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Job DescriptionDescription: Days Off: Monday, Tuesday, Wednesday Shift: Day (7:00am - 5:30pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Crisis Outreach Specialists and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a Mental Health Professional of a multi-disciplinary team, provide multi-axial assessments, substance use disorder assessments, crisis intervention, stabilization, and meaningful engagement., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with programs providing services for the population served., • Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma Informed Treatment, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM IV (and its successor)., • Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong communication and writing skills., • Able and willing to provide community outreach anywhere in King County from which a referral may originate., • Familiar with King County crisis response system, other relevant community resources, and methods of access., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for program participants. PREFERRED QUALIFICATIONS: • Bilingual in Spanish/English (fluent)., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 246-341 definition)., • Two years of experience providing crisis intervention services within the mental health and/or substance use disorder (SUD)., • Meet criteria as a Substance Use Disorder Professional (SUDP)., • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description Job Title: Non-Clinical - Administrative - Patient Services Representative Location: Seattle, WA (onsite) Contract Duration: 13 weeks Working hours: Day 5x8-Hour (08:30 - 17:00) Total hours: 40 Overview The Patient Services Specialist (PSS) is responsible for coordinating and scheduling new patient referrals to ensure timely access to care. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of referrals/calls efficiently. The PSS serves as the first point of contact for many patients and plays a key role in supporting a positive patient experience. Key Responsibilities • Manage incoming new patient referrals, ensuring appropriate documentation is received and processed accurately., • Schedule new patient appointments in alignment with clinic protocols, provider templates, and specialty-specific requirements., • Communicate with referring offices, providers, and patients to obtain missing information or clarify referral details as needed., • Maintain accurate and confidential patient information while following all regulatory and organizational guidelines., • Support the care team by helping ensure smooth patient flow and timely access to services., • Minimum 1 year of referral management experience in a healthcare or medical office setting., • Strong customer service skills with the ability to support patients and referring providers professionally., • Ability to manage a high volume of work with attention to detail and accuracy., • Experience working with Electronic Medical Records (EMR) systems., • Candidate must be open to transitioning to a permanent role, if offered., • Caregivers are expected to uphold the Mission, Values, Vision, and Promise of the organization and adhere to the Code of Conduct, policies, and standards.Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. We also have national recruitingTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting

Job Description Job Title: Non-Clinical - Administrative - Patient Services Representative Location: Seattle, WA (onsite) Contract Duration: 13 weeks Working hours: Day 5x8-Hour (08:30 - 17:00) Total hours: 40 Overview The Patient Services Specialist (PSS) is responsible for coordinating and scheduling new patient referrals to ensure timely access to care. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of referrals/calls efficiently. The PSS serves as the first point of contact for many patients and plays a key role in supporting a positive patient experience. Key Responsibilities • Manage incoming new patient referrals, ensuring appropriate documentation is received and processed accurately., • Schedule new patient appointments in alignment with clinic protocols, provider templates, and specialty-specific requirements., • Communicate with referring offices, providers, and patients to obtain missing information or clarify referral details as needed., • Maintain accurate and confidential patient information while following all regulatory and organizational guidelines., • Support the care team by helping ensure smooth patient flow and timely access to services., • Minimum 1 year of referral management experience in a healthcare or medical office setting., • Strong customer service skills with the ability to support patients and referring providers professionally., • Ability to manage a high volume of work with attention to detail and accuracy., • Experience working with Electronic Medical Records (EMR) systems., • Candidate must be open to transitioning to a permanent role, if offered., • Caregivers are expected to uphold the Mission, Values, Vision, and Promise of the organization and adhere to the Code of Conduct, policies, and standards.Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. We also have national recruitingTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting

Job DescriptionDescription: Position Title: Crisis Support Specialist Reports to: Clinical Supervisor of Crisis Services Type: Full-Time / Non-Exempt Schedule: Swing shift Pay rate: $26.53/hour Union Representation: Represented by OPEIU Location: Seattle, WA PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The Crisis Support Specialist responds to fluctuations in the Regional Crisis Line phone room with the goal of meeting contract objectives. Hours will be scheduled to supplement staffing in meeting contract objectives. In addition, the Crisis Support Specialist will respond to phone calls, assist volunteers, and respond to inquiries as requested by the Crisis Support Clinician on duty. The Crisis Support Specialist tasks will be directed by Crisis Intervention Specialist or designee. JOB DUTIES AND RESPONSIBILITIES: Answer calls on the Regional Crisis Line • Follows guidance of Crisis Services Clinician regarding answering crisis and professional line phone calls. Phone workers will follow clinical directives from main CSC on duty., • Follows phone room protocols and phone worker training to provide direct crisis services to callers., • Monitors call queue and responds promptly to meet service and contractual metrics. Demonstrates comprehensive understanding of Mental Health Systems across various counties, including their respective procedures., • Displays proficiency in accessing Crisis Connections resources., • Exhibits proficiency with phone room protocol and procedures, including maintaining accurate clinical logs in adherence with trauma informed guidelines to ensure nonjudgmental language. Maintains a high standard of professionalism in interactions with volunteers, callers, and professionals., • Review/QA volunteer phone worker documentation in electronic health record., • Other RCL administrative tasks as requested by CIS/CSC. Volunteer Phone Worker Support • Provides support to phone worker volunteers in handling RCL calls as needed to supplement guidance from CIS and CSC on duty., • Provides practical suggestions to volunteers on resources appropriate for region served. Maintains current knowledge of available resources in each region and can access resource manual as needed., • Actively participates in the Performance Excellence Program to establish and pursue professional growth goals., • Regularly attend training offered by Crisis Connections to enhance professional development and expertise in the field of Mental Health., • Completes ASIST training for suicide prevention, ensuring readiness to provide support and intervention when necessary., • Consistently arrives on time for scheduled shifts and demonstrates reliability by adhering to assigned work hours., • Adheres to organizational personnel policies and procedures, ensuring compliance with established guidelines and protocols., • Communicates clearly and effectively, both in written and verbal forms, ensuring messages are concise, accurate, and comprehensive., • Cultivates genuine relationships by fostering cooperation, addressing conflicts openly and honestly, and embracing constructive feedback. Demonstrates respect for colleagues, volunteers, and clients/customers., • Appropriately engages with supervision, seeking guidance and support when needed to enhance job performance and effectiveness., • Actively contributes to fostering a positive work environment through collaborative decision-making, fostering team cohesion, and providing encouragement to colleagues and volunteers to achieve excellence., • Preferred candidates will possess a Bachelor of Arts degree in social sciences from an accredited institution, demonstrating a foundational understanding of key concepts and methodologies relevant to the field, but are required to have a high school diploma., • Exhibit a comprehensive understanding of the public mental health system, including its policies, resources, and procedures, enabling effective navigation and collaboration within the broader mental health community. Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. Technology Requirements: Smart phone with ability to download and use Multi-factor Authentication (MFA) application. For Remote / Hybrid positions · High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. · A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionJob Title: Insurance Benefits & Estimates Specialist Location: DrSnip – The Vasectomy Clinic (Remote/On-site, depending on location) Reports To: Practice Manager / Billing Manager Employment Type: Full-Time About DrSnip DrSnip is a leading vasectomy clinic dedicated to providing simple, comfortable, and professional vasectomy care. Our mission is to make the process straightforward and stress-free for our patients—from consultation to recovery. We believe in clear communication, compassionate service, and accurate information every step of the way. Position Summary The Insurance Benefits & Estimates Specialist plays a critical role in ensuring patients have a clear understanding of their insurance coverage and expected costs before their vasectomy procedure. This position combines analytical precision, customer service excellence, and in-depth insurance knowledge to deliver accurate benefit estimates, verify coverage, obtain pre-authorizations, and help maximize insurance reimbursement for both the clinic and the patient. Key Responsibilities • Track and follow up on unresolved billing issues, assist with resolution of claims appeals and reconsiderations., • Experience:, • Minimum of 1 year in medical insurance verification, benefits coordination, or healthcare billing., • General proficiency in medical terminology, • Experience in a specialty clinic setting (urology, reproductive health, or outpatient surgical services) is a plus., • Technical Skills:, • Proficient in navigation of various insurance portals, EHR platforms, and Microsoft Excel., • Familiarity with CPT and ICD-10 coding, coordination of benefits, and payer-specific policies., • Strong understanding of HIPAA, ACA, and general medical billing best practices., • Core Competencies:, • Exceptional communication and customer service skills., • High attention to detail and accuracy., • Strong foundational math skills, analytical, and problem-solving ability., • Patient-focused, mission-driven team culture., • Opportunities for professional growth in a respected, specialized clinic., • Supportive environment that values accuracy, empathy, and transparencyCompensation & Benefits, • Base Pay $27.00 per hour commensurate with experience, • Generous PTO policy, • Retirement Match R0F0TV3t7T

