Client support specialist jobs in Mount Vernon, New YorkCreate job alerts

Top skills: SQL, Tableau, Python Schedule: Fully onsite Summary The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director. Job Responsibilities Review and approve contracts, cost proposals and contract supplements. Approve project and work breakdown structures. Review and approve the documentation of business processes. Approve project budgets and expenditures, monitor transaction controls and costs against budgets. Predict potential budget overruns and offer solutions. Consult with corporate offices, project managers, auditors, client and sub-consultant representatives regarding future proposals. Prepare sub-agreements and review and input sub-consultant invoices to ensure contact compliance. Skills Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Strong ability to work independently and manage one's time. Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Strong ability to apply accounting and mathematical principles to work as needed. Strong ability to analyze business trends and project future revenues and expenses. Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus. Education/Experience Bachelor's degree in business management, economics, finance, accounting or relevant field required. Key Responsibilites/Requirements 8-10 years experience required. Job Duties • Responsible for mining, developing and distributing data insights that will drive learnings and growth for the e-Commerce Operations Team., • Work closely with the Business Intelligence team to ensure data integrity, responsible for analyzing dashboards across Fulfillment, Returns, Operations, and NPS., • Develop customized Tableau dashboards as needed by Fulfillment Operations., • Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and historical benchmarking., • Analyze and develop insights for channel specific operations data using multiple data sources including Vertica, Tableau, Kibana, ecommerce business platform and other tools., • Responsible for various testing disciplines, including multivariate, A/B and user testing to validate hypotheses with data driven answers., • Utilize advanced knowledge of developing data driven insights to identify business growth opportunities., • Provide data-driven thought leadership to help the business identify areas to improve in terms of forward and reverse operations. Leverage predictive modeling techniques in the process., • Continually evolve analytics processes and tools; incorporate new sources of data to improve understanding Samsung digital business and operations., • Prepare reports and support stakeholders with deriving insights for WBRs (weekly business reviews)., • Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision Qualifications • Bachelors degree in Engineering, Computer Science, Business, a related field, • 3+ years of hands-on experience in Data Analytics, specifically in Operations, • 3+ years of experience in data manipulation using SQL, • 3+ experience with design, execution, and measurement of A/B and multivariate tests, • Experience in an eCommerce and/or Digital Commerce environment, • Fluent in building reports and visualizations using Tableau (or similar BI tools), • Strong problem solving ability, • Excellent communication and data presentation skills Preferred Qualifications • MBA or Masters or in Analytics, Statistics, or other quantitative field, • 5+ years of experience with statistical analysis and predictive modeling using tools such as R, STATA, SAS, Python, etc. Traits/Behaviors/Abilities For Success • Succinct/proactive/confident communication data-driven insights (translating data into business speak) to all levels of the business stakeholders from operational to executive, • Experience working with cross functional teams to develop products and services. Ability to build interdepartmental relationships, • Desire to make a difference, engage customers, shape a strategy and build the right solution, • Exceptional critical reasoning, creative thinking and problem solving skills., • Familiarity with the identification and resolution of issues working with disparate sources of data and data quality issues, • Ability to dig into the fine details of projects but also articulate strategy and vision, • Familiarity with current data analytics technology and tools, and more importantly, you understand the point of it all - to produce solid insights to drive business decisions, • High level of intellectual curiosity, boldness, and honesty, and comfort level with ambiguity, • Ability to understand what we are building and why, i.e. you dont take requests and issues at face value and know how to truly get to the core of the problem and act as a problem solver vs. a data provider, • Self-starter mentality with the ability to deliver results under minimal supervision, • You keep up to speed on the latest happenings in the big data landscape and cant wait to pour through rich data sets to help make our products better, our users more informed, and our internal team more productive, • You constantly think about experimentation and want to help drive a cultural of continuous testing, • Focused on results and their implications (rather than methods/tools/process), • Comfort in reprioritizing items as situations evolve to maximize teams impact, • Ability to work with and influence partners from different cultures and working styles, • Most importantly, you enjoy being an integral part of a fast-paced, collaborative team; possess an innate entrepreneurial spirit to explore the uncharted

Crossover Health is seeking a PRN/ As Needed Physical Therapist for our Pepsico Purchase Clinic. Looking for someone to start as a PRN in July and seeking coverage 3-4 days per week ( 3 months ) starting in September 2026 . Come join an amazing team today! About Crossover Health Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spending, and deliver an unrivaled experience for employees near and far. Job Responsibilities The Physical Therapist provides evidence-based care to promote an optimal patient experience. The Physical Therapist will be allotted 45 minutes one-on-one with all new and returning patients. The Physical Therapist treats patients with a variety of diagnoses, including both repetitive stress and athletic injuries. The Physical Therapist works both individually and as part of the greater health care team to optimize patient outcomes and clinic performance metrics. The Physical Therapist provides patient-centered, comprehensive care as part of an integrated team. • Advanced clinical reasoning to evaluate and treat complex patient cases, • Collaborates with the physical medicine rehab team (physical therapy, chiropractic, acupuncture, fitness) and the comprehensive care team (primary care, nursing, behavioral health, health coaching, optometry), • Implements Crossover clinical standards of care and operations workflows., • Documents accurate patient findings in shared electronic medical record, • Incorporates objective data in managing patient cases through administering and evaluating standardized functional outcome measures, • Develops new programs, classes, and processes to optimize patient-care experience, • Adheres to Code of Ethics and legal standards as defined by APTA, • Performs other duties as assigned. Required Qualifications • Doctorate of Physical Therapy from an accredited educational institute, • Minimum of 3 years of clinical work experience (orthopedic and/or sports therapy experience, preferred), • Must be actively licensed in the state of application, • Current BLS (Basic Life Support) certification Preferred Qualifications • Knowledge of Apple and Google-based technology or client technologies such as Microsoft or HP, • Passion for delivering a best-in-class patient care experience in an integrated patient-centered primary care model, • Creative, flexible and easily adapts to changing priorities, • Energetic, takes initiative and able to work in a team environment as well as autonomously when needed, • Embraces new ways of delivering healthcare, • Advanced clinical certification (ex: Orthopedic Clinical Specialist, Sports Clinical Specialist, etc.), • Exceptional clinical and interpersonal skills

