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Job Description JOB DEFINITION: Provide administrative supervision to a dynamic team of residential staff providing housing and services to people with psychiatric disabilities. Responsible for the overall functioning of the programs and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Minimum of Bachelor's degree in human services, Master's Degree preferred. EXPERIENCE REQUIRED: Two years supervisory experience in a mental health related field. Knowledge of the needs of the Co-Occurring D/O population. Minimum of two years of experience in a residential program and familiarity with Office of Mental Health regulations strongly preferred. DUTIES AND RESPONSIBILITIES: • Oversee and supervise all aspects of assigned residential programs and assure that appropriate and necessary services are delivered., • Ensure all program guidelines, protocols, policies, procedures and regulations are followed., • Participate in the recruitment, hiring, training and ongoing evaluation of residential staff under the supervision of the Asst. Director/ Director., • Provide ongoing structured weekly supervision to housing supervisors and ensures that all staff are receiving adequate training and supervision., • Review and approve all time off requests, time sheets and travel expenses for supervisors within 48 hours of submission., • Meet with the program supervisor and review the staff schedule on a bi-weekly basis. Provide oversight of staffing patterns at all assigned programs., • Ensure that residents receive restorative and/or rehabilitative and tenancy support services appropriate to their needs. In a supervisor's absence, services and billing should be completed by the program manager. In addition, the billing report and accuracy should be reviewed by the program manager after the housing supervisor completes it., • Assure that residents in supported housing and/or apartment treatment programs are receiving regular visits and relevant services from staff, if applicable., • Oversight of medication monitoring procedures in all applicable programs. Program Managers are to review the medication logs/EMAR on at least a monthly basis to ensure all procedures are being followed appropriately., • Monitor occupancy rates and ensure maximum occupancy in cooperation with the management team., • Conduct intakes for potential residents in cooperation with the admissions committee., • Ensure that appropriate discharge planning activities occur for all residents., • Participate in the development, implementation and following of all program policies and procedures in conjunction with the Assistant Director and Director., • Responsible for routine (at least bi-monthly) monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Assist housing supervisors in maintaining consistent and professional collateral contacts to ensure that all program participants are receiving coordinated and adequate services. This includes participation in case conferences when necessary., • Oversight of the sites to ensure a clean, safe and homelike environment. Ensure proper maintenance and upkeep of the site in collaboration with the facilities and management team., • Act as liaison with Property Specialist and/or landlords to ensure all physical sites are maintained and meet safety standards., • Provide direction, guidance and support to staff during business hours., • Be On-Call one week (wed-wed) after business hours and weekends on a rotating basis (approximately every 3-5 weeks) to answer any calls, texts and Microsoft Teams messages in which a supervisor may need to report pertinent information, need assistance, handle a crisis situation or incident/accident., • Ensure that all incidents/accidents/grievances are reported in a timely manner in accordance with applicable regulations., • Ensure that Quality Assurance standards are met or exceeded in cooperation with the QI Specialist and Director., • Oversight of monthly Medicaid Billing in Licensed programs and RTS service delivery in Unlicensed programs., • Oversight of program finances including resident benefits, petty cash accounts, personal needs allowance and other financial issues., • Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed., • Program Managers are expected to be on-site at each program they oversee at least 3 times per week and as needed., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Encourage quality improvement processes and provide consistent resources for QI and professional development, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description In the Quality Improvement Specialist role, you will be responsible for identifying, implementing, and managing cross-setting quality improvement strategies based within hospital, nursing home, home health, hospice, dialysis and physician practice settings. The Quality Improvement Specialist works with senior leadership, direct care and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. The Quality Improvement Specialist also works with professional health care organizations and community-based organizations to enlist their support as partners in improving transitions of care across the health care continuum. Collaborates with subject matter experts on topics such as infection prevention, (including COVID-19), immunizations and drug safety to carry out one-to-one quality improvement (QI), small group educational activities, learning action networks and resource development. Duties to include but not limited to: • Recruiting and engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions and others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality and efficiency., • Establishing and facilitating learning and action networks using in person meetings, teleconferences, and webinars., • Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care and avoid harms., • Managing groups of providers by monitoring clinical outcomes and quality improvement measures to demonstrate sustainment of initiatives., • Monitoring closely the progress of provider intervention efforts and maintain a tracking system for the adopted interventions., • Ensuring internal reports and required documentation are completed and submitted on time., • Presenting results of interventions through meetings with internal and external customers (i.e., Government agencies, providers, IPRO management and staff) and through large group presentations at conferences and meetings, as requested., • Assessing the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts., • Working closely with the data analysts in the design of reports required to monitor provider and department performance, making necessary adjustments in interventions and plans in response to findings., • Attending and participating in IPRO regional conferences, department meetings and professional education meetings. QUALIFICATIONS: • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and community stakeholders with varying technical and clinical backgrounds., • Knowledge of the principles and practices of health care quality improvement and community organizing. Experience with quality improvement research techniques and knowledge of disparities in the care of underserved populations., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers and stakeholders., • Strong time management skills with the ability to multi-task and meet multiple deadlines., • Proven record of success in promoting improvement in community health quality and efficiency., • Ability to work independently with minimal supervision, as well as in a team environment., • Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, PowerPoint and Smartsheet)., • Ability to provide formal and informal presentations to internal staff and external customers., • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associate’s degree required., • Two (2) years of experience working in health care quality improvement, required. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job Description Residential Operations Specialist ACLD has exceptional high-growth full time opportunities for seasoned Residential Operations Specialist. ACLD1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support. As a Residential Operations Specialist, you will act as a support to the Associate Director to ensure that all programs provide services of the highest quality. Ensure that all assigned programs meet all regulatory requirements. Assist in training of residential staff as needed. Ensure that all agency policies, initiatives, and operational performance goals are met. Specifically, as a Residential Operations Specialist you will: • Assist the Residential Associate Director with the day to day operations of all assigned programs, • Complete internal audits of all assigned programs as scheduled., • Review and ensure all staff trainings are in compliance with agency requirements and conduct trainings as assigned., • Assist in the training of all new management level staff to ensure consistency in training and orientation of new managers/supervisors., • Assist in the training of all medical coordination specialists., • Ensure quality services are provided to each individual through person-centered planning and maximize opportunities for integration within the community., • Coordinate with residential management teams to ensure all programs meet departmental standards., • Ensure all clinical records for each person supported are maintained as per regulatory requirements., • Conduct regular reviews of all plans for protective oversight to ensure they are accurate, person-centered and contain all required information., • Conduct regular physical plant inspections of all assigned programs and submit work requests as necessary to address deficiencies., • Ensure all observed drills and overnight checks for assigned programs are completed twice annually., • Ensure coordination of nurse and residential managers and/or medical coordination specialist through the review of weekly nursing coordination forms., • Assist in all residential admissions, transfers, and discharges as assigned., • Conduct regular financial reviews of all assigned programs to ensure all asset limits for people supported are maintained, asset ledgers are reconciled to bank statements, and that all required documentation is uploaded to the shared drives., • Assist in the monitoring of staff allocations in ADP for example transportation and day allocations., • Monitor and address all internal statements of deficiencies and ensure all plans of protective action are submitted in a timely manner., • Act as a liaison ACLD’s Regulatory Affairs to ensure timely and accurate submissions of all Corrective Action Plans., • Ensure that all assigned programs complete special projects as assigned., • Attend staff and/or clinical team meetings as assigned., • Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration. We require: • High School Diploma or equivalent required. Bachelor’s Degree in the field of Human Services preferred., • Three years of experience working in the field of human services; one year of experience working with developmentally disabled population., • Two years of management/supervisory experience., • Knowledge of OPWDD regulations and systems preferred, • The ability to obtain (within 180 days of hire) and maintain AMAP (Approved Medication Administration Personnel) Certification., • The ability to obtain (within 180 days of hire), maintain and perform SCIP (Strategies for Crisis Intervention and Prevention Certification) which may require bending, twisting, kneeling, crouching, lying on the ground and supporting another person's body weight with their own. Staff may be required to attend the SCIP Restrictive course based on program need. An Equal Opportunity Employer M/F/D/V 4972 Schedule: Mon-Fri 9am-5pm. Flexible based on Program needs.

Job Description JOB SUMMARY: The Clinical Case Management Specialist is a mental health professional who reports directly to the Program Director. This position is primarily clinical and consultative and provides services to the Adult Home Supported Housing Program. The Clinical Case Management Specialist will ensure a smooth transition for Adult Home Residents moving into Supported Housing via the Impacted Adult Home Initiative//Settlement. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs, and discuss/advocate for needed services. Maintain adherence with settlement agreements regarding consumers moving into ICL units. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, maintain the most significant degree of independent living. The majority of duties are often performed independently under general supervision. To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. ESSENTIAL JOB FUNCTIONS: • Assists the Program Director and case management staff in providing quality clinical and crisis management services across the supported housing system, primarily through consultation and training., • Maintains a caseload of consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff., • Organizes and facilitates internal case conferences as needed, working with staff to design and implement person-centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine the disposition of cases., • Attends external case conferences on behalf of the Program; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc., • Participates in determining readiness for transition to supported housing, including helping staff identify- and address- skills training needs., • Developing and implementing treatment plans to help clients overcome addiction, • Teaching patients coping mechanisms and best ways to prevent a relapse, • Review and evaluate recipients' progress about measurable goals described in treatment and care plans., • Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program., • Intervene as an advocate for recipients or recipients to resolve emergency problems in crises., • Provide recipients or family members with information about addiction issues and available services and programs, making appropriate referrals when necessary., • Modify treatment plans to comply with changes in recipient status., • Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers., • Attend training sessions to increase knowledge and skills., • Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs., • Review and evaluate recipients' progress about measurable goals described in treatment and care plans., • Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program., • Intervene as an advocate for recipients or recipients to resolve emergency problems in crises., • Provide recipients or family members with information about addiction issues and available services and programs, making appropriate referrals when necessary., • Modify treatment plans to comply with changes in recipient status., • Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers., • Attend training sessions to increase knowledge and skills., • Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs., • Conduct chemical dependency program orientation sessions., • Counsel family members to assist them in understanding, dealing with, and supporting recipients or recipients., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks, and ensure completion of all tasks assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports accurately and timely., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports, and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understand why they react the way they do, • Ability to actively look for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and ask questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled consistently, • Ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders, • Knowledge of group behavior and dynamics, societal trends and influence, cultures, history, migrations, ethnicity, religion, and other cultural dimensions of target recipients, • Knowledge of principles and processes involved in planning, coordination, and execution and of the principles and process of supervision, • Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques., • Knowledge of laws, legal codes, regulations, agency policies, etc., that govern the work of the program, • Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards Ability to secure the cooperation of and work effectively with others QUALIFICATIONS AND EXPERIENCE: * BS plus a minimum of two years of experience providing direct services to individuals with mental disabilities (i.e., persons diagnosed adequately as suffering from mental illness, alcoholism, or substance abuse). Valid NYS driver’s license preferred PREFERRED EDUCATION AND EXPERIENCE: CASAC plus at least two years experience in integrated mental health and substance use assessment and treatment, motivational interviewing techniques, and stage-wise treatment. Knowledge of the principles and practices of harm reduction. Substance abuse counseling experience with individuals with co-occurring mental illness and substance abuse. Experience in providing case management services to individuals with mental illness as defined above. Experience providing clinical consultation and supervision in a community mental health setting. Knowledge of integrated mental health and substance abuse assessment and treatment, motivational interviewing techniques, and stage-wise treatment. Knowledge of the principles and practices of harm reduction. Bilingual: fluent in Spanish and English

Job Description JOB DEFINITION: The Peer Activities Specialist role is to organize, plan, and implement various recreational and social activities for the program. The Peer Activities Specialist will work with existing agency personnel and a variety of outside agencies to increase participants' opportunities for socialization, teach computer skills, and to connect and utilize community resources. The Peer Activities Specialist will serve as a role model to promote stability and independence to the participants. EDUCATIONAL REQUIREMENTS: • High School Diploma or GED, • Relevant life experience required: personal experience living with a mental illness, history of substance use, or social/emotional challenge, and willingness to draw upon this experience to serve as a role model to support the goals of individuals served., • Knowledge of community resources and community outreach preferred. ADDITIONAL REQUIREMENTS: • Current New York State Driver's License, • Clean DMV Record, • Must be capable of driving a 15-passenger van DUTIES AND RESPONSIBILITIES: • Provide outreach to clients in order to facilitate their engagement in services., • Ensures a safe, secure and nurturing environment is provided and maintained for program participants., • Plan, organize and implement daily recreational and social activities for the Drop- In Program., • Maintain a high level of motivation and participation in the program's recreational and social programming by encouraging creativity, cooperation, group projects and special assignments., • Oversees participants during program activities., • Provide side-by-side support and encouragement to help participants socialize., • Provide guidance for locating and utilizing other community-based resources., • Provide mentoring, advocacy, coordination, side-by-side individualized support, problem solving and direct assistance to help clients obtain the necessities of daily living., • Supports participants to independently plan and carry out leisure time activities on evenings, weekends, and holidays., • Complete program documentation, attendance and transportation reporting, telephone contacts to participants in the electronic health record, • Assist with the promotion of the Agency and its programs to the community., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description JOB SUMMARY: The Clinical Specialist is a mental health professional who reports directly to the Division VP. This position is primarily clinical and consultative in nature and provides services to all supported housing programs (both single- and scatter site) throughout the cluster. While the Clinical Specialist does not carry formal supervisory or operational responsibilities, the VP may deputize him/her to delegate and monitor certain tasks and responsibilities to staff at the Program Director level and below in relevant Supported Housing (SH) programs. ESSENTIAL JOB FUNCTIONS: • Assists Program Directors and case management staff to provide quality clinical and crisis management services across the supported housing system, primarily through consultation and training., • Provides consultation to staff on challenging clinical cases, such as those involving high-risk consumers, (i.e., those with co-morbid medical conditions, those identified as at risk psychiatrically) or individuals who present compliance issues or added complexity due to factors such as AOT/forensic status. Maintains a “caseload” of said consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff., • Organizes and facilitates internal case conferences as needed, working with staff to design and implement person - centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine disposition of cases., • Attends external case conferences on behalf of the Cluster; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc., • Responsible for conducting risk assessments in supported housing, ensuring that assessments are completed as directed, informing the necessary staff such as Program Director, VP, etc- about status of high-risk consumers, and managing appropriate follow-through by staff., • Provides staff training as needed (for example, independent living skills training, and wellness activities) and co-facilitates groups- if needed- as a teaching method., • Oversees the clinical quality and integrity of service planning and utilization review in relevant programs. Provides staff training in these areas., • Participate actively in the Clinical-High Risk Meetings. Attends all meetings regarding supported housing aspects., • Participate in the process of determining readiness for transition to supported housing, including helping staff to identify- and address- skills training needs., • Responsible for participating in discharge planning and case conference meetings., • Responsible to conduct intakes for new admission, assessment of ADLs, etc., • Review documentation such as Support Plan, progress notes, risk assessment, etc., • Perform administrative and operational task as assigned, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders, • Knowledge of group behavior and dynamics, and societal trends and influence, cultures, their history, migrations, ethnicity, religion and other cultural dimensions of target recipients, • Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques., • Knowledge of laws, legal codes, regulations agency policies, etc., that govern the work of the program, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards MSW, MHC, or Master in Psychology plus a minimum of one year of experience providing direct services to individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse), and at least one year of experience providing clinical supervision or consultation. PREFERRED EDUCATION AND/OR EXPERIENCE: LMSW Social Worker or LMHC, experience in providing case management services to individuals with mental illness and substance as defined above. Licensure preferred but not required. Also, bilingual speaker- in Spanish preferred but not required. #ICLRN

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Queens Community Justice Center (QCJC) operates an array of programming for local youth, with a particular focus on engaging those with justice involvement. Current initiatives include an alternative-to-detention program, an alternative to incarceration program, workforce development initiatives, clinical services, and mentorship programs. By offering positive pro-social programming for young people, QCJC aims to stop the cycle of delinquency for adolescents and reduce reliance on detention. The Justice Center supports safe and healthy neighborhoods through alternative justice strategies, violence prevention, economic development, community healing, and youth opportunity. The Queens Community Justice Center is seeking a Clinical Specialist for the Uplift Program. Reporting to the Senior Program Manager, the Clinical Specialist will provide evidence-based assessments and interventions, case management services, family engagement, restorative practices, and clinical services. The Uplift program is a trauma and healing program for young men between the ages of 16-24 who have experienced exposure to violence, with a special focus on individuals in the justice system. The Uplift program provides therapeutic services and mentoring. Responsibilities include but are not limited to: • Conduct outreach and recruitment of participants into the program, including public presentations;, • Complete intakes of participants and administer assessment tool;, • Provide comprehensive, clinically informed case management services to participants;, • Perform individual counseling sessions;, • Facilitate group sessions with the program mentor for program participants;, • Conduct family engagement and engage families for wraparound services as needed;, • Plan special events for participants and their families;, • Conduct outreach to collateral sources as needed;, • Submit court letters and appear in court as needed;, • Communicate with service providers to facilitate, follow-up and assist participants with voluntary service referrals;, • Maintain needed communication with all program partners to ensure proper services are being delivered to all participants;, • Provide clinical support to participants in other mentor programs at the Queens Community Justice Center as needed;, • Assist with data tracking, reporting, and fiscal operations;, • Complete all necessary documentation and input data into computer database;, • Attend staff meetings and on-going trainings as well as participate in community events held by the Queens Community Justice Center; and, • Perform additional relevant tasks as needed.Qualifications:, • Master's in Social Work or have an equivalent master's level counseling degree and at least two years of experience;, • Must be a skilled communicator able to work in a multi-disciplinary setting and maintain strong relationships with multiple agencies and organizations both onsite and in the community;, • Experience providing group and individual counseling preferred;, • Have an understanding of trauma and trauma reactions in individuals;, • Seeking an extremely outgoing, personable, and professional individual who can think creatively and critically about their approach in engaging a marginalized population; a detail-oriented, self-starter who takes initiative and can get things done in a high-paced environment, and who is sensitive to working with people who have criminal backgrounds; and Position Location: Jamaica, Queens. Compensation: The compensation range for this position is $33.10 - $38.77 per hour and is commensurate with experience. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR 64LTAX1nF3

Job Description As a Verification Specialist, you will tackle a wide variety of interesting challenges, and uncover key insights that will drive positive outcomes for our patients. Manhattan Restorative Health Sciences (MRHS) is New York’s leading group of award-winning medical centers specializing in advanced `body and mind’ treatment plans and the development of related clinical research. MHRS employs a range of nationally renowned physicians and specialists to perform minimally-invasive procedures for our patients, including Pain Management, Advanced Interventional Treatments, Regenerative Medicine, and Integrative Wellness Therapies. We focus on the complex interplay between mental and physical symptoms, developing innovative treatment plans that promote longevity and offer our patients superior restorative health outcomes. Responsibilities: ● Verification and pre-authorization of major medical insurances, workman's comp, and no-fault cases. ● Obtains proper insurance information, insurance cards, and identification. ● Update folders and patients charts with detailed and accurate information including In and Out of Network coverage. ● Practices confidentiality and privacy protocols in accordance with Office policies and HIPAA requirements. ● Coordinates with authorization and billing departments to ensure accuracy and efficiency with all related processes. ● Can identify all appointments and procedures for assigned departments that require authorization by monitoring the schedules, system reports, and dashboards. ● Can identify the referral and authorization requirements of the patients' insurance plans by using various on-line resources according to department workflows. ● Can verify insurance eligibility and benefits, and updates the patient's insurance information as necessary. ● Can complete referrals and prior authorizations in a timely manner according to department guidelines and workflows. ● Can ensure that appropriate and accurate information is entered into the patient account. ● Can respond timely and collaborates effectively with the Reimbursement Department teams to limit denials and ensure proper reimbursement. ● Can collaborate with team members to meet department deadlines and benchmarks. Requirements: ● 2+ years experience with medical verifications and authorizations ● Knowledge of insurance carrier guidelines, clinical policies, and state guidelines pertaining to referrals and prior authorization. ● Workman's comp, no-fault, and major medical insurance experience required. ● Demonstrate complete system knowledge, ability to run reports document and manage referrals and authorizations, move correspondence, resolve eligibility and authorization hold, and other system tasks within the user's security access. ● Demonstrate the ability to request, prepare, and recognize the documentation required to support the medical necessity for the service being authorized. ● Demonstrate the ability to use the electronic tools and systems available to organize and process the daily work. ● Possess excellent interpersonal skills, outgoing and personable. ● Ability to thrive in a fast-paced environment. ● Excellent written and verbal communication skills. ● Methodical and detail-oriented ● Possess pleasant and personable telephone demeanor. ● Well-spoken and written English. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, national origin, race, color, religion, disability or protected veteran status, or any other legally protected basis, in accordance with applicable laws. For more information, visit MRHSclinics.com Company DescriptionOur team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a PROS Advisor. The PROS Advisor is responsible for designing and delivering psychiatric rehabilitation curriculum to adults with mental health conditions enrolled in MHANC’s Personalized Recovery Oriented Services (PROS) Program. This role supports individuals in achieving personal recovery goals, promoting healthier, more fulfilling lives in alignment with their cultural values and beliefs. The PROS Advisor will provide group work and individual sessions to members in the PROS Program. Essential Duties & Responsibilities: • Develop and implement recovery-focused curriculum tailored to the needs of adults with mental illness., • Facilitate both group and individual sessions, ensuring adherence to program and agency standards., • Conduct intake assessments and serve as a backup to the Intake coordinator as needed., • Provide mobile services within the community when required., • Participate in the admission and discharge processes of program members., • Collaborate with members and their chosen supports to develop individualized recovery plans., • Create structured learning environments that support goal achievement., • Ensure implementation of program philosophy, goals, and objectives in accordance with agency policies., • Maintain accurate and timely documentation, including IRP plans, progress notes, contact logs, medication reviews, and other required assessments., • Contribute to the agency’s Quality Improvement initiatives., • Attend staff meetings and actively engage in team collaboration., • Foster positive working relationships with staff to ensure coordinated and effective service delivery., • Identify service gaps and contribute to continuous improvement efforts., • Participate in safety drills and emergency preparedness activities., • Perform additional duties as assigned by the PROS Clinical Director., • Maintain professional development through ongoing training and education relevant to the mental health field., • Other duties as assignedRequirements: Education & Experience: • Minimum requirement: High School Diploma with a minimum 3 years of experience working with individuals living with mental illness. Bachelor’s degree Preferred., • (Or) Certified Peer Specialist., • Valid NYS Driver’s License., • Must have working knowledge of MS Office, Basic Internet, EMR MHANC offers an extensive benefits package to full-time employees, which includes: • Medical, • Dental, • Vision, • Health Savings Account, • Flexible Spending Account, • 403(b) Retirement Plan, • Life Insurance, • Paid Time Off, • Paid Sick & Safe Leave, • Long Term Disability, • Short Term Disability, • Paid Holidays, • Employee Assistance Program, • Pre-Tax Commuter Benefit

Job Description In the Quality Improvement Specialist role, you will identify, implement, and manage quality improvement initiatives within hospital, nursing home, home health, hospice, community coalition and physician practice settings. Work with senior leadership, direct-care, and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. Implement data collection processes and ensure accurate timely data collection from providers. Duties to include but not limited to: • Recruit and engage providers and stakeholders in all healthcare settings., • Establish and facilitate community learning and action networks (LANs)., • Provide technical assistance to providers on root cause analysis research methods to define opportunities to improve care, develop QI Action Plans and set improvement targets., • Assess provider satisfaction., • Ensure internal reports and required documentation are completed and submitted on time., • Present results of interventions through meetings with internal and external customers., • Assess the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts for these individuals and groups. QUALIFICATIONS: • Knowledge of the principles and practices of health care quality. Familiarity with healthcare language/terminology., • Strong communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and stakeholders with varying technical and clinical backgrounds., • Strong time management skills with the ability to multi-task and meet multiple deadlines., • Ability to work well independently with minimal supervision and in a team environment., • Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, Outlook, PowerPoint and Smartsheet)., • Ability to provide formal/informal presentations and conduct training to appropriate internal/external audiences., • Bilingual in English and Spanish, required., • Bachelor’s degree in public administration, public policy, public health, or a related field, required., • Two (2) years of experience working for a healthcare organization in health care quality improvement, required. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.

Job DescriptionDescription: About the company Shengsheng Supply Chain Management is an international logistics company that provides professional and integrated solutions for global time and temperature-sensitive cargo transportation. Professionally serving the life science, biotechnology and pharmaceutical research industries, supporting the international end-to-end transportation of clinical trial products, samples, commercial drugs, and biological and IVD reagents worldwide. The scope of services ranges from cold chain transportation, warehousing to customs clearance. At the same time, the technology in cold chain packaging has also been certified by most organizations around the world, and has been praised by thousands of partners and customers. About the job We are looking for a Logistics Associate to join our growing team in New York. This role will work closely with the logistics associates, driver, and station manager. Responsibilities: • Collection/Delivery - Operates all assigned vehicles, single, tandem, or multi axle configurations, forklifts, etc. in accordance with established safety standards, proper vehicle operation techniques and specified time schedules. Acts as the face of Shengsheng for all shipment collections and deliveries and ensures that customer interactions are handled in a pro-active and professional manner at all times., • Packing - Prepares and packages of all specialist packaging and temperature controlled consignments of various temperature zones ensuring all mandatory procedures are adhered to. Re-packs and/or re-ice shipments where necessary and ensuring all mandatory procedures are adhered to., • Documentation - Ensures the correct documentation such as airway bill, delivery slips, and invoices are accurately completed and processed with the shipment. Be aware of the regulations covering the transportation, labelling and packaging of dangerous/hazardous substances and observe and comply with these regulations at all times. Completes necessary paperwork, including accurate logbooks, records of cargo and any other assigned record-keeping duties on a daily basis., • Loading/Unloading - Loads and unloads containers, pallets, or materials and products, safely on trucks, trailers, or railcars by hand or by forklift truck. When loading, ensures loads are evenly balanced and distributed from the front of the trailer to the back and from side to side, as well checks axle weights and loads them in accordance with the DOT regulations., • Warehouse - Performs all necessary duties to maintain a clean, tidy and safe warehouse, ensuring all materials are stored in the designated areas. Reports any shortfalls of packaging stock, to the appropriate person, to ensure minimal stock levels are always maintained. Ensures refridges, freezers and incubator/oven temperatures are checked and remain within prescribed parameters and maintain accurate records thereof. Requirements: Must-Have • GED degree, • Must hold a full, clean driving license, • Must have commercial van/truck driving experience, • Pharmaceutical delivery experience, • TSA Qualified, • Proven ability to work well under time pressure, • Demonstrates a passion for customer service, • Ability to check and maintain accurate documentation

Interacts with physicians as needed to discuss and advise on clinical documentation requirements and provides timely and accurate responses to clinical documentation and coding questions. Requests clarification of clinical documentation from the physician(s) on a concurrent basis as needed to ensure

Requests clarification of clinical documentation from the physician(s) on a concurrent basis as needed to ensure documentation is complete and accurate prior to discharge. Interacts with physicians as needed to discuss and advise on clinical documentation requirements and provides timely and accurat

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM