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Job Description POSITION SUMMARY: The HR Generalist supports the daily operations of the Human Resources Department and provides direct support to the HR Director. This role provides oversight and support to the employee relations function, while also managing recruitment and HR operational tasks. The HR Generalist helps ensure consistent HR practices across all sites and serves as a resource to employees and managers. Responsibilities: Recruitment and Onboarding • Supports full-cycle recruitment for all roles by reviewing requisitions, posting positions, screening applicants, and coordinating interviews., • Build and maintain relationships with external partners that support long term talent pipelines., • Establish partnerships with local colleges, technical schools, nursing programs, and medical training programs., • Connect with workforce development agencies, training organizations, and community programs that align with JPA staffing needs., • Represent JPA at career fairs, campus events, and community based events., • Partnering with hiring managers to confirm staffing needs and ensure timely communication, • Oversee the onboarding process which includes conducting reference checks, credentialing verification and conducting new hire orientation HR Operations • Maintain employee files and HR records in accordance with policy and regulatory standards., • Assist with processes including terminations, hires, transfers, and data accuracy., • Support leave management processes including FMLA, PFL, ADA and internal medical documentation workflows., • Respond to general HR inquiries and ensure issues are routed appropriately within the HR team., • Serve as a resource to the HR Coordinator for document collection, employee follow up, and data organization., • Partner with the Risk Department to ensure compliance with all laws and regulations., • Provide functional oversight and assistance to the Employee Relations Specialist to ensure alignment on timelines, standards, and communication practices., • Partner with site managers and supervisors to ensure HR procedures are followed consistently across all locations., • Support the HR Director with preparing reports, special projects and department wide initiatives., • Other duties as assigned Qualifications: • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred., • Experience recruiting for clinical and healthcare positions preferred., • Minimum of 3 years of experience in human resources, preferably in a healthcare or nonprofit setting., • Strong knowledge of employment laws and recruitment best practices., • Experience with applicant tracking systems (ATS) and HRIS platforms., • Ability to work independently and collaboratively in a fast-paced environment., • Strong organizational skills with the ability to manage multiple priorities., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and recruitment platforms. This is a 100% in office Position. Travel between sites may be required

Job Description JOB SUMMARY: The Clinical Case Management Specialist is a mental health professional who reports directly to the Program Director. This position is primarily clinical and consultative and provides services to the Adult Home Supported Housing Program. The Clinical Case Management Specialist will ensure a smooth transition for Adult Home Residents moving into Supported Housing via the Impacted Adult Home Initiative//Settlement. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs, and discuss/advocate for needed services. Maintain adherence with settlement agreements regarding consumers moving into ICL units. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, maintain the most significant degree of independent living. The majority of duties are often performed independently under general supervision. To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. ESSENTIAL JOB FUNCTIONS: • Assists the Program Director and case management staff in providing quality clinical and crisis management services across the supported housing system, primarily through consultation and training., • Maintains a caseload of consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff., • Organizes and facilitates internal case conferences as needed, working with staff to design and implement person-centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine the disposition of cases., • Attends external case conferences on behalf of the Program; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc., • Participates in determining readiness for transition to supported housing, including helping staff identify- and address- skills training needs., • Developing and implementing treatment plans to help clients overcome addiction, • Teaching patients coping mechanisms and best ways to prevent a relapse, • Review and evaluate recipients' progress about measurable goals described in treatment and care plans., • Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program., • Intervene as an advocate for recipients or recipients to resolve emergency problems in crises., • Provide recipients or family members with information about addiction issues and available services and programs, making appropriate referrals when necessary., • Modify treatment plans to comply with changes in recipient status., • Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers., • Attend training sessions to increase knowledge and skills., • Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs., • Review and evaluate recipients' progress about