502 Best client services Jobs in Wayne, New Jersey (September 2025)

Sun River Health

A31 Clinical Program Director

4 days ago

Ridgewood

Job Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, and Westchester County. Sun River Health is seeking a full-time Clinical Program Director for the A31 position at Westchester Square. Position Summary The A31 Clinical Program Director provides leadership and acts as a role model for all personnel in the planning and delivery of client services. He/she directs program operations and collaborates with all departments to develop, deliver, and evaluate the clinical program services provided to the Sun River Health clients. The Program Director directly supervises all administrative and case management staff and collaboratively supervises all facilities and plant operations at the program site. This position ensures that concrete services are provided to clients in accordance with New York State Office of Mental Health requirements as well as agency policies, procedures, and quality standards. Essential Duties and Responsibilities • Performs other duties as required by the Vice President or his/her designee, • Provide counseling and crisis intervention services as needed., • Recruit, supervise, develop, and evaluate staff, • Responsible for all statistical and other reports as requested., • Responsible for employee time and attendance requests, • Conducts performance management activities, including but not limited to appraisals, documentation, coaching and disciplinary actions for clinical staff, • Oversees all client intakes and discharges and assures that they are processed in accordance with agency and regulatory requirements, • Provides counseling and crisis intervention services as needed., • Adhere to all HIV/AIDS and substance abuse confidentiality requirements., • Analyze program performance and forecasts future demand and resource requirements for continued effective program operation., • Assure compliance with all policies, regulations and laws governing clients' rights and confidentiality of information., • Attend and participates in continuing education programs, seminars designed to maintain professional competence., • Build, develop, and maintain community relationships and referral arrangements with community agencies and hospitals, • Trains all staff on meeting the regulatory standards per OMH, • Screens and selects clinical candidates for program staff positions, • Provides clinical supervision and in-service training for clinical staff, • Coordinates and oversees clinical program and services, • Conduct performance management activities, including but not limited to appraisals, documentation, coaching and disciplinary actions for clinical and administrative staff at the program site., • Conduct quality assurance reviews to monitor and audit compliance with indicators and program metrics. Ensure department standards of practice are met and implement plans of correction when necessary to address substandard performance., • Direct, coordinate, and implement training programs for staff, including both internal training and outsourced instruction, • Ensure that billable staff services meet or exceed weekly billing quotas, • Ensure that case management services provided meet or exceed service targets, • In collaboration with the department of Environmental Services, maintains overall responsibility for program site security, operations, and safety., • Monitor all case management activities for compliance and quality assurance, • Oversee the quality management of client Private Health Information in all paper and electronic patient health information systems., • Education Requirement: Master's Degree (LCSW) Benefits • Medical/Dental/Vision, • PTO/Sick leave, • Voluntary STD/LTD, • Flexible Spending Accounts, • 401K, • Referral Program, • Commuter and Transit Benefits Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health. Our Culture At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve. Why Join Sun River Health? • Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need., • Professional Growth: We provide opportunities for career advancement and professional development., • Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment. Responsibilities Relation to Mission The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable. Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Job Responsibilities The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.

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