About Destination Tomorrow Destination Tomorrow (DT) is a national grassroots LGBTQ+ organization founded in the Bronx, built on the principle that no individual should have to leave their neighborhood for necessary services. DT's mission is to move clients off the path of emergency care to one where they can grow, learn, and flourish by emphasizing economic, social, and mental empowerment through comprehensive educational, financial, and health programs, as well as housing solutions. As an expanding multi-site organization, Destination Tomorrow proudly serves the community across The Bronx, New York City; Atlanta, GA; and Washington, D.C. Position Summary The Data Entry & Reporting Specialist is responsible for entering, maintaining, validating, and consolidating program and client data across organizational systems. The role ensures that data collected through programs and organizational activities is accurately recorded and organized, and produces standardized reports used for program monitoring, grant compliance, and program performance and effectiveness reporting.The role operates within defined data mappings, reporting templates, and grant requirements. Core Responsibilities Data Entry & Maintenance • Enter and update client and program data in Salesforce, ESHARE, AIRS, SPARS, and other related systems within the organization’s program services, • Convert paper-based and event-collected information into digital records, • Maintain accurate, complete, and current database records, • Retrieve and organize records for reporting and compliance purposes, • Support routine data updates and corrections as required Data Validation & Quality Control • Review data for accuracy, completeness, and consistency across systems, • Ensure data aligns with established mapping tools and reporting definitions, • Follow up with Director of Support Services as the central department point of contact to identify and resolve missing, incomplete, or incorrect data submissions., • Ensure program teams comply with established data collection and reporting workflows through proactive follow-up and escalate persistent data compliance issues to the CSO (and later ED Ops/COO) for resolution Reporting & Data Output • Support grant and contract reporting requirements though regular meetings with the Director of Support Services and Program Leads to review progress on service delivery projections, • Produce monthly, quarterly, and annual reports using standardized templates, • Compile data from multiple systems into structured reporting outputs, • Provide routine data extracts and summaries to leadership and program teams, • Ensure timely submission of required reports Cross-Functional Coordination • Work with Director of Support Services and Program Leads to ensure timely and accurate data submission, • Reinforce correct use of data entry tools and reporting templates, • Clarify reporting requirements and definitions with staff as needed, • Support consistency in data collection and reporting across programs Systems Usage • Operate within existing systems (Salesforce, ESHARE, AIRS, SPARS, and other platforms as required), • Follow established workflows for data entry, validation, and reporting, • Maintain consistent use of organizational systems across departments, • No authority to modify systems, data structures, or reporting frameworks Required Qualifications • 2–4 years of experience in data entry, reporting support, or database administration, • Experience with various data entry and reporting systems, • Strong Excel or Google Sheets skills (sorting, cleaning, basic aggregation), • Experience working with multi-source or inconsistent data environments, • Highly organized with excellent attention to detail and data accuracy, • Ability to manage recurring deadlines across reporting cycles, • Experience working across cross-functional teams Preferred Qualifications • Experience in nonprofit, grant-funded, or social service environments, • Familiarity with compliance reporting or funder reporting requirements, • Experience supporting program data collection and reporting cycles, • Exposure to behavioral health, electronic medical records (EMR), housing, or community service data systems What We Offer • Competitive annual salary of $60,000, • Robust medical, dental, and vision insurance, • Paid sick time and paid time off, • 401k program, • Opportunity to make an impact during a pivotal growth moment serving LGBTQ+ communities,, • Align your expertise with your values while supporting community-rooted services

Job Description We are a medical and scientific-based physical therapy and fitness organization. We’re much more than a typical physical therapy clinic. Our goal is to help patients discover how to achieve the pinnacle of healthy living, expand their boundaries, feel younger, and revitalize their health. Our locally owned clinic is seeking a Client Care Specialist to join our team in Fort Lee, New Jersey. The health and satisfaction of our clients are vital to our success, and the happiness, professional fulfillment, and work-life balance of our staff are equally important. Our mission goes beyond offering patients a better life through treatment. When we treat our employees with dignity and compensate them not just fairly but competitively, an environment of collaboration is cultivated, and we can truly operate as a team. We work in a patient-centered business driven by excellence, and we operate as a holistic, cohesive unit. Each staff member is crucial to the seamless running of the business, and we offer on-the-job training, continuing education support, and a diverse and inclusive working environment. The Client Care Specialist position involves entering patient data, patient scheduling, and payment collection in an EMR system. Candidate must project a warm, enthusiastic, and friendly demeanor with clients and team members. Candidates should be comfortable explaining health insurance benefits, answering phones, scheduling, and multitasking. What We Offer: • Competitive Hourly Pay, • PTO Including Vacation and Holidays, • Continuing Education Allowance if Applicable, • Mentorship Program, • Opportunities for Professional Development and Leadership, • Valuable On-The-Job Training Primary Responsibilities Include: • Greet patients upon arrival at the clinic, • Collect new patient intake information and track referrals, • Manage patient scheduling, • Coordinate evaluations, appointment reminders, and cancellations, • Verify insurance, track covered/non-covered visits, and take copayments, • Send paperwork to insurance carriers for coordination of benefits, • Other duties as assigned Successful Candidates Must Have: • High school diploma or GED certificate, • Exceptional communication skills, • Proficiency in Microsoft Office products, • Ability to handle multiple tasks at once, • Ability to work efficiently & effectively in an autonomous environment, • Must be self-motivated with a willingness to learn and help coworkers when necessary, • Positive and empathetic attitude, willingness to help patients in pain, • Team player who can work in harmony with others

The objective of the Brand Specialist position is to productively support Beauty Barrage's client brands in various retailers. Passionate about the beauty industry and knowledgeable of the in-store retail environment required. Beauty savvy and able to represent the company image that is both polishe

Job Description JOB DESCRIPTION JOB TITLE: Retention Specialist DEPARTMENT: Rapid Re-Housing (New Start Program) FLSA: Non-Exempt REPORTS TO: Housing & Retention Services Coordinator LOCATION: Yonkers, NY SALARY: $40,000. - $45,000. SUMMARY: The Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable families and single adults in permanent housing. DUTIES & RESPONSIBILITIES:  Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains accurate and up today progress notes in HMIS.  Able to travel within the Westchester County.  Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff.  Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (shelters, DSS, housing department, clients, landlords and collaborating agencies, etc.)  Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed.  Promotes housing stability and individual well-being during program enrollment. Provide six-month retention services to clients who have exited the program.  Responsible for compiling the initial/renewal lease program/housing documents for submission. Responsible for completing program documentation, reports, assessments, HQS Inspections and Rent Reasonableness in a timely manner.  Ensures that children are enrolled and attending school. Responsible for reporting any child abuse or neglect.  Requires the completion of various programmatic time sheets and activity log along with maintaining working calendar updated.  Responsible for scheduling one client’s home visit as often as needed. Identify program needs and makes recommendations.  Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Ability to adapt to the client’s and staff needs as needed. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Acts as resource to Level One and Two ART, and assists them in ticket issuance and resolution once their tasks in Level Three are complete Metrics Tracking & Reporting (10%): • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets, • Track trends and conduct root-case analysis to identify any process issues that can be addressed in order to mitigate escalations Minimum Qualifications: Education: • Bachelor’s degree or equivalent experience; coursework in business, payment processing, or a related field preferred Experience: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues, • Experience with POS Terminals and payment gateways is a plus Competencies: Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Respond to calls/requests from the community (public agencies, businesses, libraries, hospitals, family members, etc.) regarding homeless individuals and those experiencing crisis • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Establish rapport and reduce harm by providing critical, life-saving resources such as food, water, clothing, blankets, and other necessities. • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases., • Attend and participate in community events. Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes., • Spanish-speaking (required) Job Type: Full-time Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • Vision insurance Schedule: • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays., • Monday to Friday (some weekends) Education: • Bachelor's (Preferred) Experience: • Outreach: 1 year (Preferred) Language: • Spanish (Required) License/Certification: • Driver's License (Required) Work Location: In person

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Flexible schedule, • Training & development Client Support Coordinator (Hackensack NJ)Healthcare craigslist - Map data OpenStreetMap compensation: tbd employment type: full-time experience level: entry level job title: Client Support Coordinator NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 1 | P a g e Job Description: Client Support Coordinator (CSC) Reports To: Integrated Care Nurse Navigator, Client Success Specialist, Nurse Manager, and CEO Works Alongside: Scheduling Team, HR Team, Client Experience Specialist, Field Staff Location: Office-based, with limited remote or after-hours coordination as assigned Position Summary The Client Support Coordinator (CSC) is the front-line anchor of Nurse Galinas Caregiving of New Jersey (NGCNJ). This person ensures that the office runs smoothly, communications stay clear, and every visitor, family member, or caregiver is greeted with warmth and professionalism. In addition to keeping daily operations organized and efficient, the CSC provides light HR and operational support and serves as the after-hours coordinator one week each month helping ensure continuity of care, staff coverage, and prompt response to urgent calls. This position is ideal for someone who is highly organized, dependable, calm under pressure, and passionate about helping people. Primary Responsibilities 1. Office Operations & Front Desk Coordination (Core Function) Open and close the office daily as assigned, ensuring a professional, welcoming, and orderly environment. Answer and route phone calls promptly with warmth and accuracy. Greet all visitors, caregivers, and clients with courtesy and professionalism. Maintain daily office flow oversee supplies, equipment, mail, and general cleanliness. Manage incoming calls, messages, and emails, ensuring timely follow-up by the appropriate staff member. Support leadership in scheduling interviews, meetings, and orientations. Maintain office calendars, contact lists, and administrative records. Prepare new client and caregiver folders, packets, and forms for leadership. 1. HR & Operations Support NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 2 | P a g e Assist HR with onboarding tasks such as scheduling interviews, collecting forms, and maintaining personnel files. Track expiration dates for caregiver credentials, background checks, and certifications. Support payroll preparation by verifying time sheets and attendance logs. Help prepare employee recognition items and Caring Together, Growing Together program materials Help to report and confirm schedules Serve as an emergency companion in the field Maintain confidentiality of employee and client information at all times. Support the coordination of caregiver orientation and training sessions. 1. After-Hours Coordination (Rotating One Week Per Month) Serve as the after-hours coordinator one week each month. Weekdays: 5:00 PM 8:30 AM Weekends: 24-hour coverage Saturday & Sunday Answer incoming calls and respond to client or caregiver emergencies with calm professionalism. Notify leadership and appropriate staff of any incidents or schedule changes. Log all after-hours activities and communications accurately for review on the next business day. Coordinate last-minute staffing or care schedule adjustments as directed. 1. Daily & Weekly Activities Maintain an organized and fully stocked office (forms, supplies, brochures, PPE, etc.). Review phone logs, emails and voicemails each morning to ensure no calls are missed. Check the communication board and update postings for staff awareness. Prepare weekly reports of office activity, calls, and HR support actions. Provide administrative assistance for client intakes, updates, or documentation requests. 1. Key Performance Indicators (KPIs) NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 3 | P a g e Domain Key Metric Target Office Readiness Office opened, stocked, and operational by 9:00 AM 100% Communication Phone calls answered or returned within 5 minutes 100% HR Support Employee records updated and accurate 100% After-Hours Coordination Calls documented and resolved 100% Positive 1. Qualifications Experience: Minimum 2 years in office administration, receptionist, or client service role (healthcare or home care preferred). Experience handling phones, multitasking, and managing office systems. Skills: Excellent organizational and communication skills. Proficiency with Microsoft Office and scheduling software (AxisCare or similar preferred). Professional phone etiquette and strong written communication. Calm demeanor, strong follow-through, and attention to detail. Requirements: Ability to work rotating after-hours weeks. Must pass background check and drug screening. 1. Core Values: ICARE NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 4 | P a g e Every action at Nurse Galinas Caregiving is guided by ICARE: I Integrity & Innovation: Honesty and continuous improvement. C Compassion & Competence: Deep care paired with mastery of skills. A Accountability & Advocacy: Ownership and standing up for clients and team. R Respect & Reliability: Dignity and dependability. E Excellence & Engagement: Pursuing top-tier outcomes through teamwork. The Value of Your Role As the Client Support Coordinator, you are the heartbeat of the agency. Your calm creates safety, your organization creates stability, and your kindness creates loyalty Every call you answer and every visitor you greet is part of someones peace of mind and you make that possible. Physical Requirements Ability to sit or stand for extended periods. Manual dexterity for frequent computer use. Light lifting (up to 25 pounds). OSHA Category 2 (limited exposure to clinical settings)

Job Description Job Overview of Recreation Therapist/Recreation Specialist The Recreational Specialist/Recreational Therapist is responsible for overall design, planning, facilitation, and monitoring of therapeutic recreation services delivered to assigned clients and across campus in collaboration with department peers. The Recreational Specialist/Recreational Therapist manages the administrative aspects of program delivery and supports team members with the facilitation of activities and programs. The Recreation Specialist/Recreational Therapist is an effective and collaborative interdisciplinary team member who strives to leverage all on and off-campus recreational resources and opportunities to meet the individualized treatment goals of ANDRUS youth through the clinical implementation of therapeutic recreation services (the APIED process). Schedule: Tuesday-Saturday from 10:00am until 6:00pm Essential Duties of Recreation Therapist/Recreation Specialist Key duties of this position include, but are not limited to, the following: • Designing and facilitating engaging, motivating, and developmentally appropriate activities, programs, and community outings, • Creating monthly recreation activity and trip schedules with significant client and cottage treatment team input and feedback, • Collaborating with Recreation Department team members to design and deliver community recreation programming, special events, and holiday events, • Developing and facilitating TR groups using the APIED process ensuring alignment between client treatment goals and therapeutic recreation interventions along the five domains of Therapeutic Recreation (Social, Emotional, Psychological, Spiritual, and Physical), • Documenting client progress in agency EMR system (both individual and group notes), • Assessing client interests through data collection and seeking to increase access to programs based on self-report measures such as surveys, • Ensuring a variety of programming opportunities which include diverse areas of interest, normalizing childhood experiences, and experiences which promote social-emotional growth and development, • Participating actively in proactive and responsive treatment team meetings (TPCs, Achiever meetings, Red Flags, weekly team meetings, programming meetings, and daily briefing meetings), • Managing and monitoring recreation supplies, budgeting, purchasing, and replenishment, • Maintaining specialized program skills and certifications (CTRS, Lifeguarding, Ropes Course facilitation, RIDE Program, RAP Studio, etc.), • Ensuring high level of activity facilitation guidance and support for Direct Support Professionals, including establishment of Talent Integration Projects Essential Qualifications of Recreation Therapist/Recreation Specialist Key qualifications include: • For Recreational Therapist: Bachelor’s Degree in Therapeutic Recreation, Recreational Therapy, Recreation or related field, • For Recreational Therapist: Must be on the CTRS certification track or have obtained the CTRS certification, required, • For Recreational Specialist: High School Diploma and two years of experience in recreation., • Experience with OR willingness to be certified in at least one of the following areas: Ropes Course facilitation, Lifeguarding, MSF Dirtbike School Instruction, RAP Studio Music Production, Animal Assisted Interventions, Sports Coaching, and other areas of Therapeutic Recreation, • Must be proficient in Microsoft Office, including Outlook, Word, Excel, and Power Point; Ability to learn additional software/programs a must (including agency EMR software), • Ability to work as a member of interdisciplinary teams with strong collaboration and communication skills, • Ability to engage youth and colleagues in activities and programs through motivational and relational leadership, • Ability to design programming based on client treatment goals, monitor client progress, and manage client data, • Excellent time management, coordination, and delegation skills, • Drivers license in good standing is preferred, • Ability to access and utilize ADP app on smartphone or other device for access to agency programs Benefits for Recreation Therapist/Recreation Specialist • Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time, • Health Insurance, • Dental Insurance, • Vision Benefits, • 401(k) Employer Contributions, • Tuition Reimbursement, • Flex Spending Accounts, • Employer Paid STD, LTD and Life Insurance, • Professional Development Physical/Travel Requirements • Must possess ability to sit, stand, walk, see, climb stairs, kneel, and lift weight of up to 30 lbs. The employee must be able to meet these requirements with or without reasonable accommodation., • Recreation staff must possess physical abilities relevant to safe facilitation of specialized program skills (i.e. American Red Cross swimming endurance standards for Lifeguarding, fine motor skills for high Ropes belaying and other technical skills, adequate sensory integration abilities for OHV/Dirtbike lesson demonstration and coaching, etc.), • Must possess manual dexterity necessary to operate a computer keyboard, • Candidates who are successfully hired, must participate in our Therapeutic Crisis Intervention training which concludes with a written and verbal test, and you will be evaluated on conducting a proper physical restraint., • Must be able to hear and see well enough to provide appropriate supervision of children. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Description Title: Training & Quality Assurance Analyst Reports To: Director of Compliance FLSA: Non-Exempt Status: Full-time Position Summary: The Training and Quality Assurance Specialist is responsible for ensuring agency staff are educated on all aspects of their job functions and complete all mandatory trainings within given timeframes. Reporting to the Director of Compliance, this position also works collaboratively with Human Resources and the Clinical Departments to achieve a motivated and effective workforce at Choice. Key responsibilities and essential job functions include, but are not limited to: • Orientation of new staff as well as delivery of existing agency training., • Ensure required annual federal and state trainings are completed in accordance with legal guidelines and organizational standards., • Evaluate the orientation process and modify training modules as needed. Make recommendations on new training topics based on staff feedback., • Deliver targeted training for all grant-funded staff, tailoring content to meet the specific requirements and objectives of each grant., • Assist in identifying underperforming staff members and provide tailored training interventions to improve their performance and skillsets., • Collaborate with community organizations to bring in external experts, resources and additional training opportunities for staff., • Keep detailed records of all training sessions, participant attendance, and compliance with training requirements., • Perform regularly scheduled internal reviews., • Collect and document information to support audit/documentation review findings., • Maintain agency records of all programmatic reviews/audits., • Special projects and other duties as assigned. Desired skills and experience: • Two (2) years’ experience in Health-related field in direct client care; Bachelor’s preferred., • Experience with and good working knowledge of NYS Department of Health regulations for Health Homes and/or OMH funded programs., • Experience working with an Electronic Health Record., • Knowledge of program regulations, along with other federal and state regulations, requirements, standards, and policies., • Familiarity with best practices in the areas of homelessness, supportive housing, mental health, substance abuse, and related areas., • Possess knowledge and skills essential to perform documentation reviews, audits, and other quality initiatives., • Experience with facilitating groups, • Excellent written, verbal, and interpersonal communication skills., • Strong organizational skills with attention to detail and ability to manage multiple priorities., • Energetic, dynamic personality that can work autonomously. Work Schedule: Monday – Friday, 9 am – 5 pm, 35 hours per week. Flexibility is required in order to address client and Agency needs. Compensation range: $50,000-$65,000

Job DescriptionFull-time Intake SpecialistLocation: New York-Inwood, Far RockawaySalary: $23-$30 hourly Job Overview As a Full-time Intake Specialist, you will be the first point of contact for individuals seeking our services. Your primary responsibility will be to gather essential information from clients, assess their needs, and guide them through the initial stages of our support process. This position requires excellent communication skills, attention to detail, and the ability to handle sensitive information with care and confidentiality. Key Responsibilities • Answer incoming phone calls and respond to email inquiries in a timely and professional manner, • Conduct initial assessments to determine client needs and eligibility for various programs and services, • Accurately input client information into our database management system, • Explain available services, programs, and resources to clients, • Schedule appointments and follow-up consultations for clients with appropriate staff members, • Maintain detailed and organized client records, • Collaborate with other departments to ensure smooth client transitions and continuity of care, • Assist in the development and implementation of intake procedures and policies, • Participate in team meetings and contribute to improving the intake process, • Maintain confidentiality and adhere to HIPAA regulations and other relevant privacy laws, • Provide basic emotional support and crisis intervention when necessary, • Generate reports on intake activities and client demographics as required, • Stay updated on available community resources and referral options, • Assist with administrative tasks related to the intake processQualificationsRequired:, • Home Care intake experience, • Strong phone etiquette and verbal communication abilities, • Proficiency in using computer systems and database management software, • Ability to multitask and prioritize in a fast-paced environment, • Empathetic and patient demeanor when interacting with clients, • Basic understanding of confidentiality practices and privacy regulations

Job Description Program: Sterling Community Center Location: White Plains, NY (Onsite & Mobile) Hours Per Week: 21 FLSA Status: Part Time, Non-Exempt Salary Range: $19 - $24/per hr Summary Description: The Recovery Specialist plays a pivotal role in supporting individuals on their journey to recovery from mental health challenges. This position involves providing personalized assistance, advocacy, and guidance to empower clients to achieve their goals and enhance their overall well-being. Responsibilities: • Engage with individuals receiving mental health services to build rapport and establish a trusting relationship., • Collaborate with clients to develop and implement personalized recovery plans., • Provide emotional support, encouragement, and crisis intervention as needed., • Facilitate individual and group sessions focused on skill-building, coping strategies, and goal setting., • Advocate for clients' needs and rights within the organization and in the community., • Collaborate with multidisciplinary teams to ensure coordinated and holistic care., • Assist clients in accessing and navigating community resources and support services., • Maintain accurate and confidential documentation of client interactions, progress, and setbacks., • Monitor and assess client progress in achieving recovery goals and adjust plans accordingly., • Participate in regular training and professional development opportunities. Competencies: • Empathy and compassion in working with individuals experiencing mental health challenges., • Excellent communication and active listening skills., • Knowledge of recovery-oriented principles and practices., • Crisis intervention and de-escalation skills., • Cultural competence and ability to work with a diverse client population., • Collaboration and teamwork in a multidisciplinary environment., • Strong organizational and time management skills., • Respect for confidentiality and ethical standards. Key Performance Indicators (KPIs): • Successful implementation and progress in individualized recovery plans., • Attendance and engagement in group sessions and activities., • Timely and accurate documentation of client interactions., • Collaboration and communication with multidisciplinary teams., • Reduction in crisis situations and improvement in coping skills., • Professional growth and development through ongoing training. Requirements: • Bachelor's degree in Psychology, Social Work, Counseling, or a related field., • Minimum of 2 years of experience in mental health or related roles., • Knowledge of recovery-oriented principles and trauma-informed care., • Certification as a Certified Recovery Peer Advocate (CRPA) is a plus., • Familiarity with community resources and support services., • Ability to work flexible hours based on client needs., • Commitment to ongoing professional development. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Assistant Director of Peer and Recovery Services Program: Peer and Recovery Services Location: White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Non-exempt Salary: $22-25 per hour Summary Description: The Youth Peer Specialist services are formal and informal services and supports provided to youth who are experiencing social, medical, emotional, developmental, substance use, and/or behavioral challenges in their home, school, placement, and/or community. These services provide the support necessary to ensure engagement and active participation of the youth in the treatment planning process and support the ongoing implementation and reinforcement of recovery. Responsibilities: Engage the youth in a variety of strategies to work toward identified goals, including but not limited to strengthening problem-solving skills; providing mentoring; engaging in community resource exploration; and providing life skills support. Engage in regular communication with the child’s treatment team, to ensure continuity of CCBHC services. Engage as part of an interdisciplinary CCBHC team to support youth through recovery. Document client progress and maintain a permanent record of client activity according to established methods and procedures. Practice with a person-centered, trauma-informed philosophy in alignment with the values of MHA. Attend community and internal meetings as requested. Due to the nature of the program, must be able to work a flexible schedule. Other designated or related duties. Competencies: • The individual must have a strong ability to use their own personal lived experience to connect with and relate to Assertive Community Treatment (ACT) participants, particularly around challenges associated with a chronic mental health condition., • Should have a demonstrated ability to relate well to adults., • Demonstrated interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services., • Two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs., • Ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment., • Excellent judgment/ ability to understand boundaries when working with participants of mental health services., • Familiarity with and ability to use an Electronic Health Record (EHR). Key Performance Indicators (KPIs): • Number of retained participants in the program., • Assessing the impact of peer support on participant recovery and wellbeing., • Ensuring adherence to established policies and procedures., • Participation in and application of ongoing training and development opportunities., • Accuracy and timeliness of documentation in electronic health records. Requirements: • Must hold State certification as a Peer Specialist, or have the ability to obtain provisional certification within 6 months and standard certification within 12 months of being hired., • Demonstrate an understanding of confidentiality standards as promulgated by the state (OMH, OASAS, DOH) and federal government (SAMHSA and 42CFR)., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic Computer knowledge and the ability to document in an electronic health record is required., • Preferred valid Driver’s License and a driving record that is satisfactory to our insurance carrier., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Legal eligibility to work in the United States without sponsorship. Special Considerations: • Ability to work flexible hours., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: INSET Team Leader Program: Intensive and Sustained Engagement Team (INSET) Location: Primarily based in White Plains and/or Valley Cottage. This is a mobile role and may require travel to additional service areas in Putnam, Orange, and Sullivan counties, as needed. Hours Per Week: 35 FLSA Status: Full Time, Exempt Salary Range: $60,000 annually Summary Description: Greater Mental Health of New York’s INSET program provides mobile, community-based, and flexible support for individuals with histories of acute distress, frequent hospitalizations, or ineffective past care. Led by peers and grounded in a person-first approach, INSET prioritizes immediate needs, builds lasting social and family connections, and offers care coordination without traditional time or location constraints. The INSET Peer Care Manager combines the values of peer support with care management functions. In this role, the staff member uses lived experience to engage and support participants in their recovery journey, foster resilience, and connect them to natural and community supports. The staff member also provides care management by assisting with resource navigation, service coordination, and follow-up to ensure participants have access to needed medical, behavioral health, and social services. Responsibilities: • Manage a caseload of participants consistent with industry standards, regulatory expectations, and program needs., • Provide individual and group peer support using a flexible, trauma-informed, person-first framework., • Conduct outreach to engage individuals who may not typically connect with the mental health system., • Support participants in developing recovery-oriented goals, using tools such as Wellness Recovery Action Plans (WRAP) and Advanced Directives., • Facilitate or co-facilitate networking and support groups as requested., • Support transitions from respite, emergency rooms, hospitalizations, or periods of incarceration., • Link participants to peer, family, community, and professional supports., • Provide care management support, including:, • Assisting with applications, entitlements, or benefits., • Coordinating referrals and care plans with input from participants., • Supporting discharge planning and follow-up during/after hospitalizations., • Participating in meetings with providers, specialists, or community agencies as appropriate., • Document services and care management activities in the Electronic Health Record system., • Provide after-hours emergency coverage and crisis intervention as needed., • Follow agency policies, professional standards, and regulatory requirements., • Other related duties as assigned. Competencies: • A thorough understanding of the process and possibility of recovery for people who are psychiatrically labeled., • Awareness of community resources, supports, and systems, collaborating with the participant to make referrals if indicated by the participant, • Knowledge of behavioral health diagnoses and symptomatology, • Strong client engagement skills with individuals across diverse needs., • Ability to balance peer support and care management functions effectively., • Capacity to work independently while collaborating as part of a multidisciplinary team., • Proficiency in Electronic Health Record systems., • Commitment to recovery-oriented, person-centered, trauma-informed practice. Key Performance Indicators (KPIs): • Timely and accurate completion of required documentation., • Effective coordination and utilization of community resources., • Responsive and supportive crisis intervention., • Adherence to regulatory standards and agency policies. Requirements: • Certification as a New York Peer Specialist (or eligible for certification within six months of hire), • While not required, it is beneficial for the NY Certified Peer Specialist to hold other credentials such as a CRPA, FPA, or YPA credential., • 2 years of related work experience (preferably, the candidate will have experience in mobile engagement techniques)., • Basic computer knowledge., • Valid Driver's License and satisfactory driving record., • Maintain New York State Defensive Driving certification within 30 days of hire., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Legal eligibility to work in the United States without sponsorship., • Fluency in English (Reading, Writing, Speaking). Special Considerations: • Weekly full-time schedule may include two evenings per week and weekends when requested., • Flexibility with work hours required due to the mobile nature of the program., • Location, hours, and reporting structure may change depending on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description We are looking for an experienced Public Tax Accountant to join a well-established public accounting firm. This opportunity is ideal for a tax specialist who enjoys working in a collaborative boutique environment with exposure to tax compliance, financial statement preparation, and client advisory support. The role offers a clear path for long-term growth, including the chance to step into greater leadership responsibility over time. Qualified candidates can send resumes to joe.ciavardini@roberthalf Responsibilities: • Manage a diverse portfolio of tax engagements for individual and corporate clients, ensuring accuracy, timeliness, and compliance with applicable regulations., • Prepare and review complex tax filings, including individual, corporate, and C corporation returns, while resolving technical tax issues as they arise., • Oversee bookkeeping and accounting-related deliverables that support tax reporting and financial statement preparation., • Review compiled financial information and assist with the preparation of financial statements for client accounts., • Serve as a trusted point of contact for clients by answering questions, providing guidance, and maintaining strong working relationships., • Support partners with workflow management, staff oversight, and quality control across tax and related client service engagements., • Contribute to the ongoing development of the practice by identifying client needs, recommending additional services, and supporting business growth efforts., • Prepare for increased leadership responsibilities over time as part of a long-term succession planning strategy within the firm., • CPA designation required, or partial completion of the CPA exam with a commitment to finish the remaining sections., • At least 3 years of public accounting experience, with a strong concentration in tax work., • Demonstrated background preparing and reviewing individual and corporate tax returns, including C corporation filings., • Working knowledge of bookkeeping, financial statement preparation, and related accounting services within a public accounting setting., • Ability to manage multiple client engagements simultaneously while meeting deadlines in a fast-paced environment., • Strong communication and relationship-management skills, with the ability to work effectively with clients, staff, and firm leadership., • Proven career stability and interest in long-term growth within a smaller firm environment.

Job Description About Grace Community Care & Homes Grace Community Care & Homes delivers community-based housing support services for adults with disabilities, behavioral health needs, and other vulnerable populations. Through a combination of public funding and private partnerships, we provide programs designed to promote housing stability, independence, and community integration. Our approach combines evidence-based housing navigation, tenancy support, and person-centered care to ensure clients can secure and maintain safe, stable housing. As part of our team, you will work alongside dedicated professionals and community partners, making a measurable difference in the lives of Bronx residents. Why Join Us • Join a mission-driven public–private nonprofit with deep community impact, • Engage in hands-on, meaningful work supporting housing stability and independence, • Work in a collaborative team environment with experienced social services and housing professionals, • Access comprehensive benefits, including healthcare and paid time off (PTO), • Opportunities for career growth, cross-sector collaboration, and professional development Position Overview Grace Community Care & Homes is seeking a dedicated and organized Housing Specialist to provide housing support services to individuals in the Bronx. The Housing Specialist will guide clients through all aspects of the housing process—from locating housing and completing applications to lease execution and tenancy stabilization. This role requires strong relationship-building skills and community engagement to ensure sustainable housing outcomes. This is a community-based, field-focused role with regular in-person engagement throughout the Bronx. Key ResponsibilitiesHousing Navigation & Placement • Assist individuals in identifying safe, suitable, and affordable housing opportunities, • Support clients with applications, documentation, and housing eligibility verification, • Coordinate apartment viewings, lease signings, and move-in logistics, • Build and maintain relationships with landlords, property managers, and housing providers Tenancy Support & Stabilization • Provide ongoing tenancy support to ensure long-term housing stability, • Educate clients on lease obligations, budgeting, and tenant responsibilities, • Address tenancy challenges and intervene early to prevent housing disruption, • Support clients in developing independent living skills Client Engagement & Case Management • Maintain a caseload of approximately 30-45 clients, • Conduct home visits and community-based meetings, • Develop individualized housing stability plans, • Coordinate with care teams and community partners to provide holistic support Documentation & Compliance • Maintain timely and accurate documentation of services and client interactions, • Track housing placements, outcomes, and program metrics, • Participate in team meetings, case consultations, and professional development Qualifications • Bachelor’s degree in social work, human services, public health, or related field preferred, • Minimum 2 years of experience in case management, housing navigation, or social services, • Experience working with vulnerable populations preferred, • Knowledge of affordable and supportive housing systems is a plus, • Strong organizational, communication, and problem-solving skills, • Ability to manage a 30-45 client caseload in a field-based environment, • Proficiency with Microsoft Office and electronic documentation systems, • Reliable transportation and ability to travel throughout the Bronx for client visits and housing meetings, • Must have access to personal computer and high-speed internet Schedule & Benefits Schedule: Monday – Friday | 10:00 AM – 6:00 PM Job Type: Full-time $25.00-28.00 per Hour Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays)

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Opportunity for advancement, • Paid time off Title: $22 - $25/hr full time + benefits Quick Hire; kind, experienced problem solver. Greeting everyone. I hope this finds you well and ready for a great career opportunity. My name is Galina. I am looking for an experienced, kind, gentle, great communicator and natural problem solver and here is why. I dont know what time of the day it will be when youll be reading this because this morninglike every other morning10,000 baby boomers became senior citizens. As you were opening your door to start your day, ten thousand other doors swung open, revealing families quietly grappling with the deeply personal and complex challenges of aging. Behind these doors are distinguished retirees, accomplished professionals, and devoted adult childreneach seeking the peace of mind that comes from knowing their loved ones are cared for with precision, dignity, and grace. It is my belief that no family should go through caregiving alone. I founded Nurse Galinas Caregiving of New Jersey to be the answer to those families needs. With a background as both a social worker and a nurse, Ive witnessed the struggles families face from multiple perspectives. By combining my clinical knowledge, social service expertise, and leadership experience, Ive built a service designed to fill a unique gap in our communitya place where compassion meets care that is precise, life enhancing and stress relieving in a way that every family feels supported. Here is why this position is so IMPORTANT. I am seeking a Client Success Specialist to join our team and serve as the bridge between families, caregivers, and operations. This is not just a jobits a calling. Your role will be to ensure every family experiences a seamless, personalized journey, with services planned and delivered at the highest level of excellence. As a Client Success Specialist, you will also serve as a Service Planner/Scheduler, using specialized tools like our Personalized Care Guide and High-Quality Care, Standards Framework to carefully match clients with caregivers, design service plans, and uphold the quality and integrity of our brand. How this job is designed; what you focus on daily basis: For Families (External Clients): Serve as the warm, professional first point of contact for families seeking care. Guide new clients through a white-glove onboarding experience, deeply understanding their routines, values, and care goals. Craft personalized schedules that honor each clients preferences and lifestyle. Build trust and long-term relationships, ensuring families feel supported and confident. For Caregivers (Internal Clients): Support and empower caregivers, providing clear schedules, resources, and communication. Match clients and caregivers thoughtfully to create ideal pairings that result in strong, lasting satisfaction for both the caregiver and the client. Foster a culture of respect, growth, and excellence, where team members feel valued and inspired. Behind the Scenes: Coordinate schedules and operational workflows to keep services running smoothly. Provide field support and step into urgent situations when needed to protect client safety and peace of mind. Partner with leadership to monitor and improve service quality, ensuring every detail reflects our commitment to high-end care. Assist with community outreach and marketing, strengthening our reputation as a trusted resource in New Jersey. Qualifications I am for someone who brings heart, skill, and a natural sense of leadership to every interaction. Strong organizational and time-management abilities. A compassionate, service-driven mindset, with a passion for improving the lives of older adults. Experience in healthcare, senior care, or client service preferred. Flexibility to work every other weekend and select holidays. Ability to pass a background check and drug screening. Willingness to serve as after-hours coordinator one week each month for urgent client needs. Why Join Nurse Galinas Caregiving of New Jersey Be part of a mission-driven team, bringing comfort, dignity, and clarity to families navigating the aging journey. Experience a balance of hands-on client interaction and operational leadership. Grow alongside a company that values innovation, compassion, and community impact. Work with a visionary leader who has united social work, nursing, and leadership expertise to redefine care in New Jersey. How to Apply If you are ready to transform lives through excellent care coordination, I would love to meet you. Send your resume or a short introduction with a reliable phone number by replying to this ad. I will reach out within 24 hours to schedule a conversation.

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Admin & Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal mark

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Opportunity for advancement, • Paid time off, • Vision insurance Client Experience Coordinator & Scheduler Every single day in America, nearly 10,000 families are thrown into the world of caregiving. A hospitalization. A fall. A diagnosis. A slow decline no one was ready for. And suddenly sons, daughters, spouses are overwhelmed, confused, and trying to hold everything together. We do not believe families should struggle alone. That is why Nurse Galinas Caregiving exists. Founded by Galina, RN, MSN a former social worker turned nurse educator our agency was built from firsthand experience with the heartbreak of unreliable, fragmented care. After eight years in social work and years in acute hospital and home care nursing, Galina created a service model that blends clinical expertise, compassionate coordination, and life-enhancing support so older adults can remain in the place they know by heart their home. Now we are growing. And we are looking for a Client Experience Specialist, Care Coordinator & Scheduler who understands that this role is not just administrative it is transformational. The Mission Behind This Position You will be the calm voice on the other end of the phone when families are in crisis. You will: • Respond to inquiries from families seeking guidance and support, • Conduct intake calls with empathy, clarity, and confidence, • Coordinate caregiver schedules with precision and urgency, • Ensure seamless communication between families and care teams, • Maintain documentation and follow-through with excellence, • Support long-distance family caregivers navigating complex situations, • Uphold concierge-level responsiveness and professionalismYou will help turn stress into structure. Confusion into clarity. Overwhelm into a plan. Does This Sound Like You? You are not just organized. You are emotionally intelligent. You: • Thrive in a fast-paced environment, • Can prioritize multiple families without losing warmth, • Speak and write professionally, • Understand healthcare terminology (nursing or social work background preferred), • Are detail-oriented and systems-minded, • Believe older adults deserve dignity, independence, and life-enhancing careYou understand that behind every schedule is a human story. What We Offer • A career ladder, • An economic ladder, • A mission-driven environment, • Direct mentorship from a nurse educator and care navigator, • Opportunity to grow within a respected home care organization, • The chance to be part of a team that truly changes livesThis is not a clock-in, clock-out role. This is for someone who believes families deserve better. Our Services Include • Chronic Illness Management at Home, • Long-Distance Family Caregiver Support, • Concierge Services, • Certified Home Health Coordination, • Medical & Social Appointment Escort, • Companionship, • In-Home Wellness & Medication SupportAnd every service begins with someone who answers the phone with confidence and compassion. If you believe 10,000 families a day deserve better support If you believe caregiving should feel coordinated, not chaotic If you believe dignity at home matters We would love to meet you. Apply by sending your resume and a short letter explaining why this mission resonates with you. Once we receive your response we will schedule a zoom meet and greet followed by a formal interview.

Job DescriptionDescription: The Pediatric Medical Assistant is responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Advocare, LLC is a partnership of the top doctors in New Jersey, Delaware and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment. As a full-time Advocare employee, the following benefits are available for you and your family: Medical/prescription coverage; dental coverage; vision care; flexible spending accounts; health savings account, if applicable; voluntary hospital indemnity; voluntary term life insurance and AD voluntary short-term disability and long-term disability; critical illness, cancer, and accident insurance; group auto and homeowners insurance; commuter benefits; 401(k). Essential Functions: • Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving and directing phone calls, ensuring successful completion of all forms, • Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating, • Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, • Preparing treatment rooms for clinical examinations, • Counseling patients by transmitting physician’s orders and questions about the treatment, • Delivering attention, compassionate support, and assistance to patients and families, • Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc., • Aides staff, physicians, and other faculty as needed, • Performs additional job-related duties as assigned Required Skills/Abilities: • Firm grasp on medical practices, administrative processes, and organizational policies, • Strong interpersonal and communication skills, • Proficient in administrative tasks, • Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility, • Familiarity with medical terminology and digital record systems, • Ability to communicate effectively and verbalize ideas, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response, • Demonstrates ability to achieve high performance goals and meet deadlines in a fast-paced environment Education and Experience: • High school diploma or equivalent required, • One year of prior experience in a medical setting preferredRequirements:

Job DescriptionField Support Specialist (On Call) 📍 White Plains, New York, United States On-site The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. What You'll Do: Mail Services • Provides exceptional world class service to all clients (in all forms of communication)., • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures., • Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments. Reprographics Services • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality., • Provide binding services such a GBC, Velo, Coil, and Wire Internal, • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Performs duties of scanning and imaging documents and light copy/print reproduction services. Office Services • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Inventories office supplies and orders accordingly. Front of House • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Represent SPS Global and our clients positively in all interactions (in person, on the phone, and over email) • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service, • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams., • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Provides light administrative support to staff as directedWhat We're Looking For: Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$21—$22 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionDescription: The Medical Assistant is responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment. As a full-time Advocare employee, the following benefits are available for you and your family: Medical/prescription coverage; dental coverage; vision care; flexible spending accounts; health savings account, if applicable; voluntary hospital indemnity; voluntary term life insurance and AD voluntary short-term disability and long-term disability; critical illness, cancer, and accident insurance; group auto and homeowners insurance; commuter benefits; 401(k). Medical Assistant Essential Functions: • Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving and directing phone calls, ensuring successful completion of all forms, • Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating, • Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, • Preparing treatment rooms for clinical examinations, • Counseling patients by transmitting physician’s orders and questions about the treatment, • Delivering attention, compassionate support, and assistance to patients and families, • Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc., • Aides staff, physicians, and other faculty as needed, • Performs additional job-related duties as assigned Medical Assistant Required Skills/Abilities: • Firm grasp on medical practices, administrative processes, and organizational policies, • Strong interpersonal and communication skills, • Proficient in administrative tasks, • Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility, • Familiarity with medical terminology and digital record systems, • Ability to communicate effectively and verbalize ideas, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response, • Demonstrates ability to achieve high performance goals and meet deadlines in a fast-paced environment Medical Assistant Education and Experience: • High school diploma or equivalent required, • One year of prior experience in a medical setting preferredRequirements:

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City/State: New Rochelle, New York.Department: MNR Practice Management.For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.To learn more about the "Montefiore Dif

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