measurable goals described in treatment and care plans., • Interview recipients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program., • Intervene as an advocate for recipients or recipients to resolve emergency problems in crises., • Provide recipients or family members with information about addiction issues and available services and programs, making appropriate referrals when necessary., • Modify treatment plans to comply with changes in recipient status., • Coordinate counseling efforts with mental health professionals and other health professionals such as doctors, nurses, and social workers., • Attend training sessions to increase knowledge and skills., • Plan and implement follow-up and aftercare programs for recipients to be discharged from treatment programs., • Conduct chemical dependency program orientation sessions., • Counsel family members to assist them in understanding, dealing with, and supporting recipients or recipients., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks, and ensure completion of all tasks assigned and delegated, • Ability to manage resources, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports accurately and timely., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports, and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understand why they react the way they do, • Ability to actively look for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and ask questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled consistently, • Ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders, • Knowledge of group behavior and dynamics, societal trends and influence, cultures, history, migrations, ethnicity, religion, and other cultural dimensions of target recipients, • Knowledge of principles and processes involved in planning, coordination, and execution and of the principles and process of supervision, • Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques., • Knowledge of laws, legal codes, regulations, agency policies, etc., that govern the work of the program, • Ability to develop, evaluate, implement, and modify a case management plan, meeting all deadlines and productivity standards Ability to secure the cooperation of and work effectively with others QUALIFICATIONS AND EXPERIENCE: * BS plus a minimum of two years of experience providing direct services to individuals with mental disabilities (i.e., persons diagnosed adequately as suffering from mental illness, alcoholism, or substance abuse). Valid NYS driver’s license preferred PREFERRED EDUCATION AND EXPERIENCE: CASAC plus at least two years experience in integrated mental health and substance use assessment and treatment, motivational interviewing techniques, and stage-wise treatment. Knowledge of the principles and practices of harm reduction. Substance abuse counseling experience with individuals with co-occurring mental illness and substance abuse. Experience in providing case management services to individuals with mental illness as defined above. Experience providing clinical consultation and supervision in a community mental health setting. Knowledge of integrated mental health and substance abuse assessment and treatment, motivational interviewing techniques, and stage-wise treatment. Knowledge of the principles and practices of harm reduction. Bilingual: fluent in Spanish and English

Job Description JOB SUMMARY: The Clinical Specialist is a mental health professional who reports directly to the Division VP. This position is primarily clinical and consultative in nature and provides services to all supported housing programs (both single- and scatter site) throughout the cluster. While the Clinical Specialist does not carry formal supervisory or operational responsibilities, the VP may deputize him/her to delegate and monitor certain tasks and responsibilities to staff at the Program Director level and below in relevant Supported Housing (SH) programs. ESSENTIAL JOB FUNCTIONS: • Assists Program Directors and case management staff to provide quality clinical and crisis management services across the supported housing system, primarily through consultation and training., • Provides consultation to staff on challenging clinical cases, such as those involving high-risk consumers, (i.e., those with co-morbid medical conditions, those identified as at risk psychiatrically) or individuals who present compliance issues or added complexity due to factors such as AOT/forensic status. Maintains a “caseload” of said consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff., • Organizes and facilitates internal case conferences as needed, working with staff to design and implement person - centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine disposition of cases., • Attends external case conferences on behalf of the Cluster; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc., • Responsible for conducting risk assessments in supported housing, ensuring that assessments are completed as directed, informing the necessary staff such as Program Director, VP, etc- about status of high-risk consumers, and managing appropriate follow-through by staff., • Provides staff training as needed (for example, independent living skills training, and wellness activities) and co-facilitates groups- if needed- as a teaching method., • Oversees the clinical quality and integrity of service planning and utilization review in relevant programs. Provides staff training in these areas., • Participate actively in the Clinical-High Risk Meetings. Attends all meetings regarding supported