
The Opportunity As the VP of Client Experience, you are responsible for orchestrating the entire customer success function, with the primary goal of ensuring customers are satisfied, achieving their desired outcomes, and contributing to the company's growth and success. You will display strong leadership, strategic thinking, and a deep understanding of the customer's journey. Your ultimate goal will be to enhance the customer experience and ensure a seamless customer journey with KWI. The Company We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands. We unify Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence. As the VP of Client Experience, you excel at the below core competencies The impact you’ll make • Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization., • Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth., • Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience., • Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization., • Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met., • Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships., • Ensure alignment between customer success and the broader organizational strategy, driving a customer – centric culture., • Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution., • Represent the company at industry events, conferences, and networking opportunities to enhance the company's brand and foster new business relationships., • Support and continue to build a best-in-class client services team by creating processes, training, and rolling out new business initiatives., • Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements. What you will bring • Bachelor’s Degree in Business or a related field preferred, • 8+ years of relevant leadership experience in customer success or related function, • 5+ years’ experience building relationships with executives with company level decision making authority, • 5+ years’ experience with B2B Software companies, • Experience working within the retail industry highly preferred, • Proven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions., • Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindset, • Highly skilled at presenting in large groups, both in-person and virtually, and managing challenging or escalated client situations, • Excellent critical thinking skills, combined with the ability to present beliefs clearly and compellingly in verbal and written form, particularly the ability to convey technical / nuanced information in an accessible and understandable manner, • Experience implementing internal process for cross functional teams to deliver on customer needs As a member of the KWI team you will receive • Full Medical, Dental and Vision, • 4 weeks of PTO in your first year, • Summer Fridays....all year round, • Tuition Reimbursement, • Discount from building café, • 401(K) with a 50% company match (up to 6% of employee contribution), • Employee Referral Program, • (1) Volunteer day each year Our work space We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday. We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year. Our commitment to you At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.

The Employee Benefit Sales Manager will conduct prospect/client meetings, along with overseeing the sales and business development activities related to employee benefits products. Voluntary benefits, and wellness programs will be primary focus. Core Responsibilities 1. Sales Strategy and Growth • Develop and execute strategic sales plans to meet or exceed revenue targets., • Identify new business opportunities with employers, brokers, and strategic partners., • Manage the sales pipeline and forecast revenue., • Lead presentations and proposals for mid-to-large employer groups. 2. Client Relationship Management • Build and maintain relationships with HR decision-makers, CFOs, and benefits administrators., • Conduct needs assessments to design tailored benefit solutions., • Ensure client satisfaction through renewal and service excellence. 3. Product and Market Expertise • Stay current on healthcare reform, ERISA, ACA, and insurance carrier updates., • Understand competitive products and pricing strategies. 4. Cross-Functional Collaboration • Work with underwriting, marketing, and compliance teams to deliver proposals., • Partner with operations and client services to ensure smooth implementation. Required Background • Bachelor’s degree in Business, Marketing, or related field., • 2–5+ years in employee benefits sales, with at least 1–2 years in a leadership role., • Experience working with brokers, carriers, or benefits technology platforms preferred., • Strong knowledge of employee benefits (medical, dental, vision, life, disability, voluntary, etc.), • Excellent sales leadership and team management abilities., • Strong consultative selling and negotiation skills., • Proficiency with CRM systems (Pipedrive, Salesforce, Etc.).

Financial Professional Are you a leader who has the following traits? Competitive Entrepreneurial Coachable Communicative Self-disciplined Authentic If the answer is yes, consider becoming a financial services professional to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable , customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients.

We are seeking a talented Hair Stylist to join our team at MF Beauty Bar. As a Hair Stylist, you will be responsible for providing a variety of hair care services and treatments, including cutting, coloring, and styling. Responsibilities: • Conduct consultations to understand client needs and preferences., • Deliver a range of hair services such as cutting, coloring, and styling., • Keep up to date with the latest hair trends and techniques., • Maintain a clean and organized work area. Qualifications: • Proven experience as a Hair Stylist., • Strong knowledge of hair care and styling products., • Excellent communication and customer service skills., • Ability to work in a team-oriented environment. Join us to bring out the beauty in our clients with your creative skills and expertise.

Join our team as a door-to-door salesperson! We are seeking motivated individuals to engage with potential customers directly at their business. Your primary responsibility will be to present our payment processing solutions and help businesses save money. Key Responsibilities: • Conduct door-to-door sales visits in assigned territories., • Present and explain our payment processing services to potential clients., • Achieve sales targets and contribute to team success., • Maintain positive relationships with customers and follow up on leads. Requirements: • Excellent communication and interpersonal skills., • Self-motivated with a strong desire to succeed., • Ability to work independently and as part of a team., • Previous sales experience is a plus but not required. We offer a supportive work environment with opportunities for growth and development. If you're passionate about sales and eager to make a difference, we want to hear from you!

Job Title: Salon Assistant Location: Adesso The Salon Department: Salon Operations Reports To: Salon Manager / Senior Stylists Position Overview: The Salon Assistant at Adesso The Salon plays a key role in supporting stylists and ensuring a seamless, luxurious experience for every guest. This position is ideal for someone passionate about the beauty industry, eager to learn, and committed to maintaining the salon’s high standards of professionalism, cleanliness, and client care. Key Responsibilities: Assist stylists with preparing clients for services, including shampooing, conditioning, and treatments. Maintain cleanliness and organization of all salon areas, including stations, shampoo bowls, and back bar. Sanitize tools, towels, and equipment according to salon and health standards. Greet and assist guests with a warm, friendly, and professional demeanor. Refill back bar and product stations as needed. Support front desk operations when necessary (e.g., escorting guests, offering beverages, light cleaning). Assist in color preparation, mixing, and setting up for stylists. Ensure smooth workflow between stylists and clients to enhance overall salon efficiency. Participate in training and development opportunities to grow within the salon team. Qualifications: Previous salon experience or cosmetology school training preferred (but not required). Strong attention to detail and a proactive attitude. Excellent communication and teamwork skills. Professional appearance and positive energy. Ability to multitask and stay organized in a fast-paced environment. Flexibility to work weekends, evenings, and holidays as needed. Benefits: Hands-on experience in a high-end salon setting. Mentorship and training from experienced stylists. Opportunities for career advancement within Adesso The Salon. Supportive and creative work environment.

PLEASE NOTE THAT ONLY APPLICANTS WITH BEAUTY INDUSTRY WILL BE CONSIDERING FOR THIS POSITION ● why work at here? ● our culture our culture is our secret sauce! we respect, support and empower each other, with NO judgement; we are loyal to one another and to salon pop . our team challenges and motivates each member to be the best they can be! the people that work here make the salon what it is. salon pop is truly the "greatest place to work in the world"! ● our location we are located on the north shore's "gold coast" of long island our shopping center is filled with high-end stores and we have, on average,150 NEW clients per MONTH ! ● our leadership team & business coaching you will receive paid training on Phorest Salon Software with our salon leaders and must be open to coaching during training ● our flexibility we believe in work / life balance we try our hardest to give you your dream schedule ! ● desired skills and experience Customer service and retail sales (including cash handling) A sincere interest in the beauty industry Willing to help others succeed Punctuality and reliability are essential for this position Salon/Sales experience a plus, but we can train qualified candidate Computer Savvy a must! Phorest Hair Salon Software Must have excellent communication ability and verbal skills Ability to answer high volume inbound calls Must posses a proactive and professional attitude Ability to work efficiently under pressure Ability to take on projects and expedite them in a timely manner Must be a team player and be able to take initiative to do tasks Must have strong work ethics ● Company Benefits: ● Paid Time Off and 401K ● 45% Off on all retail products ● Discounted services for yourself! ● Flexible schedule ● Monthly Bonuses Benefits: ● Employee discount ● Flexible schedule ● Referral program Schedule: ● 8 hour shift ● Day shift 9-5pm ● Weekend availability 9-6pm

About Us We’re a growing cleaning service business providing high-quality cleaning for residential and commercial clients. Our focus is on professionalism, reliability, and delivering results our clients rave about. We’re building a team of dependable, detail-oriented independent cleaners who take pride in their work. Who We’re Looking For We’re seeking experienced, self-motivated cleaners to work with us on an independent contractor basis. This is not an employee role—you choose the jobs you accept, set your own schedule, and work with us as a partner. If you’re reliable, have a strong work ethic, and want flexible cleaning work without being tied to a fixed schedule, we’d like to connect. What You’ll Do • Provide general and deep cleaning services for homes, offices, and commercial spaces, • Follow client-specific instructions and cleaning checklists, • Maintain a professional, respectful attitude with clients and team members, • Bring your own cleaning supplies and equipment (or let us know if you need guidance), • Flexible, on-call cleaning jobs—take the ones that fit your schedule, • Competitive pay rates per job or per hour (based on project scope), • Opportunity for repeat and ongoing work with our client base, • Minimum 1 year of cleaning experience (residential or commercial), • Access to transportation to get to client sites on time, • Ability to work independently and meet quality standards, • Basic cleaning supplies and tools, • Proof of legal eligibility to work as an independent contractor 1. We’ll add you to our list of approved independent cleaners., 2. When jobs come in, we’ll contact you with details., 3. You accept or decline based on your availability., 4. Payment is made after job completion (per agreed terms). Ready to Get Started? If you’re an experienced cleaner who values flexibility and steady work opportunities, we’d love to speak with you. 📩 Send us your name, experience, and we’ll get in touch for a quick call.