Job Description Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Social Services Specialist I - Posting #26960 Hourly Rate: $26.90 Position Summary: Full-time Social Services Specialist position available for Sea Mar's MSS Department in Burien, WA. The role of the Social Service Specialist is to conduct an initial screening and provide a comprehensive integrated clinical psychosocial assessment; develop intervention plans based on that assessment; provide brief treatment toward the care plan; provide transition services for long term counseling/treatment and Infant Case Management; and consult with the interdisciplinary Maternity Support Services team on the needs of clients served. The productivity expectation for this position is 20 or more client encounters per week for full-time work. Duties and Responsibilities: • Charts notes of the services provided as required by the state and agency in Sea Mar’s Electronic Health Records., • Bilingual in English/Spanish is preferred, but not required. Must be open to using an interpreter. What We offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: • Medical, • Dental, • Vision, • Prescription coverage, • Life Insurance, • Long Term Disability, • EAP (Employee Assistance Program) How to Apply: To apply for this position complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email email Paola Jimenez, MSS Program Manager, at . Sea Mar is an Equal Opportunity Employer Posted 10/3/2024 External candidates are considered after 10/8/2024 This position is represented by Office and Professionals Employees International Union (OPEIU) Please visit our website to learn more about us at . You may also apply through our Career page at Powered by JazzHR Ydfyv4N5ww

Job Description Infusion for Health is dedicated to serving patients with autoimmune disorders and complex chronic conditions. Our mission is to provide exceptional infusion therapy, professional care, and a patient-focused environment that emphasizes compassion, collaboration, and expertise. The IVIG Specialist is a field-based, highly consultative role responsible for driving growth in IVIG and specialty pharmacy (SPRx) utilization through Infusion for Health’s pharmacy. This role partners closely with Provider Development Directors (PDDs), pharmacy, operations, and manufacturer partners to: • Convert appropriate patients to IVIG and SPRx therapies dispensed by our pharmacy, • Optimize documentation, access, and benefit verification, • Reduce cycle time from referral to start of therapy Key Responsibilities • Drive IVIG & SPRx growth in your region (Southern California or Washington) by increasing IVIG grams through our pharmacy and qualified specialty pharmacy new starts., • Partner with Provider Development Directors (PDDs) to co-own target accounts, align on call plans, and support pull-through on high-value therapies., • Own the “referral-to-start” journey for complex IVIG and specialty pharmacy patients—remove barriers, shorten cycle time, and keep cases moving., • Educate providers and staff (physicians, APPs, nurses, office teams) on appropriate use of IVIG and key SPRx therapies, Infusion for Health’s sites of care, and how to refer into our model., • Run focused business reviews with priority practices to review volume trends, access issues, payer dynamics, and opportunities to grow IVIG/SPRx utilization., • Leverage data and dashboards to track IVIG grams, IVIG New Patients, and SPRx New Patients vs. goal, and build clear action plans when performance is off track., • Collaborate cross-functionally with pharmacy, clinical operations, managed care, and manufacturer partners to execute field strategies and pull-through initiatives. Required: • Bachelor’s degree in life sciences, business, healthcare administration, or related field; or equivalent relevant experience., • 5+ years of progressive healthcare sales or account management experience, with at least 3 years in specialty biologics / infused therapies and/or specialty pharmacy., • Demonstrated experience working with complex therapies (e.g., IVIG, monoclonal antibodies, biologics) and payer/access pathways., • Experience in home infusion, ambulatory infusion centers, or specialty pharmacy., • Background in neurology, immunology, rheumatology, GI, or related therapeutic areas., • Familiarity with IVIG indications, dosing patterns, and site-of-care dynamics., • Strong clinical and access acumen with the ability to translate complex information into clear next steps for offices., • Excellent relationship-building and influencing skills across physicians, APPs, nurses, and office administrators., • Highly organized and self-directed, able to manage a regional territory and competing priorities., • Strong analytical and problem-solving skills; comfortable using data to drive decisions and conversations., • Clear, confident verbal and written communication and strong presentation/facilitation skills., • Base Salary: $135,000 - $175,000, • Be part of a pioneering healthcare company making a significant impact on patients' lives., • Work with a dynamic, supportive team that values your sales expertise and contributions., • Enjoy professional growth opportunities, a flexible work environment, and the ability to make a meaningful impact.

Job DescriptionDescription: Days Off: Sunday, Monday Shift: Day (7:30am - 4pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The Clinical Support Specialist works under the direction of the CSS Supervisor or Project Manager, and collaboratively as part of an integrated care team including other CSSs, Housing Stabilization Specialists, Residential Counselors, clinical case managers, and other outside provider agencies to provide and coordinate clinical services for tenants. This position offers case management and mental health services to tenants as well as coordinating care with other providers as appropriate. MAJOR DUTIES AND RESPONSIBILITIES: • Facilitate engagement of tenants through creative, equitable, culturally relevant, and resourceful strategies that build trust and confidence; publicize service availability., • Develop and routinely update an Integrated Service Plan (ISP) in collaboration with tenants, case managers, and other staff, outlining goals and strategies to ensure housing success., • Identify and coordinate those case management elements that will be provided by DESC case managers or case managers from outside provider organizations., • Support tenants in maintaining safe and healthy unit conditions and passing apartment inspections. This may include hands-on assistance cleaning apartments, arranging and monitoring caregiver/chore-worker services, and/or teaching and modeling independent living skills., • Directly provide case management services not covered by other providers., • Maintain regular contact with tenants and case managers from DESC and outside provider organizations to monitor progress toward goals identified in the ISP, and to ensure adequate provision of identified services., • Document interactions with tenants through logs, service notes, EORs, emails, and other methods as appropriate in accordance with agency guidelines., • Understand and meet the various contractual service and documentation obligations relevant to your project., • Use trauma-informed strategies to intervene in crises and assist with building rule enforcement and lease compliance, as necessary., • Provide education and support for tenants to ensure success as leaseholders., • Assist tenants in the formation of interest groups or therapeutic support groups; facilitate when appropriate., • Organize outings and activities to improve tenant skills in activities of daily living and to increase the level of meaningful activity in their lives., • Work with tenants and other staff to identify needs for additional services, groups, and activities. Work with staff, outside service providers, and community resources to initiate and facilitate these services and activities., • Provide individual culturally relevant counseling and information and referral services to tenants as needed., • Facilitate community meetings., • Participate in staff meetings and trainings., • Ability to perform all major and assigned duties and responsibilities with or without accommodations., • Current Agency Affiliated Counselor (AAC) license in Washington State, or equivalent, or ability to obtain an AAC license soon after hire., • Clinical experience working with homeless adults disabled by chronic alcoholism, mental illness, and drug use., • Knowledge of local homeless, mental health, and chemical dependency service systems., • Ability to communicate and work effectively with individuals from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Commitment to the philosophy of cooperation and continuity across agency programs and of consideration and respect for clients. EDUCATION / EXPERIENCE REQUIREMENTS: • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR PREFERRED QUALIFICATIONS: • Two years’ experience working with homeless adults disabled by chronic alcoholism, mental illness, and/or drug use., • Valid Washington State driver’s license and insurable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Referral Tracking Specialist - Posting #26966 Hourly Rate: $20.00 Position Summary: Full-time Referral Tracking Specialist position available for our Seattle - White Center location in the Behavioral Health Department. We are looking for an energetic, high-paced individual who is able to meet deadlines with proficiency and also able to multi task. The Referral Tracking Specialist is responsible for tracking Sea Mar provider referrals to specialist and imaging facilities, closing the loop on the referral with the patient, specialist, and in the electronic health record. The Referral Tracking Specialist shall monitor, measure, and intervene in the referrals processed by the Medical Assistants to assure that the patients are getting the care that was requested and that there is proper documentation in the EPIC System. Qualifications: • This candidate shall be competent in the use of business machines, such as fax, phone system, EPIC, and Microsoft Office and Excel proficiency., • They must have a working knowledge of the medical industry and managed care plans. Must be able to interpret different types of patient medical records documents., • Have the drive and ability to work seamlessly with the rest of the clinical and other department teams to reach goals., • High school or GED is required., • Bilingual in English and Spanish required. Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of: • Medical, • Dental, • Vision, • Prescription coverage, • Life Insurance, • Long Term Disability, • EAP (Employee Assistance Program) How to Apply: To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Terri Alvarez, Call Center Supervisor, at . Sea Mar is an Equal Opportunity Employer Posted 10/3/2024 External Candidates are considered after 10/8/2024 This position is represented by Office and Professional Employees International Union (OPEIU). Please visit our website to learn more about us at . You may also apply thru our Career page at Powered by JazzHR 420fZhcqT4

Job DescriptionSalary: Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services. We accept direct hire candidates only, W2 employee hires. We do not accept 1099 independent consultants. We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates. We can't sponsor H1B. Arcetyp LLC is looking for a Nurse Practitioner or Physician Assistant. This position is onsite and located in Misawa, Japan. POSITION RESPONSIBILITIES: Essential Job Functions: Primary Care & Patient Management. The Family Medicine Nurse Practitioner/Physician Assistant (or Family Medicine Provider) will deliver comprehensive primary care to an assigned patient panel in accordance with DHA-PI 6025.11. Serving as the Primary Care Manager (PCM), the provider will be the central point of contact for patients healthcare needs ensuring continuity of care, promoting preventative health, and maintaining the medical readiness of the patient population. The PCM must also be knowledgeable in military-specic healthcare requirements, policies, and procedures. Direct Patient Care: Provide comprehensive medical evaluations, including history and physical examinations, for patients of all ages. Diagnose and treat acute and chronic illnesses, injuries, and other medical conditions. Order and interpret diagnostic tests, such as laboratory studies, X-rays, and other imaging procedures. Develop and implement individualized treatment plans based on patient needs and evidence-based guidelines. Prescribe medications and other therapies, adhering to the Air Force Formulary and established protocols. Perform minor surgical procedures (e.g., wound care, skin biopsies, joint injections) as appropriate and within scope of practice. Provide womens health services, including routine gynecological exams and family planning counseling (if within scope of practice). Provide pediatric care, including well-child exams, immunizations, and treatment of common childhood illnesses (if within scope of practice). Address behavioral health concerns and provide referrals to mental health professionals as needed. Coordinate patient care with specialist and other healthcare providers. Readiness & Military Specic Responsibilities. The provider will support the Air Force mission by maintaining the health and deploy ability of service members through the following duties: Medical Readiness Oversight: Monitor and manage Individual Medical Readiness (IMR) metrics, including immunizations, Preventative Health Assessments (PHA), Mental Health Assessments (MHA), and dental readiness. Health Assessments & Deployment Preparation: Conduct PHAs, pre-deployment screenings, and other readiness evaluations. Deployment Health Management: Diagnose, treat, and follow up on deployment-related conditions and injuries. Operational Medical Support: Provide clinical support during base exercises, contingency operations, and public health emergencies as needed. Medical Review Participation: Contribute to Medical Evaluation Boards (MEBs), Physical Evaluation Boards (PEBs), and related administrative processes. Standards Compliance: Adhere to all Air Force medical standards, clinical protocols, and documentation requirements. Medical Travel: When a patients condition requires medical travel, initiate and process all required documentation in accordance with Air Force and DHA policy to ensure timely coordination of care. Fitness & Performance Guidance: Maintain knowledge of Air Force physical tness standards and waiver policies, and counsel members on strategies to meet or maintain those requirements. Command Consultation: Serve as a trusted medical advisor to unit commanders on matters aecting the health, readiness, and operational capability of their personnel. Documentation and Administration: Maintain accurate and complete patient medical records in the Military Health System (MHS) GENESIS electronic Health Record (EHR). Document all patient encounters, including diagnoses, treatment plans, and follow-up instructions, in the EHR. Complete all necessary administrative tasks, such as coding and billing documentation. Participate in quality improvement activities and peer review. Comply with all applicable Air Force regulations, policies, and procedures. Ensure accurate and timely completion of medical documentation. Teamwork and Leadership: Mentor medical technicians and other support sta. Collaborate with other healthcare professionals, including nurses, medical assistants, and specialists, to provide coordinated patient care. Participate in team meetings and case conferences. Serve as a resource for other healthcare providers on medical topics. Communicate eectively with patients, families, and other members on the healthcare team. Participate in clinic performance improvement and process optimization initiatives. Additional Responsibilities: Participate in Continuing Medical Education (CME) activities to maintain professional competence. Serve on committees as assigned. Assist with training and mentoring of medical students, residents, or other healthcare professionals. Perform other duties as assigned by the COR and/or FRED within a scope of the position general duties. MINIMUM QUALIFICATIONS: • Nurse Practitioner. Master's degree in nursing. Graduate from an academic program, within the nursing specialty eld of study that is accredited by a regional or national nursing accrediting agency recognized by the Accreditation Commission for Education in Nursing (ACEN) or the Commission on Collegiate Nursing Education (CCNE). Certication: Certied in the specialty required by the TO as a Nurse Practitioner by the American Nurses Credentialing Center (ANCC), American Academy of Nurse Practitioners (AANP) or the recognized national nursing certication organization for the specialty area of practice as appropriate (for example, National Certication Board of Pediatric Nurse Practitioners and Nurses, American Nurses Association, National Certication Corporation for the Obstetric, Gynecologic and Neonatal Specialties). Current, full, active, and unrestricted license as a Registered Nurse. Must have current certication of Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS)., • For the Nurse Practicioner, Family Nurse Practitioner Certication is preferred (but is not limited) as a Nurse Practitioner by the American Nurses Credentialing Center (ANCC), American Academy of Nurse Practitioners (AANP) or the recognized national nursing certication organization for the specialty area of practice as appropriate. (For example, National Certication Board of Pediatric Nurse Practitioners and Nurses, American Nurses Association, National Certication Corporation for the Obstetric, Gynecologic and Neonatal Specialties)., • An active security clearance is preferred. Min. Citizenship Status Required: U.S Citizenship. LOCATION: Okinawa, Japan COMPENSATION: Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees. Pay and Benefits from our client: we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities. Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.