housing aspects., • Participate in the process of determining readiness for transition to supported housing, including helping staff to identify- and address- skills training needs., • Responsible for participating in discharge planning and case conference meetings., • Responsible to conduct intakes for new admission, assessment of ADLs, etc., • Review documentation such as Support Plan, progress notes, risk assessment, etc., • Perform administrative and operational task as assigned, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders, • Knowledge of group behavior and dynamics, and societal trends and influence, cultures, their history, migrations, ethnicity, religion and other cultural dimensions of target recipients, • Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques., • Knowledge of laws, legal codes, regulations agency policies, etc., that govern the work of the program, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards MSW, MHC, or Master in Psychology plus a minimum of one year of experience providing direct services to individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse), and at least one year of experience providing clinical supervision or consultation. PREFERRED EDUCATION AND/OR EXPERIENCE: LMSW Social Worker or LMHC, experience in providing case management services to individuals with mental illness and substance as defined above. Licensure preferred but not required. Also, bilingual speaker- in Spanish preferred but not required. #ICLRN

Job Description As a Verification Specialist, you will tackle a wide variety of interesting challenges, and uncover key insights that will drive positive outcomes for our patients. Manhattan Restorative Health Sciences (MRHS) is New York’s leading group of award-winning medical centers specializing in advanced `body and mind’ treatment plans and the development of related clinical research. MHRS employs a range of nationally renowned physicians and specialists to perform minimally-invasive procedures for our patients, including Pain Management, Advanced Interventional Treatments, Regenerative Medicine, and Integrative Wellness Therapies. We focus on the complex interplay between mental and physical symptoms, developing innovative treatment plans that promote longevity and offer our patients superior restorative health outcomes. Responsibilities: ● Verification and pre-authorization of major medical insurances, workman's comp, and no-fault cases. ● Obtains proper insurance information, insurance cards, and identification. ● Update folders and patients charts with detailed and accurate information including In and Out of Network coverage. ● Practices confidentiality and privacy protocols in accordance with Office policies and HIPAA requirements. ● Coordinates with authorization and billing departments to ensure accuracy and efficiency with all related processes. ● Can identify all appointments and procedures for assigned departments that require authorization by monitoring the schedules, system reports, and dashboards. ● Can identify the referral and authorization requirements of the patients' insurance plans by using various on-line resources according to department workflows. ● Can verify insurance eligibility and benefits, and updates the patient's insurance information as necessary. ● Can complete referrals and prior authorizations in a timely manner according to department guidelines and workflows. ● Can ensure that appropriate and accurate information is entered into the patient account. ● Can respond timely and collaborates effectively with the Reimbursement Department teams to limit denials and ensure proper reimbursement. ● Can collaborate with team members to meet department deadlines and benchmarks. Requirements: ● 2+ years experience with medical verifications and authorizations ● Knowledge of insurance carrier guidelines, clinical policies, and state guidelines pertaining to referrals and prior authorization. ● Workman's comp, no-fault, and major medical insurance experience required. ● Demonstrate complete system knowledge, ability to run reports document and manage referrals and authorizations, move correspondence, resolve eligibility and authorization hold, and other system tasks within the user's security access. ● Demonstrate the ability to request, prepare, and recognize the documentation required to support the medical necessity for the service being authorized. ● Demonstrate the ability to use the electronic tools and systems available to organize and process the daily work. ● Possess excellent interpersonal skills, outgoing and personable. ● Ability to thrive in a fast-paced environment. ● Excellent written and verbal communication skills. ● Methodical and detail-oriented ● Possess pleasant and personable telephone demeanor. ● Well-spoken and written English. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, national origin, race, color, religion, disability or protected veteran status, or any other legally protected basis, in accordance with applicable laws. For more information, visit MRHSclinics.com Company DescriptionOur team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a PROS Advisor. The PROS Advisor is responsible for designing and delivering psychiatric rehabilitation curriculum to adults with mental health conditions enrolled in MHANC’s Personalized Recovery Oriented Services (PROS) Program. This role supports individuals in achieving personal recovery goals, promoting healthier, more fulfilling lives in alignment with their cultural values and beliefs. The PROS Advisor will provide group work and individual sessions to members in the PROS Program. Essential Duties & Responsibilities: • Develop and implement recovery-focused curriculum tailored to the needs of adults with mental illness., • Facilitate both group and individual sessions, ensuring adherence to program and agency standards., • Conduct intake assessments and serve as a backup to the Intake coordinator as needed., • Provide mobile services within the community when required., • Participate in the admission and discharge processes of program members., • Collaborate with members and their chosen supports to develop individualized recovery plans., • Create structured learning environments that support goal achievement., • Ensure implementation of program philosophy, goals, and objectives in accordance with agency policies., • Maintain accurate and timely documentation, including IRP plans, progress notes, contact logs, medication reviews, and other required assessments., • Contribute to the agency’s Quality Improvement initiatives., • Attend staff meetings and actively engage in team collaboration., • Foster positive working relationships with staff to ensure coordinated and effective service delivery., • Identify service gaps and contribute to continuous improvement efforts., • Participate in safety drills and emergency preparedness activities., • Perform additional duties as assigned by the PROS Clinical Director., • Maintain professional development through ongoing training and education relevant to the mental health field., • Other duties as assignedRequirements: Education & Experience: • Minimum requirement: High School Diploma with a minimum 3 years of experience working with individuals living with mental illness. Bachelor’s degree Preferred., • (Or) Certified Peer Specialist., • Valid NYS Driver’s License., • Must have working knowledge of MS Office, Basic Internet, EMR MHANC offers an extensive benefits package to full-time employees, which includes: • Medical, • Dental, • Vision, • Health Savings Account, • Flexible Spending Account, • 403(b) Retirement Plan, • Life Insurance, • Paid Time Off, • Paid Sick & Safe Leave, • Long Term Disability, • Short Term Disability, • Paid Holidays, • Employee Assistance Program, • Pre-Tax Commuter Benefit

Job DescriptionDescription: About the company Shengsheng Supply Chain Management is an international logistics company that provides professional and integrated solutions for global time and temperature-sensitive cargo transportation. Professionally serving the life science, biotechnology and pharmaceutical research industries, supporting the international end-to-end transportation of clinical trial products, samples, commercial drugs, and biological and IVD reagents worldwide. The scope of services ranges from cold chain transportation, warehousing to customs clearance. At the same time, the technology in cold chain packaging has also been certified by most organizations around the world, and has been praised by thousands of partners and customers. About the job We are looking for a Logistics Associate to join our growing team in New York. This role will work closely with the logistics associates, driver, and station manager. Responsibilities: • Collection/Delivery - Operates all assigned vehicles, single, tandem, or multi axle configurations, forklifts, etc. in accordance with established safety standards, proper vehicle operation techniques and specified time schedules. Acts as the face of Shengsheng for all shipment collections and deliveries and ensures that customer interactions are handled in a pro-active and professional manner at all times., • Packing - Prepares and packages of all specialist packaging and temperature controlled consignments of various temperature zones ensuring all mandatory procedures are adhered to. Re-packs and/or re-ice shipments where necessary and ensuring all mandatory procedures are adhered to., • Documentation - Ensures the correct documentation such as airway bill, delivery slips, and invoices are accurately completed and processed with the shipment. Be aware of the regulations covering the transportation, labelling and packaging of dangerous/hazardous substances and observe and comply with these regulations at all times. Completes necessary paperwork, including accurate logbooks, records of cargo and any other assigned record-keeping duties on a daily basis., • Loading/Unloading - Loads and unloads containers, pallets, or materials and products, safely on trucks, trailers, or railcars by hand or by forklift truck. When loading, ensures loads are evenly balanced and distributed from the front of the trailer to the back and from side to side, as well checks axle weights and loads them in accordance with the DOT regulations., • Warehouse - Performs all necessary duties to maintain a clean, tidy and safe warehouse, ensuring all materials are stored in the designated areas. Reports any shortfalls of packaging stock, to the appropriate person, to ensure minimal stock levels are always maintained. Ensures refridges, freezers and incubator/oven temperatures are checked and remain within prescribed parameters and maintain accurate records thereof. Requirements: Must-Have • GED degree, • Must hold a full, clean driving license, • Must have commercial van/truck driving experience, • Pharmaceutical delivery experience, • TSA Qualified, • Proven ability to work well under time pressure, • Demonstrates a passion for customer service, • Ability to check and maintain accurate documentation

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM