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Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES—and this role brings that mindset to how we price the care delivered across our hospitals. As VEG grows, our pricing needs to remain accurate, thoughtful, and reliable across an increasingly large network of hospitals, markets, services, and order codes. As Manager, Pricing, you'll lead our recurring pricing work across the hospital network—from the annual pricing review and pricing for new hospital openings to maintaining the accuracy of our order-code catalog, monitoring performance, and helping hospital leaders solve pricing questions when something does not look right. Getting the number right is only part of the job. You'll need to recognize when something is technically correct but does not make sense in practice, determine whether an issue is actually pricing or something upstream or downstream of it, understand the consequences of a change, and bring the right partners together to get to the right answer. You'll work closely with Finance, Clinical Procurement, Medical Quality, Technology, and hospital leaders to keep pricing accurate and usable as VEG grows. WHAT YOU'LL DO • Own VEG's Annual Pricing Cycle: Run the annual pricing review from analysis through implementation, applying VEG's established approach, understanding the financial impact of proposed changes, aligning the right partners, and ensuring approved pricing lands accurately and on time., • Set New Hospitals Up for Day-One Success: Establish pricing for new hospital openings using VEG's pricing framework, relevant market context, and competitive information so every hospital opens with complete, thoughtful, and accurate pricing., • Protect the Integrity of the Pricing Catalog: Own pricing across the order-code catalog, including changes, additions, retirements, mappings, and QA, working across Clinical Procurement, Medical Quality, Technology, and other partners when dependencies need to be resolved., • Be the Pricing Resource for Our Hospitals: Help hospital leaders work through pricing and charging questions, diagnose what is actually driving the issue, and give teams a clear answer and path forward., • Know When Something Needs to Change: Monitor the impact of pricing decisions, investigate anomalies and exceptions, use targeted market research when more context is needed, and make tactical adjustments when the evidence supports them., • Keep the Function Reliable as VEG Grows: Strengthen controls and recurring workflows, oversee and QA supporting work, and partner with Technology and others to reduce unnecessary manual work while maintaining accuracy. WHAT YOU NEED • Bachelor's degree in Business, Finance, Economics, or related field, • 4-7 years of relevant experience in pricing operations, finance, or a highly analytical function, with experience in tactical pricing and execution preferred., • Strong proficiency in data analysis and execution tools, including Excel (required), • Experience in the veterinary industry is a strong plus, but not required, • Detail-oriented with a high level of accuracy and a strong focus on process and execution., • Excellent communication and interpersonal skills with the ability to clearly convey pricing concepts and guidelines to diverse stakeholders. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($100,000 - $150,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB We're looking for an experienced and self-motivated Product Manager for a new product squad focused on customer experience initiatives. Our product and engineering efforts until now have been largely focused on internal clinical tooling, building the software that our doctors and nurses use every day to treat patients, save lives, and run our core business. Now, we're ready to bring that same technology investment and intention to our customer experience. You will help define, shape and build brand new software and experiences that directly engage with our 1 million (and growing) customers per year. Your work will help drive the amazing VEG customer experience, creating new touchpoints that deepen relationships, support pet owners in meaningful moments, and amplify the care and connection that has defined VEG's success for over 10 years. WHAT YOU'LL DO • Drive discovery through customer interviews, usage data, and support insights, validating problems and solutions before committing engineering resources., • Partner with veterinarians, nurses, and hospital staff to understand clinical workflows, ensuring that new customer experience initiatives don't interfere with hospital operations., • Work closely with VQ stakeholders to build business cases and quarterly roadmaps that clearly communicate prioritization tradeoffs to the business., • Build strong relationships across Marketing, Creative, Customer Experience, Customer Research, Data, Growth, Operations, and VQ leadership to align product decisions with VEG strategic priorities., • Work closely with marketing, brand, and creative teams to ensure customer facing initiatives represent and embrace our unique brand identity., • Define go to market strategies for new products, working closely with our marketing teams to align on customer facing strategy, messaging, and positioning., • Define and monitor key KPIs that track the success of new initiatives and products., • Collaborate with operational and technical support teams to ensure new features and products land well in real hospital environments., • Write clear product specs, user stories, and acceptance criteria that define the key requirements for new features., • Collaborate closely with design and engineering through the entire research, design, development, and launch lifecycle of new features and products., • Participate in key sprint ceremonies to guide and support the product team in the execution of the roadmap. WHAT YOU NEED • Strong product management craft, with experience taking products from discovery through launch, adoption, measurement, and iteration., • Experience setting product strategy, building roadmaps, communicating tradeoffs, and connecting product decisions to customer, business, and operational outcomes., • Experience grounding product decisions in data, using quantitative insights, user research, and stakeholder context to measure impact and make thoughtful tradeoffs., • A track record of building trust with Product Development partners (Engineering, Design, Data) and cross-functional stakeholders., • Experience building 0->1 B2C products with thoughtful marketing and go to market strategies, • Strong empathy for users, customers, and operators, especially in complex, workflow-heavy environments where product changes need to be thoughtfully delivered., • Practical fluency with modern AI product opportunities, including LLMs and RAG, and the judgment to identify where AI can create real value without chasing hype,, • Experience with clinical products (veterinary / human healthcare) is a plus. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation including ($180,000 - $220,000) base salary + bonus + benefits., • Comprehensive health and wellness benefits, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days - however you need it!, • Generous referral rewards, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB We're looking for an experienced and self-motivated Product Manager for our proprietary clinical software - a practice management system (PIMS), we've lovingly named "DogByte". In this role, you'll turn the needs of our hospitals, VEGgies, and patients into a clear product strategy and actionable roadmap. You will partner closely with Engineering, Design, Data, IT, Clinical, and Field Operations to build the product that our doctors, nurses, and hospital staff use every day to treat patients, save lives, and run our core business. You'll function as the senior PM on a product team focused on bridging the gap between key corporate initiatives and the needs of our frontline VEGgies everyday. Your work will help raise the standard of care, unlock efficiency in our hospitals, and make the VEG Experience even stronger for the people and pets who need us most. WHAT YOU'LL DO • Partner with veterinarians, nurses, and hospital staff to understand clinical workflows, translating their day-to-day pain points into clear product requirements., • Work with VQ stakeholders to build quarterly and yearly roadmaps that clearly communicate prioritization tradeoffs to the business., • Build strong relationships across Clinical, Field Operations, Customer Experience, Data, Growth, and VQ leadership to align product decisions with VEG strategic priorities., • Define and monitor key KPI that track the success of new initiatives and DogByte overall., • Collaborate with clinical and technical support teams to ensure new features land well in real hospital environments., • Write clear product specs, user stories, and acceptance criteria that define the key requirements for new features., • Collaborate closely with design and engineering through the entire research, design, development, and launch lifecycle of new features., • Drive discovery through customer interviews, usage data, and support insights, validating problems and solutions before committing engineering resources., • Participate in key sprint ceremonies to guide and support the product team in the execution of the roadmap. WHAT YOU NEED • Strong product management craft, with experience taking products from discovery through launch, adoption, measurement, and iteration., • Experience setting product strategy, building roadmaps, communicating tradeoffs, and connecting product decisions to customer, business, and operational outcomes., • Experience grounding product decisions in data, using quantitative insights, user research, and stakeholder context to measure impact and make thoughtful tradeoffs., • A track record of building trust with Product Development partners (Engineering, Design, Data) and cross-functional stakeholders., • Strong empathy for frontline users, customers, and operators, especially in complex, workflow-heavy environments where product changes need to be thoughtfully delivered for smooth adoption., • Practical fluency with modern AI product opportunities, including LLMs and RAG, and the judgment to identify where AI can create real value without chasing hype,, • Experience with clinical products (veterinary / human healthcare) and clinical stakeholders is a major plus. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including $180,000 - $220,000 base salary + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Shift Lead (internally called Practice Coordinator) to join us in White Plains, NY on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical in Mamaroneck, NY, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 - $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in-person with our team and patients at our office in White Plains, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us Virgo Health works for pharmaceutical, biotech, and device companies to inform and educate healthcare professionals about the latest developments in clinical research and therapeutic approaches. We leverage our meetings, digital, and interactive expertise to understand what’s easy and relevant for healthcare professionals to engage with. We tailor our content and design it to offer choice and active participation. Real, relevant, and human. Job Overview The VP Director is the main point of contact for the client and is responsible for identifying and pursuing business opportunities, both new and organic. The VP will be expected to lead tactical brainstorming, in partnership with Virgo leadership, and create a yearly peer-to-peer (P2P) tactical proposal for the account(s) they oversee. The VP is also responsible for mentoring and training junior team members, overseeing the team’s capacity, and setting clear expectations on job roles and responsibilities. The VP will also create and maintain strong relationships with inter-agency departments, ie, scientific, editorial, and creative, to effectively work together to ideate and execute solutions that meet the client’s objectives. The VP is ultimately accountable for all deliverables they oversee, including financial forecasting/management, and must ensure they work effectively with all Virgo team members to deliver creative, engaging P2P solutions within the agreed upon timeline. As part of the health education management team, the VP will be seen as an ambassador for Virgo, building respect and support both internally and externally. They will be expected to have the ability to think “big picture” in the development of long-term strategic plans, to drive client business and further establish Virgo as a premier healthcare agency. Core Responsibilities VP Account Direction • Oversee designated accounts while appropriately directing account team activity, • Provide direction, inspiration, and strategic counsel where necessary, • Set performance targets with the client, • Monitor progress on account against targets and make necessary changes to activity to achieve them, • Evaluate success of projects and overall programs, • Take accountability for the profitable management of accounts and team budgets, • Identify organic growth opportunities and drive new business growth, • Ensure all written communication across the agency is produced within Virgo house style format and quality, • Accurately input hours worked into timesheets on SAP People Management • Clearly set expectations and standards and manage team members to achieve their potential, • Delegate work fairly and consistently across the team, • Create a supportive learning culture and coach and mentor others, • Flex tone/style and delivery to better connect and get the best from others, • Effectively manage and balance client demands with the team’s resources and capability, • Recognize and celebrate success both individually and as team, • Assist with recruitment and induction of new team members, • Conduct regular appraisal/performance reviews and ensure team has challenging and aspirational PDPs, • Assist with talent management and team success planning Business Management • Demonstrate an understanding of the overall business strategy and translate this into day-to-day operations, • Assist with the development and delivery of an element of the divisional business plan, • Actively contribute and participate in divisional management team meetings, • Provide financial oversite, including drafting work orders, reviewing timesheets for all jobs under your purview, and budget management Medical Education • Cultivate working relationships with KOLs for Virgo, • Continue to give shape, coherence, and direction to all written materials, ensuring they meet strategic needs and overseeing quality control for all written materials Client Service • Contribute to client strategy and thinking, • Demonstrate the ability to consult at the highest levels of the client’s organization and be recognized as a member of the senior team, • Demonstrate an understanding of the wider marketing mix and be able to provide senior client counsel, • Take responsibility for client satisfaction, retention, and development, • Achieve client buy in and support for program activity, or changes of direction if necessary, • Maintain regular contact with client regarding account direction and resourcing, • Proactively challenge clients where necessary, • Ensure an annual external strategic review of client accounts is executed and client action plans developed, • Chair/facilitate external meetings when necessary, • Proactively identify opportunities for organic growth Industry Awareness • Use understanding of the industry landscape and broader health environment, applying growing knowledge toward the implementation and development of client and new business programs, • Build an in-depth knowledge of the pharmaceutical industry, Virgo, and client environment, • Keep updated on new developments within the med ed industry and other med agency activity, • Keep updated on all relevant industry guidelines, such as PhRMA, and other regulatory bodies that have an impact on client business, • Build expert knowledge within client-specific disease areas, keeping up to date with clinical data, market research, policy, and trends, • Keep updated on client SOPs Leadership • Inspire others and motivate them to achieve their goals, as well as Virgo’s goals, • Recognize the value and develop the potential in others today and for the future, • Demonstrate “we not I” by collaborating across the agency, • Take accountability when making mistakes and doesn’t hide in a crisis, • Look to build opportunities externally to raise Virgo’s presence, eg, networking events, etc New Business • Proactively identify new business opportunities, while also seeking out opportunities for organic growth with existing clients, • Assist with new business leads and the development of pitch documentation and presentations Experience/Skills Required • Excellent people management skills and leadership skills, • Excellent verbal and written communication skills, • Excellent project and time management skills, • Ability to multitask and work under pressure, • Ability to use own initiative, • Financial management skills Level of Experience • 10+ years of experience as senior account management or account director within a medical education agency Qualification • Science degree in a science discipline Virgo Characteristics • Team player, • Passionate commitment, • Open communication, • Self-development, • Creatively curious, • Embraces change Key Performance Indicators • Client feedback, • Client retention, • Development of direct reports, • Annual performance objectives and performance appraisal

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us in White Plains, NY on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical in Mamaroneck, NY, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 - $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in-person with our team and patients at our office in White Plains, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

ut Us Virgo Health works for pharmaceutical, biotech, and device companies to inform and educate healthcare professionals about the latest developments in clinical research and therapeutic approaches. We leverage our meetings, digital, and interactive expertise to understand what’s easy and relevant for healthcare professionals to engage with. We tailor our content and design it to offer choice and active participation. Real, relevant, and human. Job Overview The SVP is the main point of contact for the client and is responsible for identifying and pursuing business opportunities, both new and organic. The SVP will be expected to lead tactical brainstorming, in partnership with Virgo leadership, and create a yearly peer-to-peer (P2P) tactical proposal for the account(s) they oversee. The SVP is also responsible for mentoring and training junior team members, overseeing the team’s capacity, and setting clear expectations on job roles and responsibilities. The SVP will also create and maintain strong relationships with inter-agency departments, ie, scientific, editorial, and creative, to effectively work together to ideate and execute solutions that meet the client’s objectives. The SVP is ultimately accountable for all deliverables they oversee, including financial forecasting/management, and must ensure they work effectively with all Virgo team members to deliver creative, engaging P2P solutions within the agreed upon timeline. As part of the health education management team, the SVP will be seen as an ambassador for Virgo, building respect and support both internally and externally. They will be expected to have the ability to think “big picture” in the development of long-term strategic plans, to drive client business and further establish Virgo as a premier healthcare agency. Core Responsibilities Account Direction • Oversee designated accounts while appropriately directing account team activity, • Provide direction, inspiration, and strategic counsel where necessary, • Set performance targets with the client, • Monitor progress on account against targets and make necessary changes to activity to achieve them, • Evaluate success of projects and overall programs, • Take accountability for the profitable management of accounts and team budgets, • Identify organic growth opportunities and drive new business growth, • Ensure all written communication across the agency is produced within Virgo house style format and quality, • Accurately input hours worked into timesheets on SAP People Management • Clearly set expectations and standards and manage team members to achieve their potential, • Delegate work fairly and consistently across the team, • Create a supportive learning culture and coach and mentor others, • Flex tone/style and delivery to better connect and get the best from others, • Effectively manage and balance client demands with the team’s resources and capability, • Recognize and celebrate success both individually and as team, • Assist with recruitment and induction of new team members, • Conduct regular appraisal/performance reviews and ensure team has challenging and aspirational PDPs, • Assist with talent management and team success planning Business Management • Demonstrate an understanding of the overall business strategy and translate this into day-to-day operations, • Assist with the development and delivery of an element of the divisional business plan, • Actively contribute and participate in divisional management team meetings, • Provide financial oversite, including drafting work orders, reviewing timesheets for all jobs under your purview, and budget management Medical Education • Cultivate working relationships with KOLs for Virgo, • Continue to give shape, coherence, and direction to all written materials, ensuring they meet strategic needs and overseeing quality control for all written materials Client Service • Contribute to client strategy and thinking, • Demonstrate the ability to consult at the highest levels of the client’s organization and be recognized as a member of the senior team, • Demonstrate an understanding of the wider marketing mix and be able to provide senior client counsel, • Take responsibility for client satisfaction, retention, and development, • Achieve client buy in and support for program activity, or changes of direction if necessary, • Maintain regular contact with client regarding account direction and resourcing, • Proactively challenge clients where necessary, • Ensure an annual external strategic review of client accounts is executed and client action plans developed, • Chair/facilitate external meetings when necessary, • Proactively identify opportunities for organic growth Industry Awareness • Use understanding of the industry landscape and broader health environment, applying growing knowledge toward the implementation and development of client and new business programs, • Build an in-depth knowledge of the pharmaceutical industry, Virgo, and client environment, • Keep updated on new developments within the med ed industry and other med agency activity, • Keep updated on all relevant industry guidelines, such as PhRMA, and other regulatory bodies that have an impact on client business, • Build expert knowledge within client-specific disease areas, keeping up to date with clinical data, market research, policy, and trends, • Keep updated on client SOPs Leadership • Inspire others and motivate them to achieve their goals, as well as Virgo’s goals, • Recognize the value and develop the potential in others today and for the future, • Demonstrate “we not I” by collaborating across the agency, • Take accountability when making mistakes and doesn’t hide in a crisis, • Look to build opportunities externally to raise Virgo’s presence, eg, networking events, etc New Business • Proactively identify new business opportunities, while also seeking out opportunities for organic growth with existing clients, • Assist with new business leads and the development of pitch documentation and presentations Experience/Skills Required • Excellent people management skills and leadership skills, • Excellent verbal and written communication skills, • Excellent project and time management skills, • Ability to multitask and work under pressure, • Ability to use own initiative, • Financial management skills Level of Experience • 12+ years of experience as senior account management or account director within a medical education agency Qualification • Science degree in a science discipline Virgo Characteristics • Team player, • Passionate commitment, • Open communication, • Self-development, • Creatively curious, • Embraces change Key Performance Indicators • Client feedback, • Client retention, • Development of direct reports, • Annual performance objectives and performance appraisal

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Oncology Sales Specialist is responsible for meeting/exceeding sales goals through promoting Oncology therapeutic products within an assigned territory in a compliant and appropriate manner. The Oncology Sales Specialist represents and promotes assigned brand(s) in the IV and oral markets with approved indications, helping targeted customers, such as Medical Oncologists, Hematologists, Endocrinologists, and nurses, etc. learn about the efficacy and safety of Eisai's product(s) consistent with FDA approved label. Works with office management to provide various informational resources, such as product data, and builds appropriate relationships with key personnel. Understands managed markets to understand product access and partners with appropriate reimbursement/market access partners. Key job activities include territory and market analysis, strategic business planning, self-driven execution of plans, meeting with key stakeholders, adapting quickly to internal/external changes in business and proactively driving local solutions. Collaborates appropriately with internal cross functional partners including but not limited to Associate Director Regional Marketing, Oncology Field Reimbursement Managers, and other specialty roles to facilitate aligned, coordinated efforts with Customers in a compliant manner. Responsibilities: • Responsible for meeting/exceeding Oncology sales goals for an assigned territory by promoting Oncology therapeutic products in a compliant and appropriate manner., • Collaborate with leaders and relevant cross-functional teams to develop and implement territory business strategies and drive pull-through sales within Integrated Delivery Networks., • Conduct ongoing territory and market analysis to monitor customer needs and preferences, and local market dynamics and trends., • Identify, build relationships with, and influence prescribers and decision-makers through understanding of issues and opportunities in territory., • Deliver clinical, efficacy, and safety messaging and information about product access / safe administration to relevant customer stakeholders in a compliant way., • Monitor operating costs and compliance with territory budget., • Seek out mentorship to learn and build key sales skills. Qualifications: • Specialist- Oncology: Bachelor's degree with minimum 2+ years of relevant experience in specialty sales experience in device sales or related therapeutic area (Oncology sales experience preferred)., • Experience in hospital and large account sales, and documented history of successful sales performance in a competitive environment preferred., • Experience working with relevant customer business, disease state, product prescribing information, approved promotional clinical trials, patient access to medication, and regulatory/compliance guidelines preferred., • Experience with account planning and management preferred., • Experience working with key laws and regulations impacting the pharmaceutical industry (e.g., PhRMA Code; Federal Food, Drug, Cosmetic Act; Anti-Kickback Statute; False Claims Act, OIG/DOJ Guidance; Foreign Corrupt Practices Act; and federal and state transparency and disclosure laws) preferred., • Demonstrated skills at building and maintaining professional relationships with key customers and others in the customer influence network, preferred., • Experience in business analytics to understand and analyze business and market drivers, preferred., • Sr. Specialist- Oncology: Minimum 3+ years of relevant experience in specialty sales experience in device sales or related therapeutic area (Oncology sales experience highly preferred)., • Proven track record in successfully managing/overseeing sales portfolio within territory., • Demonstrated success in planning/revising tactics within territory to align with external trends, market opportunities, and competitor landscape., • Proven performance as a Specialist and fulfillment of defined promotion criteria. As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department. Skills: Clinical Acumen (Oncology), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management Eisai Salary Transparency Language: The annual base salary range for the Oncology Sales Specialist- S2 - (White Plains, NY) is from: $135,840-$178,300 Under current guidelines, this position is eligible to participate in: Eisai Inc. Sales Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.

A leading healthcare-focused investment firm is looking to add a Long-Biased Equity Analyst or Associate to its investment team, with a focus on Therapeutics / Oncology. The Role • Conduct deep fundamental research across healthcare, with a focus on therapeutics and oncology, • Develop differentiated investment ideas and build high-conviction views on companies, • Take meaningful ownership of a defined set of names and develop deep expertise across the space, • Analyze clinical, commercial, financial and industry developments and translate them into investment decisions, • Monitor companies closely and stay ahead of key developments, catalysts and risks, • Participate in both public-market research and private-company diligence, • Work collaboratively across the investment team while maintaining significant autonomy around coverage Ideal Background • 3-7 years of relevant experience, • Healthcare / Therapeutics equity research experience, ideally with Oncology, • Experience across Immunology, Rare Disease, Diagnostics or Early-Commercial Therapeutics also highly relevant, • Strong preference for top-tier equity research or high-quality fundamental buy-side experience, • Strong fundamental investment mindset with a long-term, long-biased orientation, • Able to understand complex scientific information and translate it into clear investment conclusions, • Exceptional curiosity, analytical ability and information-processing skills What They’re Looking For This is a high-conviction, concentrated investment environment where depth of research and quality of thinking matter more than trading around short-term movements. The ideal candidate is intellectually curious, highly collaborative and comfortable challenging ideas. You should be able to absorb significant amounts of scientific and financial information, identify what truly matters and turn that into a clear investment view. A strong technical foundation is important, but so is independent thinking - someone who knows the fundamentals of equity research but can think creatively and adapt when the situation calls for it.

Job Description Position: Nurse Practitioner/Physician Assistant Company: Medi-Weightloss of (Clinic Name) About Us: Are you a passionate healthcare professional who values healthy living, quality of life, and work-life balance? Medi-Weightloss is thrilled to invite an exceptional Nurse Practitioner or Physician Assistant to join our dynamic team in a full-time/ Part-Time/ PRN role, serving our ( ) location. This is a unique opportunity to provide top-tier medical care while enjoying the vibrancy of two diverse communities. If you're committed to excellence and compassionate patient care, we encourage you to apply. Clinical Responsibilities: • Obtain and review patient's medical and psychosocial history information relevant to patient care., • Conduct physical examinations according to company guidelines., • Order and review laboratory studies and diagnostic procedures, including ECGs., • Deliver Preventive Medicine Counseling, Program counseling, and Product and Supplement Education., • Adhere to prescription guidelines as per the collaborative agreement with the supervising physician., • Maintain required documentation for patient care and medication management in the EMR according to company standards., • Review patient progress and manage patient care accordingly., • Facilitate referrals to other healthcare professionals and medical facilities as necessary., • Conduct follow-up calls to patients to discuss progress and address concerns General Responsibilities: • Weekly review of Weight Tracker Report, Slipping Report, and assigned KPIs to provide clinical oversight and mentor clinical staff., • Serve as the company liaison for medical and clinical affairs at the locations., • Participate in ongoing training initiatives and serve as the in-house trainer for medical staff., • Seek opportunities to improve franchise clinical operations' efficiency, effectiveness, and capacity., • Develop strategic recommendations to support patient experience improvement initiatives., • Program Development – Participate in the launch of test pilots for new programs, services, and products., • Demonstrate strong project management skills and effectively develop and monitor project work plans. We Offer: • Competitive Salary/Benefit Package, • Paid Insurance Credentialing!, • PTO for Part-Time status., • Paid Holidays, • Professional Development Reimbursement!, • No on-call requirements and flexible hours, • Great work-life balance, • Employee discounts on products, supplements & injections!, • IV Certification Who We Are:Medi-Weightloss® prides itself on its evidence-based approach to treatment through clinical research. We address the unique needs of patients affected by excess weight and obesity, recognizing obesity as a disease that requires a range of medical interventions. Our individualized treatment is supported by clinical research and translational science. License/Certification: • DEA Certification (Preferred), • Certified Nurse Practitioner (Required), • Physician Assistant License (Required) Salary: [Competitive, Commensurate with Experience]

Job DescriptionOverview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Patient Care Technician (PCT) provides care to patients with end-stage renal disease, supporting clinical staff throughout the dialysis treatment process to deliver prescribed treatments. Our PCTs are an integral part of the interdisciplinary team in ensuring safe care and the highest quality outcomes for every patient. Schedule: Full-time, three 13.33-hour shifts, 6:00am-7:50pm; Sundays off; no overnight shifts Compensation: Pay range from $22.50-$25.34 per hour, depending on healthcare experience; experience preferred Benefits: • Paid 12-week training with preceptor, • Comprehensive medical, dental and vision benefits, • Life and long-term disability insurance provided at no additional expense to employee, • Paid time off (PTO) including holidays, • Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave, • Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent, • Education reimbursement, • Employee assistance program, • Wellness program, • Among othersResponsibilities What You Can Expect: • Actively participate in infection control, risk management and patient education activities, • Guide new patients through 120-day education plan, • Obtain and record patient vital signs and machine readings during treatment, • Role under RN supervision, • Set up and break down dialysis blood system for treatment, • Insert and remove patient access needles, • Monitor patients during dialysis, document changes and inform charge nurse of any concerns, • Calculate patient’s weight loss to reach dry weight, • Determine patient care priorities and organize work load accordingly, • Maintain professional working relationship, observing patient privacy and rights, • Maintain and track inventory, • Perform laboratory workQualifications Successful Candidates Bring: • Excellent communication skills, • Desire to collaborate with care teams, • Ability to problem solve Education/Training: • High school diploma or GED required, • Previous healthcare experience preferred, but not required, • CNA, EMT, medical assistant, CNT and/or phlebotomy skills desired, • DCI provides a 3-month comprehensive education program, including classroom group sessions and one-on-one skills training, • Dialysis experience preferred, job shadow opportunities available DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf; https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf. Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles

Job Description Job Summary Prior Authorization TeemaGroup Full-time In-Office | White Plains, NY, United States Overview: The Prior Authorization & Billing Specialist plays a critical role in ensuring timely access to mental health services by managing insurance authorizations, billing processes, and reimbursement workflows. This position serves as a key liaison between clinical teams, insurance payers, and patients, ensuring services are authorized, accurately billed, and compliant with regulatory and payer requirements. This role is ideal for a detail-oriented professional passionate about supporting behavioral health access through strong administrative and revenue cycle expertise. What you will be doing: Prior Authorization & Utilization Management Obtain and manage prior authorizations for outpatient and inpatient mental health services, including therapy, psychiatry, psychological testing, and intensive programs. Review clinical documentation to ensure medical necessity and payer compliance. Submit authorization requests to insurance companies via portals, phone, or electronic systems. Track authorization approvals, denials, expirations, and extensions; proactively follow up to prevent treatment delays. Communicate authorization status clearly with clinicians, scheduling staff, and leadership. Assist with peer-to-peer reviews and appeals when authorization is denied or partially approved. Billing & Revenue Cycle Support Submit accurate and timely claims for mental health services to commercial, Medicaid, and Medicare payers. Verify insurance eligibility, benefits, and coverage limitations prior to services. Review Explanation of Benefits (EOBs) and remittance advice for accuracy. Identify, research, and resolve claim denials, underpayments, and rejections. Post payments and adjustments accurately when applicable. Maintain compliance with CPT, ICD-10, and modifier guidelines specific to behavioral health billing. Administrative & Compliance Responsibilities Maintain accurate patient authorization and billing records within electronic health record (EHR) and billing systems. Ensure compliance with HIPAA, payer contracts, and internal policies. Collaborate with clinical, administrative, and finance teams to optimize workflows and reduce revenue leakage. Monitor payer requirements, policy changes, and authorization rules related to mental health services. Prepare reports related to authorization turnaround times, denial trends, and billing performance. Perform other related duties as assigned. What you must have: Education and Experience High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration or related field preferred. Minimum of 2 years of experience in prior authorization, utilization review, medical billing, or revenue cycle operations. Experience in mental health or behavioral health services strongly preferred. Knowledge, Skills, and Abilities Strong understanding of prior authorization processes and insurance requirements. Knowledge of behavioral health billing practices, CPT and ICD-10 coding, and payer guidelines. Excellent attention to detail and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills, including professional interaction with payers and clinical staff. Ability to work independently while collaborating effectively with a team. Proficiency with EHR systems, billing software, and Microsoft Office applications.

Job DescriptionOverview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for hospitalized patients facing acute kidney injury and chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment caring for dialysis patients in an acute care environment. The Dialysis Hospital Services Nurse (Acute RN) provides specialized dialysis, renal nursing care, and if contractually required, plasmapheresis treatments in our Westchester Medical Center acute hemodialysis unit. The Acute RN collaborates with hospital and outpatient care team members to ensure patients receive the safest care with the highest-quality outcomes. Schedule: Full-time, three 13.33-hour shifts, 6am-7:50pm. Some positions are on call 24/7, and rotating call may be required at some locations. Compensation: Pay range from $47.00-$51.77 per hour, depending on nursing and dialysis experience; experience preferred Benefits: • Up to 12 weeks paid training with preceptor, • Comprehensive medical, dental and vision benefits, • Life and long-term disability insurance provided at no additional expense to employee, • Paid time off (PTO) including holidays, • Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave, • Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent, • Education reimbursement, • Employee assistance program, • Wellness program, • Among othersResponsibilities What You Can Expect: • Prepare and monitor equipment used for intermittent or continuous dialysis and water treatment in the acute setting, including quality control checks, • Perform and document pre-, intra- and post-dialysis assessments, • Initiate, monitor and terminate dialysis treatments per established policies and procedures, • Dispense medication as ordered and document per policy and procedure in hospital medical record, • Administer blood and blood products per hospital policy and procedure, • Accurately receive, transcribe and implement written and verbal orders from physicians, • Access lab reports, interpret and report necessary information to nephrologist, • Provide renal education to patients and family members and document appropriately, • Serve as primary dialysis contact for nephrologists and hospital staff and liaison to outpatient dialysis center, • Adhere to DCI and hospital policies and procedures including proper completion of occurrence reports as necessary, • Additional tasks as necessaryQualifications Successful Candidates Bring: • Excellent communication skills, • Demonstrated clinical proficiency, • Desire to collaborate with care teams, • Ability to problem solve, • Customer service mindset in communicating with patients, team members and partner hospital Education/Training: • Current NY RN license required, • Six months’ dialysis and/or critical care nursing experience preferred, job shadow opportunities available, • Current CPR and BLS certifications DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf; https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf. Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles

Job DescriptionOverview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, weekends off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Dialysis Nurse Educator (RN) provides initial and ongoing professional training and education for facility staff for our Westchester facilities. Schedule: Fulltime, eight-hour days Monday through Friday, shifts are 8am-4pm, with evenings and weekends off, although may be adjusted to align with clinic’s operational hours. Compensation: Pay range from $107,120-$117,062 annually depending on nursing and dialysis experience Benefits: • New Educator Training Class (four days of professional education, virtual or in-person), • Comprehensive medical, dental and vision benefits, • Life and long-term disability insurance provided at no additional expense to employee, • Paid time off (PTO) including holidays, • Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave, • Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent, • Education reimbursement, • Employee assistance program, • Wellness program, • Among othersResponsibilities What You Can Expect: • Support and guidance from corporate clinical team, • Develop unit-specific policies and procedures with guidance from medical director and clinic manager, • Lead classroom theory training for patient care staff new to dialysis, • Verify new staff competencies before assigning additional independent tasks, • Oversee preceptor program and report progress, • Educate staff on new and existing clinic policies and procedures, • Provide instruction to patient care team to correct deficiencies identified during federal or state surveys, • Assign and monitor completion of new-hire and annual online education modules within established deadlines, • Administer annual competency testing of all patient care staff, and if needed, provide additional training to those not meeting requirements, • Audit medical records, infection control and regulatory compliance annually and develop a corrective plan for any deficiencies, • Monitor and track licensure and certifications for all disciplines, • Ensure any non-certified PCTs test for certification within 12 months of hire, • Coordinate or facilitate CPR certification classesQualifications Successful Candidates Bring: • Excellent communication and teaching skills, • Demonstrated clinical excellence, • Strong leadership skills, • Desire to collaborate with care teams and across disciplines, • Ability to problem solve Education/Training: • Accredited nursing degree required (BSN, AA, RN diploma), • Two years’ dialysis experience required, with six months’ experience as a charge nurse preferred, • Current NY Registered Nurse license, • Current CPR/AED certification DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf; https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf. Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles

Job DescriptionOverview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states, “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off, and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. A Dialysis Registered Nurse provides specialized nursing care at one of DCI’s in-center hemodialysis units as part of a patient care team. Our RNs are integral in ensuring safe care and the highest quality outcomes are prioritized for every patient. Schedule: Full-time, four 10-hour shifts, 6:00am-4:00pm; Sundays off; no overnight shifts Compensation: Pay ranges from $42.00-$48.50 per hour, depending on nursing and dialysis experience Benefits: • Paid 12-week training with preceptor, • Comprehensive medical, dental, and vision benefits, • Life and long-term disability insurance are provided at no additional expense to the employee, • Paid time off (PTO), including holidays, • Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave, • Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent, • Education reimbursement, • Employee assistance program, • Wellness program, • Among othersResponsibilities What You Can Expect: • Prepare dialysis machine, its alarms, and treatment supplies and ensure quality standards are met, • Perform hemodialysis treatments per facility policies and procedures, • Ongoing patient education, training and health coaching, • Monitor patients during dialysis, assessing and communicating changes with physician and families, • Administer and chart all prescribed medications, • Follow CDC/CMS infection control regulations, • Participate in patient care conferences, rounds and chart reviews, • Document required patient education efforts, • Facilitate continuity of care with local hospitals, • Assist in medication inventory maintenance, • Lead a small patient care team, • Contribute to onboarding new staff members as directed, • Additional tasks as requestedQualifications Successful Candidates Bring: • Excellent communication skills, • Demonstrated clinical excellence, • Desire to collaborate with care teams, • Ability to problem solve Education/Training: • Accredited nursing degree required, • Dialysis experience not required, job shadow opportunities available, • DCI provides 3-months of comprehensive training, including classroom group sessions and one-on-one skills training, • New graduates encouraged to apply DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf; https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf. Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles

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