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Looking for a strong DevOps mid-level engineer with at least 8 to 10 years of experience and a solid understanding of cloud technologies such as AWS and Azure. Core Java developer with DevOps exposure or vice Versa … it is a mid-level. Hands-on in Amazon AWS or Microsoft Azure.

Senior Cloud DevOps Engineer / SRE / Infrastructure Engineer. DevOps / SRE / Infrastructure roles. Familiarity with cloud providers (AWS, Azure, GCP) is a plus.

Job Title: Oracle HCM Cloud Technical Consultant. Technical Expertise: Strong background in Oracle HCM Cloud technical skills, including data loading, inbound and outbound integrations, extensions, report development (BIP, OTBI), extracts, fast formulas, approval workflows, and custom roles. More th

Chubb's Global Data Platform (GDP ) team manages multi cloud Data and Analytics capabilities and is responsible for cutting edge technlogies like SnowFlake, Synapse, Fabric, DataBricks, OpenAI, Informatica, Dataiku and Alteryx. Collaborate with Data Engineers, Data Scientist and Application develope

Cloud DevOps Engineer / SRE / Infrastructure Engineer. Manage virtualization infrastructure, primarily with. Implement infrastructure-as-code and configuration management best practices.

VMware-based virtual infrastructures. Cloud/DevOps/Infrastructure roles. Cloud DevOps Engineer / SRE / Infrastructure Engineer.

Job Description Skill: Java Developer Must Have Technical/Functional Skills: Enterprise Architecture Design, Microservices Architecture, API Design & Management, Cloud Platforms (AWS

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.Our u

Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate.We serve Fortune 500 companies across industries and are driving digital transformation with cu

Provide training and support to team members to ensure a thorough understanding of OIC integrations. Design and document RICEW (Reports, Interfaces, Conversions, Extensions, and Workflows) objects, and prepare the solution blueprint to guide project implementation. Provide technical guidance and men

AWS Certified Solutions Architect, AWS Certified Developer) are highly regarded. We are looking for a skilled AWS Engineer. In this role, you will be responsible for the design, implementation, and management of AWS cloud solutions to help our clients optimize their operations.

The Windows Server System Administrator must have excellent customer service skills and a desire to increase knowledge of cloud technology, virtualization, and networks for small-to-medium business solutions. The System Engineer candidate will work and support projects supporting Windows Server (AD,

Become Technical Consultant (m/f/d) at Retarus.Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale.We serve over 40% of the companies listed on the S&P Global 100, e.Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski.Privately owned and founde

This role will be heavily focused on infrastructure automation, enterprise-grade OpenShift deployments, and building API integrations to support scalable platform services. Manage and optimize virtualization infrastructure including. Monitor and troubleshoot issues across infrastructure and applicat

Job Description About us We’re validating an AI receptionist for veterinary clinics (answers calls and books directly into the clinic’s PIMS). This is a research role—not sales—booking 15-minute interviews with practice managers. We pay clinics $100 for their time. What you’ll do * Make 70–90 outbound calls/day to small-animal hospitals (US business hours). * Ask for the Practice Manager and book a 15-minute interview via our link. * Leave concise voicemail; send consented one-off SMS/email with the booking link. * Handle common objections (“busy,” “send info,” “we have a service,” “owner decides”). * Log spotless notes/dispositions in our tracker/CRM; hit daily/weekly targets. Must-haves * US-based with a clear, professional phone voice (quiet setup + headset). * Proven outbound experience: 70–120 cold dials/day + attended-meeting track record. * Basic vet ops fluency: PIMS = clinic calendar/records (AVImark, ezyVet, Provet Cloud, NaVetor—training provided). * Organized, coachable, reliable within ET/CT/PT blocks. Compensation (Independent Contractor, 1099) * Mobilization: $500 total — $250 at project start, $250 after the first 10 attended interviews (second $250 not owed if 10 attended isn’t reached). * Per-Attended Interview: $45 (paid weekly; attended, not just booked). * Weekly Accelerator: +$250 for any week with ≥15 attended. * Finish Bonus: +$500 when the project reaches 100 attended. * Cap / Stop Rule: Stop new bookings at 90 attended; honor already-scheduled; project ends at 100 attended. * NTE: Total project payments not to exceed $7,500 without prior written approval. * Proof of performance: Calendly attendance + OpenPhone logs + Data Axle tags/notes. * Payment cadence: Weekly (Fri) for prior Mon–Sun activity. Quotas & Gates * Daily: 70–90 dials, ≥8–12 manager connects, ≥4–6 bookings. * Weekly (after Week 1 ramp): ≥12–18 attended. * Gates: Week 1 ≥8 attended; Week 2 cumulative ≥20. Any week after Week 1 <12 attended, or cumulative >10 short of curve → company may terminate for convenience (pays earned amounts only). How to apply (required) * Link a 60–90s voice sample reading this opener: “Hi, I’m ____, Research Coordinator for PawPing. We’re interviewing veterinary practice managers about call volume and after-hours. Not a sales call—15 minutes, and we send a $100 thank-you (or donate to a local rescue). Does tomorrow 1:15 or 1:45 work?” * Share your last role’s average dials/day and attended/week. * List any PIMS/scheduling tools you’ve used. Equal Opportunity – We engage contractors from all backgrounds.

Job Description Metro Eye Care is a busy ophthalmology and optometry practice with 2 office locations. We are seeking hard-working and dedicated individuals to grow with our practice. Excellent patient service, a strong work ethic, and pride in your work will be important attributes, as you will be the face of the practice. Your daily routine will encompass many tasks that can include, but are not limited to the following: • Greet patients and verify all pertinent information including insurance and demographics., • Answer patient calls and direct patients to the proper department., • Schedule and/or reschedule patient appointments., • Collect patient payments, such as copays, surgical fees and refractions fees., • Communicating with insurance companies and patients to obtain patient referrals, authorizations and other information., • Previous experience in healthcare or other related fields, • Proficient on the computer as our EHR and Practice Management systems are cloud based., • Solid communication skills with patients, staff, and doctors., • Strong organizational skills, • Ability to thrive in a a fast-paced environment, • Flexibility in your schedule. Saturday hours are required.

Job DescriptionBenefits: • Employee discounts, • Opportunity for advancement, • Signing bonus, • Bonus based on performance, • Flexible schedule, • Weekly performance based pay bonus, • Career Growth Opportunities This 2,000 sq. ft. facility consists of a main cutting floor, backbar area and private rooms where we provide full service Hair and Nail procedures. Stylists with specialized skills such as highlighting, ombre, balayage, and other hair coloring techniques, Brazilian Keratin treatment, Japanese Straightening and the likes will capitalize from the weekly bonus pay scale, plus tips of course. Our location, right on Rt. 3, immediately off the 495 extension to the Lincoln Tunnel, with free 24 hour security monitored parking and a floral garden courtyard atrium storefront, provides tranquility before even entering the salon. We are certainly a safe and comfortable place for service providers who are upgrading their clientele to a new "hair headquarters." The location is rich in amenities that include eight 4 to 5 star rated hotels, a movie theater, retail, Jiu-jitsu school, GNC, amazing hidden restaurants, buffets and quite a bit more. The atrium is basically a small park where children play and locals and hotel guests can be seen walking their dogs and having lunch or an outdoor snack. "YOU MAKE YOUR OWN SCHEDULE" That's right, at Haircutter in the Meadow we have virtually no boss. We have common sense adult professionals, a salon philosophy and policies that appeal to our team's collective lifestyle and business preferences, 44 years in business. Haircutter in the Meadow is a superior alternative to the anti-social, humdrum, boring and expensive salon suite where: • The service provider is at the bottom of the revenue pyramid and contracted only to pay high rent, insurance, supplies and more., • The suite franchise in the middle, gets a lion share of your profit while hoping to survive the shifting trends of popularity. Most importantly, you will make it your goal to ensure that every customer leaves our salon feeling great about their new cut and happy with the services you provided, translating to and adding to our many 5 star Google reviews. Responsibilities • MAKE CUSTOMERS HAPPY., • Successful completion of a cosmetology school is required, • Proven experience as a stylist, hairdresser, or similar role is preferred, • In-depth knowledge of hair cutting techniques and best practices, • Skilled at hair coloring, straightening, and curling techniques is a bonus, • Familiar with a variety of treatment products, • Up-to-date with trends in fashion and beauty

Job Description Spine Medicine and Surgery of New Jersey Location: Paramus, NJ (Hybrid Remote) Must be able to come to NJ office in person This is a hybrid remote position, but the candidate must also be able to come into the Paramus, NJ office as required. Spine Medicine and Surgery of New Jersey is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we expand into New Jersey, we are seeking a positive, professional, and highly motivated Medical Assistant/Administrative Assistant to join our team. Position Overview: This part-time position plays a vital role in supporting both clinical and administrative operations at our Paramus office. The Medical Assistant/Administrative Assistant will ensure a seamless experience for patients, assist with clinical preparation, manage patient records, and support the front desk and practice operations. Schedule: Mondays, Wednesdays, and Thursdays Key Responsibilities: Clinical Support: * Greet patients and provide necessary paperwork for completion * Interview patients and document medical history in the EMR * Prepare patient records and confirm that radiology/lab results are available for physician review * Assist with authorizations for medications, radiology, and disability paperwork * Prepare and draw up injections for medical providers (no phlebotomy or EKG required) * Clean and prepare medical rooms between visits Administrative Support: * Organize and schedule patient appointments * Verify and update insurance documentation and patient demographics * Assist with insurance verification * Produce and distribute correspondence, forms, and memos as needed * Scan and file documents into patient charts * Answer and manage busy phone lines with professionalism Qualifications: * Prior experience as a Medical Assistant or Administrative Assistant in a healthcare setting preferred * Knowledge of medical terminology required * Strong organizational and multitasking skills with attention to detail * Proficiency with Microsoft Outlook, Word, Excel, and ability to utilize an Apple iPad * Excellent time management and ability to prioritize responsibilities * Strong communication and interpersonal skills; team-oriented and patient-focused * Must have reliable transportation (occasional travel to Garden City, NY office may be required for training or coverage) * Willingness to be trained on our cloud-based EMR system Physical Requirements: * Ability to sit, stand, and walk for extended periods * Frequent use of computers, tablets, and office equipment Workplace Culture: * Detail-Oriented: Focused on quality and accuracy * Outcome-Driven: Efficient and results-focused * People-Centered: Patient care and employee collaboration at the core * Team-Oriented: Cooperative, supportive, and professional environment Job Details: * Position: Part-Time (Mondays, Wednesdays, Thursdays) * Hours: 9:00 AM – 5:00 PM * Location: Paramus, NJ (primary office) * Remote Work: Hybrid Remote (must be able to come to NJ office) Powered by JazzHR WkpfOE0nqb

Job DescriptionBergen Community College is accepting applications for adjunct positions for our Computer Animation program for Spring 2026. Visual Arts Department: The mission of the department of visual arts at Bergen Community is to provide students with instruction, experience, and encouragement in the practice of visual art and the study of the history of art and visual culture. Our courses, taught by professors who are also active professionals in their fields, impart current information and techniques and promote the development of students’ thinking about art, media, and culture. The Visual Arts Department is located on the main campus in Paramus in West Hall. Facilities include state-of-the-art studios for computer animation, computer graphics, drawing/painting, digital and darkroom photography, and digital projection for the teaching of the history of art. The Associate of Applied Science degree (A.A.S.)- Computer Animation program option is designed to provide students with the coursework needed to transfer to a four-year institution and pursue a bachelor’s degree in computer animation and motion graphics. The curriculum provides students with the knowledge and skills needed to pursue a pathway to careers in 2D &3D animation, 3D modeling, video editing, compositing and rendering. Students can take coursework and concentrated options in various aspects of motion graphics and interactive multimedia. Students are strongly encouraged to consult with Bergen Community College faculty and Career Services as they begin to explore career options. Courses and Requirements: We are looking for adjunct faculty to teach within the AAS Computer Animation program. Courses include: • 2D Animation I & II,, • 3D Animation I & II,, • Interactive Multimedia,, • Computer Imaging,, • Illustration, Applicants should be well versed in either MODO or Blender for 3D [preferably MODO] and the Adobe Creative Cloud package including Photoshop, Illustrator, Character Animator, Animate, After Effects & Premiere for 2D. Applicants with additional experience in web, mobile and coding applications are encouraged to apply. Classes are studio based and involve both lecture and hands-on in-class work with students. Applicants should possess the ability to work with a diverse range of students, communicate effectively and create a welcoming and supportive classroom environment for all. If interested, we also ask that you provide representative samples of recent or current work -you can attach them to your letter of application with your resume. Rates and Benefits: • Adjunct rates range from $922 to $960. The pay rates are $938 a credit for adjuncts who have obtained an Associates, $950 for a Bachelor's and $960 for a Master's., • Tuition Waiver for BCC courses for themselves or their dependents

Job Description About Coresite: At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Director of Sales Engineering Role: As a member of the company’s Sales Engineering team, the Director of Sales Engineering is an individual contributor position requiring advanced knowledge and expertise within the data center industry. This role supports internal stakeholders, including the General Manager for the Boston and New York markets, Operations directors, sales teams, as well as external clients. Responsibilities include architecting and presenting technical solutions, serving as an escalation point for complex client or sales engineering issues, and assisting with the successful development and closing of sales opportunities. The Director contributes to the effectiveness of the sales process by participating in joint sales calls, providing product and solution demonstrations, supporting smooth transitions from pre-sales to implementation, and assisting with post-sales project management related activities as required. Additional responsibilities include evaluating business processes to ensure quality, consistency, and profitability of deals, as well as providing structured feedback to Product and Marketing teams to refine solution offerings. While the role carries no direct headcount or management oversight, it requires demonstrated leadership through subject matter expertise, proactive engagement, and the ability to operate independently to enhance overall sales performance. A successful candidate will hold a formal technical degree and possess extensive experience in strengthening and advancing information technology environments. Duties: • Engage in customer-facing meetings to align on strategies, gather business and technical requirements, and translate them into viable solutions or solution alternatives., • Leads technical discussions with C-level executives and key decision makers, providing expertise on technical specifications, product roadmaps, deployment strategies, and third-party integrations., • Manages processes to ensure the timely, accurate, and cost-effective delivery of high-quality pre- and post-sales services., • Directs and prioritizes competing demands on resources to ensure efficient, reliable, and professional customer delivery., • Drive capacity-related projects, initiatives, and housekeeping locally, aligning with market GMs and CIM-driven mandates., • Survey returned space after customer churn to determine necessary backfill work, assess reusable assets, and repurpose power/cooling and panels., • Identify and report deficiencies or errors in drawings and reports by providing regular updates to CIM., • Ensure ROFOs are documented per CIM guidelines., • Conduct capacity audits as needed to enable deals and revenue., • Maintain accurate inventory of customer dedicated conduits and sellable conduit capacity through regular audits., • Communicates company and department objectives, strategies, and tactics to all team members during joint market calls, • Proactively communicate with key customers, partners, and executives on significant issues and accomplishments., • Defines and exceeds goals including, but not limited to, customer satisfaction, asset profitability, efficient use of internal assets, etc., • Responsible for driving solutions by supporting the Sales team in defining, positioning, and designing technology solutions., • Acts as a resource to educate Sales team on relevant product and market knowledge., • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies., • Provides sales tools and training resources to the Sales team, staying informed on the latest developments in core products and delivering product training to CoreSite’s internal staff.Perform initial diligence and provide recommendations for RPP/DCP/PDU additions to existing and new computer rooms, helping streamline project execution and enable profitability, • Maintains awareness of new equipment locations and upstream infrastructure such as PDUs and distribution boards to support informed discussions with customers and internal teams.Schedule and lead cross-functional meetings (GM, SE, Engineering, DCO) to manage projects and align with customer delivery date expectations., • Periodic travel for sales meetings, conferences, training, and leading customer tours in various market locations such as Boston, NYC, and NJ., • Promote and demonstrate the behaviors consistent with CoreSite’s Culture and Core Values Knowledge, Skills & Abilities: • Ability to thrive in a hybrid work environment that includes at least four onsite days per week, with the remaining day available for remote work., • Flexibility to travel up to 30%, with the potential for increased travel or in-office presence as business needs evolve., • Strong working knowledge of data center infrastructure and management, managed services, cloud services, storage, network backhaul, dark fiber, regen and amplification, and other technologies found in our customers’ environments., • Possesses deep expertise in mechanical, electrical, and plumbing (MEP) systems and critical building infrastructure, including power distribution, cooling, and fiber pathways, with general awareness of higher-layer networking technologies to support customer discussions and alignment.Embodies positive leadership qualities for all team members and employees., • Strategic, analytical and operations-focused, who can recognize market opportunities., • Highly ambitious and intuitive self-starter with ability to get things done., • Ability to express complex technical and functional concepts effectively, both verbally and in writing., • Detail oriented with strong interpersonal & presentation skills., • Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers., • Product/process knowledge specific to the industry., • Exceptional verbal and written communication skills., • Excellent time management skills., • Work well with staff and individually. Education/Experience: • Bachelor's degree, preferably in a technical area, or equivalent experience., • 8 or more years of pre-sales technical experience in data center related fields. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel 30% of the time is required. Compensation: Compensation for this role includes a base salary between $180,000 - $195,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This role is expected to be posted through October 26, 2025. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend, • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care, • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers, and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job Description We are seeking freelancers/consultants for on-demand/ad hoc IT Support in the Newark, NJ to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments. Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