Job DescriptionDescription: Key Recovery provides comprehensive substance use disorder treatment and work skills training to help low-income, high-risk patients achieve sustained recovery and rebuild their lives. We offer a unique combination of long-term residential clinical treatment, work skills training, and transitional housing. For more information visit keyrecovery.org. Key Recovery and Life Skills Center is seeking a compassionate and skilled Dual-Credentialed Therapist to join our dynamic team. The ideal candidate will hold both licensure in mental health (LICSW, LMFT, LMHC) and shall meet SUDP/T requirements. This role involves providing clinical treatment services, conducting assessments, and developing individualized treatment plans. Primary Responsibilities: • Diagnose mental health conditions in accordance with the most recently published Diagnostic and Statistical Manual (e.g. DSM-5)., • Delivering all program services related directly to patient treatment and care as assigned by and under the supervision of the Behavioral Health Clinical Director., • Conduct risk assessments and develop safety plans as necessary., • Provide mental health services to each patient that is appropriate for their individual care and meets their SUD treatment goals following ASAM, DSM, SAMHSA, WAC/RCW and CARF requirements., • Facilitate clinical treatment groups throughout the week with assigned curriculum., • Provide individual sessions with assigned patients and monthly progress reviews., • Complete accurate and timely clinical documentation including screening, assessment, intake, treatment plans, treatment plan reviews, progress notes, status letters, referrals, and discharge summaries of terminated participants., • Maintaining and assuring that all other patient records assigned are current, accurate, and in compliance with the Treatment Staff Manual., • Conducting interviews and representing patients at court proceedings if designated by supervisor.?, • Working cooperatively and professionally with patients and coworkers., • Attending weekly staff meetings, workshops, training sessions as designated by supervisor., • Consults with psychiatric providers, ARNP, or chemical dependency and other professionals as needed, • Answering and directing calls professionally and accurately., • Demonstrating highest level of integrity and maintain exceptional levels of confidentiality as outlined in the HIPPA, 42 CFR, Part 2 and 45 CFR federal regulations., • Maintaining professional boundaries and set a positive example of behaviors for patients., • Establish and maintain positive working relationships with other service systems and community members, • Demonstrate Diversity, Equity and Inclusion in all work-related activities. Advocate for inclusion, equity and belonging for all patients and colleagues., • Master’s Degree in Mental Health or Human Service field with curriculum specifically related to counseling and psychology., • If SUDPT, must be working toward completion of all educational requirements and supervised clinical experience that is required to become a SUDP (Substance Use Disorder Professional) or have completed the required training according to WAC 246-811-049 (3) or (4)., • Experience in working with multi-ethnic populations in outreach, crisis intervention, and conflict resolution skills. A counseling license that meets the requirements stated above with a co-occurring disorder specialist enhancement as referenced in WAC 246-809-090 and WAC 246-804. • Minority Mental Health Specialist a plus, • Must Maintain current DOH credentials throughout employment., • Maintain current CPR/Red Cross certification., • Must be able to attain an individual NPI number., • Must be able to pass annual criminal history and exclusion checks., • Healthcare: Company-paid medical, along with dental, and vision insurance with employer-sponsored wellness programs., • Paid Time Off: Generous vacation, sick leave, and 10 paid holidays, plus a flexible work schedule to accommodate your needs., • Retirement: 401(k) with company matching., • Professional Development: Access to industry-leading training and conferences, as well as tuition reimbursement for relevant courses., • Employee Discounts: Enjoy discounts on a variety of products and services, including travel, entertainment, and technology.

Job Description Join the ICHS Team! Discover how you can make a difference in people’s lives and help strengthen communities. International Community Health Services (ICHS) is a nationally recognized community health center. For over 50 years, we have provided medical, dental, and wellness care to individuals and families from all regions and all walks of life many of whom face significant barriers to receiving the care they need. We believe that quality health care supports stronger families, healthier communities, and a more just society. At ICHS, we are proud of our team-based approach and the shared commitment that drives our work. We value respect, collaboration, and compassion in everything we do. When you join ICHS, you become part of a mission-driven team that believes everyone deserves the opportunity to thrive. We offer • Competitive salary for the Seattle/Puget Sound region, • “Share the success” bonuses, • Insurance premiums 100% paid by ICHS, • Paid time off accrual up to 200 hours annually with up to 320 hours rollover year to year, • Automatic 4% retirement contribution, • 9 paid holidays a year, including 2 personal holidays The Clinical Informatics Specialist is responsible for assessing, analyzing, and providing resolutions to end user related concerns regarding Electronic Health Record (EHR), while prioritizing escalated tickets from Clinical Informatics Administrative Coordinator. Participates in development and maintenance of applications including but not limited to EPIC training, workflow design, and project implementation and documentation under Senior Clinical Informatics Specialist’s guidance. Partners with members of Clinical Informatics Department and Clinical Informatics Team to support ICHS staff through troubleshooting and identifying opportunities for clinical information system improvements. Supports the direction and prioritization of Clinical Informatics Department to develop solutions resulting in efficient and functional workflows for ICHS clinics and service sites. This role is in-office with possibility of some remote work. Education - Bachelor’s degree (or equivalent) in healthcare, informatics, or work-related field/discipline from an accredited college or university or combination of education/experience that demonstrates clinical and technical competence.Experience - Two (2) years of work experience in an ambulatory healthcare setting required. One (1) year of work experience with using, teaching, or implementation of Epic Hyperspace application preferred. Education and training experience in informatics concepts and electronic health record (EHR) is desired. Experience with implementation, configuration, support vendor supplied software and EHR is preferred.Other Requirement(s) - Familiarity in Dental/Medical/Vision in FQHC setting. Obtaining an Epic Clinical Informatics proficiency, accreditation or certification is required within three (3) months of hire. Role is in-office with possibility of some remote work.

Job DescriptionDescription: Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: • Fighting the region’s opioid epidemic, • Providing behavioral health support for those experiencing homelessness, • Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care, • Specialists in serving the needs of the BIPOC and LGBTQIA communities We offer the following benefits to full and some part-time staff: • Employer paid medical/dental/vision insurance packages., • Employer paid life insurance, • 12 accrued vacation days for year one, up to 20 days in subsequent years, • 12 days sick leave accrual per year, • Mental Health Day, • 1 Personal Day, • 12 Paid Holidays, • Flexible Spending Plan, • 403(b) Retirement plan, • Employee Assistance Program, • Training Allowance/License Reimbursement, • We are also a Second Chance Employer Requirements: • Provides on-site brief intervention, de-escalation and crisis management and recovery support at designated LIHI-operated Tiny Home Village., • Becomes a visible, stable and accessible presence at assigned Tiny Home Village., • Through progressive engagement, works with Tiny Home Village residents to identify and begin to address mental health and substance use issues which may present barriers to long-term, stable housing., • Collaborates with on-site LIHI staff to respond to resident incidents and support resident compliance with Village rules and standards of behavior., • Offer individual and group counseling sessions while residents are in ideation (pre-enrollment) phase., • Performs Mental Health intake intakes/evaluations and collects and processes psycho-social data from residents for purposes of clarifying treatment goals and establishing preliminary diagnoses that may be required to access housing or other services., • Provide a warm handoff to THS staff for residents who wish to pursue formal Mental Health or Substance Use Disorder Treatment., • Master's degree in social service field required., • Current Washington State Counselor credential or current professional licensure is required. MHP credential preferred., • SUDP/T is a plus., • At least one year experience providing counseling, case management, and group services to individuals and their families., • Previous experience working with homeless or unstably housed individuals is a plus., • Ability to converse with and listen to people in many different settings, • Ability to use a computer and telephone, as well as other standard office equipment, • Frequently required to stand, walk, use fingers, hands, and arms, • Ability to occasionally push, pull, lift, and/or carry supplies up to 25 pounds, • Work takes place in a social services environment where long periods of sitting, working on a computer, navigating to various work areas, going up and down stairs or ramps, and standing may be required, • Travel to program sites and meetings outside the site and around the county may be necessary

Job DescriptionDescription: Position Title: Crisis Specialist of 988 Type: Part-time and full-time shifts available Location: Fully Remote, must be located in WA State Payrate: $26.01 per hour + $2/hr. GY shift differential. Union Representation: OPEIU Representation Call Team, GY Schedules: (12 am- 8 am) Thurs-Mon Candidates must be located in WA state to be considered. PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The 988 Crisis Specialist is responsible for providing high quality comprehensive crisis intervention and emotional support to individuals experiencing emotional distress and mental health crisis who contact 988 Suicide & Crisis Lifeline via phone, online chat, and/or SMS text. We are looking for empathetic, and motivated candidates who want to help others, as part of a growing team. Ideal candidates possess the ability to respond to crisis contacts via phone, chat, or text to assess suicide risks, safety plan, and identify appropriate community linkages for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer and spelling skills, a proven ability to communicate effectively through verbal or written communication, and multi-task in a high stress environment. We need you to have passion for helping others and experience in the areas of suicide prevention, mental health, crisis de-escalation, and addiction. QUALIFICATIONS AND EXPERIENCE NEEDED: • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Knowledge of King County Public Mental Health System., • Excellent communication and problem-solving skills, including ability to respond to callers with patience, objectivity, and nonjudgmental attitude., • Demonstrated ability to problem solve., • Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals, • Evidence of technical proficiency and ability to work effectively in a fast-paced environment., • Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently., • Skilled in web-based computer environment, database navigation, and multiple platforms for clinical contact and documentation., • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES 988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT 1. Knowledgeable of organization and 988 Suicide and Crisis Lifeline required protocols and procedures., 2. Respond to 988 Suicide and Crisis Lifeline telephonic, online chat, or SMS texts to provide emotional support, risk assessment, crisis intervention, and support referrals to contacts in a consistent and non-judgmental manner., 3. Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 988 contacts., 4. Provide 988 contacts with risk reduction and safety/action planning., 5. Sets appropriate limits with difficult 988 contacts., 6. Exhibits patience and responds to difficult 988 contacts with sensitivity., 7. Smoothly integrates supervisory direction into 988 contacts., 8. Alerts shift clinicians immediately to contact content involving possible danger to the identified client or to other people. (Including suicide, homicide, child/elderly abuse, and other violent threats or ideation.), 9. Alerts shift clinicians when identified contact presents indications of possible mental disorder., 10. Make every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible., 11. Triage 988 contacts for referral to appropriate crisis response system partners for higher level of intervention as needed., 12. Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing communication modality., 13. Provide detailed and thorough documentation for all 988 crisis contacts., 14. Adheres to confidentiality policy., 15. Maintain confidentiality of all 988 contact users, crisis center location, Crisis Center staff, and 988 Suicide and Crisis Lifeline Policy and Procedures., 16. Adhere consistently to contact management guidelines and all organization policies and procedures., 17. Must complete new hire orientation and all required training within 30 days of hire. SERVICE DELIVERY 1. Skillfully uses technology and online directories to access resources., 2. Assists 988 contacts, when necessary, by providing and utilizing resources; provide advocacy with clinical guidance when appropriate., 3. Responsible for maintaining contact volume responses in accordance with 988 Suicide and Crisis Lifeline contractual metrics. 988 CALL DOCUMENTATION 1. Performs thorough and accurate collection of 988 contact demographic information., 2. Appropriately codes 988 contact’s concerns, summation of interaction, and disposition, including referral information, in the electronic health record., 3. Properly uses all other forms and on-shift resources correctly. PROFESSIONAL DEVELOPMENT • Participates in program and organization staff meetings. 1. Vibrant/988 Suicide and Crisis Lifeline Program Standards a. Call Abandonment rate 5% or less. b. Call Answer Rate within 20 seconds. 2. All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics., 3. 988 Crisis Specialists will maintain an available rate >85% during scheduled shift. QUALITY AND QUANTITY OF WORK HABITS 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed., 2. Follows personnel policies and procedures., 3. Written and verbal communication is clear, concise, accurate and thorough., 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients., 5. Must be able to sit and stay focused while navigating technical platforms and virtual conversations for extended periods of time., 6. Makes appropriate use of supervisor and clinicians., 7. Promotes a healthy work environment and contributes to a positive and progressive program culture by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff to outstanding performance., 8. Suggests solutions to identified problems and approaches decision-making and problem-solving opportunities in a proactive and inclusive way., 9. Attends virtually and in-person to complete all training as assigned., 10. Attends all staff meetings as assigned. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionSalary: $27 Hourly DOE Job Title: Insurance Benefits & Estimates Specialist Location: DrSnip The Vasectomy Clinic (Remote/On-site, depending on location) Reports To: Practice Manager / Billing Manager Employment Type: Full-Time About DrSnip DrSnip is a leading vasectomy clinic dedicated to providing simple, comfortable, and professional vasectomy care. Our mission is to make the process straightforward and stress-free for our patientsfrom consultation to recovery. We believe in clear communication, compassionate service, and accurate information every step of the way. Position Summary The Insurance Benefits & Estimates Specialist plays a critical role in ensuring patients have a clear understanding of their insurance coverage and expected costs before their vasectomy procedure. This position combines analytical precision, customer service excellence, and in-depth insurance knowledge to deliver accurate benefit estimates, verify coverage, obtain pre-authorizations, and help maximize insurance reimbursement for both the clinic and the patient. Key Responsibilities • Track and follow up on unresolved billing issues, assist with resolution of claims appeals and reconsiderations. Qualifications • Experience:, • Minimum of 1 year in medical insurance verification, benefits coordination, or healthcare billing., • General proficiency in medical terminology, • Experience in a specialty clinic setting (urology, reproductive health, or outpatient surgical services) is a plus., • Technical Skills:, • Proficient in navigation of various insurance portals, EHR platforms, and Microsoft Excel., • Familiarity with CPT and ICD-10 coding, coordination of benefits, and payer-specific policies., • Strong understanding of HIPAA, ACA, and general medical billing best practices., • Core Competencies:, • Exceptional communication and customer service skills., • High attention to detail and accuracy., • Strong foundational math skills, analytical, and problem-solving ability., • Ability to work independently while contributing to a collaborative team environment. Why Join DrSnip? • Patient-focused, mission-driven team culture., • Opportunities for professional growth in a respected, specialized clinic., • Base Pay $27.00 per hour commensurate with experience, • Generous PTO policy, • Retirement Match, • Comprehensive Healthcare Coverage

Job DescriptionDescription: Position Title: Crisis Specialist of 988 Type: Part-time and full-time shifts available Location: Fully Remote, must be located in WA State Payrate: $26.01 per hour. Union Representation: OPEIU Representation Call Team, Swing Schedules: (4pm-12 am) Fri - Tues Candidates must be located in WA state to be considered. PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The 988 Crisis Specialist is responsible for providing high quality comprehensive crisis intervention and emotional support to individuals experiencing emotional distress and mental health crisis who contact 988 Suicide & Crisis Lifeline via phone, online chat, and/or SMS text. We are looking for empathetic, and motivated candidates who want to help others, as part of a growing team. Ideal candidates possess the ability to respond to crisis contacts via phone, chat, or text to assess suicide risks, safety plan, and identify appropriate community linkages for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer and spelling skills, a proven ability to communicate effectively through verbal or written communication, and multi-task in a high stress environment. We need you to have passion for helping others and experience in the areas of suicide prevention, mental health, crisis de-escalation, and addiction. QUALIFICATIONS AND EXPERIENCE NEEDED: • Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience., • Alternatively, a combination of education and experience will be considered (Master’s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields, • Experience as a behavioral health professional, crisis intervention, and contact center experience preferred., • Knowledge of King County Public Mental Health System., • Excellent communication and problem-solving skills, including ability to respond to callers with patience, objectivity, and nonjudgmental attitude., • Demonstrated ability to problem solve., • Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals, • Evidence of technical proficiency and ability to work effectively in a fast-paced environment., • Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently., • Skilled in web-based computer environment, database navigation, and multiple platforms for clinical contact and documentation., • Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES 988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT 1. Knowledgeable of organization and 988 Suicide and Crisis Lifeline required protocols and procedures., 2. Respond to 988 Suicide and Crisis Lifeline telephonic, online chat, or SMS texts to provide emotional support, risk assessment, crisis intervention, and support referrals to contacts in a consistent and non-judgmental manner., 3. Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 988 contacts., 4. Provide 988 contacts with risk reduction and safety/action planning., 5. Sets appropriate limits with difficult 988 contacts., 6. Exhibits patience and responds to difficult 988 contacts with sensitivity., 7. Smoothly integrates supervisory direction into 988 contacts., 8. Alerts shift clinicians immediately to contact content involving possible danger to the identified client or to other people. (Including suicide, homicide, child/elderly abuse, and other violent threats or ideation.), 9. Alerts shift clinicians when identified contact presents indications of possible mental disorder., 10. Make every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible., 11. Triage 988 contacts for referral to appropriate crisis response system partners for higher level of intervention as needed., 12. Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing communication modality., 13. Provide detailed and thorough documentation for all 988 crisis contacts., 14. Adheres to confidentiality policy., 15. Maintain confidentiality of all 988 contact users, crisis center location, Crisis Center staff, and 988 Suicide and Crisis Lifeline Policy and Procedures., 16. Adhere consistently to contact management guidelines and all organization policies and procedures., 17. Must complete new hire orientation and all required training within 30 days of hire. SERVICE DELIVERY 1. Skillfully uses technology and online directories to access resources., 2. Assists 988 contacts, when necessary, by providing and utilizing resources; provide advocacy with clinical guidance when appropriate., 3. Responsible for maintaining contact volume responses in accordance with 988 Suicide and Crisis Lifeline contractual metrics. 988 CALL DOCUMENTATION 1. Performs thorough and accurate collection of 988 contact demographic information., 2. Appropriately codes 988 contact’s concerns, summation of interaction, and disposition, including referral information, in the electronic health record., 3. Properly uses all other forms and on-shift resources correctly. PROFESSIONAL DEVELOPMENT • Participates in program and organization staff meetings. 1. Vibrant/988 Suicide and Crisis Lifeline Program Standards a. Call Abandonment rate 5% or less. b. Call Answer Rate within 20 seconds. 2. All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics., 3. 988 Crisis Specialists will maintain an available rate >85% during scheduled shift. QUALITY AND QUANTITY OF WORK HABITS 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed., 2. Follows personnel policies and procedures., 3. Written and verbal communication is clear, concise, accurate and thorough., 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients., 5. Must be able to sit and stay focused while navigating technical platforms and virtual conversations for extended periods of time., 6. Makes appropriate use of supervisor and clinicians., 7. Promotes a healthy work environment and contributes to a positive and progressive program culture by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff to outstanding performance., 8. Suggests solutions to identified problems and approaches decision-making and problem-solving opportunities in a proactive and inclusive way., 9. Attends virtually and in-person to complete all training as assigned., 10. Attends all staff meetings as assigned. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage, • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA) DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionDescription: Days Off: Monday, Tuesday, Wednesday Shift: Swing (3pm - 1:30am) Shift Differential: $0.50 per hour Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Mental Health Professionals and Crisis Outreach Specialists. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a member of a multi-disciplinary team, conductive meaningful engagement to provide observation for multi-axial assessments, and substance use disorder assessments., • Engage in crisis intervention, stabilization, and related activities., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with traditional & non-traditional programs/services providing services for the population served., • Provide peer recovery support., • Assist consumers with voicing their interests and goals through a variety of channels including: Goal Plans, Crisis Plans, WRAP, and other methods of expressing individual preferences for their recovery goals., • Help participants identify, understand, and combat stigma and discrimination associated with mental health concerns and substance use disorders and develop strategies to reduce self-stigma., • Integrate personal experience with mental health concerns and substance use disorders into work with program participants., • Work collaboratively with Peer Specialists across all DESC programs to grow, learn, develop with and from one another through sharing personal experiences and professional development., • Comply with the all-agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to both traditional and non-traditional community resources and services, ensuring that clients' needs are met, and rights maintained; consult and collaborate with community providers & resources to ensure continuity of care., • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients on caseload., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in verbal de-escalation to maintain a safe, secure environment., • Promote integration through DESC and the community at large., • Provide individualized, recovery focused patterns/ services that would help with management of recovery better., • Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services., • Ability to obtain Certified Peer Specialist certification from the Washington State Peer Counselor Training Program within 60 days of employment., • Ability to meet Washington Department of Health requirements for registration as an Agency Affiliated Counselor (AAC) or any other superseding credential., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Have a strong personal understanding from own experience in recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess the cultural humility to learn to work effectively with individuals who are Black, Latinx, Native American, Alaska Native, Pacific Islander, LGBTQIA, and other groups who routinely face discrimination and have difficulty accessing the health care they deserve., • Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health / substance use disorder programs., • Strong knowledge of relevant community resources and methods for accessing them., • Experience working with adults who are experiencing or who have experienced homelessness, have a mental health and/or co-occurring substance use disorders. PREFERRED QUALIFICATIONS: • Has current Certified Peer Specialist certification from the Washington State Peer Counselor Training Program. (Applicants who meet this qualification are eligible for a higher pay scale)., • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies., • Experience in outreach or crisis work., • Bi-cultural background/experience., • Bi-lingual in Spanish/English., • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a nonjudgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Level 1: Residential Support Specialist Key Recovery provides comprehensive substance use disorder treatment and work skills training to help low-income, high-risk patients achieve sustained recovery and rebuild their lives. We offer a unique combination of long-term residential clinical treatment, work skills training, and transitional housing. For more information visit keyrecovery.org. Provides direct care and support to residents in Key Recovery’s Long-Term Substance Use Disorder Treatment program. Ensures safety, supports treatment compliance, and assists with daily living activities. Morning Shift: Friday - Tuesday (6:00 AM – 2:30 PM) Swing Shift: Thursday - Monday (2:00 PM – 10:30 PM) & Friday - Tuesday (2:00 PM - 10:30 PM) Graveyard Shift: Saturday - Wednesday (10:00 PM – 6:30 AM) & Friday- Tuesday (10:00 PM - 6:30 AM) Primary Responsibilities: • Perform regular safety checks and facility rounds., • Assist with housekeeping and ensure cleanliness., • Maintain accurate documentation and communication logs., • Complete all mandatory training, as scheduled and required to advance to Level 2., • Ensure property and resident safety through making rounds of all resident rooms throughout all shifts., • Read and understand Staff Handbook, and Patient Handbooks for both LTR and RH., • High school diploma or equivalent., • Basic knowledge of substance use disorders., • CPR/First Aid certification, within 30 days of hiring., • Valid WA driver’s license and clean driving record., • Ability to pass background check and drug screening. Position Overview: In addition to Level 1 duties, provides mentorship to new staff, supports individualized treatment plans, and takes the initiative in resolving complex resident needs. Additional Responsibilities: • Mentor and support onboarding of new Residential Support Specialists., • Monitor and document self-administration of medication., • Transport patients using agency vehicles when needed., • Collaborate more closely with clinical staff on treatment goals., • Lead shift documentation and ensure compliance with reporting standards., • Assist in training on medication monitoring and safety protocols., • Demonstrated competency and experience in residential SUD setting, • Demonstrated leadership and mentoring ability., • Strong written and verbal communication skills., • Achievement of Registered Agency Affiliated Counselor credential – (application required within 30 days of achieving Level 2). Level 3: Residential Support Specialist Position Overview: Provides leadership and oversight of residential operations. Ensures compliance with policies and serves as a liaison between residential and clinical teams. Additional Responsibilities: • Conduct patient intake and orientation., • Serve as trainer for shadowing new staff members., • Ensure compliance with all regulatory and organizational standards., • Serve as a point of contact for escalated issues and emergencies., • 3–5 years of experience in residential care, including supervisory experience., • Associate’s degree or coursework in Human Services or related field preferred., • Proven ability to lead teams and manage conflict., • Residential treatment facility with 24/7 operations., • May require evening, weekend, and holiday shifts., • Healthcare: Company-paid medical, along with dental, and vision insurance with employer-sponsored wellness programs., • Paid Time Off: Generous vacation, sick leave, and 10 paid holidays, plus a flexible work schedule to accommodate your needs., • Retirement: 401(k) with company matching, • Professional Development: Access to industry-leading training and conferences, as well as tuition reimbursement for relevant courses., • Employee Discounts: Enjoy discounts on a variety of products and services, including travel, entertainment, and technology.

Job Description Medical Planner ZGF is seeking a Medical Planner with 5+ years of progressive experience in healthcare design and medical planning to join our Seattle, WA office. At ZGF, we are committed to the stewardship of people, place, and the environment. We thrive on multi-disciplinary engagement, practicing at the intersection of architecture, interiors, and urban design. As a Medical Planner, you will… • Facilitate stakeholder engagement at all phases of design, guide the design team in preparing material for engagement, and clearly communicate decisions back to the design team., • Develop facility and departmental programs based on client needs and best practices., • Develop multiple options and iterations to reach an optimized layout., • Collaborate with clinicians to ensure layouts meet clinical workflow requirements., • Develop room layouts with an understanding of medical equipment and clinical workflows., • Guide the design team and consultant team through coordination and documentation., • Have excellent communication skills that enable you to establish and maintain project criteria, keep the project team informed, and manage projects with confidence and ease., • Maintain design intent throughout all project phases., • Promote building performance and design excellence., • Foster professional relationships with clients and consultants., • Contribute to multiple projects over a range of project scales., • Be continuously challenged and supported while progressing your career and growing in an architectural practice committed to excellence., • Mentor and manage the design team to develop the next generation of medical planners., • Comfortable and effective in a leadership capacity to bring exceptional creativity and excellent technical knowledge to the delivery of high quality and complex healthcare projects., • Well-rounded, strategic thinker with an integrated approach to design, management, and technical project resolution., • Proven track-record of success with complex, multi-phase projects in a healthcare environment., • Experience preparing for, leading, and implementing decisions from stakeholder meetings in all phases of design., • Extensive medical planning and related technical knowledge., • Interest in staying current with new healthcare trends and innovative delivery methods., • Ability to break down a bold vision into actionable challenges., • Experience in delivering successful healthcare projects which comply with relevant building codes, FGI, ADA, construction standards, and other related regulatory requirements., • Proficiency in Revit, Bluebeam, and Microsoft Office., • Professional architecture degree and a minimum of 10 years of experience in healthcare projects. $85.000/yr - $100.000/yr Benefits: ZGF Employees enjoy Medical, Dental and Vision coverage with a generous employer contribution, HSA with employer contribution, 401k with employer match, 4 weeks of PTO and 10 paid holidays per year, paid parental and family leave programs. Apply With: • Cover letter, • Resume ZGF Architects is committed to fostering a diverse, inclusive, and welcoming workplace. As an equal opportunity employer, we celebrate the unique qualities and perspectives that each individual brings to our team. We encourage applicants of all backgrounds, experiences, and identities to apply. Regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, we are excited to consider qualified candidates. If you're ready to contribute to meaningful work, we invite you to submit your cover letter and resume online. Powered by JazzHR rpPcVmV7OS

Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Physician Practice Partner (PPP) will be a relationship builder, facilitator, and change agent supporting the partnership between Honest Health and our partner practices. Your focus will be on helping practices improve their performance in value-based care, aligning with Honest's quadruple aim of improving quality, reducing costs, enhancing patient satisfaction, and promoting the wellbeing of physicians and care teams. You'll work directly with physicians and practice managers, fostering relationships and offering best-practice guidance to achieve high performance in these areas by utilizing Honest programs. The position is remote, but you must be located in or near Seattle, WA due to the frequency with which you will be engaging with local practices. You will travel up to 70% of the time, frequently visiting assigned practices in person. You'll provide scorecards showing performance opportunities, assist practices in understanding their data, and offer guidance on how to meet key performance metrics related to clinical guidelines, operational processes, and financial outcomes under value-based care. Primary Functions of the Physician Practice Partner Include: • Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks. Stakeholders may include personnel at skilled nursing facilities (SNFs), specialist practices, and hospital systems., • Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders., • Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes., • Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes., • Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality., • Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes., • Communicate Honest Health programs/services to the partners' practice engagement teams and coordinate performance tactics across value-based contracts., • Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions., • Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed., • Partner with Honest Health's clinical team to support care team objectives related to network goals., • Show proficiency in Honest Health's business model and speak to insights based on performance data in provider-facing meetings., • Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities., • Provide reports and updates, as needed, to the Director of Market Operations., • Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. • Bachelor's degree in healthcare administration or related field is preferred; 4+ years of experience in practice management and/or as a physician specialist in a health system or independent physician association (IPA) may be considered in lieu of a bachelor's degree, • Master's degree in related field is considered a plus, • 5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required; experience with value-based care models preferred, • Proven work experience as a Practice Manager or a similar role in healthcare management, • Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management, • Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing, • Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans, • Demonstrated understanding of the healthcare delivery system and value based-care, • Comfortable and productive in a remote work environment, with up to 70% travel to local provider sites., • Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations; practice portfolio may vary based on complexity, but is expected to be approximately 20- 25, • Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity, • Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures, • Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance, • Exceptional verbal, written, and interpersonal communication skills required, • Resilience and adaptability that will arise with daily interactions with providers, • Effective organizational and time management skills, • Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency The base pay range for this role is $94,300.00 - $108,400.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .

Job DescriptionDescription: Days Off: Sunday, Monday, Tuesday Shift: Night (11:00pm - 9:30am) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. #IND123

Job DescriptionDescription: Days Off: Thursday, Friday, Saturday Shift: Swing (3:00pm - 1:30am) Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. #PM17 IND123

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Day (9:00am - 5:30pm) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DESCRIPTION: The MRRCT Day Shift Project Manager is responsible for overseeing a highly motivated and effective crisis response outreach team, representing the roles of Clinical Supervisors, Mental Health Professional Outreach Specialists, Certified Peer Outreach Specialists, and Behavioral Health Outreach Specialists. This team will respond to the crisis needs of community members throughout the central region of King County, as dispatched by Crisis Connections/988, and will provide follow up care or recommendations as deemed clinically appropriate. The Day Shift MRRCT Project Manager will be responsible for overseeing their team’s collaborative and engaging connections with law enforcement, fire/medics, designated community responders, emergency room staff, and crisis connections dispatch team, as well as other community partners and referents. MAJOR DUTIES AND RESPONSIBILITIES: Program Operations • Under the supervision of the MRRCT Sr. Program Manager, oversee the day shift and flex shift operations of the program in continuity with swing and night shift programming., • Understand expectations and implement shift work of MRRCT as described in King County’s Provider Manual., • Manage and provide oversight of the 24/7 scheduling for MRRCT services., • Oversee hiring functions to ensure full staffing across all shifts and position types., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Assure continuity of services with other DESC programming as necessary., • Participate in verbal de-escalation and supportive restraints in emergent situations and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Ensure that MRRCT operates in compliance with contract, licensing and relevant regulatory requirements., • In conjunction with DESC's Data Systems Administrator, coordinate data collection and reporting to King County., • Oversee quality assurance of clinical documentation so staff maintain current and complete clinical records, and that documentation complies with the agency’s clinical accountability policies and procedures and contract requirements., • Participate in quality assurance reviews when assigned., • Provide routine administrative and clinical supervision of three (3) Clinical Shift Supervisors, (Day Shift Peer Supervisor, Day Shift MHP Supervisor, Day Shift Flex/Follow Up Care Supervisor), including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Train MRRCT staff in relevant skills and procedures that meet agency and various contract requirements., • Provide specific crisis intervention and other relevant training., • As a member of a multi-disciplinary team, provide multi-axial assessments, substance use disorder (SUD) assessments, crisis intervention, stabilization and meaningful engagement to adults referred to MRRCT in the field as necessary., • Assure implementation of program development in congruence with principles of recovery-based services and mentor staff on conducting work within a Recovery framework., • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients as necessary., • ?Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Act as point person for coordination and problem solving with partnering organizations including law enforcement, criminal legal system, healthcare facilities including emergency rooms, psychiatric inpatient units, behavioral health agencies, neighborhoods and surrounding businesses, and other human service organizations., • Participate in routine meetings and check ins with community partners, funders, and others as required., • Develop expertise and strong working collaborative relationships with all referral sources, as well as with “back door” providers of mental health treatment, substance use treatment, housing services, shelter services, state and federal benefits programs., • When available and on-site at DESC locations, assist program staff as necessary., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Two or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM 5., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or substance use disorder crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity, • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, and/or holidays., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • One or more years' supervisory experience., • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT and/or LMHC candidates., • Bilingual in Spanish/English., • Crisis Outreach and/or Crisis Intervention experience., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employees will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.