Client services jobs in Medford, New York - Page 3Create job alerts

Job Description Requirements As Physician Reviewer/Advisor for Independent Medical Exams (IME), you will utilize clinical expertise and reviews insurance appeals, and prospective and retrospective claims. The Physician Reviewer will provide an interpretation of the medical necessity of services provided by other healthcare professionals in compliance with client specific policies, nationally recognized evidence-based guidelines, and standards of care. MAJOR DUTIES AND RESPONSIBILITIES: • Reviews all medical records and addresses each question posed by the client utilizing client specific criteria or other nationally recognized evidence-based criteria, • Ensures that the rationale for the determination is clear, concise, and contains adequate supporting documentation to substantiate the decision, • Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer-reviewed literature that support sound and objective decision-making and rationales in reviews; refrains from using case studies, cohorts, and the like to make decisions due to their limited sample sizes, • Provides copies of any criteria utilized in a review with the report in a timely manner, • Returns cases on or before the due date and time, • Makes telephone calls as mandated by the state and/or client specifics, • Maintains proper credentialing and state licenses and any special certifications or requirements necessary to perform the job, • Attends all required orientation and training, • Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits, • Board certification required, active practice required PLEASE BE AWARE: In the interest of the security of all parties, Dane Street will never conduct interviews via text or request checks from candidates for any reason including the purchase of equipment. Benefits • Robust opportunity for supplemental income, • Schedule flexibility and predictable work hours - You choose services and case types, dictate volume, and conduct exams and reviews based on your schedule availability, • No doctor/patient relationship is established and no treatment is provided. These are advisory-only opinions., • Enhanced industry expertise strengthening your medical practice with medical necessity and utilization review/management expertise, • Expanded credentials as an expert in Independent Medical Exams and physician advisor services, • Fully prepped cases, streamlined case flow, transcription services at no cost, and user-friendly work portal Dane Street supports all referral processes, scheduling, preps cases extensively, prepares all medical records, provides transcription services as applicable, facilitates all client communications, and ensures the quality and timeliness of all reports and report delivery. Apply for this job

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage client accounts and update information in the database., • Assist clients with policy changes and inquiries., • Process insurance claims and follow up with clients on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred., • Bilingual Spanish preferred.

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionHave you ever worked in a call center before? We can promise you have never worked in a call center like ours. Our sales agents form a tight knit team in a fun, fast paced environment filled with energy and opportunity. Earn commissions on your bookings, and win fun prizes and bonuses in our weekly sales rep contests! Our call center manager is hands-on and works individually with each agent to maximize their potential, focusing on helping them acquire the skills they need to be successful every day. Success is based on bookings and client loyalty, not average call length. We dont sacrifice client satisfaction for call speed. Here youll have the opportunity to help clients solve their real world issues with the support and backing of our entire team. You are empowered to do whats best for the client and you play a key role in setting up our moving and junk removal teams for success out in the field. There are plenty of growth opportunities within our fast-growing organization. Work for a 2018 &2019 Inc 5000 company and a 2020 Best of Long Island nominee. What are you waiting for? Come join our team today! What does H.U.N.K.S. stand for? H.U.N.K.S stands for "Honest. Uniformed. Nice. Knowledgeable. Service." At College Hunks Hauling Junk and College Hunks Moving, our HUNKS & HUNKETTES do whatever it takes to make every clients experience with us 100% stress-free, every time! Now Hiring Leaders An opportunity within the College Hunks brand and our Sales and Loyalty Center is different from any "job" you've ever had. We give our HUNKS/HUNKETTES the power to make decisions on their own and rewards for strong performance . So, if you can handle the responsibility and like to have fun at the same time, then you might already be a HUNK/HUNKETTE! If you're interested in joining the HUNKS and bettering yourself while also having fun and making money, apply below. About You: Do you have energy, enthusiasm, and a passion for excellence? Are you ready to work as part of a team that truly cares about delivering on their promises every day? We are in search of enthusiastic, goal-driven individuals that are motivated by client satisfaction and continued success to join our Sales and Loyalty Call Center in our Bohemia, NY headquarters. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. NO COLD CALLING!!!! Sales Agents must clearly communicate our brand values and procedures to all clients who contact us for information regarding our services. You will be responsible for maintaining and managing multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both customers and team members and live College H.U.N.K.S. core values every day! ESSENTIAL DUTIES & RESPONSIBILITIES • Answer inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct., • Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures., • Represent brand positively with each client interaction., • Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings. Hours of operation for our Call Center staff are: Monday Friday 8am - 9pm, Saturday 8am - 7pm, Sunday 9am 6pm We can accommodate schedules within these time frames. Compensation for this position is $18/hr + commission. Sales Reps average $24-30/hr with commission & incentives! *Initial training period of $18/hr with the possibility of making commission your first week. We also offer PTO to all employees of 56 hours per year. Do you think you can WOW our customers? Apply today at REQUIRED EDUCATION & EXPERIENCE • High school diploma or GED required, • Excellent and proper oral and written communication skills, • Typing proficiency minimum 40 WPM, • Ability to demonstrate personal integrity in a team environment, • Ability to work in a faced paced environment, • Computer skills a must with knowledge of Microsoft applications and Internet programs

Job Description Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE Monday 10:00AM – 6:00PM Tuesday 9:00AM – 5:00PM Wednesday 10:00AM – 6:00PM Thursday 9:00AM – 5:00PM Friday 9:00AM – 5:00PM Some evening and weekend hours may be required. SUMMARY Family Service League is seeking a full-time Case Manager for the Critical Time Intervention (CTI) program in Mastic, NY. The Case Manager will work as part of an interdisciplinary team to provide Care Management services to adolescents and adults who have behavioral health needs and who have not been successfully engaged in services during or after critical times in transition. CTI promotes community integration, self-advocacy, and access to ongoing support by helping individuals develop and utilize strong ties to their professional and non-professional support systems during and after transition periods. This is a community-based position with frequent field work, beginning with client engagement in hospital settings and providing support for approximately 9 months following discharge. We offer a generous benefits package including the following: • Health and Dental Insurance, • Vision Insurance, • Flexible Spending Account (FSA), • Retirement Savings Plan with a 5% employer contribution, • Life and AD&D Insurance, • Generous PTO (paid time off), • Up to 11 paid Holidays, • Paid Sick Leave, • Student Tuition Remission Program, • Employee Assistance Program (EAP), • Company paid Short-Term and Long-Term Disability, • Employee Discounts and more! RESPONSIBILITIES • The Case Manager will assess needs and coordinate services for adolescents and adults within the full range of DSM diagnoses., • Collaborate on referrals, resources, and interventions within a multidisciplinary team that includes Master's level clinicians, Case Managers, Peer Specialists, and nurses., • Develop a person-centered care plan, share knowledge of community resources, engage individuals in skill building, offer crisis management, collaborate with other providers, assist individuals in navigating complex systems, and work with informal support., • The Case Manager will facilitate linkages and coordinate care planning with other providers of services/resources to ensure goal directed collaborative care, including care transitions., • Coordinate with collateral contacts, including family and other providers., • Assess for Social Determinants of Health and facilitate linkages to community providers and supports., • Establish and maintain positive working relationships with others, both internally and externally., • Complete all clinical documentation in accordance with NYS Office of Mental Health in an electronic medical record., • Assess situations to determine importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization., • The Case Manager will set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information, and activities., • Provide support to clients in the community with in-person, field-based interaction, as well as in-office settings., • Provide services to clients beginning in hospital settings and spanning approximately 9 months following discharge., • Coordinate and connect to community resources., • Attend routine supervision/team meetings., • Complete training and maintain proficiency with de-escalation skills., • All other duties as assigned. QUALIFICATIONS Bachelor's degree required in Social Work or related field required. Minimum of one year of experience in a behavioral health setting. Proficient computer skills, including Microsoft Office and Electronic Health Records required. Excellent interpersonal and verbal and written communication skills required. Ability to problem solve, make clear decisions and work independently, as well as part of a team required. Must be responsive to deadlines. Bilingual in Spanish strongly preferred. Valid and clean NYS Driver’s License and the ability to operate a vehicle in a safe manner under all driving conditions Some evening and weekend hours may be required. PHYSICAL REQUIREMENTS General computer and keyboarding skills. Ability to sit and stand for long periods of time.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off, • Parental leave Salary Range: $70,000-$85,000 Benefits: Paid Time Off, Benefit, 401(k) with Company Contribution Company Overview Mission: Live our four core values every day Building Leaders, Always Branding, Listen to Fulfill & Delight, and Fun, Safe Winning Team. Our promise is to deliver a stress-free moving or junk removal experience and always provide our clients with H.U.N.K.S. (Honest, Uniformed, Nice, Knowledgeable Service). Vision: To be the largest, most popular employer and a launchpad for business ownership About the Role Were looking for a driven, hands-on leader who thrives on operational excellence, team growth, and client satisfaction. As Operations Manager, youll oversee the daily operations of our Hauppauge location, ensuring every move and junk removal job runs smoothly, safely, profitably, and to our high standards of service. Youll lead your team by example, build a winning culture, and partner closely with ownership to drive growth. Key Responsibilities • Deliver 100% client amazement ensuring loyalty, repeat business, and strong referrals, • Lead, coach, and hold team members accountable to performance and process standards, • Oversee scheduling, dispatch, and job execution for moving and junk removal services, • Maintain truck and equipment safety; ensure compliance with all operational policies, • Manage P&L and annual budgets, making decisions that drive profitability, • Utilize systematic hiring and training to recruit and develop top talent, • Conduct on-site estimates for moving and junk removal as needed, • Execute marketing plans and monitor KPIs to improve revenue and efficiency, • Produce and review operational reports to inform decisions, • Occasionally perform or supervise jobs in the field must be able to lift, move, and work alongside the team when needed Qualifications Required: • Bachelors Degree in Business Management or equivalent experience, • 3+ years of management experience in operations, logistics, or service industries, • Strong background in sales, marketing, and systems management, • Exceptional communication, leadership, and problem-solving skills, • Reliable, punctual, detail-oriented, and safety-conscious, • Ability to thrive in a fast-paced, high-volume environment Preferred: • Experience managing a moving or junk removal company location, • Construction or power tool experience a plus Why Join Us • Competitive pay with performance bonuses and future profit sharing, • A fun, energetic team environment, • Opportunity to grow with one of the fastest-growing service brands in the country, • Be part of a mission-driven team that changes lives and communities every day Veterans are highly encouraged to apply.

Job Description The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly. Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required. Responsibilities: • Help Desk or Service Desk experience, • Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN, • Printer installation, maintenance, and troubleshooting, • Installation, management, and support of Malware removal tools (anti-virus, anti-spam), • Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients, • Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1., • Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions), • Microsoft Exchange Knowledge, • Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop Required Experience and Qualifications: • Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education, • Entry Level with 1-2 years’ Experience in related field, • Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills, • Ability to work independently and as part of a team, • Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment, • Be committed to Ozkar Services mission, and be willing to go above and beyond, • Ability to be “on call" and “on standby" in relation to the workload, • Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field., • Working Knowledge on Ticketing System ConnectWise and Management Console LabTech, • Must be able to Multitask in stressful office environment, • Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN Work Environment: • Employee must be able to travel to other work sites as required, • Must be able to lift 75 lbs