personally own the full, end-to-end sales lifecycle for complex, multi-million dollar enterprise partnerships—from initial sourcing and relationship building to contract negotiation, onboarding, and ensuring long-term partner success., • Sales Organization Scaling: Recruit, train, mentor, and manage a high-performing, geographically distributed Institutional Partnerships and Sales team., • Process & Infrastructure: Implement and enforce a rigorous, data-driven sales operating system, including advanced CRM discipline, pipeline forecasting accuracy, and performance reporting to ensure scalable, repeatable success., • Executive Representation: Serve as a credible, senior ambassador for M0 with C-suite stakeholders, regulatory partners, and at high-profile industry events worldwide, translating M0's technical capabilities into clear commercial value., • Product Feedback Loop: Work closely with Product and Engineering teams to synthesize market feedback and partner needs, directly influencing the product roadmap.Qualifications, • Minimum 10+ years of progressive experience in institutional sales, business development, or enterprise partnerships., • Minimum 4+ years in a senior commercial leadership role within fintech, stablecoin infrastructure, crypto/digital assets, or B2B payments., • Exceptional Track Record: Demonstrated history of closing and managing complex, multi-year, multi-stakeholder enterprise contracts with financial institutions or major technology providers., • Domain Expertise: Deep understanding of digital assets, stablecoins, payment processing infrastructure., • Builder Mindset: Proven ability to not just operate within a sales organization but to successfully design, build, and scale a sales function from the ground up in a high-growth environment., • Leadership & Communication: Outstanding relationship management, negotiation, and executive presentation skills; the ability to communicate complex technical/regulatory concepts to non-technical C-suite audiences., • Location: Ability to work multiple days a week from the M0's office in New York City is required.Nice to Haves, • Prior experience working directly with regulated stablecoin issuers, major fintech, or major card networks., • Established network among global financial institutions (FIs) and non-FIs involved in digital assets., • Familiarity with global regulatory frameworks (e.g., GENIUS, MiCA, travel rules, US state money transmitter laws).Benefits, • Competitive compensation including a token grant, • Comprehensive health benefits: medical, dental, and vision insurance fully sponsored by the company, • Flexible work environment with a global team—work remotely or from our NYC or Berlin hub, • Wellbeing allowance to support your physical and mental health, • IT equipment stipend to set up your ideal workspace, • Annual professional development budget to invest in your growth and skills, • Unlimited paid time off to take the time you need, when you need it

Job DescriptionMeet Ascertain Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain. About the Job As the Director/Manager of Partner Solutions, you will lead post-sale success and retention efforts for Ascertain’s most important partners. This role is ideal for someone with experience in healthcare technology, SaaS implementation, or healthcare consulting who’s ready to build a high-impact function from the ground up. You will own end-to-end customer success after the initial sale: overseeing pilot delivery, driving change management and adoption, and ensuring long-term retention and expansion. You’ll work directly with care management and revenue cycle teams to make sure our platform integrates smoothly into their daily workflows, delivering real, measurable value. You will manage end-to-end deployments, from initial implementations to ongoing customer success initiatives and onboarding for future products. You’ll partner closely with Sales, Product, Engineering, and Marketing to ensure each deployment delivers measurable impact, provides clear ROI metrics for go-to-market decisions, and sets the stage for seamless adoption of our offerings. This is a hands-on, high-ownership role for an operator who thrives in ambiguity, leverages data to drive decisions, and is passionate about helping healthcare teams succeed. You’ll help define our partner success strategy, build scalable SOPs and playbooks, and shape the partner experience. Over time, you’ll have the opportunity to grow into a formal leadership role and build a team. The insights you bring back from the field will directly shape how we build and sell, informing product priorities, go-to-market strategy, and how we define value for the customers we haven't won yet. This is one of the most strategically important roles at Ascertain. This position will be based out of our office in New York City on a hybrid basis, but for the right candidate, we are open to remote work. Reports to the Chief Commercial Officer. What You'll Do: * Own the Client Relationship: Serve as a founding executive-facing client lead. conduct stakeholder interviews, align on workflows, present to executive sponsors, hold regular business reviews. * Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation. * Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies. * Collaborate with Commercial to upsell and cross sell new products to established customers; and then develop a scalable customer-success framework (onboarding, training, support, upsell). * Develop a targeted (by customer type) customer-success framework (onboarding, training, support, upsell) and required materials (role-based meeting templates, quick-start guides, FAQs, and video tutorials) to support an expanding team. What You'll Need: * 5–7 years in a customer-facing or implementation role (consulting, customer success, solutions engineering, or healthcare operations) with meaningful time spent inside healthcare workflows. * Exposure to revenue-cycle management, case management, or prior-authorization operational workflows in ASC’s, hospitals, health systems or payers. * Proven track record scaling complex, multi-stakeholder implementations and delivering quantifiable results. * Exposure to customer-support workflows and tools (e.g., Zendesk, Intercom) to bridge the gap between implementation and ongoing support. * Previous startup experience preferred. What You'll Bring to the Table: * Data-Informed Operator: Leverage metrics and insights to demonstrate customer ROI and identify opportunities for account growth. * Clear Communicator: Translate complex insights into clear recommendations for executives, customers, and internal teams. * Customer-Centric Leader: Build trusted relationships, proactively address risks, and drive retention and expansion. * Execution-Oriented: Plan and manage projects end-to-end—setting milestones, coordinating stakeholders, and mitigating risks. * Hands-On & Adaptable: Thrive in a fast-paced startup environment, balancing strategic leadership with practical problem-solving and customer support. Why Ascertain? Make a real difference: Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI! Compensation Range: $150K - $195K

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Vice President of Commercial Growth and Partnerships, reporting to the Chief Product Officer, is responsible for shaping and executing Elite's commercial portfolio growth strategy across pricing, packaging, partnerships, and product line economics. This role ensures that product investments, pricing decisions, and partner strategy that translates into measurable ARR growth, margin expansion, and disciplined execution aligned with the Value Creation Plan (VCP). This role leads the orchestration of portfolio and offering strategy, pricing architecture, ecosystem and partner programs, and cross functional commercial alignment across Product, Go to Market, and Finance. This role is accountable for financial performance of designated product lines in partnership with Product and Finance, while serving as a strategic integrator across teams to ensure commercial decisions are coherent, scalable, and consistently executed across the portfolio. Work Arrangement: Hybrid in NYC HQ Responsibilities P&L Ownership & Commercial Leadership • Drive financial performance of designated product lines, including ARR, retention, margin, and operating efficiency, in partnership with Product and Finance., • Partner with Finance and Product to build product-level P&L models, investment plans, and multi-year financial forecasts., • Own pricing and monetization strategy, including packaging and portfolio mix, and partner with Finance on pricing approvals., • Lead the integrated product portfolio strategy grounded in customer insights, competitive intelligence, and long-term market trends., • Define strategic adjacencies, expansion opportunities, and product-level transitions including cloud migration pathways., • Partner closely with Product Management to translate strategy into clear roadmap priorities and sequencing., • Establish portfolio governance frameworks that guide capital allocation, investment decisions and portfolio performance tracking., • Define and own Elite's global partnership strategy across technology, data, payments, services, and strategic alliance partners., • Design and scale Elite's partner program, including partner tiers, enablement models, incentives, certification, and governance., • Identify and prioritize partnerships that accelerate product innovation, expand market reach, improve customer outcomes, and unlock incremental ARR., • Partner with Product, Technology, Sales, and Marketing to ensure partners are integrated into product roadmaps, GTM motions, and commercial packaging., • Establish commercial and operational models for co-selling, co-marketing, and joint solutions with partners., • Own partner performance metrics, including sourced and influenced revenue, attach rates, pipeline contribution, and partner ROI., • Serve as executive sponsor for strategic partners and alliances, managing senior-level relationships and escalations., • Partner with Product Operations to reinforce rigor, transparency, delivery excellence, and cross-functional coordination., • Implement operating rhythms, KPIs, and reporting structures that improve predictability and execution quality., • Serve as executive sponsor for product-related M&A and strategic partnerships, supporting opportunity assessment, due diligence, synergy modeling, and integration planning., • Build and lead a high performing team over time as the function evolves, intentionally developing future leaders through focused coaching, hands on mentorship, and structured capability building., • Cultivate a culture grounded in strategic rigor, commercial accountability, and deep customer orientation, ensuring decisions drive measurable business impact., • Bachelor's Degree in Business, Finance, Computer Science, Engineering or equivalent experience. MBA or advanced degree preferred., • 12+ years of senior leadership experience in product strategy, corporate strategy, partnerships, or commercial strategy leadership within enterprise SaaS., • Experience with AI technology and commercial strategy., • Experience working in or closely with the legal technology industry in a high-growth SaaS environment is preferred, with familiarity across law firm workflows and enterprise sales cycles., • Demonstrated experience owning or influencing P&L performance, including ARR growth, margin optimization, and product-level financial planning., • Proven success developing and executing portfolio strategy, including investment prioritization, lifecycle management, and multi-year product vision., • Deep expertise in pricing, monetization, and packaging for subscription-based SaaS products., • Demonstrated experience building and scaling strategic partnerships or partner programs, including technology alliances, commercial partnerships, or ecosystem-led growth motions., • Strong background shaping or partnering on go-to-market strategy across Sales, Marketing, and Customer Success., • Strong financial modelling capability and ability to convert insights into strategic recommendations for executive stakeholders., • Demonstrated ability to lead cross-functional initiatives and influence outcomes at the ELT and board levels., • High executive presence with exceptional communication skills, capable of simplifying complex concepts for diverse audiences., • Strong track record leading and developing high-performing teams across strategy, operations, partnerships, or product disciplines., • Comfortable operating in high-growth, transformation, or PE-backed environments with evolving priorities., • Ability to navigate ambiguity, drive clarity, and make data-informed decisions under pressure., • Ability to travel up 25–50% as business needs require., • Role requires the following physical capacity: Sedentary: primarily desk/computer work., • Competitive Compensation Package ($238,000 - $280,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

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